Database Users

use a gophone?

I am visiting US for a month.
I bought an AT&T gophone cheap phone with unlimited text, data and calls.
The sales rep at bestbuy told me that I can use that SIM with any other unlocked mobile phone.
Now the sim is only working in the gophone. Any other unlocked phone is not recognizing the sim.
Is there any workaround for this? In S4 or any other android phone is possible to use that SIM?
I tried returning but the set can be returned not the packgage(calling minutes etc).
Thanks in advance.

Your should be able to use that sim with any unlocked phone or any att phone. Go to an att store and have them check your sim card. Also, did you apply any locks to your sim card?
Tapped from the Shear Galaxy Near You!

There was a change to the way these Sims work. ATT has them locked to the phone they are shipped with. You will have to have them unlock it before it will work. The person at Best buy probably wasn't aware they changed this about a year ago.
W.T Nexus 4

zelendel said:
There was a change to the way these Sims work. ATT has them locked to the phone they are shipped with. You will have to have them unlock it before it will work. The person at Best buy probably wasn't aware they changed this about a year ago.
W.T Nexus 4
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If I take it to an AT&T store, Will they unlock it?

ahmed470 said:
If I take it to an AT&T store, Will they unlock it?
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Click to collapse
If I remember the policy right it has to be activated for a certain amount of time before they will. You could give it a shot.

"Invalid SIM" - first hand experience while outside the US

So I learned it finally the hard way.
I was told the phone is unlocked.
Tried to to verify it by inserting a foreign SIM card while in the US.
Got invalid SIM message.
Called sprint about 50 times, literally. Got the same answer, it is showing as unlocked in our system, it will work just fine when you are outside the US.
Wen to Germany, and no surprise, it doesn't work, says invalid SIM.
Sprint is absolutely helpless and hopeless, I called them while in Germany and they said the same thing, it shows as unlocked.
The phone never got any OTA for unlocking and Sprint claims there is none for this purposes.
If anyone knows any magic words I should use with them I'd appreciate the help.
I'm stuck here without phone practically.

Have you tried to go into settings /system update then hit "UICC unlock"?
Sent from my SPH-L720 using Tapatalk 4 Beta

Yeah I wondered what that did.

daniel4653 said:
Have you tried to go into settings /system update then hit "UICC unlock"?
Sent from my SPH-L720 using Tapatalk 4 Beta
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Click to collapse
only a 100 times maybe

told you so
despite what Sprint says... they are not always correct. When properly unlocked, even with a domestic sim, the sim error will go away.

autoprime said:
told you so
despite what Sprint says... they are not always correct. When properly unlocked, even with a domestic sim, the sim error will go away.
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Click to collapse
So even though I will never leave the country, what should one do? Never buy a phone that claims international? Buy a cheap throw away if you travel?

oscarthegrouch said:
So even though I will never leave the country, what should one do? Never buy a phone that claims international? Buy a cheap throw away if you travel?
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Click to collapse
Never treat what Sprint says as actual fact.
If you are a GSM-only user, never buy a Sprint device.. even if it claims to be unlocked. Even if unlocked it will never support as many GSM/WCDMA(HSPA) bands as a true GSM version. This may change in the future.. but applies to all current Sprint devices besides maybe an iPhone(ew).
Use wifi as much as possible when traveling to avoid unneeded charges. If you do decide to use international GSM service... buy a local pre-paid SIM card and NEVER use your own carriers international roaming plans unless you like being ripped off.
Don't give up on unlocking the GS4. A method will be out eventually.

[Q] LG-LS980

I just got my hands on one, great phone, best I've ever had.
I got offered a job out of the country and will probably be moving to Brazil soon, did anyone have any luck unlocking this phone yet? I know the phone is both GSM and CDMA, and it also has a SIM card slot, I haven't tried just putting another SIM card on it yet. It might be a little too soon since I think the sprint variant just came out, but thought I'd ask.
Thank you

Don't worry, it is already unlocked for any gsm carrier. I use it in Asia with local sim card without any problems.

Melodycd said:
Don't worry, it is already unlocked for any gsm carrier. I use it in Asia with local sim card without any problems.
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Apologies for digging this back up, but I have just arrived in Brazil, what setting did you use for it to recognize the SIM card? I put it in and it definitely does not ask me for a SIM unlock code, and sprints manual for it says that it isn't SIM locked. Again, apologies, it's just that the G2 is just sitting here for now.
Edit: Ah I just realized you have the Verizon variant of the phone, mine is the Sprint one The Verizon is indeed unlocked out of the box. I'd like to know about the Sprint one.

