Moto x pure edition with a com.android.phone process stopped - X Style (Pure) Q&A, Help & Troubleshooting

Okay so I have looked up online and found several sites with steps clearing the data out of the phone menu also the SIM Toolkit the bootloader ect.... I've done them all with no success! I would just do a factory reset if i had any chance of recovering my business files from the device after. since i have no chance of that I'm turning here. Please help and thanks in advance if your able

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What type of business files and where are they saved. also are you stock or custom. If custom this is a lot easier if stock you are going to need to hook up to a PC and hope you can copy files off.
If custom you can boot into TWRP and enable usb copy everything then factory reset.
If stock you should be able to copy everything if it works enough to switch it to drive mode. If not if you can enable usb debugging and adb you can copy the nand that way factory reset won't touch Sim or SD cards not 100% sure if you adopted storage though...

Related

[Q] is there a way to fully restore the phone to its factory settings?

including formatting the SD card and such, so it's the same as when it was bought?
I bought this phone used from someone off craigslist and they left quite a bit of extra things on there, pics, videos, apps, settings, and when I flashed R4.2, some of that stuff got left behind.
Now I want to start over with a fresh system, how would I go about doing this?
search the development section for odin. they will have instructions on how to do it.
I used ODIN to flash back to stock, then did reset to factory settings but it left a few intermittent directories for tunnybrowser, shootme, etc.
I get the feeling I should have reset to factory settings first, argh
You should have used root explorer to delete all that stuff first
nero beta
Damonkashu said:
I used ODIN to flash back to stock, then did reset to factory settings but it left a few intermittent directories for tunnybrowser, shootme, etc. I get the feeling I should have reset to factory settings first, argh
Click to expand...
Click to collapse
Those directories / folders still exist because none of the procedures you have done format the internal SD. No root explorer needed. Just format it yourself (following ODIN / Factory Reset) using the phone itself via "Menu->Settings->SD card and phone storage".
odin
ODIN has been on file analysis for a long time...any help would be appreciated
HectikDroid said:
ODIN has been on file analysis for a long time...any help would be appreciated
Click to expand...
Click to collapse
This happened to me earlier today, I had to turn off my vibrant and try again.
I followed these steps to get into Download mode.
1. Turn off phone
2. start ODIN on computer
3. plug USB cable into computer (not into phone just yet)
4. hold down both volume keys while plugging in USB to phone
5. Phone should boot into Download mode and be detected by ODIN

[Q] I9505 Help Needed ADB

Hi, I have a S4 i9505 with a problem, screen broken and no display at all + usb debugging is disabled.
Phone: Not rooted, original software, usb debugging disabled, no display at all
What I want to achieve: restore all my photos / videos on the phone memory, no sd card
What I have attempted:
installed ADB & fastboot based on instructions from http://forum.xda-developers.com/showthread.php?t=2786395
What I need help with:
- When i try to get into recovery mode, i wasn't sure if i am indeed in there since i can't see anything, but in total there's a vibration when i turn on the phone, and another vibration when i release the power up+power+home after pressing them down for about 5 seconds.
- When in command prompt I type adb devices and there was none, and when i type adb shell it says error: device not found
I have ensured all drivers for my phone are installed (even with PdaNetA4180 & UniversalAdbDriverSetup6 from cynanogen) but the error remains. refer to attached image.
I have done extensive search on the forum but still couldn't find any ways to get usb debugging enabled on my crippled phone.
Any step by step guide would really be helpful! Thanks
Ps. Main problem = device not found in adb , usb debugging disabled, screen no display/cracked
What do you want? To recover files? To my knowledge that is not possible.
You would first need to flash a custom recovery for adb to work in recovery.
Then you would need to allow the connection on your device (which you can't do).
Yes I need to recover photos only. Nothing else.
Please kindly guide the steps on how to flash a custom recovery (w/o control of the phone's display or touch)
Thanks.
Your device is shown connected in windows
Why not use the mtp protocol and copy whatever you want
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
If the photos are deleted by the factory reset then i am sorry to day but you cannot recover them even if you get the screen fixed
bomby481 said:
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
Click to expand...
Click to collapse
Your photos are gone and there is no way to get them back.

