Coil whine from top speaker - Essential Phone Questions & Answers

Hello,
does anybody hear an coil whine from the speaker during phone call?
Many people especially older people can't here that, so it would be nice to get feedback from someone who usually can hear that.

No one?

I can hear the coil whine from the top speaker even when not in a call. Just put the phone up to my ear and it's there.
It's not very loud so I'm just dealing with it. I heard it in my first phone before I replaced it due to screen gaps also.
Not the end of the world I guess

I hear it sometimes, but not all the time. And even then only when the room is completely 100% quiet. In a room with normal background noise I don't notice it at all.
Sent from my PH-1 using Tapatalk

No, as I have the old speaker grill.
You have posted a negative / snarky post on every thread I've looked at today - what is your deal?
Sent from my PH-1 using Tapatalk

"good" to hear that i'm not the only one. It's really weird that it's noticable without even calling someone. Sometimes I can hear it while laying in bed and that bothers me a lot.
I wrote essential and they just said that they can't do anything for warranty while I'm living in germany. So I told them to just forward my problem to an technican and they did.
So everyone else with the same problem, send essential an message and describe the problem. They just start helping if there are enough people with who complain! Maybe they can fit it via firmware update.
Look at the OnePlus, since the oneplus 2 or 3 there was a microphone bug and it was fixed after the OP5 was released just because there wasn't enough people who complain. I don't want to wait that long.

I definitely have coil whine in my brand new essential ph-1. Pretty persistent when in apps....has anyone else tried antutu benchmark? Mine is much more noticeable then (heavy load)...also it is much more noticeable in the back of the device than the front (I listen by the camera)
I also have a OnePlus 5 and an iPhone 7 that do the same thing...the OnePlus actually makes the noise with the screen off for a while, so the fact that the essential phone is at least silent when off is a plus I guess? I am tempted to ask for a replacement but I feel like every one will have this...it's just an insulation thing

I recieved my second Essential Phone and I can hear a little buzzing from the top speaker but it's ok.
No loud coil whine I think. I didn't test it that much, but the second dosen't bother me that much.
Ordered a third one because on the second one there are bigger gaps between frame and backside.
Maybe there is the same problem like with the pixel 2 devices. Google announced that they will provide an fix via update.

Not to beat a dead thread but I just received 2 essential phones from the amazon sale, and I am happy to report, BOTH devices have the same noise as you describe. Why am I happy? Because I can confirm that what you are hearing is the completely normal sound of coil whine!
Coil whine has been an oft documented phenomenon throughout most electronic devices, especially computers, but seems to be making its way into the cell phone world lately (just google Hiss-Gate if you don’t believe me). The fact of the matter is, all electronic devices can produce a hiss from electric coils as more and more current is drawn through them. The hiss actually comes from these coils vibrating with the current load. This is why you may see an increse in noise while gaming or filming 4K etc.
Why, then, are we only hearing about it recently? And why does the essential phone have this “problem”? I’m glad you asked You see, up until about the iPhone 6 era, phones were heavy, large, thick, and had terrible battery life. This all adds up to manufacturers having much more ability to dampen this coil whine. Whether it be through applying a paste like substance over the coils to prevent vibration, or simply thicker chassis material to “trap” noise in. We also hear of it more now because internals in phones are becoming much more powerful, and demanding much more current to run the more complex apps and games that exist today. The more current needed to power these internals, the more chance for coil whine. We also hear of coil whine more and more lately because, historically speaking, the generation of users who noticed the problem (ie the younger generations) are able to detect higher frequencies of sound than the older generation. Coil whine is a high frequency noise.
The reason you are hearing the noise by the speaker is simply because the speaker is located near the coils in this device, and provide an opening for the sound to escape the chassis. There is no water proofing membrane here to trap noise a bit better, so it is a little louder than your galaxies or iPhones (also why the Pixel is seemingly “plagued” more than other phones)
So long story short: this sound is completely normal. Nothing to RMA about (because, well, you’re just wasting time sending a phone back only to get one with the same sound in return). After viewing the teardown, I would actually be MORE concerned if you have a device that didn’t have some coil whine, as that may be a sign that current is not being properly distributed to the components, causing them to attempt to operate without the proper juice.

Thank you for your detailed answer. You saved a lot of time, trouble and money for me because I live in Germany.
That's a bad news actually because after a time it feels like a headache for me because those sounds bothers me a lot. The printer in the office makes me crazy with that sounds but I'm the only one who hears that.
Essential told me their hardware team is working on it so maybe we can just hope that the second Essential Phone don't have that coil whine. .
I had three Essential Phones and the third of them don't have the high pitched noise. It's more like a buzzing and it dosen't bothers me like the high pitched noise. It's the one which seems to have the baddest build quality of them, and the speaker grill come of. Same problem with the second one so I will keep the first one.
Essential offered me an exchance but they can't send it to germany. I think you are right, so the exchance wouldnt help either.

I hear ya. I can pick out abnormalities on phones almost immediately, so I’ve been driven crazy by the humming and chirping of coil whine for over a year now with other devices. At this point I can’t imagine Essential would release a silent version of the Ph-1 with some putty over the coils or something, so if it really bothers you, I’d say hope that they release an update to unclock the internals a bit and leads to a lower power draw (they’ve fixed the camera through software so it could happen!). Just for reference, I am bit of a tech snob and have had many phones this past year, and ALL of the high end phones from iPhone to Samsung can experience this under load. From my brief time with the ph-1, it is in the middle end of the spectrum in terms of noise, not the loudest, not the quietest! At least it’s nearly half the sound as the Pixel 2 non XL!
It’s just the old “they don’t make em like they used to” argument.

Related

[Q] For those with their Nexus 4, is the earpiece making a screeching noise?

