Database Users

Does Google Play include Saturday delivery?

UPS 2nd Day Air has an option for saturday deliveries, it may or may not be extra, I know Amazon Prime does it and they use UPS 2 day.
Anyone know if UPS included saturday delivery with all 2 day orders now? Their website makes it seem like its an add-on charge but they dont explicitly say it is.
If it isnt included in all 2 day shipping then does anyone know if Play uses saturday delivery?

Someone please say yes...

usually during holiday season all 2nd day shipping has the saturday option, so possibly. however, i doubt it.

It's been answered a million -1 times. The answer is no.

wngmv said:
It's been answered a million -1 times. The answer is no.
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what is their source?

Does this apply to UK too or just 'merica?

No when I ordered my nexus 7 there was no Saturday delivery

heat361 said:
No when I ordered my nexus 7 there was no Saturday delivery
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did it ship out on a thurs?

idividebyzero said:
did it ship out on a thurs?
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No but others in the nexus 7 forums did and they didn't get it till monday

The answer is no.
UPS charges $15 for Saturday delivery which is more than twice the cost Google charged to deliver the package.

Google really screwed us on this one >=(

idividebyzero said:
what is their source?
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From past experience.
And I called Google and UPS for a Saturday delivery and both rejected. I had to leave town on Monday so I was hoping they would deliver on Saturday.but they wouldn't. I'm sure others had same experience as well.

ohhdavid said:
The answer is no.
UPS charges $15 for Saturday delivery which is more than twice the cost Google charged to deliver the package.
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Well they charged $14, which is a completely ridiculous price in the first place. Amazon gives you saturday delivery for a fraction of that (or included with Prime).
I cant believe they are going to ship on thursday and not include saturday delivery. This is absolute incompetence. 6 day shipping for $14... un f***ing believable.
They should be busting their asses to get these things shipping tonight if they are going to charge that much and not do saturday delivery. Whose dumbass idea was it to ship on the day that would take longest possible shipping time?

OmgitzFire said:
Google really screwed us on this one >=(
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What did google do?
This is getting annoying. "Google screwed us when we were ordering" "Google screwed us when shipping" "Google screwed us with packaging" "google screwed us with 30 units available"
Google didn't screw anyone. The only thing that close was the ordering system. They should have had a pre order.
Shipping. Do you think its easy to ship out probably 10 000 units in 2 days? Shipping is UPS side. Google has nothing to do with shipping. If you want it so bad. Get it from TMO or any place that sells it retail. That way you have it in your hands the second you pay for it.
This is why we can't have nice things. People complains and points fingers when nothing is wrong. Just because they are excited.
You waited for least 2 weeks now. Another week isn't going to ruin your life.

PlanBSTi said:
What did google do?
This is getting annoying. "Google screwed us when we were ordering" "Google screwed us when shipping" "Google screwed us with packaging" "google screwed us with 30 units available"
Google didn't screw anyone. The only thing that close was the ordering system. They should have had a pre order.
Shipping. Do you think its easy to ship out probably 10 000 units in 2 days? Shipping is UPS side. Google has nothing to do with shipping. If you want it so bad. Get it from TMO or any place that sells it retail. That way you have it in your hands the second you pay for it.
This is why we can't have nice things. People complains and points fingers when nothing is wrong. Just because they are excited.
You waited for least 2 weeks now. Another week isn't going to ruin your life.
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Well there you go, a simple pre order would of been enough to help us out and Google didn't do that so yes they screwed us on this one. At least they should have the common decency to give us Saturday shipping or have it listed as an option. But i understand that maybe UPS fault? But still not even preorders were offered .
10,000 units in 2days is trouble some to ship, but from what i have heard, no ones N4 has been shipped yet not even one. (at least in the U.S)
So I stand by my last post :]

