Hello!
It's been while since this happened. I am not sure if this happened when I updated the phone or not.
The thing is that I don't have any buttons on my screen and notification bar is missing. I have tried using different
launcher, adjusting screen resolution (or something), trying to fix it via PC. But then comes another problem. My PC does not recognize mobile at all. I tried connecting with ADB, but It says that device is unauthorised. I also tried dialing number that opens connection settings on phone and everything is ok, but it doesn't help at all.
So I did factory reset and hard reset, but nothing.
Please help
Sorry for my bad english guys.
tebra213 said:
Hello!
It's been while since this happened. I am not sure if this happened when I updated the phone or not.
The thing is that I don't have any buttons on my screen and notification bar is missing. I have tried using different
launcher, adjusting screen resolution (or something), trying to fix it via PC. But then comes another problem. My PC does not recognize mobile at all. I tried connecting with ADB, but It says that device is unauthorised. I also tried dialing number that opens connection settings on phone and everything is ok, but it doesn't help at all.
So I did factory reset and hard reset, but nothing.
Please help
Sorry for my bad english guys.
Click to expand...
Click to collapse
Can you attach some screenshots of the problem? Are you using a stock or custom ROM and which version?
Access the Accessibility menu via Settings and check these options:
1. Magnification Gesture: OFF.
2. Display size: Default.
Related
few days ago during phone calls the screen started to black out - after 1 hoursof first blackout, screen started to show weird behavior, screen was being touched on random areas - i turned on show touches from dev mode and it showed random multi touches on top right corner of scree. after few minutes the screen turned black and since then i havent seen any sort of display on my note 3. i tried.
1. removed battery - let it rest for 15 minutes - connected back - phone turned on fine i could hear all sounds and notifications even receive calls if i swiped at correct screen area, However no display
2. tried to access the phone in adb but it wont show in devices even though usb debugging is enabled and all samsung drivers are correctly configured.
3. made backup of all the files on phone using kies.
4. Rooted the phone and tried to access recovery mode but vol up + home + power just turns on the phone.
5. currently the phone connects to pc as a media device with usb debugging enabled.
i think if i am able to flash firmware again it might resolve the issue, but so far i haven't been able to find latest stock builds that i can flash using odin since i cannot do anything in recovery mode (no display)
Can someone guide me on how i can get the display back ? is there any way to access the screen using a standalone pc app without the need to install any app on the phone ? can it be hardware related issue ? the phone never dropped, im a very careful user. screen is scratchless and phone is in perfect condition physically. Any help or guidance will be appreciated.
PS. Its my first time posting a thread on a forum, i hope i didnt break any rules. I searched alot on forums for someone having similar situation.
samdada47 said:
few days ago during phone calls the screen started to black out - after 1 hoursof first blackout, screen started to show weird behavior, screen was being touched on random areas - i turned on show touches from dev mode and it showed random multi touches on top right corner of scree. after few minutes the screen turned black and since then i havent seen any sort of display on my note 3. i tried.
1. removed battery - let it rest for 15 minutes - connected back - phone turned on fine i could hear all sounds and notifications even receive calls if i swiped at correct screen area, However no display
2. tried to access the phone in adb but it wont show in devices even though usb debugging is enabled and all samsung drivers are correctly configured.
3. made backup of all the files on phone using kies.
4. Rooted the phone and tried to access recovery mode but vol up + home + power just turns on the phone.
5. currently the phone connects to pc as a media device with usb debugging enabled.
i think if i am able to flash firmware again it might resolve the issue, but so far i haven't been able to find latest stock builds that i can flash using odin since i cannot do anything in recovery mode (no display)
Can someone guide me on how i can get the display back ? is there any way to access the screen using a standalone pc app without the need to install any app on the phone ? can it be hardware related issue ? the phone never dropped, im a very careful user. screen is scratchless and phone is in perfect condition physically. Any help or guidance will be appreciated.
PS. Its my first time posting a thread on a forum, i hope i didnt break any rules. I searched alot on forums for someone having similar situation.
Click to expand...
Click to collapse
2. To access via adb you have to grant the permission, once you connect phone in adb with developer mode (usb debugging) enabled, a pop-up will come asking for granting permission., once you grant then only you can acces it in adb mode.
*Sorry buddy, i don'y know about any app that can "access the screen using a standalone pc". (Google for it, You may found)
I guess it must be hardware issues,
But you can try out this:
Download the latest firmware from SamMobile or from SamsungUpdates website, and flash using ODIN.
Before downloading firmware make sure you download the correct firmware for your region (CSC)
If didn't worked, it must be a hardware issue.
Sorry.
Phone was in usb debugging mode before screen disappeared, now i cannot see the device in adb mode maybe because i need to change the connection mode to mtp, i cant do that , theres no display :S
Hi!
Got my Priv(stv100-4) yesterday,and after setting it up i realised that pbk gestures is not working.
It is enabled in settings,the phone has the latest updates and all blackberry apps are also updated. I also tried the "factory reset" several times.
Everything else is working perfect so i don,t see what causes this. Is there a setting somewhere that i am missing or did i just get a defective device?
If possible i would reflash the firmware,but haven,t found a way to do that.