Trying to recover photos on soft-bricked phone

Hi all,
This is my first post here, I'll try to include everything but please let me know if I am missing any info. I'm using Windows 10, my phone is using Stock ROM 6.0.1, carrier unlocked from Telus to Rogers but bootloader shows device is Locked.
TLDR: I'm trying to recover the photos from my soft-bricked phone before doing a factory reset. I've tried to manually flash the firmware with fastboot by following the steps in service.xml, but the commands all appear to return OKAY without errors but there's no change in the phone's behaviour.
More Info: I've spent the last 2 days reading up on here and elsewhere online to learn as much as I can. I am honestly not sure what caused it the soft-brick. I was using my phone normally yesterday morning when it froze while browsing Facebook, so I tried to power it down, but I got caught in a bootloop and it wouldn't go past the logo screen. It's part of my morning routine to run updates, and I often (though not yesterday) transfer files to/from the phone through a USB cable, so could it be an internal memory problem? Other possibilities, while I was careful ultimately I did download an apk for Pokemon Go before it was released in my country, and I did also download a battery saving app, so there's risks from both of those but the timing seems wrong...
I can get into bootloader and recovery mode, but not factory mode. Wiping the cache partition did not help. The only way to power the phone down is from bootloader, otherwise the phone goes straight to the logo screen.
I've installed ADB/Fastboot using the 15 Second ADB Installer here, and believe I have all of the correct drivers from the WinDroid install. However I did not enable USB Debugging before this happened, so the only way I can get ADB to see the devices is to go to "Apply update from ADB" in recovery mode, but running "adb devices" brings the phone up as sideload. If I'm in bootloader, "fastboot devices" sees it, "adb devices" comes back empty.
I used the file XT1563_LUX_RETCA-ROGERS_6.0.1_MPD24.107-52_cid14_subsidy-RGRCA_CFC.xml.zip from the File Factory folder, and it looks right according to the software version in the .xml files, but I'm still new to this and I'm not sure if my best guess is educated enough.
In general I'm not too squeamish about voiding the warranty and don't care about losing my apps, it's the photos that I really do not want to lose (shame on me for not backing those up!). I'm wondering if there's a way to get my photos back before unlocking or doing a factory reset, but if there's a reliable recovery software I can use after the fact I may have to bite the bullet.
TIA for any help.
An update. I chose to wipe user data (NOT including personalized content), the phone rebooted but is looking different from before. Which in and of itself is alright, but makes me wonder if I flashed the correct firmware...?
During the setup process, I was given the option to restore data from 3 days ago, which was when the soft-brick occurred. I chose to recover most of my apps, however I can't see any photos. I tried Recuva but it could not see anything, I'll be trying trying the Wondershare Dr. Fone Android Recovery program and hope it finds the photos.

