Database Users

Very Strange Audio Output problem on the 2.5mm Jack

Hi,
I've noticed an audio output distortion of some frequencies when listening to music, in the sound coming out of the 2.5mm jack.
When the speakers on the device is used, there is no problem.
When I plug the headphone, there is sound output, I hear the music, but some frequencies are lowered so much that I can't hear the singers voice. When I unplug, the speakers work fine and I can hear the singer again.
In additon that, most of the background instruments can be heard as well as the backvocals, if they are female.
It's like the sound is being processed (like an equalizer) when I plug the headphone, some frequencies are lowered, given some echo, reverb etc.
I don't understand how this is possible. I am thinking of a hardware contact problem, but it's hard to believe if this is a hw problem.
I've tried two firmwares (2.16.x, 2.25.11.1) and made hard reset also. No result.
Any ideas?
Note: I can try to actually record the sound tonight if anyone wants to hear.
Best regards,
Fast

maybe try a different headset first?....could be a short in the cable, because what you are describing is a phasing issue with the headset speakers......

Thanks for the response Kiru,
Just tried a different headset plugging it into my HAMA 2.5 --> 3.5 adapter. same result.
I will try the original headphone came with the Wizard. If the source of the problem is the HAMA adaptor, this should resolve it. (i hope it is)
Could you please elaborate on the "phasing issue" ?

fastguy said:
Could you please elaborate on the "phasing issue" ?
Click to expand...
Click to collapse
Hmm....how can I explain.....Let's start with the speaker itself. A speaker has two terminals on it, one postive and one negative. What we want is to have the positve from the source (ie. Amplifier) to the positive terminal of the speaker, and the same for the negative. Since there is a pair of speakers, we want them to be hooked-up correctly. If hook-up correctly then the speakers are in phase with each other, and this is called constructive interference, hence in phase. When ONLY ONE of the speakers is hooked-up backwards, we call this destructive interference, hence being out of phase. Being out of phase causes frequencies to cancel or sound muffled. Hope you kind of get what I mean, but I highly doubt that this is the problem with headphones because heaphones nowadays rarely get manufactured with this problem. This is just the electrical part of phasing. Also, you can have one speaker, and it could sound out of phase because of the distance it is firing from walls or the shape of the room due to the reflections of sound, this is called acustical phasing.
A short in the cable, meaning the positve and negative wire are somewhat touching, can cause a similar effect, and I suspect that this is problem for you. As you now state that you are using an 2.5 to 3.5 adaptor, I would agree with you that most likey you have a faulty adaptor.
Hope this helps! and keep me posted!

Hi again,
Thanks again for the explanation Kiru, I know a bit of electronics so I got the problem.
However, I'm now home and tried to original headset, no result. The same problem is existing.
This makes me believe that I've broken something inside the Wizard which shortcircuits something. I'm very dissapointed.
Maybe the only way is now to buy a stereo bluetooth headset...
Thanks for your help

Any reason that you can't return to orange for repair/replacement?

PROBLEM SOLVED
I got this unit from priceminister second hand. It's origin is not France, I don't have a purchase receipt neither.
By the way, I solved the problem. I disassambled the unit using the info given in one of the posts in the forum. I played a little with the contacts, there was oxidation in the outer solders, i cleared them up etc, it 's working at the moment.
I'll post some pictures afterwards.
and I hope i will be able to reassamble it, I already have a piece of thing which I don't know where to put

I got the same problem. Was working fine for 2 months then all of a sudden the headphone plug is all messed up. Volume is all distorted I can sometimes hear a song but quality is no where near the original. Usually everything sounds echoed. I think something is wrong with the plug

I've had the same problem. The headphone jack on the Wizard is crap. If you have your Wizard in your pocket with an adapter, as you move, the adapter pries back and forth on the jack. This breaks the cheap jack.
If you want to listen to your Wizard as an music player, you should invest in a nice set of bluetooth headphones and only plug the jack in when the wizard won't be moved around a lot, like a home or car stereo.
I recommend Nextlink Spider headphones. They double as a headset and you can navigate through your library with the button on them.

