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I just installed PSX for my galaxy and installed the all roms app...(forgot name) but i was downloading a game and then i left my phone alone to let it download.
10 minutes later my phone wouldn't go onto the lockscreen aka froze. so i decided to take the battery out...(mind you the download wasnt finished) and now when i boot up the phone it just goes the the "S" logo and either turns off...or freezes.
note* I can access ADB through 3 button reset.
However i do not want to wipe data. as i have important pictures on my internal sd and videos. i was thinking of using the "wiping cache option" cause my theory was that the frozen app was still in memory or something....can anyone give me suggestions to fix this issue?...try to avoid "wipe data option"
thanks.
edit** have got into download mode and tried to use ODIN but odin doesnt see my phone....however kies does. but kies cant connect to it. keep saying connecting to device....any helP??
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
allotrios said:
flashing a rom doesn't delete your pictures I think
just contacts, sms, apps etc
but it is better if someone else also verifies it
edit: oh sorry I just saw you wrote cache... i am not sure what that does. I don;t think it deletes your data.
Click to expand...
Click to collapse
i am waiting for someone to clarify that i can "wipe cache". By the way, i do also require my SMS messages, there is some delicate information within them. i am currently googling wipe cache. any other help is greatly appreciated. thanks for the quicky reply allotrios
just wiped cache. phone still wont boot to main homescreen it freezes, and/or shuts off. last resort is wipe data. anyone offer a suggestion other than that?
WTH? i just wiped date/factory reset and hit reboot and it STILL doesnt load. it goes to the "S" symbol and shuts off or freezes.
edit* trying to find firmware for i9000M canada version. Attempting to use odin but cant find links
just got pit file! where can i get the pda phone and csc files? what else do i need to flash it using odin? im constantly googling and trying to do this before i sleep
edit** just tried to use odin with a different firmware with all correct files. when pluggin in usb cable in download mode, Odin doesnt see my phone.
kies sees the device but keep saying "connecting to device"
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
wang1chung said:
welcome to my world........flashes fine, wiped data/cache, still freezes at the 's'. i just sent my phone in after i couldn't get it going after flashing 40 times.
it would seem your sdcard is corrupted or fried.........try flashing some more roms (jg9 or jh2) with different pits (512 and 803) and wipe data/cache. samfirmware.com for the roms.
as well, if you do not have the 3br fix to get into download mode (since you said you get into download mode via adb), i would suggest you flash the fix asap before you lose the ability to use adb.
Click to expand...
Click to collapse
ive been sitting here for 3 hours...have a exam tommorow and am fed up. Problem is i bought this phone from a friend, so warrranty is out of the option.
The other problem WHICH can be solved somehow...is that my computer sees my phone. (kies does..but wont connect)..i can "technically" use odin if i can somehow get my phone to work with it.
If the case that my internal sd card is fried....i dont have warranty, do i have manufacturer warranty?. aka samsung?. i dont know just a thought.
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
wang1chung said:
can you get into download mode? i assume no as i had the same issue, and adb wouldn't work unless the phone had fully booted up. odin will only recognize your phone in download mode.
the only options you have are:
make a jig with 301k resistor to get your phone into download mode and try flashing
send your phone out to be repaired (some other thread mentioned repair shop in ontario)
go into bell and see if they will take your phone in for repair (samsung 1yr warranty)
Click to expand...
Click to collapse
i CAN get into DOWNLOAD MODE. but problem is ODIN doesnt see my phone
edit* could you give me a link to that store?
ah, ok...........i had the same problem, but after i installed the drivers for it, no more problems.
you should try that before you send your phone in.
edit: found the link
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Benjamin Dobell said:
If you're phone can get into download mode then it should work. However, Odin is somewhat temperamental, have you tried Heimdall?
Click to expand...
Click to collapse
i have just woken up. my phone is now dead, i cant turn it on. i have tried connecting the charger and it wont charge my phone......anyone have any ideas? is it bricked? internal SD card fail?......i dont have Bell warranty, would samsung canada cover this issue? as internal sd cards area known to fail?......thanks.
edit** never mind, it is now charging. i will keep this thread updated when i finish my exam today and let everyone know where my phone stands. So far i think it is a internal sd card error. But i am hoping after a full charge it may work again.
hmm still same thing, i load to "S" screen and it shuts off, i can still access 3 button recovery and download mode. i just called samsung too, they said to call my service provider, but problem is i bought the phone second-hand.
