So, i dropped the phone, kinda accidentally tossed it. Good thing i have a case on. Problem is, music plays on the speaker even when i connect the ear buds. Is it broken? Is it covered by warranty?
ouroboros12 said:
So, i dropped the phone, kinda accidentally tossed it. Good thing i have a case on. Problem is, music plays on the speaker even when i connect the ear buds. Is it broken? Is it covered by warranty?
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Check Service centre. It may be covered under warranty but only if they don't come to know about drop
Turns out the earbuds were broken. I bought a new one
Related
Greetings all
I've got a problem with my headphone and want to be 100% sure its an hardware fault before having to send it off to O2 repair centre (across the other side of the country)
I'm only getting sound out of one ear piece, I've checked the headphones on another phone and the problem isn't at that end. So I'm wondering if somehow unknowningly I've altered a setting (if even possible) which has chanced the sound output to something like a mono or handfree signal where theres only one plug in your ear?
Is this even possible :shock: any hints would be great!
marto
I guess it's more a hardware problem. It could just be dust/dirt in one of the contacts or worst would be that one contact has been pushed in too much. This can happen when inserting the jack not in a very straight fashion.
If your unit is no longer under warantee and you are brave enough to open it up for cleaning, then do it. I usually use a toothpick soaked in a bit of rubbing alcohol for cleaning, and a needle to push back the contacts.
mda compact ringing prob
do i use this advice for my mda. i put in headphones and no i cant hear it ring. it was making a low low sound but now nothing. i can haear thu the phones
Left channel earphone also not working on mine!
I too have the fault where the left channel cuts out (tho with a bit of jiggling mine kinda works again).
Damn it!!
Anyone have a safe method to cracking the case to see if the jack is stuffed??
(out of warranty of course)
Re: Left channel earphone also not working on mine!
naphman said:
I too have the fault where the left channel cuts out (tho with a bit of jiggling mine kinda works again).
Damn it!!
Anyone have a safe method to cracking the case to see if the jack is stuffed??
(out of warranty of course)
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Well I don't know about "cracking the cover" but I did unfortunately send it off for a warranty repair to MPS in Qld :x I lost my high quality screen protector and after about 3 weeks of emails and phone calls the unit finally got back to me....still with sounds coming from one ear
The headphones work perfectly in my motorola v635 so I know they're ok, just tossing up whether to go through the hassle of be without my pda again for another month :?
marto
X2 is the answer
Have you tried Blue Trek X2?
Is the 2.5mm jack funky for anyone else? When I have headphones or ext. speakers plugged in, slight movements will cause the connection to be lost -- I have to rotate the plug around to restore, and then hold the phone still. (Any fix other than new handset?) Thanks.
You are using the wrong size. 2.5 is too small. You should get a 3.5 and it should fit fine.
Sorry, I must be confused about the size (it's a 3.5mm jack?). I am indeed using the right sized plugs for the jack -- standard headphone/speaker plugs.
pavvy said:
Is the 2.5mm jack funky for anyone else? When I have headphones or ext. speakers plugged in, slight movements will cause the connection to be lost -- I have to rotate the plug around to restore, and then hold the phone still. (Any fix other than new handset?) Thanks.
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Sounds like a bad jack. Loose joints, etc can cause that. Try another headphone or speaker plug. If the same happens, you have a bad jack.
androidmonkey said:
Sounds like a bad jack. Loose joints, etc can cause that. Try another headphone or speaker plug. If the same happens, you have a bad jack.
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Yes, thanks -- it happens with headphones and speakers that have been fine with other devices (even happens w/the Samsung-provided set of headphones).
Bummer, but I may just have to live with it; I'd hate to trade this phone in for a refurb (for something so relatively minor)...
I had an issue where after about 30 minutes of playing music the phone would randomly think that signals were being send by whatever was plugged into the jack to pause/skip, etc. This would happen whether I was using the stock ear pieces or other headphones or had it plugged into my car's stereo.
I ended up exchanging the device to resolve the problem.
Mine has the same problem, so apparently it's not incredibly uncommon. Luckily I literally never use headphones with my phone, or anything that requires the 3.5 jack honestly so it's a non-issue.
RadAway said:
I had an issue where after about 30 minutes of playing music the phone would randomly think that signals were being send by whatever was plugged into the jack to pause/skip, etc.
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Interesting, that happens on mine as well (I actually thought the random pausing may be a "feature" -- like for when the headphones become accidentally unplugged!).
Make sure your hedphones/speakers plug fits snuggly into the jack. I had an "issue" when I thought I had a bad jack, but I just wasn't plugging the headphones all the way in, looked like a jackass when I claimed a warranty replacement, and took the TMO skin off the phone for the last time before shipping my "defective" phone, just to try it one more time, saw that the plug didn't go all the way in, pushed it a bit harder and it clicked into place LOL
lqaddict said:
Make sure your hedphones/speakers plug fits snuggly into the jack. I had an "issue" when I thought I had a bad jack, but I just wasn't plugging the headphones all the way in, looked like a jackass when I claimed a warranty replacement, and took the TMO skin off the phone for the last time before shipping my "defective" phone, just to try it one more time, saw that the plug didn't go all the way in, pushed it a bit harder and it clicked into place LOL
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I'll admit to thinking the same lol
Thanks, that is good advice (same thing happened to me once with an ipod nano -- case prevented a plug from going in all the way!) -- but in this instance, my case doesn't cover the top edge of the phone, so the jack is free & clear...
