Database Users

Tried restoring to Stock/Unrooted and now stuck in Bootloop - Please help

Ok I messed up pretty bad this time.
I used my Moto X Pure 2015 for a couple months. Unlocked bootloader, rooted it and used a couple diff ROMs. My father liked the phone, so wanted to give it to him after restoring it to stock, meaning unroot, lock bootloader, restore to factory ROM. But somewhere along the way I messed up and dont know how. I may have tried to flash 5.1.1 when my phone was already updated OTA to 6.0 but I am not sure.
Now I am stuck in a bootloop. The Moto Android logo comes up and it keeps looping there. I can enter bootloader but cannot enter recovery. It goes back to the loop when I attempt to go to recovery mode. I tried flashing (with the Flash-All.bat) packages lying out there, but my device isnt recognized. It says device not found. I cant even restart bootloader through the adb command. I type adb devices in cmd and it says ADB devices attached, but I dont see my device displayed. But Device Manager lists my phone as Motorola ADB Device.
I took a chance and sent it to Motorola......................... surprise surprise...../s , they refused to fix it coz of the unlocked bootloader(even with a fee).
So, now I cant flash anything, I cant go to recovery, nor can get the phone to boot up.
Have I lost the device completely? I dont have any nandroid backups either.
Any help is greatly appreciated.

Ok. I made some progress. I Uninstalled my device drivers, reinstalled from the Motorola website. I am able to flash things from fastboot.
I did the following for MM6.0
adb reboot-bootloader
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin
fastboot erase cache
fastboot erase userdata
fastboot reboot
Everything was successful.
Now I can boot into the OS.
But now my WIFI isnt working. I go to settings and try to turn it on, but it doesnt.
Can someone help me here>?

nikhilnagaraj24 said:
Ok. I made some progress. I Uninstalled my device drivers, reinstalled from the Motorola website. I am able to flash things from fastboot.
I did the following for MM6.0
adb reboot-bootloader
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin
fastboot erase cache
fastboot erase userdata
fastboot reboot
Everything was successful.
Now I can boot into the OS.
But now my WIFI isnt working. I go to settings and try to turn it on, but it doesnt.
Can someone help me here>?
Click to expand...
Click to collapse
are you sure you flashed everything correctly?

I don't know directions or anything, but I can tell you from other posts on the moto x pure forum that your not the first to lose wifi after restoring stock. To my knowledge you need to down grade to the original factory Android version, not just 5.1 or whatever, it HAS to be the original Android version, AND original baseband and system version, then upgrade from there. Hour that helps a bit, but do some searching and I'm sure you will find what I mean.

Thanks for your reply guys. I eventually fixed it. I now am running the TruPure ROM and everything seems to be working fine.
Except the the MicroSD card that I had 'adopted' is now write protected. I am not finding any luck trying to salvage that. I dont care about my data on it, just want it to be usable. I read somewhere that the card, once adopted, will only work on that ROM that it was originally adopted on. I even tried flashing the other ROM (OrionOS) but no go. My phone doesnt recognize the card except in Recovery. Computer recognizes it but I cant do anything since it is write protected. I tried DISKPART, the regedit fix and a bunch of other stuff. Didnt help. Its a brand new card, so I dont believe the card has gone faulty. Any idea on how to fix it?

nikhilnagaraj24 said:
Thanks for your reply guys. I eventually fixed it. I now am running the TruPure ROM and everything seems to be working fine.
Except the the MicroSD card that I had 'adopted' is now write protected. I am not finding any luck trying to salvage that. I dont care about my data on it, just want it to be usable. I read somewhere that the card, once adopted, will only work on that ROM that it was originally adopted on. I even tried flashing the other ROM (OrionOS) but no go. My phone doesnt recognize the card except in Recovery. Computer recognizes it but I cant do anything since it is write protected. I tried DISKPART, the regedit fix and a bunch of other stuff. Didnt help. Its a brand new card, so I dont believe the card has gone faulty. Any idea on how to fix it?
Click to expand...
Click to collapse
if you had an sd card to pc adapter so you can format it from the pc?_?

