Database Users

Voicemail going to google voice instead of carrier (2.2 leak)

My voicemail settings are set for my carrier under settings...and yet my voicemail seems to be going to google voice every time. This is only after installing the leaked froyo.anyone else having this issue?
Sent from my ADR6300 using XDA App

kriskmk said:
My voicemail settings are set for my carrier under settings...and yet my voicemail seems to be going to google voice every time. This is only after installing the leaked froyo.anyone else having this issue?
Sent from my ADR6300 using XDA App
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I had some crazy stuff happen to my phone with google voice shortly after I got my Incredible. My calls were going to straight to voicemail an nothing I could do would change that. I called verizon, and they had me turn off my phone, and then she activated it on a phone she had there. The phone rang fine for her. When She turned that phone off, and I dialed *228 #1 to reactivate mine it started working again.
There's also a GV number you can dial to activate google voice mail, and to deactivate it you can dial *73
So I guess, I'd try dialing *73 first and if that doesn't fix it, try reprogramming the phone. Lasty try vzw support.

Dmtalon said:
I had some crazy stuff happen to my phone with google voice shortly after I got my Incredible. My calls were going to straight to voicemail an nothing I could do would change that. I called verizon, and they had me turn off my phone, and then she activated it on a phone she had there. The phone rang fine for her. When She turned that phone off, and I dialed *228 #1 to reactivate mine it started working again.
There's also a GV number you can dial to activate google voice mail, and to deactivate it you can dial *73
So I guess, I'd try dialing *73 first and if that doesn't fix it, try reprogramming the phone. Lasty try vzw support.
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I tried *73.. but since that was being dialed thru Verizon.. it wasn't going anywhere..
but I tried reprogramming the phone by dialling *228 and that seems to have fixed the issue.
thank you very much for your help.

Re
I loved google voicemail, but hated that my phone would ring 6 times before switching over to googles side and the callers would have to wait for 6 more rings to get to my voice mail.
My friends stopped leaving messages and would just hang up.
Was there any remedy for this ?

sprintrjm said:
I loved google voicemail, but hated that my phone would ring 6 times before switching over to googles side and the callers would have to wait for 6 more rings to get to my voice mail.
My friends stopped leaving messages and would just hang up.
Was there any remedy for this ?
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Google is officially supporting it as a voicemail system now, so they actually have an option you can enable in your preferences if that's all you're using it for. Whenever it forwards from Verizon to your GV number it automatically goes to voicemail instead of ringing some more.
Also, it should be noted that voicemail is on Verizon's side. Whenever you use the Google Voice app and call the number it dials for you, you're actually calling a Verizon number. That number programs where to forward calls if you don't pick up.
Dialing just *73 should disable the custom voicemail number.
Edit: Just to be a bit more specific, I meant the preferences online, not the ones in app. https://www.google.com/voice#phones

Re
Θmega said:
Google is officially supporting it as a voicemail system now, so they actually have an option you can enable in your preferences if that's all you're using it for. Whenever it forwards from Verizon to your GV number it automatically goes to voicemail instead of ringing some more.
Also, it should be noted that voicemail is on Verizon's side. Whenever you use the Google Voice app and call the number it dials for you, you're actually calling a Verizon number. That number programs where to forward calls if you don't pick up.
Dialing just *73 should disable the custom voicemail number.
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Thx I'm going back to gvv

[Q] N4 on AT&T - no voicemail?

Moved from an iPhone to the N4 on AT&T about a month ago. Until today I did not realize that the voicemail feature does not work (might be a blessing in disguise ). I do not use any app for visual voicemail though that's how the iPhone worked. I tried dialing 1 for voicemail and AT&T prompts me to enter my voicemail number, I enter my mobile phone (10 digits) and it says "invalid mailbox number" or something to that effect. I suspect it's because it used to work differently on the iPhone. Also if I call my cell from a different phone it just rings and rings, it never goes to voicemail, so I guess I have no voicemail service.
Anyone know how to get it to work or should I just get the AT&T visual voicemail app from the play store and hope that works? I know, last resort is to call AT&T, which I try to avoid if possible.

