Still on June patch... How to check update provider? - Samsung Galaxy S8 Questions and Answers

I bough my S8 thinking it's unlocked and not branded but when I first booted my phone I had some polish carrier crap. So I uninstalled it. Since then I got 2 system updates and then they stopped. I'm still on june security patch.
How do I check if I get updates from Samsung or some carrier?
How do I get updates directly from Samsung not sacrificing any features (mobile hotspot, lte+ etc.) and not tripping knox?

Install smart switch on your pc and connect your phone.. it will tell you if there is an update or not

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Update with pc

i'm from Ecuador and i have a at&t s7, my firmware is G930AUCS2APC2 and i don't get any ota update, is there any option to update with pc?
I'm using my phone with Cricket SIM card. I couldn't get any updates after April, so my phone stays in April security update (baseband APD1).
please erase or close the post, I sold my att s7, and bought a 930F.

Verizon updating unlocked device with another carrier Need Help

August 2016 while travelling i asked for an unlocked S7 edge from Bestbuy and they gave me the Verizon version. The salesperson inserted the AT&T sim that i was using at the time and all working fine.
i returned to South Africa in September and inserted my Vodacom sim from South Africa and still working fine, even now as i'm typing.
But what caught me is that i have not gotten any notification for updates since i got the phone, and when i go in to 'settings' and 'check for new system update, i get the message: "Software update is temporarily unavailable".
i'm not sure if there were no any official updates from Verizon since i bought the phone or because i'm using another carrier's sim card that's why it's not picking up any updates.
Any help?
Haven't looked into Rooting as i'm not really a power user, but just want to get the latest updates.
Is there a way for me to update to the latest without Root
my current S7 edge's software info as below:
Model Number: SM-G935V
Android Version: 6.0.1
Android Security Patch Level: May 1, 2016
Baseband Version: G935VVRU2APD2
Any input will be appreciated
*sorry if there is already a thread on this topic as i wasn't able to search and find the exact problem i'm facing
Well if trying to update the phone through settings didn't work, I recommend you installing Smart Switch in your pc and updating your phone through that Samsung software.
You got to have a working verizon sim card and service to get ota updates.. Otherwise you'll have to use Verizon update assistant or Samsung switch
Tetraguy said:
Well if trying to update the phone through settings didn't work, I recommend you installing Smart Switch in your pc and updating your phone through that Samsung software.
Click to expand...
Click to collapse
PapaDocta said:
You got to have a working verizon sim card and service to get ota updates.. Otherwise you'll have to use Verizon update assistant or Samsung switch
Click to expand...
Click to collapse
thanks for the replies, will take a look at smart switch.
also, if i
1) after update the software, will the device go back to it's locked status
2) factory reset, will the device go back to it's locked status
or does it mean that the verizon unlocked devices are 'forever' unlocked no matter what i do to it
Verizon phones are always unlocked even if factory reset or update
PapaDocta said:
Verizon phones are always unlocked even if factory reset or update
Click to expand...
Click to collapse
thanks again, now i can go do what i got to do:good:
Enjoy

Stuck on July update on S8 Active

I have an S8 Active unlocked in Europe. All OK but there are NO updates for me, even if AT&T have an August update for S8 Active
Any ideea what to do? There is any chance to receive an OTA update if I use it in Europe? Really strange... and frustranting. NO root, no custom OS etc.
CatalinGP said:
I have an S8 Active unlocked in Europe. All OK but there are NO updates for me, even if AT&T have an August update for S8 Active
Any ideea what to do? There is any chance to receive an OTA update if I use it in Europe? Really strange... and frustranting. NO root, no custom OS etc.
Click to expand...
Click to collapse
To my knowledge, August update hasn't been released... I have an S8 Active on AT&T and just checked for update... None available.
Why is it so infuriating? It's well known that active updates come late, they always have.
Sent from my SM-G892A using Tapatalk
CatalinGP said:
I have an S8 Active unlocked in Europe. All OK but there are NO updates for me, even if AT&T have an August update for S8 Active
Any ideea what to do? There is any chance to receive an OTA update if I use it in Europe? Really strange... and frustranting. NO root, no custom OS etc.
Click to expand...
Click to collapse
Maybe things to know before going into it. You don't ever buy a carrier phone like this expecting root and custom ROMs SMH.
And that's the current firmware with the July patch. Wait a bit since it just came out or get an international model a little more suited to what you're wanting. The att S8 active is NOT it.
My fault It was released on August but it's July. I need some glasses Thx!
Release date: August 9, 2017
Android version: 7.0
Security patch level (SPL): July 1, 2017
Did you ever get there update? I'm considering buying an "unlocked" AT&T S8 Active too.
Tuberomix said:
Did you ever get there update? I'm considering buying an "unlocked" AT&T S8 Active too.
Click to expand...
Click to collapse
Not yet On AT&T page seems there is a new update (Oct. patch) but still nothing for me. I'm un July patch :crying:
Did anyone received this? Security patch level (SPL): October 1, 2017 For me it's not showing...
I did
Sent from my SM-G892A using Tapatalk
You need to use it on AT&T network to receive the update?! Because, I even reset my phone, do anything, but no sign of update.
I use it in Europe so, no AT&T for me. Really sad
That's too bad. I did end up buying an unlocked S8 Active G892A, I REALLY wanted this device so decided to buy anyway despite concern over updates.
I know the S7 active did require an AT&T SIM to download OTA updates, but I haven't seen if this really is the case with the S8 Active as well... I will write again once I receive my own device.
I am on October. I tried to find the url, but I took the update too long ago.
Attached

How to install updates on carrier unlocked ATT S8 without ATT sim card

This has probably been asked before... but I can't find any clear answers.
I have a carrier unlocked ATT S8 and I'm living in Canada. However, I am unable to receive security updates (latest updates is from Feb 2018, from when I manually installed Oreo), when I check for software updates it says everything is up to date and the same is shown on Smart Switch.
I don't have an ATT sim card (I'm not even in the states) is there any way for me to install security updates and/or updates in general (preferably without wiping my phone...)?
Any info is appreciated.
Cheers,

AT&T S10+ hasn't received any updates!

Hey everyone. So back in March my wife and I both got new S10+s. I noticed recently that my wife's phone hasn't recieved any updates at all since she got the phone! Shes still on ASD3 firmware, March Security patch, etc. I don't think she's even gotten the fingerprint sensor fix update because her sensor is a pain to use compared to my phone. My phone has been updating regularly.
I tried calling AT&T customer support and they were pretty much useless. Any recommendations? Should i just look up the updates on XDA and flash the phone to the newest patch myself with Odin or something?
That's very odd given the phone forces updates by itself. Make sure your wifi connection is good. Try going to settings and manually clicking on software update. If that doesn't work just download the firmware from XDA here and flash it with that special version of ODIN. Due note that by flashing thru ODIN it will erase everything I think like a factory data reset does.
Is your wife using an AT&T SIM? It's probably a dumb question but AT&T doesn't update phones with their firmware if a non AT&T SIM is being used. It has to be actual AT&T - - they won't update if the SIM from an AT&T MVNO like Cricket is installed either.
If your wife has AT&T but different service plan as an experiment you could put your SIM in her phone and see if any updates show up.
Your AT&T S10+ should be on G975USQS2ASl6 latest firmware with Sept. Security. Do not know why it does not Auto update as mine does on Wifi.
My wifes tmobile one has the same issue, stuck on June patch. I'll be odin flashing it this weekend.

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