Related
well switched from Nexus 5,,,to be honest knk knk feature sold me...also camera and build design helped but i am pretty disappointed by the camera it lags like hell in low light...even my note 2 still shoots better picture in low light than g2...
model D802
anyway now my concern is heating...its always stays in 28-30 degree in normal use....i am using Gsam battery monitor...stock rom and kernel,,,
another thing i noticed when ever i browse for a while or plays video in utube like 5-10 mins the area of volume button in the back becomes warm,,,is it normal? not extreme level but i can feel the warm...dont know abt rest of the body as using back cover...
any friendly suggestion plz??
peace !!
the volume/power button area becoming warm is normal. playing videos or games and phone heating up is what most phones do. keep in mind these processors dont have fans blowing on them. is the 28-30 degrees in celsius? i know farenheit and normally i wouldnt want my phone to get past 100 degree's F. 30 degrees C is only 86 F.
I once saw a G2 lower it's brightness automatically due to overheating (and the fun thing is I didn't play any games or videos, just normal stuff).
I think the G2 has overheating problems.
Sensamic said:
I once saw a G2 lower it's brightness automatically due to overheating (and the fun thing is I didn't play any games or videos, just normal stuff).
I think the G2 has overheating problems.
Click to expand...
Click to collapse
Not all G2s have this problem. Ex. My first G2 was perfect. No overheating, looooong battery life, high benchmark scores, perfect phone. Got damaged when snow moisture got into the speaker grill and shorted out the top portion of my screen.
Got my replacement yesterday and noticed right away the screen had a yellow hue, the phone over heated like hell and had horrible battery life.
Nothing I tried would fix the issues. Back to the carrier it went. Hopefully the 3rd phone is as good as the first. Trust. ..if I gave you my first G2, you'd be singing praises in the long battery life thread. That phone wouldn't die no matter what I threw at it...the best part..it didn't overheat either...there are good G2's out there.
Hi, I have been using the phone for the past 2 days and realised that it heats up pretty quickly. It was particularly hot at the top part of the back of the phone, the area where the NFC logo is located. I did several "tests" to see how fast it heats up, and I made sure that the phone was cooled down before each try.
Firstly, I used the phone for browsing the internet for about 15mins and realised that the temperature(battery) has risen to 43 degrees celsius. Next, I tried using its camera and took several shots and after about 5 minutes of use, the temperature has also risen to 44.2 degrees and the a message was prompted stating something like "the temperature is too high! camera needs to turn off." I then tested the video recording in 4K resolution. The recording lasted for only about 3mins 40secs before the message was prompted, and the recording was not saved. The temperature rose to 44.5 degree celsius.
I understand that the automatic shut off of the camera was to prevent any hardware damage from the high temperature. However 15 mins of browsing and less than 5 minutes of 4k recording does not appear satisfactory from a user's point of view, especially after the device being touted as the best Sony has built. I hope that a software update can help mitigate this issue, as it will be a huge hindrance to the day to day usage if the issue remains. Does anyone else have the same issue?
Just own it only 1 day and I have no heat problem. A bit hotter when using under direct sunlight with 3G in about 1-2 hours. Totally no heat problem . Mine always under 40°.
Sent from Z2
Much cooler than my Z too. Even with constant LTE data use
Sent from my D6503 using XDA Premium 4 mobile app
Could it be due to some background processes like media server? First time I booted the phone, I took only 2 pictures when the phone complained it's too hot, and indeed it felt very hot to the touch. Subsequently I don't have this issue anymore.
kurtisnet said:
Much cooler than my Z too. Even with constant LTE data use
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good to hear... i switching from Z to Z2...
Hope this is a one-man issue!
I going to **** myself in the ass if Z2 has the same heating & back panel unglue **** issues...
