Nexus 6P: Bootloop - Nexus 6P Q&A, Help & Troubleshooting

Hey, Thanks for taking the time to help.
Device: Nexus 6P
Previously Working ROM: Pure Nexus
Recovery Type Was: TWRP
So, I was on Pure Nexus just fine and decided okay! It's been a few updates I'll just update to the newest version. Went ahead and did a Clean Flash, wiped everything in TWRP except the Internal Data, proceeded with a Flash for the new Vendor Image and then to the newest ROM. Restarted and an immediate boot loop.
Thought okay, whatever. I'll just use the my backup that I have! booted into TWRP did backup.. still boot loops. At this point I'm pretty upset cause I know I'm in a pretty terrible spot now, so I decide to do a Factory Image complete restore through Fastboot flash-all.bin.
CONTINUES to boot loop after that, also doesn't even install the stock recovery or something because after a stock flash it shows "No Command". Decided okay, I'll flash TWRP and attempt a factory reset in there, do so. Still boot loop.
So yeah, here I am.
Any advice?

The bootloop of death may have caught up with your phone. When did you get the phone, you may have to rma the device. There is a thread here that many have the same issue. Some have gotten rma out of warranty some didn't. You may want to try.

Hey, the "No Command" is actually stock recovery. You should see the Android on its back with it's chest plate open or something like that. A red exclamation mark in a triangle as well, IIRC.
When you're on that screen, hold power and press and release volume up and that'll take you into stock recovery. If that doesn't work, do it the other way around. Hold volume up and press power.
If you can get into stock recovery, you should be able to use ADB to pull your files, at least.
My 6P screen crapped out yesterday and I just had to pull data myself, let me know if you need any help.

Thanks for the replies, still stuck in a boot loop even after trying another Factory Image in case the one I got was just no good.
Still nothing, was able to get into the recovery even with the no command thing to Factory Reset/Wipe Cache and the problem still persists.
I'm at a loss at this point, I even tried to flash each file in order manually instead of with the flash-all command anddddddd nothing In the end, I'll probably try and RMA since I'm still within a year.
Anyone been through the RMA process want to give any tips on the process? Should I re-lock the boot loader before sending it in?

Don't even bother, you're screwed basically. Call Google or Huawei were you bought it from and ask for a out of warranty RMA. I got mine only last week after they had it for a week. Prepared to be given the run around if this is with Huawei. Google is currently out of 6P's so you might be given credit if you bought from them, that's a big BUT. Good luck and I hope you have a backup of your files off the phone.

bammyman said:
Don't even bother, you're screwed basically. Call Google or Huawei were you bought it from and ask for a out of warranty RMA. I got mine only last week after they had it for a week. Prepared to be given the run around if this is with Huawei. Google is currently out of 6P's so you might be given credit if you bought from them, that's a big BUT. Good luck and I hope you have a backup of your files off the phone.
Click to expand...
Click to collapse
Actually, I'm still within the 12 months. But I know that the whole Custom Rom thing kind of voids that. I did end up calling Huawei and ended up getting the in-warranty RMA started but... kind of scared cause I'm not sure if the whole flashing the thing with a non-offical ROM gets flagged some how.
Should I call back and specifically request an OOW RMA? Or just take my chances with the In-warranty RMA?

They do not care about custom roms. Just send it in with a factory reset. I sent mine in with Android O and they were fine with it

I'm sorry I don't know who to turn to for help. I have a Nexus 6p and it is stuck in bootloop. I'm phone illiterate so I don't even know how to go about fixing it. There are very important photos and voice notes on there of my father that I would like to preserve as they are the last things I have of him before he passed away. Willing to pay $ to get this fixed. Any ideas?

BB12345 said:
I'm sorry I don't know who to turn to for help. I have a Nexus 6p and it is stuck in bootloop. I'm phone illiterate so I don't even know how to go about fixing it. There are very important photos and voice notes on there of my father that I would like to preserve as they are the last things I have of him before he passed away. Willing to pay $ to get this fixed. Any ideas?
Click to expand...
Click to collapse
Are you able to get into recovery?