idividebyzero said:
Well they charged $14, which is a completely ridiculous price in the first place. Amazon gives you saturday delivery for a fraction of that (or included with Prime).
I cant believe they are going to ship on thursday and not include saturday delivery. This is absolute incompetence. 6 day shipping for $14... un f***ing believable.
They should be busting their asses to get these things shipping tonight if they are going to charge that much and not do saturday delivery. Whose dumbass idea was it to ship on the day that would take longest possible shipping time?
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$14 for shipping is cheap. Move to canada.
Anything you buy from the states is almost least $20 for 2 weeks delivery time. That's for something that weights a pound. I paid $100 to ship a turbo over from the states to canada. That took 2 weeks. It cost a dealer about $1500 to ship a car. And i'm paying $100 to ship a turbo that weights maybe 15lbs. Both takes about the same time to deliver. That's ridiculous.
Just because companies spoils you with free shipping doesn't mean its ridiculous for another to charge. N4 is stupid cheap as it is. Just be wait.
Unless you are willing to ship something for free and with saturday delivery, don't complain.

It depends to be honest. If you need it sat, my suggestion is to track it. If the phone is in a local distribution center, call them and arrange a pick up
Sent from my SGH-I777 using Tapatalk 2

OmgitzFire said:
At least they should have the common decency to give us Saturday shipping or have it listed as an option. But i understand that maybe UPS fault? But still not even preorders were offered .
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yeah I agree they should have had an option for saturday but think about it from google's POV.
They have a ton of unit to ship and mistakes will happen if they don't keep things simple.
Google isn't a hardware complain, They are a search engine, advertising and software company. So they could only have 100 warehouse workers trying to get everything out vs apple with 1000 (made up number) so its easier for them and have lessen the chance of a mistake. Or shipping the saturday ones with regular shipping times.

Who compares shipping to Amazon? Seriously. Amazon sends a million shipments a day. They have their own carrier distribution facilities. Amazon is in a league of their own with shipping so don't expect other companies to live up to their level.

PlanBSTi said:
$14 for shipping is cheap. Move to canada.
Anything you buy from the states is almost least $20 for 2 weeks delivery time. That's for something that weights a pound. I paid $100 to ship a turbo over from the states to canada. That took 2 weeks. It cost a dealer about $1500 to ship a car. And i'm paying $100 to ship a turbo that weights maybe 15lbs. Both takes about the same time to deliver. That's ridiculous.
Just because companies spoils you with free shipping doesn't mean its ridiculous for another to charge. N4 is stupid cheap as it is. Just be wait.
Unless you are willing to ship something for free and with saturday delivery, don't complain.
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So because you pay international shipping rates it makes sense to charge international rates for domestic shipping as well? If anything that makes the shipping price even more absurd.
Stop acting like Google is some mom and pop company, they are one of the richest companies in the world and have been shipping phones out of Play for the past year with multiple warehouses, they do not pay full price for shipping like we do because they ship thousands of products a month and get bulk discounts like every other retailer. Ive gotten far better and cheaper service from Ebay stores than I have from Play, and they have to pay full price for shipping.
The poor service would be much easier to swallow if they didnt charge far more in shipping than any other retailer on the internet.

Amazon Shipping estimate?

Mine says may 23rd to may 30th? What are the odds it will come earlier?

Why wait? Call around to your local B&Ms and pounce on the first one that has stock.

Imaginos said:
Why wait? Call around to your local B&Ms and pounce on the first one that has stock.
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The 199 price tag, its worth $50 to wait a couple weeks, unless someone will pricematch amazon that's the only place ive seen it that low for an upgrade.

samdsox said:
The 199 price tag, its worth $50 to wait a couple weeks, unless someone will pricematch amazon that's the only place ive seen it that low for an upgrade.
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wirefly friends and family & costco wireless both are at 199 as well.

No1ustad said:
wirefly friends and family & costco wireless both are at 199 as well.
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I was going to order from wirefly originally but don't feel comfortable giving them my full ssn especially when they specifically say in the the terms that they can give it to third parties. I knew about costco but i don't have a membership and i thought they were having inventory difficulties as well?

samdsox said:
I was going to order from wirefly originally but don't feel comfortable giving them my full ssn especially when they specifically say in the the terms that they can give it to third parties. I knew about costco but i don't have a membership and i thought they were having inventory difficulties as well?
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fair point about wirefly, not sure why they'd need that anyway. As far as the costco order, it was originally posted that the expected processing date was "on or before 5/3". we all knew that when placing the order.
problem is, they aren't saying anything about when they're expected to process to anyone who calls/emails. the silent treatment is annoying a lot of people.
turns out that the link: http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productId/10214 now says 5/8. not sure if that applies to those of us who ordered earlier, or to the new batch of orders. Guess we'll know on Fri. Either way, they have my order b/c they offer free activation as well, so it's 199 + add'l $36 savings + some random accessories.