I tried running the "tests" in safe mode with the same results, which eliminates the probability of 3rd party apps affecting it. I have also tested a few display sets in my local sony centres, same issue. did anyone actually tried 4k recording?...or using manual mode for the camera over a period of 5-10 mins?....
tridious said:
I tried running the "tests" in safe mode with the same results, which eliminates the probability of 3rd party apps affecting it. I have also tested a few display sets in my local sony centres, same issue. did anyone actually tried 4k recording?...or using manual mode for the camera over a period of 5-10 mins?....
Click to expand...
Click to collapse
What's the ambient temperature when you run the tests? Where do you live? Could you record a video to demonstrate what you're seeing? It's strange you're the only one to have mentioned it so far.
plonkersaurus said:
What's the ambient temperature when you run the tests? Where do you live? Could you record a video to demonstrate what you're seeing? It's strange you're the only one to have mentioned it so far.
Click to expand...
Click to collapse
i do not have a spare phone/camera to record a video, but this is the closest i cant get to what im experiencing.
youtube /watch?v=BVDygET6KHQ (sorry i cant link it here, not enough post counts)
apparently z1 had the same problem.
tridious said:
Hi, I have been using the phone for the past 2 days and realised that it heats up pretty quickly. It was particularly hot at the top part of the back of the phone, the area where the NFC logo is located. I did several "tests" to see how fast it heats up, and I made sure that the phone was cooled down before each try.
Firstly, I used the phone for browsing the internet for about 15mins and realised that the temperature(battery) has risen to 43 degrees celsius. Next, I tried using its camera and took several shots and after about 5 minutes of use, the temperature has also risen to 44.2 degrees and the a message was prompted stating something like "the temperature is too high! camera needs to turn off." I then tested the video recording in 4K resolution. The recording lasted for only about 3mins 40secs before the message was prompted, and the recording was not saved. The temperature rose to 44.5 degree celsius.
I understand that the automatic shut off of the camera was to prevent any hardware damage from the high temperature. However 15 mins of browsing and less than 5 minutes of 4k recording does not appear satisfactory from a user's point of view, especially after the device being touted as the best Sony has built. I hope that a software update can help mitigate this issue, as it will be a huge hindrance to the day to day usage if the issue remains. Does anyone else have the same issue?
Click to expand...
Click to collapse
Well i got to tell you that all snapdragon 800 SOC heat up doesent matter the phone producer,i have an lg g2 and it heats up relativley quick its not a defect its a must because its a 2.3 ghz clock not a 1.0 so every time u do demanding tasks the proc will heat up you cant do anyting about it,you can try to change it maybe you got a faulty one but keep in mind if you get a new one it will heat up non the less depending on task.
And another thing when battery temp shows 40`C the CPU temp will be like 70`C+<<
Check this out! 38 degrees Celsius! Is that normal for the Z2? The m8 is only in the 28-30 dergees Celsius range.
And here are some m8 different user sceen shots...as you can see the temperature is pretty stable, between 28-31 degrees celsius, a bit lower than the Z2's 38 degrees. I wonder why this difference in temperature between the two?
debrandman said:
And here are some different user m8 sceen shots...as you can see the temperature is pretty, stable between 28-31 degrees celsius, a bit lower than the Z2's. I wonder why this difference in temperature betwwen the two?
Click to expand...
Click to collapse
Do you know the ambient temperatues of where the two phones are being used? Taiwan and Singapore where the Z2 is released are hot countries. The M8 has been released world wide.
If the M8 is from the UK where the temperature is less than 20C and the Z2 is in Singapore where it is ~35C, its going to be much easier for the Z2 to heat up.
I'm sure the Aluminium shell of the M8 also helps with heat.
plonkersaurus said:
Do you know the ambient temperatues of where the two phones are being used? Taiwan and Singapore where the Z2 is released are hot countries. The M8 has been released world wide.
If the M8 is from the UK where the temperature is less than 20C and the Z2 is in Singapore where it is ~35C, its going to be much easier for the Z2 to heat up.
I'm sure the Aluminium shell of the M8 also helps with heat.
Click to expand...
