Galaxy s8 performs accidental clicks - Samsung Galaxy S8 Questions and Answers

Hi,
Galaxy S8 performs accidental/unplanned clicks while continuously scrolling through a long list ( Facebook comment section for example ). See the video which clearly demonstrates the unexpected and annoying behaviour. How do i fix this?
Video here
Thanks

Is your sceen clean? Possibly wet? That's not normal behavior but could happen if the screen needs to be wiped.

s4shield said:
Is your sceen clean? Possibly wet? That's not normal behavior but could happen if the screen needs to be wiped.
Click to expand...
Click to collapse
yes it is clean. this was happning from the first day i got this device

I think its the facebook app, it happens on my nexus 6p my girlfriends s7 and my s8.

Related

solving touch screen sensitivity issue

Today i got Gnote and realised that it has the same touch screen sensitivity issue as galaxy s2. Minor issue but an issue
If u dont understand by what i mean
http://www.youtube.com/watch?v=sRXcBcpSD1w
Here is the orignal thread.
http://forum.xda-developers.com/showthread.php?t=1161262
I did not do anything
Just download the app from there and run it.
It solved for me.
drgopoos said:
Today i got Gnote and realised that it has the same touch screen sensitivity issue as galaxy s2. Minor issue but an issue
If u dont understand by what i mean
http://www.youtube.com/watch?v=sRXcBcpSD1w
Here is the orignal thread.
http://forum.xda-developers.com/showthread.php?t=1161262
I did not do anything
Just download the app from there and run it.
It solved for me.
Click to expand...
Click to collapse
Does it work for S-pen writing some memos as well? It would be serious improvement if that's the case.
Niuseek said:
Does it work for S-pen writing some memos as well? It would be serious improvement if that's the case.
Click to expand...
Click to collapse
mmmm.. WIll have to test that out.
S-pen doesn't have that problem
And the patch doesn't work in the note.
Are there others who are experiencing this problem on their Note?
Sharpshooterrr said:
Are there others who are experiencing this problem on their Note?
Click to expand...
Click to collapse
No. I've been doing pinch-zoom's in Gallery (which was where I noticed it from the SGS2) and don't notice any delays in finger recognition.
aussiebum said:
No. I've been doing pinch-zoom's in Gallery (which was where I noticed it from the SGS2) and don't notice any delays in finger recognition.
Click to expand...
Click to collapse
Alright that's good to hear. The problem might not affect all handsets.
Confirm the problem is there and even the app doesn't solve this, but I didn't really notice. S-pen in SMemo doesn't seem to be affected, but reducing to 0 the hyst still gives the "sticky" behaviour, which maye, or may not, be a con depending on the various uses.
so the way to confirm the problem if i understand correctly is to install the mentioned app and test for jumps in coordinates ?
Gnote
I have had my Gnote for 25 days, my device is way to sensative in certain areas of the screen with the S-pen only. i can hold my S-pen 10mm away from the screen and it will activate the apps or words. it gets annoying when im on a rush taking notes, it sometimes quadruple clicks on apps, i stop using my S-pen and get my screen dirty with natural oil smudges. Kinda Lame. Any way i am going to AT&T today to test a different S-Pen, or switch Devices.... Does anyone like the White GNote Vs. Black/ or blue?

