Slow internet speed, around 1-2Mbps - LeEco Le Pro3 Questions & Answers

I have the US Le Pro3 with all stock software. Never been rooted or anything like that.
Android 6.0.1 with EUI 5.8.021s
I noticed about a month or so I've been getting really slow internet speed when I am not on wifi. Around 1-2Mbps when I did the speed test. I've tried about 3 other speedtest and all of them gave the same result. I called ATT to see if I am being throttled or something. I spend about 40 minute with tech support and she said that she does not see anything on her end and opened up a case for me. Besides taking the phone to the ATT store is there any thing that I can check on the phone. If I can't figure it out I will go there but just wondering if maybe I turned something off accidentally?
Here are some stuff that I know so far and maybe it can help figure this out.
I am NOT being throttled by ATT
I did the test in multiple locations with similar results even with all 4 bars
It is ONLY me that have this issue, I tested out the speed with 3 other att user at the same time and there speeds are normal
On my phone next to the signal bar, it does NOT show LTE, only 4g.

Related

Why is 3G Slow?

Ok I use have a Wing and ive never gotten a data plan because of the price. I finaly broke down and got a G1 cause there was more power under the hood plus anyone could develop on it being open. Well i got a deal on one and the price was decent so I got a data plan bundled with my original plan. Ive never used a data connection before so when I got home I started playing with it. I wasnt all that impresed with the connection speeds, Its almost like its on a crappy dial-up connection. The Youtube app is pretty much useless unless your on wifi it only plays about 2sec's before it buffers for a minute and then plays another 2sec's. Now is this normal? Is this what 3g really is? Am I missing a bigger picture here?. Heres some of the things i have done to try and get some sort of improvement.
Screwed around with APN's.
Tryed it in diffrent areas around the state.
Flashed it with 1.5 which i do believe came with a new radio.
Any input would be greatly appreciated, Im not putting down the phone as a matter of fact i love it, Im just not too fond of this connection technology.
I was dealing with some of the same issues.I installed Adrenaline and my connection seems way better
How is the coverage in you area? I've never had any problems with my 3G on my G1, always between 2 and 3 MBit connection...... Are you sure your carrier supports UMTS/HSDPA? Without those 3G is worth nothing..... Also make sure you are stationary when testing speeds.
Coverage is great ive never lost a 3g connection its just slow as hell and almost is useless to me, My carrier is T-mobile and wether or not it is supported i dont have a clue as to find out if it is.
well my test speed stationary was 38.6 Kbit\s with full bars, Doesnt even come close to your speeds. Any other Ideas?
When you're using your mobile network, does the 3G symbol show in the notification bar? Or does it say E? If it says E and you're getting those speeds then those are about right for the EDGE network. However, if you're connected with the 3G symbol next to the link, then those speeds are too slow. If it says E, make sure you don't have 2G network only checked under settings>wireless>mobile network. If that's not checked, then its likely you just don't have 3G in your area.
nope the notification is always 3G
Meh my edge is 10kb download, I would kill for 3g...
It takes miniutes to load pages and seconds to load google.
RBRat3 said:
Im just not too fond of this connection technology.
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It's not the connection technology - it's either a problem with your phone, or just that your carriers network isn't very good and/or doesn't have the necessary backbone to cope with the amount of traffic generated by its subscribers. Given that T-Mobiles 3G network in the US isn't exactly pervasive, I'd hedge my bets that it is a network issue.
Here in the UK, I live in a very rural area, and I get 2.4mbps on my G1 via T-Mobile UK. Can't really tell the difference between being on WiFi and 3G given the actual processing speed of the device.
Of course, we're very lucky here in the sense that we are a small country (thing of Georgia and Florida combined) with a high population density. This means it is comparatively simple to get blanket 3G coverage (say 95% ish at least in terms of population).
Regards,
Dave
I never really said it was the connection technology, Its just that my first impression with 3g has been unfavorable, Damn I just sold my wing and i didnt even think of trying out the 3G on it to see if anything was better. Ohh and sadly when i do get edge Its great and alot more faster which is odd to say but to face the facts i can watch youtube videos with edge with no problem. Ill probley reflash it with official 1.5 and if i get the same results then is there a way to dumb down the browser to make it almost txt based without any image and uneeded script loading to atleast make browsing the web alittle more likeable.
RBRat3 said:
I never really said it was the connection technology, Its just that my first impression with 3g has been unfavorable, Damn I just sold my wing and i didnt even think of trying out the 3G on it to see if anything was better. Ohh and sadly when i do get edge Its great and alot more faster which is odd to say but to face the facts i can watch youtube videos with edge with no problem.
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Theoretically, EDGE maxes out at 192kbps and "standard" UMTS 3G at 384kbps. With HSDPA, the theoretical maximum is 7.2mbps, but most carriers don't support speeds such as this yet (T-Mobile UK supposedly at 4.5mbps).
So, if you are getting better performance over EDGE than you are over 3G, and assuming that T-Mobile uses the same backhaul network for both 3G and EDGE traffic, it seems more likely to me that you may have a problem device. I'd suggest a trip to a T-Mobile retail location may help, since they should be able to compare your experience with other devices.
Regards,
Dave
Well ill check out some nearby stores and see if they have working display models to try it out and cross refrence them to see if they compare the same. To get alittle off topic here so far i have had one problem with the device I played Retro defense from the market (Game BTW) and i played it for 2 hours straight. After 2 hours of gameplay that phone was hotter than hell which was kinda scarey and It just shut off blinking red on the notification LED so i figured the phone can actually overheat. I can reproduce this over and over only with that game. So if that hasnt happend to anyone then its a possibility that your assumption might be right that my device might have a defect. But its kind of a big crossover between overheating and connection difficulty.