Click to collapse
Or maybe its because of the waterproofing on the z2 wich is sealed up and has no open gaps through heat can emanate and cool down.
debrandman said:
Or maybe its because of the waterproofing on the z2 wich is sealed up and has no open gaps through heat can emanate and cool down.
Click to expand...
Click to collapse
Yes it could be, but that is speculation, although I'm sure the M8 doesn't have air circulation inside either.
I think some of the difference could be down to environmental factors.
Ambient temperature is the key thing here. Battery temp means nothing without an ambient temp. My one X, which is my second, they both get around 50 degrees when under load. It's normal. 40 degrees is absolutely fine, it slightly warmer than body temperature. Lol
No one cares about Battery temperature!
Battery temperature won't go over 45°C Anyway!
Check out the SoC temperature! that can reach up to 75°C
Does Xposed work for Z2 ? There is a cool module called "CPU( or SoC) Temperature in Status bar" It does exactly that! Got that on my Xperia Z and it shows me always how hot the phone really is.
Oh boy not the same crap from Z1, the overheating problem & camera shutting itself off because of that, was the main reason I skipped on Z1, Now it's the same with Z2? bummer
anyway this is what I read today from sony:
"We are aware of some users encountering issues when shooting 4K video for extended periods. Shooting movies in high quality 4K resolution can make significant demands on your phone's processor and battery life, as well as phone memory. Therefore for the best experience, we recommend you install a high capacity SD card (Xperia Z2 can take a card up to 128GB) and shoot 4K video in short bursts of no longer than a few minutes at a time." -Sony Mobile Singapore
Wow didn't notice this. There is indeed a High Temperature Warning after recording 4K for about 3 minutes and the camera shuts off. Thankfully, 4K isn't that popular yet and there are no issues recording at 1080p.I hope Sony finds a solution soon because that 4K feature is really advertised.
soulreaver99 said:
Wow didn't notice this. There is indeed a High Temperature Warning after recording 4K for about 3 minutes and the camera shuts off. Thankfully, 4K isn't that popular yet and there are no issues recording at 1080p.I hope Sony finds a solution soon because that 4K feature is really advertised.
Click to expand...
Click to collapse
Agreed. You would think their testers would have noticed that prior to launch.
Sent from my D6503 using XDA Premium 4 mobile app
Check this out! 40 degrees Celsius! Is that normal for the Z2?
Hello everyone, I recently purchased a new note 4 St N910C. Just after a day of usage I felt that it is getting hot when I play games on it. I closed all the background apps even resetted it but still no luck. My phone is getting heated up near the camera area. My question is that is this a hardware issue or a software one, because if it is a hardware issue I should try and get it replaced, if a software one I should better wait for a lollipop update.
Any suggestions would be gratefully appreciated
Thanks
mujikhalid said:
Hello everyone, I recently purchased a new note 4 St N910C. Just after a day of usage I felt that it is getting hot when I play games on it. I closed all the background apps even resetted it but still no luck. My phone is getting heated up near the camera area. My question is that is this a hardware issue or a software one, because if it is a hardware issue I should try and get it replaced, if a software one I should better wait for a lollipop update.
Any suggestions would be gratefully appreciated
Thanks
Click to expand...
Click to collapse
It is completely normal that your phone gets hot around the camera since you are playing a game...What is the temperature you get while playing?
Would also like to know how hot your unit gets
when playing games. This is the unit that i am planning to get
Ashatar said:
It is completely normal that your phone gets hot around the camera since you are playing a game...What is the temperature you get while playing?
Click to expand...
Click to collapse
Sorry for the late reply,
I installed a cpu temperature app, and it shows me that my cpu temperature is 36-38 degrees while playing games, also I noticed that after hearing up some of the games start to lag up a little. Any recommendations?
justvalencia said:
Would also like to know how hot your unit gets
when playing games. This is the unit that i am planning to get
Click to expand...
Click to collapse
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
mujikhalid said:
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
Click to expand...