3rd Update removed the Lock effect

Haven't totally verified it, but it looks like Samsung took away the Lock effect, watercolor, which gives the nice water sound and lets you splash around the colors on the opening lock screen. Will find out more tomorrow, anyone else experiencing this same option missing ?
another guy in the other ota update thread mentioned the same thing.
I can confirm that it did in fact remove the effect on the lockscreen... What in the world... That was a nice feature. Mind you it lagged beastly for such a powerful device. (Specs sheet wise)
PS: I can definitely see a noticeable difference in speed. It might be just for the time been. But i'll keep you guys posted.
There is something about that water effect that causes more lag than it should. I noticed on my first generation Note 10.1 that disabling it improved speed on the homescreen and even typing. It shouldn't, but it did. When I noticed this I asked two other guys and they were having issues with lag. I told them to disable the water effect. Both also agreed that it improve the speed of the device as a whole.
Doesn't make any sense. I was, however, glad to see the ripple effect gone. It is beautiful though (less the lag)
Why do they take it away...regardless...
ckelly33 said:
There is something about that water effect that causes more lag than it should. I noticed on my first generation Note 10.1 that disabling it improved speed on the homescreen and even typing. It shouldn't, but it did. When I noticed this I asked two other guys and they were having issues with lag. I told them to disable the water effect. Both also agreed that it improve the speed of the device as a whole.
Doesn't make any sense. I was, however, glad to see the ripple effect gone. It is beautiful though (less the lag)
Click to expand...
Click to collapse
If indeed it cause lagged, why not just give the option of the three effects on the lock screen and add, an off feature and let the user of the tablet decide if they want it off or not. They also, have bugs in the high end graphics games crapping out. They also have cause the S-voice to crash when you ask certain questions, they also have contacts created with action memo failing to keep first and last names apart. I will do a video on all this nonsense and post it on youtube. Hopefully, Samsung will see it and respond with some sort of fix for all this stuff, and maybe just maybe they will put back the ripple effect and let us chose if we want it or not. And by the way Samsung if your reading this, your tablet still is laggy at times even with this ripple effect turned off.
abacus0101 said:
Haven't totally verified it, but it looks like Samsung took away the Lock effect, watercolor, which gives the nice water sound and lets you splash around the colors on the opening lock screen. Will find out more tomorrow, anyone else experiencing this same option missing ?
Click to expand...
Click to collapse
Yes, the feature seems to be gone along with the option in settings to enable it.
Mark
markn455 said:
Yes, the feature seems to be gone along with the option in settings to enable it.
Mark
Click to expand...
Click to collapse
almost ready to return tablet ...cant take samsung and the way they do the updates. total disregard for the user, not fixing the real bugs instead taking away a feature that I found to be quite soothing and liked very much. just frustrating company. I will do a video tomorrow and lets see how samsung responds to my doozy of a video.
Who cares about the water color effect
mywingtophone said:
Who cares about the water color effect
Click to expand...
Click to collapse
Seriously. Normally I wouldn't comment on something like this, but if that's what makes you bring the tablet back....smh
Sent from my SM-P600 using Tapatalk 4
The newest update definitely made the tablet smoother. I am impressed that they put out 3 updates in one month to make the tablet better.
Sent from my Nexus 7 using XDA Premium HD app
nrage23 said:
The newest update definitely made the tablet smoother. I am impressed that they put out 3 updates in one month to make the tablet better.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Ok, well Im wondering what lag you guys are referring to. My point was that all samsung had to do was give an option to turn off, the effect, for those that wanted to, and they could have stated it makes the tablet slightly if any faster. Anyway, Believe it or not, I was able to add it back in for those who like to use it and guess what the lag issues are still fixed. The app is called galaxy locker here is the link and it works like a charm.
https://play.google.com/store/apps/details?id=com.lockscreen.galaxy
I wonder if part of the reason for turning it off was for the multiuser cause they needed to make the lock screen more like AOSP?
I thought I was going insane when I turned my tablet on and the watercolor effect was gone. I am hoping they bring it back or at least replace it with something better-looking than the current Tab 3 lock screen.
Do you guys have a slight delay when you press the home button on the note until it lights up to the lockscreen? Mine is smooth are silk once I pass the lock screen but I still have that slightly delay
Sent from my SAMSUNG-SM-N900A using xda premium
redstar299 said:
Do you guys have a slight delay when you press the home button on the note until it lights up to the lockscreen? Mine is smooth are silk once I pass the lock screen but I still have that slightly delay
Sent from my SAMSUNG-SM-N900A using xda premium
Click to expand...
Click to collapse
My has about a 1 second delay. That is a little improved with the last update. I'm all for them taking out the eye candy like that lockscreen effect and focusing on the basic speed and quality of the apps.
GeorgeP said:
My has about a 1 second delay. That is a little improved with the last update. I'm all for them taking out the eye candy like that lockscreen effect and focusing on the basic speed and quality of the apps.
Click to expand...
Click to collapse
Yep at this point it is the only delay I notice,
Sent from my SM-P600 using Tapatalk 4
Every samsung device I've ever used has this home button delay. Even though the hardware has gotten exponentially faster and the OS has become more and more optimized. At this point it's not a delay anymore, it's a feature.
Lol.. ok cool I was just checking. It's not a big deal. Once you're in I'd say it's definitely snappier since third update
Sent from my SAMSUNG-SM-N900A using xda premium
if you want it back that bad, and still want the fast speed (faster speed IMO), stick with th MJ6 firmware:
http://forum.xda-developers.com/showthread.php?p=47171388&posted=1#post47171388
SS2006 said:
if you want it back that bad, and still want the fast speed (faster speed IMO), stick with th MJ6 firmware:
http://forum.xda-developers.com/showthread.php?p=47171388&posted=1#post47171388
Click to expand...
Click to collapse
I've got it back, guess you didn't read the link i posted, which is an app thats downloadable from the play store. Im not rooting this yet. I like the samsung bloat.

