Database Users

No updates OTA or via Huawei HiSuite for unlocked GB handset. Still on B120. Help!

Any idea why I've not had any updates on my Sim Free UK P10 Plus? I'm still running VKY-L09C432B120. Have updates been released in the UK for this phone? Also, not sure if it's related, in About Phone>Certification: it says Serbia.

I had the same problem on my VKY-L29C636 and I had to manually update using this app. https://play.google.com/store/apps/details?id=com.teammt.gmanrainy.huaweifirmwarefinder

Sometimes, you can get updates in their HiCare app, when you can't get them from the update in phone settings.

ocbenji said:
I had the same problem on my VKY-L29C636 and I had to manually update using this app. https://play.google.com/store/apps/details?id=com.teammt.gmanrainy.huaweifirmwarefinder
Click to expand...
Click to collapse
R.azn said:
Sometimes, you can get updates in their HiCare app, when you can't get them from the update in phone settings.
Click to expand...
Click to collapse
Thanks both, I'll try HiSuite when I get chance. Will installing an update via the firmware finder app invalidate warranty? Also, do I need to be rooted for it to work?

deebo007 said:
Thanks both, I'll try HiSuite when I get chance. Will installing an update via the firmware finder app invalidate warranty? Also, do I need to be rooted for it to work?
Click to expand...
Click to collapse
No it doesn't invalidate the warranty because those updates are the official ones. And because of that, it does not need to be rooted to work. I went 12 rounds with that app and finally figured it out so if you need any help with it, I would be happy to help you save some time.

I have the same issue on mine. Assuming it is an issue of course. Odd that March is last update though...
Sent from my VKY-L09 using XDA-Developers Legacy app

Use HWOTA or FunkyHuawei to get updates. Even Firmware Finder will allow you get C432B162.

Thanks all for the advice, I used Firmware Finder and now have my P10 Plus running B162.
One upside of the upgrade is that I can now use the full 220mbps available from my Virgin Hub instead of the 30mbps I was limited to before.

Seems I've run into a little trouble updating to the latest firmware version on Firmware Finder. B175 is available but when I try to install it shows as unauthorised. I've tried this with both the proxy enabled throughout the upgrade and disabled after the initial setup. Any ideas?

deebo007 said:
Seems I've run into a little trouble updating to the latest firmware version on Firmware Finder. B175 is available but when I try to install it shows as unauthorised. I've tried this with both the proxy enabled throughout the upgrade and disabled after the initial setup. Any ideas?
Click to expand...
Click to collapse
This happens a lot with Firmware Finder, it's not always possible to install f/w even though it's available. In this instance your two options are HWOTA method (search these forums) or Funky Huawei's pay service.
The only improvement in B175 is Android Security Patch dated 5th October.

scook94 said:
This happens a lot with Firmware Finder, it's not always possible to install f/w even though it's available. In this instance your two options are HWOTA method (search these forums) or Funky Huawei's pay service.
The only improvement in B175 is Android Security Patch dated 5th October.
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Click to collapse
Thanks scook94, I'll give this one a miss and look into HWOTA if the problem persists with future updates.

deebo007 said:
Thanks scook94, I'll give this one a miss and look into HWOTA if the problem persists with future updates.
Click to expand...
Click to collapse
If you have September Security Patch then I wouldn't worry too much, I think that's the one that fixed the BlueBorne vulnerability...
HWOTA requires backing up, unlocking bootlader (which wipes device), updating then restoring. That's too much bother for me so I chose to pay for the upgrade. Each to their own. Firmware Finder is great but it requires Huawei authorising the update, which they don't always do.

deebo007 said:
Thanks scook94, I'll give this one a miss and look into HWOTA if the problem persists with future updates.
Click to expand...
Click to collapse
I have this problem with b175, all the others work.
I contacted firmware finder and they couldn't really understand English. If you notice though on ff there is a few other updates that are not compatible too listed above,to be fair I'm not sure b175 is even out on the p10 plus yet? It's only mentioned for the p10 when you Google search but it's annoying me now because I want another update just to verify that my phone can be still kept up to date via the app

hi all,
I am really struggling with this. My P10+ is on B120 and I cannot for the life of me upgrade it. I tried Firmware finder in proxy mode or download mode. I tried downloading it on the pc and copy to the sd card , still no luck.
I seem to be getting, this firmware is not verified or that the download isn't verified. i also now have to press the power button whenever i restart the phone. is there any solution to this ?

