Database Users

Moto Z official firmware downloads

Rogers Canada
http://www.filefactory.com/file/386..._subsidy-RGRCA_regulatory-DEFAULT_CFC.xml.zip
Telus Canada
http://www.filefactory.com/file/3pe..._subsidy-TELUS_regulatory-DEFAULT_CFC.xml.zip
Retail Mexico
http://www.filefactory.com/file/50m...d50_subsidy-DEFAULT_regulatory-03_CFC.xml.zip
Retail Europe
http://www.filefactory.com/file/6ht...ubsidy-DEFAULT_regulatory-03_CFC_EMEA.xml.zip
Retail Canada
http://www.filefactory.com/file/3vz...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
? (Colombia)
http://www.filefactory.com/file/102...ubsidy-MOVSTLA_regulatory-DEFAULT_CFC.xml.zip
At&t Mexico
http://www.filefactory.com/file/3qf...sidy-IUSMXLA_regulatory-03_CFC_ATT_MX.xml.zip
Bell Canada
http://www.filefactory.com/file/57c...subsidy-BELLCA_regulatory-DEFAULT_CFC.xml.zip
Verizon
http://www.filefactory.com/file/662...MCL24.203-22_cid2_subsidy-DEFAULT_CFC.xml.zip
http://www.filefactory.com/file/1iq...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Retail China
http://www.filefactory.com/file/1ar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip

great! You have the folder link in FileFactory?

Hello.
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25

Thank you.

Hello,
How to install the rom?
Thank you.

tonime said:
Hello,
How to install the rom?
Thank you.
Click to expand...
Click to collapse
Flash it manually using mfastboot command.

I have a doubt, i purchased a moto z with at&t México and flashed the retail firmware of this thread for my country and works fine, but when i enter in bootloader mode the info of the Phone shows that my Phone is a sheridan version, so i'm confused, what version i have? ��

nesgcmx said:
I have a doubt, i purchased a moto z with at&t México and flashed the retail firmware of this thread for my country and works fine, but when i enter in bootloader mode the info of the Phone shows that my iPhone is a sheridan version, so i'm confused, what version i have? ��
Click to expand...
Click to collapse
Probably Griffin. As others already reported, on bootloader mode all reports to be Sheridans... :fingers-crossed:

enetec said:
Probably Griffin. As others already reported, on bootloader mode all reports to be Sheridans... :fingers-crossed:
Click to expand...
Click to collapse
Moto Z has two product name.

alphaeva said:
Moto Z has two product name.
Click to expand...
Click to collapse
Yeah, just to make things more... confused!
We have Z, Force, Play, single sim, dual sim, Verizon's, unlocked, etc... we *really* need confused codename and product codes to help us on this...
Anyway @motorola they are surely fans of The Griffin's series..... Sheridan is the surname of the series' director...

Located the US firmware and uploaded it to Mega if anyone needs it https://mega.nz/#!vtVmgAoI!J1cZtlRi0FjRHbxIJGA5U8CLx6RwUWQjwrCbjzf_Naw

How do you "Flash it manually using mfastboot command."?

<redacted>
<How do you delete a post?>

SolusCado said:
How do you "Flash it manually using mfastboot command."?
Click to expand...
Click to collapse
fastboot flash partition gpt.bin
fastboot flash motoboot boot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system system.img_sparsechunk.11
fastboot flash system system.img_sparsechunk.12
fastboot flash system system.img_sparsechunk.13
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
Keep in mind depending on the region you're flashing you may have a different number of sparse chunks (I think VZW has like 16, where as stock has like 13) You just enter the amount of sparse chunks you need to flash.

Prfndhatrdofman said:
fastboot flash partition gpt.bin
fastboot flash motoboot boot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system system.img_sparsechunk.11
fastboot flash system system.img_sparsechunk.12
fastboot flash system system.img_sparsechunk.13
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
Keep in mind depending on the region you're flashing you may have a different number of sparse chunks (I think VZW has like 16, where as stock has like 13) You just enter the amount of sparse chunks you need to flash.
Click to expand...
Click to collapse
Thanks; that worked - though now I find that the pre-Rooted EU ROM I was using doesn't seem to work with my Hasselblad Camera Mod.

