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OK, I found one issue that might actually make me return the phone if this is the case.
I set my fingerprints to unlock my phone, but it says additional security is needed when I use fingerprints, so it's making me input a pin EVERY time I use my fingerprint to unlock. Wtf? This didn't happen on my s6. I can't figure out how to turn this off.
brian85 said:
OK, I found one issue that might actually make me return the phone if this is the case.
I set my fingerprints to unlock my phone, but it says additional security is needed when I use fingerprints, so it's making me input a pin EVERY time I use my fingerprint to unlock. Wtf? This didn't happen on my s6. I can't figure out how to turn this off.
Click to expand...
Click to collapse
Mine only makes me put in my pin the first time I unlock after powering on. I don't like it but it's not too much of a bother. Not sure of the reasoning behind it. Yours is every time?
Xileforce said:
Mine only makes me put in my pin the first time I unlock after powering on. I don't like it but it's not too much of a bother. Not sure of the reasoning behind it. Yours is every time?
Click to expand...
Click to collapse
Yep, every time. Do you have a T-Mobile version?
brian85 said:
Yep, every time. Do you have a T-Mobile version?
Click to expand...
Click to collapse
Yes. Have u tried a reboot?
Yep, just did.
Found the problem.
I'm using Nova launcher and I use the double tap screen to lock the device. When I double tap to lock it and then wake it back up, it makes me use my fingerprint and pin. If I lock it with just the power button then it unlocks with just my fingerprint. Didn't have this issue on my s6. Weird.
I have same problem with s6 after update to 6.0.1
it was after reboot not every single time.
That's the change Google made to Android. It's not a Samsung "feature." The Nexus 5X has that too and it bugs me once in a while.
Sent from my SM-G925P using Tapatalk
What's the point in having finger print reader for security if you have to enter a pin anyway? Makes no sense to me. It would be much quicker to use pin only! What a useless feature.
As mentioned above, this is a change to Android. When restarting the device, it asks you enter your pin manually. I don't mind it, since I seldom restart my phone anyway.
Sent from my Nexus 6P using Tapatalk
Even iphones make you enter a pin upon restart. But only after a restart.
Don't see a problem with entering a pin once when you restart.
I restart my phone maybe once a week. This is a complete non-issue.
Agreed
Sent from my XT1585 using Tapatalk
Has anyone else noticed how sh*ty the fingerprint scanner is? It only works half of the time for me which is annoying. I have a Nexus 6P so I'm used to it being a seamless transition to unlock the phone. I've resetup my fingers a few times now but it's annoying how it doesn't register sometimes.
Sent from my Nexus 6P using XDA Labs
Ah, if it's only required every restart, this is not an issue for me
Pilz said:
Has anyone else noticed how sh*ty the fingerprint scanner is? It only works half of the time for me which is annoying. I have a Nexus 6P so I'm used to it being a seamless transition to unlock the phone. I've resetup my fingers a few times now but it's annoying how it doesn't register sometimes.
Sent from my Nexus 6P using XDA Labs
Click to expand...
Click to collapse
Christ, you really do have a hangup on this thing.
I specifically asked to try out the fingerprint scanner in the Samsung store on Sunday and, once I set it up, I spent a number of minutes locking and unlocking it using the scanner. I did this because my previous experience with Samsung's fingerprint scanner was on the S5 and that was poor. On the S7 I didn't have a single issue, not one unlock failure. Perhaps you have a faulty device?
Beefheart said:
Christ, you really do have a hangup on this thing.
I specifically asked to try out the fingerprint scanner in the Samsung store on Sunday and, once I set it up, I spent a number of minutes locking and unlocking it using the scanner. I did this because my previous experience with Samsung's fingerprint scanner was on the S5 and that was poor. On the S7 I didn't have a single issue, not one unlock failure. Perhaps you have a faulty device?
Click to expand...
Click to collapse
Don't get me wrong I still like the phone, but there are several rather interesting issues I've noticed. My 6P isn't without issues either, but it happens.
I could have a defective unit; I'll have to use it more before I see if it continues. The S7E usually says place your finger on the scanner and 'wipe' which doesn't make sense because it's a touch sensor not one like the S5 had. Either way Google certainly has the best FP scanner so far until someone else makes one that's as fast and accurate.
