Random shutdown? - Moto G4 Plus Questions & Answers

Hey everyone.
My Moto G4 is randomly shutting down during any video play back! Is anybody having the same issue?
Im on Resurrection remix 7.1.2 r29. Could It be a battery problem?

Mee to same problem u have any ideas....?

It's the ROM fualt,after the issue happens grab a log and send it to the the ROM thread, the developers of the ROM might be able to solve this issue
Sent from my Moto G4 Plus using Tapatalk

which variant phone?
which gapps installed?
is it on stock kernel? if not what kernel?
is it underclocked?
is xposed installed on it?
what were you doing before doing youtube playback?
was your battery very hot just before shutdown?
lastly could you care to give proper logs if possible just before reboot?
i have used rr 7.1.2 for a long time. 0 problems i had. so if no one responds do a clean flash once

Snekxs said:
It's the ROM fualt,after the issue happens grab a log and send it to the the ROM thread, the developers of the ROM might be able to solve this issue
Click to expand...
Click to collapse
I was watching hours of video with mx player and 321 player without any problems. Even Youtube app is working. All the latest build.

Snekxs said:
It's the ROM fualt,after the issue happens grab a log and send it to the the ROM thread, the developers of the ROM might be able to solve this issue
Sent from my Moto G4 Plus using Tapatalk
Click to expand...
Click to collapse
Well I did a clean install. It still shuts off. How can I do a logcat?
I have never done it before? Thanks

darko454 said:
Well I did a clean install. It still shuts off. How can I do a logcat?
I have never done it before? Thanks
Click to expand...
Click to collapse
You need to grep last_kmsg in Nougat roms from sys/fs/pstore/console-ramoops-0

strongst said:
You need to grep last_kmsg in Nougat roms from sys/fs/pstore/console-ramoops-0
Click to expand...
Click to collapse
What do you mean? How do I grep last_kmsg? Sorry I'm a noob on this.

darko454 said:
What do you mean? How do I grep last_kmsg? Sorry I'm a noob on this.
Click to expand...
Click to collapse
Sorry, was a typo. You need from the folder sys/fs/pstore/
The files console-ramoops-0 and dmesg-ramoops-0 right after the reboot happens.
With which app did you watch video after clean installation? And you have really did a clean installation without any mods or 3rd party apps? Which gapps version did you use?
You didn't answer the questions https://forum.xda-developers.com/moto-g4-plus/help/random-shutdown-t3706612/post74551551

Ayan Uchiha Choudhury said:
which variant phone?
which gapps installed?
is it on stock kernel? if not what kernel?
is it underclocked?
is xposed installed on it?
what were you doing before doing youtube playback?
was your battery very hot just before shutdown?
lastly could you care to give proper logs if possible just before reboot?
i have used rr 7.1.2 for a long time. 0 problems i had. so if no one responds do a clean flash once
Click to expand...
Click to collapse
Gapps version: open_gapps-arm-7.1-micro-20171119
Kernel version: Linux version 3.10.107- Resurrected -Kernel.
Haven't touched clock settings.
No xposed installed
Battery was not hot.
Is there any special instructions on how to get the log?

darko454 said:
Gapps version: open_gapps-arm-7.1-micro-20171119
Kernel version: Linux version 3.10.107- Resurrected -Kernel.
Haven't touched clock settings.
No xposed installed
Battery was not hot.
Is there any special instructions on how to get the log?
Click to expand...
Click to collapse
You should read my post above yours. I gave you detailed instructions on how to get the logs

strongst said:
You should read my post above yours. I gave you detailed instructions on how to get the logs
Click to expand...
Click to collapse
I have attached the only file on sys/fs/pstore/. Am I missing something?

darko454 said:
I have attached the only file on sys/fs/pstore/. Am I missing something?
Click to expand...
Click to collapse
Ok, last try... Please read which files exactly needed and don't upload other files. Read my post exactly please. The mentioned files need to be captured after the reboot you described happens! Otherwise nobody can help you.