No1ustad said:
fair point about wirefly, not sure why they'd need that anyway. As far as the costco order, it was originally posted that the expected processing date was "on or before 5/3". we all knew that when placing the order.
problem is, they aren't saying anything about when they're expected to process to anyone who calls/emails. the silent treatment is annoying a lot of people.
turns out that the link: http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productId/10214 now says 5/8. not sure if that applies to those of us who ordered earlier, or to the new batch of orders. Guess we'll know on Fri. Either way, they have my order b/c they offered free activation as well, so it's 199 + add'l $36 savings + some random accessories.
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So lets say it does actually process my order on the 8th (probably later though due to ordering later). The 8th is a wednesday. That means most likely the phone won't ship out until monday the 13th or later. According to http://membershipwireless.com/index.cfm/go/content/do/shipping, it takes 4-7 days just to ship it out. So i wouldn't get it until the 17th- 20th at the earliest. This is assuming there will be no more delays. Plus, it will cost me extra for the membership or the hassle of trying to get a free membership trial. Amazon is saying it will arrive the 22nd but from my experience it can be earlier than estimated. Plus That's after the 2day shipping which is free. Is it really worth the hassle and possible extra money to get it 2 days earlier? Now if i get get it today brick and mortar that would be a totally different story.
Amazon also has a great return policy (you know just in case)

haha well that's up to you. i'm hoping they're updating the link in combo with their expected batches. That'd put me in the 5/3 batch. so i'm expecting mine around the 8th.
ps. you don't need a membership to purchase from costco wireless.

No1ustad said:
haha well that's up to you. i'm hoping they're updating the link in combo with their expected batches. That'd put me in the 5/3 batch. so i'm expecting mine around the 8th.
ps. you don't need a membership to purchase from costco wireless.
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well good luck with that

samdsox said:
The 199 price tag, its worth $50 to wait a couple weeks, unless someone will pricematch amazon that's the only place ive seen it that low for an upgrade.
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Click to collapse
Actually, I'm in the same boat - was hoping for a good reason to be talked out of waiting too. If Amazon will drag it out, maybe another deal may pop up. Still happy with my SGII, so no hurry to ditch it while hoping to get to that magical $150 new subscriber cost.

samdsox said:
well good luck with that
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yeah and same to you.

Imaginos said:
Actually, I'm in the same boat - was hoping for a good reason to be talked out of waiting too. If Amazon will drag it out, maybe another deal may pop up. Still happy with my SGII, so no hurry to ditch it while hoping to get to that magical $150 new subscriber cost.
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I know, sprint really screwed over its loyal customers in order to attract new ones. If they keep this up they won't keep their new ones, much less their old ones. Unfortunatey, I am still running on my old epic 4g from 2.5 years ago. Probably shoulda upgraded to the s3 a year ago but whatever.

Note 4 shipping updates

Lets use this thread to post when your Note 4 gets shipped. I pre ordered mine with Verizon online on 9/19 and according to the invoice I got it is supposed to ship by Oct 23.
Im hoping its before that!

Mine said two days before the 23rd of October
Sent from my SM-G900V using Tapatalk

Same here I pre-ordered the day it opened and got Oct 23rd as eta
Sent from my SM-G900V using XDA Free mobile app

If the in store date is the 23d that seems reasonable.

Best Buy is going to have it on the 17th and you get the $200 instant gift card when you pick it up. Win-win. Get it before Verizon store and get the $200 right then without waiting on check from Samsung.