I have been searching for this problem, but can't find anything about it.
Theres a problem with my Galaxy Note headphones. Every time i plug them in the Note, the audio is really bad, kinda like it only sends half of the music out, and I can normally only hear the music, and then the voice in the song is really really low.
But when I press the button on the headphones it works completely like it should, but I have to keep pressing the button. So if i stop pressing it, the audio gets really bad again.
Does it have anything to do, that I jailbreaked the phone with the Abyssnote kernel?
Did they worked properly before you flashed the kernel?
Maybe the headphones are just broken?
That's what I can't remember
Is there a way to reinstall the stock kernel?
Sorry for being a newbie..
Have you tried other headphones to see if its the Note or the headphones?
Your headphones are broken.
Sent from my GT-N7000 using Tapatalk
This has happened to me several times now. Pushing the jack harder and/or rotating it helps in my case.
Probably broken plug. Unfortunately many samsung's heaphones arrive broken...
Sounds like the pin alignment is in the wrong. What brand headphones and what were the made for? Try other headphones. I have a set of Nokia headphones that don't work on an iPhone or the note but work great on my Booklet netbook. Just saying, headphones with mics are not universal.
I own 20 nokia headphones. All had this issue.
normally i only get this issue when i havent pushed the plug all the way into the socket.
Same Issue w/AT&T Version
I purchased two G Note's back in March, and I am just now finding out four days ago that both devices will not allow the Headphone jack to completely be inserted into the port at the top of the phone. When inserted, although not properly seated all the way inside the device, you can hear sound in one side, and if you apply pressure downward you can hear both sides. I told AT&T I don't care that you have not heard of this problem, and what are you going to do about it. After taking my devices to two AT&T Retail Stores and a Best Buy, which is an Authorized Retailer, they all told me I may have defective devices. After being on the phone with AT&T CS Rep, 73 minutes the Rep comes back and says her Supervisor said it's not a warranty issues and not to replace me devices. I said let me talk to the buffon. Guess what, he/she never came to the phone to talk with me, so the CS Rep said she was going to put the Warranty Replacements through anyway. I have tried Samsung, Sony, and Philips Headphones, all of which are 3.5mm and a male-to-male audio jack to listen to my music in my car and this is when I discovered the problem. When at AT&T and Best Buy my Headphones fit into their display models without any problems, and so with their own Headphones. But when AT&T and Best Buy tried THEIR Headphones they would not fit into my phones. So at the moment, I am waiting on my replacement devices and hopefully those will be ok.
So I don't believe it has anything to do with your jailbroken phone or a kernel issue.
Do the headphones work?
I suggest you try to use the headphones with someother device. MP3player, desktop, TV.
See if they work OK with those.
I also suggest you try a different set of headphones with the Note and see if those work.
AW: Problem with the Note and it's headphones
Delete
I'm going to go way outside the normal thought process. Do you ever carry your phone in your jeans pocket? I've actually experienced a couple times where the lint in my pockets got into the headphone jack hole and it would do what has been described in previous posts about the jack not seating properly. Forcing the jack in, only compacted things further. I ended up spending a while with a needle and bent paperclip to get the stuff out. Get a good light and look inside. Maybe even compare what you see to another devise with a headphone jack. Good luck.
Sent from my GT-N7000 using xda app-developers app
unglued94ta said:
I'm going to go way outside the normal thought process. Do you ever carry your phone in your jeans pocket? I've actually experienced a couple times where the lint in my pockets got into the headphone jack hole and it would do what has been described in previous posts about the jack not seating properly. Forcing the jack in, only compacted things further. I ended up spending a while with a needle and bent paperclip to get the stuff out. Get a good light and look inside. Maybe even compare what you see to another devise with a headphone jack. Good luck.
Sent from my GT-N7000 using xda app-developers app
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This is true. I got one of those cheep screen pens with a rubber tip as it has a plastic thing to hold it in the Jack hole by athread. I use the plastic bit to plug the hole to stop lint & moisture
From box 13......
Never happened to me and i am still loving the out of the box headphones. Maybe urs broken..
Sent from my GT-N7000 using xda app-developers app
had the same problem here:
It started with the same symptoms as you described, then (as a guy mentioned) I could make it working by turning the jack a little around when plugged in.
then Iost the left channel, then it stopped working.
went to the service: they replaced the whole input part (the internal audio in/out hardware) which sits right behind the 3,5 mm "headphone out".
Then it worked. However, I was curious to find out what had caused the malfunction. So I gave it to a Chinese friend (he has a repair shop for phones).
