problems with the pure - X Style (Pure) Q&A, Help & Troubleshooting

im here in barbados and been here for a couple months. the pure worked fine on thier LTE (recommend FLOW simcard for true LTE). lately i noticed 2 flaws with my phone.
GSM drops data connection for like 10 seconds or so and comes back on. im not sure why it does this but it really annoys me when im using VOIP calls and clash of clans.
also
what i noticed is at times the screen would touch itself even when im not touching it. im wondering if its because of a charger cable that i have but is easily disconnected from the phone

Jonathanlc2005 said:
im here in barbados and been here for a couple months. the pure worked fine on thier LTE (recommend FLOW simcard for true LTE). lately i noticed 2 flaws with my phone.
GSM drops data connection for like 10 seconds or so and comes back on. im not sure why it does this but it really annoys me when im using VOIP calls and clash of clans.
also
what i noticed is at times the screen would touch itself even when im not touching it. im wondering if its because of a charger cable that i have but is easily disconnected from the phone
Click to expand...
Click to collapse
The data could be APN related. Check that first.
I don't believe a charger cable would cause ghost touches. A screen protector and some cases might.

aybarrap1 said:
The data could be APN related. Check that first.
I don't believe a charger cable would cause ghost touches. A screen protector and some cases might.
Click to expand...
Click to collapse
i checked the apn and its just fine. could it be because of the unlocked bootloader

Jonathanlc2005 said:
i checked the apn and its just fine. could it be because of the unlocked bootloader
Click to expand...
Click to collapse
Screen shouldn't be because of the unlocked bootloader. Could be hardware related. my nav bar buttons stopped working and in a custom rom I changed the height to 125%, but that's like a temporary fix, not perfect.
I'm not sure if that's what you mean by ghost touches though or if there are random touches all over. If there are touches all over then I would try a factory reset if there's nothing else which would be causing it

Jonathanlc2005 said:
what i noticed is at times the screen would touch itself even when im not touching it. im wondering if its because of a charger cable that i have but is easily disconnected from the phone
Click to expand...
Click to collapse
Barbados... must be nice... catch a few waves for me...
I've actually had this happen, and it was a bad USB cable. Possibly a short or something, but the phone would tweak out as soon as I put the cable in. It was like watching a ghost play with phone until I pulled the cable out and eventually replaced it. Worth a try.

Related

is there any solution to "screen can't switch on"?

