I have an annoying problem with QIK - whenever I try to start a video chat or record a video, my phone reboots. Video camera and photo camera work fine outside of QIK. Has anyone else had this issue before? I searched the forums but no one has described this specific issue before.
Hardware v3
ROM: Fresh 3.4.0.1
Radio: 2.15.00.09.01
PRI: 1.77_003
Thanks.
Unfortunately it's starting to look more and more like there was a bug in the last Qik update. If you installed the upate and now have version 0.04.60.2 then maybe you need to uninstall it for now. It's working fine on my EVO, but when I look at the comments in the Market alot of folks are complaining about the reboot issue. In fact, Qik for HTC EVO 4G isn't even showing up in the Market anymore. So hopefully the company is aware of the issue and working on another update that will fix it.
Thanks. I thought that maybe with all this rooting/flashing I had done I damaged the system somehow. My GF has exactly the same setup, but her QIK works just fine... Oh well. I'll just have to wait for the new version.
It's a well known issue
glad i'm not the only one! haven't even gotten to try qik out yet.
Yesterday I used my chromecast again. .... after using it when using notification shade a persistent error appears. ... only way to fix it is rebooting. Any ideas?
Enviado desde mi SM-P600 mediante Tapatalk
Can you elaborate some more? I'm not having any issues like yours so give some extra information please.
mantrajt said:
Yesterday I used my chromecast again. .... after using it when using notification shade a persistent error appears. ... only way to fix it is rebooting. Any ideas?
Enviado desde mi SM-P600 mediante Tapatalk
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Click to collapse
Seems a few of us are waiting for this to be fixed. Another forum member has sent their tablet back to samsung twice now hoping for a fix. This problem is apparent on my note pro as well, so I think we need sammy to push us a software fix
chgambini said:
Seems a few of us are waiting for this to be fixed. Another forum member has sent their tablet back to samsung twice now hoping for a fix. This problem is apparent on my note pro as well, so I think we need sammy to push us a software fix
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Click to collapse
Hope this doesn't take them soooo looooong
Enviado desde mi SM-P600 mediante Tapatalk
I wonder if the Samsung phones running 4.4 have this too or is it just the tablets? I know the 12 inch version has this issue too.
It's the primary reason I'm still running 4.3.
chgambini said:
I think we need sammy to push us a software fix
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Click to collapse
Not to be the bearer of bad news but if it's an isolated problem affecting a small percentage of users the likelihood of Samsung issuing an update for just this specific issue is pretty slim. I don't use Chromecast myself but I was at a friends house last night and tried it from my N10.1-14 running 4.4. I didn't have any issues and the notification panel didn't bork while I played with it during Chromecast playback. Since those with the issue didn't have it on 4.3 it's obviously a s/w compatibility issue or conflict. I'd try to narrow down what's unique on the Pro's and Note's running 4.4 that are having problems to find the ROM version/region, installed s/w, combination of s/w, configuration, or settings that are causing it. You guys huddling together to figure it out will be faster than waiting for a fix that may never come.
BarryH_GEG said:
Not to be the bearer of bad news but if it's an isolated problem affecting a small percentage of users the likelihood of Samsung issuing an update for just this specific issue is pretty slim. I don't use Chromecast myself but I was at a friends house last night and tried it from my N10.1-14 running 4.4. I didn't have any issues and the notification panel didn't bork while I played with it during Chromecast playback. Since those with the issue didn't have it on 4.3 it's obviously a s/w compatibility issue or conflict. I'd try to narrow down what's unique on the Pro's and Note's running 4.4 that are having problems to find the ROM version/region, installed s/w, combination of s/w, configuration, or settings that are causing it. You guys huddling together to figure it out will be faster than waiting for a fix that may never come.
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Click to collapse
I think the percentage is bigger than we think. I have tried all the floor models at my local best buy and they to mess up. I to doubt samsung will fix this. I am not sure how to isolate the problem. The note pro I have access to is completely stock, the stock wallpapers for lock and home screens have not even been changed. I have factory reset both devices and have not installed any app other than the pre-installed stuff. Calling samsung doesnt help, I have already read of other forum members sending their tablets in to just have them sent back without being "fixed". There are more than one thread about this throughout XDA and other sites.