He found out that by plugging in "non compatible" head sets (probably my old Nokia one), which do have different sections at that pin for the remote control, I caused a short circuit to the audio hardware. We could simulate this on his computer, where he has a simulation software to control the current flow caused by head sets. So, If it is not your ROM (you said you are not on Stock) , you will have to replace your audio in/out at your service center.
hope this helps
greetings from Sichuan China
A fine day suddenly i wasnt able to hear people talking on phone but they can hear me clearly plus I can't play music but the notification tones and ringtones( when someone calls) are working fine. Google assisstant isnt able to catch my voice so i guess there's some problem with the microphone as well.
Help!!
amans2274 said:
A fine day suddenly i wasnt able to hear people talking on phone but they can hear me clearly plus I can't play music but the notification tones and ringtones( when someone calls) are working fine. Google assisstant isnt able to catch my voice so i guess there's some problem with the microphone as well.
Help!!
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This is a headphone jack related motherboard IC problem. I'm too facing it. You can check this by enabling the headphone jack icon in system UI tuner. What happens is, the phone feels that the headphones are plugged in to the phone while actually they are not. So it keeps playing media via the headphones(assuming headphones are plugged in.) You can also verify this during a call, your screen won't go black while you are in call and you wont be hearing the other person unless and until you enable the speaker.
AsquareX said:
This is a headphone jack related motherboard IC problem. I'm too facing it. You can check this by enabling the headphone jack icon in system UI tuner. What happens is, the phone feels that the headphones are plugged in to the phone while actually they are not. So it keeps playing media via the headphones(assuming headphones are plugged in.) You can also verify this during a call, your screen won't go black while you are in call and you wont be hearing the other person unless and until you enable the speaker.
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So any wayout?
amans2274 said:
So any wayout?
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As of now, changing the motherboard is the only solution that I see.
I sent it to a local repairing shop and these are all that he had tried:
1. Day 1: He removed the headphone jack completely assuming that the jack has been gone bad. Used the phone without headphone jack for abt 2-3 days but still the problem kept on arising.
2. Day 4: He reinstalled the same headphone jack but disabled the connection between the jack and the ICs on the motherboard. That didn't solved the problem either.
3. Day 7: I asked him to enable the connection again and since then using the phone as it is. Sometimes it gets solved on its own and sometimes the problem keeps arising.
But get confirmed if its the same problem as mine that you are facing. If you are in warranty, you don't need to worry, service center will fix it for free.
AsquareX said:
As of now, changing the motherboard is the only solution that I see.
I sent it to a local repairing shop and these are all that he had tried:
1. Day 1: He removed the headphone jack completely assuming that the jack has been gone bad. Used the phone without headphone jack for abt 2-3 days but still the problem kept on arising.
2. Day 4: He reinstalled the same headphone jack but disabled the connection between the jack and the ICs on the motherboard. That didn't solved the problem either.
3. Day 7: I asked him to enable the connection again and since then using the phone as it is. Sometimes it gets solved on its own and sometimes the problem keeps arising.
But get confirmed if its the same problem as mine that you are facing. If you are in warranty, you don't need to worry, service center will fix it for free.
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Its not in warranty.
Any idea about the cost? or should I go for a new phone?
amans2274 said:
Its not in warranty.
Any idea about the cost? or should I go for a new phone?
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I'm from Mumbai, India and the service center quoted me a charge of Rs. 15000, that's about 230$. So there's no point for me to spend that much on an old phone. I would have choosed to buy a new phone but at present I can't. Better you visit a authorized service center and let them inspect what's wrong with the device and check how much they charge.
when i plug my earbuds to the jack, only the left side outputs sound, even though it was fine just a couple minutes before, I tested it with multiple headsets and can confirm that it's not the headset's fault, i don't think there's water in it since it was in my pocket the whole time and it was not dropped either. I'm pretty sure it's the jack but I don't know how it could've broke. I'm a heavy listener and have some kind of headset plugged in for pretty much the whole day, but i don't think that wear could be the issue (I have a really early model if that helps) i would like to know your thoughts in this.
I had a similar problem, only difference i couldn't hear the vocals of a song but sound was coming from both the ears. It happened all of a sudden. But then i recalled later that, earlier while i had my headphones plugged in i was walking and the wire got stuck on the railing of a stair case and the earphones got removed from the jack very abruptly and thats what had caused damage to the jack.
I got it fixed from an asus service centre. It was the forst time fixing my phone so they did it for free.
You should try and recall if something like that happened to you while your headphones were plugged in that could have danaged your phone.
proboi said:
when i plug my earbuds to the jack, only the left side outputs sound, even though it was fine just a couple minutes before, I tested it with multiple headsets and can confirm that it's not the headset's fault, i don't think there's water in it since it was in my pocket the whole time and it was not dropped either. I'm pretty sure it's the jack but I don't know how it could've broke. I'm a heavy listener and have some kind of headset plugged in for pretty much the whole day, but i don't think that wear could be the issue (I have a really early model if that helps) i would like to know your thoughts in this.
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Clean lint from inside the port your earphones aren't plugging in correctly. It'll solve your issue. Try cleaning with a rubber stick or something that won't damage it but will also collect the lint and remove it. I use match stick (the non phosphorus part) for this and it always works.