Hello guys.
My note 4 was working flawlessly until 2 hours ago. I locked it and after 15 minutes of inactivity i pressed the unlock button and the finegerprint scanner wasnt there. I tried rebooting many times and nothing happened.I used the backup password and it doesnt work. Tried up to 30 times and nothing. Cant even reset it via google acc manager.I dont to hard reset because i got many information on viber and whats app and i cant lose them.
Any idea guys?
The SAME thing just happened to me. (same model, too.) How did you fix it, if you did?
If your fingerprint isn't recognised and your backup password doesn't work, you have no choice but to wipe data/factory reset. That's why I always remove my fingerprint when creating a backup, because if for some reason you have to restore, despite having a fingerprint saved, your phone will still tell you that your fingerprint isn't recognised.
I just found the password. The Phone is working normally now but w/o the password its all lost :/
Prototype18 said:
Hello guys.
My note 4 was working flawlessly until 2 hours ago. I locked it and after 15 minutes of inactivity i pressed the unlock button and the finegerprint scanner wasnt there. I tried rebooting many times and nothing happened.I used the backup password and it doesnt work. Tried up to 30 times and nothing. Cant even reset it via google acc manager.I dont to hard reset because i got many information on viber and whats app and i cant lose them.
Any idea guys?
Click to expand...
Click to collapse
If you are rooted then you are in luck as Dr. Ketan has a work around where you just gotta flash a zip from recovery and it will ether reset password and fingerprint or just bypass it so you can enter phone settings and address the issue.
Edit : http://forum.xda-developers.com/showthread.php?p=56934813
Encrypted 6P with Nougat here. A week after flashing the OTA, unlocking the phone with the initial pin code worked fine, but I started having problems unlocking the phone again by swiping. It just wouldn't be swiped out of the way. It became more and more difficult . Had to reboot all the time in order to get access to the phone, through the pin code unlock.
Initially reflashing the OTA and removing 'trusted locations' for smart unlock seemed to do the trick. 10 hours later the phone went into the same problematic lock screen mode again. This time without any trusted locations.
Installed an alternative lock screen to see if that would work. This required disabling the default lock screen...
After the next boot up, the phone says that the password was correct, but 'decryption was unsuccessful" and the data is corrupt. Will need to perform a factory reset.
Does anyone know a way to avoid resetting the phone? Flashing back to the latest Marshmallow did not help.
Thanks so much.
OK, for anyone else finding themselves in this situation: make sure you get your backups off the phone before it's too late.
After a factory reset to Nougat everything is fine, but all my stuff is gone.
Hey guys,
So I went to do a factory reset on my phone on Saturday just gone (and several more times on the Sunday), since apps started randomly not working properly. Anyway, I figured since I'm doing a reset I might as well re-attempt installing RenICE since the last time I tried, the support for gs8+ was still very early.
So I reset the phone and go to flash TWRP (tried 3.14 and 3.2x), using Odin.
I have developer options enabled and USB debugging, but there was no OEM unlock button.
So I tried the following tricks:
- disable all auto-updates (not the one inside Google Play)
- disable automatic time set
- set time to 7 days before the current date
Apparently doing this and resetting enables OEM unlock, however the time just reset to a variance between the current date (when wifi or network was enabled) and 24 hours prior the fac reset (with sim removed and wifi turned off)
I have my gmail account put into the device. I also tried wiping the cache, which succeeded but still did not affect the current known date and no OEM unlock.
I did some digging and this can happen when the BL is already unlocked... so I put it into recovery mode and it says "OEM LOCK: 1" or something to the effect that it is still in fact locked.
I even tried re-flashing an XSA rom and that didn't change anything either.
Anyway, I've just found a potential solution to this problem and I just want to share it with the community in case anyone is facing the same problem.
It now seems very obvious, but I literally just tried it again as I was writing this post asking for help and now OEM unlock is enabled.
Solution: disable updates in Google Play Store then reset with wifi off and sim removed. (not sure about the combination here, the only thing I did different was Google Play. So it could be needing all three at once, might just be that last update setting needed switching off. Who knows, not gonna risk it again coz I want RenICE today haha)
If anyone is having this issue, or there are some hackers around with some spare time. Give it a whirl and lemme know how you go.
