Hi all,
I have the Plantronics Discovery 975 bluetooth headset which has never given me problems before on previous HTC phones, but I now hear crackling whenever someone speaks...
Are there other bluetooth headset users with the same problem?
+1 voyager pro sametimes cracle sometimes no
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We bought two SGS2 and two Plantronics Discovery 975 Bluetooth headset at work. I got one of the phones and one of the headset and I'm having the exact same problem as you have. My other colleague who were happy enough to recieve the other phone does not have any cracking noise which is rather weird.
I even tried my headset connected to his SGS2, i had to make sure my head wasn't messing up the signal or something lol... and it worked fine, so it's something with the phone i guess.
In this thread they talk about KE7 having a new sets of Bluetooth profiles and what not. Perhapes Samsung recognized there was some bug and changed things around.. But i'm only guessing here.
In case anyone is wondering:
Yes, both phone and headset was fully charged when tested.
Yes, both phones and headsets were tested in the same room around the same time so it cant be interference from external sources as it didn't bother the other SGS2.
I'm using KE2 over here. I forgot to check what version my colleague is using but we got the phones the same day from the same store so I bet he is using KE2 as well.
Did both phones have WiFi enabled or disabled?
Come to think of it, I think i had it enabled on mine but not on the other phone. I'll try compare them again and this time have wifi off on both phones.
I had a 975 for about two weeks before I returned it. I wasn't getting consistent performance on either my G2 (HTC), G2X (LG), or Vaio P (Sony). I replaced it with a BlueAnt Q2 and didn't have any problems with the same devices. It works really well on the SGS2 for phone, media, and Voice Talk. The 975 also wasn't A2DP and I like to listen to music and audio on my headset sometimes.
I tried disabling the wifi, not sure if its just now or not but, it seems to be working better. I still hear the crackling noise every now and again but not like before. However i think i will keep using my SE MW600. It delivers more solid performance and the sound quality is better as well. Maybe it's because the MW600 supports A2DP.. i cant really tell.
HTC HD2 Tmobile USA I am also having serious crackling problems...to the point of contacting Plantronics to replace my Voyager Pro and pay $49 for refurbished headset. Distance to phone 2 feet and only getting 1 bar on bluetooth strength. Any sort of obstruction like moving head between headset and phone still at 2 ft away...noticeable crackling and 1 or less BT signal strength on phone. With Wifi enable crackling increases. Connecting to a linksys router just 3 ft away is quite fast but still only 3 signal strength. Turning off bluetooth causes a rise in wifi signal strength but zero bars if more than 10 ft from router. I hard reset but problems still existed.
Extensive research on the problem came across issues about bluetooth and wifi electronics on circuitboard are side-by-side and has something to do with the negative affect on each other.
Anybody have similar "crackling" audio or crackling sound and / or LOW signal when close to phone or wifi routers. I welcome any suggestions at this point.
CPU QUALCOMM 8250B
BLUETOOTH VER 2.1/2.1+EDR
OS 5.2.21913 (21913.5.0.94)
MANILA 2.5.20181424.0
ROM 9-29-10
RADIO 2.15.50.14
PROTOCOL 15.42.50.11u
Jawbone and bluetooth crackling
Hi,
I have a Jawbone Prime which I used for my iPhone 4, which was crystal clear, now I've used it a couple of times with my S GS2 and so far I'm struggling to get a clear call quality.
I thought it was the headset but I have tried it with a friends Advantax speakerphone and that happens the same, every 10 sec's it goes quite and crackles to the point that it's impossible to actual have a conversation!
My phone is only 3 weeks old is it worth exchanging it or will I get the same problem if its a software issue??
Help please
BTW I have just spoken to a lady from Samsung about this issue, to find out if it is a handset issue or software. After being passed around saying it was the headset, though I explained I have tried another 2 headsets, she now said my headset is not compatible.
When I asked her for a list of compatible headsets she put me on hold and then came back saying 'Please go to an accessory store to find out'.
I don't like being fobbed off but I believe Samsung are doing that to me and everyone else! I asked if they were fixing this issue, as there are other forums of this issue, she couldn't answer that question funny enough!
I'm now going to try another handset with my sim and the headset as I work in CPW, finger crossed!
I don't know if I am having the same issue as you guys. You are describing it as "crackling"? My connection falls into a state where the audio sounds as if the bandwidth is REALLY low. So the other person's voice is choppy - really fast choppy - I don't mean intermittent sound.
If I briefly transfer the audio to the phone and then back to the handsfree device again it clears up.
This happens in my car which has a Parrot CK6100 and also our BMW mini built-in bluetooth system.
I have a UK Orange branded SGS2 with KE2 firmware.
Could someone try doing the above and see if it clears up the audio?