Also have a sprint ls980 and is locked

Call sprint to unlock it for you over the phone?
Last year I called sprint first before international travel, then I was given some instructions (thanks the representative) to open the service menu in the phone (moto photon) and made some changes to it.
After landed in China I bought a sim card and got the phone up to a GSM network. It took me some more time to find out and set APN settings correctly to enable data connection. Store guys there were smart looking but seemed not familiar with adopting sprint phones.
Later I even spared some time to download local CDMA radio firmware and flashed it to the phone, and finally was able to use the phone on CDMA network there. I had to flash the photon back to sprint radio once landed in LA.
Hathoid said:
Apologies for digging this back up, but I have just arrived in Brazil, what setting did you use for it to recognize the SIM card? I put it in and it definitely does not ask me for a SIM unlock code, and sprints manual for it says that it isn't SIM locked. Again, apologies, it's just that the G2 is just sitting here for now.
Edit: Ah I just realized you have the Verizon variant of the phone, mine is the Sprint one The Verizon is indeed unlocked out of the box. I'd like to know about the Sprint one.
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Click to collapse

harmonyxda said:
Call sprint to unlock it for you over the phone?
Last year I called sprint first before international travel, then I was given some instructions (thanks the representative) to open the service menu in the phone (moto photon) and made some changes to it.
After landed in China I bought a sim card and got the phone up to a GSM network. It took me some more time to find out and set APN settings correctly to enable data connection. Store guys there were smart looking but seemed not familiar with adopting sprint phones.
Later I even spared some time to download local CDMA radio firmware and flashed it to the phone, and finally was able to use the phone on CDMA network there. I had to flash the photon back to sprint radio once landed in LA.
Click to expand...
Click to collapse
Unfortunately I'm not a sprint customer, I was given this as a gift by someone who didn't know about the whole carrier locking dilemma. Most of the other GSM-able sprint phones have been unlocked by users also, and on the other hand, on new phones, it takes sprint quite some time to figure out how to unlock it themselves, at least from what I've been reading.

Hathoid said:
Unfortunately I'm not a sprint customer, I was given this as a gift by someone who didn't know about the whole carrier locking dilemma. Most of the other GSM-able sprint phones have been unlocked by users also, and on the other hand, on new phones, it takes sprint quite some time to figure out how to unlock it themselves, at least from what I've been reading.
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Click to collapse
There are some 'SIM unlock' LG G2 posts like this:
http://forum.xda-developers.com/showthread.php?t=2455956
I never tried/tested it tough.

harmonyxda said:
There are some 'SIM unlock' LG G2 posts like this:
http://forum.xda-developers.com/showthread.php?t=2455956
I never tried/tested it tough.
Click to expand...
Click to collapse
These unfortunately don't work as with sprint there isn't an unlock code to even put in when you put another SIM card on the phone.

Dammit! I've ordered few LG G2 Sprint, for use with GSM services overseas, but now I see that I'm in trouble cause of that Sprint's lock!!
Is there any solution???

Ramonsterator said:
Dammit! I've ordered few LG G2 Sprint, for use with GSM services overseas, but now I see that I'm in trouble cause of that Sprint's lock!!
Is there any solution???
Click to expand...
Click to collapse
As of now I don't think there is a solution, I have not heard of anyone who's actually gotten it unlocked yet, not even from sprint, I think we'll have to wait a while before we see any unlocking business.

Sprint V20 users. Don't waste money on unlock scams

From personal experience i can tell you that anyone claiming to unlock your phone is scamming you. I had to get my credit card involved to get my $20 back. There are those that will GSM unlock with a computer but the moment you update your FW you'll lose that unlock.
Sprint devices NEVER unlock with a code. If you have a fully paid off device then Sprint will have to legally unlock it for you. You chat with their international team for some reason to get this done.
It's easier if you have a phone active with Sprint. Do not waste your money elsewhere. FYI.

if i dont update firmware it will work fine on gsm?

My LS997 its unlocked(came unlocked) and i have updated 2 times already

saba222 said:
if i dont update firmware it will work fine on gsm?
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If it is unloced then yes and if the unlock came directly from Sprint!