Does your touchscreen wiggle when we hold finger on it?

Hi.
Just bought s7 edge loving it.
Before i was using iphone 6s. I also used note 5 for week i didnt liked touch response was bit low latency and slow unlinke iphone.
I really like new series. Everything is good. I started noticing new thing. Touch response is also good on this phone but I saw new thing. When we hold finger on touchscreen also like when we rearrange icon by holding it.
I see touchscreen is wiggling like a old phone is getting charge and touchscreen is shaking like virus..
Have you ever noticed that?
Or screen is over sensitive?
I will also make video to describe.
Edit.
https://youtu.be/kxysauxJ5Yk
Watch it on hq or hd to see detail.
Sent from my SM-G935F using XDA-Developers mobile app
Mandeep148 said:
Hi.
Just bought s7 edge loving it.
Before i was using iphone 6s. I also used note 5 for week i didnt liked touch response was bit low latency and slow unlinke iphone.
I really like new series. Everything is good. I started noticing new thing. Touch response is also good on this phone but I saw new thing. When we hold finger on touchscreen also like when we rearrange icon by holding it.
I see touchscreen is wiggling like a old phone is getting charge and touchscreen is shaking like virus..
Have you ever noticed that?
Or screen is over sensitive?
I will also make video to describe.
Edit.
https://youtu.be/lHJ4DzFfzIg
Watch it on hq or hd to see detail.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
Doesn't do it here (using the Exynos variant)
I see what you mean but I have not noticed it on mine. I would if I had it because I'm sensitive to stuff like that. Though it IS a sensitive screen. Even after the update that fixed the severe oversensitivity. It's not a problem anymore though. Before the update it would register presses before you even touched the screen. Hovering the finger 0,5mm above the screen would trigger it.
I would say i have noticed what you are experiencing.
but not to a level it was noticeable./
To me it felt more like the phone was responsive to my touch more than previous devices.
And as this is incredibly quick, it was reflecting this on the animation
(While other devices that are slower would not show it)
I noticed this stopped when using the tip of my thumb instead of the flat.
But more productive, What version are you running?
There has been various updates that improve the stability.
I upgraded and rolled back due to loosing a feature.
(Whitelisting Caller ID) (Stops unwanted calls)
But noticed a improvement to the touch sensitivity being abit over sensative one may say
dave7802 said:
I would say i have noticed what you are experiencing.
but not to a level it was noticeable./
To me it felt more like the phone was responsive to my touch more than previous devices.
And as this is incredibly quick, it was reflecting this on the animation
(While other devices that are slower would not show it)
I noticed this stopped when using the tip of my thumb instead of the flat.
But more productive, What version are you running?
There has been various updates that improve the stability.
I upgraded and rolled back due to loosing a feature.
(Whitelisting Caller ID) (Stops unwanted calls)
But noticed a improvement to the touch sensitivity being abit over sensative one may say
Click to expand...
Click to collapse
Thanks for replies.
Im running pd1 something like that written at last.
For me it's not big issue.
I hope you got what I tried to show.
I mean I only see wiggle when I hold finger after sec it get fine but for sec it wiggles. There is also a wiggle when I swipe left right instantly I'm not talking about it.
I'm talking about, when I try to zoom a picture. It wiggles when on stable finger for a sec. Software down the touch response after a sec then wiggle gets fine.
Sent from my SM-G935F using XDA-Developers mobile app
0verdaflow said:
yes but not really noticable
Click to expand...
Click to collapse
Yea it's not annoying but it feels cheap.
Actually cheap phones have this thing especially when we use it while charging.
I'm not saying s7 edge is bad phone. I still love it.
But I really seek fix for that.
Sent from my SM-G935F using XDA-Developers mobile app
This is a software "issue" and not a hardware issue, so this is something that can be fixed by an OTA. Could you install Nova Launcher and see if the wiggling is still there? I just want to check that it's not anything with the Samsung launcher.
J.Biden said:
This is a software "issue" and not a hardware issue, so this is something that can be fixed by an OTA. Could you install Nova Launcher and see if the wiggling is still there? I just want to check that it's not anything with the Samsung launcher.
Click to expand...
Click to collapse
Its everywhere even gallery or app. I installed angry bird, when i apply direction to attack it wiggles when i stable finger.
Sent from my SM-G935F using XDA-Developers mobile app
Mandeep148 said:
Its everywhere even gallery or app. I installed angry bird, when i apply direction to attack it wiggles when i stable finger.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
Aww lawd, that would make me insane :laugh:
J.Biden said:
Aww lawd, that would make me insane :laugh:
Click to expand...
Click to collapse
I updated a video to show more clearly.
https://youtu.be/kxysauxJ5Yk
Sent from my SM-G935F using XDA-Developers mobile app
It's really strange issue. I added a new video to know more.
Sent from my SM-G935F using XDA-Developers mobile app
bought a brand new indian set s7 edge. And i am also facing the same issue. What is to be done to fix it? I have tried the *#2663# stuff. It doesnt help at all.
Yeah my phone does that too!
It STILL ANNOYS me daily because I notice some imperfect scrolling! I am very sensible to smooth scrolling and I can notice some imperfections on this phone!
Besides it jumps up sometimes when scrolling down... and the opposite way around!
See my poll on g+: https://plus.google.com/+GeorgesGeagea/posts/Vp8Xc5nwTtt
Try *#2663# and Update the stuff there. It will help. What i think is that its an over sensitivity problem. Had it alot on Note 4. Not any on s7 edge. I have the Exynos version.

