Whatsapp audio stuttering when played on background (S8 Exynos) - Samsung Galaxy S8 Questions and Answers

Like the title says, when I have Whatsapp open on the foreground audio messages play normally; if I start to play a message and switch apps or even just go to the home screen, the audio stutters heavily and sometimes even makes cackling noises. I noticed that if I reboot the phone and immediately play Whatsapp audio on background I can get about a minute of stutter-free audio, and then it starts stuttering again. This doesn't happen with other apps, just Whatsapp.
I tried to reboot, start the audio and immediately switch to CPU-Z to try and see what's going on; I noticed is that just after reboot CPU usage hovers around 50%, and during that period the audio doesn't stutter; then CPU usage starts to fall, when it reaches like 15% the stutter begins. If I put some other app to play audio on the background, e.g. Google Play Music, I notice that CPU usage increases from idle, whereas while playing Whatsapp audio on the background CPU usage barely changes.
Conclusion: it seems that Whatsapp is being somehow throttled CPU wise while on the background.
Does anyone else has the same problem? Any clue as to how to fix it? I already tried to remove Whatsapp from the list of apps for which battery saving is allowed; nothing changed.
Thanks.

Same for me on every phone
I have the same issue on all devices, I upgraded from a pixel xl to s8+, I have the stutter issue. I need to test if an older version of whatsapp has this problem.

Related

Spotify Issues / Notifications disappearing / music not stopping phone calls

Is it just me or anyone running Spotify notice that there seem to be some bugs recently...
I noticed that the Spotify notifications disappear every once and awhile while music is playing. I'm wondering if this is something that was introduced into 6.0 or what. Anyone have any ideas? I can open spotify check back an hour later and it's still playing but I have to switch back to the app and the notification comes back. This is pretty frustrating when trying to stop the music from running. It can also happen after 20 minutes it seems...
Another issue is that I receive a phone call but the music starts playing in earpiece or bluetooth while the phone is occurring. Combine this with issue 1 and you have a difficult situation here...
I have had the notification disappear once or twice, but more commonly I am using the phone and swipe Spotify out of my recents (I do it A LOT on accident because I my recent apps clean) and it will continue to play. I have to then open Spotify and wait for it to show what is playing at the bottom, then swipe it out again and it stops.
Last night was the first time I've had it mess up with a phone call. I was in my car and it was dark and raining, I was driving downtown and not really wanting to talk on the phone anyway, but I hit answer on the handsfree in my car. The music started playing through the phone audio in my car. My car only has bluetooth for phone calls so I use a bluetooth A2DP dongle to feed the 3.5mm line in port on the stereo. The music was clearly playing over the phone because it was of much poorer quality than the A2DP device. I only let it play for a second or two before I hung up on the person because it was probably BLASTING on their end.
I don't get a ton of phone calls, let alone when music is playing, but that's the first time I've had that particular issue.
I also get this strange thing where sometimes when playing bluetooth and disconnect it will start playing out of my stereo which can be embarrassing if you're at work! All the issues seem random so hopefully they go away or get patched.