deebo007 said:
Any idea why I've not had any updates on my Sim Free UK P10 Plus? I'm still running VKY-L09C432B120. Have updates been released in the UK for this phone? Also, not sure if it's related, in About Phone>Certification: it says Serbia.
Click to expand...
Click to collapse
I seem to have the same issue although mine is the P10. Picked up sim free from Argos. Still running B120 and device also says certified in Serbia. Also struggling with the forced update method. Getting a bit frustrated.

youagain said:
I seem to have the same issue although mine is the P10. Picked up sim free from Argos. Still running B120 and device also says certified in Serbia. Also struggling with the forced update method. Getting a bit frustrated.
Click to expand...
Click to collapse
Have you tried using the firmware finder app? This worked for me.

youagain said:
I seem to have the same issue although mine is the P10. Picked up sim free from Argos. Still running B120 and device also says certified in Serbia. Also struggling with the forced update method. Getting a bit frustrated.
Click to expand...
Click to collapse
i'm in same boat,still on security patch for march as well

deebo007 said:
Any idea why I've not had any updates on my Sim Free UK P10 Plus? I'm still running VKY-L09C432B120. Have updates been released in the UK for this phone? Also, not sure if it's related, in About Phone>Certification: it says Serbia.
Click to expand...
Click to collapse
deebo007 said:
Have you tried using the firmware finder app? This worked for me.
Click to expand...
Click to collapse
I did make an attempt but it didn't work for me. I'm not that confident going through the process either. Was kinda hoping there'd be an OTA waiting for me. Huawei Twitter support says B162 is the latest authorised release from them but can't seem to tell me much else.

Anyone resolve this issue yet? I will get in touch with huawei and ask if needed. im b120 still running march 2017 update. it a shame. i bought from amazon uk

Good news guys! I figured out the way to download the software updates! Go into the preinstalled app on your phone called Emui Software Updates, click on the three dots on top right of your screen, and click on download latest software packages.. Voila! Hope this helped! Im currently downloading B171 for my UK sim free p10.

New Firmware in Firmware Finder ----> NEM-L51C432B357

A new Firmware is showing up in Firmware Finder, changelog:
This update optimises settings and prompts related to Mirror reflection to select better selfies.
Optimises settings and prompts related to Mirror reflection to select better selfies.
Integrates Google security patches for improved system security.
Although it's not yet approved for installation :/

And at this time No Full Update ROM in Firmware Finder. I Hope Huawei will enable IT soon.
Sent from my VTR-L09 using XDA Free mobile app

I'm wondering if the manual update will work after it's approved. I have a bad experience with flashing otas. Only full otas have worked so far...

Cienight said:
I'm wondering if the manual update will work after it's approved. I have a bad experience with flashing otas. Only full otas have worked so far...
Click to expand...
Click to collapse
Ota update will not work and only Fullota-Mf file works manually

Sorry for noob question, but what is the difference between full and other updates ? Thanks !

Zarou said:
Sorry for noob question, but what is the difference between full and other updates ? Thanks !
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Click to collapse
Full updates can be flashed manually but OTA can not. PV versions can be flashed via twrp and FullOta-MF via dload.

shashank1320 said:
Full updates can be flashed manually but OTA can not. PV versions can be flashed via twrp and FullOta-MF via dload.
Click to expand...
Click to collapse
Thanks ! So we cannot do anything with the OTA available on HFF ?

Zarou said:
Thanks ! So we cannot do anything with the OTA available on HFF ?
Click to expand...
Click to collapse
We can. If there is ota update oushed to your phone, Download from FF and put in HwOuc folder and check the updater, it will be 100%. No real use though

shashank1320 said:
We can. If there is ota update oushed to your phone, Download from FF and put in HwOuc folder and check the updater, it will be 100%. No real use though
Click to expand...
Click to collapse
What do you mean no real use?

Did someone manage to manually install any of the available otas?

Update success
The update is now approved for installation!
Make sure you download the OTA with the biggest file size, the other OTAs failed the installation.
I got the October security patch and EMUI was updated to 5.0.1

Twisted Prime said:
The update is now approved for installation!
Make sure you download the OTA with the biggest file size, the other OTAs failed the installation.
I got the October security patch and EMUI was updated to 5.0.1
Click to expand...
Click to collapse
Hmmm, can't install update 390 on my Nova...
Neither DNS nor changing proxy helps. Which one have you been using?
Sent from my HUAWEI CAN-L11 using XDA Labs

lotte67890 said:
Hmmm, can't install update 390 on my Nova...
Neither DNS nor changing proxy helps. Which one have you been using?
Sent from my HUAWEI CAN-L11 using XDA Labs
Click to expand...
Click to collapse
I just setup the in app proxy and downloaded it from the system updater

Good evening, are you using the proxy to the end? I have to remove it once the download starts otherwise it says "unstable connection". The download is going well but do I have to give the proxy for the installation? Thank you and good evening

Twisted Prime said:
I just setup the in app proxy and downloaded it from the system updater
Click to expand...
Click to collapse
If I do so it downloads the OTA, then Patch 1, Patch2, Patch3 and after Patch 5 I gave up...
Then I downloaded all files manually and placed them into the dload folder of my SDCARD, started update with 3 button method, but this didn´t work either...