SolusCado said:
Thanks; that worked - though now I find that the pre-Rooted EU ROM I was using doesn't seem to work with my Hasselblad Camera Mod.
Click to expand...
Click to collapse
I would just root yourself then. I couldn't get systemless root to work with the current TWRP available so I just flashed a forced System ROOT instead.
http://forum.xda-developers.com/apps/supersu/v2-64-2-66-supersu-mode-t3286120
Download from there and flash it in TWRP. But say goodbye to Android pay obviously

:/ Ok; try as I might I cannot seem to get my Moto Z to boot if I have SuperSU installed. My bootloader is unlocked, and I've been able to flash different ROMS with no problem. But if I try to install SuperSU (v2.78-SR1) to a working ROM, or install JanJan's pre-rooted US ROM, then Android simply never boots. I just downloaded the three more recent versions of SuperSU to give them a try, but does anyone have any suggestions of what I might be doing wrong here?

SolusCado said:
:/ Ok; try as I might I cannot seem to get my Moto Z to boot if I have SuperSU installed. My bootloader is unlocked, and I've been able to flash different ROMS with no problem. But if I try to install SuperSU (v2.78-SR1) to a working ROM, or install JanJan's pre-rooted US ROM, then Android simply never boots. I just downloaded the three more recent versions of SuperSU to give them a try, but does anyone have any suggestions of what I might be doing wrong here?
Click to expand...
Click to collapse
Sounds to me like you need a different Boot image then. I flashed the boot.img that was disabled force encryption, then flashed the System mode SuperSU. No issues at all. US Moto Z 64 GB model.

link to indian firmware...not able to download it as filefactory.com is restricted... tried via apn also still a no go...can anyone download it and upload it to other server??
http://www.filefactory.com/file/20s..._subsidy-DEFAULT_regulatory-XT1650-03.xml.zip

Prfndhatrdofman said:
Located the US firmware and uploaded it to Mega if anyone needs it https://mega.nz/#!vtVmgAoI!J1cZtlRi0FjRHbxIJGA5U8CLx6RwUWQjwrCbjzf_Naw
Click to expand...
Click to collapse
Do this have the modem (baseband) included?.. I need to completely put everything back to factory.
---------- Post added at 04:29 PM ---------- Previous post was at 04:21 PM ----------
dallas90733 said:
Do this have the modem (baseband) included?.. I need to completely put everything back to factory.
Click to expand...
Click to collapse
Nevermind- I didn't read

Help!!!Bootloop

Hey guys! So,I flashed nougat firmware through twrp when I was in rr nougat and then my bootloader fried.. Then I ran blankflash and got my bootloader and my previous recovery back.. Now when I flash custom roms it gets stuck in a bootloop.... I've tried aospext and rr nougat both gets such in a bootloop.. Help me please!![emoji24] [emoji24]
Sent from my ONE E1003 using Tapatalk

gouthamgoumi said:
Hey guys! So,I flashed nougat firmware through twrp when I was in rr nougat and then my bootloader fried.. Then I ran blankflash and got my bootloader and my previous recovery back.. Now when I flash custom roms it gets stuck in a bootloop.... I've tried aospext and rr nougat both gets such in a bootloop.. Help me please!![emoji24] [emoji24]
Sent from my ONE E1003 using Tapatalk
Click to expand...
Click to collapse
Try flashing the stock firmware using fastboot images. After that try flashing custom recovery, followed by custom rom

Hello I got bootloop on my brand new G4 plus too.
I was trying to get root, its not my first time doing it but the first one with the G4. the thing is that I installed Recovery 3.0.3 r4 and SU 2.79 but now my G4 wont go into boot animation so maybe it was because I didnt installed 3.0.2.0 and SU athene.
I was looking for having the most recent versions but now I cannot use it. I already installed recovery 3.0.2 and super user intended for G4plus but it is the same, I can enter into fastboot and recovery but my G4 wont start.
What can I do?? I am from Mexico and I dont know how to get the original fimware so I am not able to install stock firmware using twrp.
I need your help please

hi,
For full stock flashable with twrp:
https://forum.xda-developers.com/moto-g4/development/fxz-athene-twrp-flashable-fastboots-t3562147
Read OP there! you need the right TWRP to flash them!

