Facebook notification problem Samsung S8 - Samsung Galaxy S8 Questions and Answers

Hello Lads Looking for some advice and help if possible please.
I have a problem that I cant find an answer to. I have an S8 with facebook installed and I dont get a notification sound or a popup on the lock screen showing I have a notification? I do get a red number on the apk shortcut showing how many notifications I have.
I've deleted cache and data, uninstalled the app and reinstalled it, logged in and out. changed settings within the apk and on my desktop facebook within my browser. still nothing. Ive tried default facebook sound and custom facebook sound and still get nothing.
I need to get this working as I use it daily and Im missing out on some important group messages
Is it a S8 problem or a facebook problem. Phone on latest firmware (EE) and latest facebook apk installed
Can anyone help me please.
Thank you.

Hey did you find a fix?

No Pal still the same problem. No notification sounds , no notification icon on lock screen although I get the red 1 or another number depending on how many new notications I have on facebook apk shortcut, But thats it. NO sounds. Uninstalled reinstalled, cleared data and cache, Logged in an out , restarted phone. checked all settings on desktop

Ah well cheers for the reply mate, been through all those steps myself too. Here's hoping they actually fix this in an update!

I am having the same issues. Not much help but you are not alone.

still no fix for this.? Can anyone help?

Same problem

I'm having this same problem on my S8+. It's super annoying. No sounds, no pop up notifications, just the little red badge number on the app icon to let me know there are notifications. I've done all of the stuff you guys have done. Has anyone seen a way to fix this yet?

No fix yet hopefully when we get oreo it wlll sort it?

Have you attempted to install an older version of Facebook. Maybe it's the Apk itself and not your phone. A recent update probably caused a bug.
Here is what I recommend
Uninstall your current Facebook app
Download and install this version of Facebook
https://www.apkmirror.com/apk/faceb...1-0-0-44-205-4-android-apk-download/download/
If not then try to download the latest beta.
Tell me if it solved your issue.

aleshah said:
I'm having this same problem on my S8+. It's super annoying. No sounds, no pop up notifications, just the little red badge number on the app icon to let me know there are notifications. I've done all of the stuff you guys have done. Has anyone seen a way to fix this yet?
Click to expand...
Click to collapse
Uninstall Facebook? ?
In all seriousness the Facebook is a bloated battery hogging mobile privacy violation. There are several 3rd party apps that do a great job at Facebook while being efficient and not beaming your every move to Facebook hq for ad analysis

Dont think its the apk as it hasnt worked for months and there have been numerous updates to facebook , ive installed reinstalled etc loads of times but Ill try again later, Thanks on way out

Related

Facebook notifications aren't working

Hello everyone.
So first of all I love this phone, the speed, the capabilities and especially the battery life.
What I don't feel is tied to just this phone is me not being able to get facebook notifications. I get a notification if I receive a new message but that's all.
This happened on my Note 3 as well. I have logged in on a friends phone into my facebook account and the same thing. I do not get any notifications. I even used the old method of trying to log in on a blackberry and that didn't work either.
What I have noticed in Facebook Account settings is that I can not check on "group post or comments" under my notification settings.
I'm thinking it's some old app that I used on another phone that stopped this from working but I could be wrong. I have tried to turn off app on the platform setting and still nothing works.
All I receive now is the number of notifications "number" on the Facebook app icon. Don't shoot me but I like getting the actual notifications from Facebook to my phone to alert me.
Does any of you kind souls have an idea to how I can fix this? Or something you have tried that got your notifications working again.
I know about some third party apps but that's not what i'm looking for if I can help it.
Any help or ideas help.
Thank you

Big problem with IM's (viber and whatsapp) and push notifications

MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....