Click to collapse
uhhm. i actually thought its the SD version that heats up? well that is according to some searching i've done.
Maybe that is normal when playing games with exynos.
mujikhalid said:
Sorry for the late reply,
I installed a cpu temperature app, and it shows me that my cpu temperature is 36-38 degrees while playing games, also I noticed that after hearing up some of the games start to lag up a little. Any recommendations?
Click to expand...
Click to collapse
mujikhalid said:
Well i bought this unit after along study of whether to get the exynos version or the snapdragon version, in my opinion I found the exynos to be better because many users suggested that this version does not heat up and works better, but now as I'm using it personally I think it heats up alot, the temperature I get is around 36-38 degrees.
Click to expand...
Click to collapse
Don't worry, 36-38 degrees are completely fine...
Ashatar said:
Don't worry, 36-38 degrees are completely fine...
Click to expand...
Click to collapse
Sure? Because the phone feels pretty hot in hand. Maybe I'm just being paranoid
mujikhalid said:
Sure? Because the phone feels pretty hot in hand. Maybe I'm just being paranoid
Click to expand...
Click to collapse
As I said, it is completely normal...also 38 degrees is normal, mine get's that hot when playing games too.Don;t worry, you are being Paranoid, here's a song for ya
https://www.youtube.com/watch?v=QQBttKoetqo
Galaxy Note 4 heating [camera]
I purchased Galaxy Note 4 [SM-N910G] a week back. It's on Android 4.4.4 (KitKat)
I am having a different problem for which I could not find any satisfying solution on the Internet. Whenever I open camera app, the phone starts heating up near camera & battery also drains very quickly [around 2% under 5 min.]
I know that the phone will heat up a little bit when playing high graphics games, but I don't think it should heat up too much when using camera app.
I have already factory reset [both soft & hard reset] the phone, but still it does not help. I contacted Samsung support, & they told me to 'Reset app preferences' from Application manger, but still the device heats up when using camera app.
I also cleared data of the camera app, but still the issue remains
The phone does not heat up at all on standby mode, but opening camera app raises it's temperature more than it should. Previously a Note 2 user, this problem was not there.
Anyone else experiencing the same issue on Note 4 ? Any ideas on this ?
The phone heats up only if you're recording 4k or 2k video.If you use camera generally & your device heats up.You must get your device checked
Sent from my SM-N910G using XDA Premium 4 mobile app
mru007 said:
I purchased Galaxy Note 4 [SM-N910G] a week back. It's on Android 4.4.4 (KitKat)
I am having a different problem for which I could not find any satisfying solution on the Internet. Whenever I open camera app, the phone starts heating up near camera & battery also drains very quickly [around 2% under 5 min.]
I know that the phone will heat up a little bit when playing high graphics games, but I don't think it should heat up too much when using camera app.
I have already factory reset [both soft & hard reset] the phone, but still it does not help. I contacted Samsung support, & they told me to 'Reset app preferences' from Application manger, but still the device heats up when using camera app.
I also cleared data of the camera app, but still the issue remains
The phone does not heat up at all on standby mode, but opening camera app raises it's temperature more than it should. Previously a Note 2 user, this problem was not there.
Anyone else experiencing the same issue on Note 4 ? Any ideas on this ?
Click to expand...
Click to collapse
You can factory reset all day, it won't help. Thats not a problem, the camera just uses a lot of processor power and thus generates heat. You can't change that, you have to live with it
My note 4 with ****y snapdragon heat like fire
I wanna replace it because of the overheating I can't something even hold it I put is always in freezer to cold it
With cpu temp app it gave me 60c even without games the :crying:best value was 40c but when I put it in freezer it down to 30c
And the weard thing that at the same time the cpu temperature app gave me 60c the cpu cooler app gave me 34c
Weard which is right? ??
