A5 2015 won't charge unless restarted while plugged in - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

A couple of days ago my A5 stopped taking a charge whenever it was on. When I plugged it in, there would be no indication that it had been plugged in at all. I shut it down and plugged it in, and it would only charge that way, when I turned it back on, it would still be charging at a normal rate and it would appear normal. I don't think it's the battery's problem.
Also, I tried plugging it into my computer and nothing would recognize that there was a phone plugged in.
I've gone through all the motions. I've cleared cache, cleaned out the port, tried it with many different Samsung compatible chargers and different wall sockets. Software is also up to date. It wouldn't charge in Safe Mode either. I'm about to do a factory reset, will update if that does anything, I don't have high hopes because Safe Mode did nothing.
I think it's probably some software issue because it charges just fine after a reboot, so it wouldn't be hardware or my many many chargers.

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Transformer Wont charge!!

ive had it for a month and a half and now its doing this, plug in the charger to the tablet and nothing. ive tried with different outlets aswell ive checked my power adapter to see if its one of the effected ones but mine was a pre assembled one. ive also restarted the tablet with no luck. time to call asus?
Do you have another device that charges by usb, that you could plug in to see if it sees anything for power? Not sure on the usb pinout for our chargers, but if someone knows, you could use a voltmeter to probe it and see if it has any output.
k got it charging now, hooked it up to my pc with the usb cord to see if the cord or the socket is shot, still connected to my pc....but it reinstalled device drivers as if i never used it on my pc. i turned usb debugging on then off, then i unplugged it and put the cable back into the power adapter and its charging
this is concerning, seems like a usb driver issue that effects the port not sure if i should call asus and do something about it
Sorry to bring this up but I started noticing this today too. I've had mine for about a month and everything's been fine. I noticed that the battery was in the 30s so I plugged it in via the a/c adapter and neither my battery widget nor the system battery icon change to the "charging state". I shut the device off to see if it would charge quicker and left it off for what must have been an hour and the battery has only increased by about 7%. I'm timing it now to see how long it takes.
This happened to me this morning. I couldn't get the tablet or the dock to charge. The dock was at 3% and the tablet at around 75%. Neither would charge either singly or together. I tried using a normal 5v USB charger for a few minutes, but without success. Then I fiddled with the charger and uncoupled the 3 pin UK adaptor. It then started charging. I'm not sure if it was coincidence or not, but at the moment it's working.
B50K tablet and B50K dock.
I have a B50 also running the newest firmware via Revolver 1.1.1, I just booted up my TF after an hour of it being off and connected to the A/C outlet to see how much it had charged. It increased 2% in the past 70 minutes. Something's Fishy here.
did u guys try method of hookin to your pc, then turn on usb debugging.
i havnt had any issues recharging since this thread was made
I connected it to the computer a few times and USB Debugging was already on, I just turned it off and I'll try and connect it again but I'm currently backing up stuff with CWM.
Edit: I just cycled USB Debugging a few times while it was connected to my PC. XP (virtualized through Arch Linux) recognized it each time, but still no change in the charging status. I'm going to unroot and go back to the stock 3.1 to see if it's a software or hardware problem.
Edit: seems to be a hardware problem considering I reflashed it back to stock (unrooted) and it's still doing it. Awesome.
Same problem here. All of a sudden I didn't see any status from the dock battery (dual battery widget). Tablet charges just fine, but the dock won't charge. even left it connected to charger overnight but the dock led just keeps blinking orange (/red). I'm afraid the dock will have to go RMA.
Just got an email back from Asus and they told me to fill out an RMA. It'd be nice if I got one out of the B70 batch as a return
edit: sadly, that didn't fix it. I re-rooted, let the battery drain down until it turned off and wouldn't turn back on, then let it charge for 2 hours. I turned it back on and the battery was at 5%

S4 will not charge with AC charger; only USB

Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
Click to expand...
Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Click to expand...
Click to collapse
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
Click to expand...
Click to collapse
Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
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Click to collapse
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
Click to expand...
Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
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Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.

Phone not charging after 7.1.1 update

After this update it seems like OEM charger has stopped working. After googling it seems like this issue has been ongoing when OS updates rolled out in the past. I can't find a solution though. Most say just reboot and it will charge but its not helping. I can charge using an older charger with a usb c adaptor, but no the OEM fast charger so it can't be the port on the phone.
I've tried clearing cache and rebooting, but no dice. Don't want to do a factory reset of a fresh flash of 7.1.1 but I think I might have to try. Any advice?
Factory Reset.
Did a factory reset, didn't seem to help. Gonna try to just flash 7.1.1 fresh.
Tried plugging in to my laptop and get an error about USB port exceeding power limit and shutting off on the laptop... Thats a new one.
So tried multiple factory resets, beta unenrolled and reenrolled, and everything else I can think of. No dice. Maybe this is hardware after all with a timing coincidence... I dunno...
Are you sure your charger isn't water damaged or something?
I have the same problem. The charger doesn't charge the phone but it can charge the power bank for example. Also, when I use another usb type-c to usb 2.0 cable on my powerbank to charge my phone, it charges as usual.
I had similar issue on HTC phone that turned out to be a bad USB port on the phone. Shorted out somewhere and had weird charging issued would t charge, etc. It also shutdown laptop USB ports for requiring too much power
The issue fixed itself. I had to let the phone battery die. Like really really die. Like so dead I couldn't even get the google logo to come up. Then I plugged in to the OEM charger and it started working correctly.