Have just flashed JH2 firmware and JG5 firmware on phone with ODIN, phone still boots up to "S" logo and then shuts off .
edit** only JH2 firmware will go through to my phone on ODIN, i have tried a 2nd time, it goes to the S logo....looks like it will load to phone, and then just doesnt and shuts off.
So is it safe to say the phone is bricked?.....i have heard of someone in this forum saying there was a unofficial samsung store somewhere in Ontario that fixes galaxy phones?....anyone can link me to this?. I don't have warranty as i bought it 2nd hand. hmm..now idont know what to do, besides, i guess, save up and buy a new phone.
edit** it cant be bricked if i can still access recovery and download mode? right.
Phone is OFFICIALLY bricked, tried flashing a 803 pit file, now it wont power on, or charge through wall charger. thanks to all who helped in little ways. but looks like ill have to buy a new phone.
jark99 said:
edit** it cant be bricked if i can still access recovery and download mode? right.
Click to expand...
Click to collapse
that would normally be true........with one exemption to the rule.......if your sdcard is corrupted/fried.
if you have flashed back to 2.1 with repartition and wiping multiple times with different PITS, and still the same issue, then nothing will help (at the moment) aside from sending it in.
I Had this exact same issue a week ago. My guess is that your internal SD is dead and you will need to send it out for repairs. Im still waiting for mine from bell to see if they only reflashed or replaced the whole motherboard.
Light
Problem is i dont have Bell warranty....so i am kinda a goner. unless someone has a suggestion?
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
JimiJam said:
Just because you don't have warranty doesn't mean you can't pay to get it repaired (at least get it inspected and a quote). Should be much cheaper than saving up for a new one!
If you bought it from your friend, they should be able to send it on your behalf.
Sorry to hear about your issues :/
Click to expand...
Click to collapse
In Ontario, the only way to get our phone repaired is through Bell sending it to a service center, Problem is my friend doesnt have the receipt. He bought it from a friend. Its past through 3 hands to get to me. Friend's Friend > My Friend > ME.
So...i am currently looking at cell repair shops to see if they can fix this problem....BUT i am assuming alot of them use Odin or some sort of flashing, WHICH i have already done .....
I also called 5 bell stores to see if i could get the receipt printed out using the IMEI code, all of them said this information cannot be provided due to "privacy issues." They told me to call Samsung or talk to a 3rd party cell repair center.....fml.
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!
nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.
JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
Click to expand...
Click to collapse
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
Click to expand...
Click to collapse
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
Click to expand...
Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
Click to expand...
Click to collapse
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
Click to expand...
Click to collapse
That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
Click to expand...
Click to collapse
I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
Click to expand...
Click to collapse
Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app
Hello
I have a Yotaphone 2 running android 5.0. I have a huge problem with the device which is, that the phone reboots automatically all by itself after the screen turns off. The screen timeout is set at 1 minute and once the screen goes off, the phone reboots! I don't know what the problem is but its making me crazy!
Note: The phone does not reboot if the screen doesn't turn off. So I changed the screen timeout to 30minutes. Also note that Wi-Fi doesn't start immediately. It doesn't even start most of the time and is stuck at "turning on"! And also, the phone isn't detecting my SIM Card!
Hope someone can solve my problem.
Wow, seems a lot of problems here. However you provided very few info about your phone.
1) Where did you buy it?
2) What have you done after you opened it, OTA? Which firmware was installed?
3) Have you tried factory reset by wiping data in the stock recovery? (Accessible with Vol+ and Power)
4) Have you tried to flash from scratch the RU .124 firmware with YotaFlasher?
5) The phone was behaving normally before or it's doing this as soon as you started using it?
I got the phone as a gift
TheArt. said:
Wow, seems a lot of problems here. However you provided very few info about your phone.
1) Where did you buy it?
2) What have you done after you opened it, OTA? Which firmware was installed?
3) Have you tried factory reset by wiping data in the stock recovery? (Accessible with Vol+ and Power)
4) Have you tried to flash from scratch the RU .124 firmware with YotaFlasher?
5) The phone was behaving normally before or it's doing this as soon as you started using it?
Click to expand...