FYI: recovered G5 XT 1676 to stock and updated. :)

Just an FYI type thing that may save people a bit of digging around sometime.
I tried to get the update that just came out, but as i had TWRP as recovery, no good. Anyhow, in my trying i completely bollixed the phone. Would start, but always booted to TWRP and had various conniptions. Could not even get a TWRP backup to load. Strange not encountered before by me stuff............
Anyhow, recovered by the following method to stock and am back in business.
Boot into bootloader fastboot mode.
Extract .xml.zip format firmware file:
eg: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
to a folder on c drive of the PC that has the ADB and fastboot files in it.
In command prompt cd\ to that directory.
fastboot flash the following in sequence.
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
boots to stock .
Not my own work, adapted from this thread by t-bon3
https://forum.xda-developers.com/showthread.php?t=2542219
which I found thanks to eens post18 at this thread
https://forum.xda-developers.com/g5/how-to/npp25-137-33-stock-firmware-moto-g5-t3577084/page2
After this, Motorola system update installed. On Australian XT1676 is build number NPP25.137-15-7
Patch level 1-May-2017
Still get the I cant be trusted page on power up as have unlocked bootloader.
Many thanks to all at XDA, its a resource that can certainly get you into trouble, but then out of it again.

where do you get the stock firmware?

Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.

We're you able to revert to a locked bootloader after this, I am looking forward to do so

We're you able to revert to a locked bootloader after this, I am looking forward to do so
Click to expand...
Click to collapse
didnt try, didnt need to for taking take the update.
And, from my reading there is no way so far to relock the bootloader. I got it to stock, with stock recovery, and that was enough for me.

astmacca said:
didnt try, didnt need to for taking take the update.
And, from my reading there is no way so far to relock the bootloader. I got it to stock, with stock recovery, and that was enough for me.
Click to expand...
Click to collapse
I can confirm what you said, but I am asking because I am sick of the warning before the device starts

ap4ss3rby said:
I can confirm what you said, but I am asking because I am sick of the warning before the device starts
Click to expand...
Click to collapse
You can get rid of that easily
Put phone in fastboot mode
Download logo from link below
Enter the following in a windows command prompt where you have fastboot files & the logo file
Code:
fastboot.exe flash logo logo-g5-fix.bin
http://drive.google.com/file/d/0B-idWfPYugGvREJaR3B0UFIxUkU/view?usp=sharing

TheFixItMan said:
You can get rid of that easily
Put phone in fastboot mode
Download logo from link below
Enter the following in a windows command prompt where you have fastboot files & the logo file
Code:
fastboot.exe flash logo logo-g5-fix.bin
http://drive.google.com/file/d/0B-idWfPYugGvREJaR3B0UFIxUkU/view?usp=sharing
Click to expand...
Click to collapse
Thanks, but this is why I made a Google pixel themed logo.bin and used a matching boot animation to go with it some time earlier

downgrade
thanks for the guide
- can i use this method to downgrade to this version?
- can i do this without unlocking the bootloader
- if it goes wrong can i unlock the bootloader later (i have an unlock code)
- is there a reason why we don't flash sparsechunk.0 ?
thanks in advance

distclean said:
thanks for the guide
- can i use this method to downgrade to this version?
- can i do this without unlocking the bootloader
- if it goes wrong can i unlock the bootloader later (i have an unlock code)
- is there a reason why we don't flash sparsechunk.0 ?
thanks in advance
Click to expand...
Click to collapse
No you cannot downgrade (same firmware version or newer required)
Yes - unlocked bootloader not required
As long as your phone still goes into the bootloader
You should flash all sparsechunks in number order

Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?

distclean said:
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
Click to expand...
Click to collapse
You maybe able to - there are different variants of the same phone
As long as the firmware is the same or newer (as in the bootloader and API version) it may flash
It will either flash or error out
There's only one way to find out - if your phone is dead anyway it's not going to make alot of difference
No - generally you can never downgrade firmware - doing so would be dangerous and you may loose the bootloader for good

thanks again,
motoboot.img is the bootloader you talk about? is the partition layout described somewhere? would custom roms use a different one here?
do tell me by the way if i should get this information elsewhere/if i should read something to get started in the whole moto g world.

distclean said:
thanks again,
motoboot.img is the bootloader you talk about? is the partition layout described somewhere? would custom roms use a different one here?
do tell me by the way if i should get this information elsewhere/if i should read something to get started in the whole moto g world.
Click to expand...
Click to collapse
You can write in adb
Code:
adb shell
cat /proc
cat /proc/partitions

Hello,
Does anyone know where can I download the latest firmware for Moto G5 XT1676 baseband Version: m8937_ 8000.122.02.40 R
Thanks

astmacca said:
Boot into bootloader fastboot mode.
Extract .xml.zip format firmware file:
eg: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
to a folder on c drive of the PC that has the ADB and fastboot files in it.
In command prompt cd\ to that directory.
fastboot flash the following in sequence.
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
boots to stock .
Click to expand...
Click to collapse
You're partially right. These commands won't work for our files. You have to flash the firmware according to the instructions contained within the "flashfile.xml" file within the archive. For example we have no "motoboot" partition