Blindly wipe A310f - some problems

Hi,
as my screen is defect, I want to sell my A310f in parts. Before that I obviously need to wipe it.
The following things I tried in the last days:
- wiping via ADB was not possible -> "unauthorized device" (I had no chance to put in USB-Debug-Mode [the phone should have been in this mode because I always put my phones in debug mode])
- wiping it straight from the phone -> I am on Marshmallow with stock recovery (had a custom recovery with custom kernel on Lollipop)
-> question1: when flashing Marshmallow, does it replace my custom recovery with the stock recovery?
-> question2: is the stock recovery in 6.0 identical to the one on Lollipop?
I assumed the recovery to be stock on my phone und to be identical to the one on Lollipop. So I booted my A310 in recovery and navigated blindly to wipe:
- 4*volume down
- 1* power
- 7*volume down
- 1* power
wait for some seconds
- 1* power
---> phone should have rebooted ... but it did not. It did not respond at all so I had to remove the battery.
After doing this I connected my phone via USB to my PC and tried to look if the internal SD has some more space (should be the case if the wipe was completed).
But now my PC doesn't show the internal SD in the explorer. Phone is charging as usual via USB.
Is this a good sign (wipe done) because the stock settings dont allow the PC to have access to the internal SD? Or did I screw up?
Thanks and regards,
blub
blub0815 said:
Hi,
as my screen is defect, I want to sell my A310f in parts. Before that I obviously need to wipe it.
The following things I tried in the last days:
- wiping via ADB was not possible -> "unauthorized device" (I had no chance to put in USB-Debug-Mode [the phone should have been in this mode because I always put my phones in debug mode])
- wiping it straight from the phone -> I am on Marshmallow with stock recovery (had a custom recovery with custom kernel on Lollipop)
-> question1: when flashing Marshmallow, does it replace my custom recovery with the stock recovery?
-> question2: is the stock recovery in 6.0 identical to the one on Lollipop?
I assumed the recovery to be stock on my phone und to be identical to the one on Lollipop. So I booted my A310 in recovery and navigated blindly to wipe:
- 4*volume down
- 1* power
- 7*volume down
- 1* power
wait for some seconds
- 1* power
---> phone should have rebooted ... but it did not. It did not respond at all so I had to remove the battery.
After doing this I connected my phone via USB to my PC and tried to look if the internal SD has some more space (should be the case if the wipe was completed).
But now my PC doesn't show the internal SD in the explorer. Phone is charging as usual via USB.
Is this a good sign (wipe done) because the stock settings dont allow the PC to have access to the internal SD? Or did I screw up?
Thanks and regards,
blub
Click to expand...
Click to collapse
"unauthorized device" means you'll have to click OK on the pop-up dialog in the phones display before you can use adb.
You have to do when you connect to adb first time, or after a factory reset to authorize cumputer access to it.
Probably not that easy with a broken display.
Q1: Yes, it will overwrite recovery with stock one.
Q2:Yes, they should function the same.
Do you have a lock on your screen?
Computer won't get any access to internal memory before is unlocked.
If you havn't removed your accounts in phone, then it's probably frp lock on as well.
I once was in the same position but for another device, but I managed to find a engineering boot/sboot which allowed adb at all times.
tys0n said:
"unauthorized device" means you'll have to click OK on the pop-up dialog in the phones display before you can use adb.
You have to do when you connect to adb first time, or after a factory reset to authorize cumputer access to it.
Probably not that easy with a broken display.
Q1: Yes, it will overwrite recovery with stock one.
Q2:Yes, they should function the same.
Do you have a lock on your screen?
Computer won't get any access to internal memory before is unlocked.
If you havn't removed your accounts in phone, then it's probably frp lock on as well.
I once was in the same position but for another device, but I managed to find a engineering boot/sboot which allowed adb at all times.
Click to expand...
Click to collapse
Additional info: before the described "wipe" procedure I was able to access the internal storage via PC (without having to click something on the screen, as it wasn't possible because of the broken screen).
Just after this "wipe" it is now not possible to access storage.
How long does it take to wipe the data? I probably just waited for some seconds
Yes I had a lock screen on my A3 (but as described I could access the storage no problem).
Sry, I dont understand what youn mean by that:
If you havn't removed your accounts in phone, then it's probably frp lock on as well.
Click to expand...
Click to collapse
Google is my friend...
The FRP lock would also suggest that the wipe was done correctly, right?
blub0815 said:
Additional info: before the described "wipe" procedure I was able to access the internal storage via PC (without having to click something on the screen, as it wasn't possible because of the broken screen).
Just after this "wipe" it is now not possible to access storage.
How long does it take to wipe the data? I probably just waited for some seconds
Yes I had a lock screen on my A3 (but as described I could access the storage no problem).
Sry, I dont understand what youn mean by that:
Google is my friend...
The FRP lock would also suggest that the wipe was done correctly, right?
Click to expand...
Click to collapse
Well..I don't know. Maybe you successfully wiped it if you can't see anything on your computer.
FRP lock means that if you factory reset your phone with pin/pattern lock set AND have a google account activated on phone,
you will have to log in with your google account after factory reset before you can use it again.
It is locked to your google account.
(if you sell it and someone changes the screen, it still needs to be logged in to your google account before frp can be removed so he can use the phone)
tys0n said:
Well..I don't know. Maybe you successfully wiped it if you can't see anything on your computer.
FRP lock means that if you factory reset your phone with pin/pattern lock set AND have a google account activated on phone,
you will have to log in with your google account after factory reset before you can use it again.
It is locked to your google account.
(if you sell it and someone changes the screen, it still needs to be logged in to your google account before frp can be removed so he can use the phone)
Click to expand...
Click to collapse
So it seems there is no way around and I need to check the mainboard with a display unit ...
Samsung gets on my nerves ....
Thanks for the Help!

