Database Users

[Q] Nexus 4 Bootloop Troubles!!

There is nothing that I can find that pertains to problems with installing Kitkat factory image 4.4 on my nexus 4 so I will state my problem with the hope of some insight.
I have a Nexus 4 that I have decided to sell and as a precautionary measure had decided to flash a fresh copy of Android version 4.3 last week to ensure all files were deleted. I used Nexus root toolkit and all went smoothly.
As the phone has not yet sold, I decided that I would update the currently OS to the latest version 4.4 kitkat to make it more appealing to buyers so I went back to Nexus Root Toolkit and went through the standard procedure of selecting my device and OS, etc. The phone is unlocked. I had no backup and went ahead and told the software to write over version 4.3 with 4.4. I thought all was going well, but the install was too short and didn't work with a message telling my to try "Force Flash" mode. So I tried again using force flash mode and this time the install took longer and the phone rebooted multiple times, only this time the phone wouldn't fully boot. It only boot loops now.
-I can put the phone into fastboot mode.
-The computer can communicate with the phone via USB cable.
-All info such as product name, variant, HW version, etc. is showing in fastboot mode.
I am unable to use Nexus Root Toolkit to fix my phone with or without using Force Flash mode.
I can't mount the phone and the computer can not detect the ADB at all.
Can anyone please tell me what I can do to fix my phone? Are there any other alternatives to flashing a fully functioning version of 4.4 Kitkat?
I have been at this for hours and I can seem to get anywhere with it. Is the phone destroyed?
Any help would be greatly appreciated. Thank you in advance.

saber13 said:
There is nothing that I can find that pertains to problems with installing Kitkat factory image 4.4 on my nexus 4 so I will state my problem with the hope of some insight.
I have a Nexus 4 that I have decided to sell and as a precautionary measure had decided to flash a fresh copy of Android version 4.3 last week to ensure all files were deleted. I used Nexus root toolkit and all went smoothly.
As the phone has not yet sold, I decided that I would update the currently OS to the latest version 4.4 kitkat to make it more appealing to buyers so I went back to Nexus Root Toolkit and went through the standard procedure of selecting my device and OS, etc. The phone is unlocked. I had no backup and went ahead and told the software to write over version 4.3 with 4.4. I thought all was going well, but the install was too short and didn't work with a message telling my to try "Force Flash" mode. So I tried again using force flash mode and this time the install took longer and the phone rebooted multiple times, only this time the phone wouldn't fully boot. It only boot loops now.
-I can put the phone into fastboot mode.
-The computer can communicate with the phone via USB cable.
-All info such as product name, variant, HW version, etc. is showing in fastboot mode.
I am unable to use Nexus Root Toolkit to fix my phone with or without using Force Flash mode.
I can't mount the phone and the computer can not detect the ADB at all.
Can anyone please tell me what I can do to fix my phone? Are there any other alternatives to flashing a fully functioning version of 4.4 Kitkat?
I have been at this for hours and I can seem to get anywhere with it. Is the phone destroyed?
Any help would be greatly appreciated. Thank you in advance.
Click to expand...
Click to collapse
It would have saved you a lot of problems of you had of done it manually, without a toolkit
http://forum.xda-developers.com/showthread.php?t=2010312
Sent from my Nexus 4 using Tapatalk

