Bought an S8 with broken seal. Should I keep it? - Samsung Galaxy S8 Questions and Answers

I bought a s8 dual sim (on 6.9.2017), where the seal on the package was broken. The package looked suspicious, so I filmed the unboxing. Someone put a seal over the original one. The Samsung seal below was cut.
So I returned to the dealer and he told me it must have been the importer who checked the phone. Now Im trying to find out if the phone was used before. Used the "Phone INFO ★Samsung★" App to check
Congratulations!
Your phone is ORIGINAL.
NOTE: Manufacturing date does not match with the Serial Number.
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The manufacturing date is: 2017.04.30
I checked the serial number on imei24.com and get following results:
Division: Mobile Phone (HHP)
Production location: Korea SEC
Manufacture line: 8-Line
Production month: May 2017
Factory warranty till: 31-07-2019
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the price was around 615 euro, thats 25 euro more than the cheapest new non dual sim s8 around. but 150 euro less than the average price for a s8 duos.
What do you think happened here. Is it a refurbished/used phone? Or did someone just check the package. What would you do? I really appreciate any help. Thanks in advance

For what you are getting at the price, I wouldn't really be worried about the Seal, If you are buying from a company like eglobal central which is a UK website but phone ships from Korea etc, the phones always come with the seal broken but the device itself is new, I have read somewhere also that although some models will work outside of their country of sale, but you need to make a 5 minutes call from the country of original release before it can be used from another country, I am not sure how true this is.
Read the comment on this link https://www.techwalls.com/samsung-galaxy-s8-sm-g950-g955-model-number-differences/
Most of these devices coming from outside of europe will probably arrive with the seal broken especially if buying from ebay so I wouldnt be worried really.
I am just about to buy a SM-G955 (Korea) 6GB/128GB on ebay UK, coming from ireland or Korea. I intend to flash with a Europe/Uk CSC once I receive it.

Yeah sounds reasonable. That's also the reason why I didn't return the phone immediately, because I remembered reading on a website from a legit dealer that they open the package to remove the region lock. But I got a little bit paranoid because the dealer seemed suspicious and after checking with the phone info app i got this weird warning that the manufacturing date does not match with the serial number, which is weird.
Thanks for your advice.

Related

[Q] Country of origin for GSII sold on Newegg.com

Anyone know the country of origin of the GSII that Newegg.com is selling?
It doesn't look like it's Europe because in the product picture tour it has what looks to be a US travel charger. Other vendors that sell the GSII show European chargers with a US converter added.
Central, South American maybe?
Bump? Talked to Newegg in an email and they replied made in Korea....sigh.....
Sigh? You rather want one made in china? Remember samsung is in korea.
No, i wanted to know where they imported this phone from not where it was actually manufactured.
Get it from Expansys, they should be shipping UK phones now that supply is keeping up with demand. Tell them you want a UK phone when you place the order and you should be fine. If it ends up being something else, they're easy to work with for exchanges too. They'll also ship the phone back to the UK for you should you ever need warranty work whereas the newegg.com phone is sold without a warranty.
I bought mine from overseaselectronics.com and it came with U.S. samsung OEM charger and last but least it's made in china...but the quality of the phone is top notch, I don't think it's a knock offs....Oh...this version of the phone when you first power on the phone it's in different language as a default.
I just got my SG2 from newegg yesterday. I can't tell where it's from. I guess I'll have to do some more reading to find out what the differences are.
thrasher9 said:
I just got my SG2 from newegg yesterday. I can't tell where it's from. I guess I'll have to do some more reading to find out what the differences are.
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Click to collapse
DIAL *#1234# and Look here for hints.
http://forum.xda-developers.com/showthread.php?t=1113928
I bought mine from Amazon. It's from Claro carrier in Chile, but I flashed the European ROMs with XEU and they update just fine in KIES.
Thanks nraudigy2.
I did get mine from newegg.com and from what I can tell it's not from Korea.
PDA:I9100UHKE2
PHONE:I9100UHKE2
CSC:I9100UUBKD1
CLARO
Chile
UHKE2
Firmware info: PDA:UHKE2 PHONE: UHKE2 CSC:CHLKE3
Now to root.

