Database Users

[Q] OTA update keeps failing to download

My wife got me a brand new A500 off ebay a couple of months ago for a Christmas gift(for me it's only three days old). So far I love it but it will not take the OTA update that it keeps bugging me about. The download starts fine but then stalls out mid download. I looked here http://forum.xda-developers.com/showthread.php?t=1113878 but did not see my current version there. Can anyone point me in the direction of the OTA I need to download and flash with recovery? My build is Acer_a500_1.145.09_com_gen1 I'm running 3.0.1. It looks like it's trying to download 4.010.11.
Further info:
According to the log the file name is Acer_A500_1.145.09_4.010.11_com_gen1_1311243587838_bd1ab95c.zip
I can't find that file anywhere on the net.

The reason I would suspect is because someone replaced the stock recovery? Off eBay you say, was it brand new and never used? It sounds like it was used or someone tampered with it?
If that's not the case, then you can just install the update manually. Download the update you want and put it on your external SDCard and then enter recovery (using power and volume). The recovery will install the update for you.

timmyDean said:
The reason I would suspect is because someone replaced the stock recovery? Off eBay you say, was it brand new and never used? It sounds like it was used or someone tampered with it?
Click to expand...
Click to collapse
It said it was brand new. My wife would not buy something like this used. The weird thing is it knows it has an update and it starts to download and get's up to half way downloaded and then it just stops. It shows that it still is pulling data but the downloaded file size doesn't increase anymore after it stalls.
Ive been looking into rooting it and since I'm on 3.0.1 it appears Gingerbreak is all I need. The next question is what rom should I get and how do I go about installing it? I've never rooted droid before and most instructions on XDA are written for the experienced level and not the new guy. I'd like to stay fairly stock but rooted.
Sent from my A500 using Tapatalk

There are reports of others having the same issue. They say that a soft reset often fixes it.
You can use my tool to flash in 3.2.1 which is rooted. http://forum.xda-developers.com/showthread.php?t=1307539&page=14

timmyDean said:
There are reports of others having the same issue. They say that a soft reset often fixes it.
You can use my tool to flash in 3.2.1 which is rooted. http://forum.xda-developers.com/showthread.php?t=1307539&page=14
Click to expand...
Click to collapse
Just to make sure I'm getting it right: I go here http://forum.xda-developers.com/showthread.php?p=20680452 download that to my PC and follow the instructions contained within and I end up with a stock rooted 3.2.1? I don't need to download anything else right? A soft reset for this tab is pusing the little red button on the end by the USB port?
Sent from my A500 using Tapatalk

Yes, if you want to flash 3.2.1 stock with root read the instructions in the download. The download has everything in it.
The soft reset everyone talks about is using the paperclip in that little hole next to the USB port.

timmyDean said:
Yes, if you want to flash 3.2.1 stock with root read the instructions in the download. The download has everything in it.
The soft reset everyone talks about is using the paperclip in that little hole next to the USB port.
Click to expand...
Click to collapse
Sweet. You're a life saver. Thanks for translating it all to noob for me. Will I need to reinstall all of my apps and such afterwards?
Sent from my A500 using Tapatalk

Yes, the flashing tool makes it just like new, out of the box, but with root.

timmyDean said:
Yes, the flashing tool makes it just like new, out of the box, but with root.
Click to expand...
Click to collapse
OK that's not a big deal. The SD card will remain intact though right?
Sent from my A500 using Tapatalk

Jds method does work. But you can also trybthis.
http://forum.xda-developers.com/showthread.php?t=1410802
Simple easy no computer needed

timmyDean said:
Yes, the flashing tool makes it just like new, out of the box, but with root.
Click to expand...
Click to collapse
I tried your method and I get stuck at the serial number part. It says ADB server out of date. What do I do?
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"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Edit: Never mind. I got my steps out of order. I was clicking next before running test.cmd
Last edit: It appears to have worked. I'm back to the initial setup screens just like when I first got it.

[OTA] Shield Tablet (Wifi) Android 5.0 - Update 2.0 ZIP

I couldn't capture the URL directly from Nvidia, but here's the file:
https://www.androidfilehost.com/?fid=95784891001612599
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Install using custom recovery or adb sideload.
MD5 (shield_tablet_software_upgrade_2.0_-_wifi__5.0.zip) = 7174eb6d927fc67bdb32819ede48c9e6

Can I use clockworkmod or flashifly to install this?