Ditto, I am having a ton of issues with Spotify on my N6P. Music just stops playing, I have to open the app, hit pause and then hit resume for it to start playing sound again.
I am also having the same issue with music playback suddenly stopping. I have to pause it and hit play again. But it then stops playing again every 30 seconds. I am using an aux cord in my car but frankly I am quite annoyed.
I’m having the issue with the lock screen widget/notification disappearing sometimes, it's especially annoying when in my car and I want to skip/repeat a track and the widget disappears. My guess it's a marshmallow issue and should be fixed with an update to the app.
similar issues for me here now. guess we just need to wait for an app update.
smeiff said:
Is it just me or anyone running Spotify notice that there seem to be some bugs recently...
I noticed that the Spotify notifications disappear every once and awhile while music is playing. I'm wondering if this is something that was introduced into 6.0 or what. Anyone have any ideas? I can open spotify check back an hour later and it's still playing but I have to switch back to the app and the notification comes back. This is pretty frustrating when trying to stop the music from running. It can also happen after 20 minutes it seems...
Another issue is that I receive a phone call but the music starts playing in earpiece or bluetooth while the phone is occurring. Combine this with issue 1 and you have a difficult situation here...
Click to expand...
Click to collapse
My Spidey senses tell me is has something to do with doze, my N6P stops Spotify every time it's put into my pocket, recent Spotify update hasn't fixed anything???
Radar900 said:
My Spidey senses tell me is has something to do with doze, my N6P stops Spotify every time it's put into my pocket, recent Spotify update hasn't fixed anything???
Click to expand...
Click to collapse
Doze won't activate if your phone is in your pocket. It only triggers when the device is sitting completely still for some time. I have had Spotify repeatedly pause itself when my battery was very low (<10%) before, though. I would press play and as soon as the screen shut off, it would pause again. I didn't turn off battery optimization for Spotify explicitly yet, but mine doesn't seem to be acting up as much as it was before.
It just occasionally removes the ongoing notification but launching and exiting the app again restores it every time.
Issue with all music playback on any app
awatson88 said:
Ditto, I am having a ton of issues with Spotify on my N6P. Music just stops playing, I have to open the app, hit pause and then hit resume for it to start playing sound again.
Click to expand...
Click to collapse
I have the 6p and now music will randomly stop playing with any music app if connected via 3.5mm.
Same issue here with music still on phone calls.
Use Pioneer BT head unit in the car and stream Music and Calls over it. Use Spotify premium with all music offline.
I have posted on the Spotify forums but so far have not seen any replies that will fix the issue.
One person recommended uninstalling and reinstalling the application, however I don't really want to have to download 6GB of music again...
I am also experiencing these issues. Waiting on updates to Marshmallow and/or Spotify to fix them... It is quite frustrating though.
i've now experience some similar issues. just waiting on an update like everyone else.
I've had the disappearing notification, as well as audio dropouts while listening via wired headset and Bluetooth (though that one might be caused by Viper4Android - not sure)
My Spotify + Nexus 6P issue is when I'm listening to music and then I press the app drawer. I momentarily lose sounds for a very short period of time, not even a second, split second maybe. Though it is intermittent, it kinda bugs me out.