MUSIC Speed
I got the same problem here. The SE stereo btooth headset isnt yet in our place.
Anyway, i experienced this one with ROM2.16 Imate. The sound speed or music speed seems to being played faster than normal. But when i tried to plug the 2.3-3.5 adopter and quickly pull it out, the sound is played in normal speed then. strange.....

are you all sure that the wizard has a stereo output ? I thought it was mono.
Anyway you can get earpieces and headphones with a 2.5mm jack so you don't need a 2.5-3.5mm adapter.
Maybe the contacts on your jack are not connecting properly with the internal contacts of your adaptor

No sound from speaker while calling

Hi ppl! Let's see if I can express my problem!
My wizard is having this problem:
The inside speaker doesn't work during a call, only loud speaker(hands free) works, or by handset or bluetooh speaker! Does any one have this kind of problem?
I've send this one to warranty but, i've got a stupid respond from HTC:
"....Dear Sr. You have used an illegal software that damage you HTC motherboad...". Uaaauuu I've never used any 3rd software on this one. after received this answer Yesterday I made the first update to this phone (install the XDA Mobile 6 Release 3) but the problem still there.
Does any one have some ideas?
Now a stupid question ? how many speakers does wizard have ? 2 ?
Thanks for your time.
Rui

A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights

intheloft said:
A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights
Click to expand...
Click to collapse
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.

Hi again! thanks for your replay!
Yes it was true about the mini jack! A good cleaning have solve 50% of the case!
The sound now cames out from the 2 stereo speakers ! But not from the speaker for calling!
I'm start to suspects from the speaker! Is it hard to dismount the wizard ???
Regards ,
Rui

zabardast_1 said:
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.
Click to expand...
Click to collapse
THANK YOU!!!

Thanks guys. Had the same problem and the cleaning seems to have helped for now.

Hissing/static noise everytime G1 plays sound. Both speaker and headset. Just me?

I have a noise problem, I don't think it's quite the same as previously posted noise problems.
I get a hissinh/static noise from the phones speaker (on the back) and from headphones. It is only happening while the phone plays sound (and some seconds later). Every time I up or down the sound with the volume keys, there are noise coming out of the speaker for some seconds. Please report if you have the same issue, especially eith headphones.
I could live with the speaker-noise, it's not that big a deal.. What's worse is it is in the headphones. I have a quite low impedance set of in-ear plugs from creative (I am able to hear the hard drive spinning up in my old mp3-player, but no constant noise) Crap. I want to use the phone for music listening. Question is: software or hardware related? Using JF 1.51 ADP for the record
I hope it is hardware related - I bought mine off ebay, allthoug brand new and everything, I don't know how I would go about getting it fixed/a new one with no receipt. Shipping it back and forth to England isn't really tempting either.

It's not just you, it's piss-poor rf isolation on the audio outputs. Listening with bluetooth doesn't solve the issue either as bluetooth has its own noise.

Yeah, I have yet to listen to a decent pair of BT headsets.
So this is a known problem, and it's definitely a HW issue? The fact that it's only there when sound is played, and is also there with a headset (where shielding around connectors is not and should not be a problem at ALL) made me hope this was softwar related. Argh, what to do then? The sound quality despite this seemed prety decent, although a headache today prevents me from really listening to music and say for sure. Shame.
*Pondering refund options.*
Any chance of isolating around the connector and fixing this, if it is "airborne" caused noise, or will the noice enter the equation before the connector (cabling, sound chip)?
I will try with a relatively high impedance headset (sennheiser 555) and see if it is better there. But can't take them on the bus anyway. But a couple of Ωs could always be added somewhere along the cable and might do some good. Have to have the sound at the lowest levels with the in-ears. Maybe a software fix to lower the volume output will help? Or won't it, if RF noise is the cause?
red: I will buy this item and hope it helps. And will look into lowering the volume output when using headphones as well. Should be possible (atleast it usually is with tweaks in WinMo.)