Any Sprint Employees that can check my local tower?

Just wondering if there is anyone inside Sprint that can provide me a little info. I love my phone, and I am happy with Sprint except for one issue...the data speeds in my area.
I live in Indianapolis and even in full signal I get very mediocre speeds. I am wondering if the towers here are just overloaded or what. I'm not sure what information you would have access to but, I'm trying to make an informed choice about whether or not to stay with Sprint past my 30 days.
The tower I am always connected to is SID: 4135. Is this the only tower servicing Indianapolis? Is there another I might try with an updated PRL?
I normally am at around 100-300ish kbps, and very luck to reach 600-700ish downstream (max for me I've ever got). AT&T around here however has steadily been getting 1.2mpbs downstream, so I'm wondering if I'd be better of with a Nexus on AT&T.....
The radio in the Nexus is awfully underpowered. I can barely get a signal anywhere with mine.
The only device I've tested at&t on is the iphone (multiple) and they all got close to 1.2mpbs around here. I was suprised by how little fluctuation I actually saw.
Hi, I too live in Indianapolis and yah the data transfer rate with sprint even with full bars are just around 400-600.
I got an Iphone 3gs thats still active with At&t and its doing around 900-1300 around the same location i was testing sprints data transfers rate.
*note: alot of times my upload speed are faster then my download...
my uploads are ALWAYS faster

