I'm on my second S8 with the same issue, I replaced the first one due to a cracked screen. Samsung support can't help me, as all they did was remote into my phone and turn my ringer from sound to vibrate and reenabled all the bloat I disabled before I cut off the remote, then asked if I'd like to fill out a survey on their customer service... So anyways I haven't made a connection to a specific action causing it, it seems random, all vibration will just cuts out, but the phone behaves like everything is still working, nothing is greyed out I can turn the volume up and down, mess with vibration settings etc, it just doesn't vibrate. Sometimes it'll come back if I leave it alone for a few hours, but it'll always come back after a restart. Anybody having a similar issue?
p.s. also while I'm here anybody have issues with YouTube stuttering? Both my S8s do that too
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I got my Focus Friday and have been using it a lot since. This morning, it seems like the capacitive button feedback is much weaker; it's barely noticable when I press the button.
Notification vibrate seems fine as far as I can tell, and I don't care much about the buttons. I'm just curious about
A) Has anyone else experienced this, and
B) Could this lead to other vibration problems?
Thanks.
I seem to have the same problem. In fact, all vibration has gotten weaker. I am guessing it has something to do with dust? perhaps dust is jamming the vibration motor.
Yes!
I have this problem as well and from what I can tell, it's definitely not dust-related. My guess is it's some kind of firmware issue. I've done a hard reset of the phone (AT&T's stupid suggestion) and that didn't help at all. They tried to tell me it was because "I have so many apps installed and they can affect the functionality of the phone"...BS.
If you go into the Diagnosis App, the button presses are MUCH stronger like they should be. Enter ##634# in dialer and then call. Then enter *#0842# to go to the Vibration Test. I did this a selected "Vibrator On" then exited. This fixed my problem for about a day, then it came back. I've talked to AT&T 3 times about this and finally got to an Escalation Officer. I have to go to the store now so they can "verify" and probably tell me it's fine. The people on the phone said it's still vibrating so "technically it works," which is ridiculous.
I would try this troubleshooting stuff first if I were you to see if it helps but it was a temporary fix for me. I miss a ton of messages and calls when my phone is on silent because of this. The phone isn't working properly so this is a warranty fixable problem in my opinion. Good luck.
This happened to my focus in winter night, when it became cold the vibration didn't work properly. But after some time (and several restart) it's worked as normal
Hi. I'm having an issue with my Verizon S5 where the screen turns on randomly, sometimes a few times a minute, for no apparent reason. Researching the issue, I found a lot of people said the reason they found was that the charge port was bent slightly and after bending it back it fixed the issue. They noticed the screen would behave when it was plugged in because all the connections were forced into their proper places by the charger. However, mine turns on and off regardless of whether or not it is plugged in. I downloaded Wakelock Detector to try to see if there were any apps forcing my screen to wake up but it only listed a couple apps and processes and, combined, they didn't come anywhere near the number of times my screen was woken up. Interestingly, the same day I noticed this problem, my home button also stopped working. It will not turn on the screen when off and it will not bring me to the home screen when the screen is on. I thought maybe it was occasionally functioning, causing my screen to turn on. However, I have never experienced the opposite issue; I have never been using my phone with the screen on and had it suddenly bring me to the home screen. Also, oddly my screen does not have this issue when I am playing music either through the speaker or via bluetooth. If I have music playing, the screen never turns on randomly. If I pause my music, the issue returns and my screen turns on randomly unless I resume my music.
The fact that it doesn't do it while playing music (either over bluetooth or through the speaker) means it must be a software issue rather than a hardware issue. The fact that my home button stopped working at the same time seems to make it seem like a hardware issue but maybe my home button not functioning and my screen turning on and off randomly are both part of the same software issue? I have attached a screenshot of my current version of Android and other details.
Thanks in advance for any help.
TaintedSpuds said:
Hi. I'm having an issue with my Verizon S5 where the screen turns on randomly, sometimes a few times a minute, for no apparent reason. Researching the issue, I found a lot of people said the reason they found was that the charge port was bent slightly and after bending it back it fixed the issue. They noticed the screen would behave when it was plugged in because all the connections were forced into their proper places by the charger. However, mine turns on and off regardless of whether or not it is plugged in. I downloaded Wakelock Detector to try to see if there were any apps forcing my screen to wake up but it only listed a couple apps and processes and, combined, they didn't come anywhere near the number of times my screen was woken up. Interestingly, the same day I noticed this problem, my home button also stopped working. It will not turn on the screen when off and it will not bring me to the home screen when the screen is on. I thought maybe it was occasionally functioning, causing my screen to turn on. However, I have never experienced the opposite issue; I have never been using my phone with the screen on and had it suddenly bring me to the home screen. Also, oddly my screen does not have this issue when I am playing music either through the speaker or via bluetooth. If I have music playing, the screen never turns on randomly. If I pause my music, the issue returns and my screen turns on randomly unless I resume my music.
The fact that it doesn't do it while playing music (either over bluetooth or through the speaker) means it must be a software issue rather than a hardware issue. The fact that my home button stopped working at the same time seems to make it seem like a hardware issue but maybe my home button not functioning and my screen turning on and off randomly are both part of the same software issue? I have attached a screenshot of my current version of Android and other details.
