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i tried to search the forum with no results btw
have two cases while receiving/calling with hd2
1. via bluetooth headset - even when the phone is in the pocket some apps starts randomly, even call is disconnected - isn't proximity should cause phone scrren to be blank all time?
2. via the phone - sometimes while talking screen is still dark and pressing eg. home key puts display on. sometimes moving phone away from ear turns screen on.
do you have some or its something with my phone?
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
kochavy said:
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
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Click to collapse
Well you would be wrong then.
It's a proximity sensor, not a light sensor. I just made a call in my darkened room and the proximity sensor functioned flawlessly.
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
kochavy said:
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
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Click to collapse
Wow who would've thought that covering up a sensor designed to sense when objects are close to it would impede its functionality.
Your revelation hepled me fix the microphone on my phone. It wasn't working, and then I realized I had my hand over it!
Yes I have had issues even with the original HTC screen protector which has two small holes directly over the sensors. I finally had to remove it.
Cutting the protector I have not been very successful so far. This creates sharp edges and the protector tends to peel off from that point. For the time being I am relying on the fact that the screen on the HD2 is scratch resistant enough that with normal care it would not get scratched. With over 2 months of use without a protector my screen is still scratchless.
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
johncmolyneux said:
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
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Click to collapse
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
kochavy said:
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
Click to expand...
Click to collapse
No I don't. The one that came with it never please me much, so I bought some better ones.
The protectors I have don't have any holes for the sensors at the top, but like I said, it just works perfectly. There's a lot more to this issue that just the screen protector, as some people have reported that it works perfectly when they ring certain number, but not when they ring others. From what I've read on other threads, this is commonplace for people who are having this problem, so it's obviously not an issue with their screen protectors. It sounds like a software issue to me, but since it can't be identified as such, they should just return their phones as faulty and hope the replacement doesn't have the same issue.
It would be interesting to know if the people with the described issue have upgraded the ROM to 1.66, as this seems to have fixed a whole slew of issues.
Sensor works by reflecting infrared light. There is small IR lamp with IR detector nearby. You can check that by looking at the sensor through some digital camera or camcorder, whose are usually sensitive to this light. Don't forget the phone must be in call, otherwise the sensor is turned off.
I think the sensor itself is OK. But there seems to be some relationship with guess what .. G-sensor ! Once I found the screen just won't go off during call, and it was when I was lying during the call, and I was holding the phone upside down portrait style.
But as I turned the phone to normal position (normal portrait) and back, it started to work with no problem.
I only had problem with proximity sensor once since then .. but rotating the phone up and down helped again.
I think this needs more investigation .. if you encounter the problem try this.
Ahoy!
So ever since I put on my skinomi screen cover, my phone's proximity sensor has been acting funny. It refuses to function properly, often at night while talking on the phone in the car, I must turn the overhead lights on and point my screen at them to get the screen to come back.
Now, if I'm correct, the proximity sensor is not a light sensor but a distance sensor so how would this even make sense? Is anyone else having this problem?
I've looked at the cover thats over the part of the sensor and there are no scratches, etc. that would cause this malfunction. Any ideas?
-pixlgeek
I had the same problem with PhantomSkinz on my phone. As soon as I pulled the screen protector off, it worked perfectly again. Anyway, there is a light sensor AND a proximity (distance) sensor. I believe the both sensors are responsible for turning off the screen when you put it up to your face. For whatever reason, when I had the PS on... the screen would dim fine, but when I pulled it away from my face while in a dark/dimly lit room, the screen wouldn't brighten back up.
yes, the above is true. i just bought a screen protector off a seller. if you look on the seller's page, it says that the slit is cut to make the sensor working again. how dumb of google? my iphone proximity works just fine with a screen protector on.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150410911015&ssPageName=STRK:MEWNX:IT
http://cgi.ebay.com/Clear-Screen-Pr...wItemQQptZPDA_Accessories?hash=item230528e305
It's neither Google nor HTC's fault. They design the phone to work properly without a screen protector... so you're the one modding it. It's strictly due to the material of the screen protector. Some of the thicker rubberized protectors, like Clear Protector, PhantomSkinz, and invisibleSHIELD, refract the light differently and it dissipates before hitting the light and proximity sensors.
