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Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Geggan said:
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Click to expand...
Click to collapse
Thanks for the tip. Play Music All Access released a half year ago, and before I didn't used a proxy to use the service. On 4.2.2 it worked well. Only on KitKat is this problem. I'll try to fix the update errors from the PC Suite, and a hard reset. I'll reply about it's success.
mastagw89 said:
Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
Click to expand...
Click to collapse
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
PAGOT said:
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thanks for the information, i think it's not about the Android version too. I think LG made some changes, because on my Nexus 7 on stock 4.4.2 it works fine. I found some forums about this problem, but on the Optimus G model, and without a solution. So I think the problem is on LG's side. I wrote a mail to them about the problems after the update, and they replied they are working on to fix them. I hope they will fix this too.
Running out of things to try
I have had the exact same issue since updating to 4.4.2 on my LG G2. I had to reset the Google framework app to finally get the update after weeks of trying. So initially thought the error was due to that. So I factory reset my device & still get the errors.
I have tried clearing cache, data, uninstalling all updates to play music. Still the same problems.
Updated the play app & still no resolution.
When I'm on mobile data I get the error on every song I play. On Wi-Fi I can go 5 to 10 songs before the same error pops up.
I have contacted T-Mobile & they confirmed that a lot of users have reported this after the 4.4.2 update me not just with the G2 but also with the galaxy S4 & note 3 after updating to 4.4.2 as well. I told them all the trouble shooting I've done & they told me to contact Google to find a solution.
Google play music support was unaware of this issue & after running me through the same steps told me to contact LG
LG once again was unaware of the issue & tired running me thorough the same steps again. Their conclusion was that my phone/the app was having trouble communicating with the Google servers. & directed me back to Google or T-Mobile.
So it's really frustrating since 4.4.2 has fixed a lot of my other issues (GPS, Bluetooth meta data, etc) but has given me a different & so far solution-less problem. :banghead:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
---------- Post added at 02:27 PM ---------- Previous post was at 02:08 PM ----------
I tested out a couple of scenarios for at least playing songs that were cached on the device.
Had the same problems with data turned on & off. & even in airplane mode.
The only time it played without the playback error was when I took the SIM card out. It's a bit strange I know, but I'm going to see if maybe getting a different SIM card form T-Mobile does anything to this issue.
---------- Post added at 02:51 PM ---------- Previous post was at 02:27 PM ----------
Here's the acknowledgement from Google on the issue!
Hello I understand you are getting a Music Playback Error on your LG G2 after updating to the Kit Kat software. I want you to know we have a team of specialists working very hard to resolve this issue. At this time their is a compatibility issue with the newest version of Kit Kat that was rolled out by the carrier to the LG G2.
We are working very hard to resolve this and I apologize for any inconvenience this may have caused. I'd recommend using a different device for now but I totally understand if you wish to cancel the service. If you'd like I can cancel this subscription and refund you for your troubles. Please let me know what you decide, I'll be in touch with you as soon as I receive a response from our engineers.
If you have any other questions or concerns feel free to reply directly to this email for additional assistance or contacts us at our Google Support site for further information.
RedTiki said:
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
Click to expand...
Click to collapse
No, I had just find a whole bunch of other threads for different phones from last year where people started having issues with google music who used Chromecast. It occurred to me that we have a Chromecast, and my wife uses it. I haven't used once, we both have T-mobile, but I have a Nexus 5. So I was just wondering if everyone else with a G2 and the same problem also had a Chromecast.
Maybe there's some service the Chromecast uses that foobars something Music uses. Someone else had mentioned that when Music errors like this, they restart their phone and if works properly. Maybe that Chromecast service doesn't start on boot, and so it doesn't cause an issue until after it is used.
*shrugs* just a theory.
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I don't have a Chromecast. I wrote to Google, and replied they consulted my case to a higher tier. I hope they can fix it in the Play Music app. I'm waiting for newer informations.
I also have the same problem andere its gettin worse everyvday. I tried it with an older version of play music but with no luck.
I hope they come with a fix soon because its getting really frustrating.
Sent from my LG-D802 using XDA Premium 4 mobile app
Same problem here. On my old SGS2 all was fine. With my new LG G2 I have this issue too. Sometimes all fine, then it stucks every minute/second.