It doesn't reboot, it just shuts off. I checked everything as you said. Navigated to sys/fs/pstore and the only file is annotate-ramoops-0. Another thing I noticed is when I have it connected to the charger it doesn't shut off at all. Any ideas

same problem here :'(

darko454 said:
It doesn't reboot, it just shuts off. I checked everything as you said. Navigated to sys/fs/pstore and the only file is annotate-ramoops-0. Another thing I noticed is when I have it connected to the charger it doesn't shut off at all. Any ideas
Click to expand...
Click to collapse
I have those files even when not shutting down or reboot. It can be a battery problem too, keep that in mind!

strongst said:
I have those files even when not shutting down or reboot. It can be a battery problem too, keep that in mind!
Click to expand...
Click to collapse
Bro i am also having the shutdown problem while playing something via phone's speakers. It may be a hardware problem. I don't have the files u mention after powering on my phone.
Do you have any idea what is the problem? Plzz help.

ADITYA_KUMAR said:
Bro i am also having the shutdown problem while playing something via phone's speakers. It may be a hardware problem. I don't have the files u mention after powering on my phone.
Do you have any idea what is the problem? Plzz help.
Click to expand...
Click to collapse
Maybe a hardware problem as you think., but you should give details

strongst said:
Maybe a hardware problem as you think., but you should give details
Click to expand...
Click to collapse
Sometimes while playing songs, videos etc. on speakers of the phone. The phone automatically shut down. We don't have the file you mentioned. What other details i can provide? Thanks bro for looking into our problem. What other details you need?

ADITYA_KUMAR said:
Sometimes while playing songs, videos etc. on speakers of the phone. The phone automatically shut down. We don't have the file you mentioned. What other details i can provide? Thanks bro for looking into our problem. What other details you need?
Click to expand...
Click to collapse
Same as here https://forum.xda-developers.com/moto-g4-plus/help/random-shutdown-t3706612/post74551551

Related

[Q] 4.4.2 sound problem (freezes)

Hello guys I'm pretty new here and want to thank you for all this great support
I've flashed the polish version of 4.4.2 yesterday and now my sound doesn't work..
also videos won't play and I can't play music files also if I change the volume of my phone it freezes,
after a couple of seconds it changes the volume and it is normal again.
and i experience random freezes.
I have a SM-N9005 note
baseband UBMJ2
What did I do wrong??
please help.
(sorry for my bad english)
I have wiped
re-installed the rom again and again and no changes....
I was wondering if NAND erase all in odin is a solution?
but im afraid to use it.
saigonn said:
Hello guys I'm pretty new here and want to thank you for all this great support
I've flashed the polish version of 4.2.2 yesterday and now my sound doesn't work..
also videos won't play and I can't play music files also if I change the volume of my phone it freezes,
after a couple of seconds it changes the volume and it is normal again.
and i experience random freezes.
I have a SM-N9005 note
baseband UBMJ2
What did I do wrong??
please help.
(sorry for my bad english)
I have wiped
re-installed the rom again and again and no changes....
I was wondering if NAND erase all in odin is a solution?
but im afraid to use it.
Click to expand...
Click to collapse
Can I just ask what region you are in currently? I believe NEE versions have issues with Sound and Calling from the Polish version.
radicalisto said:
Can I just ask what region you are in currently? I believe NEE versions have issues with Sound and Calling from the Polish version.
Click to expand...
Click to collapse
I live in the netherlands so in europe.
Reflash your ROM again from scratch. It should fix it
radicalisto said:
Reflash your ROM again from scratch. It should fix it
Click to expand...
Click to collapse
What do you exactly mean?
If it is a full wipe and flash again did it numerous times no changes.
saigonn said:
What do you exactly mean?
If it is a full wipe and flash again did it numerous times no changes.
Click to expand...
Click to collapse
And sound issue is there still? --- can you make/receive a call OK?
radicalisto said:
And sound issue is there still? --- can you make/receive a call OK?
Click to expand...
Click to collapse
Sound issue is still there...
The dialer app gives a black screen when opening it
Also the freezes when adjusting the sound are still there
I cant watch videos neither play music.
Thanks for your help so far..
you are a very kind person
saigonn said:
Sound issue is still there...
The dialer app gives a black screen when opening it
Also the freezes when adjusting the sound are still there
I cant watch videos neither play music.
Thanks for your help so far..
you are a very kind person
Click to expand...
Click to collapse
Seems you have the same version as another user, @nex7er has the same issue as you, it cannot be fixed currently as far as I know, I have tagged him in this post. lets see if he replies and if he has managed a fix
Thank you for your help I appreciate it!
Hoping that he can help me
It is a bummer to have a note 3 that is bugging whatever i do with it....
saigonn said:
Thank you for your help I appreciate it!
Hoping that he can help me
It is a bummer to have a note 3 that is bugging whatever i do with it....
Click to expand...
Click to collapse
Yup I agree, phone is a nightmare for us users currently, If nex7er doesn't reply, you may have to bring it back in for service I'm afraid OR have to wait until Official kitkat is available for your region
radicalisto said:
Yup I agree, phone is a nightmare for us users currently, If nex7er doesn't reply, you may have to bring it back in for service I'm afraid OR have to wait until Official kitkat is available for your region
Click to expand...
Click to collapse
You mean this could be a problem that doesn't have a fix
in the future?
saigonn said:
You mean this could be a problem that doesn't have a fix
in the future?
Click to expand...
Click to collapse
Just a fix currently, Once the official for your region Rolls out it'll probably be sorted.
Why flash such a room. When you should use your regions room
Sent from my SM-N9005 using xda app-developers app
Most people do it and don't encounter a single problem
And I readed alot about it before i decided to flash it
And it seems I am one of the unlucky ones .
saigonn said:
Most people do it and don't encounter a single problem
And I readed alot about it before i decided to flash it
And it seems I am one of the unlucky ones .
Click to expand...
Click to collapse
I think that's what it is, lucky or not lucky. Really strange all that different experiences.