Theshocktherapy said:
Can I use clockworkmod or flashifly to install this?
Click to expand...
Click to collapse
I installed using Clockwork Recovery without any issue.

sweet... I had the update come up on my tablet then it just stoped downloading. I paused the download to check my connection and when i came back it wouldnt let me unpause. I then tried to cancel it but that didnt work so i restarted the tablet. after that everytime I clicked update it said that i was up to date... Thanks a lot i thought i was screwed for a second:good:

Theshocktherapy said:
sweet... I had the update come up on my tablet then it just stoped downloading. I paused the download to check my connection and when i came back it wouldnt let me unpause. I then tried to cancel it but that didnt work so i restarted the tablet. after that everytime I clicked update it said that i was up to date... Thanks a lot i thought i was screwed for a second:good:
Click to expand...
Click to collapse
Yea, I'm kind of in the same boat as you right now...Not sure if I should just wait it out and see if the update comes back or just flash this...probably just flash this

HRDLYWRKNG said:
Yea, I'm kind of in the same boat as you right now...Not sure if I should just wait it out and see if the update comes back or just flash this...probably just flash this
Click to expand...
Click to collapse
I flashed this and it works perfectly fine.

Received OTA here (Netherlands) and all went fine.
Just no root anymore but all went well.

Does anyone know how I can flash it without having root or a custom recovery?

hurrpancakes said:
Does anyone know how I can flash it without having root or a custom recovery?
Click to expand...
Click to collapse
You can adb sideload it without root or custom recovery, just google adb sideload for instructions, can put them in thread if you get stuck.

mjgr33n said:
You can adb sideload it without root or custom recovery, just google adb sideload for instructions, can put them in thread if you get stuck.
Click to expand...
Click to collapse
I think the stock Shield Tablet recovery even lets you flash rom the internal storage or sdcard. Just need to remember that when you get into recovery, you have to hit the power and volume keys to get the menu options to show up.

HRDLYWRKNG said:
Yea, I'm kind of in the same boat as you right now...Not sure if I should just wait it out and see if the update comes back or just flash this...probably just flash this
Click to expand...
Click to collapse
Theshocktherapy said:
sweet... I had the update come up on my tablet then it just stoped downloading. I paused the download to check my connection and when i came back it wouldnt let me unpause. I then tried to cancel it but that didnt work so i restarted the tablet. after that everytime I clicked update it said that i was up to date... Thanks a lot i thought i was screwed for a second:good:
Click to expand...
Click to collapse
Same here, so I gave up and went to bed. Woke up this morning and tried again, and then it continued from where it stopped last night !.
yet to update though, coz I wanted to update and start fresh, but since we dont have root yet, i wont be able to restore some of the app data that i need

5.0.2 - Experience and Discussion

Thought it would be good to have a thread dedicated to 5.0.2, instead of sifting through the 5.1.x Rolling Out and Stock OTA threads.
Got the prompt and updated this morning. Took about 10 minutes -- 3-4 minutes to install the updat and then a good 6-7 to go through app optimization (for 120+ apps).
Haven't had a chance to put it through its paces yet, but interested in what others experiences are. Improvement? Same old?
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"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
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Screen flicker possibly gone? Was pretty bad before on mine, haven't had it since update now.

This will sound dumb probably: I am stock rooted with TWRP recovery. My N9 has a notification that update to 5.0.2 is available. As far as I know from reading guides and tutorials, I can't accept the OTA right? I have to manualy flash factory image? But how am I about to do that if the factory image for Wifi N9 5.0.2 isn't even available?
Thanks in advance.

b1bub4bu said:
This will sound dumb probably: I am stock rooted with TWRP recovery. My N9 has a notification that update to 5.0.2 is available. As far as I know from reading guides and tutorials, I can't accept the OTA right? I have to manualy flash factory image? But how am I about to do that if the factory image for Wifi N9 5.0.2 isn't even available?
Thanks in advance.
Click to expand...
Click to collapse
You basically have two choices:
1) Flash the stock 5.0.1 system.img (this will install stock recovery) and boot.img, then vendor. Img then take the OTA.
2) Wait until Google posts the factory image.

Actually, you will need to flash three things from the LXR22C 5.0.1 factory zip ...
system.img
vendor.img
boot.img
and if you have TWRP, then also recovery.img
once all these are stock, then you can take the OTA.
After the OTA, you can either reflash TWRP, or just simply fastboot boot it, then apply the latest SuperSU zip from chainfire's web site, and you'll be back to stock and rooted.

