Database Users

AT&T connection problem

Hello all, I'll get straight to the problem and not waste any more of your time than needed as I know most of you are very busy.
I got a new HTC TyTN II and I am on AT&T in the US. My problem is that when I try to do something that streams audio or video data it will not do it. I connect to the Wi-Fi and it will do it just fine. I can open web pages and do speed tests till I turn blue, but streaming audio and video are out. I must also point out that because I live in Denver there is no 3G, I am on EDGE.
I have already talked with HTC, but they said I need to talk to the provider since the phone can do it via wi-fi. I went to a local AT&T store and said it might be my plan, they changed it from the MediaMax + 200 to the PDA connect package. I have seen no change and this was about 14 hours ago from this post. The rep also changed out my sim card as I had a Cingular 64K smartsim, they upgraded me to a AT&T 3G sim. They were unable to figure it out and suggested I call AT&T tech support (oh joy). I called and the rep I talked to said that its because I'm using an unbranded phone on the edge, when 3G hits denver this problem should go away, he also mentioned that it happens with most of the 3G phones that AT&T sells. For some reason though, this just doesn't sound right. Technically it could be done. A 64kbit audio stream is easily done via a 200kbit data EDGE connection, so I don't see why they wouldn't allow it. Just seems foolish to block these services if this is true. I just have a hard time believing this is the cause.
I have a few programs that do work, and don't work because of the data issue. Youtube mobile works, it uses a program called "Streaming Media", and the file format is .3gp, but when I stream other data, like from Orb in .3gp, it does not work, even in "Streaming Media". I have another program called Resco Radio, it enables me to listen to Shoutcast radio, but it does not work at all on the edge, on wi-fi it works fine. Then I have xstreamxm.com, they allow me to listen to XM on my mobile device using Windows Media Player. This also does not work.
Programs that do work are Windows Live Maps, Google Maps, Youtube Mobile, and internet surfing. Speed tests are coming in from 174-226kbits/sec from dslreports.com.
Knowing what you know now, what do you think the problem could be? I am open to ANY suggestion, so please write back. Thank you in advance for your time.

Sounds like you need to disable the proxy if you're on the $20 MEdia Maxx plan.
Read this thread:
http://forum.xda-developers.com/showthread.php?t=330171&highlight=streaming
It was a very simple search for me....

I have searched around the phone and I am not able to locate where to disable the proxy. I searched all the connection settings area and all the connections area. hmmm.....
EDIT - I found it, I had to change the settings on MEdiaNet, not My ISP. MEdiaNet settings are harder to get to which is why I missed them. You can't directly get to them from the connections page, you have to get the settings link while its dialing. I seemed to have gotten it fixed (HOORAY FOR ME! lol)
Thanks Flapjack for pointing out that thread, that really helped.

wifi as main carrier and unlocked HTC Tilt

Good Morning,
I recently have purchased an unlocked HTC Tilt running win mobile 6.1.
I have data blocked (from my old phone/plan. I am never with out wifi access however so basically i would like to turn this into a cell phone that uses wifi for Everything else. I am also working on building SBS 2003server and would love to configure sql on my server when build to be my sms provider. Everything I have is ATT. ATT wireless. ATT uverse. I don't need or want to be charged/billed as I am already using ATT for everything which would basically be double billing.
I guess I am asking how can I create or adjust current HTC tilt to be a cell phone with wireless accessories apps and connections for all but the actual phone calls? Can the below be achieved via downloads, regedits, flashrom etc?
Media Net run via wifi instead of cell modem connection. instant messengers blue tooth GPS google mobile apps all running via wifi instead of cellular modem>? Ideas help links etc I have been all over and am totaly stuck and on overload between work the server and this.
not opposed to getting different unlocked cell as well if it would make the task less cumbersome.

