Hello,
I have managed to be an idiot once again and break the screen on my S8, it's cracked and doesn't respond to touch.
I need it replaced and I am considering all options.
I am thinking of buying a replacement screen together with a precision tool kit and doing the repair myself by following some videos on youtube.
Getting it repaired by a professional may be more trouble then it's worth.
Has anyone replaced the screen on this phone? I am looking for any tips or wise words. Is there a forum I can ask more detailed questions about the repair?
Any help will be greatly appreciated.
I have replaced in official service center for 280$ including service and new frame and after replacement it's still watter resistent i tested in pool
Thats why you get insurance when you buy a delicate phone like S8. I broke screen of my S8+ but thankfully had the insurance. Repair centre gave an estimate of 235$ but due to insurance i paid just 10$
There was no insurance in my country
I should have at least had a protective case on the phone. What can I say I was a bit of an idiot.
I am particularly worried about putting it together myself, mainly applying the adhesive correctly. I would really like the phone to stay water resistant.
FROM our China. to insurance i paid just 9$
It's really cheap.
Related
H'okay. So. I recently pretty much shattered my Evo's screen, though everything still works and the phone is still fully functional. Therefore I've been a little lazy with going and getting it repaired.
Now that I have the day off tomorrow, I'm wanting to go to go into my local Sprint repair center and having them switch out the screen for me.
I just had a couple questions:
1. I do pay $7/month for insurance on the phone, will they charge me for the screen? If so, would it be worth it to just pay my $50 deductible for a new phone? (This is what I've paid in the past for a blackberry through insurance, I want to assume its more for a smart phone, but I have no clue). I've read mixed things on this, where screen repair costs $35, free, etc.
2. Should I unroot and factory reset my phone before I take the phone in? Again, I've read mixed things on here/google. I've heard that they no longer care, especially for a simple screen repair. I've read people have had their warranty revoked. I'd just like some insight on the issue?
Sorry if these have been answered several times, like I said, I did some research before posting and never really got a straight forward answer.
Thanks.
bosswick said:
H'okay. So. I recently pretty much shattered my Evo's screen, though everything still works and the phone is still fully functional. Therefore I've been a little lazy with going and getting it repaired.
Now that I have the day off tomorrow, I'm wanting to go to go into my local Sprint repair center and having them switch out the screen for me.
I just had a couple questions:
1. I do pay $7/month for insurance on the phone, will they charge me for the screen? If so, would it be worth it to just pay my $50 deductible for a new phone? (This is what I've paid in the past for a blackberry through insurance, I want to assume its more for a smart phone, but I have no clue). I've read mixed things on this, where screen repair costs $35, free, etc.
2. Should I unroot and factory reset my phone before I take the phone in? Again, I've read mixed things on here/google. I've heard that they no longer care, especially for a simple screen repair. I've read people have had their warranty revoked. I'd just like some insight on the issue?
Sorry if these have been answered several times, like I said, I did some research before posting and never really got a straight forward answer.
Thanks.
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Click to collapse
First... The deductible on an Evo is $100. and Insurance no longers covers screens as far as I know. They did for a little while but when my wife broke her screen we found out they no longer did... Because they felt bad for her not knowing they replaced hers for free and she didnt have to pay the deduct. She also did not unroot prior to taking it in... some people say you should... some will say not so... I personally wouldnt...
They changed the policy. Now any physical damage will cost you $100 for a new phone, they wont just replace the screen for 35 anymore. I would unroot it or snap it in half. Just don't want to take the chance of telling you no because its rooted. Either way your looking at $100 or eBay and replace it yourself. Good luck.
Edit: just checked eBay and you can snag a screen and all the tools for $17. I would go that route lol
Damn. Looks like I was late on the good repair service. ><
Hmph. I've been looking into repairing the screen myself. The only problem I could see me having is getting the current, shattered screen off. I don't have any type of tool to apply heat to break the adhesive down, and I'd see it as being VERY tedious getting all the glass shards of screen totally off. Literally the only thing keeping my screen together and probably on my phone is my screen protector, haha.