Sombody have a good advise for me?
Was hoping to avoid sending it back for replacement...
johnpetter said:
Hi!
Got my Priv(stv100-4) yesterday,and after setting it up i realised that pbk gestures is not working.
It is enabled in settings,the phone has the latest updates and all blackberry apps are also updated. I also tried the "factory reset" several times.
Everything else is working perfect so i don,t see what causes this. Is there a setting somewhere that i am missing or did i just get a defective device?
If possible i would reflash the firmware,but haven,t found a way to do that.
Sombody have a good advise for me?
Was hoping to avoid sending it back for replacement...
Click to expand...
Click to collapse
If as you say it is enabled in settings, then it just has to work. Have you tried turning gestures off, restarting phone, then turning it back on?
Also you can try pressing VOL UP BUTTON and VOL DOWN BUTTON for at least 10 Second. Device should restart.
Thanks for replying.
tried both,and nothing happend.
guess i just have to send it back.
PKB gestures only work when using the Blackberry Keyboard, so if you installed say, the Google keyboard instead, and set it as the active input method, PKB gestures stop working. You have to use the Blackberry Keyboard as the active input method.
I wish it could be someting that easy,but i only have the blackberry keyboard installed
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Royalblue said:
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Click to expand...
Click to collapse
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Thank you so much norti!!!!!!!!! Had the same issue with S7 (T-Mobile USA), and your advice helped!!! Actually, it was the only one I could find so far
Thank you Norti
Thank you so much. I had the same problem after performing the software update over night last night. I was so frustrated with it and the techs at the sprint store spent an hour with my phone and could not fix it. The techs recommended that I back up all my contacts and everything and then do a factory reset. I did not want to do a factory reset and searched the internet for a long time before coming across your post. I turned off optical reader and it fixed the two finger problem. Thank you so much for sharing this as I would have been lost without it.
Exactly the same happened with my S7 edge, almost drove me crazy before I figured out that it was Optical reader in accessibility that caused the problem.
That worked
Thank you for the correct fix post. Optical Reader off did it for me, too. Spent all morning wading through "Cool features of Nougat" and getting ready to break my S7 while calls were coming in...
norti said:
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Click to expand...
Click to collapse
I figured that it had to be the optical reader as that was one of the incompatible apps it reinstalled after the upgrade. Had to use two fingers to get through most menu-options, frustrating, to manage to disable it. Glad to see I wasn't the only ripping my Hair out experiencing this issue. Hope they fix it.
For future reference (in German):
This works:
Einstellungen > Eingabehilfe > "Text & Bildscanner": turn off ("Aus")
So this is what happened yesterday.
The battery was almost empty. I could get the message that the phone will shut down automatically. That empty. Then I wanted charge the phone, but when i putted the usb into the phone ,the phone shut down immediately.
After charging it up for a while I started the phone up again and since then the navigation bar buttons are showing as text in stead of circle and square. See the enclosed picture. I have no idea how to get it back. See the enclosed picture for the screenshot. It seems like the pictures are removed or something.
My phone is not rooted. Any ideas how to check what happened and get it back to circle and square without root?
M.Ozturk said:
After charging it up for a while I started the phone up again and since then the navigation bar buttons are showing as text in stead of circle and square....
...Any ideas how to check what happened and get it back to circle and square without root?
Click to expand...
Click to collapse
That is very strange indeed.
Have you tried changing / experimenting with the settings for this feature?
Try it in Settings > Smart assistance > Navigation bar
Also, completely shutdown & reboot the phone a few times (not restarts).
If nothing helps, you may need to try a hard reset - but only do as a last resort & after a thorough backup.
GaT7 said:
That is very strange indeed.
Have you tried changing / experimenting with the settings for this feature?
Try it in Settings > Smart assistance > Navigation bar
Also, completely shutdown & reboot the phone a few times (not restarts).
If nothing helps, you may need to try a hard reset - but only do as a last resort & after a thorough backup.
Click to expand...
Click to collapse
Solved!
Changing the buttons in smart assistance > navitation bar didn't help. The buttons change from position but the text stays.
Reboot or shutdown and reboot didnt help either, BUT doing this after cleaning the cached data solved the problem.
Thanks! Now I don't have to hard reset.
hi..try to change the teme....you have installed a complete theme..and this cud changed the nav bar
Hello guys
I have got a phone (Samsung J5 (2016)) which after some mysterious action broke it's UI.
When I boot it up, the first thing that shows up is a message saying: Unfortunately, System UI has stopped.
If I press OK, it keeps showing up for a few times until the screen goes black or the background image flashes but no icons appear and no reaction to any button or touch gesture.
So resetting the phone would most likely fix the problem, but at first I would like to back up stuff from the phone.
So my question is whether someone knows if there is an app out there which I can install via Google Play Store that allows me to access the data?
What I can think of is maybe the app setting up a web server or enabling USB Debugging or any other way to communicate with the phone?
Also an MDM solution is enrolled on the phone and still synchronizing with the server so basic things do still work (no, unfortunately Sophos MDM has no ability to grab data from the phone) and I could install an app also via the MDM.
Thanks in advance...
...and no, I'm not a robot