Database Users

Soft keys not working

Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!

Question
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Hi Salvy,
Did you flash a mod or another kernel?

It's a very common problem with the Nexus 4. I've been using paranoid android pie for 6 months to work around the issue. I can confirm that it is a hardware issue and not a software problem. A quick Google search can tell you that.
Sent from my Nexus 4 using xda app-developers app

Got the same damn problem. I would normally use a smart phone for at least 18 months but the Nexus 4 only lasted 14 months. I was hoping to use it till the Nexus 6 came out but after sending it off to be fixed, using a dumb phone for 10 days and the phone came back with the same problem, I had to go buy a Nexus 5
My soft keys work in portrait but not in landscape. I enabled the 'show touches' option in developer mode and I can see the lower 4mm of the screen isn't registering any touch. Do a quick search on Google and you'll find there are loads of people out there with the same problem. The only solution is to change the screen and I haven't seen anyone manage to get it changed under warranty . I have sent it back and expect them to fleece me off £100 for a new screen.
Disappointed with the quality of the N4 but I had no choice but to get the N5 even though it is also by LG cause once you go Vanilla, you cant go back
Sent from my Nexus 5 using xda app-developers app

Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/

avismiles said:
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
Click to expand...
Click to collapse
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!

I found a solution somehwere on the internet!!
I had this problem for the last day this is the solution.
Download the application: GMD Auto Hide Soft Keys ★ root
Use it, toy with it and restart your phone. And it just works.
This worked with unrooted phones aswell, as the solution said. I don't know.
Your welcome!

cnkapadia said:
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
Click to expand...
Click to collapse
I paid Rs 4700 which includes service charge, taxes etc in addition to the cost of the screen+ digitiser. The guys at service center dont have separate screen and digitiser but just both of them as single replacement. I just hoped that they could have better service centers and support, but you cant help.

Using `wm` command on phone via ADB shell to add an blank border on screen
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
I used virtual buttons for awhile, but in the end, discovered a way to do it without rooting, so long as you have the `adb` command line tool installed for development, and don't restart your phone that often:
From a command-line termal:
```
# Log into a device connected via USB.
# (Look for a tutorial on using adb, as it need some config on the phone)
adb shell
# Change the screen "overscan" using the window manager tool on the phone:
wm overscan 0,0,0,80
```
The trick is that, overscan essentially adds a buffer (black bar) on any side of the screen for positive numbers. (the screen extends "offscreen" for negative ones.) `wm --help` will show you that the accepted format of overscan is:
```
wm overscan [reset | LEFT,TOP,RIGHT,BOTTOM]
```
ie. you can either reset it to default, or set any border. In my case, I set the bottom border to 80 pixels, and that was enough to avoid the non-responsive section of the touch screen.
Of course, I assume this reset on reboot, but haven't tried yet. If it does, I'm sure someone can figure out a clever way to make it persist
Anyhow, hopefully this helps!

Found the issue and got it fixed
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.

faizalit said:
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
Click to expand...
Click to collapse
Yes,it could be a microusb,i was in a hurry two day's ago and took one problematic microusb cable,when i put it to charge touchscreen has gone mad,it was ghost touches,slow respond,all until i turned it off,then after reboot my softkeys stopped to work,it was such for a whole day,i tried to remove batt and discharge pressing power button for 1 minute but nothing,cleared cache,uninstall app,but nothing...so i discharged it completely,took hairdryer and heated it for 45sec,and then charged overnight. In the morning soft keys worked....

This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)

Appreciation
unmateria said:
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Click to expand...
Click to collapse
I have recently traded my NEXUS 4 and now own a Grand X Max Plus. Thank you for your help.

found solution in Chroma ROM
Hi Guys, was using CM 13 Android M, Soft keys stopped working. Tried flashed with multiple CM 13 nightly. No luck. Finally installed Chroma ROM. Over there keys are working fine.

I experienced this issue tonight and was able to fix it quickly.
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Issue:
-Softkeys not working when located on the side of the screen closest to the charging port. Softkeys would work when the screen was rotated such that the softkeys were located on the side of the screen closest to the headphone jack.
Device:
-Nexus 4 running 5.1.1
Conditions:
-Battery was 85%-90% charged
What fixed the issue:
-Plugged the phone into a USB charger. I did not use a Nexus charger; I used a random LG charger I had laying around.
-Pressed and held the power button for 30 seconds. The phone powered off after ~10 seconds. Shortly after the phone powered off, the notification light flashed red for the remainder of the 30 seconds.
-Powered the phone back on. When the phone was finished booting up, the softkeys worked again.
What didn't work:
-Restarting the phone multiple times
-Restarting into Safe Mode
-Disabling Chrome (Settings >> Apps >> Chrome >> Disable)

LG G2 D802 Digitizer replacement turns into white fail

Hi xda-members,
i´ve got an problem.
I replaced the Digitizer of my Phone and wanted to turn it oon.
Now the digitizer stays white but the touch works.
I can't see the window to type my PIN.
Can you help me to fix that problem?
sincerely lucky93