Same problem !
saber13 said:
There is nothing that I can find that pertains to problems with installing Kitkat factory image 4.4 on my nexus 4 so I will state my problem with the hope of some insight.
I have a Nexus 4 that I have decided to sell and as a precautionary measure had decided to flash a fresh copy of Android version 4.3 last week to ensure all files were deleted. I used Nexus root toolkit and all went smoothly.
As the phone has not yet sold, I decided that I would update the currently OS to the latest version 4.4 kitkat to make it more appealing to buyers so I went back to Nexus Root Toolkit and went through the standard procedure of selecting my device and OS, etc. The phone is unlocked. I had no backup and went ahead and told the software to write over version 4.3 with 4.4. I thought all was going well, but the install was too short and didn't work with a message telling my to try "Force Flash" mode. So I tried again using force flash mode and this time the install took longer and the phone rebooted multiple times, only this time the phone wouldn't fully boot. It only boot loops now.
-I can put the phone into fastboot mode.
-The computer can communicate with the phone via USB cable.
-All info such as product name, variant, HW version, etc. is showing in fastboot mode.
I am unable to use Nexus Root Toolkit to fix my phone with or without using Force Flash mode.
I can't mount the phone and the computer can not detect the ADB at all.
Can anyone please tell me what I can do to fix my phone? Are there any other alternatives to flashing a fully functioning version of 4.4 Kitkat?
I have been at this for hours and I can seem to get anywhere with it. Is the phone destroyed?
Any help would be greatly appreciated. Thank you in advance.
Click to expand...
Click to collapse
I have the same problem ! I have tried everything as you mentioned above. Additionally using the ADB I installed everything using the flash-all.bat and everything went well, however my phone is still in bootloop. Have you find a solution ? Please share if you have ... Thank you so much for posting the issue !
---------- Post added at 01:19 PM ---------- Previous post was at 01:02 PM ----------
priyab said:
I have the same problem ! I have tried everything as you mentioned above. Additionally using the ADB I installed everything using the flash-all.bat and everything went well, however my phone is still in bootloop. Have you find a solution ? Please share if you have ... Thank you so much for posting the issue !
Click to expand...
Click to collapse
Hey the flash-all.bat worked !!!! .. I just waited for like 15 mins after the flash-all.bat was done and viola! its back

This is great find
Those who face this issue can go to safe mode and backup their data while on boot screen just keep pressing up and down volume button for some time phone will get into safe mode and can be backed up.

Nexus 6P (Stock MMB29P) Stuck on boot after OTA, fastboot locked, adb sideload fails.

Hi
Since Friday my Nexus 6P freezes on boot animation logo.
I never tried to root my phone, neither force an updated on it (First time I went in recovery/fastboot mode was this weekend).
Friday morning I received a notification for an OTA update, so I clicked on it to install it and from this point my phone never started up again.
I tried many solutions but none of them worked, so I deciced to ask here finally as my last resort..
What I've tried :
Fastboot flash fails "device is locked" (and fastboot flashing unlock fails aswell because "oem unlock is not allowed" in dev options)
Recovery wipe data/factory reset works but my phone won't boot either (waited for ~1h)
Adb sideload OTA.zip (MMB29P → MMB29Q) fails "Verifying current system... System partition has unexpected content"
Nexus Root Toolkit (Flash Stock + Unroot with options Soft-Bricked/Bootloop) doesn't work
I run out of options, does anyone have another solution ?
Thank you

sorry I don't have ansewer except call google play support 855 836 3987

benrospars said:
Hi
Since Friday my Nexus 6P freezes on boot animation logo.
I never tried to root my phone, neither force an updated on it (First time I went in recovery/fastboot mode was this weekend).
Friday morning I received a notification for an OTA update, so I clicked on it to install it and from this point my phone never started up again.
I tried many solutions but none of them worked, so I deciced to ask here finally as my last resort..
What I've tried :
Fastboot flash fails "device is locked" (and fastboot flashing unlock fails aswell because "oem unlock is not allowed" in dev options)
Recovery wipe data/factory reset works but my phone won't boot either (waited for ~1h)
Adb sideload OTA.zip (MMB29P → MMB29Q) fails "Verifying current system... System partition has unexpected content"
Nexus Root Toolkit (Flash Stock + Unroot with options Soft-Bricked/Bootloop) doesn't work
I run out of options, does anyone have another solution ?
Thank you
Click to expand...
Click to collapse
Get to stock recovery using this guide, once there wipe cache partition then wipe data/factory reset. If that doesn't work call Google or RMA like error629 said.
http://www.androidexplained.com/nexus-6p-recovery-mode/

Read this thread. If I didn't know better, Id say it was yours.
http://forum.xda-developers.com/nexus-6p/help/command-t3308390
if your bootloader is locked and you didnt enable ADB in developer settings, you're out of luck
Contact google.

