Phone call problem - Essential Phone Questions & Answers

Anyone else find that every once in a while you'll call someone and won't be able to hear anything and they won't hear you until you call them back? Happens when I call out from time to time. Very frustrating.
Tried wiping dialer data. Also tried reinstalling app updates from the play store, no change.

xxBrun0xx said:
Anyone else find that every once in a while you'll call someone and won't be able to hear anything and they won't hear you until you call them back? Happens when I call out from time to time. Very frustrating.
Tried wiping dialer data. Also tried reinstalling app updates from the play store, no change.
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Click to collapse
If you're on sprint I've been having the same issues.
Sent from my Essential PH-1 using Tapatalk

AxxPyrtlexx20 said:
If you're on sprint I've been having the same issues.
Click to expand...
Click to collapse
I'm actually on ATT, which means it's probably not carrier related. Wonder if anyone knows of any alternate dialers that would work? Could see if it's app related or driver related.

I've done this but found my phone was on mute. Next time it happens check to see if that's the case. I think maybe it is easy to hit with your face?

I had the same issue but it would work with some numbers and not with others. I found a setting under the caller that was turned on for hearing aid support. Once I turned that off, it seems that my issues have gone away.
10 hours into the phone (got mine this AM) and I like the device but still not a fan of the camera, even with the Google camera port. Some things essentially (intentional) seem half baked or not thought completely through.
I just downloaded the MS Launcher and I have to say, I like it a lot. I'm considering keeping that the stock launcher.b

Same issue, my face it's the mute button all the time.

Happened twice in a day, I had to reset everything and still same if I restore all apps from back and/or if I connect my phone to car bluetooth --> safe unlock.

Related

issue calling one particular number??

I'm having a strange issue with my nexus one. This started a few days ago. I can not call my brother's cell phone with it. It will ring once and than I hear a beep and it just closes the phone app. I have not had this problem with any other phone number and he can call me fine. Has anyone else seen this issue?
I'm on t-mobile and my phone is not rooted also.
Thanks,
Dave
dave98rt said:
I'm having a strange issue with my nexus one. This started a few days ago. I can not call my brother's cell phone with it. It will ring once and than I hear a beep and it just closes the phone app. I have not had this problem with any other phone number and he can call me fine. Has anyone else seen this issue?
I'm on t-mobile and my phone is not rooted also.
Thanks,
Dave
Click to expand...
Click to collapse
to rule out other possibilites have you tried to call him from a different cell phone or land line?
I can call him fine from other cell phones and from land lines. It even works if I call him on my nexus one using google voice. I still haven't tried switching my sim card back to my g1 to see if that allows me to call him.
to narrow it down, delete him from the phonebook and try again.
maybe his entry is corrupt and the dialler crashes whe trying to display the incall info.
Tried that as well. I deleted him, called the number without saving it and got the same result.
Going one step further (though I would swap and test with your g1 first if you can) wipe the phone and try again.
Try:
Settings>call settings>additional settings>caller id>network default.
It looks like your brown has some sort of blocked number rejector on his phone.
Update: I fixed it. I finally was home today to play with both phones and somehow I was in the block list on his G1. He claims he didn't even know how he did that. Is there a shortcut or anything that he could have hit by accident or in his pocket?