Some sys info:
Model: SM-G955F
Android: 8
Baseband: G955FXXU4CRI1
Kernel: 4.4.111-14315050-QB19732162
Build#: R16NW.G955FXXU4CRI1
Knox: 3.0
TIMA: 3.3.0
One question. You say turn off auto update play store then reset with wifi off and sim removed. My question is reset what? The wifi or auto update play store. A bit confused
Quick Steps to get OEM after flash a stock firmware
Nice to see your message, but I facing that trouble on the night and I notice this
Flashing stock firmware and doing the setup normally, I can't pass the 7 days going back then I do this; going to stock recovery and I do format data and cache and wiping cache, then do the setup normally and you can pass the 7 days going back to get OEM
santiago013 said:
Nice to see your message, but I facing that trouble on the night and I notice this
Flashing stock firmware and doing the setup normally, I can't pass the 7 days going back then I do this; going to stock recovery and I do format data and cache and wiping cache, then do the setup normally and you can pass the 7 days going back to get OEM
Click to expand...
Click to collapse
I also tried that and it didn't work for me... forgot to mention
Hey everyone,
I recently configured an unlock pattern and I forgot it within a couple hours.. (my memory sucks) anywho, I still have my fingerprint that works to get into the phone so I do have access to it. The problem is that if my phone reboots it's going to require me to unlock it with the pattern which I have forgetten.
Anyone aware of a way to reset it without a factory reset? This is a stock image, non-rooted Running the latest Android o/s.
Ryan121617 said:
Hey everyone,
I recently configured an unlock pattern and I forgot it within a couple hours.. (my memory sucks) anywho, I still have my fingerprint that works to get into the phone so I do have access to it. The problem is that if my phone reboots it's going to require me to unlock it with the pattern which I have forgetten.
Anyone aware of a way to reset it without a factory reset? This is a stock image, non-rooted Running the latest Android o/s.
Click to expand...
Click to collapse
Change it to a pin?
Hi, Today I was using my phone and in mid day I realised my phone is not accepting my pin code but finger print is working fine.
I tried many time but pin didnt work and I used my pin code unlock few hours ago. Long story short I have reset my phone from recovery and setup my phone again.
BUT when I try to put a pin lock or password or any other security, my phone gives me error that is "Screen lock was already changed. Try again with the new screen lock." Screenshot attached
Any solution to this?
My phone is G975F on Android Q beta 2 DBT (VAU).
I have done factory reset , installed new firmware but it is not working.
kazim.asghar said:
Hi, Today I was using my phone and in mid day I realised my phone is not accepting my pin code but finger print is working fine.
I tried many time but pin didnt work and I used my pin code unlock few hours ago. Long story short I have reset my phone from recovery and setup my phone again.
BUT when I try to put a pin lock or password or any other security, my phone gives me error that is "Screen lock was already changed. Try again with the new screen lock." Screenshot attached
Any solution to this?
My phone is G975F on Android Q beta 2 DBT (VAU).
I have done factory reset , installed new firmware but it is not working.
Click to expand...
Click to collapse
Same issue with me as well. Can anyone help..
kazim.asghar said:
Hi, Today I was using my phone and in mid day I realised my phone is not accepting my pin code but finger print is working fine.
I tried many time but pin didnt work and I used my pin code unlock few hours ago. Long story short I have reset my phone from recovery and setup my phone again.
BUT when I try to put a pin lock or password or any other security, my phone gives me error that is "Screen lock was already changed. Try again with the new screen lock." Screenshot attached
Any solution to this?
My phone is G975F on Android Q beta 2 DBT (VAU).
I have done factory reset , installed new firmware but it is not working.
Click to expand...
Click to collapse
Was this right after installing the beta 2? When you installed Beta 1 did you leave the system as it was or did you factory reset it? if so can you quantify how many times you unlocked your phone before went south? Was you stuck after rebooting from realizing your pin is not working? Meaning, after the issue and you restarted the phone was you able to enter your pin and proceed, then afterward it stopped?