Messenger after update always states I have unread messages

Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
BlueForce64 said:
Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
Click to expand...
Click to collapse
Any updates? My wife's ZF is experiencing the same thing. I noticed it on my own device a few days ago, but, since I run Action Launcher, I just turned off notification badges.
Had same exact issue but fixed it
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
I followed almost the exact same steps, except for making it the default messenger. I'll try it again today and see if it works. Thanks!
Marine034189 said:
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
Click to expand...
Click to collapse
Hmmm, this also did not work for me. I did make it my default messenger while I read the messages then went to disable and force stop it. I tried many variations of enabling and disabling the app too like blocking notifications, turning off system control, denying all permissions, nothing seems to work. I guess we'll just have to wait for an official fix it seems.
Same here. My wife's has been doing this for the past week. Mine just received the push today for it so now mine is doing it. Hopefully they resolve the issue soon.
Ugh same here again..
Yeah it's happening again now on mine so it does indeed look like we will have to wait for an official fix :-/ I think I might just download an older version apk until they are able to push a fix out for it
Same problem here. Uninstalled and rebooted. Did not install update. Works fine. Will wait for next update release before trying update again.
Moto Z Force Droid

Instagram push notifications

Hi everybody.
I am not able to turn off the push notifications on Instagram. Everytime I try the check mark goes back to everyone. It is annoying. I have uninstalled the app several times and logged out from Facebook as well.
Don't know if anyone here has the same issue or had, if so, how did you get rid of it?
Thanks
titomalanguito said:
Hi everybody.
I am not able to turn off the push notifications on Instagram. Everytime I try the check mark goes back to everyone. It is annoying. I have uninstalled the app several times and logged out from Facebook as well.
Don't know if anyone here has the same issue or had, if so, how did you get rid of it?
Thanks
Click to expand...
Click to collapse
I find even when I stop the notifications it still runs its notification service in the back like the resource hog it is.. Alternatively you can use androids inbuilt notification blocker.. Go to app info and block all notifications
You can also Greenify the app if you are rooted. Personally, I stay away from social media because of its psychological effects and impact on battery life.

Oreo update - not showing notifications

Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
The most important thing i hate about Oreo .. is that Power notification control is missing the is so important for me!!
Flicker20 said:
Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
Click to expand...
Click to collapse
How were the apps installed? If you restored them through Titanium Backup, the device id for GCM push notifications will be wrong.
Uninstall, clear cache, then install the app from the play store.
Hi krs360
The apps were installed through play store. I am running fully stock, unrooted Android 8.0
Thanks
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
FloomFloomBroom said:
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
Click to expand...
Click to collapse
There is something sketchy about oreo notification. Sometimes the LED simply doesn't blink at all , sometimes it simply blink very very slow.
Aquamail works fine
Gmail also doesn't pop up with a notification when the screen is off. But aqua mail does, and the notification light also works.
I think I found the answer to this. Basically it's a change in the SDK that requires the app author to fix. (I know, I just discovered the same problem in apps I wrote.)
https://stackoverflow.com/questions/43093260/notification-not-showing-in-android-8-oreo
Nothing quite so heartbreaking than to find a singular post/thread on the internet from someone having the same issue as you, only to discover that no solution has been posted and that it's old.
For what it's worth, having the same exact issue. Phone updated OTA a few weeks ago, and at first I was having the battery drain issue but that seemed to get fixed during the patch update, but now I've noticed that Outlook Calendar reminders, as well as Facebook Messenger App Notifications (new messages) no longer make a sound and/or show up as a notification on my phone. This is extremely annoying/difficult especially with Outlook as I have a really terrible time keeping things straight or organized, so I rely pretty heavily on the calendar reminders I set in it for daily/weekly/monthly things.
I could be wrong but I think it's related to notification lights.I wasn't getting anything until I turned it on and suddenly I was.
Hi,
Has anyone come across the solution for this issue? I have had it for over a month now and I really don't understand what the issue could be.
same issue with OREO (ZUK Z2 PRO)
also cannot edit permissions because it doesn't handle a device with plenty apps installed (+800) it hangs and crash / go back to main menu without letting you edit anything in options

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