Database Users

xt1642 detected as moto g4 instead of g4+

Hello,
I have a big problem, my fingerprint and dual sim is not working anymore on stock. The device detects my phone as a G4 not G4 Plus.
I have tried many firmwares but it all seems to make no difference.
Code:
(bootloader) version: 0.5(bootloader) version-bootloader: moto-msm8952-B1.03
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2239QDL4
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: A420B70000000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354117070969310
(bootloader) meid:
(bootloader) date: 06-13-2016
(bootloader) sku: XT1642
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Jan 6 20:20:45 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:6.0.1/MPJ24
(bootloader) ro.build.fingerprint[1]: .139-48/48:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.31.48.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.3-02720-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g06a4fb5 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld35) (gcc version 4.9.x-google 20
(bootloader) kernel.version[2]: 140827 (prerelease) (GCC) ) #1 SMP PREEM
(bootloader) kernel.version[3]: PT Sun Jun 5 11:16:49 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VB1.03-0-ge433b40
(bootloader) rpm.git: git=MBM-NG-VB1.03-0-ga970ead
(bootloader) tz.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) hyp.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) keymaster.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) cmnlib.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) aboot.git: git=MBM-NG-VB1.03-0-gb44c0ee
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (142)
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.088s
Press any key to continue . . .

No solution that works has been found yet. It pretty much has always boiled down to a trip to the service center.

Same issue here but with an xt1644. I got this after trying to reflash stock N running the same fastboot script that I originally upgraded to nougat on. Reverted to stock M, restored TWRP backups - no success - so it doesn't seem software related - at least not on any of the partitions that successfully flash. gpt.bin gives errors when trying to flash downgrade as does the bootloader so maybe it is related to these partitions if it is software. The march security update messes with the bootloader I believe.
If anyone has taken their phone to a service center, was there any indication on what they do to fix it? codGmer - what did you do just before this issue appeared?

I've tried to get back to stock and didn't know about flashing gpt.bin and bootloader.img could break the system. So I flashed those and after that my device wouldn't boot anymore and after I got it working again my fingerprint function was gone.
I just send my phone out to repair where I bought it. I have bricked my bootloader with some qualcom tool so the phone wouldn't boot anymore just flashing light to fake the device being broken by faulty hardware. Also the Costs of returning unrepaired to me will be paid for me.

stock firmware

hi all
so lately i have been able to relock my bootloader to be able to receive OTA
i need to know the most suitable stock firmware to install in my device to receive the OTA normally
this is my varall
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8B
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: -------
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: BF987C1800000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: -------
(bootloader) meid:
(bootloader) date: 06-24-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Mar 29 17:45:59 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: 25.137-67-5/6:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.41.6.potter.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_12.18.07.19e POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g517c70f-0010
(bootloader) kernel.version[1]: 3-gb430e78 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #
(bootloader) kernel.version[3]: 1 SMP PREEMPT Tue Sep 12 04:21:41 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8B-0-g22013cf
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8B-0-g7cadbe7
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: reteu
i bought this device from egypt so idk actually about it, so if someone can assist me to find the correct firmware from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ to install and get OTA updates such as nov security patch will be grateful
thanks in advance

AbDo NeOs said:
hi all
so lately i have been able to relock my bootloader to be able to receive OTA
i need to know the most suitable stock firmware to install in my device to receive the OTA normally
this is my varall
i bought this device from egypt so idk actually about it, so if someone can assist me to find the correct firmware from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ to install and get OTA updates such as nov security patch will be grateful
thanks in advance
Click to expand...
Click to collapse
Please hide your imei

i did hide my IMEI
waiting for a response

According to GSMArena, your device is a European variant XT1685. Here's a link...
https://m.gsmarena.com/motorola_moto_g5_plus-8453.php#xt1685

psychopac said:
According to GSMArena, your device is a European variant XT1685. Here's a link...
https://m.gsmarena.com/motorola_moto_g5_plus-8453.php#xt1685
Click to expand...
Click to collapse
Indeed it is reteu but there are lots of Roms for it
I want to Identify which build exactly to download and get the OTA

AbDo NeOs said:
Indeed it is reteu but there are lots of Roms for it
I want to Identify which build exactly to download and get the OTA
Click to expand...
Click to collapse
Whatever the version of the stock ROM is, please download the latest one and save yourself the trouble of getting bricked.