I already recovered my Moto G4 Plus (XT1641) and now Im using RR Rom
The steps for recovering your phone from bootloop
1.- Flash Stock Rom via Fastboot:
flashed XT1624-XT1643_ATHENE_7.0_NPJ25.93-11_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC files
Process:
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot reboot
2.-Customize the phone and restart into fastboot
3-Install TWRP 3.0.3r4 via fastboot
4-Install RR Rom and Gapps (Or any other Rom you like)
5-Customize the phone and restart into fastboot
6-Flash custom logo.bin to hide 5s Alert and thats all
I tried flashing new Rom trough recovery but it was not working at all, the only way I recovered my G4 Plus was by flashing the stock rom via fastboot so be aware of that.
Brought to you By Alex Guereque. Greetings.

Flashed wrong Rom

Hi, i have a Moto x Play XT1562, and i was trying to flash a stock rom and i accidentally flashed a wrong rom on it (moto g3 stock rom). I only realised it when i reached the sparsechunk 8 file. I then tried to flash the actual moto x play stock rom but am unable to do so since. Everytime i try to flash any of the files of the rom i get the following error.
(bootloader) preflash validation failed
What should i do?
Any assistance would be of great help.

Is bootloader locked ??

irfanjamal said:
Hi, i have a Moto x Play XT1562, and i was trying to flash a stock rom and i accidentally flashed a wrong rom on it (moto g3 stock rom). I only realised it when i reached the sparsechunk 8 file. I then tried to flash the actual moto x play stock rom but am unable to do so since. Everytime i try to flash any of the files of the rom i get the following error.
(bootloader) preflash validation failed
What should i do?
Any assistance would be of great help.
Click to expand...
Click to collapse
Download latest firmware with October security patch and try again. That is motorola policy, that is not possible downgrade system (You are probably flashing older firmware than you before).
Link: https://firmware.center/firmware/Motorola/Moto X Play/Stock/XT1562/
Flash latest build for your area.

bablu048 said:
Is bootloader locked ??
Click to expand...
Click to collapse
No, the bootloader is unlocked.

irfanjamal said:
No, the bootloader is unlocked.
Click to expand...
Click to collapse
Try flashing a rom through twrp.

Use fastboot to flash the stock rom.Don't use RSD lite.Download Minimal ADB and Fastboot,install it and then extract the firmware to the installed folder and enter the following commands.
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot reboot

I have the same problem, I Flash by mistake one Brazilian ROM instead of the one for USA/Mexico.. Now Im not able to flash the correct one using fastboot but I was able to Install TWRP and flash custom ROMS, my question is if I will be able to install Pure Stock again ?

PonchosoftX said:
I have the same problem, I Flash by mistake one Brazilian ROM instead of the one for USA/Mexico.. Now Im not able to flash the correct one using fastboot but I was able to Install TWRP and flash custom ROMS, my question is if I will be able to install Pure Stock again ?
Click to expand...
Click to collapse
Use rsdlite to flash stock rom.

I've lost volte support after flashing 64 bit rr oreo

I've lost volte support after flashing 64 bit rr oreo
Using 1643 Indian model.......I restored my stock rom backup and flashed jx's modified rom still no help...plzz some one help me....im avoiding fast boot flash...plzz help me asap
Thx in advance

Un bootloader Mode, can you see both IMEIs?

Ismael034202 said:
Un bootloader Mode, can you see both IMEIs?
Click to expand...
Click to collapse
Yes i can see both imei's and whts unbootloader...do you mean relocking bootloader ?