Can't say i've seen much of a difference
then again the update was only 23MB. What Google are thinking atm I'd love to know.

Ive tried the ota 3 times now and every time it 'errors' in recovery while flashing, I'm flabber gasted this is how Google now treats its nexus customers.

Ok I'm going to update my vendor
if any one wants it just tell me

Something else ... if you attempt the OTA once, you're done ... you can't re-attempt it unless you reflash back to original 5.0.1 stock.
It checks System first, and updates it ...
Then it checks Vendor, and updates it ...
Then it checks the boot image, and updates it.
So you you fail the vendor test, it's already updated System, and it won't run again.
You have to reflash system.img, vendor.img, AND boot.img before you can try again.
A much smarter method would have put the three verification steps one after the other, but obviously Google did not write the script that way.

Roxas598 said:
Can't say i've seen much of a difference
then again the update was only 23MB. What Google are thinking atm I'd love to know.
Click to expand...
Click to collapse
I think it's just some bug fixes. This is the only Nexus not moved to 5.1.1 by now, it's also the only Nexus using the K1 chipset. Not sure if the two are related, but it seems reasonable that they are running into some nVidia issues. 5.1.1 isn't out for the Shield tablet either.

ok guys updated to 5.0.2 just to get the vendor.img. it was hard lol
well here it is for every one that wants it
here is it
MD5sum dae0d789680948890d2bc84989bf3f79

_litz said:
Actually, you will need to flash three things from the LXR22C 5.0.1 factory zip ...
system.img
vendor.img
boot.img
.
Click to expand...
Click to collapse
I appreciate this. Coming from Nexus 6, vendor.img doesn't exist.
And on Nexus 6 when flashing the stock system.img it checks recovery and if not stock will automatically flash recovery.img. Is Nexus 9 the same?

When will my Nexus 9 LTE Model get this?

USBhost said:
ok guys updating to 5.0.2 just to get the vendor.img was hard lol
well here it is for every one that wants it
here is it
MD5sum dae0d789680948890d2bc84989bf3f79
Click to expand...
Click to collapse
Thanks for that! Have you tracked the vendor partition changes? What could it solve and what not...

stadicon said:
Thanks for that! Have you tracked the vendor partition changes? What could it solve and what not...
Click to expand...
Click to collapse
I was going to
But got lazy

The 5.0.2 image is out: https://dl.google.com/dl/android/aosp/volantis-lrx22l-factory-62276615.tgz.
Sorry, UsbHost... ?

stadicon said:
The 5.0.2 image is out: https://dl.google.com/dl/android/aosp/volantis-lrx22l-factory-62276615.tgz.
Sorry, UsbHost... ?
Click to expand...
Click to collapse
I know man I'm crying inside

Ok so I got my ota update and downloaded it. Now my Nexus 9 keeps trying to come on,then saying android updating apps, then shutting off and restarting , and then repeats the same thing ! I never rooted or flashed anything ! Its completely stock ! WTH ! Help !!!!!!!

Update showed up when I turned mine on, ended up bricking my device.
Would show the spinning balls and nothing else, tried wiping cache, factory reset and still ended up at the spinning balls. Google sent me a new one, but I really wish I could just return the stupid thing.
I'll never buy another "premium" Nexus tablet again, the only way I buy another is if they give us another Nexus 7 like device.

I'm doing a factory reset .It seems it still on android deleting screen for 10 min already. Is it frozen ??