(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8C
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: -----------
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: C86709CD00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 03-21-2017
(bootloader) sku: XT1686
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Mar 20 0:35:50 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-92-14/16:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.331.16.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband[0]: M8953_37.46.07.47.01R POTTER_INDIADSDS
(bootloader) version-baseband[1]: _CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-gf055b2e-0010
(bootloader) kernel.version[1]: 7-g516eb24 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #
(bootloader) kernel.version[3]: 1 SMP PREEMPT Wed May 30 15:51:32 CDT 20
(bootloader) kernel.version[4]: 18
(bootloader) sbl1.git: git=MBM-NG-VC0.8C-0-g22013cf
(bootloader) rpm.git: git=202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8C-0-gcba6d5d
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retin
all: listed above
plz send me correct rom for this varall

AbDo NeOs said:
hi all
so lately i have been able to relock my bootloader to be able to receive OTA
i need to know the most suitable stock firmware to install in my device to receive the OTA normally
this is my varall
i bought this device from egypt so idk actually about it, so if someone can assist me to find the correct firmware from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ to install and get OTA updates such as nov security patch will be grateful
thanks in advance
Click to expand...
Click to collapse
No need to relock the bootloader to receive and install OTA. OTA doesn't care about bootloader status, just be fully stock without root or any modifications.
Sent from my Moto G5 Plus using XDA Labs

Misc G4 Plus issues; main one-will not boot to primary or recovery fully

My Moto G4 Plus has been acting up intermittently over the past week or two where the screen touch sensors stop working. Up until today, after rebooting the issue went away. Today, the sound stopped working, and after rebooting to see if it would correct itself the phone will no longer boot completely. Well, it did boot into the Android OS a number of times but the screen wouldn't recognize any touches. So I kept rebooting and now it just gets stuck regardless of whether I'm doing a normal boot or booting to recovery.
The phone is rooted/unlocked, have TWRP installed in Recovery, with one of the Stock ROMs, also Magisk and ElementalX, generally running quite stably since I installed it last...July, I think. Well, up until a week or two ago, that is.
My memory of how I accomplished all of the above mods last July is very fuzzy and I'm not sure how to troubleshoot this latest issue. Any guidance would be greatly appreciated.
Here's the output of fastboot getvar all, in case it's relevant.
Code:
fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.09
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223NNDM9
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: B54C740100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <removed>
(bootloader) meid:
(bootloader) date: 11-09-2016
(bootloader) sku: XT1644
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Dec 25 4:36:28 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PJ28.111-22/532da:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.28.11.26.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.7-04410-8976.0
(bootloader) version-baseband: M8952_70030.25.03.77R ATHENE_RETUSA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ElementalX-G4-3.01
(bootloader) kernel.version[1]: ([email protected]) (gcc version 4.9.4 201506
(bootloader) kernel.version[2]: 29 (prerelease) (crosstool-NG 1.20.0 - L
(bootloader) kernel.version[3]: inaro GCC 2015.06 - Cortex-A15) ) #1 SMP
(bootloader) kernel.version[4]: PREEMPT Thu Mar 21 15:56:03 EDT 2019
(bootloader) sbl1.git: git=MBM-NG-VB1.09-0-g6e71967
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=9af563b-dirty
(bootloader) hyp.git: git=9af563b-dirty
(bootloader) keymaster.git: git=9af563b-dirty
(bootloader) cmnlib.git: git=9af563b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.09-0-g9a76df4
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
all: listed above
finished. total time: 0.408s

Other slot "unbootable" after LineageOS Updater update

Hi all,
after downloading and applying the latest update in LineageOS, the phone fails too boot (claims the system is unbootable). After a few attempts at booting slot a it reverts back to slot b, and boots the older version of LineageOS. Is there anything I can do to get updates working, without having to wipe all data?
Below: the output of fastboot getvars all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-7884113c1a-200430
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY322TVZBT
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: 110C84B6
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 351854091890272
(bootloader) meid:
(bootloader) date: 06-24-2018
(bootloader) sku: XT1926-3
(bootloader) carrier_sku: XT1926-3
(bootloader) battid: SB18C20873
(bootloader) battery-voltage: 3911
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 116-20-23/3dc61:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.32.evert.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0
(bootloader) version-baseband: M660_30.77.01.101R EVERT_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf1342233a117
(bootloader) kernel.version[1]: -02594-gb22ccba6c615 ([email protected]
(bootloader) kernel.version[2]: ) (gcc version 4.9.x 20150123 (prereleas
(bootloader) kernel.version[3]: e) (GCC) ) #1 SMP PREEMPT Thu Apr 30 14:
(bootloader) kernel.version[4]: 24:37 CDT 2020
(bootloader) git:abl: MBM-3.0-evert_retail-7884113c1a-200430
(bootloader) git:xbl: MBM-3.0-evert_retail-4149b81ab-200430
(bootloader) gitmic: MBM-3.0-evert_retail-4149b81ab-200430
(bootloader) git:rpm: MBM-3.0-evert_retail-cf74f0b-200430
(bootloader) git:tz: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:hyp: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:devcfg: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:cmnlib: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:cmnlib64: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:keymaster: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) gitrov: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:storsec: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: reteu
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 5

Moto G5 Plus | Stock ROM

(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: d5d9cc4c
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 3C542FF900000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 534773760
(bootloader) reason: Last time flashing failed
(bootloader) imei: 000000000000000
(bootloader) meid:
(bootloader) date: 01-01-1970
(bootloader) sku: 000000000000000
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.062s
End up with this while putting stock ROM
Now it boots to fastboot only nothing else is working...
PS : I can not unlock bootloader even. Can I flash custom ROM now?
(bootloader) Unlock data:
(bootloader) read datablock error
(bootloader) Failed
OKAY [ 0.016s]

Can anyone help please?