I've flashed every stock package available now (4 I think) and haven't been offered an update once. I've ran a couple of custom ROMs but they're just not right in one way or another. Might be time to move on.

distclean said:
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
Click to expand...
Click to collapse
I upgraded to this and since then can't downgrade the phone to the stock roms available online. From memory trying to flash gpt.bin gave a "Security version downgrade" error. So I wouldn't assume you'll be able to downgrade and until there is a copy of this particular firmware, you won't be able to flash back or relock the bootloader

astmacca said:
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
Click to expand...
Click to collapse
Is this ROM is good to my XT1676 Baseband: M8937_11.16.02.51R ?

astmacca said:
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
Click to expand...
Click to collapse
Hi, i own the same model of moto g5, i do this in fastboot window
fastboot erase userdata
now the phone only boot in twrp and show a message "failed to mount /data". i think that delete my userdata partition, how could i fix it?
once i can avoid this loop in twrp, i follow these steps to flash stock rom
thanks in advance
juan

Complicated problem, never came across in the whole lifetime of my android usage.

TLR: Phone boots up and says. Launcher has stopped working, contacts has stopped working and etc.
Ok so i bought Moto G4 XT1625, yesterday. Was very happy with the device. It came with Android 6.0.1, i updated it to nougat 7.0.
But in android 6.0 and 7.0 both i noticed the phone giving random apps freezes and randomly even restarting on 7.0. The problem was minimal so i rebooted the phone 2,3 times and made it working. Then i received another update "NPJS25.93-14-4" on that update the phone got successful but bootlooped when booting for the first time on that update. I thoughts its ok so rebooted to bootloader and booted the phone from bootloader. the phone booted. after that another update came "NPJS25.93-14- (5 or 8) i dont remember properly" in this update the update failed during the installation. Keep in mind that i did not touch anything before this update. The phone was totally stock with stock recovery and everything. On this update the phone failed the update and i got constant bootloop no matter if i factory reset or erase cache it kept bootlooping, now i unlocked the bootloader and installed twrp and flashed a custom stock rom it crash on the boot. Again the random app has stopped working error came continously making the phone unusable. Then i flashed the stock rom correct firmware and everything it bootlooped again, then i rebooted numerous times the phone booted fine. Installed apps. This time did not get any app has stopped working error. Then rebooted the phone to install the sim card phone bootlooped again. Im 99% sure this is a hardware issue. Can somebody enlighten me? Whats going on in here? Thanks. I never faced this kind of problem ever in my life, i have bought more than 100 devices.

@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.

strongst said:
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
Click to expand...
Click to collapse
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!

whizinc said:
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
Click to expand...
Click to collapse
Good luck:good:

UPDATE
It did not get past the "Checking Network" thing and after pressing the power button screen went black but i could see nav bar and status bar only. The phone has faulty hardware. Im now sure. Going to get it back tomorrow from where i bought it. Lets hope i get a refund or replacement. I bought it from a local mobile mall.

strongst said:
Good luck:good:
Click to expand...
Click to collapse
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working

whizinc said:
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
Click to expand...
Click to collapse
Have you installed any third-party apps or restored them?

strongst said:
Have you installed any third-party apps or restored them?
Click to expand...
Click to collapse
nope, not a single app. Everything is clean and properly flashed.

whizinc said:
nope, not a single app. Everything is clean and properly flashed.
Click to expand...
Click to collapse
Snapchat is pre-installed?

strongst said:
Snapchat is pre-installed?
Click to expand...
Click to collapse
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.

whizinc said:
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
Click to expand...
Click to collapse
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?

strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
posted in a new thread because the problem did not belong to the rom's thread, im sorry did i do something wrong? No. I did not flash the stock custom rom before all of this. I never wanted to flash a custom rom. The thing is the phone failed an OTA update which let me to come to this decision. The phone failed ".5" update and after that it bootlooped. So i thought flashing twrp and flash a custom rom with a clean install would fix it but even the custom rom the " xxx app stopped working error" came continously.
After that i followed echo92's guide and flashed the whole stock rom through fastboot. Still same issue. Random apps crashing.
I think this is hardware issue. Because every idea has been fail till now.
What do u say?
edit: note: when the phone failed ".npj25.93-14-5" update it was completely stock and i did not even touch anything, i dont know why it failed on the first place?

strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.