Lucky93 said:
Hi xda-members,
i´ve got an problem.
I replaced the Digitizer of my Phone and wanted to turn it oon.
Now the digitizer stays white but the touch works.
I can't see the window to type my PIN.
Can you help me to fix that problem?
sincerely lucky93
Click to expand...
Click to collapse
So far as i know is that sometimes the phone just doesn't want to accept the new display and then you gotta perform a soft reset so that old data maybe also related to the display are getting removed and that the phone Might accept the part then. In most cases this works like that hope that it works by you too. if you cant see the window to type your pin then try to find a video or a image from the lockscreen and enter your pin. Maybe you can do it if you can blind remember how it looked like:good:

wulsic said:
So far as i know is that sometimes the phone just doesn't want to accept the new display and then you gotta perform a soft reset so that old data maybe also related to the display are getting removed and that the phone Might accept the part then. In most cases this works like that hope that it works by you too. if you cant see the window to type your pin then try to find a video or a image from the lockscreen and enter your pin. Maybe you can do it if you can blind remember how it looked like:good:
Click to expand...
Click to collapse
How can i do soft reset, i got a custom rom on it.

Lucky93 said:
How can i do soft reset, i got a custom rom on it.
Click to expand...
Click to collapse
Press and hold Power Button (around 5 seconds).
Your device will now shut down and reboot.
Alternate Method; With your device turned off…
Press and hold Power Button until the LG Logo appears then release

wulsic said:
Press and hold Power Button (around 5 seconds).
Your device will now shut down and reboot.
Alternate Method; With your device turned off…
Press and hold Power Button until the LG Logo appears then release
Click to expand...
Click to collapse
I see only the white display, no lg logo or anything, thats my problem

Lucky93 said:
I see only the white display, no lg logo or anything, thats my problem
Click to expand...
Click to collapse
Yeah i know but this should be an fix which also worked on other phones so:silly: did you tryed it already? maybe multiple times. It still seems to me like a software issue.

wulsic said:
Yeah i know but this should be an fix which also worked on other phones so:silly: did you tryed it already? maybe multiple times. It still seems to me like a software issue.
Click to expand...
Click to collapse
I clicked the button for 5 seconds. It does nothing,
i have to go to TWRP Mode to do a software reset.

I tryed to fix that problem by charging my phone, Now its fully charged and the display doesnt work now.
How can i do a software reset without a working display?
Is there any method by usb and computer?

[Q] LG G2 Screen Freeze (I'm starting to hate this phone)??

Hi guys

Something else that may be relevant is....
That it will always boot the LG logo so what ever is going wrong kicks in just after the LG logo
Even when the screen is completely dead i can get the lg logo up by holding the power button.

..

I've the same issue...
Hello Inked
I've exactly the same freezing on my D802 for more than one month now... And I have no idea what's happening too...
I brought it to a phone shop, he told me it's certainly a motherboard issue, he can repair it for 250€!... Way too expensive for me!
So, I decided to find a motherboard by myself and I don't find... I'm trying at this point to find the same phone with a broken screen to mix components.
It's a D802 32GB and it's quite rare in Europe unfortunatly.
So if someone has an idea how to fix this I'm at your disposal! And I can imagine it's the same for Inked.
I will try to post a video of the freezing problem tomorrow.

Go to http://forum.xda-developers.com/showpost.php?p=56259958&postcount=18. Read the guide to fix your phone

Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0

atchoop said:
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
Click to expand...
Click to collapse
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones

bluesky2307 said:
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
Click to expand...
Click to collapse
I think touch screen is working because (it's not clear in the video) you can use the phone "normally" but the image stay frozen.

What do you guys think?

Inked_ said:
Thanks for all the replies Winking smile
I've tried using your link but when i try and click the “1. click here to view picture” link i just get a 404 error.
Having said that, its not that the screen has dead spots, the screen freezes and just looks like a screen shot until you turn the screen off for a few second and then turn it back on.
Click to expand...
Click to collapse
I attacted image if your phone have problem with mainboard

bluesky2307 said:
I attacted image if your phone have problem with mainboard
Click to expand...
Click to collapse
Thanks for that...
But as atchoop says the screen is freezing as if you have taken a screenshot and doesn't start working again unless you turn the screen off for a few seconds.

A bit of an update......

I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...

atchoop said:
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
Click to expand...
Click to collapse
Have you had any luck atchoop?
I tried a new screen today but I have the same problem with just getting the LG logo and then a blank screen

Still no ideas ??

MY NOKIA 6 goes DEAD all of a sudden!