my port doesnt fully work

I tried to port this rom http://forum.xda-developers.com/showthread.php?t=2553781
and it boots sucessfully but it reboots after 30 sec or minute, I cant figure why
The first thing you need to do if you would like any help from anyone is to provide a full adb logcat when you get these restarts
marcussmith2626 said:
The first thing you need to do if you would like any help from anyone is to provide a full adb logcat when you get these restarts
Click to expand...
Click to collapse
I am uploading the rom now and anyone can check it and help me, right?
mohamedrashad said:
I am uploading the rom now and anyone can check it and help me, right?
Click to expand...
Click to collapse
I wouldnt post it publicly until it is stable enough to boot without problems
by all means share the rom privately for testing
no one can help you without a logcat
marcussmith2626 said:
I wouldnt post it publicly until it is stable enough to boot without problems
by all means share the rom privately for testing
no one can help you without a logcat
Click to expand...
Click to collapse
ok but I'm tired to reflash and tho, I think the problem is I'm using angpysha kernel, maybe over-clocking makes it unstable?
mohamedrashad said:
ok but I'm tired to reflash and tho, I think the problem is I'm using angpysha kernel, maybe over-clocking makes it unstable?
Click to expand...
Click to collapse
Yes jst like cyanus it have a reboot bug on tassve also

Delete

Delete
thelostneutron said:
Please. Be. Kind.
Click to expand...
Click to collapse
I've heard this question before on another post. Hope he doesn't mind me sharing the link. I think this might help: https://www.androidfilehost.com/?fid=24052804347758535
(DO BACK UP FIRST) Don't just flash random zips from strangers!
If All else fails I mean there is plenty of fm radio apps?
Incidentally we are just one kind happy family . Right guys.... Right?
Archtects said:
I've heard this question before on another post. Hope he doesn't mind me sharing the link. I think this might help: https://www.androidfilehost.com/?fid=24052804347758535
(DO BACK UP FIRST) Don't just flash random zips from strangers!
If All else fails I mean there is plenty of fm radio apps?
Incidentally we are just one kind happy family . Right guys.... Right?
Click to expand...
Click to collapse
It says cm12.1, are you sure it will work on N based Roms? And most of the apps available on play are internet based
Sent from my OnePlus X using XDA Labs
thelostneutron said:
It says cm12.1, are you sure it will work on N based Roms? And most of the apps available on play are internet based
Click to expand...
Click to collapse
It miiiiiiighht. Give it a try but!! Do back up first!!! Don't just flash. Other than that Idk if I can help you. Ask around the oneplus net forums. I think one X has nougut apps available to it?
Sorry I couldn't be more help

Just modified my mixer.path.XML file, no sound after that..