sirxdroid said:
Moved from an iPhone to the N4 on AT&T about a month ago. Until today I did not realize that the voicemail feature does not work (might be a blessing in disguise ). I do not use any app for visual voicemail though that's how the iPhone worked. I tried dialing 1 for voicemail and AT&T prompts me to enter my voicemail number, I enter my mobile phone (10 digits) and it says "invalid mailbox number" or something to that effect. I suspect it's because it used to work differently on the iPhone. Also if I call my cell from a different phone it just rings and rings, it never goes to voicemail, so I guess I have no voicemail service.
Anyone know how to get it to work or should I just get the AT&T visual voicemail app from the play store and hope that works? I know, last resort is to call AT&T, which I try to avoid if possible.
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You need to call att and tell them you are no longer using an iPhone. Voicemail is set up in a special way specifically for the iPhone, at least on att it is. I had to do the same thing a couple years ago when I moved to the first galaxy s. It's stupid.
Sent from my Nexus 4

Endoran said:
You need to call att and tell them you are no longer using an iPhone. Voicemail is set up in a special way specifically for the iPhone, at least on att it is. I had to do the same thing a couple years ago when I moved to the first galaxy s. It's stupid.
Sent from my Nexus 4
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Ah, thanks. People in the community know more than AT&T of course When I called them to get the data going on my N4, they first put me on some Blackberry plan that stopped working after a day. It took another call to get provisioned for the "phone" APN. You'd think that they should have noticed I no longer have the iPhone and they would have fixed my voicemail too...
So getting the AT&T Visual Voicemail app won't help if my voicemail is setup for iPhone right? What's interesting is that calls to my mobile just keep on ringing, they don't go to any voicemail, iPhone or otherwise. I guess somehow the system knows I don't have an iPhone, but it doesn't do anything to fix it.

Google Voice
You should just install the Google Voice app and follow the setup instructions, it's much better than visual voice mail

sirxdroid said:
Ah, thanks. People in the community know more than AT&T of course When I called them to get the data going on my N4, they first put me on some Blackberry plan that stopped working after a day. It took another call to get provisioned for the "phone" APN. You'd think that they should have noticed I no longer have the iPhone and they would have fixed my voicemail too...
So getting the AT&T Visual Voicemail app won't help if my voicemail is setup for iPhone right? What's interesting is that calls to my mobile just keep on ringing, they don't go to any voicemail, iPhone or otherwise. I guess somehow the system knows I don't have an iPhone, but it doesn't do anything to fix it.
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The at&t VVM app won't work on the N4 as it's not one of the phones that the app supports. Just get Google voice and let that be your VVM. It's much better than the crappy at&t app (I used it on my vivid...)
Sent from my Nexus 4 using xda premium

Thanks everyone for your help. I called AT&T and got the VM going, old school long press "1". Good enough for now. Not a big VM user, took me almost a month to notice the voicemail was not working on my N4
Yes, I know about GV and I might actually port my mobile number to GV soon.

Mine sure as hell works. Got the nastiest voicemail ever from my ex. Blessing in disguise is right.

Funny thing is AT&T told me my voicemail service "expired". Gotta check the expiration date next time

VZW S7 and Google Voice(mail) not working

Got my S7 on 3/9, activated, and everything was smooth. Yesterday, I discovered that my Google Voicemail no longer worked. My wife got a VZW Note 4 awhile back and the same thing happened to it. I fixed it pretty easily, just don't remember what I did. So, I googled it today and found stuff about disabling HD voice and dialing three numbers. The phone automatically activates HD Voice on activation and it cannot be disabled using the handset. I logged into my VZW account and removed it there. Dialed the three numbers: 1) *71(Google Voice Number) 2) *90(Google Voice Number) 3) *92(Google Voice Number) separately and sequentially with no success. Later, I had to remove the SD card, which means the SIM comes out too. When I put them back in, a message appeared in the notification drawer saying that HD voice has been enabled.
Seems like big red is forcing HD voice. Does this mean that using Google Voice for voicemail is no longer an option? Has anyone got it to work on their VZW S7?

Nevermind, I followed the instructions here: http://forum.xda-developers.com/showpost.php?p=60245435&postcount=12 and it now works - with HD Voice enabled.
When I initially dialed the *71(Google Voice Number), I dialed the access number listed. However, when I deactivated and reactivated, it told me to dial *71 & a different number. Apparently, this is where I went wrong.
All is good.

Google Voice not working

I'm not sure what is happening here but i can't get my phone to place calls via Google Voice. Anyone else use Google Voice on their stock G6 successfully? If I dial a number the stock phone dialer calls the GV relay number but I never hear it ring on my end. If they answer I can't hear them either.
I'm on software version h87211g on T-Mobile. Completely stock phome. Did the BOGO deal and the problem happens on both of these phones.
I've been using GV for years and never experienced this. It works as it should on any other phone I test it on. LG Stylo 3, Galaxy S9, S9+ Note5, erc...
I can factory reset this phone, install Google Voice and no bueno. Can't make calls with GV.

Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.

cahiatt said:
Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.
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That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?

nikhilrathi10 said:
That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?
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Didn't work. It brings up the stock dialer, calls the relay number then no audio. Person called does receive the call but they can't hear anything and it never tells me the call connected on my end.
I found an older version of GV from January and get the same issue. Just installed Hangouts and the Hangouts dialer and it will make calls fine.
I can receive calls fine on GV also. Just cant make them. Two brand new and identical G6 doing this.
I'm going to stop by the TMO store and get a new SIM just to try anything at this point.

I had to use hangouts dialer

Spookymyo said:
I had to use hangouts dialer
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Google voice not working on your phone either?

Got new SIM. Same issue.

cahiatt said:
Google voice not working on your phone either?
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Yes it's working. I could always send texts but to be able to make calls I had to download the Google Hangouts dialer.

Finally got it to work. Ended up giving the G6 to my wife who doesn't use Google Voice and took her S9 which she complained would drop calls
Now both our problems are solved. I have a properly working Goole Voice and she says the call quality is better. Bigger battery is a plus for her too. Not sure how but she can put in a good four or five hours talking to ONE person.

cahiatt said:
Finally got it to work.
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Sounds like you didn't actually get it to work, you just worked around the problem
I'm on AT&T and GV calling works fine for me. So I can't provide any direct data here and I don't have any need for a solution. But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
What I would have suggested is: manually call into your own GV number and hit the button when it answers (* or #, I forget which) that lets you get in and listen to messages and make calls. Try dialing out from that menu and see how it works. Also, you didn't mention whether you had the same problem regardless of who you called, or whether you were able to test from different locations (and thus using a different cell tower).
It seems most likely that there is some issue with the G6's implementation of VoLTE (and possibly only in your area). The only place I know I have made GV calls, I often won't have an LTE signal so I can't confirm whether it works over AT&T's VoLTE, but it would be even more interesting if it did not.

jdock said:
But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
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I'd love to get to the bottom of it. I'll test it again when and if another system update comes out for this thing. I've added a few more things I've done to see if I could figure it out. The only thing I haven't done is try a SIM for a different carrier such as ATT or Cricket. The results of any test were the same. Outbound calling through Google Voice would never ring on my end and I could never hear anything. Two different G6 phones, brand new, stock, etc...
I tested on Wifi, regular LTE, VOLTE on or off. Same results. The other party may or may not be able to hear me or it may or may not even ring on their end. No particular setting with regard to being on wifi, LTE, VOLTE on or off made any consistent difference. Inbound calling always worked fine.
I also downloaded and installed a modified Pixel phone dialer to replace the LG version. I was hoping it was some bug in their dialer doing this. The dialer worked on my Note5 and S9 and worked on the G6 when installed also. Once setup and working I put Google Voice back on and tried to make a call. Same issue. It will not ring on outbound and if someone did answer, I couldn't hear them.

Can't enable native Visual Voicemail with T-Mobile

This is the case on LineageOS 16.0, OOS, and H2OS (the latter two the latest versions as of a few weeks ago). The Voicemail tab under Phone reports it can't activate visual voicemail. Does anyone have any suggestions or ideas?
Troubleshooting tried to no avail:
Spamming "Try Again" under the Voicemail tab
Toggling Visual Voicemail from Voicemail settings
Trying various WiFi APs and cellular
Changing Radio Band from Phone info to any other region
Putting the SIM into an iPhone for a minute, and then putting it back in the OP5
Installing the actual T-Mobile VVM app and then removing it
Other info:
This SIM was used in an iPhone SE, a Pixel XL, and then this OP5
I don't recall if VVM worked on the Pixel XL, but it definitely worked on the iPhone
My phone number is de-registered from Facetime/iMessage on Apple's end
IMS registration and both VoLTE and VoWIFI work fine

According to a T-Mobile tech support rep, this is a known issue for many (most) android devices.

Having the same issue. It's a new one (within past couple weeks) that possibly coincides with the super spammy texts I keep getting from T-Mobile telling me there's a new version of the Visual Voicemail app. Could possibly be something on their end.

I had a similar problem getting mine to work. Turns out when I tried Youmail it changed settings on my line. To correct it, within the Youmail app there was a way to deactivate it. That caused it to send three different codes through the dialer. When it was done i was able to use the tmo visual voicemail again