This phone is making me crazy
rowihel2012 said:
My note 4 with ****y snapdragon heat like fire
I wanna replace it because of the overheating I can't something even hold it I put is always in freezer to cold it
With cpu temp app it gave me 60c even without games the :crying:best value was 40c but when I put it in freezer it down to 30c
And the weard thing that at the same time the cpu temperature app gave me 60c the cpu cooler app gave me 34c
Weard which is right? ??
This phone is making me crazy
Click to expand...
Click to collapse
Sorry, but do you have any idea about CPU temperatures? 60 isn't bad. 40 isn't bad. 30 isn't bad. Even 70° and occasionally 79° would be acceptable. Don't put your phone into the freezer, ity not good to freeze the hardware.. Especially if you literally have no problem. The CPU is prone to temperature fluctuations and your values are fully normal in the world of CPUs. There is no best value, everything up to 70° is the normal temperature variation. Your phone doesn't have a problem, its perfectly fine.
Mine actually heats up while charging and using at same time. Clean master shows 70-75°C cpu temperature while using browser and stuff but 80+ while gaming, that's not normal right? I'm worried cuz I always used my old phones while charging and they never got this hot, I feel like it will melt someday :/ In what temperatures exynos operates?
I got my SM-N910F yesterday and installed LP 5.0.1 via OTA. Temperatures are 40+ when the phone isnt doing anything. While I did the Antutu Benchmark, it was around 50-52 degrees (Celsius). Feels much warmer than my previous Note 3 (which of course never had LP). And since i am not used to this temparature on my Note 3, i kinda worry about the temps right now. I read a lot that many have that problem since LP update. So whats normal and what would be too high for regular usage (not using Camera or playing Games) ? Is there an average i can go by and compare ?
And whats my alternatives now if I want lower temps , go back to 4.4.4 Stock Rom (currently have LP 5.0.1 Stock) or do I try a 5.x Custom ROM . Did the Custom ROMS fixed these heating problems or is that just something I have to live with ?
Thanks for any help.
Wolfseye
wpkwolfseye said:
I got my SM-N910F yesterday and installed LP 5.0.1 via OTA. Temperatures are 40+ when the phone isnt doing anything. While I did the Antutu Benchmark, it was around 50-52 degrees (Celsius). Feels much warmer than my previous Note 3 (which of course never had LP). And since i am not used to this temparature on my Note 3, i kinda worry about the temps right now. I read a lot that many have that problem since LP update. So whats normal and what would be too high for regular usage (not using Camera or playing Games) ? Is there an average i can go by and compare ?
And whats my alternatives now if I want lower temps , go back to 4.4.4 Stock Rom (currently have LP 5.0.1 Stock) or do I try a 5.x Custom ROM . Did the Custom ROMS fixed these heating problems or is that just something I have to live with ?
Thanks for any help.
Wolfseye
Click to expand...
Click to collapse
Look 2 replied higher, already wrote something aboht that
My old G3 used to sit at 50 degrees idle!, 30 and 40 degrees is cool!!!!!!
Just do a Factory Reset (hard reset)
First backup everything & Google for detail instructions on hard reset.
Sent from my SM-N910G using XDA Free mobile app
mru007 said:
Just do a Factory Reset (hard reset)
First backup everything & Google for detail instructions on hard reset.
Sent from my SM-N910G using XDA Free mobile app
Click to expand...
Click to collapse
Sure that makes all the difference ? I read a lot of posts from people saying that a factory reset didnt really solve their problems. Do you know for sure it will help ?
Cheers
Wolfseye
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
My phone was getting quite warm when browsing and was draining battery. I kept disabling packages until this was fixed. Try this. Or if you are okay with full factory reset, try it and don't install any additional apps - just test the same thing first.
