Phone Lock-up Problem - Moto G4 Plus Questions & Answers

So, I have a very curious problem with my phone. Sometimes, randomly, usually when playing video, my navbar and statusbar disappear completely, and then everything just goes to black, my wallpaper comes up, and then my lockscreen. The phone just locks itself. I use fingerprint, but I need to enter the code to "enable fingerprint". I'm guessing System UI is crashing, but why?
I used to be on stock ROM (Marshmallow), stock kernel, rooted, and had Xposed installed. I had a ton of Xposed modules installed and frankly, I thought one of the modules was the problem. My phone would, as I described lock itself while doing somthing. It seemed to be random, but happened the most while watching videos on YouTube. Sometimes this would happen 4-5 times, and I'd find my wallpaper replaced with the factory default one.
I recently flashed Lineage OS 14.1 and ElementalX kernel, re-installed Xposed (though an incomplete version, the one made by the PurifyOS team) and enabled only 1 very minor module (Android Phone Vibrator). I was very unpleasantly surprised to see the same thing happening, yet again. Not necessarily after enabling the Xposed module . It only happened twice so far, (while using WhatsApp) but the symptoms are the same. My navbar and statusbar disappear, although this time the screen freezes, instead of turning off completely. I can still turn off the screen and open the power menu using the power button.
I can provide logs, or any other info necesarry really, but it's really hard for me to catch logs, because I can't reproduce the error. It's really driving me insane. Please, help me..

MMMedic said:
So, I have a very curious problem with my phone. Sometimes, randomly, usually when playing video, my navbar and statusbar disappear completely, and then everything just goes to black, my wallpaper comes up, and then my lockscreen. The phone just locks itself. I use fingerprint, but I need to enter the code to "enable fingerprint". I'm guessing System UI is crashing, but why?
I used to be on stock ROM (Marshmallow), stock kernel, rooted, and had Xposed installed. I had a ton of Xposed modules installed and frankly, I thought one of the modules was the problem. My phone would, as I described lock itself while doing somthing. It seemed to be random, but happened the most while watching videos on YouTube. Sometimes this would happen 4-5 times, and I'd find my wallpaper replaced with the factory default one.
I recently flashed Lineage OS 14.1 and ElementalX kernel, re-installed Xposed (though an incomplete version, the one made by the PurifyOS team) and enabled only 1 very minor module (Android Phone Vibrator). I was very unpleasantly surprised to see the same thing happening, yet again. Not necessarily after enabling the Xposed module . It only happened twice so far, (while using WhatsApp) but the symptoms are the same. My navbar and statusbar disappear, although this time the screen freezes, instead of turning off completely. I can still turn off the screen and open the power menu using the power button.
I can provide logs, or any other info necesarry really, but it's really hard for me to catch logs, because I can't reproduce the error. It's really driving me insane. Please, help me..
Click to expand...
Click to collapse
Tried in safe mode?

anhoxhrs said:
Tried in safe mode?
Click to expand...
Click to collapse
Well, that's pretty hard to do, since these "lockups" happen with long intervals not really consistently, so it'd be really hard to disable everything I installed and use my phone for a few weeks in that state.

@MMMedic Did you resolve your problem?
My Moto G4 Plus has started doing the same thing as you described, even down to changing the wallpaper.
My phone isn't rooted and I'm just using the stock Android.
I'm not sure what to do to fix it.

I think resetting your phone and start a fresh without restoring a backup and install only the apps you need would fix your issues..

Related

[Q] Vibration along with Expanded Notifications

Hey Guys,
I just recently got my Nexus 4, and began to do some work on it. I unlocked the bootloader, flashed PhilZ Touch recovery, rooted, and got Xposed framework, all on stock ROM and Kernel. I began to restore all my apps, data, files, etc.. and just finished. But I noticed something that I cant remember if it happened right out of the box: when I proceed to expand my notifications, my device vibrates a short but noticeable vibrate. I have full control over vibration, sound, etc.. elsewhere, except in the notification shade with these expanding notifications. I have gone through ROM settings, Kernel Settings, Gravity Box, etc and cant see if this is something I did or if this is how its always been, and if so, how to disable it. Thanks in advance guys.
Update
Hey Guys,
I tried booting into safe mode and checking, and it seemed that it still happened, although all my Xposed tweaks were still visibly there. This means it isnt an app, but could possibly be GravityBox, Xuimod or tweakbox. I will start disabling these modules to see if it fixes the problems.
Update on Notification Expand/Collapse Vibration
Alright. I made a nandroid to preserve my device in its current state, and proceeded to disable all xposed modules and rebooted. My device continued to vibrate when notifications were expanded/collapsed, and so with all modules disabled, I booted into safe mode to disable all user apps, essentially making my device pure stock. This did not change anything, and I still receive vibrations. Although I did notice that it only happens when I expand/collapse with one finger. When two are used, there is no vibration. I am at a loss of idea's now for trying to fix the one finger expand/collapse vibration. Is this a stock thing? Is it supposed to be like this? Thanks.
Upon further investigation, I can safely conclude that it is a stock "feature". Thanks again everybody.
You know I can't say I ever noticed the vibrate. It's that insignificant why did you go through all that.
Sent from my Nexus 4 using Tapatalk
I guess its because I just wanted to make sure it wasn't something I did wrong or anything like that. It's my OCD