Click to collapse
-The phone was a gift from "Aramex Company".
-Yes, I have factory reset it! Note: It wasn't possible to reset it from settings because it would always get stuck in "Shutting Down" phase and nothing would happen. So I hard reset it.
-I found something strange going on though. Whenever I reset it, It would restart (after the reset is over) and say that "ANDROID IS UPGRADED TO 5.0".
I think it is upgrading by itself to 5.0.
-No, I haven't tried any flashing.
-Yes, the phone was working fine for a while and then started behaving like this!
Cheers!
(Thank You for your support and attention by the way)
Video
Hello!
I have made a video showing what the problems are! Please give me your e-mail so that I can send you the "Dropbox" link to the video.
Thank You!
I think the first thing to do here is to flash a clean firmware (RU or EU) on your phone via YotaFlasher, search here on xda how, and then report back if it's happen again! Seems that the firmware it was shipped with wansn't so stable.
Flashed it!
TheArt. said:
I think the first thing to do here is to flash a clean firmware (RU or EU) on your phone via YotaFlasher, search here on xda how, and then report back if it's happen again! Seems that the firmware it was shipped with wansn't so stable.
Click to expand...
Click to collapse
Hey!
As you had prescribed, I flashed it! First I flashed it with Android 5.0.0-ME1.1.60 and after opening the phone I used it for a while and the phone was same as before flashing! There was no difference at all! The phone was restarting on turning screen off as usual, the WiFi wasn't turning on, and the SIM wasn't being recognized!
But then I flashed it with Android 4.4.3-S01-003-ME1.0.3.61a and the phone is still rebooting by itself upon switching the screen off and the WiFi problem still persists! The WiFi just simply won't turn on. It's stuck at "turning on"! The SIM isn't recognized either! Also, the phone is restarting from the inside now (It wasn't restarting before. I had to keep the power button pressed every time I wanted to restart)! But NOTE that the phone still cannot be just shut down, it can only be restarted!
I don't know what to do!
Cheers
can you please help me find 4.4.3-S01-003-ME1.0.3.61a firmware. i tried yotaflasher and i cant make the program work. it exits close itself. i couldnt find any firmware folder in yotadevices ftp too. can you help me found the spesific firmware please?
Why are you unable to make yotaflasher work
lgk350tr said:
can you please help me find 4.4.3-S01-003-ME1.0.3.61a firmware. i tried yotaflasher and i cant make the program work. it exits close itself. i couldnt find any firmware folder in yotadevices ftp too. can you help me found the spesific firmware please?
Click to expand...
Click to collapse
Hi lgk350tr,
Why are you unable to make yotaflasher work, it is a pretty simple application. Have you tried to see instruction videos on YouTube on how to use it? Instructions are also available on XDA Developers' website. ( https://forum.xda-developers.com/yotaphone-one/general/yota-flasher-download-t3480922 )
Don't hesitate to contact, for any problem!
Cheerio
Please help..................I spent 800 USD on this phone and I can't use it
Can someone freaking help me with my phone's problem, I have spent 800 US Dollars buying that phone, and I can't even use it! It has been 6 months since I opened this thread and no one has helped me yet!
PLEASE HELP..............................................................:crying::crying::crying:
akahomeacc said:
Can someone freaking help me with my phone's problem, I have spent 800 US Dollars buying that phone, and I can't even use it! It has been 6 months since I opened this thread and no one has helped me yet!
PLEASE HELP..............................................................:crying::crying::crying:
Click to expand...
Click to collapse
Try flashing the hybrid modem mentioned in the general guide (Part 2).
Try flashing 2 times before rebooting.
If nothing helps, you could try lineageos, @angelll123 made a lengthy guide how to that in the post quoted here , also check my comment.
Is this what you mean?
tomgaga said:
Try flashing the hybrid modem mentioned in the general guide (Part 2).
Try flashing 2 times before rebooting.
If nothing helps, you could try lineageos, @angelll123 made a lengthy guide how to that in the post quoted here , also check my comment.
Click to expand...
Click to collapse
I have attached a screenshot of the Yotaphone 2 General guide page, I want to know if you are referring to the text that I highlighted in the screenshot!
Thank You
I do experience similar issue, but only recently. I haven't done anything like flashing or upgrading my phone, it started by itself .