Sent from my Nexus 6P using XDA Labs
My S7e fingerprint scanner is working great, no problems.
The device asks for the unlock code only after reboot, as previously stated. Any other time the unlock number pad shows up, my fingerprint bypasses it. Why does the unlock number pad show up sometimes? Because I sometimes turn on the screen with the power button and immediately swipe the screen before I touch the home button sensor. But if I turn the screen on with the home button, and leave my finger on it for a split second, it unlocks flawlessly.
Pilz said:
Don't get me wrong I still like the phone, but there are several rather interesting issues I've noticed. My 6P isn't without issues either, but it happens.
I could have a defective unit; I'll have to use it more before I see if it continues. The S7E usually says place your finger on the scanner and 'wipe' which doesn't make sense because it's a touch sensor not one like the S5 had. Either way Google certainly has the best FP scanner so far until someone else makes one that's as fast and accurate.
Sent from my Nexus 6P using XDA Labs
Click to expand...
Click to collapse
You definitely do not need to swipe on the S7 Edge. That went away with the S5 reader. If you have the phone in a case, then your finger may be hitting the scanner in a way that it can't read it completely. Although I have yet to run into it with the S7 Edge, I had it all the time with my Note 5, and I fixed it by enrolling the same finger twice. Make sure to contact the sensor from all kinds of weird angles on the second run and you'll be fine.
Pilz said:
Has anyone else noticed how sh*ty the fingerprint scanner is? It only works half of the time for me which is annoying. I have a Nexus 6P so I'm used to it being a seamless transition to unlock the phone. I've resetup my fingers a few times now but it's annoying how it doesn't register sometimes.
Sent from my Nexus 6P using XDA Labs
Click to expand...
Click to collapse
Haven't had it mess up once. Seems a little faster than the s6 even which was pretty much instant for me. On s6 I found adding a second fingerprint of the same finger improved accuracy if I was having problems though.
So I just took the update and when I go to unlock my phone half the time I have to now use my swipe pattern to unlock and not just my fingerprint. I get a message saying that my pattern is required for additional security. It only happens about half the time.
Friggin annoying and I'm hoping that there is a fix or setting I'm missing. It wasn't like this before the update.
Suggestion??
Sent from my SM-G930V using XDA-Developers mobile app
Works fine for me. I have a different complaint. The network extender I was forced to purchase to recieve calls in my home no longer connects with my phone. It was supposed to help.
I think I figured out the issue. I have a double tap to sleep setup via Nova launcher. When o put the phone to sleep that way my fingerprint doesn't work.
Well that sucks!!!
Sent from my SM-G930V using XDA-Developers mobile app
yup these "security updates" completely ruined double tap to wake, and now our s7 is just like every other carrier in that it doesn't work anymore. awesome!
Sent from my Samsung Galaxy S7 using Tapatalk
hello
i have note 4 n910c with 6.0.1
My screen doesn't automatically time out if I press the home button or the power button to turn on my screen. In order for the screen to turn off, I have to manually press the power button. Otherwise, the screen just stays on and drains my battery !!!!!
I should also note that if I receive notifications, my screen lights up and I have to either dismiss the notification or manually turn off the screen.
i downgraded to 5.1.1 it worked for few days then the same issue again
i formatted my device and flashed most recent stock rom 6.0.1 again few days and the same problem screen not turn off automatically
any solutions?
by the way when i use smart manger and end all RAM applications screen turn off work good immediately then after few minutes not turn off again
You can try widgetsoid app, that haves a big list of toggle widgets, and no lock screen is one of their widgets.
Sent from my XT320 using xda premium
Confirmed same issue here. Also same issue when using s-cover. Very annoying. Now that I've trained myself to manually turn off the screen, I'm getting much better battery life than I was with LP.
Sent from my SM-N910T using Tapatalk
rcobourn said:
Confirmed same issue here. Also same issue when using s-cover. Very annoying. Now that I've trained myself to manually turn off the screen, I'm getting much better battery life than I was with LP.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
after monitoring my device i found app that may cause the issue and after uninstalling it the issue was solved and my phone works good till now
amse_010 said:
after monitoring my device i found app that may cause the issue and after uninstalling it the issue was solved and my phone works good till now
Click to expand...
Click to collapse
It would be helpful if you told others what the app was, so that they can try your solution when they come across this thread...