If You Cannot Access Google From Your Verizon 10.1 READ THIS

I have gone through three Verizon Samsung Galaxy Tab 10.1's in the past two days (since the Verizon release).
PLEASE NOTE: this only pertains to Verizon devices while trying to access Google pages using your device's DATA PLAN.
EVERYTHING works fine when you are connected via WiFi.
The first time I opened the browser, it tried to auto-log me into the default Verizon/tablet Google webpage. It never got there. I tried to access other pages in Google until I tired myself out. I tried installing Dolphin, Firefox, etc and still no go. I then tried connecting to WiFi and was able to access Google, so I figured this was probably a 4G issue. So I decided to call Verizon as I was somewhat sad about my new toy. Verizon had no notes or information at the time except for wiping my device a few times. Nothing worked. I was advised to return it, as it was deemed defective by Verizon's Tech Support.
I brought my device in and swapped it out. This one did the exact same thing. I tried logging onto Yahoo and it worked though. I showed the Verizon staff inside the store (because they had been fiddling with it for over an hour) and they were very happy to see that I found a way to make it work. I then tried accessing other sites and it also worked. About 10 minutes later, the staff had checked their Tech Notes on their Intranet or whatever they use, and a note popped up about a very large number of other customers reporting this problem.
Verizon said that they had a server issue and that was why this was not visible in their "notes" earlier. They said they are working on the problem and should have a way to fix the problem very shortly. One of the Techs their said I would be lucky if it happened in the next update. So we will see what happens.
Again this is only affecting a small portion of the Verizon Tab 10.1 4g LTE users at this time. And only when you are connected to CDMA or 4G. If you are having these issues with Google while on CDMA 4G (your data connection), just use your WiFi and everything should work just fine.
Don't cry. It will all be okay.
PS: I would like to apologize in advance if this post is not in the proper section. I am sorry.
-h3lls
Droid X-Droid X2
Xoom-Galaxy Tab 7-Galaxy Tab 10.1
Verizon Wireless

thanks for the info. BTW do you have Gtab wifi other than verizon Gtab. If yes any difference in functionality?

tabing said:
thanks for the info. BTW do you have Gtab wifi other than verizon Gtab. If yes any difference in functionality?
Click to expand...
Click to collapse
I personally do not have a Galaxy Tab (WiFi Only) for either the 7 or 10.1.
But my ex-wife has the WiFi Only version and she says that there is not as many processes running in the background on her WiFi Only Tab (compared to mine). I would have to guess that this has to do with the Provider, but I could be totally wrong.
-h3lls
Droid X-Droid X2
Xoom-Galaxy Tab 7-Galaxy Tab 10.1
Verizon Wireless

I have the same issue...
I wanted to chime in on this post to let you know what I've found out and to also give you a background on the experiments I've conducted both locally and with the Verizon techs.
I purchased the new Samsung 10.1 4G LTE tablet 2 days ago and have the same issue where I can't access google.com or anything related to the google domain via a browser when connected to the cellular network. Over wi-fi it works fine, but not over the 3g network.
That being said, I called Verizon tech support (no one had been aware of any issues with the tablets), and explained what was happening. I was escalated to a very good tech who walked me through several tests. In addition, I had two people in my office that had other tablets (a Verizon Xoom and an iPad2). This setup the perfect test bed.
Here's what we found out:
1. My Samsung 10.1 4G LTE can connect to google.com via wi-fi (both via a router and cellular hotspot).
2. My Samsung 10.1 4G LTE cannot connect to google.com via the cellular connection.
3. We did a factory restore on the tablet but that had no effect.
4. I turned on the Samsung 10.1 hotspot and had the other tablets try to connect to google.com using my cellular connection to see if it was something on their server blocking the domain. Both their tablets connected successfully.
5. I downloaded both Firefox and Dolphin browsers to see if it was in the default browser. Both didn't load google.com.
6. Tested all the google apps on the Samsung and all worked via wi-fi and cellular connection.
The only thing I couldn't try was to load google.com inside a 4g network. I live in South Texas and the closest 4g network is 2 hours away.
So...
I was told to take back the device to where I purchased it and exchange it to see if it was the device. It took about an hour to see the local tech, so in the meantime, I though I would try the display tablets in the store to see if the problem existed with those.
All the Samsung 10.1 4G LTE devices didn't load google.com over the cellular network.
I felt like I had reached the limit of what could be done, but I still was interested to see if it would work in a 4g network.
So...
I had one of the techs call another Verizon store in San Antonio (a 4G environment) to have them load google.com.
IT WORKED!!!
My conclusion is that there is an issue with the tablet's software that is preventing google.com from loading via a 3g cellular connection. This explains why some people can get it to work (4g network) while others can't (3g network).
The tech went ahead and exchanged my device for a new one (which by the way, still didn't load google.com as expected) so he could send it back to Verizon and start the process of getting this rather embarrassing situation fixed...hopefully.
The ironic thing is, this only affects loading google.com and no other website. Being a google supported device, I would expect this to be resolved quickly.
I hope this has been helpful.