I am experiencing reboots whenever battery drops below about two thirds of its capacity. Also, charging and handling some load prevents this.
Note that my Yotaphone has both displays damaged. Still working though.
Folks I initially tried to root my phone *SM-G935F* using Odin and a CF hero2lte file. The flashing was all good to go with a green pass. Then upon rebooting the phone got stuck on the Samsung logo boot screen with red words at the top that said **Recovery Is Not Seandroid Enforcing**. This being the case all I was able to get into was (Download Mode). I tried to do the samething a few times and gave up after no successful attempts and the phone not being able to successfully reboot.
Fast forward to present I downloaded the phone's firmware which was a zip that contained 4 files (5 total actually because there was another CS file in the event that you wanted to preserve your data etc.). I loaded all of the files in Odin and made an attempt to flash the phone again however it got stuck on *System* and never go to Green *Pass*. So I figured I would try it a couple of more times in case Odin or something just got hung up on the first try. Any how that wasn't the case.
Now with the above being said what did change is when I would try to reboot into *Download Mode* again it said something along the lines of Emergency Smart Switch Recover. I downloaded Smart Switch onto my computer and went through the specific steps to try to Recover the phone using Smart Switch. Now after it was all done I got to the blue screen with the Android and it said *Erasing...* then the phone booted up and its now stuck at the Samsung animation screen. This being said as of current I can now access *Download Mode* and also boot into the black screen or *Recovery Mode* I think its called where I can reboot the phone through a bootloader, power off, factory data wipe / reset, etc etc.
The above being said I have tried the factory reset / wipe. The reboot in bootloader, reboot phone, all with no success.
Also would like to add that before doing all of the above I forgot to tick *USB Debugging* in Developers Mode when the phone was in its normal state. I must also mention that all of this was a first for me and I looked at doing so to try and recover lost data on my phone. Also wanna add that I am not too familiar with ADB or twrp or how to mess with any of that stuff given the limited access I have to my device because it can no longer bootup like it normally would.
I'm currently at a lost of words as to what I can do next as I am out of ideas and could really use some help. I would also be more than happy to donate a little to anyone who is able to help me boot my phone back up and get things back to normal.
Any and all help would be greatly appreciated.
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
Bro would you tell pls , what you did to restore. Thanks
shah22 said:
Bro would you tell pls , what you did to restore. Thanks
Click to expand...
Click to collapse
After me not being successful with the root or with flashing the stock OEM firmware using Odin the phone would get hung up in download mode and the only difference when it would go into download mode it would say to use SmartSwitch Emergency Recover which is what was used and that fixed the issue and the phone rebooted completely fine.
However the above being said I honestly still feel the phone has some small minor issues that I did try to resolve all with no luck. First off when loading to my home screen the icons, and clock, etc etc take about 2 or 3 seconds longer for them to appear on screen than it used like when the phone was new out of the box.
Other thing to note is for some odd reason this issue was thought to be worked out by just booting into recovery mode and doing a factory reset from there, wiping the cache, etc etc. Well this also didn't solve the issue and for some odd reason when performing this the phone didn't reboot on its own.
Basically how it should be normally is after you select that you want to do a factory reset, wipe cache, etc etc, the phone should normally reboot and go through the entire process by itself, however this was not the case. The phone instead went back to the recovery screen and I had to select reboot rather than it normally rebooting on its own.
I've honestly given up on things and given that it is in working order with just a few small minor hiccups I've decided to give the phone to a family member which they plan to use as trade-in credit towards a new Galaxy Note 8.
That being said I will always have a soft spot for the S7 Edge being it was my first smartphone after I had bought a Sony Xperia Z during the same year but returned it the day after because what was to me being poor quality of the Sony phone.
Hmm, looks strange bro , your phone didnt worked after flashing stock rom with odin , and this is the last resort , but you said it was normal before you tried to root , so i guess it was still a software issue other than some hardware problem due to software , but anyways wish you good luck in future , another thing is that my s7 edge has also a very poor build quality , has front camera issues , paint peeling around usb port , wifi issue and high battery degradation , but that happens i guess with today's phones
The version of Odin I used was v3.10.6. I had tried the most current version and a few others, and from the get go for whatever reason this was the only version that would actually pickup the phone being added. Well wait hold on a second the other version would say added when the phone was in but when hitting start nothing would happen, even after waiting an extensive amount of time, also note that the com was highlighted that blue ish color indicating the phone was being recognized by Odin but once again for some odd reason it was only version v3.10.6 that carried out the process of my root attempt and also the attempt I made flashing the original firmware on it.