Kinsman-UK said:
It would be helpful if you told others what the app was, so that they can try your solution when they come across this thread...
Click to expand...
Click to collapse
it was not a common used app just small arabic app using touch to count
Hi, I've been using the essential phone for several days. I've installed lots of apps and other than a random glitch now and then, thinks have worked well. The system seems to be considerably faster than a Galaxy S8.
Two problems have recently surfaced. Smart lock is totally messed up (It was working for a while.) Now, when I get to the point in Security settings where I enter my pin, I get a blank screen. I've tried all sorts of things save a system reset. Smart Lock itself doesn't work any longer.
The other issue is intermittent freezes that last several seconds. Whatever the system is doing, it isn't responding at all. If I wait for a while, it proceeds to work fine.
Has anyone seen similar behaviors? Any suggestions short of a hard reset?
Thanks
charlie.s said:
Hi, I've been using the essential phone for several days. I've installed lots of apps and other than a random glitch now and then, thinks have worked well. The system seems to be considerably faster than a Galaxy S8.
Two problems have recently surfaced. Smart lock is totally messed up (It was working for a while.) Now, when I get to the point in Security settings where I enter my pin, I get a blank screen. I've tried all sorts of things save a system reset. Smart Lock itself doesn't work any longer.
The other issue is intermittent freezes that last several seconds. Whatever the system is doing, it isn't responding at all. If I wait for a while, it proceeds to work fine.
Has anyone seen similar behaviors? Any suggestions short of a hard reset?
Thanks
Click to expand...
Click to collapse
Did you perhaps add a company exchange account or add some other device administrator? I've seen this issue on some of my previous devices where smart Lock is setup but my company's exchange policy disables it
Sent from my PH-1 using Tapatalk
For smart lock goto settings -> security - >trust agents
Toggle smart lock off, return to settings, go back and toggle it back on. Smartlock is back to normal, atleast this did the trick for me.
Thanks to both of you for ideas. I disabled two device administrators, both related to Lookout. I also deleted my fingerprints and all security. When I re-entered everything, all seemed fine. I will see if it behaves and then narrow it down.
StephenMilone said:
For smart lock goto settings -> security - >trust agents
Toggle smart lock off, return to settings, go back and toggle it back on. Smartlock is back to normal, atleast this did the trick for me.
Click to expand...
Click to collapse
I had to do this but I had to reboot instead of just exiting out of settings.
I'm running into this issue as well. Sometimes I can get it to come back, but then after a restart, it's broken again...
---------- Post added 6th September 2017 at 12:14 AM ---------- Previous post was 5th September 2017 at 11:32 PM ----------
Ok, so it seems like the same issue is showing up for OnePlus devices since recently: https://forums.oneplus.net/search/13954406/?q=smart+lock&o=date&c[title_only]=1
I can get mine to freeze consistently by using chrome and browsing to flipboard.com. After I login the whole phone will freeze, not even the power button doesn't do anything. I've tested it out on a few other devices and I get the same response from my Nexus 9, also running 7.1.1. In this case at least I don't believe it's the phone but something to do with Android itself.
I'm getting the freeze as well but my power button works, when I turn off the screen and turn it back on it works for a few seconds and then freezes again
Sent from my PH-1 using Tapatalk
charlie.s said:
Hi, I've been using the essential phone for several days. I've installed lots of apps and other than a random glitch now and then, thinks have worked well. The system seems to be considerably faster than a Galaxy S8.
Two problems have recently surfaced. Smart lock is totally messed up (It was working for a while.) Now, when I get to the point in Security settings where I enter my pin, I get a blank screen. I've tried all sorts of things save a system reset. Smart Lock itself doesn't work any longer.
The other issue is intermittent freezes that last several seconds. Whatever the system is doing, it isn't responding at all. If I wait for a while, it proceeds to work fine.
Has anyone seen similar behaviors? Any suggestions short of a hard reset?
Thanks
Click to expand...
Click to collapse
You had the Smart Lock issue too?! I did a Factory Reset to fix it here, no amount of powering off/on the device, toggling Smart Lock in "Trust Agents" did the trick, it just...was blank one day. I've had the freezes as well, haven't noticed those after the Factory Reset now that I think about that.