J7 Pro AOD problem

Hi everybody. Recently I bought a J7 pro for several reasons, one of which was Always on Display, a.k.a AOD. However from the first night I used it as a night clock I could apparently see that the background of the clock and notifications is not black and has a faint light. The funny part is that the preview of AOD is fine with all the black pixels off, but when you actually use it, all the pixels are on. I asked several J730F owners and they had the same problem, however my device is J730G. Please test and report. Just remember the environment must be completely dark.
____________________________________________________
UPDATES:
Fixed Custom Rom (with battery drain):
https://forum.xda-developers.com/showpost.php?p=76737172&postcount=210
Partial Fix (Needs changing the Kernel):
https://forum.xda-developers.com/showpost.php?p=76076708&postcount=186
Fixed Firmwares:
https://forum.xda-developers.com/showpost.php?p=75513596&postcount=103
https://forum.xda-developers.com/showpost.php?p=75868032&postcount=114
Tested other versions of AOD app:
https://forum.xda-developers.com/showpost.php?p=74429656&postcount=24
Link to the thread I started on Samsung official forum:
https://us.community.samsung.com/t5/Other-Mobile-Devices/J7-pro-AOD-problem/td-p/168875
Update on Oreo and Pie
https://forum.xda-developers.com/showpost.php?p=79764566&postcount=229
Hey
I have the same problem
I have a j730f/D's
It's really frustrating and I guess it drains the battery a lot
I also noticed the that the preview of the aod is perfect on all brightness levels
Maybe thats because the display panel uses different settings when real aod is on ( like udervoltage and lower refresh rate things like this but I am not an expert )
Also visible on 3rd party apps from the PlayStore
I guess Samsung is using some hardware tweaks there to optimise battery life
What I also noticed is when the real aod is set to full brightness because of the sunlight the screen really gets black ( you can try this with a flashlight or so )
But on the lowest brightness the screen gets grey .
Would love to know if this is just software related or hardware
Because if it is hardware I give it a try and send it back
wer wo was said:
Also visible on 3rd party apps from the PlayStore
Click to expand...
Click to collapse
I have no problem on 3rd party apps, yet battery drain is not acceptable.
wer wo was said:
What I also noticed is when the real aod is set to full brightness because of the sunlight the screen really gets black ( you can try this with a flashlight or so )
But on the lowest brightness the screen gets grey .
Would love to know if this is just software related or hardware
Because if it is hardware I give it a try and send it back
Click to expand...
Click to collapse
That's exactly my situation as well. On low brightness the screen is unbearably gray, otherwise it seems to be completely black. I guess you can try sending it back, unfortunately I don't have that option.
3rd party apps sucks because they can't use this special display mode Samsung uses
Maybe I will send it back
But I am not sure about that I wanted to wait until an update is coming, maybe it's software related so they can fix it .
I also send an email to Samsung but I saw your post on the Samsung forum so I don't expect too much
With how many ppl did you talk about that problem that have the j730f ? I mean it doesn't make sense to send it back and get a new one if it is a problem for every device
I got the same issue on my J730G/DS. When on low brightness aod, i can notice the whole screen lighting up a little bit. But on high brightness it is completely black. I think all j7 pro have this issue. At least we could try to send it back to samsung and see if they will fix or even do something about this issue.
wer wo was said:
3rd party apps sucks because they can't use this special display mode Samsung uses
Maybe I will send it back
But I am not sure about that I wanted to wait until an update is coming, maybe it's software related so they can fix it .