Soulfly3 said:
Read this thread. If I didn't know better, Id say it was yours.
http://forum.xda-developers.com/nexus-6p/help/command-t3308390
if your bootloader is locked and you didnt enable ADB in developer settings, you're out of luck
Contact google.
Click to expand...
Click to collapse
Yes exact same problem. I'll try to contact Google or Huawei then..

So I contacted Huawei Support (since I didn't buy it from the Google Store) and they told me to bring my phone to a PSM. PSM took my phone in charge and now I have to wait ~2 weeks (they send it back to Huawei). I'll update the thread when I get it back, this might be useful to somebody.

were on the same boat..
i remember a mate of mine uncheck the oem unlocking in the dev option.. then an OTA update came out and i updated it.. now the phone is stock only in bootloader. i wish i could enable the oem unlock.. but the problem is the phone wont boot normal.. pls help
im getting frustrated with my phone.. im thinking of overvolting the usb port with 12V so the dealership wont know about the reflashing

jeremmie said:
were on the same boat..
i remember a mate of mine uncheck the oem unlocking in the dev option.. then an OTA update came out and i updated it.. now the phone is stock only in bootloader. i wish i could enable the oem unlock.. but the problem is the phone wont boot normal.. pls help
im getting frustrated with my phone.. im thinking of overvolting the usb port with 12V so the dealership wont know about the reflashing
Click to expand...
Click to collapse
That would be fraud. Have you tried adb sideload?

No not yet.. i tried researching about sideload.. but i cant seem to understand it.. perhaps do you have any guide on how to do it? Would be really happy if someone post a guide.
---------- Post added at 08:29 AM ---------- Previous post was at 08:16 AM ----------
Also my nexus 6p wont enter recovery mode. It can only access the bootloader
So i cant make adb sideload to work because i cant access my recovery mode. It can only enter bootloader and barcodes and thats it.. pls help.. sigh..

jeremmie said:
No not yet.. i tried researching about sideload.. but i cant seem to understand it.. perhaps do you have any guide on how to do it? Would be really happy if someone post a guide.
---------- Post added at 08:29 AM ---------- Previous post was at 08:16 AM ----------
Also my nexus 6p wont enter recovery mode. It can only access the bootloader
So i cant make adb sideload to work because i cant access my recovery mode. It can only enter bootloader and barcodes and thats it.. pls help.. sigh..
Click to expand...
Click to collapse
If that's the case there's nothing anyone here can do or say to help you, your only option is sending it back for repair. Hopefully a lesson has been learned here.

Good morning
We should make group called nexus 6p bricked devices since we all got same problem .
I read in Google forum that March update released and some users got same problem after flashing it
So we have to make topic also called ( warning read before flash your ota ) at least to help new n6p users .

Ok so i got my phone fixed by my dealer.. So far so good. And they knew that i fcuked up my nexus so they've told me not to reflash the system again.
My nexus 6p is now bonestocked
Sent from my Nexus 6P using Tapatalk

jeremmie said:
Ok so i got my phone fixed by my dealer.. So far so good. And they knew that i fcuked up my nexus so they've told me not to reflash the system again.
My nexus 6p is now bonestocked
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I am happy to hear that hope mine fixed too , I think first thing you have to do is to unlock your bootloader and that's enough ATM .

jeremmie said:
Ok so i got my phone fixed by my dealer.. So far so good. And they knew that i fcuked up my nexus so they've told me not to reflash the system again.
My nexus 6p is now bonestocked
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
atef79 said:
I am happy to hear that hope mine fixed too , I think first thing you have to do is to unlock your bootloader and that's enough ATM .
Click to expand...
Click to collapse
I agree with this. Having an unlocked bootloader is insurance in case anything goes wrong in future.

help... possible brick. Cant get vendor rights in twrp to restore.