Related

4.1.2 OTA Stuck in bootloop

Hey guys,
I've just tried updating my Nexus 7 to 4.1.2 OTA, after the download was installed it tried to reboot and it's just hanging on the Nexus logo boot screen. I've tried to boot in to recovery mode but I just get the little android with the red exclamation mark triangle.
My device is not rooted and was previously running completely stock firmware 4.1.1, never tweaked at all.
Any ideas would be very helpful - apologies if this is a glaringly obvious fix, I haven't searched much as I'm posting from my phone.
Many Thanks
I am having the same problem but mine is rooted. So I was probably thinking I was having the problem cos it's rooted.
Sent from my Nexus 7 using xda app-developers app
venturion said:
Hey guys,
I've just tried updating my Nexus 7 to 4.1.2 OTA, after the download was installed it tried to reboot and it's just hanging on the Nexus logo boot screen. I've tried to boot in to recovery mode but I just get the little android with the red exclamation mark triangle.
My device is not rooted and was previously running completely stock firmware 4.1.1, never tweaked at all.
Any ideas would be very helpful - apologies if this is a glaringly obvious fix, I haven't searched much as I'm posting from my phone.
Many Thanks
Click to expand...
Click to collapse
Do you have the 4.2.1 bootloader? or it might not work.
Don't think so, it's completely standard. Been updated from 4.1.0 to 4.1.1 when I bought it, since then only change to the firmware I've made is today downloading 4.1.2.
Did you do a manual update or was it system self prompted update?
I was notified that an update was available by my device. I pressed install now, it downloaded and the device rebooted and started installing it. Then it triedvto boot back up and failed.
if this happened and you did NOT root or unlock the bootloader, then you are eligible for a replacement. go to the store you have bought it from and ask for a replacement unit. if you did unlock the bootloader, then you have to boot into bootloader and use this tool and select 9 after installation. it should return your device to stock, providing you can still boot into bootloader. good luck!
Billchen0014 said:
if you did unlock the bootloader, then you have to boot into bootloader and use this tool and select 9 after installation. it should return your device to stock, providing you can still boot into bootloader. good luck!
Click to expand...
Click to collapse
I'm in this boat, unlocked bootloader, and had this porblem. What tool are we speaking of?
Billchen0014 said:
if this happened and you did NOT root or unlock the bootloader, then you are eligible for a replacement. go to the store you have bought it from and ask for a replacement unit. if you did unlock the bootloader, then you have to boot into bootloader and use this tool and select 9 after installation. it should return your device to stock, providing you can still boot into bootloader. good luck!
Click to expand...
Click to collapse
I was hoping that wouldn't be the case to be honest and that I'd be able to fix it myself, ah well. Thanks a lot for your help
Just so everyone knows, I took my tablet back and got a new one, which when updated broke again. I got a third tablet and contacted Google directly, they told me they can't really help but try updating again, which I did and bricked my 3rd device in a row. When I called Google again they said I need to speak to Asus (regarding this issue with Android software) in terms of getting another replacement. Which means I'll be left without a device until they replace it!
Wow, the same problem as I had.
My brand new, stock nexus 7 (4.1.1) informed me there was an update so I allowed it to install it.
It was connected to the PC during the whole process.
It installed the update, but got stuck on the boot screen (the X logo). It took too long so I suspected something went wrong...
In a few minutes I was forced to learn how to do a forced restart, enter the recovery menu, etc.
But sadly nothing helped, as it ALWAYS ended up showing that X logo and would not go further. So I decided for a drastic measure and wiped the device (reset to factory settings). Unsurprisingly, it then booted fine and the new update was there.
Of course I lost all my game saves and other data... Really pissed off, but decided to swallow it for the time being.
If this happens at the next update, I'll definitely say goodbye to the Nexus. Would be a shame though, as it's a lovely device, very handy.
Just for the record, I live in the EU and the device was bought in a brick and mortar shop, and it had 4.1.1 installed.
bangawasawa said:
Wow, the same problem as I had.
My brand new, stock nexus 7 (4.1.1) informed me there was an update so I allowed it to install it.
It was connected to the PC during the whole process.
It installed the update, but got stuck on the boot screen (the X logo). It took too long so I suspected something went wrong...
In a few minutes I was forced to learn how to do a forced restart, enter the recovery menu, etc.
But sadly nothing helped, as it ALWAYS ended up showing that X logo and would not go further. So I decided for a drastic measure and wiped the device (reset to factory settings). Unsurprisingly, it then booted fine and the new update was there.
Of course I lost all my game saves and other data... Really pissed off, but decided to swallow it for the time being.
If this happens at the next update, I'll definitely say goodbye to the Nexus. Would be a shame though, as it's a lovely device, very handy.
Just for the record, I live in the EU and the device was bought in a brick and mortar shop, and it had 4.1.1 installed.
Click to expand...
Click to collapse
Hi. Slightly off topic, but maybe worth mentioning : I have exactly the same problem with the 4.1.2 OTA update of the Nexus S.
What did you do, reset to factory settings?
Sent from my Nexus 7 using xda app-developers app
bangawasawa said:
What did you do, reset to factory settings?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yes, but I had some difficulties doing it, couldn't even tell you exactly how I managed to.
I'm really disappointed by this OTA update, it shouldn't be more complicated than flashing an alternative ROM.