Issue: Failed Calling

It Could be my provider problem, but just wanted to make sure.
Is anyone having failed attempts at calling , where it continues to keep ending the call every time u press talk?
Yep. When that happens nothing works. Texts. Email. Everything. Reset fixes it.
Sent from my Nexus S using Tapatalk
bkfresh1 said:
It Could be my provider problem, but just wanted to make sure.
Is anyone having failed attempts at calling , where it continues to keep ending the call every time u press talk?
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Click to collapse
Happened to me first time today, had phone since launch.
Flashed my first customer ROM yesterday (CM7) and thought it might be that. Only a reboot fixed it, not even switching to Airplane mode.
How often does it happen to you guys?
Mujja said:
Happened to me first time today, had phone since launch.
Flashed my first customer ROM yesterday (CM7) and thought it might be that. Only a reboot fixed it, not even switching to Airplane mode.
How often does it happen to you guys?
Click to expand...
Click to collapse
it started happening to me recently, and quite often.
i really dislike pressing call over and over for it to keep failing.
I thought it was my carrier too, but normally a reboot fixes everything!
That was happening to me quite a lot. During a phone call it would drop the call but had full 3g service. Nothing was working, calls, internet, emails, google chat.
Hasn't happened since I did a factory reset. It's a pain in the arse to keep entering all the info again but it hasn't done it since.
I guess it a temporary solution.
It happens to me as well.
Happens to me too. I'm not sure if it's just the Nexus S since it happened pretty often on my Nexus One. I use Google Voice with all calls and I think that that may be the culprit.
It may have started with the 3.3.2 update for me.
It needs a reboot to fix it. Really annoying.
This happened to me yesterday. At first I was like wtf is going on here, then I rebooted the phone.
Two days ago I un-installed the e-bay app as I noticed it started up all the time by itself, and since doing so have not had any calls dropping out.
Ok heres one for you guys!
Theres been multiple times i've been asked why I didnt answer my phone when people called, but on my phone it has not rung nor does it show a missed call. My GF just called and said she called a few minutes prior but i didnt pick up. She knew i mentioned this problem so she called again and i got it.
I REALLY dont like this bug......
Calls drop with 2.3. 3 too.
Dial..., nothing. Dial..., nothing.... sometimes it takes multiple attempts, with mane green bars.
Sent from my Nexus S using XDA App
bkfresh1 said:
It Could be my provider problem, but just wanted to make sure.
Is anyone having failed attempts at calling , where it continues to keep ending the call every time u press talk?
Click to expand...
Click to collapse
I have i sinilar problem that i press call or speed dial then It does not call at all just goes back to the dialler screen.

[Q] No Voice (incoming or outgoing) on Nexus 4?

OK, having a huge problem with my Nexus 4. I'm still running stock kernel/ROM (although I am rooted) and everything about the phone works great EXCEPT for the phone itself! What I mean by this is: everything works (data, texts, tethering, et cetera), I can make and receive calls... but on those calls, there is no sound in *either direction*; when on a call, the mic doesn't pick up my voice, nor does the speaker relay the caller's voice. WTF?
My in-call volume is set to maximum, as checked via Power Toggles.
I've also noticed that the phone has a hell of a time hanging up after a call. For instance, I make a call on the N4 (again, no voice/sound during said call), and when I go to hang up the phone screen simply says "hanging up" and hangs like that for almost a minute. If I try to make another call after that, I get an error "Call Not Sent".
Any ideas how I might be able to track this problem down?
I should also mention that I don't know how long this problem has been present. I really don't use voice calling very much. When I tested the phone when I first received it, I simply made a call from it and to it from our land line and made sure it rang... I didn't think that there might be any issues with the call itself!
I have a brand new N4 that I just rooted using WugFresh toolkit and I see now that I can't hear anything during a call nor can the other person hear anything.
I've tried downgrading to .33 and .27. Also reflashing .48 with no success.
What should I do?
If you are experiencing the same problem I was, it wasn't fixable. I tried everything (reflashing stock, trying different ROMs, etc.)... and apparently it was just a hardware defect. I contacted Google and after explaining the issue (which they hadn't heard about at that point) they shipped me a new phone, which works perfectly.
I would highly recommend not wasting your time trying to diagnose the issue further and get in touch with Google about getting a replacement.
Cheers,
Matt
Thanks a lot for getting back to me. I contacted them and they already sent a replacement unit.
I found a thread on Google forums with six pages of people complaining about this. Apparently is not an isolated problem. Half of the people have the problem after updating to 4.2.2 and the other half (last pages) are all with new phones (4.2.2).
jumped in been a while since I had a play with LS - first impression love the splash screen :good:
Same problem, no warranty
Lucky you guys who were still under warranty. My Nexus 4 is 2 years old now and I just got this problem. It seems to be software related. The mic and speaker works for anything else other than placing phone calls. Furthermore, even if I plug a standard headset thought the 3.5mm jack, still no luck. The same with bluetooth headset.
It's interesting that when this problem started I would be able to place or receive a call once per reboot, i.e., after rebooting, the speaker and mic would work on the first call, but not for the second call unless I reboot the phone. Now I doesn't work even after reboot.
Gargabe?
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
I have the same problem.
Reverting to stock solved the issue form me until a fix for CM11 will be found.
BTW there is a bug report for CM11.
I can't post links but the code is CYAN-5728 on the CM bugtracking system.
novicz said:
Hi,
I have exactly same problem with sound during call. I'm using CM11. It doesn't matter if it is nightly or snapshot, simply there is no sound during call. Everything except calling works fine - music, ringing etc.
Restart didn't fork for me and also deleting application data has no effect. I've found only one solution - factory reset approximately each week. It is obvious that this is only workaround and not real solution.
I don't know if it is HW or SW issue. Strange think is that factory reset helps.
Any ideas are welcome. Thank you in advance.
Click to expand...
Click to collapse
The issue is with Google Play Services. more specifically the checkin service within it.
(this is from the CM bugtracking system , code: CYAN-5728, as stated by pupillo)
download/install the app "DisableService" from the play store. (must be rooted)
under the [System] tab, browse to "Google Play Services", tap it, then browse to "checkinservice", uncheck. (it will prompt for superuser, allow)
restart phone
try placing/receiving a call
none of u guys spent even 1 second to check this forums for answer. there have been at least 2-3 threads about this issue, all of them containing/linking to the fix.