Somehow when updating twrp for my girlfriend lost rewrite rights. Have the dreaded lockout without a password even though she was never locked down. Suggested default password does not work. Wug-fresh tool kit is able to connect but gets stuck. Cant boot to enable usb debugging.

sully112277 said:
Somehow when updating twrp for my girlfriend lost rewrite rights. Have the dreaded lockout without a password even though she was never locked down. Suggested default password does not work. Wug-fresh tool kit is able to connect but gets stuck. Cant boot to enable usb debugging.
Click to expand...
Click to collapse
You should be able to go into fastboot and flash a complete factory image. I had the exact same problem. Using flash-all.bat command and image from Google website fixed phone but that also erased everything. Maybe someone else has a less drastic solution.

sully112277 said:
Somehow when updating twrp for my girlfriend lost rewrite rights. Have the dreaded lockout without a password even though she was never locked down. Suggested default password does not work. Wug-fresh tool kit is able to connect but gets stuck. Cant boot to enable usb debugging.
Click to expand...
Click to collapse
So at this point you have only written to the recovery partition? Is her phone stock 7.1.1? Encrypted? Rooted? Kernel? Try to provide as much information as you can. Have you just tried wiping the recovery partition and installing the stock recovery? You can also use NRT to install the previous version of TWRP you started with. That may get you back into the OS. Before wiping data, I would try the flash-all.bat method jhs39 suggests, but removing the -w switch to preserve data. Either that, or use NRT to flash stock + unroot (but select preserve data).

Got it back up and running. Could not get anything to connect through USB. Not even adb. Found a thread where someone had the same problem and tried skipsofts tool so gave that a go and low and behold it work. Got a little nervous for a bit plus had a few adults beverages. Hence the panic thread. Haha. Thanks for the response guys! She's back up and running on pure Nexus.

sully112277 said:
Got it back up and running. Could not get anything to connect through USB. Not even adb. Found a thread where someone had the same problem and tried skipsofts tool so gave that a go and low and behold it work. Got a little nervous for a bit plus had a few adults beverages. Hence the panic thread. Haha. Thanks for the response guys! She's back up and running on pure Nexus.
Click to expand...
Click to collapse
OK good, but are you out of the dog house? :laugh:

v12xke said:
OK good, but are you out of the dog house? :laugh:
Click to expand...
Click to collapse
Haha! That I am.

Encryption unsuccessful

Running on stock 6.0.1 MMB29M
locked bootloader
after recovery reset, the phone went into " Encryption unsuccessful" screen. Even after press reset or do factory reset in recovery again, the phone still bootloop into this page.
Could someone help?
Thanks.

laofan said:
Running on stock 6.0.1 MMB29M
locked bootloader
after recovery reset, the phone went into " Encryption unsuccessful" screen. Even after press reset or do factory reset in recovery again, the phone still bootloop into this page.
Could someone help?
Thanks.
Click to expand...
Click to collapse
Hello... Try sideloading a full OTA of your choice from here: https://developers.google.com/android/ota#angler
It needs to be newer than the installed version. Not sure it will solve your issue though. Maybe someone else will chime in with a better solution...
If nothing works, RMA your device.
Good luck...

Thanks for the advice.
I tried to manually flash OTA but it falied because of the locked bootloader.
I am not sure if there is anyone could point me to do it via ADB. I tried using ADB but the phone is not recognized by my computer yet.
5.1 said:
Hello... Try sideloading a full OTA of your choice from here: https://developers.google.com/android/ota#angler
It needs to be newer than the installed version. Not sure it will solve your issue though. Maybe someone else will chime in with a better solution...
If nothing works, RMA your device.
Good luck...
Click to expand...
Click to collapse

laofan said:
Thanks for the advice.
I tried to manually flash OTA but it falied because of the locked bootloader.
I am not sure if there is anyone could point me to do it via ADB. I tried using ADB but the phone is not recognized by my computer yet.
Click to expand...
Click to collapse
Hey...
Reboot into Bootloader. Select recovery mode with the volume rocker and press power.
Once you see the Android guy laying down with his belly opened, press power and tap volume up once.
On the menu select: apply update from ADB
From here type in a command prompt:
adb sideload "name of the full OTA zip you downloaded without quote"
Supposing you have prior knowledge with ADB. Let me know if something is not clear here...
Good luck...