I also send an email to Samsung but I saw your post on the Samsung forum so I don't expect too much
With how many ppl did you talk about that problem that have the j730f ? I mean it doesn't make sense to send it back and get a new one if it is a problem for every device
Click to expand...
Click to collapse
I found 2 users with the same problem.
game.tikboy said:
I got the same issue on my J730G/DS. When on low brightness aod, i can notice the whole screen lighting up a little bit. But on high brightness it is completely black. I think all j7 pro have this issue. At least we could try to send it back to samsung and see if they will fix or even do something about this issue.
Click to expand...
Click to collapse
Unfortunately we don't have a robust Samsung representative here and I believe we cannot convince them about this issue. I believe you guys should go for the guarantee. This way at least you raise the issue to their awareness in practice.
I have the same issue too.
I've chatted with samsung and ask them to try this but they keep saying "All of our units are fine".
JasonS. said:
I have the same issue too.
I've chatted with samsung and ask them to try this but they keep saying "All of our units are fine".
Click to expand...
Click to collapse
In fact, as I check the problem with several users of the 16 and 32 GB variants of both Chinese and Philippines models, it seems ALL their units are faulty.
Greight said:
In fact, as I check the problem with several users of the 16 and 32 GB variants of both Chinese and Philippines models, it seems ALL their units are faulty.
Click to expand...
Click to collapse
I think we can just hope that Samsung want to release an update for our J7 Pro AOD
Has anybody send the J7 Pro back to samsung store?
JasonS. said:
I think we can just hope that Samsung want to release an update for our J7 Pro AOD
Has anybody send the J7 Pro back to samsung store?
Click to expand...
Click to collapse
I found several threads out there talking about this problem. Generally the problem was with S7 and other Samsung flagship devices. In all the circumstances there, the problem only was fixed by changing the AMOLED panel. However here in J7 pro it seems that when the screen is well lit, the black is truly black and when the ambient sensor reduces the light the problem shows its ugly face. This problem was not mentioned anywhere in those threads I mentioned.
Greight said:
I found several threads out there talking about this problem. Generally the problem was with S7 and other Samsung flagship devices. In all the circumstances there, the problem only was fixed by changing the AMOLED panel. However here in J7 pro it seems that when the screen is well lit, the black is truly black and when the ambient sensor reduces the light the problem shows its ugly face. This problem was not mentioned anywhere in those threads I mentioned.
Click to expand...
Click to collapse
I don't wanna waste any more money on my phone. So yeah let see what will Samsung do. It's impossible that this is the AMOLED panel fault. Looks like the version of our AOD is a bit old. Try compare it with the A 2017 Nougat AOD.
JasonS. said:
I think we can just hope that Samsung want to release an update for our J7 Pro AOD
Has anybody send the J7 Pro back to samsung store?
Click to expand...
Click to collapse
i tried atleast 3 different third party aod apps and all worked fine but only fault was battery consumption. so maybe it is not hardware problem. its just software related. we can only hope that samsung fixes it soon by update
[email protected] said:
i tried atleast 3 different third party aod apps and all worked fine but only fault was battery consumption. so maybe it is not hardware problem. its just software related. we can only hope that samsung fixes it soon by update
Click to expand...
Click to collapse
Although I hope so and believe that j7 problem is different from previous problems seen on other faulty aods, but the way aod works is different from the way other aod apps work.
Hey guys
