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[Q] Galaxy Note 3 Headphones Issue

I used some really old iPhone headphones on my Note 3 the first day I had it, last week. I haven't had an iPhone since 2010, so I am talking super old and beaten to death. They worked fine.
I only mention this because I've read that some older headsets are not compatible with the S4 and Note 3.
Then I paired them with a pair of ARCTIC P253BT Bluetooth Stereo Headphones. The pairing worked, in theory. The phone and headphones seemed to think they were connected.
But all I got for audio was beeps from the headphones when it connected and the phone would play at the normal, holding-to-ear volume -- even when I clicked the button for headphones and jacked up the volume in Bluetooth Settings. This did not shock me because they are cheap headphones.
Later, I tried to use the Aux jack in my car -- no dice. Phone just acted like it didn't have headphones in.
Tried the old iPhone headphones again, phone acted like it did not have headphones in. I figured I at least had those.
Restarted -- same issue.
I realize this is a very low-level question for this forum. I have yet to ROM the phone and will probably wait until TouchWiz finally beats me down.
Part of the problem is that I had been rolling with a Nexus 4 on CM 10.2, I've been running CM for a year over multiple devices and I've never had a Samsung device.
So I just feel like I don't know how to solve anything. I realize asking for TouchWiz advice is like Yankees ownership asking Red Sox fans for advice, but I am taking a shot.
Any thoughts?

Sounds like you have a bad headphone jack or something wrong with the port connector in the motherboard. I would submit a warranty claim and get a new one.
Btw I've used Bluetooth headphones and the aux port in my car it works perfect.
sent from my ROOT powerd Note3

metalsnakebite said:
Sounds like you have a bad headphone jack or something wrong with the port connector in the motherboard. I would submit a warranty claim and get a new one.
Btw I've used Bluetooth headphones and the aux port in my car it works perfect.
sent from my ROOT powerd Note3
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Wow, seriously? I did not expect it to be that extreme. Whatever went wrong happened some time after I initially used the first set of ear buds.
So maybe I did it? I have been treating the thing like gold, though.

You say that it does nothing when you plug in a headphone right? Like there is nothing connected?
sent from my ROOT powerd Note3

Similar issue solved after powering phone off/on
metalsnakebite said:
You say that it does nothing when you plug in a headphone right? Like there is nothing connected?
sent from my ROOT powerd Note3
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I've been having the same issue and it seems to correct itself if power my phone off/on, but I'm not happy about the headphone jack being so unreliable on a brand new phone. I've plugged in headphones and an aux out headphone cord and experienced this problem. When the issue arises, the phone will pause for a second as if it's going to send audio to the headphones or aux out device, the unit states "headphones connected" in the notification tray, and then within a second of doing so the audio continues to come from the Note 3 speakers instead of the headphones or external speakers.

metalsnakebite said:
You say that it does nothing when you plug in a headphone right? Like there is nothing connected?
sent from my ROOT powerd Note3
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It works for one second then either gets really dim or starts playing at the normal call volume (not speaker volume). I took it to the store today and They had no idea. They thought they were very clever when they first got it and I told them all the setting they were planning to try had already been confirmed. They went through the motions. No dice.
They think it is a hardware issue.

If it is a hardware and that is what it sounds like then, you can submit a manufacturer warranty claim with Verizon Wireless.
sent from my ROOT powerd Note3

metalsnakebite said:
If it is a hardware and that is what it sounds like then, you can submit a manufacturer warranty claim with Verizon Wireless.
sent from my ROOT powerd Note3
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I did that and got a new one. Same issue. Insane. Must be something in my settings.

Solution
bmcs9119 said:
I did that and got a new one. Same issue. Insane. Must be something in my settings.
Click to expand...
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My solution to this behavior (YMMV, but I had the exact same behavior)
The issue ended up being the case. It was generating enough of a standoff that the AUX cable wasn't making complete connection. I think the Note is configured to only recognize a headphone output if both channels are making connection (which is slightly atypical behavior).
TL;DR: If you're having a similar problem, try taking off your case.