As for quality the phone had no paint chip or peeling, neither the silver aluminum frame around it either. The build quality was beautiful and up to par with mine. I had a soft spot for my S7 Edge also because it was in the white color which at the time of purchasing was a bit more scarce than the other colors. I purchased the phone from an Amazon.com seller, and during that time I also purchased 2 others from other Amazon sellers but returned those because they had carrier animations for them that were Band LTE or Brand LTE, whatever its called.
This one had no carrier animation upon boot and turned out to be a UK Nougat model. Haven't really seen or came across another one since that would be from a trusted seller or source. Nowadays you never know what you're getting both on eBay and Amazon from these third party sellers.
Yeah thats really strange with odin , its good that you dont have quality issues which struck heavily on me , but yes everyone should be quite careful when ordering online and only should do with trusted resellers
Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
vini3237 said:
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
Click to expand...
Click to collapse
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Hydranize said:
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Click to expand...
Click to collapse
Phone is SM-G935FD
I do not know what caused it, I already got the celuar so, in status it says Custom.
I already tried to blink for odin 3 different Stocks and the same thing continues.
When I got it it could not access the recovery mode, only the download mode was accessible, after flashing the Brazilian Stock 6.0.1 I was able to access recovery mode.
The phone turns on, and hangs at boot, Samsung logo, restarts and stays in infinite looping.
Can it be Hardware?
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Hydranize said:
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Click to expand...
Click to collapse
Ok now i think what was the problem , you didnt enabled usb debugging , and for flashing with odin its a must ! , for guys who want to flash firmware using odin .. please enable usb debugging in developer options or you will have much issues and may also brick your phone , so if you dont want to enable usb debugging or developer options , just use samsung smart switch on pc to flash your firmware.
Yeah that was my issue was I had OEM Unlock checked off and one other thing in Developer Options and forgot to enable USB Debugging leaving me stuck in the process when the phone couldn't reboot normally after the flash attempts. But yeah SmartSwitch Emergency Recovery should definitely be able to fix and resolve the issue if the phone can't reboot normally.
Hello,
Few months ago, when the battery was low (just below 20%) my P9 lite started acting crazy: opening/closing apps, pressing buttons, taking pictures, ... Everything so fast that the battery drained in few seconds. After searching the internet I tried changing the battery with an original one. It didn't change anything.
Recently the situation worsened: it seems that the phone fails to detect the real power of the battery. So even if the battery is 50-60%, it can happen that it starts acting crazy or, more recently, restarting all of a sudden. Then it still works, but after a bit it restarts again and the battery now is drained.
Both before changing the battery and now the problem can be easily solved by charging the phone. Connecting the cable stops immediately the phone both acting crazy and restarting.
Anyway, as you can guess, this is quite a problem if you are outside, even with a powerbank. But these restarst are becoming very frustrating even at home.
Beside this, the phone does work well so I think it's a pity to throw it off...
I've tried a hard reset just few days ago but it didn't change anything.
Is it possible to do anything to solve the problem?
Thank you
papersing said:
Hello,
Few months ago, when the battery was low (just below 20%) my P9 lite started acting crazy: opening/closing apps, pressing buttons, taking pictures, ... Everything so fast that the battery drained in few seconds. After searching the internet I tried changing the battery with an original one. It didn't change anything.
Recently the situation worsened: it seems that the phone fails to detect the real power of the battery. So even if the battery is 50-60%, it can happen that it starts acting crazy or, more recently, restarting all of a sudden. Then it still works, but after a bit it restarts again and the battery now is drained.
Both before changing the battery and now the problem can be easily solved by charging the phone. Connecting the cable stops immediately the phone both acting crazy and restarting.
Anyway, as you can guess, this is quite a problem if you are outside, even with a powerbank. But these restarst are becoming very frustrating even at home.
Beside this, the phone does work well so I think it's a pity to throw it off...
I've tried a hard reset just few days ago but it didn't change anything.
Is it possible to do anything to solve the problem?
Thank you
Click to expand...