Spotify App Persistence Issue

Scenario:
Playing music with Spotify app, close app, music does not stop. In fact you have to force close the app in order to stop the music. When notifications come, music does not change focus temporarily. When phone call comes in, focus does to change to call. This is only with spotify.
I have uninstalled, cleared cache, reinstalled, tried on other edge plus(Es) all to the same. Anyone else have this problem? Or better, a fix?
Okay I've been testing other apps, its all apps capable of playing in the background. I guess it is an OS level bug, I'll try a full reset and share whether it fixes it
Funny, my Spotify is stopping. While working out, it takes about 5 to 10 minutes and it closes. I already configured it as an exception from batt optimization (turned off for spotify) but the behavior is still the same...
Try another version of spotify.

Audio randomly stops (youtube, browser, etc). I have to press play for it to resume.

Happens everyday (even with my S6). It'll stop when audio is playing for a bit, or after I hit the volume button. It doesn't do it constantly through out the day, but it'll happen atleast once everyday i'm listening to audio. Anyone else?
Anyone?
It is happening with my S8 either when playing games or youtube and even music.
This problem started after the software update. So i think it is a software issue..
Whenever the sound cut off, i just lock the screen and unlock it back....
Hope Samsung will release a software update as soo as possible
Games is fine for me, it's just players like YouTube, music apps, and players inside websites. Just gotta press play again. Pretty annoying, but happens atleast once a day, not constantly through out the day.
It happens to me in Youtube and NBA app when video is being played.
Sometimes the screen just shuts off completely too.
I agree it's not consistent.
To add, sound not working sometimes when i am using skype and even sometimes for my alarms.
What do you think, is it a software problem or hardware?
Seems to happen more through out the day now. It's pretty annoying.
This just started happening to me yesterday. I've tried restarting my phone, pausing the video and playing it again, turning the volume all the way down then back up. All of those things restore the sound but it'll cut out a few seconds later. Also audio plays just fine in my headphones.
I dont have my s8 yet, but this sounds like a problem I used to have on a previous galaxy s phone (i think it may have been the s4). It turned out I had a setting enabled where the player pauses or stops when I'm not looking at the screen. It's called smart pause. Could be something similar although i'm not sure.
Uggg
Same problem here. Got the s8 less than a week ago and I use spotify offline (downloaded) and Google Music for downloaded files and it always pauses after about 15 minutes, sometimes sooner. I don't use battery saver, and none of the 'smart' features are enabled. It happens with headphones, without headphones, on Bluetooth. Just pauses the song and I have to hit play again, super annoying and I can't find any fix. I'm really regretting this purchase.
I also have S8 and currently experiencing this kind of issue. Every after 1 minute of playing either youtube or videos on my phone it paused and I didn't even clicked it.
I have a problem like this on my s7edge. Then I thought it can be related third party apps. And yes when I uninstall Sputnik news app, it solves the problem.

Google play music issues

I seem to be having issues with Google Play Music where if i pause it, within 10 seconds or so i'll see the app has been closed (icon in taskbar goes away). I also think this issue may be related to the issue with android auto where the music just randomly stops playing despite the screen showing it's still "playing". I have to press the pause button, turns into a play button, and press the play button to get the music to start again. Does anyone have any issues like this?
That may be an app issue. Some players automatically close after being inactive. Granted, that time should be longer that 10 seconds.
I think it might be some aggressive memory thing on OnePlus part. They had that before.
Seems my issue with android auto was fixed with 4.5.10 when they fixed the scrolling issue in play music. Happy i can use android auto again.

Speaker started with crackling sound

Why when notification comes or even playing music games video etc I heard Sound like crackling?
Glad I'm the only one who noticed this too, I'm playing some rhythm games on this phone (in case you're wondering, it's Bang! Dream or Bandori) and sometimes there's a crackling sound coming from the speaker whenever I tap the notes (and it's making the tapping sound effect, aside from the music in the background). On top of that, sound effects from the tapping seemingly can't play while other sound effects (the song itself) play. This means that fast streams in songs pretty much always have note sounds missing and this really throws me off when I play, as I play with the sounds as an assistance in a way (which means getting full combo is a no go). The only way to temporarily fix it is by restarting the phone entirely and then the game works properly once - if you play it and then close the game and reopen it, the bug continues. Another way I recently found is just to keep playing longer, as in around 10 minutes and beyond and it gradually fix itself as in calibrating the sounds, however strange that sounds.
The problem is whether on hardware or software?
.hack//G.U. said:
Glad I'm the only one who noticed this too, I'm playing some rhythm games on this phone (in case you're wondering, it's Bang! Dream or Bandori) and sometimes there's a crackling sound coming from the speaker whenever I tap the notes (and it's making the tapping sound effect, aside from the music in the background). On top of that, sound effects from the tapping seemingly can't play while other sound effects (the song itself) play. This means that fast streams in songs pretty much always have note sounds missing and this really throws me off when I play, as I play with the sounds as an assistance in a way (which means getting full combo is a no go). The only way to temporarily fix it is by restarting the phone entirely and then the game works properly once - if you play it and then close the game and reopen it, the bug continues. Another way I recently found is just to keep playing longer, as in around 10 minutes and beyond and it gradually fix itself as in calibrating the sounds, however strange that sounds.
Click to expand...
Click to collapse
I have also faced similar issue except I played CGSS when encounter this issue

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