Well, I guess it's time to look into ordering some tools and a LCD display, cause I'm not gonna fork over $100 for a refurb'd Evo when mine works perfectly and has done so for the past year. :/
I don't know when they changed that policy... but I brought mine in on monday, guy thought it was a cracked screen, so he was just going to replace it... but he broke something when taking it apart, so he ordered me a brand new one...
But the point is... he was in the process of taking it apart and replacing it... he asked beforehand if I had insurance... so I'm pretty sure they still cover that... Try a different store maybe?
Ask for a one-time courtesy replacement, we're allowed to do that. Otherwise, it's $100 to Asurion unless you want to attempt it yourself.
It may be a little bit more expensive but spring for the complete front panel kit instead of just the digitizer. The LCD may be damaged underneath without showing it, so you could run into problems if you replace the digitizer. Plus, it's a lot easier.
I've only done one digitizer replace and it's not the best thing in the world. Front panel is way easier. Just remember to move the earpiece speaker and front camera.
i dropped my samsung galaxy s4 on the floor! and guttingly the outer glass cracked! my touch is fully functioning and everything works fine, its just the glass is broken! has anyone had this problem and got it fix by samsung? if so how much did it cost?
i have been around most of my local phone repair shops and they wont touch it as it is very risky to do!!
please if anyone has any experience and had it fixed or can recommend anyone to do it please reply with cost!!
i am on orange.i was paying for insurance until 1st july. even though i paid my bill on the 10th apparently i cannot use a claim! i have had this phone since 2nd of may but with it no been a technical fault my warranty doesnt count does it?
Sorry to hear that. You have limited options:
- Best insurance, but I understand not possible
- Take it to Samsung for out of warranty repairs - they'll likely say they have to change the whole screen - it's about $200-$250 for parts and God knows how much for labour
- If the AMOLED is working properly and it's just the glass - the glass is replaceable but it's a difficult process - the glass costs about $25 bucks but you have to find a pro who can change it without breaking the display - also it will also void you warranty if Samsung find out
- Live with it
My S4 is still under its warranty period. Though I cracked the glass a few months ago. The digitizer was unharmed so I opted to order a glass only replacement and fix it myself. There are plenty of videos that demo the removal of the glass from the glass with a hair dryer etc.
I recently went into an AT&T warranty center about an unrelated issue and they agreed to provide a replacement device. The store rep indicated they were currently out of stock my my model but offered to have one ordered and sent directly to me. I would then need to send my device back in a package provided by AT&T.
Its important to note that I did not discuss or disclose the fact that I replaced the glass on the device myself with the store rep. My concern is based on the policy of returning your device to the warranty center through the mail. You are agreeing to purchasing the replacement refurbished device at full price ($579) if your returned device is deemed to have physical damage once they receive it back from you.
Has anyone had luck with a similar scenario?
Thanks
You can send it in. I have done so many warranty replacements with AT&T. On my S4 I had a small chip on the top corner where you can hardly put your nail inside the chip. They where treating me that they will possibly charge me for the full retail price of the phone. If the rep agreed to change the device for you, then no matter if you mail the device in they won't charge you because they inspected the device already right then. If the rep saw a cracked screen or physical damage they will deny it or charge you. There is no way they can find out you changed the screen due to you can always say Samsung fixed it for you but then again they won't question you since they won't take the glass apart and check if you swapped it out.
Sent from my SAMSUNG-SM-N900A
So basically I have a phone that is not even 6 months old, has always been in a case, and never been dropped. The glass has cracked on the back, pretty severely, but on the front, only one small place. Samsung said to send it in, but there were no guarantees that any servicing would be done for free. I did not purchase the $120 warranty direct from them. I went ahead and ordered a replacement from asurion for $199. I will probably add the 120 samsung service even though it has a 30 day waiting period, or sell the phone. It is a really great phone, and works very well with my gear s2 classic.
I just wish these phones did not have to be made out of these crazy materials that are so fragile. I did not leave my phone plugged in overnight under a pillow or anything either. Any ideas on what to do? I am hoping that samsung will reimburse my deductible cost because I cannot wait for the turnaround time. I was tempted to get a new moto g5 temporarily and just send in the cracked s7 edge just to see what samsung says. But all the repair places wanted $400, and samsung has been known to charge about half that to repair the glass if the digitizer is not damaged.