I finally get ADB recognized Nexus 6p. But the ota stop flash at 46%. failed to read command: No error.
5.1 said:
Hey...
Reboot into Bootloader. Select recovery mode with the volume rocker and press power.
Once you see the Android guy laying down with his belly opened, press power and tap volume up once.
On the menu select: apply update from ADB
From here type in a command prompt:
adb sideload "name of the full OTA zip you downloaded without quote"
Supposing you have prior knowledge with ADB. Let me know if something is not clear here...
Good luck...
Click to expand...
Click to collapse

laofan said:
I finally get ADB recognized Nexus 6p. But the ota stop flash at 46%. failed to read command: No error.
Click to expand...
Click to collapse
You might have to RMA. I believe "no command" means the emmc has died.

dieselbuddeh said:
You might have to RMA. I believe "no command" means the emmc has died.
Click to expand...
Click to collapse
That is too bad. The warranty was expired in January.... It can't be RMA.... I wished there are some hopes there

laofan said:
That is too bad. The warranty was expired in January.... It can't be RMA.... I wished there are some hopes there
Click to expand...
Click to collapse
Hello...
Try sideloading the 7.1.2 OTA. Nothing to loose... If it fails yet, sorry, I don't know what else to do.
Good luck..

laofan said:
That is too bad. The warranty was expired in January.... It can't be RMA.... I wished there are some hopes there
Click to expand...
Click to collapse
If you bought the phone direct from Google, you will likely get a one time exception.

v12xke said:
If you bought the phone direct from Google, you will likely get a one time exception.
Click to expand...
Click to collapse
Yes, call them anyway if you purchased from Google. I was 5 months out of warranty for my 6p and they replaced it because I was having battery issues.

5.1 said:
Hello...
Try sideloading the 7.1.2 OTA. Nothing to loose... If it fails yet, sorry, I don't know what else to do.
Good luck..
Click to expand...
Click to collapse
I almost tried all the major OTA, none of them could pass 46%... oh well......
v12xke said:
If you bought the phone direct from Google, you will likely get a one time exception.
Click to expand...
Click to collapse
tommyg562000 said:
Yes, call them anyway if you purchased from Google. I was 5 months out of warranty for my 6p and they replaced it because I was having battery issues.
Click to expand...
Click to collapse
It is not from google. And the warranty ended in January... I am fxxked.....

Probably so. There is one guy who found a 6P with a shattered screen for sale and paid a local repair shop to have the motherboard swapped out. Claims it cost him less than USD $100 but he is in South Korea. You're probably better off cutting your losses and finding another phone... after Huawei tells you NO three times.

v12xke said:
Probably so. There is one guy who found a 6P with a shattered screen for sale and paid a local repair shop to have the motherboard swapped out. Claims it cost him less than USD $100 but he is in South Korea. You're probably better off cutting your losses and finding another phone... after Huawei tells you NO three times.
Click to expand...
Click to collapse
posted it on craigslist now.
( I noticed that you are in the Woodlands area. I missed the time when I am in Houston. One of the best memories)

just a follow-up to somebody might see encounter the same thing. I was not able to fix the phone.
With a locked bootloader and "encryption unsuccessful" page, you might try warranty first. If that does not work, you might want to take rescue OTA from google and flash it in recovery via " install update via ADB".
Please be aware that rescue OTA is different from system image and should be flash via ADB in recovery.
Good luck.

laofan said:
just a follow-up to somebody might see encounter the same thing. I was not able to fix the phone.
With a locked bootloader and "encryption unsuccessful" page, you might try warranty first. If that does not work, you might want to take rescue OTA from google and flash it in recovery via " install update via ADB".
Please be aware that rescue OTA is different from system image and should be flash via ADB in recovery.
Good luck.
Click to expand...
Click to collapse
Hello,
What rescue OTA? Something different than the usual OTA you would sideload with ADB?
Cheers...