Seidio, Martin Fields, and dcmugen88 (ebay seller) products are the only ones that I can pretty much guarantee will not cause issues. For the other products, it's hit or miss and depends on your phone. For some it works fine, for others it doesn't.
Question for you people who know about this, could there be something to do with my complete phone scratch protector to cause a small section of the top of my screen to not be responsive to touch? I took off the screen part of it and it made no difference. It's a Zagg scratch protector by the way. Any help with my issue would be GREATLY apreciated but so far it's looking like I will have to send it in for repair
The problem is that the screen will stay off during calls. That means I can't hang up...
The only way to get the screen on is bright light against the sensor.
Is there any way to calibrate the sensor?
I don't think so. But as you say, it's a proximity sensor, so it should measure a distance and not need light to wake the screen. And as far as I know, the light sensor isn't used in calls.
But you could use the key under the screen to hang up
Yes, that's pretty weird actually, but that's how it is...
But no, I can't hang up since there are no hard buttons. Only the touch-sensetive ones, and they don't work when the phone thinks it's at someones ear.
Screen protector and proximity sensor
I have installed on my HD Mini a very good quality screen protector. During phone call my screen became black like my ear is on the phone, but my phone is on the desk ! If I remove the screen protector the proximity sensor come back to work correctly. Any idea how to set-up or adjust proximity sensor sensitivity ?
Me too!
I have this problem too!
Your phones have a screen which is made of really good strong glass. Using a screen protector is useless. I have had a Hero (also a capacitive touchscreen phone) for 6 months and, while I do keep it in a holster, I have rubbed it on my shirt, dropped it and used my finger on it all day long. It still is spotless. Stop wasting money on protectors and just use the phone. And having a protector is bound to screw up the proximity sensor.
As far as it not recognizing that the phone is not against your ear.... that is a matter for the service department to solve since it seems like a hardware fault.
Really strange! I've a screen protector but don't have this problem... the sensor works fine!!!
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
BeemerZ1
Same problem, proximity sensor work really weird.
Hi guys, I have the same problem on my HTC HD Mini, when you make a call the screen goes black and will not allow to end call. I have to take battery out to make it work again. I was looking at the registry tweaks for HTC HD2 (leo) and am wondering if those tweaks will work on my mini.
Please, if anyone has a solution, put it on here, have even tried replacing the glass to resolve but not working still.
Same problem. I tried an experiment... when i'm in a light room, works. when i'm in a dark room doesn't work. Really stupid... without light doesn't work!!
If you would, try to put the mini under light when is in calling...
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Are you using a screen protector?
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
S-ed said:
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
Click to expand...
Click to collapse
its made of carbonized whatever mixture just like any other capacitive screen and no theres no way to scratch that thing, iam wearing it in a pocket together with my keys since i bought it and theres no single scratch there, yet the fingerprint thing is very annoying indeed but thats because the material of the screen is very very close to glass.
fongyiktze said:
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
Click to expand...
Click to collapse
The lcd and digitiser have been replaced and there is no screen protector on the device. I purchased the lcd and digitiser as a complete unit so as not to have any issues.
The seller reassures me that the product was brand new and had been fully tested. I no longer have the old pieces to test against but this problem seems quite common from the threads on here and gsm forum.
Any solutions or ideas for resolution greatly appreciated, near to pulling all my hair out!!!!!!!!
I have screen protector and I do not have any problem with sensor. Everything works great..
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
spithash said:
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
Click to expand...
Click to collapse
up on right side
_Madmatt said:
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Click to expand...