UPDATE: My 10.1 is working FLAWLESSLY now.
Thanks for the chime in. As I had said, the Tab worked fine with Google when connected to wifi, just not when connected to the Verizon network. That was the whole issue. The software issue seems to be a part of the issue, BUT I HAVE LEARNED THAT THE 4G LTE SIM CARDS MAY WELL ALSO BE A HUGE ISSUE (ALSO HOW THEY WERE INSTALLED).
The way the SIM card is installed could have been an issue, but there also could have been an issue with certain "batches" of 4G LTE cards that Verizon was given. To be perfectly honest, the first tablet I had that had this problem, I returned immediately and asked them to just replace my device and give me the card to take home so I could install it myself (I had been the only customer that day [opening day] to pickup a 10.1 and nobody there really knew how to set them up. They know the type of work I do and had no issue with it. I followed directions exactly as described, and still had the same issue.
It really disturbed me though when I had brought my first 10.1 back and they spent an hour into closing trying to figure out what was wrong (all 5 employees). The man who installed the card in the first place really wasn't even that sure if he had done it correctly. I don't think everyone was really too up-to-date on how to get these Tabs up and running with the LTE out of the box.
Verizon later told me that problems with the SIM cards themselves could be corrected without having to manually service the device.
Who knows.... All I know is that the issue is no longer a problem for me. If anyone is still having problems in this area, please try and give me any details you can besides what has already been said. This way I can forward the information to my colleagues at Verizon and Motorola and update them further.
PS: I had also just learned that if you lived in an area where 4G was not available, but was suppose to be in the very near future, you could have also had some "issues" with your 10.1. Nothing too specific, but there could be a handful of odd issues concerning new and upcoming 4G locations. That's about all I can really say.
-h3lls
Droid X-Droid X2
Xoom-Galaxy Tab 7-Galaxy Tab 10.1
Verizon Wireless
Sent from my DROID X2 using Tapatalk

Chiming in here. I've had the same issue with not being able access Google sites while on CDMA (LTE coming in November locally) since I purchased the GTab 10.1 LTE a week and a half ago. I have read posts on several forums with others having the same issue. After seeing this post today I tried once more using CDMA and it works. I have not made any changes or messed with the SIM card on my Gtab. Verizon must have done something on their end.

3G Doesn't Work for Chat

Hello,
I just got a brand new focus unlocked and i updated it to mango, everything works fime, wifi works fine but when i try to use only 3g conection the only thing that works is the IE and the rest doesn't work, i can't connect to windows live, to whatsapp, to facebook, anything only web browsing.
I reset all my data, without using the wifi, only 3g, i can't even log in to windows live, i can use ie withou any issue, i entered my facebook profile without any problem but when i try to log in to windows live i can't.
i also tried using another carrier sim card, the same problem
anyone else have the same problem?
Thanks

I have this problem with one particular carrier, really frustrating. I'm wondering if all Windows Phones act like this or only Samsung. This would help in my decision when buying another phone.