5.1 said:
Hello,
What rescue OTA? Something different than the usual OTA you would sideload with ADB?
Cheers...
Click to expand...
Click to collapse
Here are Rescue OTA. One would need to flash it with ADB in recovery. https://developers.google.com/android/ota
The following one is firmware/factory image. One would need to flash it with fastboot while in bootloader mode : https://developers.google.com/android/images
Use the correct zip file according to your flashing mode ( recovery or bootloader)

laofan said:
Here are Rescue OTA. One would need to flash it with ADB in recovery. https://developers.google.com/android/ota
The following one is firmware/factory image. One would need to flash it with fastboot while in bootloader mode : https://developers.google.com/android/images
Use the correct zip file according to your flashing mode ( recovery or bootloader)
Click to expand...
Click to collapse
Hello,
I see nothing different than hmm an OTA here. I thought that was a "special" OTA, but no.
Not sure why it's called rescue OTA, lol.
Thanks for the links, but i know exactly what an OTA and a factory image are. :good:
Thanks...

Hello!
I have the same "Encryption unsuccessful" issue. It happened many times recently. First I replaced the battery, because it produced early sudden shutdown at 30-40%, and could run only for a few hours from 100% to 40%.
The new battery is enough for 30-40 hours as I use it, and can operate the phone down to 1-2% before shutting down.
But if I have to restart the phone, the encryption unsuccessful problem still comes up randomly after battery replacement. I can restart several times without problem, then randomly just fails. Mostly after software updates I guess... I have stock firmware, stock rom, etc. the only thing was made that I have installed TWRP, and wiped user data. Hope that helps. Can it be the defect of the emmc ? If so, how shall I diagnose it?
I'm very newbie android user, I changed from Windows Phone ( ) only a few months ago...
The question is what could cause the Encryption unsuccessful error? It's interesting, that if I enter any random numbers as unlock code, the phone tells that it appears to be valid, but unfortunately cannot decrypt data.
So I would like only to disable forced encryption, maybe that helps. Could someone point me to the right direction about what exactly should I do? Is it enough to flash a modded kernel to disable encryption? I don't want to root, or experiment with custom roms and I would stick to the factory firmware as much as I can, but without encryption of corse...
thanks!

fredmoro said:
Hello!
I have the same "Encryption unsuccessful" issue. It happened many times recently. First I replaced the battery, because it produced early sudden shutdown at 30-40%, and could run only for a few hours from 100% to 40%.
The new battery is enough for 30-40 hours as I use it, and can operate the phone down to 1-2% before shutting down.
But if I have to restart the phone, the encryption unsuccessful problem still comes up randomly after battery replacement. I can restart several times without problem, then randomly just fails. Mostly after software updates I guess... I have stock firmware, stock rom, etc. the only thing was made that I have installed TWRP, and wiped user data. Hope that helps. Can it be the defect of the emmc ? If so, how shall I diagnose it?
I'm very newbie android user, I changed from Windows Phone ( ) only a few months ago...
The question is what could cause the Encryption unsuccessful error? It's interesting, that if I enter any random numbers as unlock code, the phone tells that it appears to be valid, but unfortunately cannot decrypt data.
So I would like only to disable forced encryption, maybe that helps. Could someone point me to the right direction about what exactly should I do? Is it enough to flash a modded kernel to disable encryption? I don't want to root, or experiment with custom roms and I would stick to the factory firmware as much as I can, but without encryption of corse...
thanks!
Click to expand...
Click to collapse
Same. The data decryption being unsuccessful happened to me as well on stock oreo 8.1.0. not rooted
Anyone know how to fix it and doesn't happen again?
Thanks