My experience with FRP lock and how I solved it...

So my nephew brings me his galaxy s6 t-mobile phone... He forgot his lock pin so he factory reset it. Now he can no longer get into the phone because he doesnt know the correct email or password. I did some digging through the net watched a few videos... and found none of the methods they used to bypass the lock would work on his phone. Then I read about the Combination Rom (Factory Binary)... At this time I do not have any windows pc's and my VM will not read the usbs of the phone... (im not that experienced with vm to set this up) So i grabbed JOdin for linux and proceeded to try to flash the binary. However, JOdin did not work for me. So i found Heimdall and installed to learn that i had to find some weird way to run it as SU for it to work... Tho Heimdall worked like a charm.... With Heimdall I had to take the rom and completely extract it to a folder and find all the img files in it to install on heimdal like sboot, boot, cm, system, and quite a few others as well.I used the "PIT" file from the combination rom (which came in the download). When done installing the phone boots into Factory Binary... Interesting little rom... From here you can access settings, tho the instructions tell you to enable developer options and turn on usb debugging... in this rom they are set on by default i believe, so that was kind of a waste of time... then from the main menu you click the icon that looks like a calculator and type in "*#0808# where you are then presented with usb options. Select the last one on the list with adb at the end of it, click save and reboot. At this point I thought i was supposed to install the stock rom back (that was where i was lost) however all you have to do is let it boot back to binary. After it has reloaded... plug it into the pc and send it the proper adb instructions to disable frp lock. Techeligible has a batch file for use in windows, however if you dont have windows like me that does no good... So I went into the batch file with a text reader and extracted the information i needed ( 3 adb commands).In terminal i made sure my adb and fastboot were updated and working. I learned that when you type "adb devices" it will show the phone and if it says nothing else you are good to go. However it may give you a problem with permissions. If this is the case then unplug and make sure usb debuggin is on, you can also check that the adb is enabled again by doing the *#0808# command again and make sure the last selection is checked. When all is in order... At first I thought all commands must work for it to succeed... However this is not true at all. Only one of the adb commands will not give an error and at that time you can reboot into download mode and install the stock rom back on. After installation the phone will reboot and FRP Lock is no longer on... Now you can go into settings open up developer settings (tap build number till it unlocks) and select "OEM Unlock" and turn it on. Make sure usb debugging is on and you can boot back into download mode and install TWRP without a hitch.
I tried installing a couple of custom roms, however I have had no success with getting one to boot. (always stuck in boot loop even with wipe or factory reset) so I gave up and left him with the stock rom. If anyone has any idea of how i could get passed the bootloop maybe i can try again for him sometime and see how he likes various custom roms, but now he is happy he has his phone back working and it only took me a week of off and on frustration to figure it out... Hope this helps someone... (please dont ask for links) but if you do need help or have questions feel free to ask.

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