I've borrowed my friend's J7 Pro to see if she had this AOD problem. After I bring it to a very dark place, the AOD works like it should (No grayish AOD background). Guess it's a hardware problem. I will try to send it back to Samsung if I have time.
JasonS. said:
Hey guys
I've borrowed my friend's J7 Pro to see if she had this AOD problem. After I bring it to a very dark place, the AOD works like it should (No grayish AOD background). Guess it's a hardware problem. I will try to send it back to Samsung if I have time.
Click to expand...
Click to collapse
Have u tried it when the screen light adjusts to the dark environment? If so please do send it back to make sure what the source of the problem is.
Greight said:
Have u tried it when the screen light adjusts to the dark environment? If so please do send it back to make sure what the source of the problem is.
Click to expand...
Click to collapse
The AOD uses the ambient light sensor to decide what brightness should be used ( I think AOD only recognize Dark and Bright situation, just like most of the proximity sensors )
So because it's dark, the screen also adjust itself to dark situation. No grayish background is seen. I compare mine with her side by side and I can see the difference.
Another thing to proof that this is a hardware problem is that when you put your finger on the fingerprint sensor and it unlocks, between the unlocking process, you can see the screen flicker before it unlocks the phone. Same as when you boot up the phone. Right after when you press the power button and it vibrate, you can see a flicker before "Samsung Galaxy J7 Pro" is shown.
JasonS. said:
The AOD uses the ambient light sensor to decide what brightness should be used ( I think AOD only recognize Dark and Bright situation, just like most of the proximity sensors )
So because it's dark, the screen also adjust itself to dark situation. No grayish background is seen. I compare mine with her side by side and I can see the difference.
Another thing to proof that this is a hardware problem is that when you put your finger on the fingerprint sensor and it unlocks, between the unlocking process, you can see the screen flicker before it unlocks the phone. Same as when you boot up the phone. Right after when you press the power button and it vibrate, you can see a flicker before "Samsung Galaxy J7 Pro" is shown.
Click to expand...
Click to collapse
Please do us all a huge favor and take some time and send the device to Samsung (I would if my phone was under warranty) so we can make sure what the root of the problem is and don't raise our hopes. :good:
Greight said:
Please do us all a huge favor and take some time and send the device to Samsung (I would if my phone was under warranty) so we can make sure what the root of the problem is and don't raise our hopes. :good:
Click to expand...
Click to collapse
I will find some time to send it back to Samsung. The distance from My home to the nearest Samsung Service Center is very far, took me about half an hour with usual traffic. But they are usually traffic jammed, so I predict an hour trip to the SSC. Not an easy job though I'm very busy all day.
Latest response from one of Samsung forum moderators
Latest response from one of Samsung forum moderators:
Hey folks.
This Community works largely with US based devices so it's hard for us to speak on what may or may not have been in that update to cause this. You are welcome to see if the Community can assist, but as many may not have the same device as you it might also be worth reaching out to your region specifically for more in depth assistance!
Click to expand...
Click to collapse
I have this issue ever since I bough the phone in early August. Not 1 but 2 unit, model SM-J730G/DS. Both show the same symptom. Do Samsung selling phone with defect amoled panel or poor software implementation? What the hell!
If you all notice, the official samsung's AOD app for our J7 pro is not available anymore in Play Store. Why they remove support for our device? Why? From the feedback there, a lot of j7 pro owner report about this aod problem...