Nexus 6P stuck on boot screen

Hi guys,
Right so I really need some help right now,
My nexus 6p is enrolled with the beta program but I am unsure which particular version of nougat it is on...
So I was sending a snapchat last night, and the phone randomly crashed and restarted. It then did it again when I attempted to do the same again. It kept on repeating do to this till the point where it wont boot anymore, it gets to the google logo and crashes or occasionally gets to the part of the boot with the shapes and crashes. So its stuck in some kind of bootloop?
So the phone is enrolled in the Beta, but I have not done anything else to it such as rooting etc.
This is a really stressful situation for me right now, my phone is essential for me right now, as a student from the UK studying abroad in Canada, I cant do any exchanges or afford to buy a new phone.
I was wondering if someone could help me fix this, I really dont know anything about Android when it comes to this kind of thing, and if possible I really don't want to void the warranty.
A guide on what to do would be really appreciated, keeping in mind Im not experienced in doing this kind of thing on androids.
Thanks,
Ben
Can you boot into the bootloader/fastboot mode?
benhawley2711 said:
Hi guys,
Right so I really need some help right now,
My nexus 6p is enrolled with the beta program but I am unsure which particular version of nougat it is on...
So I was sending a snapchat last night, and the phone randomly crashed and restarted. It then did it again when I attempted to do the same again. It kept on repeating do to this till the point where it wont boot anymore, it gets to the google logo and crashes or occasionally gets to the part of the boot with the shapes and crashes. So its stuck in some kind of bootloop?
So the phone is enrolled in the Beta, but I have not done anything else to it such as rooting etc.
This is a really stressful situation for me right now, my phone is essential for me right now, as a student from the UK studying abroad in Canada, I cant do any exchanges or afford to buy a new phone.
I was wondering if someone could help me fix this, I really dont know anything about Android when it comes to this kind of thing, and if possible I really don't want to void the warranty.
A guide on what to do would be really appreciated, keeping in mind Im not experienced in doing this kind of thing on androids.
Thanks,
Ben
Click to expand...
Click to collapse
i have the same issue, i have tried using toolkits and even using fastboot commands and the phone just keeps getting stuck on the google logo screen. at this point i think i might have to get a replacement. unless some can offer a solution
Same issue
I have exactly the same issue. I am on Angler 7.1.1 Beta/NPF10C. Since the OTA came out everything was fine, until yesterday while trying to send a picture on Hangouts the phone froze and rebooted, and rebooted and rebooted. The bootloader is locked and no USB debugging enabled. So far I tried:
- wipe data/factory reset through recovery - first try, the phone reset and let me set it up, but then froze after 5 minutes and kept rebooting; after that any factory reset just get's stuck at Google logo at boot
- tried to adb sideload rescue OTA - previous build NBD90X starts verification and fails at 50% with the error: can't flash older over newer (duh!); and the ota build npf10c can't be read. I tried on Mac and Windows. No matter what I do adb can't read zip file. Also tried updated sdk tools and everything, no luck.
Read on Google forums that there is a chance of hardware issue and the phone must be returned for exchange if still under warranty.
Update: I was able to sideload rescue OTA on Linux, but the phone is still in bootloop. Only showing Google logo and reboots. I'll wait till next DP2 comes out and I will try to sideload it and see if it fixes the issue.
redduc900 said:
Can you boot into the bootloader/fastboot mode?
Click to expand...
Click to collapse
Yes I can, any suggestions as to what I can do?(sorry im a noob, but the bootloader is the power button and volume down menus right? haha)
Is there any way I can get my data off the phone?
.
So I followed these instructions for the rescue OTA (I cant post the links because im new to the site)
You can find it by going to the google help forums
Well I Got to Step 9 and it didnt work and it says a warranty or repair is the only recourse.
Is there no other way of fixing this? As I said before, a warranty replacement is not possible for me as I'm in the wrong country
benhawley2711 said:
Yes I can, any suggestions as to what I can do?(sorry im a noob, but the bootloader is the power button and volume down menus right? haha)
Is there any way I can get my data off the phone?
Click to expand...
Click to collapse
I don't think there is a way, since the phone is encrypted, boot-loader locked and oem unlocking is disabled. I think that is the whole purpose of having device secured, so none can get files from your phone.
---------- Post added at 01:29 AM ---------- Previous post was at 01:26 AM ----------
benhawley2711 said:
So I followed these instructions for the rescue OTA (I cant post the links because im new to the site)
You can find it by going to the google help forums
Well I Got to Step 9 and it didnt work and it says a warranty or repair is the only recourse.
Is there no other way of fixing this? As I said before, a warranty replacement is not possible for me as I'm in the wrong country
Click to expand...
Click to collapse
Looks like your recovery is bad and that is when warranty suppose to be used. However, even if there is warranty, Huawei website states that they won't cover improper testing of the devices, which I think falls under beta testing category.
denys2000 said:
I don't think there is a way, since the phone is encrypted, boot-loader locked and oem unlocking is disabled. I think that is the whole purpose of having device secured, so none can get files from your phone.
---------- Post added at 01:29 AM ---------- Previous post was at 01:26 AM ----------
Looks like your recovery is bad and that is when warranty suppose to be used. However, even if there is warranty, Huawei website states that they won't cover improper testing of the devices, which I think falls under beta testing category.
Click to expand...
Click to collapse
At this point, I'm not too bothered about my data, because all my photos have backed up to google photos.
Should I just attempt a factory restore? I know someone above said their phone just froze after 5 mins, but I suppose I could try and unenroll from the beta in that time and hopefully take me back to a stable release without the bug.
- I'm not sure if that will work though :/
benhawley2711 said:
At this point, I'm not too bothered about my data, because all my photos have backed up to google photos.
Should I just attempt a factory restore? I know someone above said their phone just froze after 5 mins, but I suppose I could try and unenroll from the beta in that time and hopefully take me back to a stable release without the bug.
- I'm not sure if that will work though :/
Click to expand...
Click to collapse
If you have no worries about losing data then you should try a factory reset, after all it might help. IMO you should definitely unenroll from beta at this point.
denys2000 said:
If you have no worries about losing data then you should try a factory reset, after all it might help. IMO you should definitely unenroll from beta at this point.
Click to expand...
Click to collapse
Yeah, so it wont let me go into recovery mode just bootloops, safe to say its pretty f***ed.
Suppose trying to claim warranty is all I can do, but can't do that for two months.
At this point, I'm gonna have to admit defeat and buy a new phone until I can claim the warranty back in the UK when I return.
benhawley2711 said:
Yeah, so it wont let me go into recovery mode just bootloops, safe to say its pretty f***ed.
Suppose trying to claim warranty is all I can do, but can't do that for two months.
At this point, I'm gonna have to admit defeat and buy a new phone until I can claim the warranty back in the UK when I return.
Click to expand...
Click to collapse
Good luck with the warranty. Unfortunately, mine has ended and I am currently using my girlfriend's old iphone 5s with a tiny tiny tiny screen
I used adb and sidecar and all the stuff mentioned by others. it says 100% and i rebooted my device and still google logo occuring and its not fixed. Any other option that i can try now?
[Guide] Fool/Noob proof way to do clean installs on Nexus Devices
http://forum.xda-developers.com/nexu...talls-t3518311
try this clean install should work
KKPGAME said:
I used adb and sidecar and all the stuff mentioned by others. it says 100% and i rebooted my device and still google logo occuring and its not fixed. Any other option that i can try now?
Click to expand...
Click to collapse
use these commands in bootloader.
adb shell dd if=/dev/zero of=/dev/block/platform/soc.0/f9824900.sdhci/by-name/modemst1 bs=16384
adb shell dd if=/dev/zero of=/dev/block/platform/soc.0/f9824900.sdhci/by-name/modemst2 bs=16384