Hey guys. I am experienced at flashing Roms and all that stuff but now i got a Problem.
I modified my mixer.path file for More sound but just ****ed it up lol.
Im in crdroid 7.1.1 Rom. Can someone send me that file? I want to replace it so it will work hopefully. I cannot play music, YouTube and all that.
Please help
(Hello darkness my old friend, was my thoughts lol)
RelaxBuddy said:
Hey guys. I am experienced at flashing Roms and all that stuff but now i got a Problem.
I modified my mixer.path file for More sound but just ****ed it up lol.
Im in crdroid 7.1.1 Rom. Can someone send me that file? I want to replace it so it will work hopefully. I cannot play music, YouTube and all that.
Please help
(Hello darkness my old friend, was my thoughts lol)
Click to expand...
Click to collapse
You can download the stock file from here:
https://forum.xda-developers.com/showthread.php?t=2799537
Good luck!
Yess
Jan Philipp said:
You can download the stock file from here:
https://forum.xda-developers.com/showthread.php?t=2799537
Good luck!
Click to expand...
Click to collapse
Thank you so much, it worked. Finally my sound got back and now even louder trough the little boosted file.
Thanks.
RelaxBuddy said:
Hey guys. I am experienced at flashing Roms and all that stuff but now i got a Problem.
I modified my mixer.path file for More sound but just ****ed it up lol.
Im in crdroid 7.1.1 Rom. Can someone send me that file? I want to replace it so it will work hopefully. I cannot play music, YouTube and all that.
Please help
(Hello darkness my old friend, was my thoughts lol)
Click to expand...
Click to collapse
Did anyone send you the file yet?
Yes
CiscoKydd said:
Did anyone send you the file yet?
Click to expand...
Click to collapse
yeah i flashed that file from that site. But thanks.
Other way i found out is, just flashing the same rom and it would replace the broken files.

Provide AW 2.0/Wear OS Official rom for Ticwatch E and steps to flash it.

Can someone provide a link to Official Android Wear 2.0 or Wear OS for Ticwatch E and I also need to know the procedure to flash it onto the watch.
nikhel said:
Can someone provide a link to Official Android Wear 2.0 or Wear OS for Ticwatch E and I also need to know the procedure to flash it onto the watch.
Click to expand...
Click to collapse
you told me the way and you asking for it ,,,, my watch its booting without stop ????
razine said:
you told me the way and you asking for it ,,,, my watch its booting without stop ????
Click to expand...
Click to collapse
I guess you didn't notice the time and date of this post and the one which i replied to you. Obviously the issue has been resolved that is why i posted the procedure.
I can post the files from my watch if you want. It working perfectly. With the same procedure.
thnx
nikhel said:
I guess you didn't notice the time and date of this post and the one which i replied to you. Obviously the issue has been resolved that is why i posted the procedure.
I can post the files from my watch if you want. It working perfectly. With the same procedure.
Click to expand...
Click to collapse
don't get me wrong bro i am just getting nervous when i saw it in bootlooping and i will thank you again but now it on bootloop what i should do
razine said:
don't get me wrong bro i am just getting nervous when i saw it in bootlooping and i will thank you again but now it on bootloop what i should do
Click to expand...
Click to collapse
Even i was in the same situation, but don't worry. As i told you mine was also on bootloop. Let me do one thing, I can post files from my watch. try to flash it on yours. That should work i guess.
nikhel said:
Even i was in the same situation, but don't worry. As i told you mine was also on bootloop. Let me do one thing, I can post files from my watch. try to flash it on yours. That should work i guess.
Click to expand...
Click to collapse
Did you find a way to get wear os on the ticwatch e? Ive been searching all over, i looked through your posts cause it sounded like you may have posted one but i havent found it. THank you
darbos said:
Did you find a way to get wear os on the ticwatch e? Ive been searching all over, i looked through your posts cause it sounded like you may have posted one but i havent found it. THank you
Click to expand...
Click to collapse
Follow this
https://forum.xda-developers.com/sm...s/ticwatch-e-chinese-version-ticwear-t3781183
would anyone have stock rom for tag heuer connected 45?

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