If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.
This is pretty annoying and surely shouldn't be happening
Yes, mine too
losimagic said:
If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.
This is pretty annoying and surely shouldn't be happening
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I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).
I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3
It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.
WOW so many problems already with this thing!!! I don't know about this phone right now
rshea said:
I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).
I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3
It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.
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I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?
I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
losimagic said:
I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?
I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
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I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.
If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.
rshea said:
I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.
If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.
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I got it even when I wasn't on a call - a few seconds after powering up the phone and it was there
You guys are nerds
No, I can feel your pain! Hopefully you guys can sort this out and this is in general not a common problem with the N4.
i don't have this issue
It seems to be an issue with the electromagnetic shielding. I get this problem when I am next to my sound system and amplifier. Those things arent shielded. Now in school where theres basically nothing else here my earpiece is completely clean. Not even a hiss.
does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.
Received a replacement today - it's A LOT better. There's still a very feint buzz, but it's barely noticeable.
Hallucinogen775 said:
does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.
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Yes, even did it without a simcard inside. Definitely coming from the earpiece, if I moved my ear down the phone it was quieter/silent.
What about in airplane mode?
jacklebott said:
What about in airplane mode?
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Didn't test the previous one in airplane mode, but just tried this one and it's the same.
Definitely getting the same issue with my N4; screen on or off. Can't imagine this being fixed by firmware, sounds like a bad hardware design.
I'm also once of these people who gets irritated by the sound of DVD Players/VCR/TV etc. But two other people I have shown seem to think its an issue too.
It's good to read a replacement was better, that's made my day.
The problem is certainly a electromagnetic shielding issue with the earpiece, I can stand in a middle of a field and it has that sound you often get from PC or Hi-Fi speakers when you stand close to them.
But with the earpiece you can't move it of course - so clearly a design flaw, and hopefully only on a batch?
That said, it does seem to be an intermittent fault, I've also noticed it doesn't happen within the first 10-30 seconds of a call. I wonder if the phone stops all background processes during the start of a call, but then later kicks in which causes those noises.
losimagic said:
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
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I can hear the high pitched noise from a CRT from, like, 100'. Can a lot of other people really not hear them? Also, deer/dog/insect deterrents that people use in their homes and yard give me an instant headache from the sound. Great. This does not bode well. Oh well, I'll cross that bridge if/when I get to it.
Same here
estallings15 said:
I can hear the high pitched noise from a CRT from, like, 100'. Can a lot of other people really not hear them? Also, deer/dog/insect deterrents that people use in their homes and yard give me an instant headache from the sound. Great. This does not bode well. Oh well, I'll cross that bridge if/when I get to it.
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Exactly that, those who can't hear those audible repellents for pets, or not hear the Apps available which also emit very annoying high pitch sounds - then would not be bothered by the noise we mention here.
I'm certain if I took my N4 into a shop, the typical response from staff would be "we can't hear it"
I have this issue with my phone as well. Screen on or off. Charging or not. Noise is still present.

Nexus 6p microphone

I noticed when i talk on my phone and place the phone on my desk on its back, people say they can't hear me... Is there only one mic on the nexus 6p which is on the back ?
Getting the same whenever I hunch my shoulder up to balance the phone near my cheek
Sent from my Nexus 6P using Tapatalk
I think I had a similar issue with my Nexus 5. When the noise cancellation mic was blocked, people would have a hard time hearing me. My guess is now that the mic is on the back and not the top it is easier to block.
The Nexus 6P is supposed to have three microphones. I assume the main mic is in the bottom speaker. There is clearly a mic hole on the back just below the camera hump, so that may be what people are blocking. I'm not sure where the third mic is, perhaps in the top speaker.
It is a little odd that block one of the extra noise cancellation mics on the back of a phone would disrupt call quality (at least in a quiet place). This is a common design and you'd think the obvious use case of speakerphone with the phone sitting on a flat surface would be considered.
Perhaps, once one of the noise cancellation mics is blocked, the phone can't tell what's background noise and what's your voice, so it starts attenuating your voice as if it's background noise?
I'm assuming the 6P using Qualcomm's Fluence noise cancellation, which is what most phones with Qualcomm chipsets use these days. Fluence has always been kind of mediocre as far as noice cancellation goes. The Nexus 5 with Fluence tended to cut people's voice off a lot. I was hoping the extra third microphone would improve things, but it's also the algorithm that matters.
There's definitely better noise cancellation out there. The Audience chip (now called EarSmart) is probably the best. It was in the Nexus One, which had amazing noise cancellation (and also in the iPhone 4). But both Apple and Google dropped it. Samsung put it in a lot of the Galaxy S phones, but has dropped it now too. I assume they just don't want to pay for the licensing. Motorola uses four microphone noise cancellation and their own propriety algorithm, which is pretty good--that's what's in the Moto X 2014 and the Nexus 6, don't know about the new Moto X.
Anyway, you could experiment with covering the hole on the back and see if that's what's causing the problem.
I facing the same issue. Not sure hardware issue or software issue or some setting.
Having the same issue, need to have the microphone right up to my mouth for anyone to hear me. If I move it an inch away people sound it too low. Going to get onto google tonight about returning. Hopefully it's just a faulty microphone and not the phone design. I've tested in quite and noisy spots and same in both. Also checking not to cover any pin holes in phone that may be noise cancelling microphones.
I have the same issue with people reporting they cant hear me when the bottom mic is off angle from my mouth. I've done some testing by calling a desk phone on speaker and playing with the angle of the phone. From my testing and personal opinion it seems that the issue is likely due to over aggressive noise cancellation. Hopefully this is fixed in a software update or google gives us at least the ability to disable noise cancelation.
I am having the same issue, complaints that I am not able to be heard.
Any feedback yet on this?
Same issue here, a lot of people saying they cant hear me properly, if i then swivel the phone so the mic is in line with my mouth problem goes away. It seems very sensitive!!
Same here...
Anyone resolve this issue with a replacement device? It's quite annoying to have the phone glued to your face and if you move an inch the other party cant hear you clearly.
godsafk said:
Anyone resolve this issue with a replacement device? It's quite annoying to have the phone glued to your face and if you move an inch the other party cant hear you clearly.
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Same here....not sure if its a hardware issue or bad design? But if every phone is not like this then I have to send it back. Just need to determine what it is first.
Also when playing music my bottom speaker is not as loud as my top....I'm assuming that is a defect as well.
Same here with 2 devices. I've read that disabling noise cancelling fixes the issue, but this obviously requires root to do. I sure hope Google adds an option to disable this without having to root....or at least tones it down because it definitely does seem over-aggressive.
I also enabled advanced calling on both devices, and I'm not sure that didn't *help* at least a tiny bit...although I don't really have much to base that one other than neither of us getting any complaints for the past 24-48 hours....and if any of you are for sure using advanced calling and still getting complaints than I guess take this fwiw.
I remember this happening with my Nexus 5... The fix was to disable to the noise cancellation until Google came out with a patch.
I was talking to a nice Tech guy from Huawei on a completely separate issue, when I tried to hold my phone with the face while resting it on my shoulder. The guy told me that he started hearing me all muffled up. When I told him what I was doing. He told me that there is a third Mic that is in the back of the phone, which when covered, causes low or muffled noise to the other user. Seems, like disabling noise cancelling is the only option to fix this, because I do want to put my phone down and use speakerphone., especially during long conference calls.. Hope someone else can find a solution that does not require root.
There is a huge post on the official nexus forums about this issue with an actual official (kinda) response here.
It's very obvious at this point that this is a software issue related to noise canceling.
Just commenting to say that I'm experiencing the same thing as everyone else here. Thought it was just because the phone was so big, but looks like its definitely a software issue related to noise canceling
I have same issue got a replacement thought it fixed it, but realized today I still have the same issue. I am losing my patience with this phone and the replacement device has a pink hue on the top of my screen.
It's not a bug, it's already been explained that it's because if you cover the noise cancellation mic on the back near the top you'll muffle yourself. Personally I don;t know how you could possible hold this phone in a manner that would block it but... I'm used to seeing a lot of nonsensical issues from smartphone forum posters these days.
I've had the phone resting face up on the table on speakerphone and the person the other end can't hear me properly