I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.

echo92 said:
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
Click to expand...
Click to collapse
No no, You got the story wrong. Let me make it correct.
1: Bought the phone from a local mobile mall i have 3 days warranty left. (Phone was on Android 6.0 update)
2: Did not touch the phone. Just installed my daily apps. i.e: whatsapp,facebook and stuff.
3hone started doing odd things like auto touch while charging and apps saying "force stopped" error
4:Then i thought that this is Android 6.0 bug on Moto g4, so i should update it via OTA.
5: Updated to 7.0 same issues.
6:I saw another update did it as well 14-4 update. This update caused bootloop but i managed to make it through by booting from bootloader.
7: Then saw another update 14-5 and that update failed. (WHILE THE WHOLE PHONE WAS ON STOCK STATE) Why did the update fail? I didnt even touch the recovery or anything at that time.
8: Then i flashed the custom rom and the rest of the story goes on as u mentioned in the post.
And yes i cleaned flash the rom with the OEMlock.bat script that the guy above gave to me. It included all things such as boot,modem and all stuff. So it was def a clean install.
"fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem lock
fastboot reboot"
This was the script i used to flash the fastboot rom which is 14-4.
Then again got force stop errors and the 14-5 update failed causing bootloop again.
I just have 2 hours to check the devices further or else im gonna return it today. Thanks

MisterSteve said:
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
Click to expand...
Click to collapse
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.

whizinc said:
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
Click to expand...
Click to collapse
Oh, you didn't mention that you have bought a used device! Bring it back to the shop and buy another/new one. Who knows what's wrong with that device or which history it has...

Apologies for getting the story mixed up, the information you provided in your corrected post and subsequently makes the situation worse though. Sounds like you bought a device exhibiting ghost touching or the beginnings of ghost touch and possibly was hard bricked/had the incorrect firmware flashed previously. As strongst mentioned, return that device. It sounds like it'll be more trouble than it's worth... especially for a used device.

UPDATE
I returned the handset to the shop guy, he was skeptical at first but then he gave it to another guy who said that the phone would go in used market claim and then after that he'll either return me the money or give me a new G4 device. I'll have to wait till monday. It sucks. Anyways Thanks alot guys for the help i appreciate it alot.
Feel free to lock the thread @ moderators.

How to not loose your imei !

Are you on a 64bit rom ? If yes please read on!
Us developers have had reports of you guys loosing imei number. We can re gain your imei number however you will no longer have 4g.
HERES HOW TO FIX LOSS OF IEMI
Install 32 bit twrp
Go back to stock with fastboot method using full commands
Fastboot 32 bit twrp
Flash no verity zip
Reboot twrp
Wipe data
reboot recovery
Install 64 bit twrp
Reboot recovery
Install any 8.1 ROM
Reboot on first boot.
IF U DO NOT FLASH 32 BIT TWRP YOU WILL NOT GAIN IMEI NUMBER BACK
*THE CAUSE*
THE MAIN CAUSE OFF LOSSING IMEI IS FASTBOOTING STOCK WHILST HAVING 64BIT RECOVERY , ROM AND MODEM SO MOVE TO 32BIT BEFORE FLASHING STOCK . I REALLY DONT RECOMMEND YOU GO BACK TO STOCK UNLESS YOU KNOW WHAT YOU ARE DOING.STOCK FLASHIBLE WILL NOT LOOSE IMEI!

I'm just staying on a fully working 7.1.2 rom until an official oreo rom comes out, I'd say that's the wisest choice at this time.

Exanneon said:
I'm just staying on a fully working 7.1.2 rom until an official oreo rom comes out, I'd say that's the wisest choice at this time.
Click to expand...
Click to collapse
Very true!

infixremix said:
Are you on a 64bit rom ? If yes please read on!
Us developers have had reports of you guys loosing imei number. We can re gain your imei number however you will no longer have 4g.
HERES HOW TO FIX LOSS OF IEMI
Install 32 bit twrp
Go back to stock with fastboot method using full commands
Fastboot 32 bit twrp
Flash no verity zip
Reboot twrp
Wipe data
reboot recovery
Install 64 bit twrp
Reboot recovery
Install any 8.1 ROM
Reboot on first boot.
IF U DO NOT FLASH 32 BIT TWRP YOU WILL NOT GAIN IMEI NUMBER BACK
*THE CAUSE*
THE MAIN CAUSE OFF LOSSING IMEI IS FASTBOOTING STOCK WHILST HAVING 64BIT RECOVERY , ROM AND MODEM SO MOVE TO 32BIT BEFORE FLASHING STOCK . I REALLY DONT RECOMMEND YOU GO BACK TO STOCK UNLESS YOU KNOW WHAT YOU ARE DOING.STOCK FLASHIBLE WILL NOT LOOSE IMEI!
Click to expand...
Click to collapse
oh wow ...so there no way to get back 4g???

infixremix said:
We can re gain your imei number however you will no longer have 4g
Click to expand...
Click to collapse
So there's no way to get 4g working?