Unlocked Nexus 6P Stuck in a Bootloop - Proper Reset Necessary?

Since I got my Nexus 6P sometimes it could just hang and then restart, I thought this was nothing major so I did nothing about it. Today however, I got a couple of these restarts in one day and after the last one I can't boot. The unlocked bootloader message appears, then the Google logo and after that it keeps looping. I can get into bootloader, however when I try anything there (boot into recovery, BP tools or "factory") it just starts looping again. I have tried restoring nexus 6p system images with Google's "flash-all" bat file, and with Heisenberg's method on 2 different android versions and it goes through without problem, however I'm still stuck in a bootloop.
Any help would be appreciated.
Thanks.
Try flashing all of the factory image files manually. If it still fails to boot, contact Google / Huawei for an RMA.
RoyJ said:
Try flashing all of the factory image files manually. If it still fails to boot, contact Google / Huawei for an RMA.
Click to expand...
Click to collapse
I've been through 5 so far. I'll give them a call tomorrow morning and see how it goes. Hopefully the warranty still covers me. I've done some digging around, and what is happening to me is the exact same thing as what is happening to some people through the OTA nougat update, with the only solution being exactly what you said.
I just really hope I can actually get a replacement as I have done nothing wrong on my side, it seems to be purely Huawei's fault. Thanks anyway.
Called them this morning. The person on the phone said that because the phone was rooted, it would need out of warranty repairs (which is ridiculous as this exact issue happens to people that were never rooted and didn't even unlock the bootloader, who can get a replacement for free). I'll see how it goes.
domdomrys said:
Called them this morning. The person on the phone said that because the phone was rooted, it would need out of warranty repairs (which is ridiculous as this exact issue happens to people that were never rooted and didn't even unlock the bootloader, who can get a replacement for free). I'll see how it goes.
Click to expand...
Click to collapse
How did they saw if your phone was rooted? Did you told them?
GKti22 said:
How did they saw if your phone was rooted? Did you told them?
Click to expand...
Click to collapse
The guy at Huawei didn't really know what the warranty covers. I mentioned trying to restore from Google's factory images (implying that I unlocked the bootloader) and he said that this might have voided the warranty (which I'm pretty sure it hasn't) as it is a software modification in a sense, but he's not entirely sure. They're going to send me a box to send the phone to them, and through that they'll be able to tell that no modifications have happened I hope (it's technically all stock and unrooted now, it just doesn't boot up). If they do try and charge me, I'll call the actual repairs team (as they're not available today) and explain the situation. No way am I paying for something like this as it hasn't happened through my own fault.
Under Europe regulations THEY have to formally prove the software modifications lead to the hardware fault (if that's a hardware fault) and that would be really bad publicity for Huawei. Not sure how UK applies that to its local right.
Root may very well void the warranty based on an old thread on XDA here that's buried in the general section somewhere, but an unlocked bootloader absolutely will not void the warranty.
Hi, can someone please upload the build.prop for nexus 6p 7.1 dev preview, I did some changes and now stuck in boot loop, also the backed up copy that I have has previous version names and all according to 7.0 , I am stuck in twrp and don't have computer then how is it possible to make changes directly from twrp terminal, I tried "vi build.prop" and was able to see build.prop but couldn't edit, Thanks
Here you go https://paste.debian.net/897221
For anyone wondering, I got the phone the other day and they fixed it under warranty. No extra costs or anything (I enclosed a letter giving proof as to why I believe it should still be under warranty, and it worked fine). The serial number and IMEI has changed, so it leads me to think that it was indeed a motherboard failure. Thanks for the help!