Strange Problem with Charging my S8

Yesterday, my S8 said that there was moisture in the charge port. I look in there and saw that there was something in there, I tried to blow it out several times but managed wipe it out with a handkercheif. After that I swiped the notification and it didn't come back again.
At night time, I plugged my phone to the charger to see that after the phone's screen went off, it stopped charging to come back again when the phone screen turned on. It kept repeating this cycle. But when I unlocked the phone it continued to charge until the phone's screen turned off.
I changed the charger, it charged even when the screen was off. Also, it worked when I tried to use a powerbank. But when I used the packed in charger, it kept repeating the cycle.
Thinking that it might be a bug, I restarted the phone to see it's fixed.
I closed the phone to switch it on this morning. But before I switched it on I plugged the charger to see that it gave the "Drop" icon meaning that there is moisture in the port. Then I switched the phone on. The problem came back! It didn't charge when the phone's screen was off. After I tried to charge it with another charger, I plugged the original charger back. It worked even when the screen was off.
To be sure there wasn't anything stuck in the portI closed the phone, filled the port with water, waited untill its dry and plugged the charger. I stopped giving me the "Drop" icon and started charging the phone.
After that, I turned on the phone and plugged the charger. The problem was fixed!
But "was" fixed... After a while, the problem still persists.
If you can say what might be causing this, thank you!
I think, the problem cause is Fast Charge 2.0
Now I opened the Advanced Battery Options to disable the fast charging, but it turns out that is was already disabled! But wait, it says that its "Fast Charging". To enable it, I unpluged the USB-C. It enabled itself! After plugging the cable back, the problem is solved. At least for the time being.
Some interesting stuff is going on with this phone XD
I got similar problem. After connecting charger phone says fast charging blablabla and after 5 seconds charging is stopped and then after 1 second it charging again but with no fast charging. I've tyied few diferent chargers and cables also i've cleaned usb c port wiith isopropyl alcohole with no luck. Fast charging missing. Restart and switching on/off fast charging performed few times - no luck. Must be a bug in system... any ideas folks??
well i dont have does issues with my s8... but it did once happen that phone didnt want to fast charge but after repluging the cable issue was solved...i would advice u to take ur device to waranty service cuz solving problems on ur own is not acceptable and ur device shouldnt have those issues.

All Sorts of USB-Related Weirdness

Have had a stock Le Pro 3 since Dec 2016. No real issues prior to the last few days.
1. The device will only charge when powered ON. If powered OFF, the phone will vibrate once, the LED indicator will briefly come on, then turn off. Unplugging it and plugging it back it again does literally nothing--no vibration or LED indicator.
2. The device will not power on while plugged in. It will simply vibrate after a few seconds, then nothing.
3. The device will not connect to my PC for data. Have tried four different cables without success. It will charge from PC, however.
4. When connecting to USB and powered ON, the phone will vibrate and show the battery charging indicator, but will then hesitate slightly (battery charging indicator turns off), then shows the battery charging indicator again. Not sure if that means anything, just seems odd given everything else.
5. USB headphones do not detect/work.
6. The USB to 3.5mm adapter for headphones does work.
I've tried a factory reset to no success and have ordered a replacement USB C board just to be safe (it was $5 shipped), but am at a loss as to what to do. Tempted to let the battery drain completely and see if that puts everything into working order, but as it's my only phone, that seems a bit risky if I can't be sure it will ever start charging again while powered down.
Anyone here run into these sorts of issues before and any advice if you have?
sherlockjr said:
Have had a stock Le Pro 3 since Dec 2016. No real issues prior to the last few days.
1. The device will only charge when powered ON. If powered OFF, the phone will vibrate once, the LED indicator will briefly come on, then turn off. Unplugging it and plugging it back it again does literally nothing--no vibration or LED indicator.
2. The device will not power on while plugged in. It will simply vibrate after a few seconds, then nothing.
3. The device will not connect to my PC for data. Have tried four different cables without success. It will charge from PC, however.
4. When connecting to USB and powered ON, the phone will vibrate and show the battery charging indicator, but will then hesitate slightly (battery charging indicator turns off), then shows the battery charging indicator again. Not sure if that means anything, just seems odd given everything else.
5. USB headphones do not detect/work.
6. The USB to 3.5mm adapter for headphones does work.
I've tried a factory reset to no success and have ordered a replacement USB C board just to be safe (it was $5 shipped), but am at a loss as to what to do. Tempted to let the battery drain completely and see if that puts everything into working order, but as it's my only phone, that seems a bit risky if I can't be sure it will ever start charging again while powered down.
Anyone here run into these sorts of issues before and any advice if you have?
Click to expand...
Click to collapse
A $5 board will not solve your problems. It will likely get you into deeper trouble because it doesn't support mtp and otg. It's only good for charging.
Your connector is probably damaged. You can try contact cleaner/lubricant on the connector. It may fix your issue. Something like this https://www.electrolube.com/products/contact-lubricants/eml/contact_cleaner_lubricants/
I use lubricant often on usb-c connectors even if they are working. Just extends the lifetime of connectors, the pins are really small after all so the contact surface is not much.
Replacing the usb-c board is not an easy task. You would need to remove the screen etc.

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