XsaucerX said:
My LS997 its unlocked(came unlocked) and i have updated 2 times already
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Click to collapse
If it came unlocked then most probably you got a phone that was unlocked by Sprint. You should be fine.

my phone is locked on sprint,do you know any method to unlock it? i wont update fimware

saba222 said:
my phone is locked on sprint,do you know any method to unlock it? i wont update fimware
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Click to collapse
If it is fully paid off with a good ESN then get in touch with Sprint international chat. They will unlock it for you for free.

They said its already unlocked, i bought it from ebay

saba222 said:
They said its already unlocked, i bought it from ebay
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Click to collapse
I don't get it. Are you saying they sold you a phone as "unlocked" but it is still "locked"? Did a GSM SIM card not work?

sprint says it is unlocked for both domestic and international use, but when i put gsm card it says invalid sim

saba222 said:
sprint says it is unlocked for both domestic and international use, but when i put gsm card it says invalid sim
Click to expand...
Click to collapse
Try this as it may work. Make sure the GSM SIM card is "live". INsert the GSM Card. Go into settings and System Updates. Update PRL, Profile and then UICC unlock. I had to do it on one of my V20s as Sprint instructed and it worked.

i tried several sims but none of them work

saba222 said:
i tried several sims but none of them work
Click to expand...
Click to collapse
Make sure you have enabled "Developers Options" and set the "OEM Unlock" to "On".
The only way you can truly unlock it is with the UICC unlock. Are you a Sprint customer? That helps. However if you are not and you phone is still fully paid off, go on the following website and initiate a chat:
https://sprintworldwide.custhelp.com/app/chat/chat_launch/
Tell them that you HAVE TO get it unlocked and ask them to reset and refresh the unlocking process from their end. I had to do this with an LG X Power. They made me wait for almost 10 minutes after which my phone rebooted by itself after they reset it. Once I restarted the phone and connected to wifi, I was able to UICC unlock it. Good Luck!

HD2FORNICK said:
Make sure you have enabled "Developers Options" and set the "OEM Unlock" to "On".
The only way you can truly unlock it is with the UICC unlock. Are you a Sprint customer? That helps. However if you are not and you phone is still fully paid off, go on the following website and initiate a chat:
https://sprintworldwide.custhelp.com/app/chat/chat_launch/
Tell them that you HAVE TO get it unlocked and ask them to reset and refresh the unlocking process from their end. I had to do this with an LG X Power. They made me wait for almost 10 minutes after which my phone rebooted by itself after they reset it. Once I restarted the phone and connected to wifi, I was able to UICC unlock it. Good Luck!
Click to expand...
Click to collapse
I tried this the other night and they told me the online team no longer has authorization to do unlock.

Nickvanexel said:
I tried this the other night and they told me the online team no longer has authorization to do unlock.
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Click to collapse
That is BS on Sprint's part. I just helped my niece UICC unlock her V30 literally yesterday using that same link I provided. You have to keep trying and be patient with them.
Also, being a "current" Sprint customer helps. I just tell them I have to travel to places where Sprint offers spotty coverage and I don't want to lose my customers. YMMV!

HD2FORNICK said:
That is BS on Sprint's part. I just helped my niece UICC unlock her V30 literally yesterday using that same link I provided. You have to keep trying and be patient with them.
Also, being a "current" Sprint customer helps. I just tell them I have to travel to places where Sprint offers spotty coverage and I don't want to lose my customers. YMMV!
Click to expand...
Click to collapse
Spotty coverage isn't even a lie for me. I had a couple sprint phones. My house is in a absolute dead zone and my whole area is spotty at best, unless im smack dab in the middle of town not one bar. Im on the west coast and looking at theyre coverage map their network is almost non existent.
I don't have a sprint account period though. My other phones were on Sprint mvnos and like i said i bought this phone used and obviously have no contact with the seller. Sprint wants account pin. I don't know why they can't just keep resending the signal until its unlocked.
I asked on their support forum and the rep said when the phone becomes eligible for unlock they automatically send signal to unlock it once. If the phone is roaming or off at the time they sent the signal your sol.

saba222 said:
my phone is locked on sprint,do you know any method to unlock it? i wont update fimware
Click to expand...
Click to collapse
For all XDA User I can Unlock your Lg V20 from sprint for only 15usd

rich27a said:
For all XDA User I can Unlock your Lg V20 from sprint for only 15usd
Click to expand...
Click to collapse
Proof?

saba222 said:
sprint says it is unlocked for both domestic and international use, but when i put gsm card it says invalid sim
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Click to collapse
OK I forgot to add that when you chat on the link I provided before, ask them to Lock the phone again and then Unlock it. That should work 100%.