Black Crush S10 Plus ?

I bought a galaxy S10 Plus recently and I already noticed the same problem of display as my old galaxy s9 plus, the dark parts are pixelated, the famous black crush, I am well stressed, I sold my s9 plus and bought the s10 plus only because of this problem, is there any way to resolve this without application? the screen balance spoils the image more than it improves.
rodrigoduarteh said:
I bought a galaxy S10 Plus recently and I already noticed the same problem of display as my old galaxy s9 plus, the dark parts are pixelated, the famous black crush, I am well stressed, I sold my s9 plus and bought the s10 plus only because of this problem, is there any way to resolve this without application? the screen balance spoils the image more than it improves.
Click to expand...
Click to collapse
Did you try normal mode instead of vivid?
Mohamad Gahed said:
Did you try normal mode instead of vivid?
Click to expand...
Click to collapse
Yes, the same thing remains...
Can you solve this? I used an application but if it closes it unintentionally the bad effects come back and it brightens the blacks but worsens the rest
Edit 1 :
I've done it until the hard reset did not solve it, I restored the original software from Brazil's sammobile site and it also did not change anything ... what can I do?
rodrigoduarteh said:
Yes, the same thing remains...
Can you solve this? I used an application but if it closes it unintentionally the bad effects come back and it brightens the blacks but worsens the rest
Edit 1 :
I've done it until the hard reset did not solve it, I restored the original software from Brazil's sammobile site and it also did not change anything ... what can I do?
Click to expand...
Click to collapse
I don't really now but everyone tested the screen said it is the best in any mobile device to date
Mohamad Gahed said:
I don't really now but everyone tested the screen said it is the best in any mobile device to date
Click to expand...
Click to collapse
My display...
I'm still suffering from color mixing, how do I solve it?
Mohamad Gahed said:
I don't really now but everyone tested the screen said it is the best in any mobile device to date
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if you look well to see the background pixelated in the colors, it is getting worse every day ..
Is very bad...
knife2241 said:
If it's a problem getting worse each day either return the device or contact Samsung for a warranty. I have zero problems with mine .
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I bought mine at a clear call operator in Brazil, the deadline for the default return is 7 days, I bought day 5 I think it's gone, will the technical assistance solve this without further problems?
That sucks. My S10+ doesn't have this problem. I hated that **** on my S9+.

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