Nexus 6P BOOTLOOP after using Facebook

1 hour ago, I was checking Facebook, and a moment later, my phone started to restart... After a few moments, I realized that my phone was in bootloop. I tried booting into recovery, but It started a bootloop again. Flashed TWRP, nothing happens, still bootloop. Flashed vendor, system, boot, cache, recovery, radio, bootloader from lastest factory image. I have very important data on my phone, so the last thing I want to do is to do a factory reset. But I still hope that I can somehow get the userdata partition from bootloader or somehow make it boot. Can you help me? The only thing I can open right now is bootloader.
I'm having an exactly the same problem with you.
The only difference is that I didn't use Facebook.
I dared to lose my every data so I formatted userdata partition of my phone and flashed stock image, but it didn't fix mine.
I failed at figuring out the solution yet, but there's still one hope.
When I contacted with huawei, they said there's an upcoming update, and it will fix bricked phones.
I don't know if it will work, but considering you had your bootloader unlocked and can access it, and you have some important datas that you don't wanna lose, I recommend you keep your phone until the update gets released, then manually flash it without wiping your user data.
Given our phone's symptom is exactly the same and you tried similar methods I've tried, this is the best way I think you can try.
Good luck. You're in the same boat with me.
frostydawn said:
I'm having an exactly the same problem with you.
The only difference is that I didn't use Facebook.
I dared to lose my every data so I formatted every partition of my phone and flashed stock image, but it didn't fix mine.
I failed at figuring out the solution yet, but there's still one hope.
When I contacted with huawei, they said there's an upcoming update, and it will fix bricked phones.
I don't know if it will work, but considering you had your bootloader unlocked and can access it, and you have some important datas that you don't wanna lose, I recommend you keep your phone until the update gets released, then manually flash it without wiping your user data.
Given our phone's symptom is exactly the same and you tried similar methods I've tried, this is the best way I think you can try.
Good luck. You're in the same boat with me.
Click to expand...
Click to collapse
Yes, but we can wait for this update for months.. Also, when you flash a factory image, you lose you data (correct me if I'm wrong). So, it doesn't matter to me, if I try to format user data, or wait for the update. Hm...
fftorettol said:
Yes, but we can wait for this update for months.. Also, when you flash a factory image, you lose you data (correct me if I'm wrong). So, it doesn't matter to me, if I try to format user data, or wait for the update. Hm...
Click to expand...
Click to collapse
Well, android 7.1.2 beta for nexus 5x, pixel, or etc was released a few days ago, and for nexus 6p, it'll be released soon.
This is just my imagination, but maybe they're taking some times fixing boot loop so the release for 6p is getting late.
Also, you can flash factory images without user data lose by manually flashing it using fastboot commands.
The released image will contain some .img files, then you can extract it and then only flash required files without formatting userdata partition.
Don't use flash-all.bat, and use fastboot commands to selectively install image files except for userdata.
frostydawn said:
Well, android 7.1.2 beta for nexus 5x, pixel, or etc has been released a few days ago, and for nexus 6p, it'll be released soon.
This is just my imagination, but maybe they're taking some times fixing boot loop so the release for 6p is getting late.
Also, you can flash factory images without user data lose by manually flashing it using fastboot commands.
The released image will contain some .img files, then you can extract it and then only flash required files without formatting userdata partition.
Don't use flash-all.bat, and use fastboot commands to selectively install image files except for userdata.
Click to expand...
Click to collapse
Right! I've just got an idea to try older factory image versions for Nexus 6P... Mabye I get it working . I will let you now
I'm on the same boat as both of you guys. I tried installing TWRP but it continues to bootloop.
I have some important data I didn't get a chance to backup. and would not want to send it back/factory reformat.
Here's my thread:
https://forum.xda-developers.com/nexus-6p/help/nexus-6p-bootloop-to-recover-files-t3551455
Please keep us updated.
stillwind said:
I'm on the same boat as both of you guys. I tried installing TWRP but it continues to bootloop.
I have some important data I didn't get a chance to backup. and would not want to send it back/factory reformat.
Here's my thread:
https://forum.xda-developers.com/nexus-6p/help/nexus-6p-bootloop-to-recover-files-t3551455
Please keep us updated.
Click to expand...
Click to collapse
frostydawn said:
Well, android 7.1.2 beta for nexus 5x, pixel, or etc was released a few days ago, and for nexus 6p, it'll be released soon.
This is just my imagination, but maybe they're taking some times fixing boot loop so the release for 6p is getting late.
Also, you can flash factory images without user data lose by manually flashing it using fastboot commands.
The released image will contain some .img files, then you can extract it and then only flash required files without formatting userdata partition.
Don't use flash-all.bat, and use fastboot commands to selectively install image files except for userdata.
Click to expand...
Click to collapse
Guys, did you manage to fix it? I was doing some research, talking to some persons, and they said that it is probably a hardware problem. So, I went to the nearest Huawai servis, and they told me, that if the problem is really on hardware, it will cost me around 340€ (363 dollars) to replace motherboard... I can't afford that much... Its is almost a price of a new phone. I hope you came up with some better solutions.
fftorettol said:
Guys, did you manage to fix it? I was doing some research, talking to some persons, and they said that it is probably a hardware problem. So, I went to the nearest Huawai servis, and they told me, that if the problem is really on hardware, it will cost me around 340€ (363 dollars) to replace motherboard... I can't afford that much... Its is almost a price of a new phone. I hope you came up with some better solutions.
Click to expand...