Twisted Prime said:
The update is now approved for installation!
Make sure you download the OTA with the biggest file size, the other OTAs failed the installation.
I got the October security patch and EMUI was updated to 5.0.1
Click to expand...
Click to collapse
Can you please tell me what is your build number ?
I just tried the HFF proxy method with the three OTAs on my L51C432 but all failed after 15 % of installation (after the reboot).
Did anyone else succeeded ?

Zarou said:
Can you please tell me what is your build number ?
I just tried the HFF proxy method with the three OTAs on my L51C432 but all failed after 15 % of installation (after the reboot).
Did anyone else succeeded ?
Click to expand...
Click to collapse
My build number before the update was NEM-L51C432B355 then it updated to B357. Are you sure the update didn't work? When my installation went to 50% I got the installation failed error then it rebooted, but I checked the about phone page and my build number changed so the update was applied successfully even though the installation failed.
Check your about phone page to see if it updated.
BTW im using Elite ROM V6 now.
---------- Post added at 10:47 AM ---------- Previous post was at 10:45 AM ----------
gent.be said:
Good evening, are you using the proxy to the end? I have to remove it once the download starts otherwise it says "unstable connection". The download is going well but do I have to give the proxy for the installation? Thank you and good evening
Click to expand...
Click to collapse
You need to leave the proxy on during a firmware finder download. You can change it back after the update is applied.

Thank you it worked perfectly. I didn't need to reset the proxy. On the other hand the download took hours!

Works perfectly, but I had to re-unlock my bootloader.
Maybe not related, but I can't update the Google Play Services to 11.7 after unlocking because of different signature. I had to restore a backup from Titanium Backup to get the last version. Is it just me ?

New update -->FRDL19-B399 & FRDL09-B398

Any one tried the new updates ? they are available in Firmware finder .​I think they are with latest security patch and also they mentioned :: "This update optimizes power consumption and improves system security with Google security patches" .
If some one tried it please review below.

dileepxdn said:
Any one tried the new updates ? they are available in Firmware finder .​I think they are with latest security patch and also they mentioned :: "This update optimizes power consumption and improves system security with Google security patches" .
If some one tried it please review below.
Click to expand...
Click to collapse
I tried but it failed to flash using twrp
Sent from my FRD-L09 using Tapatalk

This update could finally solve the screen dimming for some applications.

dileepxdn said:
Any one tried the new updates ? they are available in Firmware finder .
I think they are with latest security patch and also they mentioned :: "This update optimizes power consumption and improves system security with Google security patches" .
If some one tried it please review below.
Click to expand...
Click to collapse
Every update from Huawei have the same changelog...
What a f... Joke. And we cant install it, and no official updates...

malcho said:
I tried but it failed to flash using twrp
Sent from my FRD-L09 using Tapatalk
Click to expand...
Click to collapse
You should always flash new updates using Huawei suite for PC as it always works. Make sure to flash stock Boot and Recovery if rooted before proceeding.
Cheers!

nestojean said:
You should always flash new updates using Huawei suite for PC as it always works. Make sure to flash stock Boot and Recovery if rooted before proceeding.
Cheers!
Click to expand...
Click to collapse
Is it available on Hisuite?
Sent from my FRD-L09 using Tapatalk

WYPIERDAALAAC said:
Every update from Huawei have the same changelog...
What a f... Joke. And we cant install it, and no official updates...
Click to expand...
Click to collapse
lol :laugh: bro , i will remaind you if there is any major update

nestojean said:
You should always flash new updates using Huawei suite for PC as it always works. Make sure to flash stock Boot and Recovery if rooted before proceeding.
Cheers!
Click to expand...
Click to collapse
WHAT!!!! this is wrong we cannot do that , there is not support for FRD through hi suite.