[Q] Phone Beeping Tone During Calls

Greetings Everyone,
I've had this issue with my S4 since I got it. During every phone call, at random times, it sounds like someone is hitting a button on their phone causing an annoying tone beep, like someone is pressing the 4 button. My phone is always locked during the phone call and I've asked if the other person could have hit the key which they always say no. This is HIGHLY annoying as it happens during every call. Does anyone have any suggestions on what could be the cause of this?
Thanks in advance!
msmmann said:
Greetings Everyone,
I've had this issue with my S4 since I got it. During every phone call, at random times, it sounds like someone is hitting a button on their phone causing an annoying tone beep, like someone is pressing the 4 button. My phone is always locked during the phone call and I've asked if the other person could have hit the key which they always say no. This is HIGHLY annoying as it happens during every call. Does anyone have any suggestions on what could be the cause of this?
Thanks in advance!
Click to expand...
Click to collapse
maybe it is your alerts? Did you try going to Settings of the dialer, and switching off "minute minder" and "alert during calls" under "call alerts" menu?
kreoXDA said:
maybe it is your alerts? Did you try going to Settings of the dialer, and switching off "minute minder" and "alert during calls" under "call alerts" menu?
Click to expand...
Click to collapse
Thanks for the suggestions. I did check and confirmed that Yes minute minder is turned off as well as call alerts..
msmmann said:
Thanks for the suggestions. I did check and confirmed that Yes minute minder is turned off as well as call alerts..
Click to expand...
Click to collapse
Really strange then, never heard of this. Maybe you are calling a landline, and two people pick up on the other end, and one of them accientally hits some keys before hanging up.
I am out of guesses. :/
msmmann said:
Greetings Everyone,
I've had this issue with my S4 since I got it. During every phone call, at random times, it sounds like someone is hitting a button on their phone causing an annoying tone beep, like someone is pressing the 4 button. My phone is always locked during the phone call and I've asked if the other person could have hit the key which they always say no. This is HIGHLY annoying as it happens during every call. Does anyone have any suggestions on what could be the cause of this?
Thanks in advance!
Click to expand...
Click to collapse
Are you using Google voice or is someone you're calling using Google voice? When I made calls using Google voice I would experience this exact behavior... a random touch tone beep every so often...
rfss01 said:
Are you using Google voice or is someone you're calling using Google voice? When I made calls using Google voice I would experience this exact behavior... a random touch tone beep every so often...
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Click to collapse
Nope, not using Google Voice and am always talking to people on their cell phones. I rarely call landline phones anymore. I have pretty much all notification settings turned off also. I'm at a loss here
I have this EXACT problem.
Happens on my S3 as well. I replaced sim cards but that doesn't do anything. I'm guessing its something with att
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
---------- Post added at 10:09 AM ---------- Previous post was at 10:05 AM ----------
geoldr said:
I have this EXACT problem.
Happens on my S3 as well. I replaced sim cards but that doesn't do anything. I'm guessing its something with att
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I always thought it was a problem with the other persons service, but I was on the phone with HP tech support for work and I was on speakerphone with the phone laying on the desk and the guy kept asking me if I was pressing the dial tone buttons. That's when I was certain it's a problem with something on AT&T. Or just a weird problem that both my S3 and S4 have.
Which dialer are you using? I also had this same issue on my Galaxy Nexus. Haven't had the issue on the S4 yet
Sent from my SAMSUNG-SGH-I337 using xda premium
I am completely stock just rooted.
So glad to hear I'm not the only one having the issue. I'm calling AT&T today to see what they say. Maybe it's just a jacked up phone. I'll keep you guys posted on what they say.
I have the same characteristic on my HTC One, so it's not unique to the S4. For the moment, I'm thinking it's just a tone corresponding to notifications, but I'll be following the thread with interest. Please report your finding.
ETA: Won't the joke be on all of us if we find out its the NSA listening in on our conversations?
I have the same issue with the key tones. I hear them randomly and it is so annoying. It all started when I got a warranty replacement Galaxy S3. I thought because the S3 might be a refurb. that is why it was doing this key tones. So I signed a contract and got the Galaxy S4 and the problem did not end. I had EIGHT different S4's, SIX different sim cards, did many hard resets, made two different google accounts, tried another phone, changed my phone number, and changed my account with ATT. IT STILL DOES THE NOISE!!!!! HELP ME PLEASE!!! SOMEONE!!!
Interesting... I had the exact same thing with my Sprint Galaxy S3. I hadn't pressed keys on my end, and the person on the other end (different people) always swore they hadn't pressed anything.
I haven't noticed it (yet) on my AT&T S4, but it is definitely not specific to AT&T. My S3 wasn't even rooted - completely stock. Maybe something in the more recent updates from Samsung that is going out to all the carriers?