I have owned my 2014 since nov 2013. I haven't changed anything on it other than the update to 4.4. Thats why I beleive it is the cause. The moment after the update was complete, the chromecast problem happened.
I will say again, chromecast works as always fof many, many apps. Listening to google play music and google play movies seems to be the biggest offenders. I have read that the Crackle app has problems too.
My 2014 and pro are bogh 32g US version purchased straight from samsung. Both have never been rooted.
chgambini said:
I think the percentage is bigger than we think.
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I very much agree with this - I have tried Costco and BB models - 2014 and Tab Pro and Note Pro - all had the same issue. It's the lucky few that haven't had it.
blinkingled said:
I very much agree with this - I have tried Costco and BB models - 2014 and Tab Pro and Note Pro - all had the same issue. It's the lucky few that haven't had it.
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Click to collapse
I assume your using google play music/movies too
chgambini said:
I assume your using google play music/movies too
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Click to collapse
Pretty much anything that works with Chromecast crashes it. Twit Cast for Chromecast, Google Play Music and Videos, Chrome Beta, YouTube etc.
blinkingled said:
Pretty much anything that works with Chromecast crashes it. Twit Cast for Chromecast, Google Play Music and Videos, Chrome Beta, YouTube etc.
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Click to collapse
I can watch youtube and hbogo with no problems. Do you have the video playback issues as well? If I try to watch a video from g+ or a preview of a movie on google play, I will either get a black screen with audio only, or massive stuttering and lines while watching on the tablet in full screen.
I have sent feed back to Google on the music and movies apps. Lets see what kind of reply we get from them
blinkingled said:
I very much agree with this - I have tried Costco and BB models - 2014 and Tab Pro and Note Pro - all had the same issue. It's the lucky few that haven't had it.
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Click to collapse
What regions does it affect? Obviously you're in the U.S. My working device is from Latin America. Do Chromecast's themselves come with a single version of s/w that's deployed identically worldwide? Google updates Chromecast. Was the Chromecast's firmware the same before and after the N10.1-14 started crashing? You need to figure out what the devices that aren't working have in common and that includes Chromecast itself. Does screen mirroring work by means other than Chromecast? You'd think if something was majorly wrong with the N10.1-14's video, networking, or s/w drivers screen mirroring would be borked consistently. Just some things to think about.
I'll give you an example. Some folks with the OG N10.1 reported importing PDF's crashed S Note. A bunch of us weren't having any issues. We found out that even though the OG 10.1 was only six months old at the time there were eight different versions of S Note installed depending on region. Two of the eight had the PDF problem. Therefore I'd be careful about making assumptions about how wide spread the issue is. Chromecast's pretty popular and I think there would be more "WTF?" posts if it was as widespread as some think it is.
SamsE=BarryH_GEG;52798927]What regions does it affect? Obviously you're in the U.S. My working device is from Latin America. Do Chromecast's themselves come with a single version of s/w that's deployed identically worldwide? Google updates Chromecast. Was the Chromecast's firmware the same before and after the N10.1-14 started crashing? You need to figure out what the devices that aren't working have in common and that includes Chromecast itself. Does screen mirroring work by means other than Chromecast? You'd think if something was majorly wrong with the N10.1-14's video, networking, or s/w drivers screen mirroring would be borked consistently. Just some things to think about.
I'll give you an example. Some folks with the OG N10.1 reported importing PDF's crashed S Note. A bunch of us weren't having any issues. We found out that even though the OG 10.1 was only six months old at the time there were eight different versions of S Note installed depending on region. Two of the eight had the PDF problem. Therefore I'd be careful about making assumptions about how wide spread the issue is. Chromecast's pretty popular and I think there would be more "WTF?" posts if it was as widespread as some think it is.[/QUOTE]
I have 2 chromecast in my house. Yes the are updated OTA directly from google. The firmware was the same before and after the update. My note 3 on 4.4 works perfectly with chromecast with the same version of google play music/movies and the ssme apps overall installed. Samsungs allsharecast will work on my tablets. The only devices I have that exhibit this behavior are the note 2014 and note pro. Both stock us version, both crash on play music/movies, both have random issues with video play back. The 2014 was fine before 4.4, so this leads me to believe the update is causing it. I did not try the pro until I had issues with the 2014 to see if it was the same so I cant say it was good or bad out of the box. The pro did rec an update right before the 2014 rec 4.4.