at the begining , my HD is fine.
But , after 2month , the phone has some rotation problem( it doesn;t matter, as you can solve it by pressing the on/off buttom )
But now, the phone's screen can't switch on, when i touch the four buttom on the surface of phone, it still vibrate..just i can't switch on the screen"
i have already tried all the things like take out the battery, press the reset buttom... the problem still occur,
Screen can sometime turn on luckily~
but, if the phone's screen is switched off for a while, the problem still occur..
can any professional heal my phone?
likashing said:
at the begining , my HD is fine.
But , after 2month , the phone has some rotation problem( it doesn;t matter, as you can solve it by pressing the on/off buttom )
But now, the phone's screen can't switch on, when i touch the four buttom on the surface of phone, it still vibrate..just i can't switch on the screen"
i have already tried all the things like take out the battery, press the reset buttom... the problem still occur,
Screen can sometime turn on luckily~
but, if the phone's screen is switched off for a while, the problem still occur..
can any professional heal my phone?
Click to expand...
Click to collapse
Obvious questions: Have you tried a hard reset?, Diff rom? Have you loaded up anything weird that mighta casued issues? If it will do a hard reset then do it. Start from scratch. If it works then be mindful of what you reload it with. If that doesn't get it, try a diff rom. At this point you got nothing to lose. Will it go into bootloader mode?
Battery comes to mind also. Have you run it down to nothing? Sometimes that will affect the charging capabilities. When the screen is dark can you still hear sound? Def do the HR.
My suggestion would be, to give the HD to your reseller and get it fixed.
I have had the same problem, and as my HD also didn't connect to my PC anymore, I send it in, and got a brand new one, because they couldn't fix it. Make a backup while you can, because the problem will get worse over time.
Likashing, the same exact thing started to happen to me a couple days ago. I've hard reset and flashed a new ROM. It seems that the problem is intermittent. After I just let the phone sit for a few minutes, the screen will come back on. It makes me wonder if this is heat-related issue. Anyway, I'm screwed, because I have no warranty since I bought it from a guy in Australia (I'm in US and needed the T8285).
I'll definitely be keeping an eye here to see if there's any resolution other than repair.
while the screen does not turn on, have you maybe tried to use another phone to call your HD and check if the screen turns on when the call arrives?
maybe if the screen turns on it's more a software related issue (so hardreset et cetera might be worth a try), if not, i fear it's hardware
crashDebug said:
while the screen does not turn on, have you maybe tried to use another phone to call your HD and check if the screen turns on when the call arrives?
maybe if the screen turns on it's more a software related issue (so hardreset et cetera might be worth a try), if not, i fear it's hardware
Click to expand...
Click to collapse
Good point crashDebug... I will definitely try that the next time the behavior is exhibited (right now is one of those times where I can't intentionally duplicate the issue... of course!)
stpete111 said:
Likashing, the same exact thing started to happen to me a couple days ago. I've hard reset and flashed a new ROM. It seems that the problem is intermittent. After I just let the phone sit for a few minutes, the screen will come back on. It makes me wonder if this is heat-related issue. Anyway, I'm screwed, because I have no warranty since I bought it from a guy in Australia (I'm in US and needed the T8285).
I'll definitely be keeping an eye here to see if there's any resolution other than repair.
Click to expand...
Click to collapse
...i have no warranty too....
in Taiwan , there are couple of people have these situation, the maintenance staff working Htc, said that it is a motherboard problem or the screen problem...but i wonder that why only few people have this problem. My phone is completely fine before i flash the HSPl1.56OLINEX.but when i try to flash back to Hspl 1.4 , the problem still happen.....
cbreze said:
Obvious questions: Have you tried a hard reset?, Diff rom? Have you loaded up anything weird that mighta casued issues? If it will do a hard reset then do it. Start from scratch. If it works then be mindful of what you reload it with. If that doesn't get it, try a diff rom. At this point you got nothing to lose. Will it go into bootloader mode?
Battery comes to mind also. Have you run it down to nothing? Sometimes that will affect the charging capabilities. When the screen is dark can you still hear sound? Def do the HR.
Click to expand...
Click to collapse
i have tried diff rom and diff HSPL....
sometimes, the phone's screen still can turn on luckily, then i can go to bootloader mode, but if the phone sit for a while, the phone's screen can't turn on...then i can't get into bootloader. ..
i can hear sound when someone phone me...but the screen still keep dark!
Exactly same problem here
HTC purchased in Sweden.
Cant switch screen on, when incoming calls come it rings but no screen alive. Vibration when pressing the buttons at bottom. And the low battery sound i can here when low on battery.