I have similar problem with HTC Magic: forum.xda-developers.com/showthread.php?t=633035
Here is one more post regarding HTC Jade: forum.xda-developers.com/showthread.php?t=463365

Note 4 earphone jack question/problem. Help/advice wanted for troubleshooting/fixing.

Hi All.
Have not posted on here in a LONG WHILE, but here goes:
Recently I got my hands on a Note 4 (SM-N910S) (its one of those Korean models that have LTE-A X3)
and when I first got my hands on it it was fine and all, but after a while, whatever earphone I plugged in, it sounded weird, and the only solution was to bias the sound to the left (in PowerAmp, my music app of choice) which somehow centered the sound but it sounded like it was on Mono the whole time as I could not hear the whole range of speakers being used.
Last week I dropped by a repair center and asked for a jack replacement, they charged me 10$ for the part and about 20$ for the labor (I was busy so I said hell with it). After I received it back, There is still a problem
Now what happens is the sound appears to be very muddy, and if, for example I was listening to something with a large variety of sound, like heavy metal or EDM, it sounds really drowned and far away, and the bass seems non-existent at all, and the speakers which seem like they are there for bass and/or sound directed to sort of rear-way are not working at all, and the treble side of things seem very harsh. When I bias the sound to the left now, what happens is the volume seems to decrease!
So before I spend any money on this thing, I want to know if you guys think I still need the jack replaced (this time by me maybe) or if something else is wrong, because I use this phone heavily for music (nearly 30gb worth loaded on it, used very heavily, on the daily) as well as for entertainment purposes, so it is very important to me I get this thing on track.
Any advice is welcome, as I am also quite desperate to solve this issue.
Oh, and the phone is pretty much brand new, got it on christmas/januaryish, and has never been damaged or used hardly, its only been rooted, and is currently on 5.1.1
IF I did post this to the wrong section, mods I am sorry, please feel free to move it.
Thanks in advance to any help. :good:

Have you tried adjusting the sound settings on the music player app? Does this happen with other headsets?

DarkGuyver said:
Have you tried adjusting the sound settings on the music player app? Does this happen with other headsets?
Click to expand...
Click to collapse
Yes I have, as I said, ive tried multiple headsets, and ive tried all the settings and multiple apps. I can tell it is a hardware problem since when I send the sound to the left earphone, it only lowers the volume, but the sound doesn't move/bias.

Why not try a pair of bluetooth headphones. It will establish if there are problems with the sound DAC of the board or if it is a hardware fault pertaining to the headphone jack connectors. If its the sound DCA it might also go away with a reflash of the factory image through Odin.

Is anyone experiencing a problem with the lg g6 head phone jack?

has anyone had a issue with the headphone jack i got the phobe 3 weeks ago and in the 1st week the head phone jack gave me a static noise and it would skip songs and pause/play them also it also would activate Google assistant , I got it replaced and the replacement has given me the same problem and yes i changed the wires i was not using the same ones as the one prior to the replacement just want to know if anyone else is having this issue cause this has occured on 2 lg g6 i have owned in less then a month

No problems on mine.
Sent from my LG-H870 using Tapatalk

Nothing here

Thanks hopefully my replacement unit doesnt get that problem
Killua96 said:
Nothing here
Click to expand...
Click to collapse
mhfg

Mines just started doing this. Is there a fix other than replacing it?

try other headphones?

This sounds like the audio jack problem from the LG G3. Do your headphones have integrated microphones? The LG G3's problem is, that using headphones without microphone produces the same behaviour like mentioned above. The audio stops/starts playing when twisting the headphone plug because it loses connection for a moment and therefore stops the music. Using headphones with integrated microphones solves this issue because of the additional pole for it in the headphone plug.