Mine also said the 23rd. But I can't see BB releasing on the 17 th and verizon not doing the same thing.
We all know Big V would rather ship early then change the date and end up being late.
Sent from my SM-N900V using Tapatalk

willn333 said:
Best Buy is going to have it on the 17th and you get the $200 instant gift card when you pick it up. Win-win. Get it before Verizon store and get the $200 right then without waiting on check from Samsung.
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wait what? can you use the $200 toward the phone purchase?

oneandroidnut said:
wait what? can you use the $200 toward the phone purchase?
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My local BB reps and both locations say that you can use the gift card to purchase your preordered Note 4:good:

mademan420 said:
My local BB reps and both locations say that you can use the gift card to purchase your preordered Note 4:good:
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you dont have to trade a phone in either?

oneandroidnut said:
you dont have to trade a phone in either?
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Sorry if there was a misunderstanding on my part, but this is after trading in a working smartphone. This is the order I was told I should do it:
1. Preorder(get's you a $50 giftcard as well) the Note 4 within the specific time range(9/19/14-10/16/14)
2. On release day, bring in your trade-in and go through the process of getting the gift card for it.
3. Use both giftcards to buy the Note 4(of course you pay the difference if there's anything left over which there should be)

mademan420 said:
Sorry if there was a misunderstanding on my part, but this is after trading in a working smartphone. This is the order I was told I should do it:
1. Preorder(get's you a $50 giftcard as well) the Note 4 within the specific time range(9/19/14-10/16/14)
2. On release day, bring in your trade-in and go through the process of getting the gift card for it.
3. Use both giftcards to buy the Note 4(of course you pay the difference if there's anything left over which there should be)
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Ahhh gotcha i dont have anything to trade in crap lol

oneandroidnut said:
Ahhh gotcha i dont have anything to trade in crap lol
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Try grabbing you an old, cheap smartphone from Swappa or Ebay. I've seen a few in the $35 price range:good:

mademan420 said:
Try grabbing you an old, cheap smartphone from Swappa or Ebay. I've seen a few in the $35 price range:good:
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i guess i could would an og droid or droid x work even?

oneandroidnut said:
i guess i could would an og droid or droid x work even?
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Since mine was ordered at Verizon, I had to spend $50 on a droid razr on Swappa, which is worth $15 trade in, so I will net $150, not ideal, but gets me half off.

oneandroidnut said:
i guess i could would an og droid or droid x work even?
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Yeah at BB, they are giving the full $200 for ANY WORKING(no cracked screens, no water damage, etc) smartphone.

mademan420 said:
Yeah at BB, they are giving the full $200 for ANY WORKING(no cracked screens, no water damage, etc) smartphone.
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Sweet lol i may do that haha kinda worried there isnt going to be a note 4 dev ed this go around

I preordered mine on Monday from Verizon and they said I should have it by the 23rd.

But...
... will it blend?
Damn it, I want to post on a dev thread. This 10 post thing is stupid. I'm an OSS dev already and this hoop jumping is nuts.

mine says still processing on the verizon site. Is everyone else seeing the same thing?

Well, I finally succumbed to the pressure... Preordered mine via the Verizon's website... Now all the obsessed clicks and refreshes of these forums shall commence lol.

Nexus 6 - $150 off @ Google Store

$150 for both 32GB and 64GB versions. It may be temporary price so act fast if you are in market for new unlocked Nexus 6.
https://store.google.com/product/nexus_6

Woohoo!!!! Oh wait, I already have one. But I can't complain, mine was $489 free shipping 5 weeks ago. No accessories though. $500 would have been a good price from the beginning, and they would have sold a lot more. Oh well. Good price for those still wanting one.

thanks...
just bought mine yesterday. supposed to be delivered on thursday.
Shipped
1 Nexus 6 (64GB, Cloud White) $699.00. hopefully they will do a price adjustment for me.

[email protected] said:
just bought mine yesterday. supposed to be delivered on thursday.
Shipped
1 Nexus 6 (64GB, Cloud White) $699.00. hopefully they will do a price adjustment for me.
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Good luck, got mine Friday so hoping for a partial refund, if not I'll return this one and buy one at the discounted price lol

Oh man i just got a G4 today otherwise i may have considered this.
Sent from my LG-H815 using Tapatalk

update
fantasy2c said:
Good luck, got mine Friday so hoping for a partial refund, if not I'll return this one and buy one at the discounted price lol
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visited support page and did a live chat. request is being forwarded. should have an email reply within 24 hours.