Can I get volte by doing this.? because I had lost volte,lte works fine.

infixremix said:
Are you on a 64bit rom ? If yes please read on!
Us developers have had reports of you guys loosing imei number. We can re gain your imei number however you will no longer have 4g.
HERES HOW TO FIX LOSS OF IEMI
Install 32 bit twrp
Go back to stock with fastboot method using full commands
Fastboot 32 bit twrp
Flash no verity zip
Reboot twrp
Wipe data
reboot recovery
Install 64 bit twrp
Reboot recovery
Install any 8.1 ROM
Reboot on first boot.
IF U DO NOT FLASH 32 BIT TWRP YOU WILL NOT GAIN IMEI NUMBER BACK
*THE CAUSE*
THE MAIN CAUSE OFF LOSSING IMEI IS FASTBOOTING STOCK WHILST HAVING 64BIT RECOVERY , ROM AND MODEM SO MOVE TO 32BIT BEFORE FLASHING STOCK . I REALLY DONT RECOMMEND YOU GO BACK TO STOCK UNLESS YOU KNOW WHAT YOU ARE DOING.STOCK FLASHIBLE WILL NOT LOOSE IMEI!
Click to expand...
Click to collapse
Hi,
My G5 is on Atomic 8.1 ROM. If i want to return to stock ROM and IF i apply your commands, i won't loose IMEI ?
Regards

006fazer said:
Hi,
My G5 is on Atomic 8.1 ROM. If i want to return to stock ROM and IF i apply your commands, i won't loose IMEI ?
Regards
Click to expand...
Click to collapse
No , u need to flash 32 bit recovery without stock then a 32 bit rom.

infixremix said:
No , u need to flash 32 bit recovery without stock then a 32 bit rom.
Click to expand...
Click to collapse
Ok and after a 32 bit rom I can flash the stock rom ?

An advice, please. Which is a fully working 7.1.2 custom rom?

salsaelpato said:
So there's no way to get 4g working?
Click to expand...
Click to collapse
This would be up to Lenovorola, whether or not they want to provide a fix for a flaw in their phones design
What interests me, is the varying degrees of severity. Some have no issues, some lost only VOLTE, some lose 4G/VOLTE altogether. It's well past time for an official statement from the developers of the phone. Maybe it's why an official Oreo update is taking so long and they are hiding behind the "your fault, you unlocked your phone" banner instead of acknowledging their ineptitude, whether purposefully or not, really messed up some of these devices.

Lol. A design flaw...... seriously? We are talking about custom roms NOT about an official software from Motorola! =))

Necesito ayuda quien me podrá a ayudar o explicar bien como puedo recuperar mi imei de mi moto g5 por favor
2211190794 manden whats si me podrán ayudar

Ema172161 said:
Necesito ayuda quien me podrá a ayudar o explicar bien como puedo recuperar mi imei de mi moto g5 por favor
2211190794 manden whats si me podrán ayudar
Click to expand...
Click to collapse
Please read the rules again - you have only just signed up!
4. Use the English language.
We understand that with all the different nationalities, not everyone speaks English well, but please try. If you're really unable to post in English, use an online translator. You're free to include your original message in your own language, below the English translation. (This rule covers your posts, profile entries and signature).
Click to expand...
Click to collapse

I installed Lineage on my XT1672, but can not call anyone on Phone app, Google Camera does not work (if I update the app, I discovered that ...), Netflix is ​​not compatible...
I installed stock ROM and bazinga... Without SIM signal... I am very sad...
I will stay in Lineage, because the things that not work are less important ... At least I have SIM signal...

Hi,
I restored with success the Lineageos 14.1 ROM from Atomics 8.1 Oreo ROM, no imei lost.
Should i can test a fastboot flash of the stock ROM Motorola ?
Regards

Hi,
i can confirm that we can return to stock !!! ;-D without loosing IMEI
- Reflash a 32bits TWRP recovery
- wype DATA
- reboot to bootloader
- use this command to flash stock ROM :
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Don't run those commands (IMEI = 0) :
fastboot erase modemst1
fastboot erase modemst2
After that you can boot the stock rom.
If you want to relock the boot loader, use this :
fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash boot boot.img
fastboot oem lock
Reboot
After i immediatly receive notofication for OTA update, download in progress....
EDIT : I can confirme that OTA updates are fully working
EDIT : after the OTA of january security patch : IMEI = 0 i test with the OTA with march security patch....

