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hello guys I have a nexus with one gingerbread 2.3.4 and when I use the 3G network after 2-3 minutes the phone restarts. with this bug I can not use Internet
any ideas? Thanks!
Yes. Me to.
What ROM and/or kernel combo you guys using?
I have the stock rom ota gingerbread 2.3.4, nothing changed, full stock. I recently tried miui 1.5.20 the problem is the same. may be a hardware problem?
Does the phone get hot to the touch on the back? Does the phone still reboot if you turn off 3g data and you go exclusivly Wifi?
Had the same issue with my old Nexus 1. Called HTC support and they immediately said it was a defective board. RMA'd and got refurb, but at least it does not reboot when I use 3g.
Good luck.
thanks jhsiao36, think if I update the radio version 5.12.00.08 can change something or brought it in for service?
poltor said:
thanks jhsiao36, think if I update the radio version 5.12.00.08 can change something or brought it in for service?
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Click to collapse
I didn't help for me. I tried the 5.12.00.08 radio and it suffered from the same 3g reboots. But when I disabled 3g and used Wifi, never suffered from reboots.
If the phone is still under warranty, definitely encourage you to call them. HTC's customer and tech support is the best I've ever seen. They replaced it no questions asked, even though my phone is rooted and bootloader unlocked.
jhsiao36 said:
HTC's customer and tech support is the best I've ever seen. They replaced it no questions asked, even though my phone is rooted and bootloader unlocked.
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Click to collapse
+1 They are awesome to deal with. It really makes me sad that they are starting to lock down their phones, because I won't buy a phone if I can't run custom ROMs on it.
But with the radio, I highly doubt flashing to 5.12 would help. Google released the 5.08 radio with the OTA update to Gingerbread. If 5.12 was any better, I'm sure they would've included it. There had to have been a reason they stuck with 5.08.
If you aren't afraid of losing anything, or already made backups, you could try the passimg method of giving you a completely stock install. See if the problem occurs with that as well. This would rule out software vs hardware.
No one can really solve it?
JetChung said:
No one can really solve it?
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Click to collapse
I really don't think it can be resolve without sending it back to HTC for a replace/repair. As I said in my previous posts, I've tried 3 different ROMs - stock, cyanogenmod 6 and 7 - all exhibit the same issue - reboot when on 3g, but perfect if on Wifi. And yes, it will reboot even on a freshly install ROM (no apps installed).
HTC knows of this issue and they will replace/repair. I got a refurb and it works perfectly - stock, cyanogenmod 6 or 7.
Sorry, probably not the answer you wanted to hear, but search on <insert your favorite search engine> and you will find that this is a fairly widespread problem.
Thank you for your answer! It does not work, had sent a factory repair.
After several tests, on Monday I sent the phone in for service. I think it's a hardware problem, maybe a bad batch of motherboards.
my S / N: HT05... and your?
I will tell you just back from assistance.
Did you ever overheat it? I believe that the N1 has a problem if you really push it that it can overheat. Once it happens once it will happen again and every time it takes less and less to cause the reboot. Eventually it reboots just with 3G.
I was running mine in the car-mount with GPS, Google Maps (3G), screen on brightest, on a hot summer day while charging ... and it rebooted. Didn't think much of it but then it started rebooting every time I used GPS and charging.
In the end it was pretty near useless ... rebooting all the time. I sent it in twice (the first time they couldn't reproduce the problem) and the second time they replaced the board. Problem solved.
Now I am very careful not to overheat it.
Android 5.1.1 Experience and Discussion
OTA 5.1.1 Link https://android.googleapis.com/pack...gned-volantis-LMY47X-from-LRX22L.5cb0c625.zip
Factory Images 5.1.1 https://dl.google.com/dl/android/aosp/volantis-lmy47x-factory-3efdc8d4.tgz
marcomsousa said:
Android 5.1.1 Experience and Discussion
OTA 5.1.1 Link https://android.googleapis.com/pack...gned-volantis-LMY47X-from-LRX22L.5cb0c625.zip
Factory Images 5.1.1 https://dl.google.com/dl/android/aosp/volantis-lmy47x-factory-3efdc8d4.tgz
Click to expand...
Click to collapse
Wish these were also available for the LTE model
[/COLOR]
Zylograth said:
Wish these were also available for the LTE model
Click to expand...
