cannot switch to front facing camera - OnePlus 5 Questions & Answers

Hi, am I doing something wrong ? I cannot switch to the front facing camera with the circular arrows in the camera app. Also when I tap the camera shortcut from the home screen and tap selfie , it will load the back camera and not the front.
Anyone's else having this problem ?
Only had the phone for a day
I am on stock and unrooted
Update**
Turns out it is a hardware issue and now I have to jump through hoops to get a refund or exchange and accessories are not fully refundable because I opened them.
This is my first and last OnePlus purchase !
Please everyone test your front cameras and all hardware features before the 15 day return period.
Test your your front camera, Bluetooth , NFC, Wifi and everything else you can think of.
Definitely not a happy customer here.

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HD2 camera problem - pink color

My phone fell down on floor few week ago and from that day my photos are pink/purple. When I start camera it show picture ok for few milliseconds and turn to pink/purple. Also when I take photo I hear some noise in camera and photo is all pink/purple. But when I take photo with flash I got photo with texuture but its pinkish. Same as with video camera. These two are takken on same location with flash and no flash.
Do you know solution for my problem. I changed few roms and problem stays.
Shoul I change hardware?
What part should I change?
Whole camera or just this square camera module?
Or any other solution...
I think it s a fault of the camera itself...You can start opening the hd2,it s very sinple to reach the camera,you have only to take off 4 screws,and controll the little cable that go to the motherboad,and take off and reinsert the camera module.If you need the camera you can contact me in pm,I have one working from a faulty hd2,and I can give it to you for really cheap.
OK thanks on answer. I already opened HD2 so its not to complicated for me. I can change parts. The problem is I dont know which parts do I need to change. So you are saying that I need to change only camera module. This one on photo bellow is camera module? Am i right?
So I ordered this camera module online..Hope that will fix the problem!
It seems that this is rare problem with camera.
IS there Anyone else that knows solution to this problem?
Grateful

Camera blurry problem

My nexus 6p is now about 1 month old and since yesterday i noticed my rear camera has been producing unfocused and blurry images. It also make a little cracking noise when i open the camera app or switch back to the rear camera from the front facing camera. Please help me please. I tried to clean the lens and I even buy fv camera 5 and try manual focus but it did not work. The images produces from the rear camera are now even worse than the front facing camera.
koalalookatme said:
My nexus 6p is now about 1 month old and since yesterday i noticed my rear camera has been producing unfocused and blurry images. It also make a little cracking noise when i open the camera app or switch back to the rear camera from the front facing camera. Please help me please. I tried to clean the lens and I even buy fv camera 5 and try manual focus but it did not work. The images produces from the rear camera are now even worse than the front facing camera.
Click to expand...
Click to collapse
From what you describe it sounds like the VCM/AF Actuator has malfunctioned.
Try this Download Freedcam from play store
Make sure you give it permission to access camera
Settings > Api > Camera 2
Then set Focus to manual then activate Focus Peak
Then move focus wheel if you start seeing yellow higlights/ outline that means its focusing if no highlights then AF Broken.
Also try Reset Device if no go i suggest you return the device
Sent from my NX503A using Tapatalk
I tried to reset but it did not work also I tried moving the wheel but no luck. I ship this unit to Vietnam which is where I'm currently living so I cannot send it back. Also the cracking noise every time I open my main camera really worried me, it does sound like something went wrong from the inside. I have been taking fine and focused image up till now. I find this happened the day after I went home raining without an umbrella or raincoat. It was a small rain and the device was not soaked in water it was just having little splash of water on it. I wondered if this was the reason
After I googled this problem there seems to be others having the same problem as me and they are sending back their devices
Hi koala . Did you send back yours too? I bought this phone about 5months back. I have the same problem. Any chance of a replacement?
Hi, Did this ever get resolved? I ordered a replacement camera module and tools to fix it myself. The repair guide is from Repair Universe. Here's the video on YouTube.
https://youtu.be/zEQbQPAU9Ss
Joe
Did you update to Nougat already? I do not experience this, but it might be because I'm still on Marshmallow.

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My v20 seems can't do it with front camera. Everytime I switch to front camera from manual mode, it automatically goes to auto mode front camera.
I can't remember exactly how it works when I first purchase it, is it normal behavior or not. Thank you.
For some stupid reasons I guess, I messed my phone once (replaced some files, ruined the phone basically) but some weird reasons I had manual control over the front camera... only on the front camera (ruined the phone again). So it's possible, but as usual because people at LG (and to be fair at all other manufacturers) are so stupid/lazy but probably don't care about their customers.

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Which application installed ? all work for me is not stable(((
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Stock. I didnt chang anything. I ended up download gcam and open cam. They have no issues.
Native camera doesn't appear to focus all the time on my S10+, but that's just one issue. My scanner rarely works. I'm gonna ask if BB can exchange mine...
For the finger scanner i rotated my finger around at strange angles and it works great for me.
Same
I am having this issue with the front facing camera.
9 out of 10 times I try to take a selfie or use face unlock, the front camera won't focus.
The only quick solution I have found is to tap on the lens glass once or twice. After that the camera will work correctly, but only for a short while, after which I have to repeat tapping in the front camera glass.
I'm guessing the camera module is defective.
I can't get my S10+ that I bought straight from AT&T to focus on close up things at random times when I need to take a pic of like a nail or something. Not sure the S10 has it, but there used to be a macro mode on the S3 and S4 that made this a lot easier.

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