006fazer said:
Hi,
i can confirm that we can return to stock !!! ;-D without loosing IMEI
- Reflash a 32bits TWRP recovery
- wype DATA
- reboot to bootloader
- use this command to flash stock ROM :
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Don't run those commands (IMEI = 0) :
fastboot erase modemst1
fastboot erase modemst2
After that you can boot the stock rom.
If you want to relock the boot loader, use this :
fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash boot boot.img
fastboot oem lock
Reboot
After i immediatly receive notofication for OTA update, download in progress....
EDIT : I can confirme that OTA updates are fully working
EDIT : after the OTA of january security patch : IMEI = 0 i test with the OTA with march security patch....
Click to expand...
Click to collapse
Hello!
So I installed this update and lost IMEI.
Now I am trying flashing 32 bits twrp and stock rom and no success...
Can anybody help me please?
Thank you!

infixremix said:
Are you on a 64bit rom ? If yes please read on!
Us developers have had reports of you guys loosing imei number. We can re gain your imei number however you will no longer have 4g.
HERES HOW TO FIX LOSS OF IEMI
Install 32 bit twrp
Go back to stock with fastboot method using full commands
Fastboot 32 bit twrp
Flash no verity zip
Reboot twrp
Wipe data
reboot recovery
Install 64 bit twrp
Reboot recovery
Install any 8.1 ROM
Reboot on first boot.
IF U DO NOT FLASH 32 BIT TWRP YOU WILL NOT GAIN IMEI NUMBER BACK
*THE CAUSE*
THE MAIN CAUSE OFF LOSSING IMEI IS FASTBOOTING STOCK WHILST HAVING 64BIT RECOVERY , ROM AND MODEM SO MOVE TO 32BIT BEFORE FLASHING STOCK . I REALLY DONT RECOMMEND YOU GO BACK TO STOCK UNLESS YOU KNOW WHAT YOU ARE DOING.STOCK FLASHIBLE WILL NOT LOOSE IMEI!
Click to expand...
Click to collapse
OMG! Thnks!
I spend all day, testing a bunch of solutions and finally I have my phone back, thank you a lot, I can confirm that this works, tomorrow im gonna focus on get the 4G back, if something works, I let you guys know

https://forum.xda-developers.com/g5/how-to/how-to-recovery-4g-moto-g5-t3787208 this tutorial saved my 4G signal :good:
Just a little edit: for getting H+ signal in first step, I recommend installing PixelExperience ROM (based on Android 8.1.0) along with LATEST 64bit TWRP.
PixelExperience for G5: https://forum.xda-developers.com/g5/development/rom-pixelexperience-t3756673
TWRP x64 for G5: https://androidfilehost.com/?w=files&flid=236353
No verity opt (flashable TWRP zip, I recommend version 6.0, use in case if you are installing TWRP on stock ROM- without flashing this file on first run of TWRP, stock ROM won't boot): https://build.nethunter.com/android-tools/no-verity-opt-encrypt/
EDIT2: It may take a little bit longer to establish network after boot with restored EFS (for me, it took almost 30 seconds). If phone logins into 3G network, just go to settings and make it search for all possible networks in range (there should be your 4G network also).
I AM NOT RESPONSIBLE FOR ANY DAMAGE, YOU ARE DOING THIS AT YOUR OWN RISK!

Need help going back to full stock

Hi! I currently have NPNS25.137-92 running thanks to a TWRP backup I did before going custom Pie on my G5+. I'd like to go back to stock so that TWRP is removed, bootloader locked and I can take official OTAs up to Oreo or whatever it is. What is the best way to achieve this? I could flash the latest Oreo TWRP flashable build, but that way it won't accept OTAs right?
Any help will be greatly appreciated.
Cheers

guillermohs9 said:
Hi! I currently have NPNS25.137-92 running thanks to a TWRP backup I did before going custom Pie on my G5+. I'd like to go back to stock so that TWRP is removed, bootloader locked and I can take official OTAs up to Oreo or whatever it is. What is the best way to achieve this? I could flash the latest Oreo TWRP flashable build, but that way it won't accept OTAs right?
Any help will be greatly appreciated.
Cheers
Click to expand...
Click to collapse
First thing: You don't have to lock the bootloader to receive and install OTA, this is a widespread fallacy.
And yes, with a TWRP flashable build you won't be able to apply OTA updates.
To get back on track you will have to flash a full fastboot ROM, best would be the latest one available for your region.
Firmwares can be found here:
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Oreo builds for the US are ending on 85-17-x (where 17-4 is the latest), for other regions it's 85-13-x , here the latest one is 85-13-5 (December security patch).
You will lose your data so backup your stuff.