Car aux input does not work
GirlMeetsGym said:
I've been having the same issue and it seems to correct itself if power my phone off/on, but I'm not happy about the headphone jack being so unreliable on a brand new phone. I've plugged in headphones and an aux out headphone cord and experienced this problem. When the issue arises, the phone will pause for a second as if it's going to send audio to the headphones or aux out device, the unit states "headphones connected" in the notification tray, and then within a second of doing so the audio continues to come from the Note 3 speakers instead of the headphones or external speakers.
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I'd like to add my voice to the chorus. Almost identical problem. Works perfectly on all other devices but not 2007 Saab aux. Worked with former Note 2. I tried 3 different cables. Plays fine for a little while then audio directed to phone speaker when notification sounds. I have no case. Pretty sure it's not cabling. Heard it was low impedance headphones. My carrier has not heard of this. I belive it's a compatibility issue with the aux port. Trying bluetooth alternative. I dislike the Hassel but at a loss for now. Maybe Kitkat?

I am having the same issue on a phone that is less than a week old. Headphones work, then later they don't. It shows them connected, briefly sends audio to earphone, then to phone speaker. Reboot fixes it.
Sent from my SM-N900T using Tapatalk

Had the same issue im sure this was tried but make sure your headphones or anything else is plugged in all the way the connection on these things is shotty at best anything you use must be all the way in or it wont work

jolly_roger_hook said:
Had the same issue im sure this was tried but make sure your headphones or anything else is plugged in all the way the connection on these things is shotty at best anything you use must be all the way in or it wont work
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I don't think this is a hardware issue as the behaviour doesn't really make sense. I suspect it has to do with the service that detects whether headphones are connected or not.
I have this issue from time to time with multiple pairs of headphones.
A restart usually fixes it, but not straight away. I usually have to wait a minute or two after the gui is loaded before the headphones will be detected again.

Galaxy s7 Edge Major problem with headphone jack & Bluetooth

So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.

All audio related - Sounds handset specific? Good luck on the replacement
Sent from my Nexus 6P using Tapatalk

Has to be defective unit
Sent from my SM-N920W8 using Tapatalk

1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it

I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset

We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5

1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.

Samsung's music app can be downloaded from "Galaxy Apps"

My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.

Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome

I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?

Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5

I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.

Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app

Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?

IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
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Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?

I have a lot of static through car speakers with auxiliary cord

I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?

I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?

jr64007 said:
I have a lot of static through car speakers with auxiliary cord
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I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.

Hi Fi Quad DAC damaging AUX cables?

Hey everyone, I'm an LG V20 owner who loves my device, but I keep noticing that my AUX cables keep getting damaged when listening to music in my car. I thought I'd ask if anyone else was having similar issues. When I say "damaged" I mean that I either have to play with the AUX cable to get it to work or sometimes I only hear sounds from the left or right speakers. I have the Hi Fi Quad DAC enabled and I usually have the phone volume all the way to 75 (max) when I'm in the car. I've gone through at least 3 AUX cables and I'm assuming its either because of the Hi FI Quad DAC or because I have the volume too loud. Are there any good high quality AUX cables that anyone can recommend (preferably from Amazon lol)?

Not possible.
Damage to the cable would have to be physical, either you're using them in a way that stressed them and caused shorts, or you're just buying really cheap cables. You're sure it's the cables and not a problem with the headphone jack or the aux input in your car? Are the cables fully inserted? They're not coming loose?
I've used UGREEN cable in the past and they seem fairly robust

@thisisjason thanks for the response, the cables are fully inserted and not loose. I don't have any issues when I listen to music in my headphones so I'm blaming the AUX cables lol. I'll give UGREEN a try!

I've been using the same aux cable with my V20 since day one. This same aux cable has also been in use with my Nexus 6 it's entire lifetime. I doubt it is the DAC. 99.9% of the time, it's usually due to repeated bending in the same spot of the cord breaking wires. In fact, when used in a car we tend to always place our devices in the same spot which means any cords attached will bend... at the same spot, each and every time. This will lead to the wires inside breaking. Since they're in a sheath, they still stand a small chance of continuing to make contact. Which can make a signal come and go depending on how close the ends are.