When connecting it to charger the orange light at power button will not light up (orange) as usually.
My problems started when i had the HTC in my jacket pocket, a VERY rainy day, so the phone was moist OBS not wet. Thats what i beleive ghappened to my phone.
And now i can not find the purchase receipt to the phone
It might be entirely unrelated, but the screen on my THD also had the same problems immediately after a few flights from coast to upcountry 1800m elevation during summer. The system powered up but the display remained off, and no amount of fiddling would switch it on.
The first time it took a few hours and then spontaneously corrected itself. The second time I had to remove the battery for two days, and then all was fine again. Only happened after flights from coast in summer. It hasn't happened again, but then it's winter here in the southern hemisphere.
I suspect condensation, but that's only a guess...
I have the same problem too here in Australia. It started with the screen not turning on but the buttons still work. Then you'll sometimes notice the screen is inverted and upside-down.
I've sent mine in for service. Haven't got it back yet but I understand the motherboard needs to be replaced.
In short, this is definitely a hardware problem and if you look around the discussions on the net, this is slowly becoming quite a common problem with HD.
forumx said:
I have the same problem too here in Australia. It started with the screen not turning on but the buttons still work. Then you'll sometimes notice the screen is inverted and upside-down.
I've sent mine in for service. Haven't got it back yet but I understand the motherboard needs to be replaced.
In short, this is definitely a hardware problem and if you look around the discussions on the net, this is slowly becoming quite a common problem with HD.
Click to expand...
Click to collapse
Yes exactly, I have had the upside down screen too! Well at the very least it is good to know that people are experiencing this problem other than me. I love this phone so I will have to pay to for the repair. If anyone here has any idea or estimate of what this will cost, please share this here.
The problem for me was the moist, after three days it started to react again... And now it seems to be working...
I guess the air up in the mountains are moist... maybe...
AddeBC said:
The problem for me was the moist, after three days it started to react again... And now it seems to be working...
I guess the air up in the mountains are moist... maybe...
Click to expand...
Click to collapse
So then that's two people so far (including AFW from the first page) who have said that after some situations involving moisture have passed, things are back in working order. I hope for the same to happen soon.
so it is due mainly to wateR?
leobox1 said:
so it is due mainly to wateR?
Click to expand...
Click to collapse
I doubt it is related to water. My device never gets near water or moisture and still experience this problem. I do wonder if it is heat related as the device can get quite hot during charging and perhaps cause the motherboard to play up after a while.
btw, does any of you use some sort of plastic/silicone cover. I wonder whether this type of cover blocks the heat from dispersing.
As i understand it, so far only people who have flashed a different ROM (and with it maybe radios) to their device. If it's a heat issue it could be something to do with the radio version. I have tried different radios and there was one in particular that heated my phone up like crazy while i was listening to music without the screen on (but i don't recall which one it was).
I only used stock rom and never flash my device and still have problem...
forumx said:
I doubt it is related to water. My device never gets near water or moisture and still experience this problem. I do wonder if it is heat related as the device can get quite hot during charging and perhaps cause the motherboard to play up after a while.
btw, does any of you use some sort of plastic/silicone cover. I wonder whether this type of cover blocks the heat from dispersing.
Click to expand...
Click to collapse
I do not have any type of cover on mine.
I agree with the possibility of it being a heat issue though.
Very perplexing. This past weekend I again travelled from Joburg to the coast (from 1800m elevation to sea level), and again the THD screen stopped responding to input whilst at the coast. I desperately fiddled, reflashed, hard reset at least 10 times to see if I could get the screen to work, but it always booted up locked, and no amount of fiddling would do anything. I even put the thing on an oil heater for a few hours, hoping that if condensation was the culprit (my current theory) then a goodly dose of heat would at least evaporate any moisture, and once, for about a minute the screen responded, and then again went dead to touch. I had to use another phone all weekend. This evening, on returning to Joburg, I resolved to get another device, maybe the Diamond 2. After a few hours back home I retrieved the THD, put in the SIM and, lo and behold, it worked fine. This is most vexing, but I fear the THD will have to go -- I just can't live with this unreliability. Sad, really, because I love the big display, I love the fact that guys like Throy are cooking good ROMs. In many ways the THD is about the best out there, at least for my needs. But that &@&* thing has to be reliable.