malcho said:
Is it available on Hisuite?
Sent from my FRD-L09 using Tapatalk
Click to expand...
Click to collapse
no bro , there is no support for FRD
See below guide bro

malcho said:
Is it available on Hisuite?
Sent from my FRD-L09 using Tapatalk
Click to expand...
Click to collapse
Once you get the notification for system update on your phone, it will automatically be available on Hisuite.
Make sure to back up user data before flashing any update as you may need to manually perform a factory reset before using the new update. I own an FRD-L14 US version and i am on the latest update for my model thanks to Huawei Pc suite. All other methods always fail after 5 - 10%.
To update using Hisuite, simply launch the PC software and click on update after properly connecting your phone. I have been referring to only the PC version as i can't vouch for the phone software.
NB: Don't forget to flash stock boot and recovery if you've modified your device prior to using Hisuite otherwise it'll fail after reboot to recovery.
Best of luck, Cheers!
---------- Post added at 05:23 PM ---------- Previous post was at 05:14 PM ----------
dileepxdn said:
no bro , there is no support for FRD
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Click to collapse
Yes Bro! I live in Nigeria and i've got the FRD-L14 64Gb model. Currently running B389 software and loving it. Try it and see.
Best wishes!

nestojean said:
Once you get the notification for system update on your phone, it will automatically be available on Hisuite.
Make sure to back up user data before flashing any update as you may need to manually perform a factory reset before using the new update. I own an FRD-L14 US version and i am on the latest update for my model thanks to Huawei Pc suite. All other methods always fail after 5 - 10%.
To update using Hisuite, simply launch the PC software and click on update after properly connecting your phone. I have been referring to only the PC version as i can't vouch for the phone software.
NB: Don't forget to flash stock boot and recovery if you've modified your device prior to using Hisuite otherwise it'll fail after reboot to recovery.
Best of luck, Cheers!
---------- Post added at 05:23 PM ---------- Previous post was at 05:14 PM ----------
Yes Bro! I live in Nigeria and i've got the FRD-L14 64Gb model. Currently running B389 software and loving it. Try it and see.
Best wishes!
Click to expand...
Click to collapse
thanks for awesome guide i will definetly try this:good::highfive:

You will get the OTA some weeks later. Until then, you will not be able to flash the update through any official means (like using HiSuite, TWRP, erecovery, etc.). If your bootloader is unlocked, try my "Flashing unapproved Firmwares" guide for Honor 8 in Guides section. It will work flawlessly.

Did anyone already successfully manage to install e.g FRD-L19C432B399 ?
I tried dload, Red_lotus and flashing with FRD_RECOVERY_NoCheck.img
Yet it always tells me "installation failed" Is there anything i can do to get it work?
I am coming from B398 and need this battery optimization update or I will sell my phone..

Ragonexus said:
Did anyone already successfully manage to install e.g FRD-L19C432B399 ?
I tried dload, Red_lotus and flashing with FRD_RECOVERY_NoCheck.img
Yet it always tells me "installation failed" Is there anything i can do to get it work?
I am coming from B398 and need this battery optimization update or I will sell my phone..
Click to expand...
Click to collapse
flash the both recoveries again and retry, it resolved the issue for me.

i updated from b360 to this via redlotus and it works flawlessly.

TomTheGeek3 said:
i updated from b360 to this via redlotus and it works flawlessly.
Click to expand...
Click to collapse
What about battery?

SALENTINVM said:
What about battery?
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Click to collapse
i took the day to reply because i wanted to play it safe before i tell you how battery life is.
i've been getting 12+ hour battery life on my usual days, if i'm out and about doing things i last 10ish hours.
the update seems to be a little better on the battery side, but november patches are nice as well.

TomTheGeek3 said:
the update seems to be a little better on the battery side, but november patches are nice as well.
Click to expand...
Click to collapse
So... if there is a november Patches we will receive the ota to december right?

TomTheGeek3 said:
i took the day to reply because i wanted to play it safe before i tell you how battery life is.
i've been getting 12+ hour battery life on my usual days, if i'm out and about doing things i last 10ish hours.
the update seems to be a little better on the battery side, but november patches are nice as well.
Click to expand...
Click to collapse
Nice to hear about it. For 12h you mean global usage or screen time? Anyway I sent my phone for battery replacement. We'll see when it comes back

SALENTINVM said:
Nice to hear about it. For 12h you mean global usage or screen time? Anyway I sent my phone for battery replacement. We'll see when it comes back
Click to expand...
Click to collapse
sorry about the late reply, but yes 12hr battery global. for screen on time i get 4-5hrs usually, i just got this phone a few months ago as a FRD-L04. i rebranded because of how slow updates come out on the L04, which was my real only complaint with this phone. battery life is awesome and emui is sleek and nice compared to other OEM android roms.
i don't really care for much about SOT because my whole goal is to minimize that as much as possible. i use a moto 360 daily so most of my notifications are going to my watch and my phone stays in my pocket.
other than that, this update is just a security patch.