As a side issue, stereo audio over a2dp works without problems so it is not a signal strength issue.
+1 Discovery 975
Better with wifi off, but still crappy sound.
I have been having a problem with my bluetooth crackling in my car for a very long time now. I did a search and found this very old thread. I wanted to bump it up to see if anyone else is having a problem like this and if there is any known troubleshooting steps we could take. As previous people have posted, stereo bluetooth works fine, its just on calls with my car that it intermittently crackles. I can toggle the connection to my phone and back to my car to clear it up, but who wants to do that? This happens nearly every call. I thought it was my car so I ignored it but I recently tried my phone in a different car and had the same issue. Ironically, I never have this issue with regular bluetooth headsets, only with cars. Anyone else have a problem like this?
Hello all,
I've noticed that since the 2.3 update, I get a lot of stutter when playing music over Bluetooth A2DP. This is the same issue that is reported here:
http://code.google.com/p/android/issues/detail?id=15189
Anyone else found the same? Any thoughts?
Not sure if this is related, but I have the Droid 2 with 2.2. Most of my mp3's played great via bluetooth (on the Motorola headset (S9-HD)), however, there was always a few that would stutter consistently. After trying nearly every suggestion out there, I found that when I unchecked the ENHANCED STEREO option under the bluetooth settings, the stuttering stoppped. Unfortunately I did lose some sound quality.
Ive always had this problems with bluetooth A2DP, iphone and DHD, never been able to fix it either.
Playing through my Kenwood BT head unit.
Anyone else having serious bluetooth issues in car or otherwise? I cannot make calls out in my car (2010 GMC Terrain). It will make the call initially, but the sound is very choppy and I drop the BT connection every time.
Figured I would try here before returning the phone to see if its a known issue. Very frustrating considering my SGS1 worked 100% fine.
BobbyTee said:
Anyone else having serious bluetooth issues in car or otherwise? I cannot make calls out in my car (2010 GMC Terrain). It will make the call initially, but the sound is very choppy and I drop the BT connection every time.
Figured I would try here before returning the phone to see if its a known issue. Very frustrating considering my SGS1 worked 100% fine.
Click to expand...
Click to collapse
I use BT a lot and haven't had any trouble establishing and maintaining a connection. I've used it with two different Infiniti's and it's performed flawlessly - auto connects, transfers contacts, support calls waiting and hold, streams BT audio, displays artist and title via the car's display, pauses music for incoming calls, and tracks forward and back using the car's controls.
Does the Terrain have GM's funky BT via OnStar? I had a CTS with it and it drove me mad. I had three different phones and none of them worked exactly the way they should have.
BobbyTee said:
Anyone else having serious bluetooth issues in car or otherwise? I cannot make calls out in my car (2010 GMC Terrain). It will make the call initially, but the sound is very choppy and I drop the BT connection every time.
Figured I would try here before returning the phone to see if its a known issue. Very frustrating considering my SGS1 worked 100% fine.
Click to expand...
Click to collapse
Ford Edge with Sync. The sound quality with my SGS2 is horrid! Mine is also choppy though I don't drop the connection. As soon as I turn bluetooth off the sound quality on the phone is great.
Guys, I've this same problem with my car (2009 Toyota Avensis + build-in Nokia CK-100 - official Bluetooth module) and my friend car (2010 Nissan Note + build-in BT Nissans radio). Choppy sound but I didn't see disconnects. I've branded rom for Polish T-mobile, shoud I change it to custom? or maybe any official service can re-install branded firmware?
Maybe Wifi + BT + GPS couldn't be turn onn at the same time? I didn't find any paths to resolve problem.
Sorry for my poor english
I am using mine with a Ford and it works perfectly.
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I'm having issues with my car's bluetooth connection and my S4. They pair ok, but after about 10 seconds, the Call Audio checkbox in the bluetooth settings on the phone unchecks itself. I have the OEM bluetooth adapter for my Nissan 350Z which is a pretty basic affair - no address book downloading or media audio, just call audio.
I vaguely remembering having a similar issue a couple of years ago with my Galaxy S2 but everything I've tried so far doesn't appear to have helped...
Maybe someone else has had a similar issue and found a workaround?
Hey!
Since I've my Nokia 5, I have problems with the Bluetooth when I hear music over ny BT-Headset (Anker SoundBuds Sport IE20) or in the car.
Sometimes the music is stuttering, which sucks.
After a few weeks, I've noticed that I have this problem only when my phone signal is bad. If the signal gets better the problem is gone.
So I don't know why I have this problem, but with my old Galaxy S5 there wasn't a problem like this. Also I hear music offline (no Spotify etc) and the problem only shows up with Bluetooth.
I hope someone can help me