Click to collapse
For now, I failed.
New 7.1.1 minor build update didn't fix my phone.
And google said they can't assure there will be update that will fix my phone.
I'm waiting for 7.1.2 beta, and if that doesn't work, well.. I don't know.
Maybe I should await 7.1.2 official, or.. just give up everything.
My hope is getting faded, and yeah.. for now, I can do nothing but wait for update.
Actually, I don't think those updates will work.
I'm just giving it a last chance, since repair service at here also costs about 350$, and if I fail, I should keep using Nexus 5.
Ah... It didn't took 2 weeks for my phone to be bricked after I bought this phone.
I really want to get this phone back, but the hope is too faint.
frostydawn said:
For now, I failed.
New 7.1.1 minor build update didn't fix my phone.
And google said they can't assure there will be update that will fix my phone.
I'm waiting for 7.1.2 beta, and if that doesn't work, well.. I don't know.
Maybe I should await 7.1.2 official, or.. just give up everything.
My hope is getting faded, and yeah.. for now, I can do nothing but wait for update.
Actually, I don't think those updates will work.
I'm just giving it a last chance, since repair service at here also costs about 350$, and if I fail, I should keep using Nexus 5.
Ah... It didn't took 2 weeks after I bought this phone.
I really want to get this phone back, but the hope is too faint.
Click to expand...
Click to collapse
Exactly... I was thinking... What if we lock the bootloader and send the phone to repair service with warranty papers... Do you think that can actually work out? Can they see that the phone was rooted, if we lock the bootloader with ADB Shell?
fftorettol said:
Exactly... I was thinking... What if we lock the bootloader and send the phone to repair service with warranty papers... Do you think that can actually work out? Can they see that the phone was rooted, if we lock the bootloader with ADB Shell?
Click to expand...
Click to collapse
I live in South Korea and in my country, they provide repair by post service for devices in the warranty period.
For me, my warranty is expired, so I had to bring it to the service center myself.
I've locked the bootloader and brought it the center.
They didn't check if it was ever unlocked or rooted.
The engineer only tried rebooting my phone several times, and said he should replace the motherboard. And they said they couldn't fix it for free because the warranty is expired.
I don't know how Huawei in your country will handle it, but I think if you flash the stock image and lock your phone, maybe they won't see that was ever rooted.
But I also don't know if they will provide free repair.
No luck on my end. I tried everything... I've been flashing and repairing problems like these since the nexus one but I'm totally stumped. Lucky/Unlucky for me I've only had the device for 3 months so I have an RMA ready since it is under warranty.
Most importantly tho is that I want to recover the files on the device which will not happen if I take it to the repair center as they reflash all the devices before proceeding to fix it.
I tried getting TWRP but the device reboots back into the boot as soon as I select recovery.
Also tried flashing everything but user data using flashboot and the nexus 6 .img files but still in the same situation.
I just wished they would've at least added a microsd option so I could at least have some of my files back...
I don't think I will ever get a phone without microsd option again or root and unlock bootloader on every device I get. This was the first phone I decided not to mess around with since everyone kept telling me to enjoy the stock experience....
Worse experience to date with android.
Well I gave up trying to fix it by software, and found another solution.
My warranty is expired, so it wasn't cost-efficient to bring my phone to official service center.
Now I bought a display-broken phone at about 60 dollars.
Gonna bring it to an engineer and replace my phone's motherboard with its intact one.
frostydawn said:
Now I bought a display-broken phone at about 60 dollars.
Click to expand...
Click to collapse
That's a great price. Is it the H1512 (International) and where did you purchase? Haenguneul bileoyo.
v12xke said:
That's a great price. Is it the H1512 (International) and where did you purchase? Haenguneul bileoyo.
Click to expand...
Click to collapse
It seems like you're Korean like me.
I bought it from Naver Cafe Google Reference Nexus Forum's market.
And yeah. It's H1512.
No, i'm not Korean but I spent a couple of years working in Okpo and Ulsan on several projects. There is a guy from KL in another thread looking for an H1512 motherboard. I'll pass your info on to him. Thanks.
v12xke said:
No, i'm not Korean but I spent a couple of years working in Okpo and Ulsan on several projects. There is a guy from KL in another thread looking for an H1512 motherboard. I'll pass your info on to him. Thanks.
Click to expand...
Click to collapse
Well, then tell him this too.
Naver Cafe 'Joonggonara'
This is one of the largest market for used stuffs.
frostydawn said:
Well, then tell him this too.
Naver Cafe 'Joonggonara'
This is one of the largest market for used stuffs.
Click to expand...
Click to collapse
Link Product
VN_Optimus said:
Link Product
Click to expand...
Click to collapse
It was a one-off purchase of a broken phone on a Korean market equivalent of Craigslist. You'll have to dig around and find one locally... and be lucky, too.
I just had reboots today for the first lasting about 20 minutes. I was able to get into Recovery and clear the cache and then shut down the phone. Upon restart it looped a few times and then fully booted (thankfully). I have placed the latest firmware in the phone in the hope that if this happens again I can flash the firmware and access the phone.
I hope this helps a bit.
I am rooted and running N2G47H.
Doc
DocEsq said:
I just had reboots today for the first lasting about 20 minutes. I was able to get into Recovery and clear the cache and then shut down the phone. Upon restart it looped a few times and then fully booted (thankfully). I have placed the latest firmware in the phone in the hope that if this happens again I can flash the firmware and access the phone.
I hope this helps a bit.
I am rooted and running N2G47H.
Doc
Click to expand...
Click to collapse
Hopefully it will but realistically this could be the beginning of the end for your phone given the 6P history with the boot loop of death. Presumably your phone is out of warranty?