lockbot break touchscreen?

Hello all, im still having issues with my touchscreen being i guess mapped incorrectly or sometimes hardly working at all. The more i think about it the more i have to think it can be fixed and also i think about anything that could have happened to the phone b4 it started acting up and there was nothing, not a drop or hit. The only thing i can put on the same timeline is right after i installed lockbot is when it started acting up, is this by chance only or is there a chance lockbot modifies a file that could affect the touchscreen? Any help with this or even ideas would be great. Thanks, veritas
Ps...also after searching google for a few days i noticed a good bit of people posting that they had diff issues after installing a couple diff lockscreen apps, the only issue is that they are all only open post with zero responses to point in the right direction. Thanks
This happened to me too after installing lockbot.
I'm gonna try to reinstall the firmware and will get back with the result.
Currently it just comes and goes .. mostrly comes.. The bottom part of the screen doesn't work at all, and the sliding seems to work harder. Also, when I type a message in landscape, I press a key, and another one is actually shown to be pressed.
I also tryed different versions of lockbot, 1.8 and 1.13 before the touchscreen sarted to have problems, but when it actually happened, I had version 1.8 installed and it froze when I was using it.
Just reinstalled originial firmware, and problem didn't go away.. this is starting to get serious..
i seriously doubt it's related to lockbot. many people use it with no issue.
yeah.. lockbot might have been a coincidence.. I realized that I was using a different charger (not the original one) when using the phone when this problem appeared, and this seems to be consistent with the problem.
Actually I was charging the phone from the usb port of the computer, using also an USB extender.
I'll take the phone to waranty .. I tryed removing the battery and not using it for a day, leaving it to use up all the battery.. no success.
I think that there may be some wild static running through the phone from when I charged it off the usb.
If I play with the phone a lot now, sometimes the bottom part works bot not the top part.. and sometimes, I can press something on the screen just by hovering the thumb over it.
I'm getting the same problem! I press at the bottom of the screen and it selects something in the middle or nothing at all and at the home screen I won't even touch the scrren just hover my thumb over and the screen responds like its trying to go to the next screen but then gets stuck in the middle.
I called t mobile and they said to soft reset or hard reset, did both and no fix.
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Sent via the XDA Tapatalk App
It's definetly a hardware issue.. it's sad that these touchscreens are so sensitive to the charging currents..
I would have imagined that they would have added some protection for this ..
btw, it's not just a htc hero problem, the web is full with all types of touchscreen phones being afected when using non original charger.
Paticakeman said:
I'm getting the same problem! I press at the bottom of the screen and it selects something in the middle or nothing at all and at the home screen I won't even touch the scrren just hover my thumb over and the screen responds like its trying to go to the next screen but then gets stuck in the middle.
I called t mobile and they said to soft reset or hard reset, did both and no fix.
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
That's ALL T-Mobile knows how to do. Reboot your phone or reset your phone. If that doesn't work, they tell you its broke. Anyone could do that job.
alex_g_cl said:
It's definetly a hardware issue.. it's sad that these touchscreens are so sensitive to the charging currents..
I would have imagined that they would have added some protection for this ..
btw, it's not just a htc hero problem, the web is full with all types of touchscreen phones being afected when using non original charger.
Click to expand...
Click to collapse
ANY phone gets affected when using a different charger. People don't stop and look at the voltage of the new charger and leave their phone on it for 10 hours even though it's charged.
You can't protect from stupidity. Not saying any of YOU are stupid, but seriously, don't give your phone 100 volts when its made to receive 12.
I quess that ppl that use non-original chargers would read the voltage output..
Like I said above.. I just used the usb port from the computer to charge, if this is wrong, maibe they should have disabled it
It's definetly a hardware issue.. it's sad that these touchscreens are so sensitive to the charging currents..
I would have imagined that they would have added some protection for this ..
btw, it's not just a htc hero problem, the web is full with all types of touchscreen phones being afected when using non original charger.
Click to expand...
Click to collapse
I was saying here that other parts of the phone are just fine.. if there is a problem with the charger, why doesn't the whole thing brake.

Touch screen random inputs?

I did a DIY digitizer replacement a month or so ago, and its been working great up until a few days ago. Now, when I go to touch one of the soft buttons or type on the keyboard, the phone "flips out" and starts registering inputs in all random spots, sometimes getting stuck on that spot. I am totally stumped.
I double checked and all the ribbon cables are seated and such, and tried flashing over to Modaco rom from Cyanogen (thinking it might be software)... no luck. Can't even replicate it consistently, it seems to have a mind of its own.
Any thoughts as to what is going on?
Well I know that it has been an issue for some people and the general idea is that if you push the power button and put the screen to sleep and then wake it back up 20 seconds or so later it will work again. I have to say to also wipe your screen clean as well, build up on the screen can cause wonky behavior as well. Good luck.
Mike
this sounds exactly like the glitch that all nexus ones have, stock ROM. just lock then unlock the screen and it fixes itself.
the word is that it will be fixed with the 2.2 update. fingers crossed.
I thought it was that issue I read as well, but the power button glitch-fix everyone speaks of doesn't work.
I actually used my pry-tools to unseat the digitizer from the rest of the phone and kinda let it dangle, and 90% of the issues disappeared.
I am wondering if it might be the digitizer pressing up against the metal backing thats causing it to ground out and cause these issues, since the original phone was held in by a foam-type adhesive which I don't have on it now.
that's very possible. the power button resets my glitch 100% of the time. so sounds like something else is going on with yours.
RogerPodacter said:
this sounds exactly like the glitch that all nexus ones have, stock ROM. just lock then unlock the screen and it fixes itself.
Click to expand...
Click to collapse
I don't think its the famous touchscreen issue that we've heard because it was reported to register a click few centimeters below the touch point. Here in this case, the guy says that it randomly registers clicks at different spots.
AlexTheSquid said:
Now, when I go to touch one of the soft buttons or type on the keyboard, the phone "flips out" and starts registering inputs in all random spots, sometimes getting stuck on that spot.
Click to expand...
Click to collapse
I hope that reboot fixes this problem....
I've given up on the task for now, went back to my iPhone 2G till I can figure this out... its definitely not software though... and the digitizer still registers accurately when I don't have it seated into the phone...
No issues here on cyanogen 5. 0. 6 I love this Rom and have 0, yes I said it zero issues..... running solid for almost a month.... sorry ya have them issues I hope ya get em figured out...
As others says, just a quick lock & unlock fixes this. No need to wait 20 secs, I do it right away. Power, power, slide to unlock and I'm back in business.
For me I'd say it happens maybe a couple times a week? What about other people?
On stock it happened like once a week.... for me
none on custom so far after 3 weeks
yeah a couple times a week is it for me too. I wonder if view identified the issue and fixed it in the update. I'm sure some Google employees experience the bug.