HD2FORNICK said:
OK I forgot to add that when you chat on the link I provided before, ask them to Lock the phone again and then Unlock it. That should work 100%.
Click to expand...
Click to collapse
i am not sprint customer and i live outside u.s, it didnt work
---------- Post added at 07:32 PM ---------- Previous post was at 07:30 PM ----------
Can you provide me infro of guy who temporary unlocked your phone?

My unlocked Verizon S10+ is somehow locked

Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?

There's an XDA thread for S10+ U & U1 updates by the mod ibowtoandroid. I believe he has an unlock service that's legit but apparently not cheap. If you read through that thread you might find information helpful for your situation. But if you post a question that was previously answered you will likely be told to read through the thread even though the person who tells you that could have actually answered your question in the same amount of time. It's not the friendliest thread but you might find your answer.
There is a lot of discussion about switching carrier firmware. Since your phone shows up as locked by Verizon even though it shouldn't be you might need to use a Verizon SIM for 48 hours before the phone will revert back to unlocked status--at the time your phone was originally purchased it was necessary to use a Verizon SIM on their branded phones for 48 hours before they could be switched to another carrier.
It's possible you got that message when you purchased your phone because the 48 hour clock started over for some reason but that's only a guess--the ibowtoandroid guy is far more knowledgeable since he actually has a business that unlocks phones.
Are you sure the person who you bought your phone from actually unlocked it before selling it to you? Even if the phone shows up as a device that should be unlocked the previous owner who had the Verizon service might have needed to call Verizon to verify the phone's unlock status before selling it.
Sometimes people accidentally relock these phones when flashing carrier firmware. It doesn't sound like you did that based on your description but if the previous owner flashed firmware to completely reset the phone instead of just performing a factory reset he might have accidentally relocked your phone on the software end.

based on wat ur saying the phone definitely seems to b carrier locked. I got an A50 from verizon and it does the same ecact thing..
theres services online you can use or some boxes have methods as well.. my tmo a10e for example was locked but chimera tool has a neat feature called carrier relock.. it essentially locks it to up to 64 carriers instead of actually unlocking the sim..
one thing i suggest tho is dont try to do it urself unless ur a seasoned expert lol.. i tried on a n976v and after a few harmless at commands it completely killed my imei and cert and mipi etc etc

camwow13 said:
Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
Click to expand...
Click to collapse
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.

wwwxxx1982 said:
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
Click to expand...
Click to collapse
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.

camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
.
Click to expand...
Click to collapse
thanks, but I upgraded the phone to another firmware with the code XAA and now I can’t get it back to Verezion

camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
Click to expand...
Click to collapse
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?

Tarar said:
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
Click to expand...
Click to collapse
Can someone please help?

Tarar said:
Can someone please help?
Click to expand...
Click to collapse
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with

Tarar said:
Can someone please help?
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elliwigy said:
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
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Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs

jwarrior319 said:
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
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yep.. exactly y i said he needs to unlock via official means or pay for a service.. theres plenty services out there.. of course they most likely have access to servers and some tend to be fairly expensive lol.. outside of that hes sol im afraid.
Sent from my SamPWND N976V or G975U

Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.

jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
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I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Sent from my SM-G975U1 using XDA Labs

jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
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I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.

Tarar said:
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
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Curious, how did you get a verizon device outside of the country?
To point out, this is the very reason Verizon changed their sim unlocking policy.. to help prevent fraud and theft as they would take vzw devices then sell them for profit to non vzw customers and theyd be unlocked..
Bcuz of this is why they implemented the device needing to be activated on the vzw network and a 60 day period before it will be unlocked.
I dont see them being able to manually override/bypass this as it is policy. That as well as most reps dont even kno the policy and will tell you its unlocked or "verizon doesnt lock devices" which is inaccurate lol

jwarrior319 said:
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
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Its not based on sim number lol..

elliwigy said:
Its not based on sim number lol..
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So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs

jwarrior319 said:
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
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No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk

elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
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Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...

Urbbs said:
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
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Click to collapse
That's exactly what I said lmao.. u need to activate it on vzw then wait 60 days and it will be unlocked..
A quick Google search you can easily find vzw unlock policy:
https://www.verizon.com/about/consumer-safety/device-unlocking-policy