Speaker always default when making receiving call - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
Today my phone when I make a call or receive a call, the default is speaker and I hear the sound from speaker, and speaker button is not activated, not green, the speaker is not turned on and I hear sound from speaker, why this is happening?
If I plug the phone on dock and I remove I hear sound normally, but when I make another call or receive I hear sound from speaker.
I checked everything, S voice, driver mode...
Anyone can help?
Thanks.

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