HardBricked OP5, plz help! :(

Hi, guys.
Today, my OP5 decided to troll me. I was using normally him, when suddenly it started to lags pretty bad. I restarted and he continued to lags and freeze. I made a wipe cache via stock recovery (i didnt made any change at all in it, no unlocked bootloader, no root). That's when my nightmare begins. It begins to bootloop. Sometimes i was able to start the boot animation, but then it just restarts to the beginning. I tried a lot of tips, wiping cache, system, etc. Then, i left it charging. When i tried to turn on again, it worked like nothing ever happened to him. I made a backup of my personal data fast, scared to him suddenly restart again. After that, i decided to made a Factory Reset, clean up everything. When i did it, he started the lag and freezes again. I was at lost. That's was when i decided to use the official unbrick tool, to make the cleanest OP5 ever possible. I grabbed the archives from this link and followed this tutorial. When i was executing the programa, in the userdate.img, he showed a error. When i saw it, i just stopped and closed the program. Now, my OP5 is hardbricked. The only sign of life that i get from him is when i connect him at the PC. I can identify it as qualcoom 9008, but when i try to run the program, he just fail and show me error 258.
Plz, i need some orientations. I have been read things for about 10 hours and didnt found a solution. I live abroad for any oneplus tech center, and i believe, for the other posts that i read, that online tech support wouldn't help me a lot. I really don't like to make this kind of post but i am kind of desesperate. I dont have money to afford another phone
Again, sry to disturb you all. Sry if i broke some rule of the forum too. And sry for my bad english, i hope that i was able to communicate right.
EDIT: I just tried in another computer. Same error appears. :'(

Hummm why follow a Unbrick Topic with tools for ...3T ?
Maybe you have a encryption problem, all your Tools/Topic are so old for the actual versions (Oreo 8.X OOS / 8.1 OOS)
I advise to you (in the first time), to flash this TWRP (using fastboot, very simple) just follow this guide : here
If you can flash TWRP, your phone is not bricked, you will boot in TWRP:
- Format Data > tape "yes" > Reboot in TWRP
- Copy/Past xXx 10.0 ROM to test, install and xXx Rom will fix/install for you the best OOS Custom ROM for your OP5 with a great Aroma Installer.
If TWRP with this rom work perfectly, you wil able to restore a official stock OOS for sure, just flash original/stock recovery (fastboot), wipe all data/partitions, install your OOS rom and it's fine

I think @cidsantiago says they bootloader isn't unlocked.
He needs to know that unlock the bootloader implies lost all /sdcard data and also installed apps and settings) before start the TWRP install process...
Pho3nX said:
Hummm why follow a Unbrick Topic with tools for ...3T ?
Maybe you have a encryption problem, all your Tools/Topic are so old for the actual versions (Oreo 8.X OOS / 8.1 OOS)
I advise to you (in the first time), to flash this TWRP (using fastboot, very simple) just follow this guide : here
If you can flash TWRP, your phone is not bricked, you will boot in TWRP:
- Format Data > tape "yes" > Reboot in TWRP
- Copy/Past xXx 10.0 ROM to test, install and xXx Rom will fix/install for you the best OOS Custom ROM for your OP5 with a great Aroma Installer.
If TWRP with this rom work perfectly, you wil able to restore a official stock OOS for sure, just flash original/stock recovery (fastboot), wipe all data/partitions, install your OOS rom and it's fine
Click to expand...
Click to collapse

Pho3nX said:
Hummm why follow a Unbrick Topic with tools for ...3T ?
Click to expand...
Click to collapse
I used the tools for 5. Just the procedure that i get from this topic. :T I am gonna try the method that you gave me now brb.
EDIT: Just tried this. My cellphone cant be recognized in fastboot devices. As a said, i am not getting any response for him, just when i plug it in the PC. So i wasn't able to unlock bootload or anything like that. I tried just to plug it and see if fastboot was able to identifying it, but it wasn't.

bartito said:
I think @cidsantiago says they bootloader isn't unlocked.
He needs to know that unlock the bootloader implies lost all /sdcard data and also installed apps and settings) before start the TWRP install process...
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Yes, it should not be unlocked. But at the moment, i am taking anything, really. I just want to use my phone.

cidsantiago said:
Yes, it should not be unlocked. But at the moment, i am taking anything, really. I just want to use my phone.
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Wipe your device data from the stock recovery.
You loss the settings and downloaded apps but not requires to unlock the bootloader.

bartito said:
Wipe your device data from the stock recovery.
You loss the settings and downloaded apps but not requires to unlock the bootloader.
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I can't access recovery anymore, as i said. The only sign of life that i get is when i connect it in the PC.