What would you guys do if you were me? I will probably just keep the phone. Although I could not believe the awesome special the lg g6 has running where you get a 43" tv and a google home speaker! that is awesome!
jfriend33 said:
So basically I have a phone that is not even 6 months old, has always been in a case, and never been dropped. The glass has cracked on the back, pretty severely, but on the front, only one small place. Samsung said to send it in, but there were no guarantees that any servicing would be done for free. I did not purchase the $120 warranty direct from them. I went ahead and ordered a replacement from asurion for $199. I will probably add the 120 samsung service even though it has a 30 day waiting period, or sell the phone. It is a really great phone, and works very well with my gear s2 classic.
I just wish these phones did not have to be made out of these crazy materials that are so fragile. I did not leave my phone plugged in overnight under a pillow or anything either. Any ideas on what to do? I am hoping that samsung will reimburse my deductible cost because I cannot wait for the turnaround time. I was tempted to get a new moto g5 temporarily and just send in the cracked s7 edge just to see what samsung says. But all the repair places wanted $400, and samsung has been known to charge about half that to repair the glass if the digitizer is not damaged.
What would you guys do if you were me? I will probably just keep the phone. Although I could not believe the awesome special the lg g6 has running where you get a 43" tv and a google home speaker! that is awesome!
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Click to collapse
I would personally just send it to samsung for repair. cost me $269.07 back in august for a new screen and they even put a new back on it.
As for the G6 it all depends on if you trust LG/ are lucky enough to get a unit that doesn't start boot looping like LG is famous for.
zimgir124 said:
I would personally just send it to samsung for repair. cost me $269.07 back in august for a new screen and they even put a new back on it.
As for the G6 it all depends on if you trust LG/ are lucky enough to get a unit that doesn't start boot looping like LG is famous for.
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Thank you. I went ahead and got a new coral blue s7 edge from asurion. Verizon reimbursed me for part of the deductible since I didn't drop the phone. Samsung refused to help. May pay 120 for Samsung wty has 30 day waiting period but has 1 yr glass pro no deductible and extends mfr wty 1yr
Sent from my SM-G935U using Tapatalk
LG G6 overheating
jfriend33 said:
So basically I have a phone that is not even 6 months old, has always been in a case, and never been dropped. The glass has cracked on the back, pretty severely, but on the front, only one small place. Samsung said to send it in, but there were no guarantees that any servicing would be done for free. I did not purchase the $120 warranty direct from them. I went ahead and ordered a replacement from asurion for $199. I will probably add the 120 samsung service even though it has a 30 day waiting period, or sell the phone. It is a really great phone, and works very well with my gear s2 classic.
I just wish these phones did not have to be made out of these crazy materials that are so fragile. I did not leave my phone plugged in overnight under a pillow or anything either. Any ideas on what to do? I am hoping that samsung will reimburse my deductible cost because I cannot wait for the turnaround time. I was tempted to get a new moto g5 temporarily and just send in the cracked s7 edge just to see what samsung says. But all the repair places wanted $400, and samsung has been known to charge about half that to repair the glass if the digitizer is not damaged.
What would you guys do if you were me? I will probably just keep the phone. Although I could not believe the awesome special the lg g6 has running where you get a 43" tv and a google home speaker! that is awesome!