[edit] The reason why I ask about the factory reset is in one of the other Beta threads people was having a lot of issues and after a factory reset it became near flawless. As of right now I''m monitoring my phone to see if this will happen to me, however after Beta 1 I did a factory reset, so I'm not sure it's a symptom of lingering files. I usally after applying an update to a beta ROM, I factory reset and out of all the times I did it, Android Q was the most buggy and was the only Beta i reverted, but the phone was a Pxiel..
mykenyc said:
Was this right after installing the beta 2? When you installed Beta 1 did you leave the system as it was or did you factory reset it? if so can you quantify how many times you unlocked your phone before went south? Was you stuck after rebooting from realizing your pin is not working? Meaning, after the issue and you restarted the phone was you able to enter your pin and proceed, then afterward it stopped?
[edit] The reason why I ask about the factory reset is in one of the other Beta threads people was having a lot of issues and after a factory reset it became near flawless. As of right now I''m monitoring my phone to see if this will happen to me, however after Beta 1 I did a factory reset, so I'm not sure it's a symptom of lingering files. I usally after applying an update to a beta ROM, I factory reset and out of all the times I did it, Android Q was the most buggy and was the only Beta i reverted, but the phone was a Pxiel..
Click to expand...
Click to collapse
I intalled beta 2. Everything was working fine. But when I restarted my phone, it stopped accepting my 4 digit pin. Then i hard reset the phone and factory reset. But after that it not accepting any new Pin or Pattern to register.
What should I do know as there is no screen lock on my phone
mykenyc said:
Was this right after installing the beta 2? When you installed Beta 1 did you leave the system as it was or did you factory reset it? if so can you quantify how many times you unlocked your phone before went south? Was you stuck after rebooting from realizing your pin is not working? Meaning, after the issue and you restarted the phone was you able to enter your pin and proceed, then afterward it stopped?
[edit] The reason why I ask about the factory reset is in one of the other Beta threads people was having a lot of issues and after a factory reset it became near flawless. As of right now I''m monitoring my phone to see if this will happen to me, however after Beta 1 I did a factory reset, so I'm not sure it's a symptom of lingering files. I usally after applying an update to a beta ROM, I factory reset and out of all the times I did it, Android Q was the most buggy and was the only Beta i reverted, but the phone was a Pxiel..
Click to expand...
Click to collapse
I did a clean install fresh firmware for beta 1, clear cache for beta 2.
I am not sure how many unlocks but i took few days after beta 2. My phone was waorking fine in morning as I unlock my phone in car using pin. But in after noon when I used the pin it showed me wrong pin. Every thing related to security wont work. Cant register finger print or face. But if you do same in secure folder everything will work fine.
Okay if it happens to me I will try to track down how it happened.
You did something and screwed up. A lot of people are using beta 2 already and have not encountered this issue, myself in it. I have done a lot of restarts and I have changed my pin successfully.
NickosD said:
You did something and screwed up. A lot of people are using beta 2 already and have not encountered this issue, myself in it. I have done a lot of restarts and I have changed my pin successfully.
Click to expand...
Click to collapse
What about other people who are affected by it? Read comments in Android 10 beta thread on page after 135. You will find people reporting this issue.
I didnt do anything with my phone just updating with beta.
I'm another that's been affected, had to do a factory reset via bootloader.
Currently stuck on Beta 2, Smart switch won't downgrade.
No security options available and an extremely buggy phone.
A new update has been pushed out. I just received it on my phone. Will be performing a factory reset once the update is installed and will setup the phone from scratch.
ashwinrajsr said:
A new update has been pushed out. I just received it on my phone. Will be performing a factory reset once the update is installed and will setup the phone from scratch.
Click to expand...
Click to collapse
Update me if it has fixed the security issue.
i installed *emergency update* , no wipe,no reset ,things go back to normal
Everything is cool as the phone has not been blocked. Otherwise there is no way to upload the update.
I wonder why they can't release the patch to upload it via ODIN, that would solve the problem.
Wait what !?!?, the same thing happened to me
Even worse - i rolled back to P, where i was able to add a pin but it would always forget it. I ended up going to a samsung center where they changed the board (in warranty), they said my unique device key was corrupted - likely due to internal storage error
So it is a beta problem then
Please provide feedback in the samsung members app. Those that cant, send feedback in the official thread at samsung forums.
Beta 2 is Terrible, having all kinds of Problems with it. Beta 1 was Much Better. Hope another Update comes out soon or will just go back to PIE. G975U S10+
I do have the same problem on my Zenfone 6z. After I relocked my bootloader I couldn't set up a pin. Asus still haven't rolled out an update.