I guess i have to do something to restore the basics partitions of my cellphone. Like recovery, boot, etc. But i just have the official tool to do that. There is another way? Like transfering directly by the COM port?

Have you tried following this guide? https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
---------- Post added at 01:30 PM ---------- Previous post was at 01:26 PM ----------
I had the same exact problem with my old One plus One. Spent like 4 days trying to unbrick it. That msm tool did the fix for me. Also, in that link to the guide you provided, doesn't it flash the Chinese version of the OS? If that's the case, I don't think it was a good idea to do so lol

Mash1ro said:
Have you tried following this guide? https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
---------- Post added at 01:30 PM ---------- Previous post was at 01:26 PM ----------
I had the same exact problem with my old One plus One. Spent like 4 days trying to unbrick it. That msm tool did the fix for me. Also, in that link to the guide you provided, doesn't it flash the Chinese version of the OS? If that's the case, I don't think it was a good idea to do so lol
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In one of the links, it had the OOS and the HOS. I tried to use the msm tool in one of them, but it didnt worked I'm gonna try the archives in this link that you gave me. It may work brb with updates.

Don't worry though, it happens to plenty of people. It happened to me as well, and everyone eventually fixes it. It is unlikely that it is a hardware problem, so just following the correct steps should get it working. Keep trying stuff out, it's very good that your computer recognizes it as a qualcomm port, as far as I know that's all you need to flash the necessary things in order for it to boot.

I am getting the same error 258 in this post. :T I posted there to see if the OP can help me. But thx for your help @Mash1ro

Mash1ro said:
Don't worry though, it happens to plenty of people. It happened to me as well, and everyone eventually fixes it. It is unlikely that it is a hardware problem, so just following the correct steps should get it working. Keep trying stuff out, it's very good that your computer recognizes it as a qualcomm port, as far as I know that's all you need to flash the necessary things in order for it to boot.
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Thx for your support! I will continue to try stuff

Try reading the comments from this post as well https://forum.xda-developers.com/oneplus-3t/help/hard-bricked-op3t-t3574720/page2
2 of the people had the same error as you, and one of them solved the issue by changing the USB port.
---------- Post added at 02:26 PM ---------- Previous post was at 02:23 PM ----------
But don't use the same files and all that stuff, since that's for the 3T. Try to pick out the things that might help but use the files for the OnePlus 5 only

After try the unbrick procedure in 3 different PCs, using about 10 different USB ports, i still getting the same error in the same step. When downloading cache.img, he stuck in about mid bar, and shows me the warning: SendProgramCommand Failed, Error: 258". Besides that, he turns on the green led and stop being recognize by the PC. Then i have to hold power and turn off the green led. :T Maybe i can use a linux to access the partitions?

cidsantiago said:
After try the unbrick procedure in 3 different PCs, using about 10 different USB ports, i still getting the same error in the same step. When downloading cache.img, he stuck in about mid bar, and shows me the warning: SendProgramCommand Failed, Error: 258". Besides that, he turns on the green led and stop being recognize by the PC. Then i have to hold power and turn off the green led. :T Maybe i can use a linux to access the partitions?
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it seems like a hardware problem, i was facing this on different phone ( 5X )

Apayah said:
it seems like a hardware problem, i was facing this on different phone ( 5X )
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yeah... But it is kind of weird. He was running smoothly, until suddenly started lag and freeze. He didn't fall or any of that... I think is just a defective phone. Doesn't find another explanation to that.

I think your best option is to RMA the device through OnePlus. Since you haven't rooted it or anything, they should repair it for you.

david19au said:
I think your best option is to RMA the device through OnePlus. Since you haven't rooted it or anything, they should repair it for you.
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I already contact the store that i bought to get my warranty. Unfortunately, i didn't bought it in oneplus.net, bcs they don't deliver in my country. I am hoping that everything work out

Guys, in the end, i RMA my device back to the seller and gonna have a refund Thank you for your help. So sad that this phone came faulty :T
Best regards to you all!