I have the same when i connect it to my car's amplifier via an aux cable

ferby09 said:
This sounds like the audio jack problem from the LG G3. Do your headphones have integrated microphones? The LG G3's problem is, that using headphones without microphone produces the same behaviour like mentioned above. The audio stops/starts playing when twisting the headphone plug because it loses connection for a moment and therefore stops the music. Using headphones with integrated microphones solves this issue because of the additional pole for it in the headphone plug.
Click to expand...
Click to collapse
That could be it, I usually use wireless headphones in the gym but I forgot them when I went to the gym the other day. Also I noticed it when I use my Aux cable in the car.

Yeah i have that too!, it's like you're describing my phone.

Are it the ones with the dac?
Sent from Tapatalk

fallenwout said:
Are it the ones with the dac?
Sent from Tapatalk
Click to expand...
Click to collapse
Mine is without (H870)

ferby09 said:
This sounds like the audio jack problem from the LG G3. Do your headphones have integrated microphones? The LG G3's problem is, that using headphones without microphone produces the same behaviour like mentioned above. The audio stops/starts playing when twisting the headphone plug because it loses connection for a moment and therefore stops the music. Using headphones with integrated microphones solves this issue because of the additional pole for it in the headphone plug.
Click to expand...
Click to collapse
Actually it's been said that earphones of same model with microphone have less clarity than without mic of same.

http://imgur.com/a/5cou6
I made a post on reddit LGG6 sub with pictures regarding this issue. Hope it helps anyone who comes across this thread.

there's a head phone jack ?
I prefer blueteeth.

somehow i missed this thread before. I posted on here about my problem recently. Mine started having a problem back in May or June where it will loose the left audio channel when plugged in to the car stereo after some time playing. reconnecting the cable would help for 5-10 mins before it would do it again. hard to deal with when driving on the highway. Then it got to the point where bumping the connector would cause the google assistant to keep coming on or the popping noise in the speakers or making the songs pause or skip to the next one. I got a replacement and it's fine so far. So worrisome. And this happened on someone elses car as well and with 3 different aux cables. So that rules out a faulty car stereo or cable.

railfan-eric said:
somehow i missed this thread before. I posted on here about my problem recently. Mine started having a problem back in May or June where it will loose the left audio channel when plugged in to the car stereo after some time playing. reconnecting the cable would help for 5-10 mins before it would do it again. hard to deal with when driving on the highway. Then it got to the point where bumping the connector would cause the google assistant to keep coming on or the popping noise in the speakers or making the songs pause or skip to the next one. I got a replacement and it's fine so far. So worrisome. And this happened on someone elses car as well and with 3 different aux cables. So that rules out a faulty car stereo or cable.
Click to expand...
Click to collapse
Well i went out of town today and the phone did good until i was a mile from home then the left audio channel started cutting out when playing music on Poweramp. Dammit. i unplugged the aux cable and plugged it in again but less then a minute later it started doing it again. wiggling the connector didn't make a difference. anyone have this issue? I don't know if it's related to the jack issue or a software issue. I just got this replacement phone last Wednesday. I"m an audiophile so it pains me that i can't use a "real" quality audio player on this phone without skipping or the audio channel cutting out like this. I never had so many problems with my other android phones except the motorola Razr HD i used to have.

mervin989 said:
http://imgur.com/a/5cou6
I made a post on reddit LGG6 sub with pictures regarding this issue. Hope it helps anyone who comes across this thread.
Click to expand...
Click to collapse
Wow, I'm glad i checked this topic again :highfive:
Took a needle and presto! Thanks so much :laugh:
@Phoneaddict5 can you maybe add this in 1st post?

Yeah mine has had this problem after my second week,,, its been in for repairs twice now... They have replaced the headphone jack and something else but now im really concern about the water prove deal,,,, its been at the lg repair place so i hope is would still be water prove or recistant

Headphone jack problem solved
Hi all. I had the same headphone jack problem a while ago as described by the op, and i found this post //imgur. com/ gallery/ 5cou6 (should have https in front + fix the space, as i am a new member and not allowed to post outside link), followed the simple fix, and have never had any issue ever since. Hope it helps
Update: Ups. Just noticed that someone had already posted it haha. Anyway, try that first before you bring it to service center