Click to collapse
Want to trade?
*WARNING* RE-enable OEM Bootloader Unlocking after Update!!!
Just a heads up and REMINDER to go into Developer Options and turn OEM Unlocking back on after the OTA update because it had turned mine back off after sideloading.
I wish I had my laptop set up so I could remote in from work right now and begin downloading the image.
I take it Root is still working?
bjacks12 said:
I wish I had my laptop set up so I could remote in from work right now and begin downloading the image.
Click to expand...
Click to collapse
I've been thinking off using one of my phones as a hotspot for my laptop...Just not thinking it will be quite fast enough and stable enough to download and get a good MD5. My company watches everything.
techiedj said:
Just a heads up and REMINDER to go into Developer Options and turn OEM Unlocking back on after the OTA update because it had turned mine back off after sideloading.
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Click to collapse
Why not just get it over with and UNLOCK it? Once you are unlocked, the state of that checkbox is irrelevant.
techiedj said:
Just a heads up and REMINDER to go into Developer Options and turn OEM Unlocking back on after the OTA update because it had turned mine back off after sideloading.
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Click to collapse
Why is that important? Will I brick my device if I don't? Please explain for an absolute newbie!
Thank you!!!
s0101 said:
Why is that important? Will I brick my device if I don't? Please explain for an absolute newbie!
Thank you!!!
Click to expand...
Click to collapse
If you don't unlock, and leave your bootloader unlocked it can. If you have the check box checked then the bootloader remains locked. So if you get caught with a bad flash or anything else that causes a bootloop there is no way to gain access to the bootloader and run fastboot.
Not off to a great start. I've had my 3rd crash triggered simply by browsing to the reddit nexus 9 board. Now it appears to be on a forced cache erase after the consecutive crashes.
From this we can safely say nobody in Google pays any attention the forum moaning otherwise they might have noticed this issue.
Anyone get an OTA for the LTE version yet? They haven't posted the factory images which scares me a little that LTE might get left behind. The 5.0.2 links went up for both at the same time.
stuken said:
Not off to a great start. I've had my 3rd crash triggered simply by browsing to the reddit nexus 9 board. Now it appears to be on a forced cache erase after the consecutive crashes.
From this we can safely say nobody in Google pays any attention the forum moaning otherwise they might have noticed this issue.
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Click to collapse
Mine's still running really warm and it's losing power over USB just by being on. I'm watching the battery drain simply from the screen idling on Google Now. Come the **** on Google, heat and battery drain should have been primary concerns.
Edit: Fortunately though, it seems like the entire device is running buttery smooth, which is literally a first on stock Android for me. Even my Nexus 6 hiccups without a custom ROM and that has the S805 and 1 more GB of memory.
Still no OTA for LTE on 5.01 -> 5.02 ...
What the hell is Google doing... firstly releasing almost beta Lollipop that on our Nexus have serious issues.. after waiting and being the last device to be updated still no upgrade to LTE which is more expensive and deserves at least same support.
If our model is left behind, I will surely not buy a Nexus device ever again.
atomikpt said:
Still no OTA for LTE on 5.01 -> 5.02 ...
What the hell is Google doing... firstly releasing almost beta Lollipop that on our Nexus have serious issues.. after waiting and being the last device to be updated still no upgrade to LTE which is more expensive and deserves at least same support.
If our model is left behind, I will surely not buy a Nexus device ever again.
Click to expand...
Click to collapse
LTE takes time. I wouldn't worry about it. I bet factory images are up within a day or two. I'm an LTE owner too, so I'm in the same boat. I'm just happy it actually started rolling out, as it started to look like it wasn't happening. This is a much bigger update than 5.0.1 -> 5.0.2
Updated this morning. So far so good
So far, it's definitely an improvement on performance but it remains to be seen with this is another cache-wipe factor or something. One of the first-impression fixes is that the light sensor seems to actually work now, while it was almost useless before.
I noticed the stock kernel is now on 2,5GHz high and that both cores are allways on, which i am not sure if it was happening on 5.0.x. I remember Franco noticing it on Nexus 6 5.1 too, so i guess it's a common practice by google to not turn cores off anymore.
Well so far so good. I never had major issues before. OTA side loaded fine. Did a factory reset to set up fresh. Now that everything is set up I'm just waiting for it to charge completely. It did get warm installing and updating everything, but no issues so far. Everything went smoothly.