Edit: Scratch my thought about Samsung, I see someone above mentioned the HTC One.
AT&T sent me out a HTC One to try on weds and the first convo I had with someone the key tones were there. The guy at AT&T thought it might have been my 4G LTE signal and he made my phone just 3G because he thought it was the common feature with all the phones but even with just the 3G it still does it. Im at a lost! Every time I hear the key tones I want to throw the phone against the nearest wall.
Have it on my S3, on Straight Talk AT&T sim
I've been searching and searching for an answer for this. I've had my phone since February, and this beeping only started in the past couple of months. Someone suggested it was the minute minder, but that is turned off on my phone. I've exhausted all options anyone has posted, and I guess I just have to deal with it. I'm starting to think it's the NSA thing...
By the way, my friend has heard the beeps on their end, as well but don't hear it on calls with other people so it doesn't seem to be their iPhone. Imagine that...still doesn't make me want one!
Notification beeps?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
msmmann said:
Greetings Everyone,
I've had this issue with my S4 since I got it. During every phone call, at random times, it sounds like someone is hitting a button on their phone causing an annoying tone beep, like someone is pressing the 4 button. My phone is always locked during the phone call and I've asked if the other person could have hit the key which they always say no. This is HIGHLY annoying as it happens during every call. Does anyone have any suggestions on what could be the cause of this?
Thanks in advance!
Click to expand...
Click to collapse
Looks like it might have something to do with "DTMF" Touch tones. In a google search, I am running across many people talking about this issue and addressing it as DTMF but haven't found a solution. Many search hits!
If anybody else wants to try and run it down further, search for DTMF tones during call or similar.
VyCariously said:
I've been searching and searching for an answer for this. I've had my phone since February, and this beeping only started in the past couple of months. Someone suggested it was the minute minder, but that is turned off on my phone. I've exhausted all options anyone has posted, and I guess I just have to deal with it. I'm starting to think it's the NSA thing...
By the way, my friend has heard the beeps on their end, as well but don't hear it on calls with other people so it doesn't seem to be their iPhone. Imagine that...still doesn't make me want one!
Click to expand...
Click to collapse
I have been searching this everywhere. I am starting to think you are right. I went back as far as 2009 though. Initially it was reported with VOIP phones. So I wonder if on the back end companies are beginning to integrate technologies.
Regardless it's annoying! I'm so glad I'm not the only one!
Similar problem, with details.
I've been having a similar issue with key tone sounds during calls as well. I'm with PureTalk USA and have been fine for over a year now, then this started happening. The problem for me began with getting a new call forwarding number because my voicemail began having issues. I noticed I was hearing intermittent sounds like a key being dialed during calls. I checked my settings, nothing indicated the phone had any kind of minute minder active. Because the beeping is irregular that wouldn't make sense anyway. During a call last night, for example, I must have heard it more than 30 times in an hour, many of those times in clusters of 4-7 in the space of only 5 minutes. This happens with incoming and outgoing calls, to any carrier, to even calls to PureTalk customer service.
The other thing I wanted to add was that this was not just with one phone. My regular handset is the unlocked Google Samsung Galaxy Nexus. I took out the sim and put it into my old Nokia GoPhone, and the problem persisted. The Nokia is not a smart phone, and the setting have never been tampered with, and the last time I'd used that phone I had never had this issue.
PureTalk has done little to resolve this matter, stating that the problem is with the handset settings, even though I've explained that I've had this error with my smart phone and with a dumb phone, but they insist the issue is on my end. Since going to their tech support my data has stopped working as well, which was a consequence of their doing an account reset to attempt to resolve my problem. They again tell me this is an issue with my handset and not on their end, despite the account reset changing nothing on my phone. Other tech support ideas such as sending a new sim card and wiping my phone didn't help, not that it would have since the error is on multiple phones, through two sim cards.
Going to switch carriers, thinking TMobile. If PureTalk is convinced my issue is in my handset and continues closing the ticket I don't see that this will ever be resolved.
Batgirl said:
I have been searching this everywhere. I am starting to think you are right. I went back as far as 2009 though. Initially it was reported with VOIP phones. So I wonder if on the back end companies are beginning to integrate technologies.
Regardless it's annoying! I'm so glad I'm not the only one!
Click to expand...
Click to collapse
Well, if it is in fact the NSA eavesdropping on our conversations, then color me disappointed. You think they'd do a better job of covering their tracks. No sense in covert surveillance if you're gonna be announcing it every few minutes with an audible tone.
Sent from my HTC One using Tapatalk 2