tmobile s8 boot loop-ish

hey all,
Saturday morning a wake up to my alarm on my phone (SM-G950U T-Mobile Stock since new) and turn off the alarm and proceed to check email and scroll social medias. A few minuted later phone turns off and starts boot looping. Occasionally it would boot to home screen and i could unlock it but then maybe 30 seconds later it would start boot loping again. Now it either just boot loops or boots straight to recovery . I have tried flashing current firmware in case it was corrupted and i have tried accessing it through ADB. I know for a fact USB debugging is on because I just used abd to pull wifi passwords 2 weeks ago, but when I try to [ abd devices] if comes up as unauthorized and I cannot proceed. I know everyone will suggest a factory reset, but I am hoping someone has a trick for extracting files. I dont care about most on my phone, but I would like to save the pics from my GF and I trip this past august. Apparently I didnt have my photo library set to sync to cloud -_-
thanks
-chip
update: it appears there is a pattern. it boot loops or boots to recovery (after a blue failed system update screen) 99% of the time. the 1% it boot fully and then crashes is only when battery is 0% . it for some reason is only trickle charging and isnt getting enough juice when it does boot fully to stay on . But if i leave it charging a while it will then only boot loop or boot to recovery. Strange...any way I had enough time this past boot to reauthorize usb debug.....wish me luck with adb
....nevermind. still shows up as unauthorized
chip102 said:
hey all,
Saturday morning a wake up to my alarm on my phone (SM-G950U T-Mobile Stock since new) and turn off the alarm and proceed to check email and scroll social medias. A few minuted later phone turns off and starts boot looping. Occasionally it would boot to home screen and i could unlock it but then maybe 30 seconds later it would start boot loping again. Now it either just boot loops or boots straight to recovery . I have tried flashing current firmware in case it was corrupted and i have tried accessing it through ADB. I know for a fact USB debugging is on because I just used abd to pull wifi passwords 2 weeks ago, but when I try to [ abd devices] if comes up as unauthorized and I cannot proceed. I know everyone will suggest a factory reset, but I am hoping someone has a trick for extracting files. I dont care about most on my phone, but I would like to save the pics from my GF and I trip this past august. Apparently I didnt have my photo library set to sync to cloud -_-
thanks
-chip
update: it appears there is a pattern. it boot loops or boots to recovery (after a blue failed system update screen) 99% of the time. the 1% it boot fully and then crashes is only when battery is 0% . it for some reason is only trickle charging and isnt getting enough juice when it does boot fully to stay on . But if i leave it charging a while it will then only boot loop or boot to recovery. Strange...any way I had enough time this past boot to reauthorize usb debug.....wish me luck with adb
....nevermind. still shows up as unauthorized
Click to expand...
Click to collapse
Ive had similar cases happen with older models. May be time for a battery. They will do crazy **** when the battery crashes. When you flashed stock firmware you lost adb authorisation. Need to get the system back first for that.
TheMadScientist said:
Ive had similar cases happen with older models. May be time for a battery. They will do crazy **** when the battery crashes. When you flashed stock firmware you lost adb authorisation. Need to get the system back first for that.
Click to expand...
Click to collapse
thank you very much. my battery life was greatly suffering and the USB-c port was worn pretty bad. Ill grab a new battery and hope that works.
chip102 said:
thank you very much. my battery life was greatly suffering and the USB-c port was worn pretty bad. Ill grab a new battery and hope that works.
Click to expand...
Click to collapse
Cheapest fix in my opinion. I saw another thread a guy dropped his. Now detects 9008 how to fix. More than likely a phone wont just not boot. Or lose programming unless a hardware issue. So if it was just running and quit. Not modding stuff really. More likely than not its gonna be some form of software. But hardware.
TheMadScientist said:
Cheapest fix in my opinion. I saw another thread a guy dropped his. Now detects 9008 how to fix. More than likely a phone wont just not boot. Or lose programming unless a hardware issue. So if it was just running and quit. Not modding stuff really. More likely than not its gonna be some form of software. But hardware.
Click to expand...
Click to collapse
Replaced Daughter board and battery. No improvement :/ bummer
the only time i can get it back into recovery is after a "successful" flash with odin. by successful i mean that it says it worked but it just continues to boot loop or boots to recovery. attached is a picture of the info i get in recovery every time. hope someone can shed some light in the issue. im using my old phone so i dont feel pressured to call the data a loss and try a factory reset just yet....my old phone is a POS though
chip102 said:
the only time i can get it back into recovery is after a "successful" flash with odin. by successful i mean that it says it worked but it just continues to boot loop or boots to recovery. attached is a picture of the info i get in recovery every time. hope someone can shed some light in the issue. im using my old phone so i dont feel pressured to call the data a loss and try a factory reset just yet....my old phone is a POS though
Click to expand...
Click to collapse
Yea some one tried to root it using the edl safestrap thread. Only wsy to fix it is filled the steps and reflash jrkruses pie rom. One of my mother boards are in the same state. That's the only way dm verity fails. Is his rom method.
There's some easy to flash a cache wipe in Odin but I hadn't found it yet. I have 2 mother boards and one is identical. I flash this stock and lose download or recovery. but the errors you show are only from doing that edl safestrap
Ill be honest..i have no idea what you are talking about. Ive messed with the software with previous devices and never heard of safe strap. This one has been bone stock since I got it from Tmobile and i haven't attempt to flash anything until i had this issue. never tried to root it
TheMadScientist said:
Yea some one tried to root it using the edl safestrap thread. Only wsy to fix it is filled the steps and reflash jrkruses pie rom. One of my mother boards are in the same state. That's the only way dm verity fails. Is his rom method.
There's some easy to flash a cache wipe in Odin but I hadn't found it yet. I have 2 mother boards and one is identical. I flash this stock and lose download or recovery. but the errors you show are only from doing that edl safestrap
Click to expand...
Click to collapse
chip102 said:
Ill be honest..i have no idea what you are talking about. Ive messed with the software with previous devices and never heard of safe strap. This one has been bone stock since I got it from Tmobile and i haven't attempt to flash anything until i had this issue. never tried to root it
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-s8/development/root-t3904613. This thread can help you at least get pie back up and running. I wouldn't mess with no more. I haven't had much luck with mine. But I did get it booting again

Categories

Resources