There's a new apk named 'Who Am I?' That is disabled by default in this update. Turns out it's a widget that literally shows you the time and what your name is. Maybe it's for people with dementia or short term memory.
The way things have been going, most of us might have needed that widget by the time this update got to us if we'd waited much longer.
So, I just got myself a brand new Nexus 6P today, and I'm in love. However, after unlocking the bootloader, connecting to my Wifi network (haven't gotten to test others yet) seems to cause my device to slow down and lock up. This happens on both the stock rom and on cyanogenmod. Has anybody else experienced this, or know how to fix it without RMAing my phone?
Pyrokineticdew said:
So, I just got myself a brand new Nexus 6P today, and I'm in love. However, after unlocking the bootloader, connecting to my Wifi network (haven't gotten to test others yet) seems to cause my device to slow down and lock up. This happens on both the stock rom and on cyanogenmod. Has anybody else experienced this, or know how to fix it without RMAing my phone?
Click to expand...
Click to collapse
I never faced any such problem, ever. Which Android version and build number are you currently running on your 6P?
Also did you try re-locking and then checking if it works fine?
DJBhardwaj said:
I never faced any such problem, ever. Which Android version and build number are you currently running on your 6P?
Also did you try re-locking and then checking if it works fine?
Click to expand...
Click to collapse
I'm on Android 6.0.1 and my build number is rather large because I'm on cyanogenmod right now, you can see a screenshot of my about page if you go to imgur slash 1b8VtH7 and yes, it did persist when I re-locked it
EDIT: If you want, I can make a video of the behavior so you can see it for yourself.
Pyrokineticdew said:
I'm on Android 6.0.1 and my build number is rather large because I'm on cyanogenmod right now, you can see a screenshot of my about page if you go to imgur slash 1b8VtH7 and yes, it did persist when I re-locked it
EDIT: If you want, I can make a video of the behavior so you can see it for yourself.
Click to expand...
Click to collapse
I could see in the screenshot that your radio version is latest, so my doubts are clear, and everything is fine there. To rule out the software aspect completely, you could give a try to a factory reset by flashing the factory image.
If that doesn't work, I would advise you to re-lock bootloader, and take your phone to the service centre.
Yeah, I was gonna give re-flashing stock a try in the morning. As far as bringing it to a service center, I've got no idea what to do, since I bought the phone through Amazon. Hopefully there should be some sort of RMA procedure available through them
Pyrokineticdew said:
Yeah, I was gonna give re-flashing stock a try in the morning. As far as bringing it to a service center, I've got no idea what to do, since I bought the phone through Amazon. Hopefully there should be some sort of RMA procedure available through them
Click to expand...
Click to collapse
Good luck. :good:
Even I brought my Nexus 6P through Amazon India. I had an issue with a misplaced volume key, so what I did was, I restored stock, relocked and took the phone to the nearest Huawei service centre. Took the phone, box, and all accessories, and also a copy of invoice from Amazon itself.
DJBhardwaj said:
Good luck. :good:
Even I brought my Nexus 6P through Amazon India. I had an issue with a misplaced volume key, so what I did was, I restored stock, relocked and took the phone to the nearest Huawei service centre. Took the phone, box, and all accessories, and also a copy of invoice from Amazon itself.
Click to expand...
Click to collapse
Well, I got antsy and just reflashed a bunch of different versions and roms; it's all the same, but now it's actually saying there's a problem instead of just hanging; gotta send it in -_- Oh well, at least I know when it finally gets here (again) I'll have an awesome phone.
Pyrokineticdew said:
Well, I got antsy and just reflashed a bunch of different versions and roms; it's all the same, but now it's actually saying there's a problem instead of just hanging; gotta send it in -_- Oh well, at least I know when it finally gets here (again) I'll have an awesome phone.
Click to expand...
Click to collapse
Good luck with it. :good:
Hello guys.
I live in South Korea and just had contact with customer service.
They said once my warranty is now passed, they might not be able to provide me a free repair, but google will soon release an update that is supposed to fix the BLOD(Boot Loop Of Death), so I'd better wait for it.
I don't know if it will work, but for me, and people having a phone which can't even get to recovery but only bootloader, who seem to have nothing to lose, this update will worth the wait.