Wolfcity said:
First thing: You don't have to lock the bootloader to receive and install OTA, this is a widespread fallacy.
And yes, a TWRP flashable build won't be able to apply OTA updates.
To get back on track you will have to flash a full fastboot ROM, best would be the latest one available for your region.
Firmwares can be found here:
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Oreo builds for the US are ending on 85-17-x (where 17-4 is the latest), for other regions it's 85-13-x , here the latest one is 85-13-5 (December security patch).
Click to expand...
Click to collapse
Thanks for your answer, I'm looking but I guess firmwares for my region (retar) are difficult to find. Flashing retus won't affect the usage? Finally, to flash that image you must unzip it and paste that long chunk of fastboot commands I've seen around here right?

guillermohs9 said:
Thanks for your answer, I'm looking but I guess firmwares for my region (retar) are difficult to find. Flashing retus won't affect the usage? Finally, to flash that image you must unzip it and paste that long chunk of fastboot commands I've seen around here right?
Click to expand...
Click to collapse
No, flashing the US variant won't affect usage. It's possible that you don't receive OTA updates in the future anymore because the ones pushed in your region may be for the other update channel. Would be good to find out which Oreo build has been pushed to your region, maybe you can elaborate it via Google.
Yes, you have to unzip the firmware in your adb/fastboot folder on your PC and enter all fastboot commands, you can also use a flashall.bat with all commands in it. You have to copy that bat into your adb/fastboot folder too and just click it.
Here's one:https://www.dropbox.com/s/zfh67uzfle9hsco/flashallO.bat?dl=0
There are some tutorials around how to do it all but some are a bit outdated. I'm about to write an actual one.
You need Motorola drivers on your PC:
https://drive.google.com/file/d/0B0WGdtNWubBJYnlDcWRBZXltanc/view?usp=sharing
and something like Minimal Adb & Fastboot:
https://drive.google.com/file/d/10NEzpxKpYWfq-HdK42ctwoEnCg-BfsRQ/view?usp=sharing
If you're not familiar with this procedure you can also give Lenovo Motorola Smart Assistant a shot:
https://support.lenovo.com/de/de/downloads/ds101291

Wolfcity said:
No, flashing the US variant won't affect usage. It's possible that you don't receive OTA updates in the future anymore because the ones pushed in your region may be for the other update channel. Would be good to find out which Oreo build has been pushed to your region, maybe you can elaborate it via Google.
Click to expand...
Click to collapse
I'm searching for images for retar channel but with no luck. Having flashed retus image, won't I be getting OTA updates pushed on retus?
You should write that tutorial, there is no such thing as too many well written tutorials!
I'm comfortable using fastboot and adb, I just never used them to go back to stock and finding the right firmware for potter seems hard for what I'm reading.

guillermohs9 said:
I'm searching for images for retar channel but with no luck. Having flashed retus image, won't I be getting OTA updates pushed on retus?
You should write that tutorial, there is no such thing as too many well written tutorials!
I'm comfortable using fastboot and adb, I just never used them to go back to stock and finding the right firmware for potter seems hard for what I'm reading.
Click to expand...
Click to collapse
I'll take a look what firmware has been pushed to your region. If you're on the wrong update channel you won't receive OTA updates because Motorola/Lenovo only pushes one update for every location, either the US version (17-x) or the other one (13-x).
I'm writing on that guide but it will be a bit extensive because it should cover unlocking/flashing/rooting/decrypting/locking, the whole thing.

Sorry for interrupting but I would like you have your advise.
I returned from custom pie to 8.1 stock flashed through fastboot. I'm from Belgium, I took the build OPS28.85-17. Reteu channel. This is sept 18 security patch.
I don't receive an ota for an updated security patch.
How can I flash OPS28.85-17-4 without losing data? With some fastboot commands? Wich ones? Tnx for help:good:

BartKey said:
Sorry for interrupting but I would like you have your advise.
I returned from custom pie to 8.1 stock flashed through fastboot. I'm from Belgium, I took the build OPS28.85-17. Reteu channel. This is sept 18 security patch.
I don't receive an ota for an updated security patch.
How can I flash OPS28.85-17-4 without losing data? With some fastboot commands? Wich ones? Tnx for help:good:
Click to expand...
Click to collapse
No need to apologize for interrupting, this is not a private chat. 17-4 is the US firmware, you'll have to change to OPS28.85-13-x to receive OTA updates here in Europe. Even when your "about phone" setting tells you you're on reteu, the firmware number is what makes the difference.
If your main goal is not to lose your data you can flash the 17-4 firmware by fastboot and omit the line "erase userdata". But you still won't receive future OTA updates as you're on the wrong firmware. You can try to flash the latest available fastboot firmware for Europe which is OPS28.85-13-3 and omit the "erase userdata" line too. The source for the firmwares is posted above, it's https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
As written above, a guide how to do it will follow.
The fastboot commands are the same as in the flashall.bat also posted above:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash oem oem.img
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot reboot