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Click to collapse
Lg Forum
I am a volunteer driver. I was driving the bus from Hope BC to Chilliwack BC on Hwy #1 (freeway) with 10 passengers. While driving at 110 km i had my phone in my shirt pocket. Suddenly i felt a lot of heat coming from my phone. I reached into my pocket and found the heat from my phone to be so excessive i had to remove the phone and toss it into a cubby hole in the dash on the bus. I was concern do to the amount of heat that the heat the phone would burst into flames. I took the phone to Superstore to take it to where i bought it. Once there the service person put the phone on a charger to see if we could start the phone. He noted that the phone was extreamly over heated and said he would send it in for repair. The phone was in a protective casing and upon removing the case he found that covering for the camera was broken . Now i had to remove the phone from my procession for the saftey of my riders and for my own saftey. Now had this phone flared into flames i could have have a very serious crash with several injuries. Now i received a call from my sales reprocenitive stating that my warrantee was cancelled due to the camera cover which might cost .10 cents. I am paying over $900.00 for this phone and have paid for extended warrantee which LG is now saying they will not cover as well. The lying i have heard from LG service reps is unreal. These phones do over heat and the camera lens after looking at it closely shattered because of the over heating. I have never seen such garbage service from any company as i have with LG
Dropped my naked & beloved Note3 onto the concrete.
Screen is cracked, wacom encoder still seems good (, but I'll test it more thoroughly tonight.)
Have any of you replaced (or used a repair service to replace) only the cover glass?
Comments on your experiences are welcomed - costs, places selling parts, bad experiences, things to watch out for, etc.
bftb0 said:
Dropped my naked & beloved Note3 onto the concrete.
Screen is cracked, wacom encoder still seems good (, but I'll test it more thoroughly tonight.)
Have any of you replaced (or used a repair service to replace) only the cover glass?
Comments on your experiences are welcomed - costs, places selling parts, bad experiences, things to watch out for, etc.
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Click to collapse
Ouchie! Bad! I'd say tongue in cheek, since it's gorilla glass, use gorilla glue... But that'd be bad.... I'd suggest a whole display assembly but have zero experience so can't say for sure.
Sent from my SM-N900V using Tapatalk
First quote I got from a repair service is $190 "out the door". About $130 for the LCD+Wacom Digitizer+Glass assembly and $50+tax for labor.
I understand the issue is that the gorilla glass is glued to the digitizer, so repair shops regard the process of cover glass replacement to be too risky/involved to deal with.
Found a video on youtube of a guy doing it... he said something like "you've got to get the glass too hot to touch in order to melt the glue" and "it takes about 45 minutes to carefully remove the glass". Ugh.
Maybe I'll price out LCD assemblies and do the work myself... anybody know a reputable parts supplier that is NOT in Hong Kong / China / Taiwan ?
bftb0 said:
First quote I got from a repair service is $190 "out the door". About $130 for the LCD+Wacom Digitizer+Glass assembly and $50+tax for labor.
I understand the issue is that the gorilla glass is glued to the digitizer, so repair shops regard the process of cover glass replacement to be too risky/involved to deal with.
Found a video on youtube of a guy doing it... he said something like "you've got to get the glass too hot to touch in order to melt the glue" and "it takes about 45 minutes to carefully remove the glass". Ugh.
Maybe I'll price out LCD assemblies and do the work myself... anybody know a reputable parts supplier that is NOT in Hong Kong / China / Taiwan ?
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Click to collapse
I dealt with (Etrade Supply) before and they are pretty good.
I once tried to replace my gorilla glass and it was a bad experience. The Digitizer part was so fragile I destroyed it lol.
so I had to buy a full LCD+Wacom Digitizer+Glass assembly. That was way back.
I think if you are willing to spend a $150 + your time to install it. mine as well buy a used Note 3 from Ebay they run now around $150 to $180.
Good luck to you Sir and sorry to hear what happened to your phone.
Sczar said:
I think if you are willing to spend a $150 + your time to install it. mine as well buy a used Note 3 from Ebay they run now around $150 to $180.
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Thanks. I looked at a bunch of those LOCA gluing vids on youtube and started pricing things (both parts and used phones) last night, and came to pretty much the same conclusion.
I suppose I could buy a used phone and attempt the less expensive (glass replacement) repair method - if it succeded, I could resell either of the two. And there would be no reason to hurry the repair that way.
I'll get it squared away eventually. I'm hoping to find an OEM part number list someplace - I get the impression that there are a ton of grey/aftermarket replacement parts (eg non-laminated, untempered glass lens or even non-Wacom digitizers), and there are sellers that don't pay attention to those details (or just flat-out misrepresent junk as something else).