Let's hope that's true and we can get our 6P back to life.
Didnt Google mentioned BLOD is a hardware issue earlier?
Aswin08 said:
Didnt Google mentioned BLOD is a hardware issue earlier?
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Click to collapse
Yeah. There's a news that Google said it's hardware problem, but Huawei did say the upcoming update will fix it.
IDK which one is truth.. just hoping simply updating software will fix it.
frostydawn said:
Yeah. There's a news that Google said it's hardware problem, but Huawei did say the upcoming update will fix it.
IDK which one is truth.. just hoping simply updating software will fix it.
Click to expand...
Click to collapse
If it's a software issue why does it happen with Marshmallow, Nougat and custom ROMs? I don't think Huawei is being honest.
jhs39 said:
If it's a software issue why does it happen with Marshmallow, Nougat and custom ROMs? I don't think Huawei is being honest.
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Click to collapse
Oh it didn't occured to me..
I also have some doubt that it's a software-related problem, because downgrading to MM doesn't even work.
Well, maybe they are fixing bugs that they haven't found before, or also maybe, the defective OS has triggered something..
I'm not sure that update will fix my phone, but for now, this is my last hope.
frostydawn said:
Oh it didn't occured to me..
I also have some doubt that it's a software-related problem, because downgrading to MM doesn't even work.
Well, maybe they are fixing bugs that they haven't found before, or also maybe, the defective OS has triggered something..
I'm not sure that update will fix my phone, but for now, this is my last hope.
Click to expand...
Click to collapse
Good luck but I honestly wouldn't get my hopes up too high. But you aren't the first person Huawei told this to. Hopefully there is something to it besides them trying to brush people off. I personally think people should file a class action suit against Huawai since the phone appears to be defective and it should last for more than a year given its premium price. I've never had a phone from HTC, LG or Samsung break, no matter how long I kept using them. I've never even heard of another phone that has all the issues the 6P does.
jhs39 said:
Good luck but I honestly wouldn't get my hopes up too high. But you aren't the first person Huawei told this to. Hopefully there is something to it besides them trying to brush people off. I personally think people should file a class action suit against Huawai since the phone appears to be defective and it should last for more than a year given its premium price. I've never had a phone from HTC, LG or Samsung break, no matter how long I kept using them. I've never even heard of another phone that has all the issues the 6P does.
Click to expand...
Click to collapse
Yeah I'm suspecting if there's an inherent hardware defects, and if that's the case, I think they should provide us a proper support like LG providing refund of Nexus 5x in US.
But, I'm not an expert and don't know what caused boot loop.
As I saw another person who may live in another country of mine, heard from Huawei that update will fix the problem, there may be something google is preparing for.
For now, there best thing I can do, is wait android 7.1.2 beta image.
If it won't work, that's a problem of then.
p.s. luckily I have unlocked bootloader, but considering boot looping devices can update their software only through unlocked bootloader, what should normal people having locked bootloader should do?
frostydawn said:
Yeah I'm suspecting if there's an inherent hardware defects, and if that's the case, I think they should provide us a proper support like LG providing refund of Nexus 5x in US.
But, I'm not an expert and don't know what caused boot loop.
As I saw another person who may live in another country of mine, heard from Huawei that update will fix the problem, there may be something google is preparing for.
For now, there best thing I can do, is wait android 7.1.2 beta image.
If it won't work, that's a problem of then.
p.s. luckily I have unlocked bootloader, but considering looping devices can update their software only through unlocked bootloader, what should normal people having locked bootloader should do?
Click to expand...
Click to collapse
Exactly, with those people have warranty expired and locked bootloader as well will have to throw it away?
Blod, I assume thats bootloader something something. Wish everyone would just write ..... Nevermind.
dontbeweakvato said:
Blod, I assume thats bootloader something something. Wish everyone would just write ..... Nevermind.
Click to expand...
Click to collapse
Battery life of death...
dontbeweakvato said:
Blod, I assume thats bootloader something something. Wish everyone would just write ..... Nevermind.
Click to expand...
Click to collapse
Sorry for not writing post in a way everyone can understand easily and using only abbreviation.
BLOD means Boot Loop Of Death
tigsandmitch said:
Battery life of death...
Click to expand...