If your headphones work fine then you should get a new aux cable, otherwise, it's the headphones jack

Strange, I recently posted about how an aux cable failed on me, I only got full volume / stereo from it when the phone was grounded through USB. Not plugged in, just ground to ground.
It's probably all just a coincidence coincidence since these cables often spend their lives in hot cars, It it's so.ething.

I thought i was the only one experiencing this but i figured its just cheap cables no more than $10. how can i raise volume to 100

charlie95113 said:
I thought i was the only one experiencing this but i figured its just cheap cables no more than $10. how can i raise volume to 100
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can't, when dac is enable, the volume should be louder so the max vol will be 75

Is anyone experiencing a problem with the lg g6 head phone jack?

has anyone had a issue with the headphone jack i got the phobe 3 weeks ago and in the 1st week the head phone jack gave me a static noise and it would skip songs and pause/play them also it also would activate Google assistant , I got it replaced and the replacement has given me the same problem and yes i changed the wires i was not using the same ones as the one prior to the replacement just want to know if anyone else is having this issue cause this has occured on 2 lg g6 i have owned in less then a month

No problems on mine.
Sent from my LG-H870 using Tapatalk

Nothing here

Thanks hopefully my replacement unit doesnt get that problem
Killua96 said:
Nothing here
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mhfg

Mines just started doing this. Is there a fix other than replacing it?

try other headphones?

This sounds like the audio jack problem from the LG G3. Do your headphones have integrated microphones? The LG G3's problem is, that using headphones without microphone produces the same behaviour like mentioned above. The audio stops/starts playing when twisting the headphone plug because it loses connection for a moment and therefore stops the music. Using headphones with integrated microphones solves this issue because of the additional pole for it in the headphone plug.

I have the same when i connect it to my car's amplifier via an aux cable

ferby09 said:
This sounds like the audio jack problem from the LG G3. Do your headphones have integrated microphones? The LG G3's problem is, that using headphones without microphone produces the same behaviour like mentioned above. The audio stops/starts playing when twisting the headphone plug because it loses connection for a moment and therefore stops the music. Using headphones with integrated microphones solves this issue because of the additional pole for it in the headphone plug.
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That could be it, I usually use wireless headphones in the gym but I forgot them when I went to the gym the other day. Also I noticed it when I use my Aux cable in the car.

Yeah i have that too!, it's like you're describing my phone.

Are it the ones with the dac?
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fallenwout said:
Are it the ones with the dac?
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Mine is without (H870)

ferby09 said:
This sounds like the audio jack problem from the LG G3. Do your headphones have integrated microphones? The LG G3's problem is, that using headphones without microphone produces the same behaviour like mentioned above. The audio stops/starts playing when twisting the headphone plug because it loses connection for a moment and therefore stops the music. Using headphones with integrated microphones solves this issue because of the additional pole for it in the headphone plug.
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Actually it's been said that earphones of same model with microphone have less clarity than without mic of same.

http://imgur.com/a/5cou6
I made a post on reddit LGG6 sub with pictures regarding this issue. Hope it helps anyone who comes across this thread.

there's a head phone jack ?
I prefer blueteeth.

somehow i missed this thread before. I posted on here about my problem recently. Mine started having a problem back in May or June where it will loose the left audio channel when plugged in to the car stereo after some time playing. reconnecting the cable would help for 5-10 mins before it would do it again. hard to deal with when driving on the highway. Then it got to the point where bumping the connector would cause the google assistant to keep coming on or the popping noise in the speakers or making the songs pause or skip to the next one. I got a replacement and it's fine so far. So worrisome. And this happened on someone elses car as well and with 3 different aux cables. So that rules out a faulty car stereo or cable.

railfan-eric said:
somehow i missed this thread before. I posted on here about my problem recently. Mine started having a problem back in May or June where it will loose the left audio channel when plugged in to the car stereo after some time playing. reconnecting the cable would help for 5-10 mins before it would do it again. hard to deal with when driving on the highway. Then it got to the point where bumping the connector would cause the google assistant to keep coming on or the popping noise in the speakers or making the songs pause or skip to the next one. I got a replacement and it's fine so far. So worrisome. And this happened on someone elses car as well and with 3 different aux cables. So that rules out a faulty car stereo or cable.
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Well i went out of town today and the phone did good until i was a mile from home then the left audio channel started cutting out when playing music on Poweramp. Dammit. i unplugged the aux cable and plugged it in again but less then a minute later it started doing it again. wiggling the connector didn't make a difference. anyone have this issue? I don't know if it's related to the jack issue or a software issue. I just got this replacement phone last Wednesday. I"m an audiophile so it pains me that i can't use a "real" quality audio player on this phone without skipping or the audio channel cutting out like this. I never had so many problems with my other android phones except the motorola Razr HD i used to have.