@all
I have an issue with my nokia 6, it all of a sudden goes DEAD! nothing happens, no screen, no sound, just dead,
i have to press alll the keys for about 15seconds and it jolts out of the COMA! mode, and starts working fine!
has anyone else facing the same situation?
where can i get a 7.1.1 flashable rom or fimrware to update and see if this problem can be fixed!
pls share your feedbacks, so that i can fix this issue!
WBR

ReyTech said:
@all
I have an issue with my nokia 6, it all of a sudden goes DEAD! nothing happens, no screen, no sound, just dead,
i have to press alll the keys for about 15seconds and it jolts out of the COMA! mode, and starts working fine!
has anyone else facing the same situation?
where can i get a 7.1.1 flashable rom or fimrware to update and see if this problem can be fixed!
pls share your feedbacks, so that i can fix this issue!
WBR
Click to expand...
Click to collapse
Theres no ROM available right now if im not wrong and even if there were, i dont think theres a tool currently available to flash it, unless someone can check the old nokia support tool for firmware and flashing process(highly doubt)

battery?
ReyTech said:
@all
I have an issue with my nokia 6, it all of a sudden goes DEAD! nothing happens, no screen, no sound, just dead,
i have to press alll the keys for about 15seconds and it jolts out of the COMA! mode, and starts working fine!
has anyone else facing the same situation?
where can i get a 7.1.1 flashable rom or fimrware to update and see if this problem can be fixed!
pls share your feedbacks, so that i can fix this issue!
WBR
Click to expand...
Click to collapse
Dude, it seems more or less battery port/connections are loose. I don't think it has something to do with s/w. Open back lid and check if the battery is moving/wobbling.. I guess if you fix that you issue is fixed.

I'm having a different problem. External earphone not detected unless I press the jack slightly to the back.
I'm using Bluetooth earphone instead.

kanakarkku said:
Dude, it seems more or less battery port/connections are loose. I don't think it has something to do with s/w. Open back lid and check if the battery is moving/wobbling.. I guess if you fix that you issue is fixed.
Click to expand...
Click to collapse
Hey, you do not know about the phone. The battery is internal. So it is not removal. You can see videos about nokia 6 opening in youtube.

Happen once to my N6 about two weeks ago, press all three buttons together to force shutdown and restart phone. Since then everything is fine.

im also nokia 6 sufferer
sir i have same issue sir,
I have an issue with my nokia 6, it all of a sudden goes DEAD! nothing happens, no screen, only sound...

nokia 6
same happend with me

goelvishank, I presume you checked charger works with other device and then again tried to charge right?

valeri.nikolov said:
goelvishank, I presume you checked charger works with other device and then again tried to charge right?
Click to expand...
Click to collapse
poor joke man

Warranty, anybody?
Don't you have any warranty on the phone? Just contact support and ask for a repair.

I purchased Nokia 6 one month before. Now Apps are not responding. I tried to restart it now its not turning on. Android and Nokia logo is coming again and again on screen but not turning on. I also did hard reset but still same problem. kindly help

nokia 6 dead suddenly
ReyTech said:
@all
I have an issue with my nokia 6, it all of a sudden goes DEAD! nothing happens, no screen, no sound, just dead,
i have to press alll the keys for about 15seconds and it jolts out of the COMA! mode, and starts working fine!
has anyone else facing the same situation?
where can i get a 7.1.1 flashable rom or fimrware to update and see if this problem can be fixed!
pls share your feedbacks, so that i can fix this issue!
WBR
Click to expand...
Click to collapse
i also encountered the same problem. afterwards i do the same pressing 3 buttons togethyer for around 15 mins after my mobile starts again omg relief...
why this happens to nokia 6. i tried to start usually by pressing power button but no reaction after reading this msg only i tried pressing 3 buttons it came back alive:laugh: . my doubt is is this a big problem and will it happen again:crying:

Nokia 6 Frozen
I am also having a similar problem. The screen freezes, no buttons work. This issue has come 2 times over the last 20 days. Both times i was using the google navigator /maps and was shifting between applications --> and suddenly frozen. Since Nokia 6 does not have a removable battery , I had wait it out for another 5-6 hrs till battery drained completely and I recharged it. But during travel in unknown area when your phone abandons you, you feel handicapped.

Thank You
samkuek said:
Happen once to my N6 about two weeks ago, press all three buttons together to force shutdown and restart phone. Since then everything is fine.
Click to expand...
Click to collapse
Thank You. Worked for me! You saved my day!!

Black screen but the device still working

HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance

update
Maaalx said:
HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
Click to expand...
Click to collapse
i try to flash it using msm download and the mobile start then start flash white and dark until become black again
https://youtu.be/45lxZMHy1Q4
https://youtu.be/rCW_AT0BFV4
is it a hardware issue?

It's a brand new phone. Can you contact OnePlus for support or an RMA?

my370z said:
It's a brand new phone. Can you contact OnePlus for support or an RMA?
Click to expand...
Click to collapse
I did, i am waiting for the respond

Something weird like that happened to me with the twilight app on my axon 7, but a reboot fixed it.. ??
There have been times with my past 5 phones where if I go below 15 percent battery the screen shuts off but the phone is still active.. Can get into recovery mode fine. Factory resets/clean install even with all same apps always fixed it. ?
Beyond that, I would definitely look into that RMA.

hello,
i have the same problem at oneplus 5t do you figure out solution :'(