Mytouch 4G brightness not working help please!!!

ok 1st of all thanks for your time... I have a rooted Mytocuh 4G running on stock rom from tmobile (2.2.1)... problem is that brightness is not working at all, i try to change it in settings, but it does not work, I've also tried factory reset, changing roms, wiping data, cache, dalvik, battery stats, almost everything but still no clue of whats wrong, lcd is working great, touch responds good, only problem is brigthness, if theres a fix out there i'd be glad to hear it from u... thnx :good:
Your backlight could be going out. Does it come on at all?
estallings15 said:
Your backlight could be going out. Does it come on at all?
Click to expand...
Click to collapse
thnx for ur answer... mmm nope, it stays only at the lowest level...
oh God.... now the touchscreen is not working.... i dont know what happened, i cant even unlock my phone!! Help!! please.....
It sounds like hardware. If it were me I'd flash the froyo PD15IMG and see if anything magically starts working. If not, then I'd have my answer.
estallings15 said:
It sounds like hardware. If it were me I'd flash the froyo PD15IMG and see if anything magically starts working. If not, then I'd have my answer.
Click to expand...
Click to collapse
Ok, so i just flashed back to froyo PD15IMG and the touchscreen works now, but the brightness is still not working, ive also noticed that every time i press the screen, it kinda fades a little... very weird... as u said before i think it may be a hardware problem..... any ideas of which part????
I believe that backlight is part of the display.
estallings15 said:
I believe that backlight is part of the display.
Click to expand...
Click to collapse
ok, so today i found more problems, rotate sensors are not working, compass is dead, and also the phone does not recognize any headset i plug in, i cant even listen to my music.... i remember that a week ago, i plugged my phone to a wall outlt with an iphone usb charger, do u think that has something to do with it???
thanks
Doubtful. Was it an Apple charger or a Brand X (off-brand)?
I seriously doubt that would cause a systematic failure of your hardware. If anything it would fry the usb/charging port, were there something seriously wrong with the charger.
Sounds like you've got a paperweight on your hands.
estallings15 said:
Doubtful. Was it an Apple charger or a Brand X (off-brand)?
I seriously doubt that would cause a systematic failure of your hardware. If anything it would fry the usb/charging port, were there something seriously wrong with the charger.
Sounds like you've got a paperweight on your hands.
Click to expand...
Click to collapse
it was an original iphone 3g adapter... well i think it might be a hardware problem so im gonna keep trying to fix it, ill let you know anything.. thanks 4 your help... :good:
wow this is so bad, now battery wont charge.... this is so frustrating... guess im gonna have to change to another phone....
Uuuuh, yeah. That baby is dying a slow painful death.
HTC mytouch 4g
estallings15 said:
Uuuuh, yeah. That baby is dying a slow painful death.
Click to expand...
Click to collapse
I have same problem with my phone.
The phone first had a problem when I left it in the sun for abt half an hour.
The brightness setting has no effect.
Auto rotate screen does not work, however touch screen works fine.
The phone hangs up now and then.
only the backlight does not work and i can easily use the phone inside a room
the compass does not work
tried factory resetting the phone no success
The charge light does not come on even when the phone is charging. however when i turn my phone off and charge it, the charge light comes on.
usually during startup or booting the device, the brightness is supposed to be full. however no brightness during boot up
jonty.nik said:
I have same problem with my phone.
The phone first had a problem when I left it in the sun for abt half an hour.
The brightness setting has no effect.
Auto rotate screen does not work, however touch screen works fine.
The phone hangs up now and then.
only the backlight does not work and i can easily use the phone inside a room
the compass does not work
tried factory resetting the phone no success
The charge light does not come on even when the phone is charging. however when i turn my phone off and charge it, the charge light comes on.
usually during startup or booting the device, the brightness is supposed to be full. however no brightness during boot up
Click to expand...
Click to collapse
Only fix i found so far for this problem was replacing the power flex plus the main flex of the phone.. that solved my problem...
http://www.ebay.com/itm/FLEX-CABLE-...156?pt=LH_DefaultDomain_0&hash=item3f1a55d43c
good luck
it's done for...!
sorry bro but its good bye for your phone...!
I am having a similar issue with a friends phone. He had a cracked screen so i replaced that. 2 weeks later he brought it back to me and the brightness is stuck on the lowest level. Changing the level in options has no effect. I was just wondering is the backlight and the LCD screen one and the same? Should i bother changing the LCD or is there something else I should try repairing first. Everything else on the phone seems to function properly...its just a pain to see it!