Moto G4 XT1625 Nougat OTA (crazy?) Error

Hello hello,
First time poster as I don't know crap to help folks since I'm just learning *ahem*, and I've come across an issue that has me completely stumped with a recently purchased refurbished Moto G4...
([Edit/Update]: So apparently new users can't embed links, and so it appears that my Imgur photos are also not posting...?)
TLDR: OTA to Nougat refuses to install on XT1625...because Consumer Celluar?
So here's the long version... Bought a refurbished Moto G4 XT1625 (not amazon) with the intention of using it as a learning aid for unlocking, rooting, etc.
Unlocked the bootloader, flashed TWRP, backed up, rooted via Magisk, backed up. After a couple days, up pops the OTA notification. "Yay" I thought. Then "Oh wait, I heard root + OTA can be difficult". So I read. A lot.
Fast forward and of course the OTA failed when I just accepted it. However, I captured the file, pulled up the stock ROM download from the official Moto website after checking that the build numbers matched, and proceeded to unroot and reflash that stock ROM (except for bootloader and gpt files). I booted back up, got the notification again, and hit OK. Fail. So I booted into recovery and tried to sideload OTA (using "Blur_Version.24.31.65.athene.retail.en.US.zip" pulled from "com.motorola.ccc.ota-20171028-062630.tar.gz"). Fail.
Maybe somehow I misread the multiple how-tos out there, and I'm screwing something up in the process here?
After numerous rinse and repeats of the above steps, I cannot for the life of me get past this damn error which (assuming my inexperienced eyes are reading it properly) seems to say that the current CCMyConsumer.apk on my phone is somehow wrong (corrupted/incorrect/missing?), and so the OTA's response to me is a big FU.
Verifying current system...
E3005: "/oem/app/CCMyConsumer/CCMyConsumer.apk" has unexpected contents.
{
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This seems.......weird to me? If I have both the stock ROM and am using the actual OTA, why would a random provider's app be screwed up, much less screwing up the update.
Also, if it matters at all, here's that particular directory tree in a file manager...an apk file doesn't appear to even be there?
Could a lack of existence be the "unexpected contents?"
So, the question as in the TLDR, any ideas on what the cause or solution to this error or overall OTA issue could be? I'm at a loss.
The only other item I noticed is that my "Settings" now crashes if I attempt to navigate into "Apps" within its menu. However, if I navigate directly into an App's info page via the app drawer, I can access those. Not saying this is related, I have no idea, but being the only other oddity, and since it persists through flashes, I figured I'd mention it (even if unrelated, I am still curious what could be going on there too...).
Thanks in advance for any help, education, or peace of mind. =P

NobodyByChoice said:
Hello hello,
First time poster as I don't know crap to help folks since I'm just learning *ahem*, and I've come across an issue that has me completely stumped with a recently purchased refurbished Moto G4...
([Edit/Update]: So apparently new users can't embed links, and so it appears that my Imgur photos are also not posting...?)
Unlocked the bootloader, flashed TWRP, backed up, rooted via Magisk, backed up. After a couple days, up pops the OTA notification. "Yay" I thought. Then "Oh wait, I heard root + OTA can be difficult". So I read. A lot.
Fast forward and of course the OTA failed when I just accepted it.
Click to expand...
Click to collapse
Do you still have TWRP installed? You cannot flash an OTA update with TWRP installed. You'll have to find and flash the original Nougat ROM which will remove TWRP. Then accept the OTA update and let it install. Then, if you need TWRP, flash it again. I know because I was in the same boat when I accidentally accepted the OTA update with the Sept security patch and it screwed up my phone (XT1625) royally. Check out this thread which describes my process.
https://forum.xda-developers.com/mo...boots-twrp-t3701768/post74463378#post74463378
Link to XT1625 firmware: https://androidfilehost.com/?fid=673368273298984458

lmacmil said:
Do you still have TWRP installed? You cannot flash an OTA update with TWRP installed. You'll have to find and flash the original Nougat ROM which will remove TWRP. Then accept the OTA update and let it install. Then, if you need TWRP, flash it again. I know because I was in the same boat when I accidentally accepted the OTA update with the Sept security patch and it screwed up my phone (XT1625) royally. Check out this thread which describes my process.
https://forum.xda-developers.com/mo...boots-twrp-t3701768/post74463378#post74463378
Link to XT1625 firmware: https://androidfilehost.com/?fid=673368273298984458
Click to expand...
Click to collapse
Thanks for the advice, sorry for the late reply as I was out of the country. I do understand the need to get rid of TWRP first, but I'll read through your recommended threads and see what happens!

October 2020 Security Update now available

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October Security Update just released today.

Official 2020, October, MiA2 Stock fastboot ROM image V11.0.15.0.QDIMIXM link in appropriate thread: https://forum.xda-developers.com/showpost.php?p=83773363&postcount=144
CAPTCHA:
After clean fastboot flashing of this version with flash_all_except_data -> rebooting phone forces to stock recovery and requests factory reset.
Seems like after installing OTA possible behaviours are: either the same request for reset, or bootloop.
Reflashed back V11.0.14.0.QDIMIXM in order to make data backup

Aerobatic said:
Official 2020, October, MiA2 Stock fastboot ROM image V11.0.15.0.QDIMIXM link in appropriate thread: https://forum.xda-developers.com/showpost.php?p=83773363&postcount=144
Click to expand...
Click to collapse
nice! thanks for this!

