After T-Mo Android Upgrade: Data Warnings Galore! - Galaxy Note 4 Q&A, Help & Troubleshooting

i just got an upgrade on my galaxy note 4 on august 3 (to 6.0.1 T-Mobile) and since, i've gotten 2 data warning messages! i've *never* gotten those before (unless on holiday using lots of data). i am 99.9% in areas with wi-fi, so data shouldn't be being used up.
does anyone know why that might be? does an upgrade use up more data?
help! thanks!

Related

Best way to disable 3G/data connection on Vibrant?

Hey guys! Just got my vibrant today, it is a beautiful phone. Going to root it and remove all the bloatware in a second here
Quick question for you guys-my current plan with T-Mobile does not include data. In the few hours I've owned the Vibrant, it has already sucked down several MBs of data...what is the best way to disable the data connection altogether? I only want to use data over wifi, nothing else.
Some googling revealed the app 'APNdroid'-is this still the best way to disable data, or is there a more current solution for the Vibrant?
Thanks!
That's odd. What plan are you on that allows you to access data without having a data plan?
To access data, I assume you'd need T-Zones at the very least (unless there's something even older that I'm forgetting). In which case, you will be nagged to upgrade to the 'Android Data Plan' after about 6-12 hours.
So confused.
I have a grandfathered myfaves plan. I definitely don't have data, was pretty confused when my phone started using data on the drive home. It completed a Google search for me and the 3g icon popped up in the notification bar. Hmmm....
Well if it helps any, I know for Bell Canada at least, even if you don't have a plan with a data addition, you can still access data (except at a really ludicrous rate).
(Or actually, this might be the case only because bell always put's it's browsers and junk on phones, even its feature phones)
Call T-Mobile and ask for a data block.

[Q] 3G/Edge issues on Nexus S ??