Click to collapse
Yes I know... I meant that only works in bright light conditions, such as directly under a lamp or sunlight. in a room or just the shade does not work. So it's "only"a matter of adjusting the sensitivity of the light sensor. I do not even understand how it can be made this "proximity sensor", all I know is that it works with light. Rather, there is a program like the shake'n wake can use?
I have this annoying problem, too.
But I have to say: I have NO screen protectror, and: the divece was repaired by arvato-Services after a broken display. And I didn't have this problem before!
Sometimes i seems to help to puff serveral times into the loudspeeker, so that the screen returns and I'm able tu hang up the call. But sometimes it doesn't works, and if I had spoken to a mailbox (and the other end didn't hang up, so that i MUST hang up) the last solution was to remove the battery.
If there is a way to disable the sensor (i.e. in the registry)?
kind regards
Ye same thing, Mine will only bring the screen back during a call if it is under a very bright light.
Any ideas yet?
So my sister who also has an Aria dropper her phone and now there is a huge crack on the screen. She doesn't have insurance so she is trying to find an alternative way to fix it.
Simply replacing the screen would work, but another problem started happening when she cracked the screen. During a phone call, the screen will turn off, as it should, but when the call has ended, the screen stays off and the only way to turn it back on is to either pull out the battery and reboot the phone or to plug it into a charger.
Does anyone know how to solve this problem? Will replacing the screen fix the blackout issue? Or is this phone just trashed forever?
sounds like it destroyed the phone and the proximity sensor. i'm not sure if replacing the screen will fix this.
I actually had the exact same problem after dropping my phone during a call. I noticed that I didn't have to pull the battery to end the call if I held it up super-close to a really bright light (desk lamp, etc).
There were many times when I was on the street (in nyc), and had to find a bright light to hold it up to.
I dropped my Aria right on the corner with the ambient light sensor (in the upper right corner), which shattered the glass right in front of it.
Amazingly enough, after a few weeks, it started to get better and better - and now, nearly 4 months later (yea, i just deal with **** lol), it will hang up cals properly.
I'm actually working on replacing the screen right now, btw
Sooo, was wondering if anyone else has come accross an issue like this. I received my LG G6 yesterday, brand new out of the box. While watching the Stranger Things title sequence on Netflix last night in a dark room with brightness turned close to max, I couldn't help but notice a red "smudge" like artifact on the screen (see picture). Strangely enough, the smudge almost goes completely away when applying pressure to the screen above it, and becomes very much more visible when applying pressure to the screen below it. Also, it only seems to be visible on a black background with the brightness ramped up above 65%, and disappears completely with any other color. So strange..
I remember back when the iPhone 4 came out, there were complaints of a yellow smudge on the display of many units. Apple mentioned that it was caused by some sort of bonding agent used during assembly of the phones that had not yet fully dried, and that it would go away after a few days. I wonder if this is also being caused by something like that, and if I should wait, or just ask for a replacement ASAP. Thoughts?
Otherbeing said:
Sooo, was wondering if anyone else has come accross an issue like this. I received my LG G6 yesterday, brand new out of the box. While watching the Stranger Things title sequence on Netflix last night in a dark room with brightness turned close to max, I couldn't help but notice a red "smudge" like artifact on the screen (see picture). Strangely enough, the smudge almost goes completely away when applying pressure to the screen above it, and becomes very much more visible when applying pressure to the screen below it. Also, it only seems to be visible on a black background with the brightness ramped up above 65%, and disappears completely with any other color. So strange..
I remember back when the iPhone 4 came out, there were complaints of a yellow smudge on the display of many units. Apple mentioned that it was caused by some sort of bonding agent used during assembly of the phones that had not yet fully dried, and that it would go away after a few days. I wonder if this is also being caused by something like that, and if I should wait, or just ask for a replacement ASAP. Thoughts?
Click to expand...
Click to collapse
Replace it