Click to collapse
*Boot Loop of death
Hardware Issue
frostydawn said:
I don't know if it will work, but for me, and people having a phone which can't even get to recovery but only bootloader, who seem to have nothing to lose, this update will worth the wait. Let's hope that's true and we can get our 6P back to life.
Click to expand...
Click to collapse
If you have exhausted your warranty options, it's time to put the phone down and move on.
v12xke said:
If you have exhausted your warranty options, it's time to put the phone down and move on.
Click to expand...
Click to collapse
Maybe you're right.
I'm not sure if the update will fix my phone, and whether they meant 7.1.2 beta or officially update.
I also have a bad feeling that my phone won't back, but if this phone doesn't return, I have no choice but keep using my old-fashioned Nexus 5.
If the beta update doesn't fix it, maybe I'll just give up or give it a second chance for official update.. but for now, I can see some hope because Huawei said it to me.
There's some news about what I tried, but there ain't good things.
First, I downloaded N4F26O update(https://developers.google.com/android/images), which was uploaded in 2 days ago(Yeah, I only thought about 7.1.2 beta, abd didn't think about this) and installed it.
It didn't work.
So I contacted with Huawei and Google's consumer care center.
Huawei said, to talk about softwares, I should contact with Google.
Google said, they didn't receive any plan of the update which is supposed to fix boot loop. I got confused, since a days ago, Huawei once did say there will be that update.
They also said, if I have a secondary phone, I'd better use that phone and see if the update will be released and fix my phone.
So... I didn't gain anything. Google and Huawei both said they can't assure the update will fix the bootloop, and the only clear solution is to change its motherboard.
Well, I won't give up, at least unti thel 7.1.2 beta's release, but I'm tired and for now, have nothing to do.
I'll just wait for the 7.1.2 beta.
I'll just keep waiting...
If you feel compelled to support, and bring attention to this issue.
https://www.change.org/p/google-inc...utm_source=share_petition&utm_medium=copylink
frostydawn said:
There's some news about what I tried, but there ain't good things... I'll just keep waiting...
Click to expand...
Click to collapse
Since you have nothing to lose, why not try this while you are waiting. I would direct any questions you have about this method to the dev.
v12xke said:
Since you have nothing to lose, why not try this while you are waiting. I would direct any questions you have about this method to the dev.
Click to expand...
Click to collapse
But that's seems to be for devices that's stuck in EDL mode.
I still can access bootloader, so thank you for your advice, but that seems to not work.
I'm afraid that you'll have to let this go.. Huawei is know for telling customers BS on the phone. Even the warranty repair center sucks. They downgrade people their phones and say that the battery issue is now resolved. It really is a shame, but they don't give a rat's *ss about you or any other customer who has already paid for the product.
Hi there,
i see many post since the oreo start to roll out that dealing with restarts,bootloops, etc...with the 6P, do you think that it has something that it's not fit the nexus?
thanks
I7210I said:
Hi there,
i see many post since the oreo start to roll out that dealing with restarts,bootloops, etc...with the 6P, do you think that it has something that it's not fit the nexus?
thanks
Click to expand...
Click to collapse
Restarts perhaps but not necessarily bootloops. I have not upgraded and I experienced the boot loop of death myself. I was able to fix with the tools provided here
Sent from my Nexus 6P using Tapatalk
restarts i got only two and only in oreo, the bootloop was fixed too (i don't remember even how cause it was only in the previews version of oreo) but except the restarts i get nothing, is it because of the oreo?
I7210I said:
Hi there,
i see many post since the oreo start to roll out that dealing with restarts,bootloops, etc...with the 6P, do you think that it has something that it's not fit the nexus?
thanks
Click to expand...
Click to collapse
I get the battery issue with nougat and Oreo, it's worse with Oreo.
so according to the answers it's software (oreo-nougat) thing and not hardware, am i right?
I7210I said:
so according to the answers it's software (oreo-nougat) thing and not hardware, am i right?
Click to expand...
Click to collapse
No, you're not. It's just ppl come out of the woodwork blaming every new OS. Usually it's because they either already had a pre-existing hardware issue (eg. degraded battery) or they did not perform a clean wipe and install the new OS from a blank slate.
Mine has been running fine. Except maybe my monthly security updates don't seem to show up.
i had till now only one restart but the sync to gmail isn't work fine, it sync's one in 10-15 min according to what i saw and these is after full wipe and clean install