Samsung A5 (2016) fingerprint sensor malfunction - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

Hi guys,
I have a strange issue with my phone. After the upgrade to 7.0 my fingerprint sensor has stopped working. When i try try to access it it says that an error has occured and prompts me to restart my device. The weird thing about it is that it is very warm to the touch every time my screen is on. After a reset to factory settings i see that the sensor is getting warm after the security initialisation on the first setup. I have two guesses:
- it is a hardware issue
- the sensor is constantly being used by some background service and gets into error.
I tried to downgrade to 6.0.1 but odin keeps crashing at cache.img .
Any ideeas on what to do ?
Thanks !

Probably a hardware issue mate, I'd get it checked out

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Try to flash stock rom via odin.

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samsung s8 random restarts

hi guys...own samsung s8 sm-g950fd on android pie may security udate installed...2 days ago it started to reboot itself when the screen is off. If in use no rebooting noted. It did it randomly..very annoying..sometimes the phone goes off and refuse to boot despite pressing the power button until you scream...then later it boots
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help
Aizen79 said:
hi guys...own samsung s8 sm-g950fd on android pie may security udate installed...2 days ago it started to reboot itself when the screen is off. If in use no rebooting noted. It did it randomly..very annoying..sometimes the phone goes off and refuse to boot despite pressing the power button until you scream...then later it boots
what I have done so far
1. factory reset no change
2. safe mode...becomes unstable and usable
3. reinstalled firmware(android 8.0 and 9) via odin..no change reboots randomly
4. rooted and installed custom rom renovate ice 15.0..no change reboots randomly
help
Click to expand...
Click to collapse
Most probably motherboard issue and should be replaced if possible ,had same issue on s7edge with random reboots ,shutdown not turning on ect
Hi guys, regarding the restarting issue...have some “improvements” after deleting data in apps...phone and device maintenance....15 hours without restarting..fingers crossed
Hi guys....the restarts have become too much to the point the phone is unusable...its worse when the phone is on 4G/LTE...Sometimes the screen goes dark and the phone becomes unresponsive.
My effort to take to the Samsung centre for repair has been in vain...as I bought the phone overseas and the warranty is not honored here.
Any help will be appreciated...

Fingerprint error after screen replacement

I've just replaced my screen and was stuck on infinite loop. It turned out to be the fingerprint sensor, in order to bypass the infinite loop, I disconnected the sensor and reconnected it.
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Update:
so I've found 2 threads on xda, that deals with that error:
https://forum.xda-developers.com/t/guide-fix-persist-img-loss-of-finger-print-sensor.4125909/
https://forum.xda-developers.com/t/...y-to-calibrate-the-fp-sensor-via-808.4217197/
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Update 2:
Update:
I wanted to see what would happen if I updated Oxygen to the latest update, turned out it brings back the fingerprint, however it seems that I've lost access to the vendor folder (unable to browse the directory under "/mnt/vendor"

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