[Q] Touchscreen problem: hardware or software?

Hey
I had my Nexus 4 for a while now and today suddenly I have a problem with my touchscreen. It suddenly happend, it didn't fall or nothing.
So, the problem: there is a part of the screen that doesn't function properly. It's at a certain y value or height. It noticed this today when I wanted to swipe down the notification bar. Half the time it flips back up or doesn't do anything at all, sometimes it does work. If I swipe "fast" before that height, it usually works.
I downloaded an app to test the touchscreen and at that height it registers 2 or more fingers or it snaps above or under that line.
Can I fix this or do I need to bring it back for warranty? Is this a software or hardware issue? I also did a reset, but that didn't help...
I uploaded some videos to illustrate (can't post links so insert this in the youtube links please):
1. The problem: /watch?v=kNLbSU0smcw
2. Test: /watch?v=B8ERuBtYeBA
Edit: When I hold the phone horizontally, the notification bar works perfectly.
Many thanks,
Aaron
Update: from yesterday until now the screen was even worse, like I was touching it with 100 fingers, it went totally crazy...
A few hours later it works perfectly normal again
Any ideas?
Ok, I still have this problem...
However, the problem is present and I switch a few time to the lockscreen and back, it's fixed most the time. So I think this must be a software issue.
Maybe undoing a few updates might help? What's the best way to do that?
Are you on a Custom ROM / Kernel? If so, go back to stock ROM and Kernel and see if the problem still exists.
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Maser00 said:
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Click to expand...
Click to collapse
Strange, it's probably a problem with the phone then.
Sent from my Nexus 4 using xda app-developers app
I have the exact same issue.. Did you manage to solve it?
Nope, but sometimes I can use it like a week with no problem and sometimes I have it everyday.
At first I thought it might be because of the low temperature in my bedroom, but I tested it and I don't think that's the reason. I removed the cover I bought too, but I need to use it a bit longer to be sure it doesn't happen without cover. After that I'll put on the cover again and check again.
Is it possible that it happens when it is charging? Mine does this when it is charging.
No, as far as I know it's not affected by charging. The first time I had this problem I just picked it up from my desk..
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
AW: [Q] Touchscreen problem: hardware or software?
biffsmash said:
Is it possible that it happens when it is charging? Mine does this when it is charging.
Click to expand...
Click to collapse
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
fmartinezjr said:
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
Click to expand...
Click to collapse
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Maser00 said:
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Click to expand...
Click to collapse
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
AW: [Q] Touchscreen problem: hardware or software?
YeledKaki said:
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That was my first thought. But yes I cleaned the screen and my fingers
But as I said after removing the USB power it works normal again.
Sent from my Nexus 4 using xda premium
PROGUERAM said:
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
Click to expand...
Click to collapse
What's the combination? I'll try remove that folder if the problem occurs again.
Talal916 said:
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Yeah, but the warranty isn't easy to get...
scherfa said:
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought a cheap usb charger facing the same problem with touchscreen on my iphone 4 and also with nexus 4. I threw it away and I'm using the original, but if you want to replace it pay attention to the cheap one
Sorry for my bad english, I'm italian, greetings from Italy
You have to have a custom recovery to wipe cache. Just reboot into it and select wipe cache
Sent from my Nexus S 4G

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