Tried to apply update from OTA and my device failed to start, tried again and same result. Anyone else facing the same problem?
Tonight I'll try to flash full image directly.

Yes, the update seems buggy.
Even my phone was not able to start after the update.
Tried multiple times. Eventually had to factory reset it ?
xdxita said:
Tried to apply update from OTA and my device failed to start, tried again and same result. Anyone else facing the same problem?
Tonight I'll try to flash full image directly.
Click to expand...
Click to collapse

update works fine for me with no issues at all.

xdxita said:
Tried to apply update from OTA and my device failed to start, tried again and same result. Anyone else facing the same problem?
Tonight I'll try to flash full image directly.
Click to expand...
Click to collapse
same here, now I'll try to flash V11.0.14.0.QDIMIXM and let's see...
*update1*
It worked, I did flash_all_except_data and at first reboot it went to recovery and it showed up the same message saying that data may be corrupt but when I tried to boot it again it worked fine... now I'll backup everything and let's see if it works well at every reboot.
*update2*
everything fine running V11.0.14.0.QDIMIXM

So this is yet another botched update to skip, got it.
Thank you, brave ones who are willing to update first.
I'm just too afraid to update this device nowadays.

I had to reset device after last update this is really worst device support I had

For those who have reverted to V11.0.14.0.QDIMIXM, you don't have any bootloop on androidone screen?
My wife did the update, so I reverted to V11.0.14.0.QDIMIXM with flash_all_except_data but for now it still bootloop

updated successfully. there are no visible improvements

gromez said:
For those who have reverted to V11.0.14.0.QDIMIXM, you don't have any bootloop on androidone screen?
My wife did the update, so I reverted to V11.0.14.0.QDIMIXM with flash_all_except_data but for now it still bootloop
Click to expand...
Click to collapse
Try to switch to inactive slot.

How is your experience with stock rom and october patch?

HTCDevil said:
How is your experience with stock rom and october patch?
Click to expand...
Click to collapse
for me, it's snappy and stable.

Same problem here, unacceptable

Failed install here too, had to do a full reset
---------- Post added at 09:47 AM ---------- Previous post was at 09:40 AM ----------
PereVidi_77 said:
same here, now I'll try to flash V11.0.14.0.QDIMIXM and let's see...
*update1*
It worked, I did flash_all_except_data and at first reboot it went to recovery and it showed up the same message saying that data may be corrupt but when I tried to boot it again it worked fine... now I'll backup everything and let's see if it works well at every reboot.
*update2*
everything fine running V11.0.14.0.QDIMIXM
Click to expand...
Click to collapse
I tried unsuccessfully to reboot, Everytime showed this message, finally I accepted to erase the phone and let download the backup, I lost some downloaded stuff I may download again later.
It's an Shane this happening to Android one devices, suddenly we got from special to second class citizens

I had the same problem, which was solved for me by going into fastboot and issuing a fastboot boot recovery which for some reason returned by phone to a working state with an update failed notification. will skip this one

oferwald said:
I had the same problem, which was solved for me by going into fastboot and issuing a fastboot boot recovery which for some reason returned by phone to a working state with an update failed notification. will skip this one
Click to expand...
Click to collapse
i have same probleme how you doing ?
Go in fastboot and after ?
Thanks. i dont want loss my picture on my phone.... mi a2

maxou88 said:
i have same probleme how you doing ?
Go in fastboot and after ?
Thanks. i dont want loss my picture on my phone.... mi a2
Click to expand...
Click to collapse
Hi,
All I did was go into fastboot using the power and volume shortcut, and than I connected the device to my laptop and issued the command:
fastboot reboot recovery
(naturally using the SDK Platform tools)
After that, the phone started working again. Although there is no reasonable reason it should have worked. I was surprised enough so that I decided to take the effort to create an account here and share this for others. But again, maybe it was pure luck, YMMV.
Will be crossing my fingers for you.

I've tried to update and got the "Can't load Android system. Your data may be corrupt" messege. Tried again a few times, until the phone reverted back to the previous version and said it couldn't install the update. No October update for me. =(