chgambini said:
I have 2 chromecast in my house. Yes the are updated OTA directly from google. The firmware was the same before and after the update. My note 3 on 4.4 works perfectly with chromecast with the same version of google play music/movies and the ssme apps overall installed. Samsungs allsharecast will work on my tablets. The only devices I have that exhibit this behavior are the note 2014 and note pro. Both stock us version, both crash on play music/movies, both have random issues with video play back. The 2014 was fine before 4.4, so this leads me to believe the update is causing it. I did not try the pro until I had issues with the 2014 to see if it was the same so I cant say it was good or bad out of the box. The pro did rec an update right before the 2014 rec 4.4.
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Click to collapse
Comparing to other devices isn't going to help you. Hell, my N10.1-14 works fine with Chromecast on 4.4 and others have said the same thing. So the issue isn't where it works, it's where it doesn't and why. Out of what you said this is what I took away...
The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
BarryH_GEG said:
Comparing to other devices isn't going to help you. Hell, my N10.1-14 works fine with Chromecast on 4.4 and others have said the same thing. So the issue isn't where it works, it's where it doesn't and why. Out of what you said this is what I took away...
The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
Click to expand...
Click to collapse
Yes I have done a hard reset on both devices, skiping past adding any accounts and unchecking the restore app data box.
---------- Post added at 10:57 AM ---------- Previous post was at 10:53 AM ----------
BarryH_GEG said:
Comparing to other devices isn't going to help you. Hell, my N10.1-14 works fine with Chromecast on 4.4 and others have said the same thing. So the issue isn't where it works, it's where it doesn't and why. Out of what you said this is what I took away...
The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
Click to expand...
Click to collapse
No sdcard. I will try a hard reset again, unchecking all the google sync stuff. Got nothing to lose.......
Try downloading a free show or trailer in Samsung Hub Video. Does the issue occur with a Samsung app using Samsung-sourced content?
BarryH_GEG said:
Try downloading a free show or trailer in Samsung Hub Video. Does the issue occur with a Samsung app using Samsung-sourced content?
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Click to collapse
OK, hard reset, nothing installed, skipped past adding accounts. Went to settings, back up and reset unchecked restore apps data and added my Google account with all sync unchecked. Google music and movie still cause system.ui crash when touching the notification bar. Samsung hub plays fine. Samsung hub does use allsharecast to my Samsung TV and not the chromecast though
chgambini said:
OK, hard reset, nothing installed, skipped past adding accounts. Went to settings, back up and reset unchecked restore apps data aND added my Google account with all sync unchecked. Google music and movie still cause system.ui crash when touching the notification bar. Samsung hub plays fine. Samsung hub does use all casts hare to my Samsung TV and not the chrome cast though
Click to expand...
Click to collapse
Try turning off Chrome in Application Manager.
BarryH_GEG said:
Try turning off Chrome in Application Manager.
Click to expand...
Click to collapse
No change, still crashes
BarryH_GEG said:
The problem was introduced with 4.4 because your N10.1-14 worked fine with the same Chromecast device on 4.3. Is it something Samsung did in 4.4 specific to the Pros/Notes? Just for U.S. versions? Is it an issue in 4.4 itself that the specific Samsung s/w on the Pro/Notes is aggravating? It's not universal to 4.4 or 4.4 on the Pro/Notes because the problem's not happening beyond a subset of devices.
Your device is from the U.S. as is @blinkingled 's. Where are the other people reporting issues device's from?
You said the problem was there after a complete reset. Does that include preventing Google and Samsung from applying apps and settings stored in your accounts when you first start setup? I'd hard reset again skipping both the Samsung and Google account sign-ins. Go to Accounts in settings and add Google but quickly uncheck all the syncs so they don't add anything to your device. Same thing if Play tries to restore or update your apps. In Play, install one of the apps that was causing crashes. If with nothing but the basics on your tablet Chromecast is still crashing it's something in Samsung's update causing the problem. At least for the U.S.