Noticing stiff 4G cap recently :(

I get strong 4G signal at home and use it for my primary internet so I get a pretty good idea when things change. The past three days i've noticed the speeds consistently went way down, from 5-8 mbit to 1. Speed test app and dslreports both confirm almost exactly 1.0 mbit down AND up, consistently.
This is on either full 4G signal or all but one bar, and it sucks. I get almost the same bandwidth on 3g, around 650 kb down, 800-900 up.
I'm getting a bit irritated, as I know the speeds were much better just a day before. Has anyone else noticed this going on?
creyc said:
I get strong 4G signal at home and use it for my primary internet so I get a pretty good idea when things change. The past three days i've noticed the speeds consistently went way down, from 5-8 mbit to 1. Speed test app and dslreports both confirm almost exactly 1.0 mbit down AND up, consistently.
This is on either full 4G signal or all but one bar, and it sucks. I get almost the same bandwidth on 3g, around 650 kb down, 800-900 up.
I'm getting a bit irritated, as I know the speeds were much better just a day before. Has anyone else noticed this going on?
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How much bandwidth do you typically? ballpark?
might be tower issues/work network related, I yesterday had a 2.3mb 3g and 8.2mb 4g today
well dam just start a class action lawsuit
I tested again today, 1.01 megabits down and up, for the 4th day in a row. really starting to look like a pattern here. It's far too consistent to be network traffic/signal related, I get the same speed morning, day or night..
In the past i've always gotten between 4 megabits on a slow day and 8 megabits on a good day. I just hope this isn't the future of 4G coverage around here, I got on another 4G network 8 miles away with the same speed results, take from that what you will.
As for the class action lawsuit, the sarcasm really isn't necessary. You'd be annoyed too if you watched your speed drop 800% overnight and stay there.
Thats weak sauce and by no means 4G speeds. Have you contacted Sprint? Your area may either 1) not be live 4G yet so they are still doing tests or whatever the **** it is Sprint does or 2) the area is so saturated they are trying to get more fiber optics in there before uncapping it.
Do you have anyone else that has an Evo you can test to see if they get similar results? At least that way you can take yourself out of the equation.
This is common in a few markets. It is not based on throttling due to large data consumption as some rumors say. It is most likely clearwire having issues with towers, usage, etc. If you want to call and talk to someone about it I recommend calling clear and not sprint. What area are you in anyway?
I checked with Clear and they told me my 4G MAC address is operating on Sprints towers, not theirs, so they couldn't tell me any information about my connection or speed issues.
This does bring up an interesting point though, could I have been on the Clear network prior to this week, and thus the large speed difference is from changing networks?
This timeline coincides with a 4G network outage I had 4-5 days ago, and lasting around 24 hours. It's been slow ever since then. Could that have been the switch from Clear 4G to Sprint 4G?
Well I am not an expert on this at all... but I think the person at Clear may not have been correct. From my knowledge, Sprint has no 4G towers (unless you consider Sprint owning 54% Clear owning their towers as well). So if it were me, I would call back to Clearwire another day and talk to somebody else to see if they give you the same answer. I have spoken to various people, both at Sprint and Clear, and I get a variety of answers. The best consensus I have come to, however, is what I stated above - that Sprint does not own it's own towers. It is for this reason that Sprint has to keep pumping money into Clearwire even though they do not want to.
I have been having issues somewhat similar to yours here in the SLC area, but my speeds have been closer to 100 kb. As of yesterday, though, it seems to be doing better.
I spent 45 minutes on the phone with sprint "advanced technical support" where I was tossed around between various departments which all seemed confused by my use of the word "megabit".
One nice rep insisted on asking me "but is that peak bandwidth?" to which I honestly still have no idea how to answer that question, but they ultimately the speed is what it is. Go figure.
This kind of sucks, and makes me like my Evo considerably less. It feels like a cheap bait and switch tactic, except now its passed 30 days and I'm locked in. I'll be visiting the Sprint store (where I've had excellent customer service) and see what they can do for me.
I noticed something interesting the other day. I was holding my Evo on both sides of the bottom and I couldn't get more than 1-2 mbps then I held it on the top end of the sides and my bandwidth got way better almost up to 6 mbps. I tried this a few times each with the same result. Just earlier I reached over 8 mbps and it was still raising till the test ended which makes me think I may have reached up 10mpbs if it would've continued
That's because of the signal attenuation and where the 4G antenna is located in your phone.
Yes...all phones do it...just the iPhone's was a huge fail.

[Q] Recent Radio Problems

Is anyone having any major radio problems recently? I heard a few days ago something happened with Sprints network, but haven't verified it.
I'm currently running CM7-n94 and the past few days my 3g speeds using speed test are in the double digits! O_O I mean to say like 87b/s. It's worthless for me to even use the browser now if I'm not using wifi.
I'm flashing back to Froyo STOCK right now, (leaving it S-OFF) and calling sprint to complain.
Two Questions:
1.) Anyone else recently having really piss poor (more than usual) data speeds with 3G?
2.) Can I update to the OTA the from Froyo stock with S-OFF and still be rooted?
mintee said:
Is anyone having any major radio problems recently? I heard a few days ago something happened with Sprints network, but haven't verified it.
I'm currently running CM7-n94 and the past few days my 3g speeds using speed test are in the double digits! O_O I mean to say like 87b/s. It's worthless for me to even use the browser now if I'm not using wifi.
I'm flashing back to Froyo STOCK right now, (leaving it S-OFF) and calling sprint to complain.
Two Questions:
1.) Anyone else recently having really piss poor (more than usual) data speeds with 3G?
2.) Can I update to the OTA the from Froyo stock with S-OFF and still be rooted?
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1. There are some cities that are subject to some slow speeds. Where are you located?
2. As long as your radio is s-off you're good to go.
About 5 miles from Center City Philadelphia.
mintee said:
About 5 miles from Center City Philadelphia.
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Haven't ever read any complaints from anyone in Pennsylvania.
Try updating your prl and data profile.
Maybe call Sprint as well.
You could also completely unroot back to 3.70 and then reroot and see if it might help.
Also, updating your radios to the latest.
There's a thread in the development section.
I'm mobile or I'd give you a link.
Oh, ya, been there and done all that. This is even my 3rd EVO and I've never been able to break the 250-300k/bs limit on any of them, but this 87 is just getting ridiculous.
So sprint is sending me an Airave, but the guy said it's most likely not going to fix my problem. My next solution is to argue my way out of the contract and go with a more reliable carrier... Sadly there are no other phones out I want right now.
mintee said:
So sprint is sending me an Airave, but the guy said it's most likely not going to fix my problem. My next solution is to argue my way out of the contract and go with a more reliable carrier... Sadly there are no other phones out I want right now.
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"reliable carrier" changes per the area you live.
If you make a note of the issue and it isn't fixed within a reasonable amount of time they will waive your ETF as they are technically violating the contract.
Akron, Ohio here and my data speeds have been crap all day. Phone keeps pulsing between 0 and 2 bars, but never seems to lock on to the tower reliably.
Akron, Ohio here and my data speeds have been crap all day. Phone keeps pulsing between 0 and 2 bars, but never seems to lock on to the tower reliably.
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Could just be a temporary area issue.
Personally, my data speeds absolutely SUCKED on the 05.02 radio. Ive since flashed back to 04.08 and all is well.
It's been a while, but one evening a 6 pack of beer and I sat down and flashed every single radio, and did 3 speed tests on each radio combo. Took about 2 hours all done and said, but there never was a huge difference.
The sprint rep said my location should have full coverage (I live in NJ, right outside of Philadelphia. Every carrier has full coverage here). I asked him what the average 3G speeds were, and he said I should be getting anywhere between 600kb/s and 1.2Mb/s.
I've never seen either of those numbers except when I use 4G. Keep in mind that I've used this phone everywhere from Utah, Colorado, NC, VA, DC, NYC, Philly, Trenton, etc and it's all the same. I, as the Spring rep, would like to blame the hardware, but this is the 3rd Evo I've had in a year.
My 4G speeds are usually about 2.5Mb/s. Friend of mine has the Atrix and he's getting 2.5Mb/s on 3G as AT&T hasn't rolled their 4G network out yet. I also have a friend with a Thunderbolt, and he's getting ~22Mb/s average. (Yes, that's Twenty Two)
So, again, as far as I'm concerned, the Evo is the best phone on the market still, however the service is a deal breaker for me.
I'm going to try this Airave thing out, but if it doesn't work I'm going to be shopping/waiting for the next LTE phone assuming Verizon gets a phone that's worth half a crap.
In addition...
This won't help at all but I need to add that I've switched from T-mobile to Sprint, and the 3G speed of T-mobile was incredibly fast in NYC. Sprint was bareable, but since the update it's been speeds of 0.19Mbs d/l and around 0.15Mbs up. It sucks because at my job I'm indoors with no 4G around so I'm confined to 3G. But at school when I have 4G full blast it's almost close to fiber optic speed.