[email protected] said:
visited support page and did a live chat. request is being forwarded. should have an email reply within 24 hours.
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Excellent hopefully they comply

just bought mine yesterday. supposed to be delivered on thursday.

jsuresh said:
$150 for both 32GB and 64GB versions. It may be temporary price so act fast if you are in market for new unlocked Nexus 6.
https://store.google.com/product/nexus_6
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can you get the motocare if you buy from google?

[email protected] said:
just bought mine yesterday. supposed to be delivered on thursday.
Shipped
1 Nexus 6 (64GB, Cloud White) $699.00. hopefully they will do a price adjustment for me.
Click to expand...
Click to collapse
I just got mine recently too, I'm going to look into the price adjusting too. like the phone, will like it even more if I get it cheaper.
Sent from my Nexus 6 using Tapatalk

wolfen69 said:
Woohoo!!!! Oh wait, I already have one. But I can't complain, mine was $489 free shipping 5 weeks ago. No accessories though. $500 would have been a good price from the beginning, and they would have sold a lot more. Oh well. Good price for those still wanting one.
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Click to collapse
I don't think price alone affected low sales. Poor marketing. This was meant to compete with other flagship phablets. And they did a piss poor job. For the average person they don't care about "pure android" or timely updates. They want the latest and greatest. Seems like Google didn't do much to market this phone for people outside of the people who already have/own/want a nexus. Nexus crowd expect a cheaper price and were turned off by the size. If Google wanted this to sell better they should have marketed as a competitor to the iPhone 6+ and Note 4.

I bought mine 30 days ago. So how long they go back to do price adjustment?

arumugham86 said:
I bought mine 30 days ago. So how long they go back to do price adjustment?
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Im pretty sure 30 days is out of price adjustment range.

md1008 said:
I don't think price alone affected low sales. Poor marketing. This was meant to compete with other flagship phablets. And they did a piss poor job. For the average person they don't care about "pure android" or timely updates. They want the latest and greatest. Seems like Google didn't do much to market this phone for people outside of the people who already have/own/want a nexus. Nexus crowd expect a cheaper price and were turned off by the size. If Google wanted this to sell better they should have marketed as a competitor to the iPhone 6+ and Note 4.
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Come to think about it, I dont think I've ever seen a Nexus commercial and thats going back to the Galaxy Nexus days

[email protected] said:
just bought mine yesterday. supposed to be delivered on thursday.
Shipped
1 Nexus 6 (64GB, Cloud White) $699.00. hopefully they will do a price adjustment for me.
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Click to collapse
They will. Did a live chat and they refunded me on the spot. Took a couple minutes to do.

fantasy2c said:
Excellent hopefully they comply
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me too.
---------- Post added at 12:21 PM ---------- Previous post was at 12:19 PM ----------
Ulver said:
They will. Did a live chat and they refunded me on the spot. Took a couple minutes to do.
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that makes me feel better. i will update here as soon as i find out.
thanks.

I coincidentally was purchasing one from the Play store when this price change occurred. Was looking at Amazon Warehouse deals and noticed new 64gb were the same price.
Wanted to swait and see what the next Nexus 5 had in store, but my Galaxy Nexus is finally croaking and well past its prime. Should have a new phone this evening. Then time to cut my Sim and wait for Google Fi so I can cut VZW.

They will reimburse you if you have a recent buy through them, got mine a week ago n they helped me out which is great!!
Sent from my Nexus 6 using XDA Premium 4 mobile app

I just got off the phone with Google. They had my joy on a yoyo string. First it was yes we can refund. then no we cant, because you're out of the 15 day refund period( by 1 day!!!). So I told her I havent connected it because of waiting on project fi. But also explained i was looking to maybe get the S6 and just return the nexus 6. I continued to tell her I saw online that google dropped the price and some people have gotten the difference refunded. She spoke to the manager and he said "no don't lose the sale just refund the difference"
So the $150 is suppose to post in my account in 2days.
Fyi there's a 15 day refund policy. they can work around that if you threaten to return the phone. Also. I'm sure if it's been more than 30days it won't work either way.