Call quality is a bit disappointing

Anyone else think this? Everyone sounds muffled
abraxo said:
Anyone else think this? Everyone sounds muffled
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IIRC, this is a common issue with some Nexus devices. I saw somewhere that a 6P owner fixed the issue on their device by changing a line in the build.prop, as done here on the Nexus 5. Apparently you have to change the value of "persist.audio.influence.voicecall" from "true" to "false". Of course, you have to be rooted to modify the build.prop, and I think modifying the build.prop breaks OTA updates because of system block verifications.
Edit - apparently the muffled sound issue is a result of the noise cancellation microphone picking up your voice as background noise, meaning it attempts to reduce the volume of your voice. It's probably some sort of design flaw, but I don't think it's worth RMAing when it can be fixed with a simple software modification to the build.prop. Alternatively, you should be able to fix the issue by covering whichever microphone is the noise-cancelling microphone on the Nexus 6P (for the Nexus 5, I read that it was the top microphone)
Codename13 said:
IIRC, this is a common issue with some Nexus devices. I saw somewhere that a 6P owner fixed the issue on their device by changing a line in the build.prop, as done here on the Nexus 5. Apparently you have to change the value of "persist.audio.influence.voicecall" from "true" to "false". Of course, you have to be rooted to modify the build.prop, and I think modifying the build.prop breaks OTA updates because of system block verifications.
Edit - apparently the muffled sound issue is a result of the noise cancellation microphone picking up your voice as background noise, meaning it attempts to reduce the volume of your voice. It's probably some sort of design flaw, but I don't think it's worth RMAing when it can be fixed with a simple software modification to the build.prop. Alternatively, you should be able to fix the issue by covering whichever microphone is the noise-cancelling microphone on the Nexus 6P (for the Nexus 5, I read that it was the top microphone)
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Thanks, I'll definitely check those fixes out. I don't think losing ota updates are too big a deal since you can't use otas when you're rooted anyway
abraxo said:
Thanks, I'll definitely check those fixes out. I don't think losing ota updates are too big a deal since you can't use otas when you're rooted anyway
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Here you go: I'd go ahead and post here to add to the "pile" of people confirming this as a legitimate issue. Someone from Google confirmed earlier they were looking into it. https://productforums.google.com/forum/m/#!topic/nexus/g70qCHkqLA4
(Also, the desktop view looks WAY better)
Yes it's weird. Also I am surprised other party cannot hear if you place the phone on the table. What is up with that...
Google can't seem to get noise cancellation right. I remember the issue with my N5. I left myself a voicemail back then and was surprised how muffled I sounded. After that, I understood fully why people would keep asking me to repeat things while on a call. I'm still subscribed to the threads on Google Product Forums and it seems they never actually fixed it.
I suggest calling your Google Voice number or something and leaving a message to test.
Yeah, noise cancellation is kinda funk though I've actually been pretty pleased with it on the 6p. I do notice times with both the 6p and the 6s+ that sound gets muffled and I assumed noise cancellation was the cause.
coolguy949 said:
Google can't seem to get noise cancellation right. I remember the issue with my N5. I left myself a voicemail back then and was surprised how muffled I sounded. After that, I understood fully why people would keep asking me to repeat things while on a call. I'm still subscribed to the threads on Google Product Forums and it seems they never actually fixed it.
I suggest calling your Google Voice number or something and leaving a message to test.
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Ironically, Google once had the best noise cancellation there ever was and was possibly the first to put it in a smartphone. The Nexus One used the Audience chip (now called Earsmart). It was amazing. People regularly thought I was at home when i was in a noisy cafe or out on the street. Subsequently Apple put the Audience chip in the iPhone 4 and it also got rave reviews for noise cancellation.
But it's been downhill since the Nexus One. The Nexus S had no (!) noise cancellation. The Galaxy Nexus had something crappy that I have never figured out what it was. Then the Nexus 4 turned to what is now the default in most phones, Qualcomm's Fluence--it's built into their chipsets; Fluence is pretty medicore and tends to have a lot of issues, compared to the Audience chip. The Nexus 5 also uses Fluence and has had a lot of issues cutting off the beginning and end of people's statements. The Nexus 6 uses Motorola's Crystal Talk and has four microphones (instead of two) for noise cancellation; it seems to be a step up from Fluence, but nothing like the Audience chip. And now I assume with the Snapdragon 810 chipset in the Nexus 6P Google has gone back to Fluence; however the 6P has three microphones, which is interesting; I read at least one person saying it's better than the Nexus 6.
Anyway, probably people should blame Qualcomm, rather than Google. As their chipsets have become more and more common, Fluence has become the default noise cancellation on many phones and it's never been that great.
Strangely, Apple dropped the great Audience chip in the iPhone 5, and people noticed that was a real step backwards. And Samsung, which used to put in in all the Galaxy S and Note phones has now dropped it with the S6. So for whatever reason (probably companies not wanting to pay licensing fees) the Audience chip seems to almost be unused these days, even though it is the best and was a pioneer in the field. Noise cancellation started out great and has only gone down hill ever since.
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For those experiencing muffled voices, it's possible that the way you're holding the 6P is blocking one of the noise cancelling mics. There is a whole under the camera hump on the back that is one of the mics. I'm assuming the main mic is in the speaker at the bottom of the front of the phone. I'm not sure where the third mic is.
If you block one of the mics that can create issues with call quality. So you might try moving your hand around to see if that improves call quality.
If you take the advice above to disable noise cancellation in the build.prop, your voice will be more clear in quiet places, but you will have no noise cancellation at all and in noisy places it could really suck--every tiny little background sound will probably be picked up and overamplified, for your caller.
cb474 said:
Ironically, Google once had the best noise cancellation there ever was and was possibly the first to put it in a smartphone. The Nexus One used the Audience chip (now called Earsmart). It was amazing. People regularly thought I was at home when i was in a noisy cafe or out on the street. Subsequently Apple put the Audience chip in the iPhone 4 and it also got rave reviews for noise cancellation.
But it's been downhill since the Nexus One. The Nexus S had no (!) noise cancellation. The Galaxy Nexus had something crappy that I have never figured out what it was. Then the Nexus 4 turned to what is now the default in most phones, Qualcomm's Fluence--it's built into their chipsets; Fluence is pretty medicore and tends to have a lot of issues, compared to the Audience chip. The Nexus 5 also uses Fluence and has had a lot of issues cutting off the beginning and end of people's statements. The Nexus 6 uses Motorola's Crystal Talk and has four microphones (instead of two) for noise cancellation; it seems to be a step up from Fluence, but nothing like the Audience chip. And now I assume with the Snapdragon 810 chipset in the Nexus 6P Google has gone back to Fluence; however the 6P has three microphones, which is interesting; I read at least one person saying it's better than the Nexus 6.
Anyway, probably people should blame Qualcomm, rather than Google. As their chipsets have become more and more common, Fluence has become the default noise cancellation on many phones and it's never been that great.
Strangely, Apple dropped the great Audience chip in the iPhone 5, and people noticed that was a real step backwards. And Samsung, which used to put in in all the Galaxy S and Note phones has now dropped it with the S6. So for whatever reason (probably companies not wanting to pay licensing fees) the Audience chip seems to almost be unused these days, even though it is the best and was a pioneer in the field. Noise cancellation started out great and has only gone down hill ever since.
*
For those experiencing muffled voices, it's possible that the way you're holding the 6P is blocking one of the noise cancelling mics. There is a whole under the camera hump on the back that is one of the mics. I'm assuming the main mic is in the speaker at the bottom of the front of the phone. I'm not sure where the third mic is.
If you block one of the mics that can create issues with call quality. So you might try moving your hand around to see if that improves call quality.
If you take the advice above to disable noise cancellation in the build.prop, your voice will be more clear in quiet places, but you will have no noise cancellation at all and in noisy places it could really suck--every tiny little background sound will probably be picked up and overamplified, for your caller.
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I bet the main microphone is the one in the back and that is ****ed up choice by whoever made this phone. You cannot have a vonference call and lay the phone on the table while speaking because microphones get muted.
anglerstock said:
I bet the main microphone is the one in the back and that is ****ed up choice by whoever made this phone. You cannot have a vonference call and lay the phone on the table while speaking because microphones get muted.
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The main microphone is absolutely not the one on the back. The main microphone is always the one positioned closet to the mouth, when you hold the phone to your head. There is no other way noise cancellation could work. The back of the phone is a very typical place for a secondary, noise cancellation, microphone. There is nothing wrong with that position. It needs to be faced away from the source of your voice (your mouth) and towards an other external sound surrounding you (the rest of the room, space around you, etc.). Otherwise, there would be no way to distinguish what's background noise, from what's your voice, and filter the background noise out. What matters is the hardware chip that does the signal processing. Some (e.g. the Audience chip) are much better than others (e.g. Fluence).
cb474 said:
The main microphone is absolutely not the one on the back. The main microphone is always the one positioned closet to the mouth, when you hold the phone to your head. There is no other way noise cancellation could work. The back of the phone is a very typical place for a secondary, noise cancellation, microphone. There is nothing wrong with that position. It needs to be faced away from the source of your voice (your mouth) and towards an other external sound surrounding you (the rest of the room, space around you, etc.). Otherwise, there would be no way to distinguish what's background noise, from what's your voice, and filter the background noise out. What matters is the hardware chip that does the signal processing. Some (e.g. the Audience chip) are much better than others (e.g. Fluence).