Click to collapse
Hello,
sometimes weird things happens....
maybe it wont solve but
you can try this :
clear all recent apps,
reboot into e-recovery (keeping vol- & power)
then clear the cache and reboot system..
Test how it work...
Cheers
Dadditz said:
Hello,
sometimes weird things happens....
maybe it wont solve but
you can try this :
clear all recent apps,
reboot into e-recovery (keeping vol- & power)
then clear the cache and reboot system..
Test how it work...
Cheers
Click to expand...
Click to collapse
Thank you for your suggestion! I tried but unfortunately it didn't work, nothing changed...
papersing said:
Thank you for your suggestion! I tried but unfortunately it didn't work, nothing changed...
Click to expand...
Click to collapse
Yes, the behaviour is more similar to a malware.
It could be an app you recently installed....
A good change is to re-install your same firmware
or possibly to update it to the latest...
You can use Firmware Finder app to do this,
but beware what you do, a wrong firmware
may brick your device.
It's your choice doing this...
Good luck dude.
Cheers
Dadditz said:
Yes, the behaviour is more similar to a malware.
It could be an app you recently installed....
A good change is to re-install your same firmware
or possibly to update it to the latest...
You can use Firmware Finder app to do this,
but beware what you do, a wrong firmware
may brick your device.
It's your choice doing this...
Good luck dude.
Cheers
Click to expand...
Click to collapse
Hello! Excuse me I'm not sure I've understood correclty. I've searched for the Firmware Finder in Play Store, but looking at the comments it seems not working in my country. I've tried to search for the original firmwares in google but it appears I can find only modded versions which requires flashing and other stuff I don't know how to do. I couldn't find a guide for real beginners, is there?
Anyway I've recently done the hard reset on my phone so it shouldn't be an app, is it? Is it possible the firmware is damaged even if I never unlocked or done anything special on my phone?
Thank you!
papersing said:
Hello! Excuse me I'm not sure I've understood correclty. I've searched for the Firmware Finder in Play Store, but looking at the comments it seems not working in my country. I've tried to search for the original firmwares in google but it appears I can find only modded versions which requires flashing and other stuff I don't know how to do. I couldn't find a guide for real beginners, is there?
Anyway I've recently done the hard reset on my phone so it shouldn't be an app, is it? Is it possible the firmware is damaged even if I never unlocked or done anything special on my phone?
Thank you!
Click to expand...
Click to collapse
Ok dude, you don't have to worry.
There are many guides on the web in various forum,
especially here on XDA. What is your current firmware ?
I mean the whole firmware ex. VNS-L21C432B504 / VNS-L23C605B393;
You can try doing this in two ways:
1 - using FF and pointing to your current firmware or updating it to latest if possible;
2 - using HuRUpdater.
This method let you flash whatever version of firmwares,
but you need to unlock the bootloader and use a custom recovery (TWRP)(it cost 4€).
Using FF will not cost money, you should try it first.
Cheers
Dadditz said:
Ok dude, you don't have to worry.
There are many guides on the web in various forum,
especially here on XDA. What is your current firmware ?
I mean the whole firmware ex. VNS-L21C432B504 / VNS-L23C605B393;
You can try doing this in two ways:
1 - using FF and pointing to your current firmware or updating it to latest if possible;
2 - using HuRUpdater.
This method let you flash whatever version of firmwares,
but you need to unlock the bootloader and use a custom recovery (TWRP)(it cost 4€).
Using FF will not cost money, you should try it first.
Cheers
Click to expand...
Click to collapse
Hello! Thank you for your help.
I tried to follow your instructions but something went wrong.
My firmware is VNS-L31C432B417, so in FF I've searched VNS-L31C432:
I then pushed the button with the "play" symbol and FF searched for all the six tasks, but it couldn't find any firmware
Did I do something wrong?
Strange fact: searching in the internet for VNS-L31C432B417 I found that, since already 3 months, it is available in my country a new firmware VNS-L31C432B418, but, if I search for updates in the settings section of the phone, this update doesn't show up, saying that my phone is already up to date. Is it normal?
papersing said:
Hello! Thank you for your help.
I tried to follow your instructions but something went wrong.
My firmware is VNS-L31C432B417, so in FF I've searched VNS-L31C432:
I then pushed the button with the "play" symbol and FF searched for all the six tasks, but it couldn't find any firmware
Did I do something wrong?