RMarkwald said:
You had the Smart Lock issue too?! I did a Factory Reset to fix it here, no amount of powering off/on the device, toggling Smart Lock in "Trust Agents" did the trick, it just...was blank one day. I've had the freezes as well, haven't noticed those after the Factory Reset now that I think about that.
Click to expand...
Click to collapse
Interestingly, the pauses and stuttering disappeared at the same time. It is exceedingly difficult to convert these anecdotal comments into a meaningful diagnosis.
In any case, so far, so good.
Thanks! This is one of two major bugs driving me nuts!
Disabling then directly restarting worked for me, thanks for the tip!
Sent from my PH-1 using Tapatalk
I updated to NMl64c yesterday and both problems I refer to in the original post appear to have been fixed
charlie.s said:
I updated to NMl64c yesterday and both problems I refer to in the original post appear to have been fixed
Click to expand...
Click to collapse
The Smart Lock blank bug happened to me again yesterday, and I've been on NMI64c for a couple of days. De-activating Smart lock and rebooting got it working again.
Same problem with smart lock here and only solution seems to disable it, restart the phone and re-enable it...
Weird
Deppi0 said:
Same problem with smart lock here and only solution seems to disable it, restart the phone and re-enable it...
Weird
Click to expand...
Click to collapse
You should be able to disable it in the trust agents settings, back up one menu the enable it again without needing to restart the phone. Someone else pointed this it out a few posts back and it's always worked for me.
StephenMilone said:
For smart lock goto settings -> security - >trust agents
Toggle smart lock off, return to settings, go back and toggle it back on. Smartlock is back to normal, at least this did the trick for me.
Click to expand...
Click to collapse
1. Turn off all Smartlock agents that are on the list.
2. Reboot.
3. Turn them back on.
I have experienced a few freezes. Only after the phone sits for an extended period of time and it goes to sleep and after a restart. I actually haven't had this happen lately, seems like things some how worked themselves out. As far as smart lock I haven't had any such issue. I do have a question regarding smart lock. Do you guess have an option for enabling it when it is connected to a specific Bluetooth device?
jglazer said:
1. Turn off all Smartlock agents that are on the list.
2. Reboot.
3. Turn them back on.
Click to expand...
Click to collapse
Didn't have to reboot. Just turned it off then back on
Sent from my PH-1 using Tapatalk
jasonevil said:
Didn't have to reboot. Just turned it off then back on
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
All the on/off tinkering with trust agents has worked for me, but the fix has always been temporary. Smart Lock will be OK for a day or so before returning to its broken state/blank screen in the settings. Wish there was someone (a company) who knew what this was about and could fix it.
When using Ok Google with screen off, the phone hears me and wakes, but gets stuck at the unlock screen. Anyone else?
Happened to me and there was an issue getting into smart unlock settings so I reset my entire phone and started over and everything worked again
---------- Post added at 08:48 AM ---------- Previous post was at 08:38 AM ----------
Read this https://forum.xda-developers.com/es...blems-cropped-smart-lock-blank-t3668541/page3
imdebbas said:
When using Ok Google with screen off, the phone hears me and wakes, but gets stuck at the unlock screen. Anyone else?
Click to expand...
Click to collapse
Settings
Security
Trust Agents
Then toggle Smart Lock off and on...
Then check Smart Lock and make sure Trusted Voice is checked
Sent from my PH-1 using Tapatalk
Mine did it again. I did what it says but smart Lock is still blank. Does it take a minute?
This happens on a regular (one a week for the last month) basis for me, it isn't really annoying except when I need it to work like when I'm at home and I'm carrying around my baby. lol In addition to @rignfool's post you might need to go back and check that Smart Lock is NOT in the menu before turning Smart Lock ON again in trusted agents. That has worked for me everytime versus toggling it on then off in the same time period.
Recurring issue
I constantly need to toggle on-off the security -> trust agents -> Smart Lock (Google) to make it work again.
Any suggestion to eliminate the issue?
It seems I have to do it every morning after I left it charged over-night.
Thank you
There's a normal security feature that if the phone has been idle/unused for 4 hours that you have to manually unlock again before using OK google. Verified with multiple users! My Mother is having the exact same problem though, that it keeps locking it over the course of using it via bluetooth in car (Yes I've read there's already issues) and having it in front of her during use. Literally happened hit or miss right after activation. Maybe I'll reset her phone and start over again.