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Main microphone is on the back. Put your phone on a desk and make a call. Good luck having other party hear you
anglerstock said:
Main microphone is on the back. Put your phone on a desk and make a call. Good luck having other party hear you
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You are just completely wrong about this and do not understand how noise cancellation and microphones on cell phones work. The reason placing the phone on the desk may interfere with call quality, is because it may block the secondary noise cancellation microphone on the back and cause the noise cancellation to improperly filter out your voice (as if it were background noise), because it can't tell what is background noise when this secondary mic is blocked.
cb474 said:
The main microphone is absolutely not the one on the back. The main microphone is always the one positioned closet to the mouth, when you hold the phone to your head. There is no other way noise cancellation could work. The back of the phone is a very typical place for a secondary, noise cancellation, microphone. There is nothing wrong with that position. It needs to be faced away from the source of your voice (your mouth) and towards an other external sound surrounding you (the rest of the room, space around you, etc.). Otherwise, there would be no way to distinguish what's background noise, from what's your voice, and filter the background noise out. What matters is the hardware chip that does the signal processing. Some (e.g. the Audience chip) are much better than others (e.g. Fluence).
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cb474 said:
You are just completely wrong about this and do not understand how noise cancellation and microphones on cell phones work. The reason placing the phone on the desk may interfere with call quality, is because it may block the secondary noise cancellation microphone on the back and cause the noise cancellation to improperly filter out your voice (as if it were background noise), because it can't tell what is background noise when this secondary mic is blocked.
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Thank you for clearing that up, I've seen the same ignorance on different forums besides XDA from people who made a big deal out of this and blew it way out of proportion. This is as ridiculous as one post I saw that demanded there be an LED notification on the back so he can place his phone face down.
cb474 said:
You are just completely wrong about this and do not understand how noise cancellation and microphones on cell phones work. The reason placing the phone on the desk may interfere with call quality, is because it may block the secondary noise cancellation microphone on the back and cause the noise cancellation to improperly filter out your voice (as if it were background noise), because it can't tell what is background noise when this secondary mic is blocked.
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In any case, some basic uses like putting phone on table and holding between ear and shoulder results in no mic/voice capture. This is a serious issue. I have experienced at least the latter on more than one occasion and it was extremely frustrating.
omnius1 said:
Thank you for clearing that up, I've seen the same ignorance on different forums besides XDA from people who made a big deal out of this and blew it way out of proportion. This is as ridiculous as one post I saw that demanded there be an LED notification on the back so he can place his phone face down.
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If you use your phone for phone calls maybe you would understand
subhani said:
In any case, some basic uses like putting phone on table and holding between ear and shoulder results in no mic/voice capture. This is a serious issue. I have experienced at least the latter on more than one occasion and it was extremely frustrating.
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I didn't say it wasn't an issue. I was just clarifying what and where the different microphones are, since some people have complete misunderstandings about this.
Given that one of the two noise cancellation microphones is on the back of the phone, just below the camera visor, and given that covering a noise cancellation microphone will always disrupt call quality, obviously holding the phone between your ear and shoulder (which blocks this microphone) is going to be a problem. Complaining about it isn't going to change it, because the only solution would be for Huawei to redesign the phone. I wouldn't hold your breath for that to happen. If holding the phone that way is a crucial functionality for you, then obviously the 6P is not the right phone for you (though frankly, really? this is important to people?).
On the other hand, it is reasonable to expect the phone to work properly when placed on a table in speakerphone mode. So if that is a problem with the 6P (no everyone is reporting this), then that is a true design flaw. But still, I wouldn't hold my breath for a fix, because there may be no software solution for this (other than disabling the noise cancellation, as some have done--but then of course, you have no noise cancellation, which isn't great either).
anglerstock said:
If you use your phone for phone calls maybe you would understand
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I do, the NC mic is located way at the top back of a quite tall phone. It's nearly impossible to grip a phone to your head and have your hand be anywhere near that mic unless your hands are literally half a foot or more wide. So that leaves sitting it on a table in speakerphone or shouldering it. I don't shoulder phones, but I have used it on a table in speaker without any issues. And it's not happening to that many people anyway.
abraxo said:
Anyone else think this? Everyone sounds muffled
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I think everyone in this thread misunderstood your question. From your question I take it you are the one using the Nexus 6p and you are the one who hears everyone else muffled. Which would not have anything to do with your mic but everything to do with the top speaker.
I don't know about you but I personally think this phone is the best sounding phone for calls I've ever owned when it comes to hearing people on the other end. Whether they can hear me OK or not, I don't know. I haven't heard complaints.
cb474 said:
I didn't say it wasn't an issue. I was just clarifying what and where the different microphones are, since some people have complete misunderstandings about this.
Given that one of the two noise cancellation microphones is on the back of the phone, just below the camera visor, and given that covering a noise cancellation microphone will always disrupt call quality, obviously holding the phone between your ear and shoulder (which blocks this microphone) is going to be a problem. Complaining about it isn't going to change it, because the only solution would be for Huawei to redesign the phone. I wouldn't hold your breath for that to happen. If holding the phone that way is a crucial functionality for you, then obviously the 6P is not the right phone for you (though frankly, really? this is important to people?).
On the other hand, it is reasonable to expect the phone to work properly when placed on a table in speakerphone mode. So if that is a problem with the 6P (no everyone is reporting this), then that is a true design flaw. But still, I wouldn't hold my breath for a fix, because there may be no software solution for this (other than disabling the noise cancellation, as some have done--but then of course, you have no noise cancellation, which isn't great either).
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That was an answer straight out of Steve Jobs' mouth . Jokes aside. If there are faults, one shouldn't dismiss them simply out of the view that it may need a HW revision, when the solution may be simpler. One certainly mustn't assume that a phone with one stated defect is simply not for me, since really that is for me to decide and at no point have I given the impression that this is a deal breaker for me.
TLDR; it IS an issue for some. Is there any solution? How widespread is the problem? Nothing too complicated guys. This IS the 'Help' section of the forum.
subhani said:
That was an answer straight out of Steve Jobs' mouth . Jokes aside. If there are faults, one shouldn't dismiss them simply out of the view that it may need a HW revision, when the solution may be simpler. One certainly mustn't assume that a phone with one stated defect is simply not for me, since really that is for me to decide and at no point have I given the impression that this is a deal breaker for me.
TLDR; it IS an issue for some. Is there any solution? How widespread is the problem? Nothing too complicated guys. This IS the 'Help' section of the forum.
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Yes, I thought of making a steve Jobs joke when I wrote that. But if ever there was a case of don't hold it that way, this is it. With the iPhone 4, the problem was you couldn't hold the phone in the most normal way, during calls, that almost anyone would do. Whereas shouldering the phone to your head, especially with cell phones that are so thin and not conducive to this, is a pretty limited use case.
Sure, it could be a deal breaker for some people, but I don't really see this as a design flaw. That noise cancelling mic needs to be on the back of the phone and as far away from the mouth as possible, for noise cancellation to work. The position it is in makes a lot of sense. There aren't a lot of other good places for it, where it wouldn't be more likely to be covered by a finger (like on the side of the phone). If the trade off for functional noise cancellation is you can't shoulder the phone, that's a pretty sensible trade off, I think. You can't please everybody and catering to a very small use case scenario doesn't make sense.
On the other hand, if the phone doesn't work properly in speakerphone mode when sitting non a table, an incrediby common and normal use case scenario, then that to me seems more like a legitimate design flaw.
That aside, part of my point is also, whatever people think of the design and whether it works for them. If they are hoping that mic on the back is going to be repositioned in a revision of the phone, so people can shoulder it, they are deluding themselves. This is not an issue that's going to be addressed. But other noise cancellation issues, that might have to do with the algorithm might get addressed, although it would require more than an update to Android, since the noise cancellation is built into Qualcomm's chipset. I don't even know if it can be updated. So again, whatever one thinks, you probably should take it as a point for deciding whether you want the phone, because I think it's pretty unlikey there will be a "fix" for these "issues."
The most likely thing that might get fixed is just if there are quality control issues, having to do with the position of the microphone inside the phone and the gaskets between them and the holes in the body of the phone. Tiny misalignments can be surprisingly detrimental to the performance of both mics and speakers. That's something Huawei could correct, without having to physically redesign the phone.
So it's prefectly okay to hate the 6P for having these issues and not want the phone. But I think people should set there expectations pretty low if they think they will be fixed. It's much more complicated than as simple update to Android.
TLDR: Don't hold it that way. And now may be the time to lose all hope. (But by the way, some people report the call quality on the 6P is great and it would be nice to hear more from those people.)

