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Anyone else seeing google Voice giving the failed forward message when selected as the voice mail provider?
I believe I have it working through manual entry, but it still shows carrier voice mail as my selection from the dialer settings menu.
Happened to me too. Not fun
A.VOID said:
Anyone else seeing google Voice giving the failed forward message when selected as the voice mail provider?
I believe I have it working through manual entry, but it still shows carrier voice mail as my selection from the dialer settings menu.
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Click to collapse
Ignore that as long as you have the forwarding setup you should be fine.
Sent from my HTC One XL using Tapatalk 2
SOLUTION
try this
Activate Google Voice VM and set up forwarding
AT&T Cingular, T-Mobile, GSM network: DIAL *004*xxx-xxx-xxxx#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
A.VOID said:
Anyone else seeing google Voice giving the failed forward message when selected as the voice mail provider?
I believe I have it working through manual entry, but it still shows carrier voice mail as my selection from the dialer settings menu.
Click to expand...
Click to collapse
Yea, it errors out, just do the call forwarding option. It's something to do with Touchwiz from what I can tell, the issue didn't happen on my GSII with CM9 but did with TW
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
entropism said:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
Click to expand...
Click to collapse
That worked, thanks!
A.VOID said:
That worked, thanks!
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Click to collapse
FYI, I did this yesterday, and this morning it shows Google Voice as my Voicemail provider.
I had to go to google.com/voice and sign my compadre up for a new number, then it started working properly after following the number forwarding.
Thanks!
Cannot forward to Google Voice number for voicemail on Nexus 4
I get invalid mmi number or connection problem.
Can any one help me.
I am having similar issues. With straight talk t mobile
Sent from my Nexus 4 using xda app-developers app
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
EDIT: I meant T-Mobile pre-paid, not postpaid
Sent from my Nexus 7 using Tapatalk 2
Are you on prepaid? It won't work with T mobile pre paid plans at least.
Also, make sure you aren't on WIFI, for some reason it wouldn't work on wifi(but this was with the S3 and wifi calling) but you can try.
Also, try doing it from the voice website, it'll give you a code to input and that may work.
Mine works fine and I am on T-Mobile. Go to your phone, then hit settings. Then go to Voicemail and make sure the service is set to Google Voice.
co.ag.2005 said:
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
ATT
subashkarki said:
ATT
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Click to collapse
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
EDIT: see screenshot... where mine says "deactivate voicemail", are you clicking "Activate Voicemail" to get your MMI code? that's where it needs to come from... (just trying to trouble-shoot for ya).
co.ag.2005 said:
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
Click to expand...
Click to collapse
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
subashkarki said:
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
Click to expand...
Click to collapse
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Google Voice and T-Mobile
This is what I did to work on T-Mobile.
Google voice will work for text, making calls, and catching voicemails for missed calls. However, if you ignore the call, it will go to your T-mobile voicemail.
What I did was call T-mobile and told them to deactivate my vm (it's a common request they get)
Then I created a contact in my phone book and I entered my tmobile (not gv number) and I set the option to sen to VM whenever called
Then I wen into the voicemail options and changed the number of the VM (put this number in the contacts as well as you might want to reference it later) from the t-mobile number to the google voice number
After than, google voice works like normal. No need to set up conditional call forwarding.
co.ag.2005 said:
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Click to expand...
Click to collapse
thnxs for your help it worked.
thanks again
subashkarki said:
thnxs for your help it worked.
thanks again
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Click to collapse
great!
I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
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Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
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Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
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Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
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Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
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Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
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Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.
I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
chadness said:
I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
Click to expand...
Click to collapse
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
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Click to collapse
Yeah, that's exactly what I did.
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
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Click to collapse
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
PerCompLLC said:
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
Click to expand...
Click to collapse
Awesome, glad that helped. It was driving me nuts for a week until I saw someone else mention removing the number from the account, never even dawned on me that you could do that or that it would have an effect on the phone's configuration.
Big time thank you for this post. I've had issues with Voice not working for months. Removing, re-adding then confirming my number finally fixed the issue.
:crying::crying::crying::crying:
I didn't even know my google voicemail conditional forwarding stop working with verizon. I kept getting these weird texts from verion "VZWVVM:SYNC:EV=blahblah". It turns out, I turned on advanced calling on Verizon's account page. To get google voice working I just turned off the advanced calling. I have a nexus 6, so I can't even use advanced calling and nobody in my contact list has advanced calling.
I tried reactivating verizons conditional call forwarding to use google voice. But with advanced calling enabled I couldnt get google voice to work for my voicemails. That is why I just disabled advanced calling on verizon's site in my account.
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Same here.
I got a replacement phone that didn't have the update, so I had to go through this all again after the update installed on that one.
thanks for the info here. i had the same issue with my new S6. One question though...after "the fix" are you leaving Advanced calling turned off? or turning it back on?
thanks!!
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
jmbturtle said:
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
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Click to collapse
I just tested this and I am experiencing the same issue. everything works perfect except for MISSED calls.
I think I may just have to live with it for now in the hopes that it gets resolved since I have 90% of my contacts calling my google voice number.
Not working for me
I"ve tried all of the suggestions here, but I still cannot get my Nexus 6 to route calls made to my carrier number to my GV number. I've had GV for years on several different devices and it's always worked fine. Everything is set up correctly. Any additional suggestions?
Thank you
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
You have no idea how happy I was to find your post! Thanks, it also worked for me after racking my brain all day and getting very frustrated. I did find a post to activate Volte without subscribing to Advanced Calling. I was unable to post the link here. Just Google Volte. Thanks again, pleased.
reinstalling app worked for me
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
After deleting number in voice and reinstalling app on phone, go to voicemail settings on a PC and click activate voicemail, dial the number displayed in the popup.
I FINALLY HAVE MY Google voicemail back !!
I lost it after setting up enhanced/advanced Verizon calling to do both voice calls and data at the same time. That fixed the no data during phone calls issue, but I lost my Google voicemail. The Verizon mail was not as good as voice. I would rather pay for Google Voice and not Verizon voicemail, but google voice is still free so YAY! Thanks for the fix. I have my Google Voicemail back!
So I set up google voice to work on my 6P but when I don't answer, nothing plays. I still get a notification on my phone that I got a voicemail but the person calling me doesn't hear any greeting. I have set one up though. Any ideas what the problem may be?
I reset the google voice app and when it tries to setup the voicemail, it says unfortunately your network carrier is currently not supported for automatic voicemail configuration. Not sure what to do. I hit configure and tried both your carrier and google voice for the service and still have the same problem as above. If I click google voice, I get the your network doesn't support automatic voicemail configuration. Any help?
tu3218 said:
So I set up google voice to work on my 6P but when I don't answer, nothing plays. I still get a notification on my phone that I got a voicemail but the person calling me doesn't hear any greeting. I have set one up though. Any ideas what the problem may be?
I reset the google voice app and when it tries to setup the voicemail, it says unfortunately your network carrier is currently not supported for automatic voicemail configuration. Not sure what to do. I hit configure and tried both your carrier and google voice for the service and still have the same problem as above. If I click google voice, I get the your network doesn't support automatic voicemail configuration. Any help?
Click to expand...
Click to collapse
I set it up from my desktop following this link https://support.google.com/voice/answer/165656?hl=en it works fine for me.
garnet&gold said:
I set it up from my desktop following this link https://support.google.com/voice/answer/165656?hl=en it works fine for me.
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Click to collapse
thanks, got it working. I had already done everything from the link but today I tried actually deleting my phone number, and than readded it. Hopefully this continues to work.