Gtab 7.7 street price in Hong Kong

I have a friend coming over from HK next month & was thinking of asking him to get the wifi version Gtab 7.7 for me. He told me that Broadway sells it for HK$4088. Anyone here from HK know of somewhere to get it cheaper?
Thanks
Yrah, im interested in that too, just i need gsm version
Sent from my GT-I9100 using Tapatalk
The retail price for 3G version and wifi (16GB) should be $5,088 and $ 4,088 HKD.
3G version included a 16 GB micro sd card~~
A colleague came back from HK sporting one she picked up at the Airport Duty Free, apparently for a very good price (don't have details now). Might want to consider that. Said that it was the best impulse buy she'd made for a long time.
amuroares said:
The retail price for 3G version and wifi (16GB) should be $5,088 and $ 4,088 HKD.
3G version included a 16 GB micro sd card~~
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Click to collapse
This is correct. I bought mine in HK 2 weeks ago and all major stores use the same price; I got mine at Fortress.
My cousin doesn't suggest buying from the grey market, and I echo that excellent advice.
I bought mine in NYC about a week after it was released and paid $750 or something.
I have just brought at new one, the price is
Tab 7.7 (3G) : HK$4680 with 16g SD card
Tab 7.7 (Wifi only) : 3680
Mine was 4200 RMB in Shanghai, 16 gig 3G
Check http://www.price.com.hk/product.php?p=134460&hw=h&ps=star . Address of the shops is usually at the bottom of each listing. You can just search on google maps using them. So the price is in general around 470 USD (including 1 year warranty).
you can buy a wifi version 7.7 @ HK$3500 @ a shop called
A Grade
Lower Ground, (near escalator)
Golden shopping center
Sham Shui Po , Kowloon , HK
junta_mpb said:
This is correct. I bought mine in HK 2 weeks ago and all major stores use the same price; I got mine at Fortress.
My cousin doesn't suggest buying from the grey market, and I echo that excellent advice.
Click to expand...
Click to collapse
What is the grey market? I saw the price.com.hk link and some stores have 2 different prices. Can someone help explain to me. I plan to make a business trip to HK and would like to pick 1 WIFI only version.
Thx in advance
but the warranty only apply to hk samsung
smartgroupxda said:
What is the grey market? I saw the price.com.hk link and some stores have 2 different prices. Can someone help explain to me. I plan to make a business trip to HK and would like to pick 1 WIFI only version.
Thx in advance
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Click to collapse
In HK there as 2 ways of buying electronic goods. From authorised retailers where you generally pay rrp but get the benefit of full manufacturer warranty & the security of knowing the item is legitimate.
The 2nd way is from unauthorised resellers (the grey market) where the same item generally costs considerably less than rrp. The main negatives of this are no warranty except for the token one the reseller gives you, depending where the item was sourced it may not have menus in the language you require & most importantly legitimacy of the goods in that they may be factory seconds, stolen (rare), certain included accessories may have been taken out prior to sale, etc.
When I lived in HK a few years I bought 90% of technology items from grey market & only ever had one serious problem.
As you are not resident in HK I would go grey market you'll save a lot of $$$s and any warranty would only apply to HK only, but make sure you inspect THE actual tab you are getting making sure that everything supposed to be in the box is in there, turn on the tab making sure it works & inspecting it for any damage.
Best place to go for these sort of items in Kowloon side is Mongkok -Sin Dat Centre or Sham Shiu Po - Golden Centre. If you are nearer Hong Kong Island side then Wan Chai Computer Centre. I used spend hours in those places.
zen123 said:
In HK there as 2 ways of buying electronic goods. From authorised retailers where you generally pay rrp but get the benefit of full manufacturer warranty & the security of knowing the item is legitimate.
The 2nd way is from unauthorised resellers (the grey market) where the same item generally costs considerably less than rrp. The main negatives of this are no warranty except for the token one the reseller gives you, depending where the item was sourced it may not have menus in the language you require & most importantly legitimacy of the goods in that they may be factory seconds, stolen (rare), certain included accessories may have been taken out prior to sale, etc.
When I lived in HK a few years I bought 90% of technology items from grey market & only ever had one serious problem.
As you are not resident in HK I would go grey market you'll save a lot of $$$s and any warranty would only apply to HK only, but make sure you inspect THE actual tab you are getting making sure that everything supposed to be in the box is in there, turn on the tab making sure it works & inspecting it for any damage.
Best place to go for these sort of items in Kowloon side is Mongkok -Sin Dat Centre or Sham Shiu Po - Golden Centre. If you are nearer Hong Kong Island side then Wan Chai Computer Centre. I used spend hours in those places.
Click to expand...
Click to collapse
Thx again for your well explanation.
I found the places you mentioned above on Google Map but not Sin Dat Centre. I found Sin Tat Plaza. Is that it? I will be on Kowloon side on Canton street so I should be able to take a quick MTR to Mongkok. I love trying to find my ways around in Hong Kong.
Thx in advance
Canton Road is the main tourist area of HK. Lots of electronics shops around there that have the signs that say tax free but don't be tempted to buy there, big rip off, HK doesn't have sales tax.
One more thing before you seal the deal don't be shy to ask for freebies such as case & screen protector. If you do get a screen protector ask them to put it on for you. Don't know how they do it but it will be much better than you doing yourself. But if they don't do it in your presence make sure you make a note of the serial # before they take it away.
zen123 said:
Canton Road is the main tourist area of HK. Lots of electronics shops around there that have the signs that say tax free but don't be tempted to buy there, big rip off, HK doesn't have sales tax.
One more thing before you seal the deal don't be shy to ask for freebies such as case & screen protector. If you do get a screen protector ask them to put it on for you. Don't know how they do it but it will be much better than you doing yourself. But if they don't do it in your presence make sure you make a note of the serial # before they take it away.
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You guys are great here with all these awesome tips. So forget about Nathan street nearby right?
Thx in advance
Nathan Road is long...from where you will be nearer the the waterfront its the tourist part so no go. The further you walk up you get to the more local areas from Jordan - Yau Ma Tai - Mongkok - Prince Edward.
By the way the main authorised dealers would be Broadway, Fortress & Chuen Yuen. I think you'll find the rrp from these dealers is HK$4088 for the wifi version. Mine was bought from Fortress with free screen protector & a neoprene pouch. I have friends & relatives that come & go over regularly so if I ever need to use the warranty they can do it for me.
The cheapest my friend found for wifi version was HK$3680 but I heard they are as low as HK$3500.
When I was in Hong Kong in January I was told that there are 3 models:
1. International Wi-Fi
2. International Wi-Fi/3G/GSM phone
3. Hong Kong Wi-Fi/3G (Chinese language only)
Is this correct? For me English International Wi-Fi of course.
Thx in advance