[Opinion] Why so many complaints?

Maybe it's just me, but I feel like the G5 is catching a lot crap for almost no reason at all... I've had mine for 1 week now, and no major issues to speak of. It functions as it should, build quality is nearly perfect, and it just works... As the title states, this is all my opinion, so let me break some things down...
Screen bleed: This is bound to happen with most all LCD devices. Even your LCD television will have this issue if the room and screen are dark enough. Some of you that have posted pictures do in fact have a relevant reason for return as it is pretty bad. But also, some of you are just being entirely too picky.
AUX audio noise: This device is native 24bit lossless at 192kHz... MOST of the "cheap" aux cables you buy at the store just don't have the quality wiring inside that you need for this device, and will give you the audio hiss. You're gonna want something that is Audiophile grade (this just simply means high quality), with a thicker wire, better connectors, etc. The basic run of the mill cables just aren't gonna cut it with this device. I ended up going with THIS cable, and my hiss went away. (Your results may vary)
The chin gap: This is directly related to how the battery clips in. The connectors inside the phone are spring loaded and very slightly push back against the battery. On top of that, they are there are two parts that are simply being "snapped" together, so there is bound to be a gap. Again, I too have this "issue" on my phone, but it is so minor that it doesn't really matter. (It's also completely hidden by my case now too) I wouldn't say this is a lack of QC, but rather just certain individuals wanting perfection from a non-perfect world. It's just not gonna happen. An idea for LG, may be to put 2 very small rare earth magnets on either end of the chin module to help combat the spring push from inside the phone?
The clicky power button: Really people? It's a click style power button to begin with. While I will agree the button cap (the part we actually see) could be a bit better than what it is, why is this even a quality complaint? Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone.
TL;DR: Complaints are fine if they are legitimate. But most of these are not. It's nothing more than a case of people being far too finicky over the build of a launch device. One can ALWAYS expect to run into SOMETHING they don't like about a first launch device, but should not haze the device to the point of making it potentially fail. If you want things fixed, yes report them, but also look into solutions. Don't haze the product to the point that it scares others away from an otherwise beautifully designed and wonderful product.
Your opinions are always welcome, so let's keep this thread mature if you post. And thank you for reading mine.
tribalartgod said:
Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone..
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I have to nitpick here (sorry!). If you lightly hold the button still as you shake the device, there is no noticeable sound. Yet there is certainly a sound from the shaken button and although I am not too familiar with the OIS sensor (I think it has something to do with correcting shaky hands like mine ruining photos?), I am quite sure it is not located in the power button.
However, I cannot yet say I have any complaints about the phone. The button does not actually bother me at all, nor do any of the other complaints I have read here or otherwise. I really think the G5 is an exceptional, well crafted device and I love it! :good:
Had mine for a few days now and I have none of these so called issues. I'm getting really bored of all the comments in the g5 forum, no other forum on this site has to deal with all these comparisons. I don't understand why people that don't even have the phone come here on a daily basis, you prefer the s7 then go, if your holding out for etc m10 then leave. I personally love mine. The only issue I have with this phone at the moment is this forum, you come here for help and all you get it BS.
I'm not sure what the deal is either. The media seems to be running with the "this phone is a mess" story for whatever reason. Could the phone use some more refinement? Can they fix some manufacturing and QC issues? Sure, but it seems they're throwing out a really great combination of hardware and features for no good reason that I can determine. Perhaps the preview models were noticeably worse than production? It's also seems to be random things... Nexus 6P has large sensor bar on back, gloss over it. LG G5 has large sensor bar on back, "goodness the design is terrible". It's just weird. I'm also of the opinion that the rough chamfer is intentional for grip, not a QC issue. Would be interesting to hear LG"s take on that just like their explanation of the microdized finish which allowed them to get rid of the antenna bars. People keep using terms like half baked or not thought out but when you hear from the design team it sounds like that isn't close to being the truth. I can get why some folks might not agree with their choices but I'm not sure about the overall panning that seems to be going on. They're using their own patented aluminum for the phone for goodness' sake, who else is developing their own proprietary materials? I dunno, I guess I'm just in the minority on this one for whatever reason.
mrenzo said:
Had mine for a few days now and I have none of these so called issues. I'm getting really bored of all the comments in the g5 forum, no other forum on this site has to deal with all these comparisons. I don't understand why people that don't even have the phone come here on a daily basis, you prefer the s7 then go, if your holding out for etc m10 then leave. I personally love mine. The only issue I have with this phone at the moment is this forum, you come here for help and all you get it BS.
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Right? You'd think you were on xda-fashionistas with all the whining about how the phone looks/feels compared to x, y, or z. I thought this forum was supposed to be about development and had a technical lean, but it seems like more than half the people here are either trying to start arguments about why they prefer the S7 or complaining about how their 9th trade-in phone has a sub-millimeter gap with the removable module.
Note: This is not an invitation for someone to come in and defend themselves about why they're upset about the primer/paint or the unnoticeable screen bleed. I bought a hand-held computer, not a purse. I came to this forum to talk about the phone functionality, not listen to people tell me that the phone I bought is inferior because of something that has nothing to do with how the phone functions.
bhyurf said:
Note: This is not an invitation for someone to come in and defend themselves about why they're upset about the primer/paint or the unnoticeable screen bleed. I bought a hand-held computer, not a purse. I came to this forum to talk about the phone functionality, not listen to people tell me that the phone I bought is inferior because of something that has nothing to do with how the phone functions.
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Couldn't agree more.
toefurkey said:
I have to nitpick here (sorry!). If you lightly hold the button still as you shake the device, there is no noticeable sound. Yet there is certainly a sound from the shaken button and although I am not too familiar with the OIS sensor (I think it has something to do with correcting shaky hands like mine ruining photos?), I am quite sure it is not located in the power button.
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Sorry to double post... But yes, you are correct. Just tested this on mine. I still have to say tho... It's not as big a deal as many are making it out to be.
I just got my pink G5 yesterday, was at the shop and been through 3 units, first one had the silver line missing underneath the release hatch or scratched off, unit 2 soft white color burn on the screen when all color showing using a test app, on the unit 3, found a small dint just right at the edge between the main unit and battery adapter, but kept it, and didn't care about it as it isn't really noticable unless you really look close, it also has the light bleed when I checked this in a dark room, I have 14 days to return it, if i decide to, but yeh they all have minor problem, this isn't just LG, and i'm very picky but decide to keep the 3rd unit, it's solid built, works well and I really like it.