New Firmware L29C185B583...

Anyone updated to this one...???

New Firmware L29C185B583
iamSHANTO said:
Anyone updated to this one...???
Click to expand...
Click to collapse
I have tried several times without success. Verification of the file comes up as failed. Not sure if it has been certified by Huawei. I am planning on flashing all three files through TWRP but I am a little skeptical about that. Any ideas out there?

I have also tried but it's still failed... But in firmware finder app... It's not approved... I think when they approve it... It will be installed without failure...

They released even newer b585 a couple of days ago , and still , can't update successfully
Sent from my [device_name] using XDA-Developers Legacy app

yep, nothing you can do about that. as long as a firmware is not approved for installation on FF youll have to wait for a proper release.
in the meantime, you can either check via HiCare app, via system updater, via Firmware Finder or via Huawei HiSuite for potential updates

In ff - approved for installation L29C185 B585. I'll be using this update while waiting for oreo.

owhy said:
In ff - approved for installation L29C185 B585. I'll be using this update while waiting for oreo.
Click to expand...
Click to collapse
did you managed to update,
its failing verification for me

mutahharbashir said:
did you managed to update,
its failing verification for me
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Click to collapse
Yes and I'm using this now. Not seeing improvement in battery performance.

owhy said:
Yes and I'm using this now. Not seeing improvement in battery performance.
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Click to collapse
i have switched to asian version now running B594

mutahharbashir said:
i have switched to asian version now running B594
Click to expand...
Click to collapse
could you please describe how you did that? how was the experience so far? any bug or issue ?

huawei mate 8 nxt-al10

i've updated through china hi care and I found that after updating to android oreo 8.0 pictures with camera are being a bit blur and it delays in autofocus on camera. Any solution about it? front camera is perfect like always.
:confuso:

My Huawei Mate 8 is also nxt-al10.
But when I went to 'Settings - System update', then tapped the 'CHECK FOR UPDATES', it showed 'No updates'. So, my Android version is still V7.0.

mine too.
how did you get the update?

James_Watson said:
My Huawei Mate 8 is also nxt-al10.
But when I went to 'Settings - System update', then tapped the 'CHECK FOR UPDATES', it showed 'No updates'. So, my Android version is still V7.0.
Click to expand...
Click to collapse
abibibi said:
mine too.
how did you get the update?
Click to expand...
Click to collapse
By Chinese HiCare app > services > update.

thanks for your answer,
unfortunately i don't see any new update in hicare app
i am on b596

abibibi said:
thanks for your answer,
unfortunately i don't see any new update in hicare app
i am on b596
Click to expand...
Click to collapse
You have root or twrp recovery?

abibibi said:
thanks for your answer,
unfortunately i don't see any new update in hicare app
i am on b596
Click to expand...
Click to collapse
Me, too. B596.
But I am wondering why Huawei would not like to publish the update publicly via OTA.
In 'Settings - System update - CHECK for UPDATES', updates should be available to all its customers.

hamadazh said:
You have root or twrp recovery?
Click to expand...
Click to collapse
no, i'm on stock without root

I updated via phone HiCare app...the chinese version. You have there a button with an arrow pointing up. Go there and you can select to unlock the update from there. After it will show up on the System Update...this is valid for AL-10 with stock china software on it.

WishToLive said:
I updated via phone HiCare app...the chinese version. You have there a button with an arrow pointing up. Go there and you can select to unlock the update from there. After it will show up on the System Update...this is valid for AL-10 with stock china software on it.
Click to expand...
Click to collapse
i was on hicare app version 8.0.2.709 and no update was available
i roll back to older version of hicare (5.x) and now i am downloading the update nxt-al10 8.0.0.828(c00)
thank you for the useful informations, i'll try this new Oreo firmware and i'll tell you about camera performances (not so good also on b596...)

toguchisan said:
i've updated through china hi care and I found that after updating to android oreo 8.0 pictures with camera are being a bit blur and it delays in autofocus on camera. Any solution about it? front camera is perfect like always.
:confuso:
Click to expand...
Click to collapse
after few days on Oreo:
on my phone i don't see differences with my latest fw (b596) regarding rear camera.
photos are of same (not so good) quality
mate8 is a very good phone, i still use it everyday, but photos and videos don't have good quality