Android 4.4.2
really annoying bug
Same error here on T mobile LG G2 running KitKat. Sometimes Google Music just works but then it wont play a thing for a while. Especially frustrates me when I am driving or when at the gym.
jcrabapple said:
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
im having the same issue.. if i am on mobile data or wifi. if i turn them off i will get the err less, like 2 or 2 songs. this is my primary source of music!! please help
Finally managed to get a Logcat with all the details of the crash. Lots of information in this... The process "Nexstreaming" goes haywire when the crashes happen. Lots of A2DP references as well. Hopefully somebody can make heads or tails of all of this.
I had one song playing on loop during this Logcat. This particular song crashes more often than any other in Google Play (for me anyway) . I'm wondering if the audio subsystem is getting flooded with too much bandwidth for the BT codec to parse?
https://app.box.com/s/4ll2w5dwvz4429tmqu2m
Sent from my LG-D800 using Tapatalk
Such an annoying issue.
Even with pinned music it won't always play
Funny thing I'm noticing is that - especially with pinned music - if a song crashes the player, it's highly likely that it'll crash the player again at the same point in the song. I have several songs that I can predict the exact places where the song will quit. It's not consistent from play to play though.
Sent from my LG-D800 using Tapatalk
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
XxZombiePikachu said:
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
Click to expand...
Click to collapse
On G2 where every MB is precious(16GB) no way I gonna put on it music. For me it's the streams. I am feeling lucky radio to be precise. And problems I get sometimes as the good ppl have described. (Finally joined the KK ranks with all its faults... woohoo)
Sent from my LG-D802 using Tapatalk
I have a strange experience music play stopped when opening gallery. Does anybody have this problem.
Pls let me know if u have any fix.
You need to give more details for someone to be able to help you...
like, which player you're using for music?
can you reproduce the problem?
if yes, mention the sequence to reproduce the problem, so that other users can also check...
Btw, I'm using n7player and I tried to open Gallery (Album mode) while the music is playing, but the music didn't stop.
Hope it helps...
I'm running PowerAmp playing 128 kbps MP3's and Gallery, view, scrolling thru pictures with flawless performance..
Sent by my 4.4.4_21.11.17_titan
(Unlocked) XT1064 Moto G (2nd Gen.)
http://waynekent.com/page6.html
"Praise Jah" YOU people.!
whatever7276 said:
You need to give more details for someone to be able to help you...
like, which player you're using for music?
can you reproduce the problem?
if yes, mention the sequence to reproduce the problem, so that other users can also check...
Btw, I'm using n7player and I tried to open Gallery (Album mode) while the music is playing, but the music didn't stop.
Hope it helps...
Click to expand...
Click to collapse
I was using google play music.
While playing when i open the gallery suddenly the player stopes.
I have also tried power amp. Rocket player. Both have a glitch while opening
Gallery but it plays after that glitch
Sent from my XT1068 using XDA Free mobile app
Same problem but while using Firefox or chrome
Hi,
I have also experienced the problem of the music player stopping all of a sudden but happens while I'm browsing. It persists no matter which player I use. I've tried clearing cache memory of the applications and from the bootloader as well. But has not helped.
What can be the solution for this?
Thanks.
omujeebr said:
I was using google play music.
While playing when i open the gallery suddenly the player stopes.
I have also tried power amp. Rocket player. Both have a glitch while opening
Gallery but it plays after that glitch
Sent from my XT1068 using XDA Free mobile app
Click to expand...
Click to collapse
Do you have LOTS of pics in your phone or card memory?
The only reason I can think of, is the ram memory couldn't handle multitasking when its fully utilized.
Our device has 1 GB of ram but the FREE memory is lower than 300 MB most of the time.
You'd look for the apps for its rem memory consumption and remove any unnecessary apps if needed.
BTW, I tested playing an MP3 file with Rocket Player and then opening the gallery app, but there was no glitch whatsoever.
Strangely, while testing Google play music I found that it stops playback as soon as it loses the focus to ANY other app...
Hope it helps.
whatever7276 said:
Do you have LOTS of pics in your phone or card memory?
The only reason I can think of, is the ram memory couldn't handle multitasking when its fully utilized.
Our device has 1 GB of ram but the FREE memory is lower than 300 MB most of the time.
You'd look for the apps for its rem memory consumption and remove any unnecessary apps if needed.
BTW, I tested playing an MP3 file with Rocket Player and then opening the gallery app, but there was no glitch whatsoever.
Strangely, while testing Google play music I found that it stops playback as soon as it loses the focus to ANY other app...