mervin989 said:
http://imgur.com/a/5cou6
I made a post on reddit LGG6 sub with pictures regarding this issue. Hope it helps anyone who comes across this thread.
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Wow, I'm glad i checked this topic again :highfive:
Took a needle and presto! Thanks so much :laugh:
@Phoneaddict5 can you maybe add this in 1st post?

Yeah mine has had this problem after my second week,,, its been in for repairs twice now... They have replaced the headphone jack and something else but now im really concern about the water prove deal,,,, its been at the lg repair place so i hope is would still be water prove or recistant

Headphone jack problem solved
Hi all. I had the same headphone jack problem a while ago as described by the op, and i found this post //imgur. com/ gallery/ 5cou6 (should have https in front + fix the space, as i am a new member and not allowed to post outside link), followed the simple fix, and have never had any issue ever since. Hope it helps
Update: Ups. Just noticed that someone had already posted it haha. Anyway, try that first before you bring it to service center

LG G6 (870DS) DAC DoA?

Hello folks, got the G6 via mail today and everything was fine until I tried to enable the HiFi dac and then I was devastated.
It played music just fine then I switched on the hifi and it would pauce but instead of playing again it stops and all I get is a hissing noise with some weird dial up Internet sounds
Am I missing some box I was suppose to tick? I factory reset and it did not fix it. I feel it's a hardware issue and needs to replaced.. thoughts? What's wrong?
Here's a video of the problem: https://youtu.be/1Y62BTECLy8
All comments appreciated, thank you

i think you can not enable the dac while youre headpone is connected , you should first enable it and then when you connect your headphone it wil recognize the impedance and then the dac is automaticly enabled

hmmmm ... on low-impedance earbuds, it doesn't come on at all, although i can enable it and it does nothing. on high-impedance headphones it comes on automatically.

no the dac is made for 80 a 100 Ohm and higher offcoarse

I want to put your mind at ease. This happens to me sometimes. What kind of headphones are you using? If they don't have an in line mic then you can sometimes get some weird sound cutoffs with it. This has to do with the headphone jack being a "smart" headphone jack. The headphone jack has to detect impedance after all so it has to have some tech that won't be in your run of the mill headphone jack. Trying plugging in something with an in line mic just to verify and also you can trying jiggling and rotating in the jack with your current headphones a little bit.
This happens to me occasionally when I try to use aux cables in my car. It can get weird. It also sometimes interprets movement of the aux cable as pressing the pause button on an in line headphone mic controller etc. I wouldn't be worried about it until you troubleshoot this part.

Attach a 50 Ohm or higher headphone and the DAC will be available.

Headphone used is the ATH M50x
I got hope from your posts, went to a nearby store to try out the G6 they had with my headphone
Theirs had no problem playing with HiFi Dac enabled with the M50x, so it definitely is my units problem which sucks.
*Update*
Where I live, India, LG thankfully has a DoA program (10 days) where they replace it new at the service centre after a bit of formalities are done. Good news, I'll get a new replacement through them instead of shipping the phone to the original seller (with my money) and getting a new replacement from seller.

Just to double-check...
Guys,
I'm in the process of buying a smartphone mostly for the sound quality (so I can ditch my Nano), Wifi, screen, waterproofness and GPS functionality as I'm a semi-permanent traveller. I have expensive earbuds that I'm very happy with and that I'd like to keep, having compared them with 25+ (?) others. HOWEVER... Am I interpreting these messages correctly if I start thinking that with my 16 Ohm (@ 1kHz) finding any audiophile quality on a smartphone is just a pipe dream?? That would be terrible news...
drftr