Hey there,
I just got my nexus s a couple days ago and right away I noticed that when I switch from wifi to Tmobile data (3G) it takes about 5 mins or so for 3G to actually connect and allow me to surf or use any data connection at all. By the way, it still takes the same amount of time(~5 mins or so) to connect even if I check 'use only 2g networks'. Then in the past 2-3 days everything seemed to work fine (mainly cause I haven't been switching between 3g/wifi but today I found a notification on my phone that a system update is available so I went ahead and installed it. That was 2 hrs ago and ever since then I cant connect to either 3g or edge. For a moment I thought that there might be some issues with the network itself so I slipped the sim card into my old Nokia phone and I immediately got the edge connection (my nokia doesnt support tmobile 3g). I see the 3G icon, ocasionally I see the arrows getting highlighted as well but they never turn green. I restarted the phone several times and it still doesn't connect. Anyone else expereinced this?
Thanks,
TpaFl said:
Hey there,
I just got my nexus s a couple days ago and right away I noticed that when I switch from wifi to Tmobile data (3G) it takes about 5 mins or so for 3G to actually connect and allow me to surf or use any data connection at all. By the way, it still takes the same amount of time(~5 mins or so) to connect even if I check 'use only 2g networks'. Then in the past 2-3 days everything seemed to work fine (mainly cause I haven't been switching between 3g/wifi but today I found a notification on my phone that a system update is available so I went ahead and installed it. That was 2 hrs ago and ever since then I cant connect to either 3g or edge. For a moment I thought that there might be some issues with the network itself so I slipped the sim card into my old Nokia phone and I immediately got the edge connection (my nokia doesnt support tmobile 3g). I see the 3G icon, ocasionally I see the arrows getting highlighted as well but they never turn green. I restarted the phone several times and it still doesn't connect. Anyone else expereinced this?
Thanks,
Click to expand...
Click to collapse
not sure if i understand 100% what your saying, but how fast your device acquires 3G depends on how strong of a presence there is of 3G
Right, but once it acquires the connection it stays strong and I never lose it. Besides that, even if 3g is weak shouldn't edge connect? I know for a fact that edge is available and strong since I never had problems acquiring it with my old signal and even now when I use my old phone it takes not more than 5 sec to connect to edge. Anyway, like I said I found that little weird but not a big deal as I haven't had any problems in last 2-3 days. However, ever since I installed that update I don't get any data conection (3g or edge) no matter what I do.
TpaFl said:
Right, but once it acquires the connection it stays strong and I never lose it. Besides that, even if 3g is weak shouldn't edge connect? I know for a fact that edge is available and strong since I never had problems acquiring it with my old signal and even now when I use my old phone it takes not more than 5 sec to connect to edge. Anyway, like I said I found that little weird but not a big deal as I haven't had any problems in last 2-3 days. However, ever since I installed that update I don't get any data conection (3g or edge) no matter what I do.
Click to expand...
Click to collapse
TpaFL, I am having the exact same issue as you, but I confirm that the Gingerbread update has nothing to do with it. When I got my phone last week I also noticed that the transition from wifi to 3G took a long time, and in some cases I ended up needing to reboot the phone. However, beginning yesterday morning, before the update was sent OTA, I could not use 3G/Edge at all and it's been that way ever since. One thing I've noticed is that when you trying browsing to a webpage that you will get redirected to a "m.web2go.com" page that says "service unavailable". To me this means that I still have 3G connectivity, but somehow T-Mobile is blocking my access to the target site for whatever reason.
When I called T-Mobile and explained the situation they told me a couple of things: 1) there was a network outage in my area that could be causing the problem; and 2) that I might be having a problem due to the fact that I am still on an old Blackberry plan. Neither of these make sense to me because if I plug my SIM into my old phone (Nexus One) everything works perfectly fine. I'm also hesitant to move to one of their current internet plans because my Blackberry plan is so attractively priced.
I just PM'd you regarding this in the hopes that maybe we can talk live and trade notes on how to get this problem solved.
Bob
betabob26 said:
TpaFL, I am having the exact same issue as you, but I confirm that the Gingerbread update has nothing to do with it. When I got my phone last week I also noticed that the transition from wifi to 3G took a long time, and in some cases I ended up needing to reboot the phone. However, beginning yesterday morning, before the update was sent OTA, I could not use 3G/Edge at all and it's been that way ever since. One thing I've noticed is that when you trying browsing to a webpage that you will get redirected to a "m.web2go.com" page that says "service unavailable". To me this means that I still have 3G connectivity, but somehow T-Mobile is blocking my access to the target site for whatever reason.