Hope it helps.
Click to expand...
Click to collapse
Thanks for your reply.
It really helps me.
I do have another question
Does anybody facing problem for ear speaker during call.
It only happens very few times.
What happens is i cant hear any voice from ear speaker. But the caller can hear me.
And i also tried speaker phone its also not working.
But when i tried with headset its working.
I googled and find out that its a problem with headset jack.
Does anybody found any fix for this.
I am sad bcz the latest update didn't fix this.
Hope the lollipop will fix this problem.
I am still in one month return period do i need complaint abt this problem to the flipkart.
I tried opening the Gallery while playing music using Google Music Player and the music didn't stop. But then again I only have around 400 pictures in my SD card.
omujeebr said:
I do have another question
Does anybody facing problem for ear speaker during call.
It only happens very few times.
What happens is i cant hear any voice from ear speaker. But the caller can hear me.
And i also tried speaker phone its also not working.
But when i tried with headset its working.
I googled and find out that its a problem with headset jack.
Does anybody found any fix for this.
I am sad bcz the latest update didn't fix this.
Hope the lollipop will fix this problem.
I am still in one month return period do i need complaint abt this problem to the flipkart.
Click to expand...
Click to collapse
By any chance, do you soft-reboot your phone. I had the same problem and realised that soft-reboot and the call problem were correlated to each other. I stopped the soft-rebooting, and the problem was solved.
Hope it helps
mahendru1992 said:
By any chance, do you soft-reboot your phone. I had the same problem and realised that soft-reboot and the call problem were correlated to each other. I stopped the soft-rebooting, and the problem was solved.
Hope it helps
Click to expand...
Click to collapse
What u mean by soft reboot. Can u please tell me how to do it
omujeebr said:
What u mean by soft reboot. Can u please tell me how to do it
Click to expand...
Click to collapse
Lol forget it. I don't think it's the same problem. You need root to soft reboot
mahendru1992 said:
Lol forget it. I don't think it's the same problem. You need root to soft reboot
Click to expand...
Click to collapse
U mean clearing dalvik cache ????
omujeebr said:
U mean clearing dalvik cache ????
Click to expand...
Click to collapse
No, soft rebooting is when only the software reboots, whereas hard reboot is that what you normally do, is when the hardware reboots as well, I think.
omujeebr said:
I do have another question
Does anybody facing problem for ear speaker during call.
It only happens very few times.
What happens is i cant hear any voice from ear speaker. But the caller can hear me.
And i also tried speaker phone its also not working.
But when i tried with headset its working.
I googled and find out that its a problem with headset jack.
Does anybody found any fix for this.
I am sad bcz the latest update didn't fix this.
Hope the lollipop will fix this problem.
I am still in one month return period do i need complaint abt this problem to the flipkart.
Click to expand...
Click to collapse
Since you still have an option for 30 days replacement and the problem highly seems like a hardware problem, you'd act fast to confirm the problem.
If I had this problem, I would have backed my data etc and try factory resetting the device.
Then without installing ANY apps....test the music playback for a while to try reproducing the problem...
You'd also try playing the music from device internal memory, to see if that makes any difference.
If the problem come back even once...I'd definitely ask for a replacement asap.
Btw, I never had this kind of problem, and no other person posted about this issue....so this could well be the hardware problem.
I'll suggest to make your decision fast...
whatever7276 said:
Since you still have an option for 30 days replacement and the problem highly seems like a hardware problem, you'd act fast to confirm the problem.
If I had this problem, I would have backed my data etc and try factory resetting the device.
Then without installing ANY apps....test the music playback for a while to try reproducing the problem...
You'd also try playing the music from device internal memory, to see if that makes any difference.
If the problem come back even once...I'd definitely ask for a replacement asap.
Btw, I never had this kind of problem, and no other person posted about this issue....so this could well be the hardware problem.
I'll suggest to make your decision fast...
Click to expand...
Click to collapse
Thanks for your reply.
I have contacted the flipkart.
They said a technical support will contact me with in 21.