[Q] how to know u have a genuine product?

Hi XDA,
i ordered a Nexus 10 from Valuebasket as it isnt available in my country. Now im a little bit worried as it took over a month before they send it and it should arrive tomorrow. The shipping adress is from Hong Kong and this is what gets me worried as to my knowledge Nexus isnt sold in China.
I would like to know how i could easily check if the product i will get is actually a real Google Nexus 10 and not a fake one made in China.
Thanks alot for any help on this
Gvdn
Gvdn said:
Hi XDA,
i ordered a Nexus 10 from Valuebasket as it isnt available in my country. Now im a little bit worried as it took over a month before they send it and it should arrive tomorrow. The shipping adress is from Hong Kong and this is what gets me worried as to my knowledge Nexus isnt sold in China.
I would like to know how i could easily check if the product i will get is actually a real Google Nexus 10 and not a fake one made in China.
Thanks alot for any help on this
Gvdn
Click to expand...
Click to collapse
I guess all you should do is go into Settings - Info about tablet and also could check in bootloader mode if all the options are the same. But in case it was fake, im sure you could easily see it on the box. And also, the tablet wouldn't look the same.
Could also try opening AnTuTu and see if it can verify you have a Nexus 10. Not 100% sure how sure AnTuTu is though.
Upload a pic of the box
Also check all the FCC credentials underneath the textured panel on the back.
Sent from my GT-I9210T using xda app-developers app
I looked up the items you mentioned... Their website shows the corrects specs and branding for everything (MIMO+HT40, pogo pin charger, dual side nfc, 9000mAh batt. ). These are things easily checked that aren't found in combination on other tablets. The ad looks completely legit except the price... If it's Euro, it's just slightly more than msrp... Pound it is extremely high (don't know from the £)
The month delay in shipping? I wouldn't read anything into this since I get stuff from overseas (uk and Taiwan) that takes that long all the time getting through U. S. customs. Especially if they ordered it from another country and then are sending it to you. I think that is what they may be doing since the price is so much higher.. An authorized reseller should have it at the MSRP.
You should be able to tell if it is legit just by checking it visually and then under menu/about for system versions.. Run a free hardware info app to check the hardware/sensors.
metaled222 said:
I looked up the items you mentioned... Their website shows the corrects specs and branding for everything (MIMO+HT40, pogo pin charger, dual side nfc, 9000mAh batt. ). These are things easily checked that aren't found in combination on other tablets. The ad looks completely legit except the price... If it's Euro, it's just slightly more than msrp... Pound it is extremely high (don't know from the £)
The month delay in shipping? I wouldn't read anything into this since I get stuff from overseas (uk and Taiwan) that takes that long all the time getting through U. S. customs. Especially if they ordered it from another country and then are sending it to you. I think that is what they may be doing since the price is so much higher.. An authorized reseller should have it at the MSRP.
You should be able to tell if it is legit just by checking it visually and then under menu/about for system versions.. Run a free hardware info app to check the hardware/sensors.
Click to expand...
Click to collapse
I have to correct you, im from Spain and it costed me 400€ the 16gb version, and I think it also costs 400$? If the conversion was done from € to $ I should have paid 308€, as always there isn't any conversion made