Thanks in advance for any help.
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Click to collapse
Generally, I'd recommend a factory reset just to make sure whether it is or not a software issue.
If the issue is not solved, return the phone.
Sent from my XT1068 using XDA Free mobile app
Solution Found
I was able to fix the problem so I thought I might as well share. I replaced the circuit board that goes under the home button (cost about 10 bucks lol). This is not the home button and cable itself. If you disassemble the S5 to the point where you can see the motherboard, the circuit board at the bottom with the charge port, capacitive buttons, and home button contact is the one I replaced. Hope this helps others with similar issues get working in the right direction. Be very careful disassembling your S5 if you decide to try this route.
I use my phone a ton for calls , imagine that .
Lately when I put a call on speaker, the screen will not turn off. It will not time out and even if I press the power button to shut the screen off manually, it just comes right back on.
Has anyone else experienced this and if so have you been able to correct it?
p.s. this has only been happening in the past week or so and I can't think of anything I did or any updates that would have caused this.
Thanks
I'm experiencing this same thing. Tried multiple things and even did a hard reset and the issue still persists. Very annoying.
I found a workaround where if I come out of the phone app, then I can lock the screen.
got the same thing. i read something on AC( think it was) regarding the calendar notifications not allowing the screen to go dark too. i wake up, my phone is super hot if i have an all day appt with a notification. did yall find a fix to this? the other forum mentioned possible connection to samsung pay.
Having the same issue. The screen does not turn off when holding the phone to my ear or when I'm using bluetooth headset.
Is anyone else having their phone do a random vibrate like a notification came in, but you don't see anything showing up as coming in to have it do that?
Advanced Features->Smart Alert is causing it. It will vibrate upon pickup detection if you have a missed call or unread message.
I've been experiencing the same problem on my S8+ and it's driving me crazy. Notification reminder, smart alert and all these other features are off. Really don't know what to do, I'm guess it's a hardware issue.
Samy Hamdallah said:
I've been experiencing the same problem on my S8+ and it's driving me crazy. Notification reminder, smart alert and all these other features are off. Really don't know what to do, I'm guess it's a hardware issue.
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Do you have Bixby disabled? It was happening to me when I hit the Bixby button with Hello Bixby disabled.
qwww456 said:
Advanced Features->Smart Alert is causing it. It will vibrate upon pickup detection if you have a missed call or unread message.
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Click to collapse
Hmm, ok. I just turned it Off. It was happening while the phone was already in my hand and I'd be doing other stuff. No calls or msgs were coming in when it happened though. Will see if this stops it.
Settings -> Accessibility -> Notification Reminder -> Turn Off
Hope that works. If not I remember back in my S6 days there was a menu in accessibility also for one of the categories where it had heptic feedback for sounds and everytime there was movement or sound it would vibrate. I cant find it though
kidqwik said:
Hmm, ok. I just turned it Off. It was happening while the phone was already in my hand and I'd be doing other stuff. No calls or msgs were coming in when it happened though. Will see if this stops it.
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Same here, I doubt that it's related to notification reminder. I had it turned off since I bought the phone.
If there is nothing happening (messages coming etc.) I think the vibration might come from the false haptic feedback in home button. Mine does it quite regularly and it is starting to drive me crazy. I hope it is software issue as the DOA isn't available anymore and I don't want to give it for the repair just yet.
My Phone also vibrates when my finger is near the fingerprint sensor and cant read it
kidqwik said:
Is anyone else having their phone do a random vibrate like a notification came in, but you don't see anything showing up as coming in to have it do that?
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Click to collapse
Is your bluetooth connected to anything? Once your phone's bluetooth disconnects from the other device, the phone vibrates
I have the same issue. It makes me crazy ! Samsung - any ideas?
Same here. I'm going nuts if nobody knows a solution.
That's since S4 days, people.
Mine does it too while I'm holding it. No notification on the status bar. It will just vibrate by itself.
My S4 never did that and that doesn't mean we should be fine with it.
It happens to me with the home button, the vibration isnt reliable and it sometimes vibrated 3 times.
watch this thread
https://forum.xda-developers.com/galaxy-s8/help/home-button-problem-t3600575/page26
So I uninstalled an app called Samsung Pay, then my phone just stopped getting the random vibrating.
kidqwik said:
Is anyone else having their phone do a random vibrate like a notification came in, but you don't see anything showing up as coming in to have it do that?
Click to expand...
Click to collapse
It is the Edge Panel. I had to turn off the Edge Panel to stop the vibration. Or you can go to settings and turn off the vibration for activating the Edge Panel. What happens is when you hold your phone, your palms sometimes activate the edge panel.
Since we are at it , while am driving and having the phone between my legs it turns on by itself. no vibration or anything. Anyone with similar issues?
P.S No notifications whatsoever. System or Internet based.
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Matt3561 said:
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
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Click to collapse
Its the proximity sensor.
Sent from my SM-G955F using Tapatalk
Proximity sensor is working though.. I have no way to test it properly but if I place my hand near it the screen goes black and when I move it it lights up again. It also doesn't make the click
Had this bug on every device
So it's just a bug? No fix currently? I'm just wondering because I haven't seen anyone talking about this specific issue before ¯\_(ツ)_/¯
I'm also suffering from this issue