Mobile Data Problem - Samsung Galaxy S7 Edge Questions and Answers

Hi
First my english isnt good but I will try to explain.
I have a s7 edge g935f bought in germany if I insert a turkish sim card mobile data doesnt work(i can call,message) and in settings/about/status it shows Mobile network type UMTS and Mobile network state disconnected but with german sim card everything works fine LTE etc
Is there a solution for it how can I fix that ?

Have you talked to your provider to see if the issue is with them as we know the phone is working fine.

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find network problem, software or hardware problem ?

Hi
I leave in israel, i have htc-9500 (Wallaby) and i installed the unlock
software from this site.
In Israel, we have 2 main companies that use GSM network
the first is "CELLCOM" and the other is "ORANGE".
when i put SIM CARD of Orange, everything was ok !
when i put SIM CARD of Cellcom, the mobile can not find the network.
both companies use GSM network with 900/1800 band.
What is the problem ?
Why is it work with one company and did not work with the other ?
Thank you very much

MDA Vario 2 in Korea

please, anyone can tell me can I use my phone in Korea? actually I've just moved to Korea, and as I checked with my country SIM card and my friend SIM card (from Bulgaria) , the phone worked as roaming and i could make a call, so I think that it's possible to use my phone with the service here, but when I borowed a SK telecom SIM card from my friend's phone and put it into my phone, the phone didnt work, so please tell me do I have to unlock, install or register anything to use the service here (my phone's already unlocked SIM)?
khanha said:
please, anyone can tell me can I use my phone in Korea? actually I've just moved to Korea, and as I checked with my country SIM card and my friend SIM card (from Bulgaria) , the phone worked as roaming and i could make a call, so I think that it's possible to use my phone with the service here, but when I borowed a SK telecom SIM card from my friend's phone and put it into my phone, the phone didnt work, so please tell me do I have to unlock, install or register anything to use the service here (my phone's already unlocked SIM)?
Click to expand...
Click to collapse
Hello
From what I know is, Korea use CDMA signal instead of WCDMA (European 3G signal) there for I'm afraid that you will need to get a phone in korea.
weasley said:
Hello
From what I know is, Korea use CDMA signal instead of WCDMA (European 3G signal) there for I'm afraid that you will need to get a phone in korea.
Click to expand...
Click to collapse
but actually I could connect to the network here with other country SIM card (not korean)

EXT Network issues

Hi, looking for some assistance (again). I have had issues with getting the correct data network on my phone.
The phone is a HTC One M7, I bought it sim free in the UK.
I have put a virgin mobile sim card in the phone and the only network that comes up is EXT, when I try to connect it states that my SIM is not allowed a connection to this network. This only happens where I stay which is out of town. I had the same issue with a TELUS sim too. The only one that works is a Rogers one but I only get EDGE.
In the city they all work fine giving me LTE or HSPA+.
Please could somebody assist?

[Q] mobile network not available

Heloo every one
i have Samsung Note 3 bought Dubai
then i travel to Greece and the mobile was working in "Du" sim Card from Dubai
the Mobile fell down and the screen Crashed but i still able to receive the call but the screen i fully black
i come to Sweden and i send the mobile to Dubai to fix it
But when i receive the mobile and i but the the Dubai Sim card it does it show any kind of mobile signal
i try the sim card in other mobile is working i try Swedish sim card it show the same thing
No sim card lock massage is show on the secreen
what i have to do it hardware or software issue
Please help me
big_1_boss said:
Heloo every one
i have Samsung Note 3 bought Dubai
then i travel to Greece and the mobile was working in "Du" sim Card from Dubai
the Mobile fell down and the screen Crashed but i still able to receive the call but the screen i fully black
i come to Sweden and i send the mobile to Dubai to fix it
But when i receive the mobile and i but the the Dubai Sim card it does it show any kind of mobile signal
i try the sim card in other mobile is working i try Swedish sim card it show the same thing
No sim card lock massage is show on the secreen
what i have to do it hardware or software issue
Please help me
Click to expand...
Click to collapse
*#06# - type that in your phone dialer and check if it's null/null, or if it shows your IMEI.
Also make sure baseband version on your About Phone is not unknown.
every thing with number
nicholaschum said:
*#06# - type that in your phone dialer and check if it's null/null, or if it shows your IMEI.
Also make sure baseband version on your About Phone is not unknown.
Click to expand...
Click to collapse
i press *#06# it show the IMEI number
Baseband
N9005XXUENC2
what will be the Problem ?
big_1_boss said:
Heloo every one
i have Samsung Note 3 bought Dubai
then i travel to Greece and the mobile was working in "Du" sim Card from Dubai
the Mobile fell down and the screen Crashed but i still able to receive the call but the screen i fully black
i come to Sweden and i send the mobile to Dubai to fix it
But when i receive the mobile and i but the the Dubai Sim card it does it show any kind of mobile signal
i try the sim card in other mobile is working i try Swedish sim card it show the same thing
No sim card lock massage is show on the secreen
what i have to do it hardware or software issue
Please help me
Click to expand...
Click to collapse
There is a possibilities Sim card Trey has pins where u insert sim card may its damage or dislocated.
Sim Card Trey working
jdomadia said:
There is a possibilities Sim card Trey has pins where u insert sim card may its damage or dislocated.
Click to expand...
Click to collapse
Sim Card Trey working because when i remove the Sim card it show that no Sim Card in the mobile
when i insert the Sim card it show like the picture int attachment

Voice calls not possible on Lebara network Australia

I've got a very weird issue with my Galaxy S8 (SM-G950FD)
After working fine for about 1.5 years on the network it suddenly wasn't able to make and receive calls anymore on the Lebara (Vodafone) network in Australia.
The issue spontaneously disappeared a few hours after it first surfaced but reappeared and has not gone away since.
Internet and Txt/MMS are working normally. But when someone calls me it goes straight to voicemail and when I call nothing happens for a minute or so and then it "disconnects" but no tone
When I go into the phone app and try to retrieve settings like caller ID and/or forwarding it gives the following error:
Failed to read data
Something went wrong. Check your
Sim Card or network connection,
then try again
When I insert the sim into an S7 it's working. When I insert the sim from the S7 into the S8 (Optus network) the S8 works as well.
I've performed a factory reset (without restoring the settings)
I've gotten a new sim and Lebara has ported the number to it but that didn't help
Being a dual sim I've tried using the shared sd/sim slot but same issue.. data/mms/txt working no voice.
I've tried copying the apn settings the S7 displays with the Lebara sim to the S8 but that didn't help either.
I've now used Odin to flash the phone back to the Oreo version with the December 2018 security update and that didn't help either.
Any other ideas?
Thanks
I've managed to narrow down the issue a bit.
Also went out to purchase a Vodafone Pre-paid sim. That one didn't work either at first but after some troubleshooting with support of Vodafone we've found out that the S8 doesn't connect to the 3G network of Vodafone Australia.
When I have the SIM of another provider in there and limited the network mode to 2G/3G autoconnect the phone just finds the 2 other networks on 3G (AFAIK 2G has been phased out).
I've tried to get into the advanced service mode but this doesn't seem to be possible anymore.
Is there a way to try to see which bands are active on the S8 and better yet enable them all?

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