How to check is the Note genuine (authentic)? with serial number?

Hello,
I am planing to buy Samsung Note 4 via E-bay.
One reason is that proces are cheaper then shops here.
As shops here are adding nearly 200 euros extra to phones.
Depends deal i can find on e-bay.
All deals there phones have Product Identifiers section on advertisment.
Model and MPN
Example:
Model: SM-N910F
MPN: SM-N910FZKEBTU
So wich number i should check to know is the device realy a Samsung product and not some third party copy?
I guess you are somewhere in Europe. Try to buy from amazon.de. and make sure it is sold by amazon or fulfilled by amazon so you are proteced in case you get a faulty or defective unit. When you get the phone, check the serial number in the battery compartment with the box. After you setup your phone, type *#06# on the phone dialer and compare that to the one written on the box. Then there is an app in the playstore PhoneInfo by vbdnguyen who is a member of this forum... that app will tell you if evergthing about your phone... goodluck

"New" g935f on eBay, arrives with broken seal - has happened twice

I recently purchased a "new" sm-g935f from a highly rated seller on eBay. It arrived with a broken seal and scratches on the back. The seller accepted a return and I moved on.
I found another highly rated seller and purchased another. This order, too, came with a broken seal. I don't see any scratches on this one... But I'm confused.
I'm getting a little frustrated trying to figure out whether this is just the norm for international versions of this phone. Why do sellers open the package and then list "new"?
Again, the most recent looks to be in perfect shape; no apparent IMEI lock (T-Mobile sim works), new plastic still on it, but seal is broken. Seller shipped the US adaptor in the outer package, so no reason to break the seal on the phone box, itself.
So, what should I do?
Some seller state this thing in description that " Box seal will be open for warranty purposes".
Please check this thing.
I believe international phones need to be opened and need to place a 5 minute call from the country of origin before they're considered unlocked, I've noticed some sellers do not state this.
Man kann nichts das g935f ins Geschäft in den USA kaufen
Man kann nichts das g935f ins Gescheft in den USA kaufen
And this is why I never buy any electricals from eBay because you always run the risk of your "new" item actually being 3rd, 4th or even 5th hand. Always buy direct from a shop or something moosh!
Sent from my SM-G935F using XDA-Developers mobile app
Unfortunately, in the USA, they do not sell the sm-g935f international variant... and we are stuck with the inferior Qualcomm processor.
If the phone with its accessories are genuine and still with their stickers on and nothing seems suspicious then accept it, maybe the seal is broken because the seller didn't want to pay tax and customs from the country he originally purchsed from, it happens here in my country if you purchase a phone without warranty absolutely at lower price but genuine and brand new.
So, most of you don't think this is a big deal?
Personally, if I was that set on buying a brand new device, I'd buy it directly from a retailer (like Amazon- their prices vary quite often) just so I can get that "fresh plastic film peeling" feeling that I get with a brand new device.
The thing with ebay is that a seller will want their item to go for as much as possible, especially considering eBay take 10% off of the top of the final sale price.
If you feel you can't trust ebay, just buy brand new.
It'll save you a butt-load of unfortunate experiences (like this one), and you'll even get a warranty; it'll be entirely your device!
this is CORRECT. so the phone can work outside of its country of origin and be fully unlocked, you need to make a 5 min call in the country of origin with a country of origin sim card/phone company

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