When I called T-Mobile and explained the situation they told me a couple of things: 1) there was a network outage in my area that could be causing the problem; and 2) that I might be having a problem due to the fact that I am still on an old Blackberry plan. Neither of these make sense to me because if I plug my SIM into my old phone (Nexus One) everything works perfectly fine. I'm also hesitant to move to one of their current internet plans because my Blackberry plan is so attractively priced.
I just PM'd you regarding this in the hopes that maybe we can talk live and trade notes on how to get this problem solved.
Bob
Click to expand...
Click to collapse
I had the same problem, I still had a BB data plan. Seems TMO has the IMEI's of the Nexus S ( the phone tech asked me how I liked my S without me telling her what I had... ), but not the Nexus One. My N1 worked just fine with the BB plan. Switched the 2 lines I have data on to the 4G Unlimited (Their name for non-BB data) and all is well.
lethalp1mp said:
I had the same problem, I still had a BB data plan. Seems TMO has the IMEI's of the Nexus S ( the phone tech asked me how I liked my S without me telling her what I had... ), but not the Nexus One. My N1 worked just fine with the BB plan. Switched the 2 lines I have data on to the 4G Unlimited (Their name for non-BB data) and all is well.
Click to expand...
Click to collapse
Hmm...I think T-Mobile knew I had N1 because the rep I spoke to mentioned that she saw that I switched to the N1 back in January.
Do you really need to be on a 4G plan since the Nexus S only supports 3G? And do you know if you're still able to use the Nexus S for tethering without having to pay for T-Mobile's tethering service?
betabob26 said:
Hmm...I think T-Mobile knew I had N1 because the rep I spoke to mentioned that she saw that I switched to the N1 back in January.
Do you really need to be on a 4G plan since the Nexus S only supports 3G? And do you know if you're still able to use the Nexus S for tethering without having to pay for T-Mobile's tethering service?
Click to expand...
Click to collapse
you do not need to pay for Tmobile tethering.
slowz3r said:
you do not need to pay for Tmobile tethering.
Click to expand...
Click to collapse
Okay, thanks. Did you get any sort of explanation from T-Mobile as to why they allowed N1 users to access 3G using a BB plan but not the Nexus S? Seems to me that data is data, regardless of the actual device you're using.
Like other posters said, these Nexus S phones have unique IMEI numbers that T-Mobile can recognize and apply data settings on. I have/had a grandfathered Smartphone Unlimited (24.99) data plan on my line for about 3 years now. It worked flawlessly with my Touch Pro 2, Nexus One and Dell Venue Pro.
I noticed with the Nexus S, after I disconnected from wifi and went back to 3G, I would get the time out errors and "upgrade your plan" page in the browser. A reboot would fix it but that was annoying. I called TMO customer support, spoke with a supervisor who changed my grandfathered Smartphone Unlimited (24.99) to the grandfathered Android Unlimited Plan (also 24.99). All that changed was the name, but I never saw that "upgrade" message again. I tried my SIM in my Nexus One and Venue Pro after the change and now all my devices can use 3G data with no issues.
lethalp1mp, I hope your new data plan does not cost you more money because I know for a fact your previous plans can be changed to work at the same previous price.
betabob26 said:
Okay, thanks. Did you get any sort of explanation from T-Mobile as to why they allowed N1 users to access 3G using a BB plan but not the Nexus S? Seems to me that data is data, regardless of the actual device you're using.
Click to expand...
Click to collapse
Data is data, the reason they charge more for a smartphone plan is because smart phone users are likely to use much more data.
betabob26 said:
Hmm...I think T-Mobile knew I had N1 because the rep I spoke to mentioned that she saw that I switched to the N1 back in January.
Do you really need to be on a 4G plan since the Nexus S only supports 3G? And do you know if you're still able to use the Nexus S for tethering without having to pay for T-Mobile's tethering service?
Click to expand...
Click to collapse
It's just what they call their non-Blackberry data plans now from what I can see. You will need to add messaging if you do switch, as the BB plans included messaging, or at least mine did.
Arcarsenal said:
lethalp1mp, I hope your new data plan does not cost you more money because I know for a fact your previous plans can be changed to work at the same previous price.
Click to expand...
Click to collapse
For me, it came out to be less than what I was paying before.
Well, I just called TMO and spoke to a rep that claimed the reason why I wasn't getting data access was due to my IMEI not being recorded in their system. She took down the IMEI number from my Nexus S and entered it into their "system", and told me it takes up to two hours to register. I played along, but I rather doubt this is going to fix my problem. I'm sure I'll end up having to switch out of my BB plan.

