Files didn't transfer from S5 to S8 - Samsung Galaxy S8 Questions and Answers

Bought the new Galaxy s8 from Sprint. Person at the Sprint store transferred data from my old Galaxy s5 but not all apps were transferred. I no longer have the old phone. What do I do to find the missing apps.

They should still be tied to your Google account. Open the Play Store -> menu button (upper left corner) -> "My apps & games" -> "Library".
If you've installed a ton of apps it will take a while to look through the list, in that case it might be easier to look through on your PC (play.google.com).

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How do google backups work with two phones on the same acct?

I have two phones using the same primary account. I have disabled the backup data to google option, because I don't want my app settings on both phones to be identical. Does anyone know if this backup feature is smart enough to keep the data from different phones separate? Or will my settings be overwritten with settings from the other phone for apps that back up to google?
I have the same account on 3 phones... MT4G, MT3G-Slide (backup phone) and a SamSux Behold 2 that I loaded with games and pulled the Dialer.apk and SMS/MMS.apk out so my 8yr old could have it (she calls it her "Android Touch because iPods suck") and Google backup only restores what was on each particular phone.
Example : I swapped out the ROMs on my MT3G-S today and when I logged into Google it only re-downloaded the apps that were on that phone before I wiped and installed new ROM, it did NOT include any of the apps or games I have on just the MT4G or just on the BH2.
EDIT : if you go to https://market.android.com/ after logging in with your account you will see "My Market Account" click that and on the left you'll see a tab labeled "Settings". when you click that you will see every android phone you have used that gmail account for.
I thought (possibly incorrectly) that "Back up data with my Google Account" only took effect when replacing your phone. For that reason I have it turned off on my 3 devices, but maybe I am being too cautious?

[Q] Cant see previous downlaoded apps

Hey
I recently reset my mobile now when I go in to Market there is no option for my downloads to see my previous downloaded apps?
I am logged into my google account on the phone aswell.
Also when im in the apps market it seems to look different compared to what it did before.
I can download and install new apps fine but I want to find the ones i purchased previouslly.
thanks
Try going to Settings > Applications > Manage Applications > Market > Clear data and cache.
Then open the Market again and go to My apps. You may have to do this a few times, but that always fixes it for me.
Thanks that looks better then before. I now have my apps option there. But in my apps there isn't any of the apps that i purchased previous to resetting the phone?
Hmm, do you have multiple google accounts setup on your phone? Are you sure you bought the apps with the account that is signed in to the market? That's all I can think of.
You can make sure by going to https://market.android.com/account and seeing if the apps you purchased are there. Search for an app you paid for on the website, and where it normally says "Install" it should say "Purchased".
When I got my new G2, it didn't show my previously paid for apps, but if I typed their name in the search box it would show the app and that I had paid for it already.

My Nexus 7 wont appear on my Play Store devices list.

Well, the thing is I got my Nexus 7 (32gb edition) like 5 days ago. I entered my Google account and even purchase apps from the Play Store app in my device and even installed apps through the web Play Store on my PC. Today my N7 disappeared from my list of devices in Play Store and I have no idea why, so I can't install anything from my PC via web. I went to the "My Orders & Settings" at the bottom of Play Store on my PC browser, then go to Settings to see if my device were unchecked to not be visible and it even won't appear there.
I'm using the same account in both. I can install apps only through my device Play Store.
So my question is, where in the world is my N7 and ahow can I make it appear in the list again?
Best regards.
alainalemany said:
Well, the thing is I got my Nexus 7 (32gb edition) like 5 days ago. I entered my Google account and even purchase apps from the Play Store app in my device and even installed apps through the web Play Store on my PC. Today my N7 disappeared from my list of devices in Play Store and I have no idea why, so I can't install anything from my PC via web. I went to the "My Orders & Settings" at the bottom of Play Store on my PC browser, then go to Settings to see if my device were unchecked to not be visible and it even won't appear there.
I'm using the same account in both. I can install apps only through my device Play Store.
So my question is, where in the world is my N7 and ahow can I make it appear in the list again?
Best regards.
Click to expand...
Click to collapse
I'm having the exact same problem
Try removing then adding your Google Account again. Wait a little bit and it should appear on the web.
It did appear in the end i just didn't wait long enough after deleting the play store data.

[Q] De-Register a device from Samsung HUB Account

Ive just got my 2nd Note 3, which the first was returned with a faulty camera.
However, I cant use Samsung Hub due to the fact that I have more than 5 devices registered within the last 90 days and I cant deregister any one of them. I have had a run of bad luck since xmas and a few faulty S4s and now 2 N3s. My Samsung and play store accounts both work fine and I can log into my Samsung/allshare account via the Web, but i just cant use Samsung Hub, due to 5 devices limit Im surprised.. this seems a bit crazy.
Can anyone advise me how to deregister one of my old S4s or who i need to contact.
Thanks
SOLVED!
Ive solved it and I wanted to share the solution with the community because its stupidly buried....
You need to goto "Samsung Link" web page, not your samsung account and login with your normal samsung account user and pass you set up for your phone/Tab.
I cant quite remember how I got this, but you need get too Samsung apps and you should get a "my device" and a picture of your device on the top left. Click on the very small settings cog next to the words "main device".
Click the end tab "my device", scroll to the bottom of the list and click "Modify" and just uncheck every device youve sold or dont use and click "Update".. and there you go.. all your slots back that your not using.
I hope that helps someone.. but like i say... you may have to dig through the site a little,.. to find the "my device" page.
Good Luck

Delete option missing on Tab 4 in Settings > General > Accounts

I purchased a Galaxy Tab 4 (w/10 in screen) quite awhile back from Barnes and Noble for my wife. I recently created a 2nd user account for myself to use the tablet as well. I have found that I'm unable to delete any accounts that get saved under "My accounts". This includes Yahoo & Yandex email apps, google account (I want to keep this account but verified the delete option is not available), Firefox account, etc.
I've unsuccessfully tried 3 things to remove these accounts:
1) I can't find an option looking in the individual apps to delete the accounts.
2) A google search found several sources which indicate that Settings > General > Accounts should have an option at the bottom of the screen to delete these accounts when you select each account individually. That option is NOT available on for my user ID or my wife's user ID (which I checked to see if it may be different).
3) I also tried going to Settings > General > Application Manager, selecting individual apps and clicking the "Clear Cache" and "Clear Data" buttons. This does NOT remove the account either- just the app data which is then reloaded when the app is opened.
If possible, I don't want to delete my user account and have to start over installing apps, restoring files, etc. I've reached the extent of my abilities in troubleshooting this. Any suggestions would be appreciated on successfully deleting these accounts for my userID. Below are the technical details for our tablet. Please let me know if any additional data or screen prints would be helpful. Regards.
Samsung SM-T530NU
Android 5.0.2
Kernel Version 3.4.0-6122105
Build number LRX22G.T530NUOVS1BPL1
Security Software Version ASKS v1.2_161011
KNOX Version 2.4

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