Fixing Screen Rotation Problem after 5.0 upgrade

Alright, for those of us who HAVE upgraded, both those who have the problem with screen rotation and not.. Can we collaborate to get this fixed?
My first thought was search the phone for a file with a setting changed somewhere.
I used Fx to search the phone and find things with "rotat" in the name (rotation) and I only got 3.
persist.sys.screen.rotation.Off (value inside = -1)
com.sec.android.smartface.smart_rotation.xml (see value below)
<?xml version="1.0" encoding="utf-8"?>
<permissions>
<feature
name-"com.sec.android.smartface.smart_rotation" />
</permissions>
stayrotation.jar (opened and all I see is computer gibberish)
Anyone out there have suggestions? @elliwigy suggestions?
Does anyone have a copy of the first 2 files from 4.4.4 that they can share copies of or post screen shots of for reference?
kprice8 said:
Alright, for those of us who HAVE upgraded, both those who have the problem with screen rotation and not.. Can we collaborate to get this fixed?
My first thought was search the phone for a file with a setting changed somewhere.
I used Fx to search the phone and find things with "rotat" in the name (rotation) and I only got 3.
persist.sys.screen.rotation.Off (value inside = -1)
com.sec.android.smartface.smart_rotation.xml (see value below)
<?xml version="1.0" encoding="utf-8"?>
<permissions>
<feature
name-"com.sec.android.smartface.smart_rotation" />
</permissions>
stayrotation.jar (opened and all I see is computer gibberish)
Anyone out there have suggestions? @elliwigy suggestions?
Does anyone have a copy of the first 2 files from 4.4.4 that they can share copies of or post screen shots of for reference?
Click to expand...
Click to collapse
my rom rotation has been working for me 100% and i flashed stock ota, muniz build and my roms like 10+ times lol dunno how it was before but mine rotates?
Sent from my SM-G900V using XDA Free mobile app
Mine was rotating initially after flashing the rooted 5.0 rom. However, after some debloating, it has stopped working. I'll try troubleshooting when I have access to a PC to flash, but that will be a couple of days.
I finally got home and wiped my phone. I flashed KitKat, re-rooted and then upgraded to Lollipop again. I did a clean install this time and have been slowly adding my apps from the play store and restoring data from Titanium Backup. I have modified my platform.xml for TiBu, installed AdAway and started freezing SDM & KNOX one at a time. So far so good. Let's hope it stays that way. I haven't done any debloating yet.
elliwigy said:
my rom rotation has been working for me 100% and i flashed stock ota, muniz build and my roms like 10+ times lol dunno how it was before but mine rotates?
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
I have no idea. I flashed Muniz myself, and idk why it won't work.. Weird.
Shouldn't I be able to do a Backup with TiBu and "Factory Reset" to see if it will work?
lickwid said:
Mine was rotating initially after flashing the rooted 5.0 rom. However, after some debloating, it has stopped working. I'll try troubleshooting when I have access to a PC to flash, but that will be a couple of days.
Click to expand...
Click to collapse
Same happened to me. I only debloated the verizon stuff and google play movies, books, play music, newstand, hangouts, google+, and nfl mobile. I even cleared davik after but Screen rotation stops working.
I reinstalled the rom again and screen rotation is working again. This time i just froze all the apps listed above with titanium backup and screen rotation is working now. I am afraid to debloat now. I even changed the boot and shutdown animation and shut off start up sound and camera shutter sounds and screen rotation still working
Used to debloat all the same stuff in kit kat. Not sure what the issue is as none of that stuff is OS related so not sure why it affecting the screen rotation.
----------------------------------------------------------
Update!!!!
reinstalled lollipop and used jrkruse debloat zip and screen rotation working and rom is debloated now!
I am on 4.4.4 NK7 and screen rotation isnt working. I debloated too fast to track which one disabled screen rotation.
Stock unrooted and no screen rotation
I received the Lollipop OTA last week. Since the upgrade my screen will not rotate. My phone, Verizon, is completely stock. Never been rooted. Any suggestions?
I figured it out. I knew as soon as I posted I would fix it. I disabled the "Support & Protection" app and voila all fixed.
Ed
edemitch said:
I received the Lollipop OTA last week. Since the upgrade my screen will not rotate. My phone, Verizon, is completely stock. Never been rooted. Any suggestions?