Hello everyone I have the HTC One M8 running CM13 and I have this problem where VR apps start rapidly clicking with this white dot in the middle of the screen as soon as they're started up. The phone then becomes unresponsive as it is registering clicks from it, making the phone freeze up. The only way I can get out of this is by locking the phone and rebooting the phone from the lock screen. I thought it was the magnetometer in the phone doing this so I installed an app to read it and searched up the normal ratings for what the sensor should be at and everything looks fine. I have tried reinstalling Android with a different version and still the issue persists. After a while the phone starts heating up from this and on some of the VR apps I have tried that use the same cardboard system the phone will rapidly vibrate as well. I have spent hours trying to figure out what may be causing this and still, no luck. The phone is not in a case, no magnets are any where near it. NFC is turned off, all apps are updated. If anyone knows a solution to this issue that would be great, thanks!
*Bump* I still have this issue, can someone please help me with this?
It now seems to be happening in Pokemon Go... *Sighs*
Hey!
wdaniel546 said:
*Bump* I still have this issue, can someone please help me with this?
It now seems to be happening in Pokemon Go... *Sighs*
Click to expand...
Click to collapse
I have the exact same issue, the only time when the white dot wasn't showing was when my gyroscope was malfunctioning or just simply "off". I have no clue how to switch it off though.
wdaniel546 said:
*Bump* I still have this issue, can someone please help me with this?
It now seems to be happening in Pokemon Go... *Sighs*
Click to expand...
Click to collapse
had the exact same issue. same in pokemon go which ist a vr app. on several cm13 roms on my old m8.
only way i could fix it was to install a GPE rom. might be a cm13 bug for the m8 which never got fixed. so i guess anything not cm (aosp, gpe, stock) will work.
i dont own the m8 anymore but my old one and the one of a friend had ur issue on cm13. on gpe rom everything worked.
Sent from my Nexus 6P using XDA Labs
This problem was fixed a long time ago. The problem was the uncalibrated gyroscope, which they took out a few days after this thread was made. Just update your phone and it should work
Same exact issue
I have an Lgg3, same process I removed the magnet thinking that was the issue, I updated all apps, removed app and re-downloaded them, have an unlocked phone running total wireless so I used a Verizon sim and updated the phone to the newest version, recalibrated the phone, nothing I mean nothing I can find will work for this issue that I can find. Only does it with 360 apps not on 180.
---------- Post added at 04:27 PM ---------- Previous post was at 03:28 PM ----------
ShaneE21 said:
I have an Lgg3, same process but fixed the issue by turning off screen rotation and recalibrated the proximity sensor.
Click to expand...
Click to collapse
(I know there's a thread about the audio cutting out every 2 seconds, but mine is a bit different.)
Audio would play just fine for a day at most, then randomly all the audio would stop working.
More specifically, I get a music playback error, videos on facebook and youtube can not be played, and audio for games are absent.
I'd wake up and my phone alarm is missing.
The audio doesn't cut out the first 2 seconds of a video, at least not that I'm aware of. Audio everywhere just stops working.
Although, I found that clearing the cache and memory would sometimes fix it temporarily, as well as closing all apps.
Ultimately, I would restart the device (Since videos still won't load) and it would fix itself temporarily for another few hours.
I've done a factory reset, and the problem still persists.
Should I be worried if this is a hardware issue? I feel like this might just be a software issue alone, so I'm unsure whether to wait for a new software update or turn it in for a different phone.
I am also facing the same sound problem in Germany on O2. The problem starts randomly during a call and after that no sound in the whole mobile works. Earpiece, speaker, headphone and microphone stops working.
I have tried factory reset but it didn't resolve the problem. I have even tried Safe Mode, but the problem appears in that too.
It seems like phone app takes control of all the audio and then fails to release the control.
The only solution is to restart the phone.
andoavt said:
I am also facing the same sound problem in Germany on O2. The problem starts randomly during a call and after that no sound in the whole mobile works. Earpiece, speaker, headphone and microphone stops working.
I have tried factory reset but it didn't resolve the problem. I have even tried Safe Mode, but the problem appears in that too.
It seems like phone app takes control of all the audio and then fails to release the control.
The only solution is to restart the phone.
Click to expand...
Click to collapse
It happened to me on S8 and then I replaced with S8+ it is even more worse than that.
I found the issue. For me, it was the Facebook application running in the background. It's taking too much memory and causing the phone's audio to break for some reason.
Deleted it and I haven't had an issue with the audio ever since.
GOMiCHO said:
I found the issue. For me, it was the Facebook application running in the background. It's taking too much memory and causing the phone's audio to break for some reason.
Deleted it and I haven't had an issue with the audio ever since.
Click to expand...