they did refund me the difference.
here is the email i got.......
Thank you for contacting Google about your recent Nexus 6 order!
In keeping with our Price Protection Policy, I've refunded you the difference in price resulting from our recent price reduction.
If there is anything else you need, please do not hesitate to reach out, and congratulations on your new phone!
Thanks,
Jessica
The Google Support Team

Purchase directly from essential.com or amazon.com, need some feedbacks (pros - cons)

Hi to all, I'm here to ask for a promo code..... jk jk.
I'm planning to buy the phone probably this weekend (end of October) and i can see i have two options.
amazon and essential web page.
I want to also get the extended care or the 2-Year Multi-Device AD Protection Plan if it's from amazon so my question here is:
Anyone can recomend me if i should buy it from amazon or essential web page?
the benefits of buying it from amazon is that i can get the phone the same day for free, but i don't know if getting it directly from essential will give me the chance to have a better build phone vs the early ones with cloth speaker issue etc...
i don't really know how long it takes to get one from the essential since i leave in the west side of US and i heard that the phone is coming straight from China?
also it looks like both extended protection plan works the same but i will like some feedbacks from actual buyers from amazon and essential.com
thanks a lot for your response.

FWIW, I ordered my phone from Amazon and WISH I had gone through Essential directly.
I ordered my device on the 13th day before the $200 price drop and while Essential is refunding people in my situation without hassle, Amazon wants me to ship back both my phone AND 360 camera (since I ordered them bundled) and then reorder them.
On the plus side - my Amazon issue phone from 2 weeks ago came with the newer grille, so that's most likely what they've got in stock.

Tardeaux said:
FWIW, I ordered my phone from Amazon and WISH I had gone through Essential directly.
I ordered my device on the 13th day before the $200 price drop and while Essential is refunding people in my situation without hassle, Amazon wants me to ship back both my phone AND 360 camera (since I ordered them bundled) and then reorder them.
On the plus side - my Amazon issue phone from 2 weeks ago came with the newer grille, so that's most likely what they've got in stock.
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So if i decide to go with amazon at least i know that i may get one of the newer phones... thanks to share your experience. and well, at least you have the chance to send it back in order to get a phone with the cut price.

Essential doesn't charge tax which will save a few bucks.

TJSteveMX said:
So if i decide to go with amazon at least i know that i may get one of the newer phones... thanks to share your experience. and well, at least you have the chance to send it back in order to get a phone with the cut price.
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I ordered from essential on Sunday and got my phone today. FedEx before 1030. Saved on tax and I was able to finance cd it through affirm with low monthly payments. Price was 499 only on essential that day. Amazon and best buy followed the day after.

strictlyphat said:
I ordered from essential on Sunday and got my phone today. FedEx before 1030. Saved on tax and I was able to finance cd it through affirm with low monthly payments. Price was 499 only on essential that day. Amazon and best buy followed the day after.
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Sounds like, even tho I will only save around 20 bucks, it's better to buy directly from essential, It will only take around 5 days and I have no rush yet to have it on hand.
I'm planning on compile on this phone once we have the proper device tree available but that won't happen yet...
Hopefully soon. It all depends on essential devs
Sent from my Nexus 5X using Tapatalk

Tardeaux said:
FWIW, I ordered my phone from Amazon and WISH I had gone through Essential directly.
I ordered my device on the 13th day before the $200 price drop and while Essential is refunding people in my situation without hassle, Amazon wants me to ship back both my phone AND 360 camera (since I ordered them bundled) and then reorder them.
On the plus side - my Amazon issue phone from 2 weeks ago came with the newer grille, so that's most likely what they've got in stock.
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Click to collapse
Could you look on your box and see which month it was manufactured in? Mine has SEP at at the end of one of the numbers, I assume that is the month of manufacture. Thanks

TJSteveMX said:
Sounds like, even tho I will only save around 20 bucks, it's better to buy directly from essential, It will only take around 5 days and I have no rush yet to have it on hand.
I'm planning on compile on this phone once we have the proper device tree available but that won't happen yet...
Hopefully soon. It all depends on essential devs
Click to expand...
Click to collapse
Definitely a head Turner. The phone is utterly beautiful. Feels so solid in hand. Am trying Google camera and essential camera. Essential updated camera app again yesterday and it seems solid.

lyall29 said:
Could you look on your box and see which month it was manufactured in? Mine has SEP at at the end of one of the numbers, I assume that is the month of manufacture. Thanks
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Mine has the SEP also, but that's the SKU, it doesn't make sense that they'd change the device SKU every month. More likely the USEP at the end is United States Essential Phone There will probably be a slight variation for other colours or if new kits come out, but not months of manufacture.