I figured it out. I knew as soon as I posted I would fix it. I disabled the "Support & Protection" app and voila all fixed.
Ed
Click to expand...
Click to collapse
So I spoke too soon. This worked for a little while and now the screen doesn't rotate again
No screen rotation
Same here after debloating. I noticed you can still rotate the screen in the camera app. I suppose it has nothing to do with the tethering Addon. I also read somewhere that many people without root have been experiencing problems with contacts crashing, so that issue has nothing to do with the process of keeping root. I'm just putting some things out there. I'm not an expert, but root savvy. it has to do with debloating. I'll reroot and debloat one item at a time. Also, what is jrkruse?
I've pretty much established it's a glitch in the lollipop update. My gyro and accelerometer stopped working shortly after I updated. I did a factory reset with no luck, so I odin'd back to 4.4. Gyro working. I go through the updates again and all was good until I got the lollipop update again.
So, I went ahead and rooted and installed a rom based on 5.0. Gyro worked for one day, then crapped out again. I know it's the sensors because I used galaxy tools to test them.
Hopefully it'll annoy one of the amazing dev 's around here and we'll get a fix. After VZW released 2 updates in a week, we all know they won't be in a hurry to fix it.
Same here went back to 4.4 everything works. My Co workers have stock 5.0 and the accell works fine. On a side note my 4.4 rooted s5 is smoother and snapper.
Ok... well, another month has gone by... the bloatware and Stock Lollipop on my Verizon G5 has been getting on my nerves lately...
It seems that Lollipop has serious issues with causing the Battery to overheat and drain too fast. I dealt with these... I got the Lollipop upgrade when it was rolled out, and got the phone a year ago... never rooted it...
So when this screen rotation started last week, I figured it was time to root and use a rom. I ASSUMED it was related to the update... so after doing the research...and downloading an Odin that infected my primary desktop with a nasty virus... I tried to factory reset in recovery mode. This fixed all my problems.. however now, 20hrs later my screen has stopped rotating again... I did debloat some last night and no issues when I went to bed with screen rotation... now tho... Its gone... both the button in the pull down menu and in my settings is telling me that screen rotation is ON... bUT I have nothing working... except my poker game that loads landscape by default...
If there is no fix for this problem.. I will be forced to Odin back, root this phone and then use a rom, just don't have the time for it again.... any ideas? Anyone? Anyone?
Having the same problem after updating. Rotation works in the camera app but nothing else. Any luck finding a solution?
My experience
My Samsung Galaxy S5 screen won't rotate neither. I'm an IT Tech by trade so I did a lot of investigating into this. This seems to be a known issue with Verizon Galaxy S5's, but I have seen complaints from TMobile and AT&T users as well. I've read plenty of quick fix suggestions on numerous sites. Here's what I've done... I did the "figure 8" trick, basically turning the phone over and over in all directions. No luck. I turned the screen rotation button off and on, nothing. I turned the rotation button off, powered down, pulled battery for 30 seconds, powered on, turned screen rotation back on. Nothing. I've wiped the system cache. Nothing. Now here's what's interesting...
I boot the phone in safe mode and still the rotation didn't work. However, when I boot back in to normal mode, all of a sudden it worked! It worked for a good 10 minutes. Then I turned the screen off with the power button (put phone in sleep mode). A few minutes later I got a text so I turned the screen back on, swiped to unlock, and behold, rotation didn't work again. I did the safe mode - to - normal mode cycle again and it worked again, but only until my screened turned off.
I decided it must be a 3rd party app. I decided to back up all my pics and contacts and did a factory reset. My intention was to slowly add my apps back, maybe 1 each hour, until I found the culprit. Screen rotation worked after factory reset, again up until the screen was turned off for more than a few seconds. I installed no 3rd party apps. In fact I didn't even open Google Play Store. The only thing I did was set up the weather/click widget. I powered down and back on (no safe mode involved) and screen rotate worked again, until the phone went to sleep again.