Click to collapse
It is not a facebook issue in my case. As I have tried in safe mode and this problem appears in safe mode too. In safe mode, no application can run except systems apps.
andoavt said:
It is not a facebook issue in my case. As I have tried in safe mode and this problem appears in safe mode too. In safe mode, no application can run except systems apps.
Click to expand...
Click to collapse
It came back after 3 days, ya isn't facebook. This is too annoying to deal with.
It is a hardware issue, I can tap hard on the back of the phone in the middle and sound returns, try it next time.
---------- Post added at 03:04 AM ---------- Previous post was at 02:59 AM ----------
Someone please get a video of this, next time it happens to you record it, post it on twitter or facebook and get this warranty issue fixed, the best i got was send in your phone and we will get it back to you in 14 days, no advance exchange offered.
d33dvb said:
It is a hardware issue, I can tap hard on the back of the phone in the middle and sound returns, try it next time.
---------- Post added at 03:04 AM ---------- Previous post was at 02:59 AM ----------
Someone please get a video of this, next time it happens to you record it, post it on twitter or facebook and get this warranty issue fixed, the best i got was send in your phone and we will get it back to you in 14 days, no advance exchange offered.
Click to expand...
Click to collapse
I tried that, but it works better when I just clear the Ram/Cache. Which makes me believe this is a separate issue, more software than hardware.
GOMiCHO said:
I tried that, but it works better when I just clear the Ram/Cache. Which makes me believe this is a separate issue, more software than hardware.
Click to expand...
Click to collapse
It still happens after a cache clear, and clearly if you bang on the phone and a speaker stops or starts playing, thats a hardware issue. There is no software that would do this.
I believe it's both a software and hardware issue depending on the phone you got.
I really wish Samsung would do more to solve this issue.
I just found the problem to my issue.
It was a software issue, Facebook Chat Heads was interrupting the audio and video functionality.
I disabled it, a week has passed and the problem has disappeared.
GOMiCHO said:
I just found the problem to my issue.
It was a software issue, Facebook Chat Heads was interrupting the audio and video functionality.
I disabled it, a week has passed and the problem has disappeared.
Click to expand...
Click to collapse
And why when audio go off and i press the back of phone audio come on again? Not possible only software issue is hardware sure
imax1995 said:
And why when audio go off and i press the back of phone audio come on again? Not possible only software issue is hardware sure
Click to expand...
Click to collapse
Mine probably has a different issue from yours
Both mine and my wife's 6t are behaving weird. When we are watching Netflix, Youtube or any other apps, after a while, some random stop / resume happens, like if there is a bug with the touch screen....
I did some research and some say it's PIP, other because battery optimization...I tried all, even factory reset....
Does someone has the same issue or discovered how to fix this?
Thanks!
flbenini said:
Both mine and my wife's 6t are behaving weird. When we are watching Netflix, Youtube or any other apps, after a while, some random stop / resume happens, like if there is a bug with the touch screen....
I did some research and some say it's PIP, other because battery optimization...I tried all, even factory reset....
Does someone has the same issue or discovered how to fix this?
Thanks!
Click to expand...
Click to collapse
Try it with deep optimization off in battery optimization settings in the three dots menu.
Make sure your screen protector doesn't do some jedi mind tricks?
human75 said:
Make sure your screen protector doesn't do some jedi mind tricks?
Click to expand...
Click to collapse
Honestly, I thought about this...if nothing else helps I will peel that off and check if the issue disappears.
I had this happen when I was on oos as well, YouTube would just randomly pause all by itself. I also do not use a screen protector so that is not a problem, after switching to a custom aosp rom it no longer happens leading me to believe it's an oos bug while playing video ( only ever happened to me while watching videos never playing music).
If someone is facing the same problem, I think I figured it out. It had to do with an app that had permissions to be an administrator under the security menu.
Once I disable it the issue stopped.
Similar thing happening to me too, except youtube, google maps minimise to PiP randomly. Disabled PiP for both apps and it works fine now, although its annoying that i've lost that functionality.
lostunsunghero said:
Similar thing happening to me too, except youtube, google maps minimise to PiP randomly. Disabled PiP for both apps and it works fine now, although its annoying that i've lost that functionality.
Click to expand...
Click to collapse
My solution solved that PIP issue, at least for me...
flbenini said:
My solution solved that PIP issue, at least for me...
Click to expand...
Click to collapse
I have 2 apps that have admin privileges, both of which need them to work. It's definitely a bug in OOS recently as when I bought the phone I didn't have issues with this.