i changed my carrier and problem solved

[Q] Wifi Slow on Galaxy S5 - Strange Issue, Please Help

Hi All,
I was wondering if someone can help me. I am having a bizarre problem on my Galaxy S5, which so far has stumped Verizon, Samsung and Time Warner Cable Tech Supports.
For some reason, when I'm connected to my home Wifi network, certain apps run very slow. Basically, if you open an app like Facebook, Instagram, or the Google Play Store, a lot of the icons, pictures and thumbnails all show up gray, and either don't come up at all, or take forever to load. As soon as I turn Wifi off and switch over to 4G, they all pop up almost immediately. I've also noticed this problem on Google Now. You tap the microphone, say a command and it gets stuck on "Recognizing..." for a long time, and quite often comes up with "Can't reach Google at the moment." Again, it's only certain apps. Other apps like my web browser app don't seem to be affected.
This doesn't make sense to me, because I also have a laptop and my girlfriend's Galaxy S III connected to my Wifi network and they don't have this problem. I've even busted out my old LG Spectrum 2 and sure enough, these apps load up lightning quick on it. I've done an internet speed test on my S5. On my Wifi I get a 19ms ping, download speeds of 18 MB/s and uploads pushing 2 MB/s. When I'm on 4G, the ping is 40ms, and the speeds are only 6MB/s and 0.7MB/s respectively, so the Wifi theoretically should be way faster.
I spent over an hour on the phone with Verizon and Samsung Tech Support, and after trying a ton of different things, including a Factory Reset, they determined it was probably the device. Since I'm under warranty, they sent me another one. I got it yesterday and tried it...yep, same problem.
Just out of curiosity, I tried it on the Wifi at my workplace. Wouldn't you know it, the problem isn't there. But, I don't understand what could be wrong with my home Wifi. I've got Road Runner Turbo internet from Time Warner w/download speeds up to 20MB/s. I've also got a really good modem/router that cost several hundred dollars. And, like I said the problem doesn't seem to happen on other devices.
I've searched the internet and have found almost nothing on this. Does anyone know of something I can try? Here's everything I've tried so far:
"Forgetting" my Wifi Network and Reconnecting
Resetting the Modem/Router
Clearing Data and Cache on Affected Apps
Phone Factory Reset
Trying with another Galaxy S5
Switching from DHCP to Static Connection on Phone
Switching DNS to Google's Addresses on Phone (8.8.8.8 and 8.8.4.4)
Tinkering with the Modem/Router Security Settings and even Disabling Security
Changing the Router Bandwidth Settings
Changing my Router's Broadcast Channel - Have Tried Several Different Ones
Calling my ISP and Upgrading to a Higher Bandwidth/Speed
Here's my hardware details:
Phone - Verizon Galaxy S5, Unrooted, Running Stock Kitkat 4.4.4
ISP - Time Warner Cable, Road Runner Turbo
Modem/Router - Motorola/Arris SBG6782-AC
Thanks so much in advance!

Watching with interest.
Have a similar situation with my s5 900f international running latest NeatRom.
Some days better than others even when using home sky fibre optic and no drop in speed from router.