If people are have problems with their unit and can't accept it, exchange it or get a different phone, no one is forcing you to keep it.
I haven't had the gap issue and just went into the bathroom, no light bleed. Maybe there is a QC problem and I got a solid one? I'm not complaining. I know I'll have the monthly security update in six months while S7 people are still on June.
I'm surprised that the complain threads are allowed to go on. It not only hurts the site,it hurts the company that made the phones. I think some of the writers that review these phones are abusing their power and becoming a bit reckless.
EDIT
Ive also noticed that a lot of complaints are coming from people with 20 post or less
same here, this phone is dope. had the g2 then the g4 now this and havent really been disappointed with any of them. got used to ux 5 pretty quick. not in any rush to root stock feels so smooth once set up. ability to disable the bloat apps is cool. wide angle camera is super cool and the fingerprint scanner is actually really fast idk why people keep mentioning it being slow in reviews.
The clicky power button is annoying, but i'm trying not to use it. The chin gap worries me when it comes to water. Mainly though, people are just too picky.
Jonathan-H said:
The clicky power button is annoying, but i'm trying not to use it. The chin gap worries me when it comes to water. Mainly though, people are just too picky.
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A bit of rain or a splash here and there probably won't be a concern, even with the design of this phone. There's a video out of someone putting it in a sink full of water for 2 minutes and it survives just fine. I would not advise taking it in the shower or pool tho.
I for one love my G5. Started with the G2, fell in love with the rear buttons, migrated briefly to the Nexus 5X (couldn't live without Knock features and rear buttons), and now to the G5.
The G5 is really an evolution of the Nexus 5X, they are almost identical in physical size, except the fingerprint scanner is a smaller diameter, which is the cause of the semi-flakiness. It's too easy to just mash your finger across the sensor and miss the portion that got 'enrolled'. This can be addressed by enrolling your finger multiple times to get a larger portion of your finger tip, I've also found that my phone case helps guide just the tip of your finger to the scanner which greatly increases reliability!
It seems the G5 has been held to a different review standard than other devices due to its modularity. Instead of reviewing the G5 on its own merits plus cool potential for modules, it has been mostly reviewed on the merits of its lack luster existing modules and the weak stock launcher missing an app drawer. If I reviewed a new laptop I wouldn't judge it based on the available accessories, that would be ridiculous! The device reviews should stand on their own, anything else is just a cherry on top.
I don't see anyone mentioning the great call quality, the fantastic signal strength, and hardly any mention of the IR blaster! That thing is so useful - you can change TV channels at the gym, in hospitals, or on your couch if you can't reach the remote. Plus we have USB-C, I can't tell you how great a reversible connector is - no more fumbling at night trying to plug in, got used to this on the NX5 and won't go back.
Here are the main gripes summarized so we can see how ridiculously picky these are -
Light bleed (I would never have even known if I hadn't downloaded a specific app to test this!)
Finger print scanner flaky (see above, this is a non-issue)
Build quality issues (no doubt these do exist in some form or another on every device! my phone is fine)
Missing app drawer (use a 3rd party launcher or Home 4.0 from smart world)
Aesthetic (do you use a case?)
By the way, if you boost the DPI of your screen through ADB the usage experience gets much better! Mine is set to 540.
I think people have been too hard on this phone too, honestly. I just got it today and am pleased I have no chin gap, screen bleed, ECT.
Coming from the "Lagaxy S6" that I got on release because they promised me that the battery and performance would be the best thing since Jesus walked the earth was an absolute lie. I have never owned a phone with more horrible screen on and stand by time in my entire life. It was smooth for the first couple weeks and the usual lag came back (their apologists will never admit it and claim its been fixed) as well as the horrible RAM management fiasco.
Oh my god, what a joy to have a speedy keyboard, a fast messaging app, a phone that actually doesn't chew endless percentage points off my battery with the screen off, and apps still being in memory after a few minutes, I am in heaven. Oh and the spare battery module is nice, as well as the IR blaster someone else mentioned above. I was going to get the HTC 10 but after AndroidCentrals guys kept saying the battery really wasn't special I knew what j needed to do.
Thank you LG, you saved me from a year of absolute hell.
I too think the complaints are a bit too much. G2 , G3, and now G5 user. Haven't found even one negative so far with the G5. Love it!
Sent from my LGLS992 using Tapatalk
cigman said:
I too think the complaints are a bit too much. G2 , G3, and now G5 user. Haven't found even one negative so far with the G5. Love it!
Sent from my LGLS992 using Tapatalk
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Yep, I have not had any of the app crashes, LED bleeding, major chin issues ect that others have mentioned. This has honestly been my best battery life phone since the Galaxy S2 FIVE YEARS AGO. That is insane and quite telling to me, I am glad LG got this right. This is the first LG phone I have ever owned and it makes me wish I had tried their other offerings in the past, I may have been much happier. Once I get my other battery I will slap it in after work at 100% and likely will never have to worry about running out of battery again. I hope LG keeps up this trend because there are definitely a lot of us here who appreciate them being one of the last major flagship carriers to offer this feature.
Speaking of removal battery, I remember how people were literally foaming at the mouth at the loss of such features in other flagships, yet LG listened to smartphone enthusiasts and gave them more options than most other manufacturers. They definitely deserve way more credit for giving the consumer options.
I have never cared for a device's design and I'm not going to start now.
I do think the paint thingy is a good idea in order to hide the antenna lines but it seems to come off very easily, so a case would be mandatory.
Secondly, there are some QC issues across the board when it comes to the paint thingy, light bleeding out the screen, and a variable gap size where the module clips.
When you take into consideration that these days design is (almost) everything, hence the build quality, there's the rant about the G5. In all fairness, if similar issues would have arisen, Samsung or Apple would have also taken a beating.
That being said, even if I would receive a perfectly well built G5, I would still be semi disappointed :
- no camera improvement in low light situations (lights bleeding), although it is still one of the top performers
- no manual controls over filming while is was possible on the V10, why? It is clearly entirely possible since it seems to be a software development choice. I don't get it, LG says the G5 takes after the V10 but it lacks a native high quality DAC (the module is somewhat expensive and not available everywhere) and video manual controls
- this is a killer, only 32 gigs (same base storage since the G2 of old) of internal storage with no possibility to move apps the the SD card nor to convert the SD card into adoptable storage (though I would do it with ADB)
Even if it was possible natively to convert the SD card into adoptable storage, some apps like Spotify would then download everything directly to the small internal storage. I don't know why storage hasn't become a massive issue yet when you consider that OS (and skins like the LG UI), apps and photos aren't getting smaller anytime soon !
On the other hand, I love the secondary wide lens, but I fear it would be too much work to enjoy the G5 as it is. I am already juggling with different storage spaces with my G4 (internal, 128 gigs SD card, cloud and external (backups on my PC)). I need a lot of stuff offline since I'm travelling abroad quite a bit, so streaming content (Google photos, Spotify) is not always an available option.