You mentioned the Pro receiving an update. Since this isn't a universal problem there's no assurance that Samsung's devs even know about it. If 100 people worldwide report a problem and it makes it in to Samsung's problem tracking system that's a blip compared to the millions of devices sold since the N10.1-14 became available in October. And since it's related to third party h/w it goes to the bottom of the line. In the scenario I described above with the OG Tab 10.1 PDF issue Samsung did nothing to specifically address the problem even though people from affected regions reported it. The next wave of planned updates fixed the problem because all regions received an S Note update. So if we can't figure out the issue it's highly unlikely Samsung will either. That means if an update corrects it it'll be coincidence not because Samsung's diligently working on a solution. In other words, people affected that live and die by Chromecast are potentially going to have to live with this for a while.
EDIT: Do you guys with issues have external SD cards? Try removing them and soft resetting the tablet (hold power for seven seconds) to see if that makes a difference.
Click to expand...
Click to collapse
That's an extensive and well thought out debugging list - thanks :good: (I had posted a message some time ago to gather info from people having and not having the issue - but I think we only got 2-3 uncertain data points.) But at this point I have tried everything in your post - reset, with and without SD, without restoring apps, with and without updates. It still crashes. And the ChromeCast firmware was last updated was in mid April when it didn't have an issue with 4.3 - so that doesn't seem to be a factor either.
About being in the US - I think OP's tablet is Latin American version if I am not mistaken. It's really a mystery at this point as to why some of them work.
Has anyone experienced the following behavior:
On a couple of occasions with Netflix playing a show it will kick itself out and Sling will start to load. I don't use Sling, but I have previously opened the app to check it out. I have force closed the Sling app and it seems to have stopped this behavior, but I did find a recent reddit thread that described a similar issue and was wondering if anyone here has experienced it. Don't know if it is a hardware or software issue since I got the nexus player only a couple of weeks ago and just received the update to 6.0.
Had same issue with SlingTV app opening on its own
I've had the same issue as well: occasionally Netflix is playing and the Sling App opens and I have to manually close it. I've never seen it happen in any other app, but then I'm generally using Netflix on the NP so I can't say for sure. I uninstalled SlingTV before I updated to Marshmallow (about the same time as the OP) and have not reinstalled it. Hopefully it was a 5.1 issue only or a subsequent update in one of the two apps fixed the issue since no one else has posted about it.
jpav80 said:
Has anyone experienced the following behavior:
On a couple of occasions with Netflix playing a show it will kick itself out and Sling will start to load. I don't use Sling, but I have previously opened the app to check it out. I have force closed the Sling app and it seems to have stopped this behavior, but I did find a recent reddit thread that described a similar issue and was wondering if anyone here has experienced it. Don't know if it is a hardware or software issue since I got the nexus player only a couple of weeks ago and just received the update to 6.0.
Click to expand...
Click to collapse
I for one do use and am subscribed to Sling and I can say their app is always doing this. It is even worse on Marshmallow. It completely wags out the Nexus Player. If they don't fix this issue I will be unsubscribing and deleting the damn app.
I downloaded app to see why my gyro is weird and there i can se that gyro or orientation does not work and it did before joining beta.
Is this a known issue?
Can i solve it somehow?
I got ota yesterday so a pretty new build i guess
I am not rotted i havet it all original
I've had a similar if not the exact same issue as of obtaining this device. I enrolled in the beta around the third Dev preview (immediately after I purchased the phone, it's still fairly new as of writing this), at the end of the fourth preview I started having the same issue, gyroscope just spontaneously stopped working. At first I thought it was a hardware issue after doing some research (apparently some Nexus 6P users gyroscopes are just getting stuck or something along the lines of that?? And they'll report it working again after a few good smacks to the thigh.) I would have assumed this to be the issue but I found that rebooting the device actually fixed it temporarily, but after a few hours it stops working again. I'm now using the fifth and final dev preview and it's still an issue. The fact that rebooting fixes the issue (temporarily) and not smacking the phone around in my scenario leads me to believe this is a dev preview bug.
Yeah it looks like it. Never har trouble before but after updating ro beta it started.
Anyone know if this is a known bug?
its a known bug just restart your phone if gyro isnt working.