Strange fact: searching in the internet for VNS-L31C432B417 I found that, since already 3 months, it is available in my country a new firmware VNS-L31C432B418, but, if I search for updates in the settings section of the phone, this update doesn't show up, saying that my phone is already up to date. Is it normal?
Click to expand...
Click to collapse
Dude you have the same device i owned.
Don't worry about FF, you simply searched the wrong place...
Tap "Common Base" TAB, write VNS-L31C432 and press on the lens to search ...
You'll see all the firmwares for your variant...
Beware dude, you have B417, it's the latest (for single sim)
and cannot update to B418 (it's for dual sim).
You have to point to your current same firmware.
First thing, delete all the safties (fingerprints/pin/pattern)
and do a backup of all your stuff, just to stay safe...
Make sure you have access to the network and use "Firmware Finder app",
choose B417 FULLOTA-MF, follow the inbuild guide (register the IMEI,
use dns/vpn method). Then go into settings/updates and tap "search for updates"
you should find your update. Tap to download it and when it reaches 5%,
tap pause and disconnect the vpn.
Reactivate the download and complete the reinstallation of the firmware.
Quite similar to THIS GUIDE, just change the firmware with yours...
Edit: I replaced the image because it could not be viewed.
Edit2: re-replaced again the image, still it couldn't be viewed...
Dadditz said:
Dude you have the same device i owned.
Don't worry about FF, you simply searched the wrong place...
Tap "Common Base" TAB, write VNS-L31C432 and press on the lens to search ...
You'll see all the firmwares for your variant...
Beware dude, you have B417, it's the latest (for single sim)
and cannot update to B418 (it's for dual sim).
You have to point to your current same firmware.
First thing, delete all the safties (fingerprints/pin/pattern)
and do a backup of all your stuff, just to stay safe...
Make sure you have access to the network and use "Firmware Finder app",
choose B417 FULLOTA-MF, follow the inbuild guide (register the IMEI,
use dns/vpn method). Then go into settings/updates and tap "search for updates"
you should find your update. Tap to download it and when it reaches 5%,
tap pause and disconnect the vpn.
Reactivate the download and complete the reinstallation of the firmware.
Quite similar to THIS GUIDE, just change the firmware with yours...
Edit: I replaced the image because it could not be viewed.
Edit2: re-replaced again the image, still it couldn't be viewed...
Click to expand...
Click to collapse
Hello!
Sorry I took some time to reply, recently I had to move a lot so I didn't want to take the risk to mess things with the smartphone. Anyway, yesterday I did the reinstallation of the firmware, choosing the VNS-L31C432B417 FullOTA-MF dated 2020.01.13 (I didn't get the difference with the other one dated 2020.01.08, so I choose the most recent).
I followed your guide (thanks!), the only thing I changed is the method: the dns method didn't work so I used the e-recovery mode and it seems that all went well... Except nothing changed. Now, even when the battery is full charged, if I listen to a podcast via speakerphone after a while the phone restarts suddenly.
Is it possible there is something wrong in the hardware?
It's so frustrating because aside from that it works flawless.
Thank you for your help!
papersing said:
Hello!
Sorry I took some time to reply, recently I had to move a lot so I didn't want to take the risk to mess things with the smartphone. Anyway, yesterday I did the reinstallation of the firmware, choosing the VNS-L31C432B417 FullOTA-MF dated 2020.01.13 (I didn't get the difference with the other one dated 2020.01.08, so I choose the most recent).
I followed your guide (thanks!), the only thing I changed is the method: the dns method didn't work so I used the e-recovery mode and it seems that all went well... Except nothing changed. Now, even when the battery is full charged, if I listen to a podcast via speakerphone after a while the phone restarts suddenly.
Is it possible there is something wrong in the hardware?
It's so frustrating because aside from that it works flawless.
Thank you for your help!
Click to expand...
Click to collapse
Ah yes, the e-recovery mode ... :cyclops:
I had assumed you had already tried it, hence the suggestion for using FF ...
So if after re-installing the software nothing has substantially changed,
then it would be something related to the hardware, honestly I can't tell you.
You could try to bring it to this service point or to a trusted person,
maybe a friend who deals with mobile devices.
Or maybe the time has simply come to replace it with another,
anyway I wish you good luck ...
Cheers