It shouldn't get hot while doing basic things. My phone only gets warm to the touch when I'm on VR and even then I don't consider it "hot". Disabling things or shut down all apps you have is not a fix either..it's just a workaround.. I would return it if I where you
My 935FD phone will get up to 96F (35C) while browsing or really doing anything with the screen on for more than 10 mins. It gets noticeably warm to the touch. I've already done a factory reset and disabled a few packages, but I'm not sure if this is just normal operation or not? Does everyone's phone get warm under normal use? What temps are you seeing after being in Facebook or just browsing for 10 mins straight? Trying to determine if mine might be defective as well.
matthidinger said:
My 935FD phone will get up to 96F (35C) while browsing or really doing anything with the screen on for more than 10 mins. It gets noticeably warm to the touch. I've already done a factory reset and disabled a few packages, but I'm not sure if this is just normal operation or not? Does everyone's phone get warm under normal use? What temps are you seeing after being in Facebook or just browsing for 10 mins straight? Trying to determine if mine might be defective as well.
Click to expand...
Click to collapse
I think I'm going to return mine today and get a new gs7
When I browse the Web the phone gets warm to the touch and it's annoying.
I get between 82-89F degrees just browsing the Web and if I try to use my camera
It gets to 97F like in 2 minutes.
My phone gets warm as well ehen browsing with Chrome, using the camera or facebook app. My phone is with the exynos chipset. I'm too concerned that might be an issue. I have already tried resetting the phone but it still gets warm ans sometimes even hot to the touch.
Johno_Jan said:
I think I'm going to return mine today and get a new gs7
When I browse the Web the phone gets warm to the touch and it's annoying.
I get between 82-89F degrees just browsing the Web and if I try to use my camera
It gets to 97F like in 2 minutes.
Click to expand...
Click to collapse
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
johanbiff said:
It shouldn't get hot while doing basic things. My phone only gets warm to the touch when I'm on VR and even then I don't consider it "hot". Disabling things or shut down all apps you have is not a fix either..it's just a workaround.. I would return it if I where you
Click to expand...
Click to collapse
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Mine is almost every second at 26-29º celsius, and trust me, I make weird things with the phone! Like flashing things (so my screen is on almost 80% of daylight LOL).
johnnyz86 said:
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Click to expand...
Click to collapse
2 degree C difrance while browsing and playing a movie. Use Sammy browser and Netflix
johnnyz86 said:
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Click to expand...
Click to collapse
30min browsing and 5min YouTube anf 3min 60fps1080p recording on auto brightness.
Johno_Jan said:
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
Click to expand...
Click to collapse
My phone runs about 36c never seen above 40
Hi
So I bought my GS7E a week ago .. I started to notice that it heats so much when I use it
I just don't know if this is the normal heat for it or not so I wanted to know from your experience
so at normal base when I'm not using it it stays at 34-35C
When I use it for whatsapp, facebook an normal light use it goes up to 37C
when I charge it it goes up to 40C
and sometimes when it's in the car on in my pocket and nothing is running in the background it can go to 40C too
that makes it annoying to receive calls or to hold it and put it next on my ear
should I just keep it is it normal ? or is there a rom I could download? what should I do?
Hello to every one. Bought gs7 just two days ago.
I noticed mine gets warm after about 5_10 minutes of browsing the web. Right now its about 1 hour and its temp is 34`c. If i dont use it it goes down to 32 after some minutes.
After 20 minutes of playing gta vice city it reached 35 and afer 5 minutes of 4k recording it reached 37.
I wanted to know should i consider it normal?
Many forums state that 40 degrees battery temperature is not unsusual . However, 3-4 beers is also not unusual, but it does do damage to the brain.
On batteryuniversity.com I found an article:
"Lithium-ion suffers from stress when exposed to heat, so does keeping a cell at a high charge voltage. A battery dwelling above 30°C (86°F) is considered elevated temperature and for most Li-ion a voltage above 4.10V/cell is deemed as high voltage. Exposing the battery to high temperature and dwelling in a full state-of-charge for an extended time can be more stressful than cycling. Table 3 demonstrates capacity loss as a function of temperature and SoC."
I think this is frightful.
My S7 runs at an average of 32 degrees. (23 degrees ambient)
After half an hour of Gear VR it runs up to 43 degrees.