Had to get a new router
Ok, so I finally fixed the problem...in a manner that I wish I didn't have to resort to, but it seemed like the only option.
Let me start by thanking Rukbat from Android Central. I posted this topic there too, and his response was very helpful. Here's a repost of it:
Talk to Verizon (the tech people in the back, not the sales associates) or the Time Warner people (same thing - tech people) and see if anyone has an old Linksys or D-Link wifi router you can borrow for a day. (I'm using a Linksys WRT54G at the moment, and in router years it's as old as George Washington's corpse.)
From years of experience, writing communications code, playing with my phone, routers - and looking at my calendar - I'm guessing a bug in KitKat that shows up only with some apps. My almost new Linksys EA4500 started showing this problem almost as soon as the phones updated to 4.4.2, but the apps all work fine on old routers.
If an old router solves the problem, you can get a refurb WRT54 (G or GS) for the $25 range on Amazon (or maybe TW has an old one they'll let you use with one of their modems).
The Facebook app works just fine on mobile data, AT&T hotspots, TMobile hotspots - but not on new Linksys (supposedly the best) routers, and I've heard reports of the same problem on the newer D-Link routers, also supposed to be top-of-the-line. (I actually left the app running for 12 hours once, just to see how long it would take to update. It's more than 12 hours, because it still hadn't done anything. But standing in the parking lot at a Sam's Club, with a barely usable AT&T hotsopt signal, it updates in a couple of seconds.) AT&T connected me to their in-store wifi (which is secured, so of course they deleted the connection after we checked it out) and Facebook updated immediately. Speedtest.com shows over 14mbps download and pings running from 15-50ms with my new router that doesn't work with facebook, so it's not the connection, it's not the wifi signal itself, it's either a problem with certain apps or a problem with the 4.4 wifi firmware. Play store downloads are slower on the new routers too, but not too bad. just noticeably slower. (If I set up a guest account on the router it works fine, though, so it's not a bad router. It's just a pain to have to sign into the guest account every so often.)
This is the reason systems analysts turn grey at a young age and have bald spots. Problems that don't seem to make sense, and people in a position to debug them who can't or won't. I can reproduce the problem at will (which is the difficult part of fixing a problem), but there's no one interested in fixing it.
I ended up just getting a different router, as he suggested. From what he's describing, it sounds like some routers just don't play nice with some newer phones, for no apparent reason at all, which is both discouraging and frustrating at the same time. And I've come to the conclusion that my router is one of them. After spending hours on the phone with technical support from Verizon, Time Warner, Arris and Samsung, no one could find a solution for me.
I will say that I did find some hints from other places online that tweaking certain router settings will fix this problem, but I think I kind of nipped myself in the **** by not doing my homework when I bought my Arris modem/router. This router is locked down pretty tight from changing certain settings. You can't disable IPv6, which some people say fixed the problem. Someone else suggested enabling IP tunneling, but I don't see this setting on my router. Somewhere else, I read that this is the same thing as Port Forwarding, but I really don't know what port you would have to forward to a phone. You can't even update the firmware on my router, as Arris only provides it to cable ISPs...and they won't push it to customer owned devices. I don't even know why they sell this model to the public if that's the case.
So anyway, I just bought a much cheaper Netgear router from Best Buy, and wouldn't you know it, it works great! I think that it even outperforms my Arris. I guess the moral of the story is be careful about what you buy.

Update - problem solved!!!
I cannot believe this. I managed to get my phone working yesterday with my old Arris modem/router. I didn't even have to tweak it, or try to disable IPv6 or anything.
It turned out that the problem was my phone's SIM card. When I first bought the phone, I ordered it online and I remembered that it came in the mail with a SIM card. But, when I placed the card in the phone, it wouldn't activate. I probably should have called Verizon at that point to ask what I should do, but I ended up just taking the SIM card out of my old LG phone, and putting it in the S5. It looked the same to me, so I didn't think it would matter.
Then, not too long ago, I noticed that certain apps were saying that I needed an "Enhanced SIM Card" to use them, so it got me thinking, maybe I should have used the card that came with the phone. I called Verizon, and sure enough, they said that the card that came with the phone used much more updated technology, which is a better fit for the phone. So, they got it activated for me, and now not only do all of my apps work, but the slow Wifi problem is gone too! I didn't even know that the SIM card can affect Wifi. But anyway, this is great! I can take my new modem back, now.
I would ask anybody who has this same problem if they are not using a SIM card that came with the phone. If you are, it could be that you need a new one or more updated one. I believe most carriers will give you a new one for free. You can also check to see if your card is outdated in a couple different ways. Try opening an app like Softcard, and if it says that you need an Enhanced card, then your card is outdated. Also, check the numbers on your SIM. According to Verizon, in the US, the card should have a handful of numbers, followed by FIVE zeroes. If there are any more than five, it is an older card. It might be different for different countries or carriers.
Hope that helps!

Grrrr....spoke too soon. It worked fine for about a week, but now it's doing the same thing again, even with the new SIM card. Switched back to the newer router. Guess it's something with the Arris router after all.