Returning Axon 7 Due To Mic Shutoff Issue

Yes, loved everything about the phone but mic kept cutting out when talking to others. Happened when Screen went off. Not all the time but enough to make it unreliable. Loved the speakers but need the phone to work like a phone also. Hate to return it but see no solutions. Do not trust exchang it. No bashing the phone but if anyone knows any solutions please post.
Sent from my SM-N910T using Tapatalk
Not sure if it's the same.. I'm still on the 1+1. Looking at getting either the Axon 7 or the 1+3. On the 1+1, there's microphone problems when Google Voice is set to always be on for all screens. Turning that off or to just on the Google screen fixes that problem. Google -> Settings -> Voice -> "Ok Google" detection -> turn off From Any Screen.
Hi, please try this:
Go to settings
Go to Backup & reset
Click Network settings reset
Choose reset settings
Confirm reset settings
Then turn off your phone.
Go into recovery mode by pressing Volume Up and Power Button at the same time when phone is off.
Then when you see the ZTE logo, let go of the buttons.
Then choose wipe cache partition
and then confirm wiping cache partition
Then go back and choose reboot phone.
Then let me know if this solves it or if you continue to have the problem.
Thank you both. Will try this tomorrow. This mic problem is the only thing I cannot deal with about this otherwise great phone. Will try to report back sometime tomorrow. Do not remember having this problem before but update.
Sent from my SM-N910T using Tapatalk
Reset phone again and uninstalled True Dialer. For now, no mic shutoff. Will try to find a nice dialer that works. If needed, I will try your solutions.
Sent from my ZTE A2017U using Tapatalk
huntnyc said:
Reset phone again and uninstalled True Dialer. For now, no mic shutoff. Will try to find a nice dialer that works. If needed, I will try your solutions.
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
What was True Dialer? a 3rd party dialer app?
Yes. I now use DW Contact. For now working fine.
Sent from my ZTE A2017U using Tapatalk
Hey everyone, hope all is well.
I found a fix for my axon. If you don't want to read my trial and errors and just want the fix, scroll to the bottom.
I bought an axon 7 off eBay. From day 1 people were saying they couldn't hear me very well. I thought it was cell service.
It seemed to slowly got worse.
It got to the point where people couldn't hear me at all.
I downloaded an app to locate cell towers and service range. Service didn't seem too bad...
Found forums like this one, tried talking on speakerphone. It worked, but people said it was still hard to hear me, cutting in and out, etc. Turned off mic access for ok Google and eventually EVERYTHING else.
Deleted apps even... No fix.
Eventually went to a place I knew had good cell service, called someone, and they couldn't hear me at all! Def not mic access, def not service...
Axons warranty doesn't work for resold phones... The speakers and Dolby..I didn't want to go back to a Samsung or whatever..
That's when I started looking for hardware fixes.
I decided to do a Google search one last time before starting down that road, but looked at videos this time.
And I found a fix!!!!!!
youtu.be/KNGMM-H0oxc
So simple.
So going back to the forums I read before and posting my fix. Hopefully it helps others.
So happy!

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