I figured this must be a Lollipop issue, so I flashed the rom back to Android 4.4.4 (KitKat) using oDin. Right from the get go the rotation didn't work. Reboot into safe mode, then normal mode, and behold, rotation worked. Temporarily. Now every time I reboot the phone it'll work for just a few seconds or minutes. It only works if I do a full shutdown, boot in safe mode, then boot in normal mode. I disabled SHealth and a bunch of other preinstalled apps, no effect. The only ones I'm not sure about, or can't disable without rooting, is SysScopeService (or SysScope) and Unified Daemon.
Phone is not rooted, though I'd like to figure out how to do this. Still running Android 4.4.4. So frustrating that I can't text sideways, view pics sideways, or videos. Annoying and yet no one seems to be able to figure this out.
S5 Screen will not rotate
I have the 'exact' same issue with my S5 after updating to 5.0.
- Boot into Safe Mode > Screen rotation not working
- Boot out of Safe Mode > Screen rotation will work until I turn off the screen or it times out..!
I can reproduce this scenario easily and every time. This is definitely a s/w bug.
ARE THE DEVELOPERS EVER GOING TO FIX THIS..? Very frustrating that there are so many issues with Android lately. I've always been an Android fan/user.
Maybe the iPhone is looking good right now
Buffalones said:
My Samsung Galaxy S5 screen won't rotate neither. I'm an IT Tech by trade so I did a lot of investigating into this. This seems to be a known issue with Verizon Galaxy S5's, but I have seen complaints from TMobile and AT&T users as well. I've read plenty of quick fix suggestions on numerous sites. Here's what I've done... I did the "figure 8" trick, basically turning the phone over and over in all directions. No luck. I turned the screen rotation button off and on, nothing. I turned the rotation button off, powered down, pulled battery for 30 seconds, powered on, turned screen rotation back on. Nothing. I've wiped the system cache. Nothing. Now here's what's interesting...
I boot the phone in safe mode and still the rotation didn't work. However, when I boot back in to normal mode, all of a sudden it worked! It worked for a good 10 minutes. Then I turned the screen off with the power button (put phone in sleep mode). A few minutes later I got a text so I turned the screen back on, swiped to unlock, and behold, rotation didn't work again. I did the safe mode - to - normal mode cycle again and it worked again, but only until my screened turned off.
I decided it must be a 3rd party app. I decided to back up all my pics and contacts and did a factory reset. My intention was to slowly add my apps back, maybe 1 each hour, until I found the culprit. Screen rotation worked after factory reset, again up until the screen was turned off for more than a few seconds. I installed no 3rd party apps. In fact I didn't even open Google Play Store. The only thing I did was set up the weather/click widget. I powered down and back on (no safe mode involved) and screen rotate worked again, until the phone went to sleep again.
I figured this must be a Lollipop issue, so I flashed the rom back to Android 4.4.4 (KitKat) using oDin. Right from the get go the rotation didn't work. Reboot into safe mode, then normal mode, and behold, rotation worked. Temporarily. Now every time I reboot the phone it'll work for just a few seconds or minutes. It only works if I do a full shutdown, boot in safe mode, then boot in normal mode. I disabled SHealth and a bunch of other preinstalled apps, no effect. The only ones I'm not sure about, or can't disable without rooting, is SysScopeService (or SysScope) and Unified Daemon.
Phone is not rooted, though I'd like to figure out how to do this. Still running Android 4.4.4. So frustrating that I can't text sideways, view pics sideways, or videos. Annoying and yet no one seems to be able to figure this out.
Click to expand...
Click to collapse
Suddenly have no auto-rotation too. Any ideas - how to fix?
Any solution? I have not auto rotation too. Plis help
Me, too. I wish i knew enough to fix this issue. I have contacted both Verizon and Samsung. Verizon said safe mode, factory data reset, sorry we can't help.
Second verizon guy said try the usb recovery tool. Says it goes deeper than factory reset as it pulls some of the latest OS files from Samsung (i don't know if this is true or not) I will try that tonight.
Samsung offered to replace the motherboard. Sounds like this will be futile as it isn't a hardware issue.
The struggle is real.
I was fortunately able to resolve my issue with a battery pull and restart. Might be coincidence, but the rotation issue started a few weeks after I got a wallet case for the phone. It may be a long shot, but could the magnetic latch on the phone case be a possible culprit to the gyroscope going out?