This means that on average this S7 runs above 30 degrees!
Should I ask a replacement or is my logic totally flawed?
Hi,
Mine, with factory reset and nothing running on background (S Health and all stock google and microsoft apps disabled), is not going below the 34 degrees without doing anything..very annoying touching the back and feel it warm.. I think I will ask for a replacement or at least a check in a experience store here in London..
Johno_Jan said:
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
Click to expand...
Click to collapse
Mine has gone up to 40 Celsius I have the exynos version that what the phone info app say
i notice mine would run that temp on with 4g on. so i was looking through my phone and fount google sync was turned on and i turned it off. That fixed the heat problem.
Hey guys, i have the Chinese variant of the s7 and mine also runs warm just browsing chrome, though I have to use a vpn as well. I'm past the point of getting a return, but they say I can take it in to get it checked. Have you guys had your s7 tested and is there anything they can do if there's anything wrong with the phone? I'm very frustrated over this, as I thought there would be improvements over the s5. Mine operates around 35c according to cool master and it's frustrating having a hot phone. I'm thinking of getting the supcase so I perhaps won't feel the heat so much. Any thoughts or suggestions? Is it normal for the snapdragon s7s to run a tad warm? And, you guys use a case that prevents you from feeling the heat? It's hard to use this phone naked, as the whole thing is metal and glass, so it's hot in your hand.
Hi all,
I got my S20 a couple days back and never since that day have I not seen my phone heat up every now and then.
Heavy multi-tasking ; this thing starts to warm up which is normal but what is not normal is how excessively hot this device get when using the camera for a little over 5 minutes , whether it is recording videos or clicking pictures, this device becomes unreasonably hot.
Playing a little bit of game on highest settings for a couple of minutes shouldn't be causing as much heat as the S20 ends up generating.
I am skeptical for the logetivity of this device if this heating up keeps up on such trivial tasks.
Not sure, but has anyone before ever experience this kind of problem and has seen the OEM actually fix it with mere software updates?:fingers-crossed:
Let's discuss the status of each of our devices and figure if only a bunch of us have the devices which are behaving like this or is it happening with all of our phones?
SD S20 owners can also pitch in for comparison.:good:
Thank you.:laugh:
Yes I'm also experiencing same thing. Even watching a 3-4 minute video on YouTube makes the phone feel warm. Camera heats up the phone very quickly.
Hope Samsung solves the issue.
Same problem on camera it heats up rilly fast,not seeing that in you tube though..
Same here...or even worse. 5 mins on facebook/twitter and then the device becomes obviously warm.
Same thing happens when doing wireless charging. It still gets warm quite quickly even when fast wireless charging is disabled.
Exynos S20 exynos 990
Same problem. So I went to Samsung Service center and told them the problem regarding this overheating issue. What they are telling me is that 41.8 degrees(what they have read from my device using a thermal scanner) is normal (I don't think so as 42 degrees for trivial task is absurd) also they inform me that they will reinstall the operating system once again and check whether the problem still persists, if yes replacement will be done by giving us one certificate that we can take it to the shop where we have bought the phone and get a new s20 (what a lengthy process).
S20 Exynos 990
Click to expand...
Click to collapse
New Software updates
Since I wrote this post, there have been two updates pushed by samsung.
None of them made any dent to the slew of problems that this phone has been having.
I tested antutu score, I know they are not the real test for day to day usage but these scores have actually dropped since latest update.
The camera albeit is better at focusing , I can testify to that as I made two videos before and after the updates and I can see some difference but the heating is still going on like crazy.
Now I think, Samsung should have added a heat vapor chamber in the phone to manage this hot garbage.
Very disappointed to have payed so much and not even get the performance as good as the last year's SD devices.
Facing the same issue. I just want to know how can I get is replaced.
Samething on Exynos. When it hits 40c, it automatically switches to 60hz and get back when it cools down. Exynos was never good.