Tardeaux said:
Mine has the SEP also, but that's the SKU, it doesn't make sense that they'd change the device SKU every month. More likely the USEP at the end is United States Essential Phone There will probably be a slight variation for other colours or if new kits come out, but not months of manufacture.
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That makes sense. I wonder if there is a way to tell if it is an updated hardware version without opening the box?

Ordered mine through Essential a week before the price drop. Contacted them about the chance of a $200 refund and was told anyone within the return period would see a $200 refund within 1 to 2 weeks credited to their method of payment. Credited the next day!!! Gives me the impression these guys are serious about keeping their phones in the hands of satisfied users unlike most OEM's and carriers. Works great on Verizon by the way....

This is interesting, the price between essential and amazon is only by less than $5 dollars, so I'm not saving much if i order it from their web page.
Essential with 2yrs plan = $644.36
Amazon with their 3yrs plan = $649.23
I can't see why i'm getting charged with taxes when some people are saying is tax free if i order through essential.
also noticed one priced $540 on swappa (including the 2 years extended plan). i think i can save some bucks like that.

TJSteveMX said:
This is interesting, the price between essential and amazon is only by less than $5 dollars, so I'm not saving much if i order it from their web page.
Essential with 2yrs plan = $644.36
Amazon with their 3yrs plan = $649.23
I can't see why i'm getting charged with taxes when some people are saying is tax free if i order through essential.
also noticed one priced $540 on swappa (including the 2 years extended plan). i think i can save some bucks like that.
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You're getting taxed because Essential has a physical presence in California. Any time you buy something online, and that company has buildings in your state, taxes are required.

spotmark said:
You're getting taxed because Essential has a physical presence in California. Any time you buy something online, and that company has buildings in your state, taxes are required.
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I see, Thanks for the info mate
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I ordered through Essential on Monday, they charged my card and sent an invoice. But it's not Wednesday and no tracking number, no further info. How long should I expect before dispatch? Do they provide a tracking number?

Ashley-stevens said:
I ordered through Essential on Monday, they charged my card and sent an invoice. But it's not Wednesday and no tracking number, no further info. How long should I expect before dispatch? Do they provide a tracking number?
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they should and will provide a tracking number. I end it up buying it from essential as well, but as you can see on the below link, it may take longer than i was expected
https://www.reddit.com/r/essential/comments/7a4hrn/ordered_from_shop_essential_4_days_ago_still/

gmerdude said:
They charge tax everywhere now i checked a few days ago check out no tax today tax also when amazon happens to be out of stock
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They didn't charge me any tax. On either of the phones I purchased from them.

Ignore him, he's been posting grumpy replies in a bunch of threads. He must be in a bad mood.
And for the record, they DO NOT charge tax everywhere. That is false info.
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Tardeaux said:
FWIW, I ordered my phone from Amazon and WISH I had gone through Essential directly.
I ordered my device on the 13th day before the $200 price drop and while Essential is refunding people in my situation without hassle, Amazon wants me to ship back both my phone AND 360 camera (since I ordered them bundled) and then reorder them.
On the plus side - my Amazon issue phone from 2 weeks ago came with the newer grille, so that's most likely what they've got in stock.
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Newer grille? Can you explain more? Would you possibly be able to show pics of old and new? I have one on order and curious to know what's up.. thanks!

There are side by side pics in another thread on here. Can probably give it with a quick search.
The issue was the original cloth/foam grill would fall out, leaving a little gap. So they changed it and made it metal.
I have the original one, it is not a big deal, unless you are really OCD. In which case, seek help. Lol
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