Help, my Moto X Style XT1752 Brick :( - X Style (Pure) Q&A, Help & Troubleshooting

Hello people, I come with a Moto X XT1572 brickeado, out of nowhere is stuck in the Motorola logo and it does not pass from there, restarting over and over again.
I tried several methods to try to install a stock Firm, 6.0 or 6.1, but without success.
Because I can only connect it in fastboot mode and RSD Lite does not recognize it, I followed the tutorial:
https://www.youtube.com/watch?v=njXQYn53SPc
Whatever Firm it is, I throw the following error:
Fastboot flash boot boot.img
(Bootloader) has-slot: boot: not found
Target reported max download size of 536870912 bytes
Sending 'boot' (40960 KB) ...
OKAY
Writing 'boot' ...
(Bootloader) Preflash validation failed
FAILED (remote failure)
Finished. Total time: 2
I understand and I have read, the problem is initially in the boot, I have tried flashing only the boot, but it does not respond, throwing the same error.
It is worth clarifying that the bootloader is blocked, and if I try to unlock it it throws me:
(Bootloader) Check 'Allow OEM Unlock' in Developer Options.
FAILED (remote failure)
Finished. Total time: 0.00s
I can not check that option, since it does not fix je.
Also it is worth clarifying that it does not allow me to enter the recovery, when it enters that option it is automatically restarted returning to the motorola logo again and again.
Do you have any idea what else to try? Thank you in advance.

AlexAndroid said:
Hello people, I come with a Moto X XT1572 brickeado, out of nowhere is stuck in the Motorola logo and it does not pass from there, restarting over and over again.
I tried several methods to try to install a stock Firm, 6.0 or 6.1, but without success.
Because I can only connect it in fastboot mode and RSD Lite does not recognize it, I followed the tutorial:
Whatever Firm it is, I throw the following error:
Fastboot flash boot boot.img
(Bootloader) has-slot: boot: not found
Target reported max download size of 536870912 bytes
Sending 'boot' (40960 KB) ...
OKAY
Writing 'boot' ...
(Bootloader) Preflash validation failed
FAILED (remote failure)
Finished. Total time: 2
I understand and I have read, the problem is initially in the boot, I have tried flashing only the boot, but it does not respond, throwing the same error.
It is worth clarifying that the bootloader is blocked, and if I try to unlock it it throws me:
(Bootloader) Check 'Allow OEM Unlock' in Developer Options.
FAILED (remote failure)
Finished. Total time: 0.00s
I can not check that option, since it does not fix je.
Also it is worth clarifying that it does not allow me to enter the recovery, when it enters that option it is automatically restarted returning to the motorola logo again and again.
Do you have any idea what else to try? Thank you in advance.
Click to expand...
Click to collapse
Have you tried a factory reset in the stock recovery? From the bootloader select Recovery and let it start, when you get "Dead Andy" with an exclamation mark after the timeout, hold power and tap Vol Up and release both keys. Select Factory reset/Wipe data and let finish and then reboot... First boot can take 20 minutes plus after a reset.

acejavelin said:
Have you tried a factory reset in the stock recovery? From the bootloader select Recovery and let it start, when you get "Dead Andy" with an exclamation mark after the timeout, hold power and tap Vol Up and release both keys. Select Factory reset/Wipe data and let finish and then reboot... First boot can take 20 minutes plus after a reset.
Click to expand...
Click to collapse
Selecting Recovery restarts the device, returning to the Motorola logo and restarting again and again, without ever entering the recovery mode.

AlexAndroid said:
Selecting Recovery restarts the device, returning to the Motorola logo and restarting again and again, without ever entering the recovery mode.
Click to expand...
Click to collapse
In the bootloader, can you post the output of 'fastboot getvar all' (just mask out your IMEI number)?

acejavelin said:
In the bootloader, can you post the output of 'fastboot getvar all' (just mask out your IMEI number)?
Click to expand...
Click to collapse
You mean this? (attached image)

Sorry, I understand what you mean, when I go back to my house, I give you that information. Thank you

AlexAndroid said:
Sorry, I understand what you mean, when I go back to my house, I give you that information. Thank you
Click to expand...
Click to collapse
Do you know how to use fastboot and adb? This is from a computer...

acejavelin said:
Do you know how to use fastboot and adb? This is from a computer...
Click to expand...
Click to collapse
Yes, here is the information.
My English is not very good, for that reason sometimes I do not understand je.
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.4C
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: yes
(bootloader) hwrev: 0x83C0
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=02 TYPE=57 PNM=BWBD3R
(bootloader) ram[0]: 3072MB Micron S8 SDRAM DIE=6Gb M5=x3 M6=x0 M7=x0 M8
(bootloader) ram[1]: =x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: ---
(bootloader) cid: 0x0007
(bootloader) channelid: 0x51
(bootloader) uid: 368A71011E000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: -----
(bootloader) meid:
(bootloader) date: 12-13-2016
(bootloader) sku: XT1572
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Feb 5 7:26: 3 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/clark_retasia/clark:6.0/M
(bootloader) ro.build.fingerprint[1]: PHS24.49-20-16/8:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.231.16.clark_reta
(bootloader) ro.build.version.full[1]: sia.retasia.en.03
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband[0]: M8992_1255331.29.01.88.02R CLARK_APAC_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-ga389d53 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x-goog
(bootloader) kernel.version[2]: le 20140827 (prerelease) (GCC) ) #1 SMP
(bootloader) kernel.version[3]: PREEMPT Thu Dec 8 06:27:17 CST 2016
(bootloader) sbl1.git: git=MBM-NG-VA0.4C-0-g07bb07e
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=7ea7c4c-dirty
(bootloader) hyp.git: git=7ea7c4c-dirty
(bootloader) sdi.git: git=52a3f93
(bootloader) pmic.git: git=MBM-NG-VA0.4C-0-g07bb07e
(bootloader) aboot.git: git=MBM-NG-VA0.4C-0-g1fa1c30
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (75)
(bootloader) ro.carrier: retapac