Sent from my LG-H815 using Tapatalk
BR7fan said:
I'm surprised that the complain threads are allowed to go on. It not only hurts the site,it hurts the company that made the phones. I think some of the writers that review these phones are abusing their power and becoming a bit reckless.
EDIT
Ive also noticed that a lot of complaints are coming from people with 20 post or less
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Click to collapse
Im even more surprised that this trend of starting threads to actively discredit people with legitimate issues is being allowed at all. When people have issues with a device IT SHOULD HURT THE COMPANY. Treating a massive multi billion dollar world wide corporation like its some sort of tiny start up charity is ridiculous.
You dont want the forum having complaints because it hurts the community somehow? From where im sitting what hurts the community is misleading ignorant crap like what the OP is trying to pull. Trying to convince people nothing is wrong in spite of the overwhelming evidence to the contrary is harmful to a community, only further hurts the reputation of the phone further. What do you think will happen when someone reads a thread like this and goes to buy the phone and finds out all the things he read where true? There goes the credibility of the community just because of some goofy ass notion that a device needs defended from itself.
Screen bleed: This is bound to happen with most all LCD devices. Even your LCD television will have this issue if the room and screen are dark enough. Some of you that have posted pictures do in fact have a relevant reason for return as it is pretty bad. But also, some of you are just being entirely too picky.
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OK find us another flagship phone with LCD screens that had even remotely close to this much backlight bleeding. Ill wait.
Didnt have that issue with my HTC one m8 or my Sony z3v. Dont have that issue with my gaming monitors either. QUALITY LCD panels DO NOT have noticeable backlight bleed. Its a staple of cheap poorly made budget panels.
AUX audio noise: This device is native 24bit lossless at 192kHz... MOST of the "cheap" aux cables you buy at the store just don't have the quality wiring inside that you need for this device, and will give you the audio hiss. You're gonna want something that is Audiophile grade (this just simply means high quality), with a thicker wire, better connectors, etc. The basic run of the mill cables just aren't gonna cut it with this device. I ended up going with THIS cable, and my hiss went away. (Your results may vary)
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Not even remotely close to true at all. The fact that you think the onboard snapdragon DAC is audiophile grade is cute but wildly incorrect. The fact that you think cables can cause this issue is even more incorrect. You dont need any sort of special size for headphone cables to be high quality thats just plain ignorance. We are talking tiny amounts of power not some 1200 watt amp powering 2 OHM subs. Go look at audiophile grade IEMs they dont run large cables at all. Your defense is flat out wrong, what causes that hiss is a number of things but nearly all would be internal. Poor internal shielding, defects in the amp etc. Cables are not going to cause this unless they are cut, or flat out defective.
Also, as a side note lossless would be your music files not the DAC, no special cables are required for higher quality audio and 9 times out of 10 that "thicker high grade" cable is just plastic and crap with the exact same amount of copper as the tiny ****.
Chin gap never bothered me so ill leave that.
The clicky power button: Really people? It's a click style power button to begin with. While I will agree the button cap (the part we actually see) could be a bit better than what it is, why is this even a quality complaint? Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone.
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There is an issue at play here where the outer part of the button with the fingerprint sensor is coming unglued from the rest of it. Then its a matter of time before it moves the wrong way and you lose the fingerprint scanner altogether Thats the main reason you see people complaining and returning them because of the power button. The guy at my verizon store said thats the main reason he sees them coming back.
This notion that because you like the phone that you should stick your head in the sand and ignore the issues it has while trying to discredit anyone with actual issues is stupid. So is this mentality that people shouldnt be allowed to discuss said issues here. Just because you like the phone dont mean you get to sweep away all the negative attention its getting and pretend its all unicorns and rainbows in G5 land.
notinterested said:
Im even more surprised that this trend of starting threads to actively discredit people with legitimate issues is being allowed at all. When people have issues with a device IT SHOULD HURT THE COMPANY. Treating a massive multi billion dollar world wide corporation like its some sort of tiny start up charity is ridiculous.
You dont want the forum having complaints because it hurts the community somehow? From where im sitting what hurts the community is misleading ignorant crap like what the OP is trying to pull. Trying to convince people nothing is wrong in spite of the overwhelming evidence to the contrary is harmful to a community, only further hurts the reputation of the phone further. What do you think will happen when someone reads a thread like this and goes to buy the phone and finds out all the things he read where true? There goes the credibility of the community just because of some goofy ass notion that a device needs defended from itself.
OK find us another flagship phone with LCD screens that had even remotely close to this much backlight bleeding. Ill wait.
Didnt have that issue with my HTC one m8 or my Sony z3v. Dont have that issue with my gaming monitors either. QUALITY LCD panels DO NOT have noticeable backlight bleed. Its a staple of cheap poorly made budget panels.
Not even remotely close to true at all. The fact that you think the onboard snapdragon DAC is audiophile grade is cute but wildly incorrect. The fact that you think cables can cause this issue is even more incorrect. You dont need any sort of special size for headphone cables to be high quality thats just plain ignorance. We are talking tiny amounts of power not some 1200 watt amp powering 2 OHM subs. Go look at audiophile grade IEMs they dont run large cables at all. Your defense is flat out wrong, what causes that hiss is a number of things but nearly all would be internal. Poor internal shielding, defects in the amp etc. Cables are not going to cause this unless they are cut, or flat out defective.
Also, as a side note lossless would be your music files not the DAC, no special cables are required for higher quality audio and 9 times out of 10 that "thicker high grade" cable is just plastic and crap with the exact same amount of copper as the tiny ****.
Chin gap never bothered me so ill leave that.
There is an issue at play here where the outer part of the button with the fingerprint sensor is coming unglued from the rest of it. Then its a matter of time before it moves the wrong way and you lose the fingerprint scanner altogether Thats the main reason you see people complaining and returning them because of the power button. The guy at my verizon store said thats the main reason he sees them coming back.
This notion that because you like the phone that you should stick your head in the sand and ignore the issues it has while trying to discredit anyone with actual issues is stupid. So is this mentality that people shouldnt be allowed to discuss said issues here. Just because you like the phone dont mean you get to sweep away all the negative attention its getting and pretend its all unicorns and rainbows in G5 land.
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Well said, I had 3 replacements before i anally gave up and sent the phone back. This doesn't mean i didn't like the phone, i did, i really did but I am not going to pretend those issues dont exist and or will not arise in the future.
I want a device that is future proof not only in terms of performance but build quality. A blazing fast CPU is of no use if you dont have a working button to turn the phone on or off.