[Q] Serious Data Issue/Question

Hey Guys I tried to do the usual search for this issue but didn't find anything so I must ask
Just got a MyTouch 4G brand new through a friend but without having to extend my contract/change services.
So my data service on my account is the old $24 Unlimitted BB Add-On which has worked just fine with a blackberry, TouchPro 2, HD2. Even an iPhone that I've used receives data(albeit in 2G).
With the HD2 I used many Android ROMs which work very well and have gotten up to 5mbps data.
However, the new MyTouch 4G refuses to get any data from T-Mobile and when opening the browser it says "Your Data Plan does not work on this device"
My question is, Is this something within the phone that rooting + flashing a custom ROM might fix?
Or is my data plan really not usable with this phone? And if its the latter, how come data works on the HD2 while running Android and even NANDroid ?
THANKS !
If you are with T-Mobile for quite some time, call them and get the $20 Android Preferred plan (unlimited 4G).

[Q] Little data roaming despite disabled

I have now for the second time the problem that I have many little data roaming connections while abroad, despite data roaming is deactivated in Android. They are so small (always exactly 30 kB, which seems to be the smallest quantity my provider is billing) that it's virtually impossible to produce them with normal traffic. I always have much larger data connections, even without using my phone (at least 100kB up to 1MB and even more if I use it, of course). In this case I had 9 of those connections while little more than 24h. Last time when I had this problem half a year ago, I had those connections for an entire week with the same frequency (~10 per day).
In both incidents there was an OTA update available for the Nexus 4. This time I received the update notification at some point during my stay abroad. I had wifi connection most of the time, so I assume the update was downloaded using the wifi connection (the roaming traffic is too small for the update by far). I did not install the update until I returned back home. Last time my phone wasn't able to download the OTA update, since I had a custom rom installed at that time. It is possible that it tried downloading the OTA update for the entire stay back then (and even before and after - I noticed increased traffic over normal mobile internet at home). I switched back to the stock rom a while ago and thus was now able again to receive official OTA updates.
This time I was staying for 8 days in Chile, last time was around one week of Italy. My provider is Orange Switzerland.
What can be the cause of this? I am absolutely certain that data roaming was disabled in Android both times. Could it be that Android somehow bypasses the disabled roaming when checking for OTA updates? But it would have to do it when already knowing there is an update, so what's the point of doing this? Or could it be a provider initiated connection to notify the phone of the update? What can I do to prevent this from happening in future?
Thanks for any input!
Martin
Are you disabling mobile data and roaming or just roaming?
You could also try deleting or changing your default apn to prevent this from happening.
When I travel outside of Canada, I do not incurr any roaming charges when I turn off mobile data and roaming,
Thanks for the reply. I just disabled data roaming. I am abroad quite a lot, apart from these two incidents I never had any unexpected roaming charges. It must be somehow connected to the OTA update.
I will try disabling mobile data next time, maybe also disabling updates. But I also would like to understand how this can happen. Would it actually be possible that my provider initiates data connections to push the update notification? On the other hand my phone doesn't make those connections all the time, so it cannot just be the regular checking for updates. If it just received the notification via wifi, it would have downloaded the update via wifi immediately. So there must be some kind of mechanism I do not understand.
I also noticed that some of those roaming data connections occurred during the night, when I actually had wifi in the hotel for sure. This doesn't make any sense to me at all...
I don't want to take a chance so I disable all data connections, including roaming, as well as sync, software and app updates, and anything else I can think of that might try to access the data network.
Disabling sync etc. is not an option, since I want to use it via wifi. Besides, this must be either a bug in the Android update mechanism (which is persistent over some versions apparently) or my provider is doing something stupid. In the first case I would like to inform the devs, in the second case I won't pay for the data roaming, since I wouldn't be responsible for it.
Any ideas how to find out which one is true? Is here by chance anyone who either
a) has received a bill with many very small data roaming connections despite roaming was disabled while an OTA update was rolled out, or
b) was on the contrary abroad while the OTA update was rolled out and received the update notification via wifi, and has not seen any such roaming connections on the bill?
Thank you very much!
Wow, I can't even imagine worrying about overages and roaming charges... T-Mobile FTW!
Which custom ROM are you running? If it's not stock, there shouldn't be anything that has to do with an OTA, unless that functionality is not removed for some odd reason. Does the data usage utility show any useful information?
Sent from my Nexus 4 using XDA Premium 4 mobile app
korockinout13 said:
Which custom ROM are you running?
Click to expand...
Click to collapse
I am on stock right now. During the first incident I ran some stock ROM, but I no longer remember which one. The data usage shows me Android OS would have transferred a 15.65 KB.
Edit: T-Mobile has no roaming charges if you are outside the US?
Have the same problem. Just one week ago I was on holiday. They also charged me twice for a 30 KB connection on different days (Orange Swizerland). I first thought it's maybe because I installed a custom rom but it also happened to my brother whose phone is 100% stock.
Did you found a solution?
Regards
Interesting. So it is an Orange problem after all...
7ORO said:
Did you found a solution?
Click to expand...
Click to collapse
Not really. I now disabled the OTA update service (using the disable service app), so this cannot happen any more (I believe). Also I will switch to another provider at the end of this month, so if Orange is doing something strange, I will no longer be affected.
Same thing happened to me this month on my Nexus 6P on android 7.1
It used between 0.00mb and 0.04 mb (according to my data usage logs from the telephone company) (Telus)
Any other person figured out how this could happen and what's the solution?
had this last month. On Oreo 8.1 Stock + root Essential Phone (see here for details) https://forum.xda-developers.com/essential-phone/help/data-roaming-charges-despite-disabled-t3796715
Anybody has an idea?

[Q] S4 Network drop fix?

Hey guys -
Forgive me if this is a really basic question - I'm not a hardware guy.
Recently I updated to 4.4.2 and my AT&T Samsung S4 has been dropping from the 4G network CONSTANTLY. I'll get 1 bar of reception and then 3 hours later I'll wonder why I haven't received any texts and it'll take me toggling Airplane Mode on and off to re-initialize myself onto the network for everything to catch up to me. It's infuriating.
As far as I can tell this is an issue with either a) AT&T's LTE towers not being updated to the latest firmware or b) a serious bug in either Samsung or AT&T's modifications to 4.4.2
Examples of the issue can be found all over the place.
Steps I've taken:
-New SIM card from AT&T store
-2 hour chat with a tech at a Samsung Experience store. We reflashed my phone with 4.4.2 in the hopes that maybe something got corrupted and this would overwrite it.
-Factory reset
-A lot of messing with APN's to see if I can circumvent using 4G LTE and just switch to 3G mobile data until the issue gets patched
-Calls to both AT&T and Samsung demanding replacement of the phone.
I'm kind of at a loss as to what to do. I'm 3 months out of my 1 year Samsung warranty so I have no problem rooting or flashing an older ROM onto the phone - I just have no experience with any of this stuff. After doing some reading here on the forum it seems like rolling back to 4.3 is impossible at this point. So I'm just trying to gauge what my options are at this point.
Has anyone experienced this same issue? Any insight?

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