Phone randomly locks itself

Hi guys
I recently bought an OnePlus 2. With the original firmware, I experienced a very strange and very annoying issue: My screen randomly turned off (e.g. during a chat in WhatsApp). The screen turns off and I have to turn it on again by pressing the power button. Then I enter my PIN to access my phone again and it locks AGAIN. This happens like 10 times in a row, then I have to reboot the phone and it was OK again. I seriously don't know what triggered this issue.
However, recently I got pissed of because I tried to call one of my customers and as soon as I entered my PIN and tried to open the phone app, the screen locked again and I almost threw away my phone. Damned troll.
So I decided to try another ROM as I thought it was an OS-related issue. Now I'm running Exodus Android 6.0.1. I did a clean install and guess what: The issue came back on this ROM...
In my opinion there's only something both installations (my previous 5.1.1 stock ROM and my current 6.0.1 ROM) have in common: I've been using XPosed with Amplify, Greenify and XPrivacy. Other than that, I have no idea what it might be.
Have you encountered the same or a similar issue? If so, were you able to solve it? How did you solve it?
I just uninstalled Amplify, as I think it stops somehow the Gyroscope service, that's why it locks randomly. I'll check if the issue appears again...
I think I have good news for you guys: I guess I was able to locate the issue.
I noticed it always happened when I was holding the phone in the hand I had a ring on my finger. Then I found out the phone has magnetic sensors (for flip covers).
I downloaded the Xposed module "Magnet Sensor Control", the bug hasn't appeared so far!
I hope I was able to help you guys with my findings. This thread may be closed now.

Lockscreen not working, also "System UI isn't responding" and Settings app FC

Lockscreen not working, also "System UI isn't responding" and Settings app FC
Hey there. I hope this hasn't been addressed already, I wasn't able to find a thread that would help me.
I'm running stock 6.0, no root. A month ago, one day my MXP lockscreen started having some pretty terrible problems; it wouldn't respond, basically. Pulling down would end up with a frozen lock image, then I'd need to press the power button to switch it off, then press it again to get to the proper lockscreen, and that wouldn't work either. After trying about 200 times I would be able to unlock it, then I'd start having problems with the notification bar (wouldn't work/wouldn't get to quick toggles). I tried rebooting several times, but after a few seconds on the issue would start again. Somehow after a while it seemed to start working properly on its own.
Today the same thing is happening. Only this time it's persisting after four hours. I guessed I would just disable the lockscreen altogether, and that seemed to work for about ten minutes. Now I get the notification bar issue, random system UI not responding messages, app switcher issues, a sometimes-not-working home soft button, and when I try to set the lockscreen again it asks for my pin (which I'm not sure it should, being that I disabled the lock); when I type it in the security app crashes.
The issue persists on safe mode as well.
Any ideas? Thanks a lot in advance
Factory reset?
Time for a custom ROM, may I suggest TruePure 2.9
Sent from my XT1575 using XDA-Developers mobile app
OP isn't rooted, so suggesting a new ROM is not going to help. If this is happening even in safe mode, it isn't app related. Sounds like a hardware issue. Contact Motorola (or Lenovo).

UI Elements Stop Responding, Mobile Data Disabled Suddenly

I seem to have run into a weird issue I cannot find anything about. I'm using the v20 with LOS16 with Magisk and Gamma Kernel 5.0.1. This is the second time this issue has occured, as I previously had to wipe the phone and start fresh a few days ago (was using GKv88 with Second Screen then).
Half of the phone basically just stops working. Mobile Data will disable itself and not turn back on, the status bar shows no notifications (though I do hear the sounds), and the task button stops responding. I tap it, it flashes like it recognizes my tapping, but it does nothing.
The only installed modules are Viper4Android, BusyBox NDK, and Energized Protection.
Edit: Fingerprint reader no longer working as well.
Neomic said:
I seem to have run into a weird issue I cannot find anything about. I'm using the v20 with LOS16 with Magisk and Gamma Kernel 5.0.1. This is the second time this issue has occured, as I previously had to wipe the phone and start fresh a few days ago (was using GKv88 with Second Screen then).
Half of the phone basically just stops working. Mobile Data will disable itself and not turn back on, the status bar shows no notifications (though I do hear the sounds), and the task button stops responding. I tap it, it flashes like it recognizes my tapping, but it does nothing.
The only installed modules are Viper4Android, BusyBox NDK, and Energized Protection.
Edit: Fingerprint reader no longer working as well.
Click to expand...
Click to collapse
You'll probably find solutions in the Los 16 & gamma kernel threads
Sent from my LG-H910 using XDA Labs

Categories

Resources