I flashed the retus Oreo firmware you suggested with the commands you uploaded to Dropbox but upon rebooting I get a "No command" screen and it's stuck there.
Edit: flashed Twrp now it says "bad key" on the unlocked device screen but it boots into stock Oreo.
I get the thing about the region. The device still says it's on retar so with retus firmware it will not take OTAs if I understood correctly.

guillermohs9 said:
I flashed the retus Oreo firmware you suggested with the commands you uploaded to Dropbox but upon rebooting I get a "No command" screen and it's stuck there.
Click to expand...
Click to collapse
Have you omitted the "erase userdata" line?
If that screen appears the device seems to be waiting for a reboot.
Edit: Ok, good to hear it's booting now.
The " bad key" screen is normal, you should have seen it after unlocking the bootloader.

Wolfcity said:
Have you omitted the "erase userdata" line?
If that screen appears the device seems to be waiting for a reboot.
Edit: Ok, good to hear it's booting now.
The " bad key" screen is normal, you should have seen it after unlocking the bootloader.
Click to expand...
Click to collapse
It used to say N/A instead. I don't mind. The problem now is that it always tries to boot into recovery.

guillermohs9 said:
....
I get the thing about the region. The device still says it's on retar so with retus firmware it will not take OTAs if I understood correctly.
Click to expand...
Click to collapse
As I said, depends on which firmware has been rolled out in your country.
What's your actual firmware number?

wolfcity said:
as i said, depends on which firmware has been rolled out in your country.
What's your actual firmware number?
Click to expand...
Click to collapse
opss28.85-17-4

guillermohs9 said:
opss28.85-17-4
Click to expand...
Click to collapse
Ok, that's the latest US build, so it can't find OTA now. Btw I don't think that we will see too many updates as the Moto G5+ isn't that new anymore so it's not such a big thing.
I haven't found out which firmware is the right one for your country, if I find out something I'll let you know.
As you said, no need to care about the bad key screen, I just flashed a custom bootlogo to get rid of it.
About booting into recovery, here's a thread about it: https://forum.xda-developers.com/showthread.php?p=74109609#post74109609
First try to wipe cache/dalvik in TWRP.
Than try enter "fastboot oem fb_mode_clear" from PC.
If that doesn't help try the mentioned dd commands from the thread in TWRP terminal.
It's a known problem.

Wolfcity said:
Ok, that's the latest US build, so it can't find OTA now. Btw I don't think that we will see too many updates as the Moto G5+ isn't that new anymore so it's not such a big thing.
I haven't found out which firmware is the right one for your country, if I find out something I'll let you know.
As you said, no need to care about the bad key screen, I just flashed a custom bootlogo to get rid of it.
About booting into recovery, here's a thread about it: https://forum.xda-developers.com/showthread.php?p=74109609#post74109609
First try to wipe cache/dalvik in TWRP.
Than try enter "fastboot oem fb_mode_clear" from PC.
If that doesn't help try the mentioned dd commands from the thread in TWRP terminal.
It's a known problem.
Click to expand...
Click to collapse
Thanks! I figured the same about the future updates, now Motorola is focused on newer devices so december security patch is enough.
I am on stock, unrooted, relocked bootloader now. I used the commands you provided (included erase userdata) then had to flash TWRP, flash magisk, use adb shell and dd to clear that misc partition (so it boots into system), and finally did
fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash boot boot.img
fastboot oem lock
to relock bootloader. It works as expected now and it's ready to be used by anyone.
Thanks a lot

Wolfcity said:
No need to apologize for interrupting, this is not a private chat. 17-4 is the US firmware, you'll have to change to OPS28.85-13-x to receive OTA updates here in Europe. Even when your "about phone" setting tells you you're on reteu, the firmware number is what makes the difference.
If your main goal is not to lose your data you can flash the 17-4 firmware by fastboot and omit the line "erase userdata". But you still won't receive future OTA updates as you're on the wrong firmware. You can try to flash the latest available fastboot firmware for Europe which is OPS28.85-13-3 and omit the "erase userdata" line too. The source for the firmwares is posted above, it's https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
As written above, a guide how to do it will follow.
The fastboot commands are the same as in the flashall.bat also posted above:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash oem oem.img
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse
Thanks a lot @Wolfcity
I came from OPS28.85-17, without updates available.
Now I flashed OPS28.85-13 with your instructions not to erase userdata.
Checking for updates: 13.3 available -> installed
13.5 available -> installed and "up to date" security patch dec 2018
:good:

@guillermohs9 @BartKey: Great to hear everything is working! I will add your experiences to the upcoming tutorial.