Ear pain (phones causing tinnitus)

I switched to Oneplus 5T a day ago, and right off the bat I experienced ear ache, after making a phone call for about 10 minutes. This was never the case with other phones such as Nexus 5.
There have been studies that have concluded that cell phone usage can indeed lead to tinnitus in ears, such as https://www.ncbi.nlm.nih.gov/m/pubmed/26602000/
About 1.5 years ago, I actually developed it using a cheaper phone in my right ear. Ever since I do not take calls from that ear.
Anyhow, using oneplus 5t to call on my other ear is causing similar pain and discomfort.
To conclude, some phones including 5T, do cause pain and discomfort in the ears. I wonder if there is a way to prevent that, other than replacing this phone.
I can't stand using the earpiece, not for the same reasons as yours but I always use speakerphone or headphones.
Sent from my ONEPLUS A6000 using Tapatalk
Welcome to hypochondrus country
terry_mccann said:
Welcome to hypochondrus country
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I can't already hear well from the right ear anymore. I want to prevent the damage to the other ear. It's not hypochondria.
Tinnitus, fluctuating hearing loss, ear fullness, without vertigo? You may qualify for a cochlear endolymphatic hydrops. This is a lifelong inner ear disorder often associated with the Meniere Disease. I would not entirely discard the technology from damaging your ear but I would suggest investigating other factors such as viral infections, ionic imbalance, genetic abnormalities, dietary factors, allergies, autoimmune reactions, high stress and sleep deprivation. I used to blame a wired noise-cancelling headphone when I had my first crisis. I am not sure anymore. It certainly did not help. I am not totally convinced by the significant role of electromagnetic radiofrequency radiation you mentionned earlier. However I understand your distress and need for explanations. Did you get an appointment with an otologist?

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