But one thing I can say for sure if you are worry about longevity. Never user your phone while it is charging. One thing is using your phone hot while discharging. Another thing is using it while charging and it will definitely impact battery life long term speaking.
I would disable fast charging too.
Same here! And if you have like 30-35% battery and your phone begins to heat up, say goodbye to 120hz, I think it throttles so hard that the performance can't go beyond 60.
It is really very very disappointing .It gets up so hot just using the device continues for 30 min. Once the temp cross 40+ it switches to 60hz. hahahah for this we have to pay a premium price.
Have already started to have 2nd thoughts for next galaxy devices with exynos. really really very annoying to use this phone these day in hot summers.
I hope to get it fixed soon. if not probably iam goning to quit this phone. very disappointed.
Display turns into yellow
Same problem here with ultra exynos after watching serval videos and using camera for 10 to 15 mins. At low brightness display turns yellowish because of heat and screen turns into 60 hz automatically. Has anyone noticed this yellowish problem?
kunal396 said:
Same problem here with ultra exynos after watching serval videos and using camera for 10 to 15 mins. At low brightness display turns yellowish because of heat and screen turns into 60 hz automatically. Has anyone noticed this yellowish problem?
Click to expand...
Click to collapse
Yeah, noticed that too. I tried turning off the 120hz and it fixed the issue.
Aezhyr said:
Yeah, noticed that too. I tried turning off the 120hz and it fixed the issue.
Click to expand...
Click to collapse
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
kunal396 said:
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
Click to expand...
Click to collapse
Yeah, i also noticed that the yellowish tone was more at night. During the day i didn't notice any problem
kunal396 said:
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
Click to expand...
Click to collapse
Same. But it wasn't happening before so it might be a software bug.
Sent from my SM-G988B using XDA-Developers Legacy app
Same issue
Same problem here guys, I am very frustrated.
First of all why make two variants, one with snapdragon an other with exynos?
Why this discrimination?
Secondly why should I pay for a flagship and get a less than flagship experience?
I hope it is partly software fixable.
I am so gonna be very unpleasant and persistent at support. Greece here and bought s20 two days ago
glampro76 said:
Same problem here guys, I am very frustrated.
First of all why make two variants, one with snapdragon an other with exynos?
Why this discrimination?
Secondly why should I pay for a flagship and get a less than flagship experience?
I hope it is partly software fixable.
I am so gonna be very unpleasant and persistent at support. Greece here and bought s20 two days ago
Click to expand...
Click to collapse
It goes back to the early 90's when Samsung made a trade deal with Qualcomm. As a result of the trade deal, Samsung were allowed to use Qualcomms products but only in the markets where Samsung's products didn't compete directly with Qualcomms i.e the USA.
Nobody held a gun to your head when you bought the device. You could've just done a simple Google search and found a way to import the SD variant. Samsung aren't discriminating - it's called business.
If you dont like the Exynos variant, the OnePlus 8 is being announced on the 14th - that'll surely have the SD865.
It sucks, the only software solution I can see is throttling TBH.
Honestly thinking about cutting my losses on my S20+
Sent from my SM-G986B using Tapatalk
Least expected from a flagship
I have a S20 and it heats up to that level that with a cover also it gets uncomfortable to hold. And this observation is with not any heavy use, very routine use like checking Gmail, watching Youtube, browsing Instagram.
I sold my one plus 5t and got this phone, very disappointed, should have waited and bought a one plus only. Samsung, if you are hearing me please fix this - if it's a hardware issue, please recall and provide a replacement, if it's a software issue please fix. But stop asking customers to go to service centres as it is not a specific problem to any phone. Most if not all exynos customers are facing it.
We been really ****ed over by samdong with latest updates the charging has gone from 1 hr to charge from 0 to 100 too 80 mins and only reason i can think of is because of the overheating that exynos is suffering so we pay nearly 1400 notes for this piece of **** and its getting worse on every update **** you samdong