Fast LTE, then slow

So this happens quite a lot.
I'm on the Play Store, for example, downloading a 20mb app. It jumps from 0 to like 10mb downloaded very fast, and then it turns to molasses, like 30kb every 2 seconds.
On speedtest.net app, it jumps up to 20mbps, then slows to 2.
Why the hell does this happen???!!!
Tethering is also very slow.
Nope, IPv6 didn't fix it.
Bump.
No one else has this problem? I would like to know so that I can chalk it up to a defective device before my return period is over.
Or is this a T-Mobile screw-you that many of us have to deal with?
I have personally not seen any drastic speed changes with my LTE (D802), but i do see my bars drop alot, but that might just be my coverage. About 2 weeks ago i was using a 3G network, so anything above 2 is way faster for me. Might want to take it into the store, so they can have a look at it.
PedexGaming said:
I have personally not seen any drastic speed changes with my LTE (D802), but i do see my bars drop alot, but that might just be my coverage. About 2 weeks ago i was using a 3G network, so anything above 2 is way faster for me. Might want to take it into the store, so they can have a look at it.
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Thanks for your input. I'm going to take it in; I just wanted to know other people's perspectives. If no one else is running into the issue, then it's probably just a sim card or defective device problem, which would reassure me that a new phone will probably fix it.
If many others are experiencing the same problem, then it's more problematic because it points to T-Mobile screwing people over with false "unlimited high speed data" in good-coverage areas.
Okay, so I just ran a few speed tests, got 30ms ping, 25 down and 11 up, and I did not seem to get any drops. My guess is that there is a problem with your unit. Good luck getting a replacement (Don't know if i should be ironic with that last one)
PedexGaming said:
Okay, so I just ran a few speed tests, got 30ms ping, 25 down and 11 up, and I did not seem to get any drops. My guess is that there is a problem with your unit. Good luck getting a replacement (Don't know if i should be ironic with that last one)
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Thanks for testing!
I don't think it will be a problem. I just got it last week. Should still be good on return-window.
I don't know who your carrier is or where you have seen this occur, but Verizon has acknowledged that in "big cities" their LTE infrastructure is overcrowded and some traffic will downgrade to 3G or 2G. They have promised to resolve the issue by the end of the year. We'll see.
Mine seems to do this a lot especially when tethering, and now starts to drop calls I assumed this was to do with EE in uk

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