No, the corrector.... Try to flash the Stock Rom with this commands, I mean, flash the Stock Rom first without wiping data and then if is still not working wipe also data
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache

You can skip erase userdata and oem lock but you have to follow rest steps.
This is how i get back my volte working back.
https://forum.xda-developers.com/moto-g4-plus/how-to/install-official-firmware-soak-test-t3531296

Harshseth said:
I've lost volte support after flashing 64 bit rr oreo
Using 1643 Indian model.......I restored my stock rom backup and flashed jx's modified rom still no help...plzz some one help me....im avoiding fast boot flash...plzz help me asap
Thx in advance
Click to expand...
Click to collapse
Reflash stock rom and then flash rr

[Getting Error while installing OTA]

I received an update Oreo, when I tried to install it failed and displayed a message "Error" and restarted. Help me to update my mobile to latest version. I cleared cache partition, still no luck.
I have unlocked bootloader and on latest stock ROM.
Screenshot attached !!!

ksamm97 said:
I received an update Oreo, when I tried to install it failed and displayed a message "Error" and restarted. Help me to update my mobile to latest version. I cleared cache partition, still no luck.
I have unlocked bootloader and on latest stock ROM.
Screenshot attached !!!
Click to expand...
Click to collapse
Flash the complete stock rom using fastboot and lock the bootloader and then update the device through OTA.

ksamm97 said:
I received an update Oreo, when I tried to install it failed and displayed a message "Error" and restarted. Help me to update my mobile to latest version. I cleared cache partition, still no luck.
I have unlocked bootloader and on latest stock ROM.
Screenshot attached !!!
Click to expand...
Click to collapse
Facing the exact same issue here.I think the latest stock oreo needs locked bootloader to flash

No need to relock the bootloader, but you must revert back to unmodified stock firmware on your device before updating. Without seeing what error it is, it's difficult to say. A locked bootloader strictly enforces having the unmodified stock furnace, which is why an OTA update is more likely to work.
Try this:
1) download the NPJS25.93-14-18 firmware from here: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
Only use this if you have not updated to Oreo and you are still on NPJS25.93-14-18.
2)unzip the fastboot ROM, delete any old stock ROMs from your ADB folder and copy the stock ROM over.
3) assuming you had NPJS25.93-14-18 already on your device, flash the firmware with the following instructions - no need for the GPT/bootloader. Ensure you have your data backed up, as you may have to factory reset if you encounter instability.
Code:
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot reboot
That should get your device into an OTA friendly state without erasing your data. If that doesn't work, I suggest waiting for the Oreo fastboot ROM.

I've custom Oreo installed on my phone. Which firmware package should I install?
echo92 said:
No need to relock the bootloader, but you must revert back to unmodified stock firmware on your device before updating. Without seeing what error it is, it's difficult to say. A locked bootloader strictly enforces having the unmodified stock furnace, which is why an OTA update is more likely to work.
Try this:
1) download the NPJS25.93-14-18 firmware from here: https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138
Only use this if you have not updated to Oreo and you are still on NPJS25.93-14-18.
2)unzip the fastboot ROM, delete any old stock ROMs from your ADB folder and copy the stock ROM over.
3) assuming you had NPJS25.93-14-18 already on your device, flash the firmware with the following instructions - no need for the GPT/bootloader. Ensure you have your data backed up, as you may have to factory reset if you encounter instability.
Code:
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot reboot
That should get your device into an OTA friendly state without erasing your data. If that doesn't work, I suggest waiting for the Oreo fastboot ROM.
Click to expand...
Click to collapse

tobey_onk said:
I've custom Oreo installed on my phone. Which firmware package should I install?
Click to expand...
Click to collapse
At the moment, we only have the stock Nougat firmware to revert to - Oreo firmware doesn't seem to be out yet. However, flashing stock Nougat over custom Oreo may appear to come with some risk of losing IMEI, so be careful. You could try the TWRP flashables, be aware the stock ROM is only 32 bit.