AlexAndroid said:
Yes, here is the information.
My English is not very good, for that reason sometimes I do not understand je.
(bootloader) date: 12-13-2016
(bootloader) ro.build.fingerprint[0]: motorola/clark_retasia/clark:6.0/M
(bootloader) ro.build.fingerprint[1]: PHS24.49-20-16/8:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.231.16.clark_reta
(bootloader) ro.build.version.full[1]: sia.retasia.en.03
(bootloader) ro.build.version.qcom: <not found>
Click to expand...
Click to collapse
This is the key info... You currently have MPHS24.49-20-16 that was released in January/February, problem is we don't have that firmware and don't know when/if we will get it. That said you should be able to use XT1572_CLARK_RETASIA_DS_6.0_MPHS24.49-18-8_cid7_subsidy-DEFAULT_CFC.xml.zip and flash it manually with fastboot. Make sure to open the cmd window as Administrator.
fastboot oem fb_mode_set
fastboot flash partition gpt.bin <- If this step fails, try once more, then continue
fastboot flash bootloader bootloader.img <- If this step fails, try once more, then continue
fastboot reboot-bootloader
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8 (Verify # of sparsechunks, match the number with what is in ROM image)
fastboot flash modem NON-HLOS.bin <- If this step fails, try once more, then continue
fastboot erase modemst1 <- If this step fails, try once more, then continue
fastboot erase modemst2 <- If this step fails, try once more, then continue
fastboot flash fsg fsg.mbn <- If this step fails, try once more, then continue
fastboot flash bluetooth BTFM.bin
fastboot erase cache
fastboot erase userdata
fastboot fb_mode_clear
fastboot reboot

acejavelin said:
This is the key info... You currently have MPHS24.49-20-16 that was released in January/February, problem is we don't have that firmware and don't know when/if we will get it. That said you should be able to use XT1572_CLARK_RETASIA_DS_6.0_MPHS24.49-18-8_cid7_subsidy-DEFAULT_CFC.xml.zip and flash it manually with fastboot. Make sure to open the cmd window as Administrator.
fastboot oem fb_mode_set
fastboot flash partition gpt.bin <- If this step fails, try once more, then continue
fastboot flash bootloader bootloader.img <- If this step fails, try once more, then continue
fastboot reboot-bootloader
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8 (Verify # of sparsechunks, match the number with what is in ROM image)
fastboot flash modem NON-HLOS.bin <- If this step fails, try once more, then continue
fastboot erase modemst1 <- If this step fails, try once more, then continue
fastboot erase modemst2 <- If this step fails, try once more, then continue
fastboot flash fsg fsg.mbn <- If this step fails, try once more, then continue
fastboot flash bluetooth BTFM.bin
fastboot erase cache
fastboot erase userdata
fastboot fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse
Thank you very much, I will try with this firmware. Can you do it even though my bootloader is locked?

AlexAndroid said:
Thank you very much, I will try with this firmware. Can you do it even though my bootloader is locked?
Click to expand...
Click to collapse
Stock firmware images are digitally signed, so yes, you can flash them with a locked bootloader., but downgrading is tricky even with an unlocked bootloader. The key here us to just get it bootable.

acejavelin said:
Stock firmware images are digitally signed, so yes, you can flash them with a locked bootloader., but downgrading is tricky even with an unlocked bootloader. The key here us to just get it bootable.
Click to expand...
Click to collapse
Unfortunately it did not work, boot.img, recovery.img and the following throw
sending 'boot' (40960 KB)... OKAY [ 3.857s]
writing 'boot'... INFOPreflash validation failed
FAILED (remote failure)
finished. total time: 4.550s

AlexAndroid said:
Unfortunately it did not work, boot.img, recovery.img and the following throw
sending 'boot' (40960 KB)... OKAY [ 3.857s]
writing 'boot'... INFOPreflash validation failed
FAILED (remote failure)
finished. total time: 4.550s
Click to expand...
Click to collapse
Then your choices are Moto repair or wait for the 20-16 firmware to be released.

acejavelin said:
Then your choices are Moto repair or wait for the 20-16 firmware to be released.
Click to expand...
Click to collapse
Do Motorola's official technical services have the necessary firmware?

AlexAndroid said:
Do Motorola's official technical services have the necessary firmware?
Click to expand...
Click to collapse
Do they? I'm sure they do... and if you send it in for repair I am sure they can fix it, but they won't give it to you if that is what you are asking. :/

If you are in warranty and u haven't unlocked your boot loader yet you can give silly reason's like i revived updates last night but battery was low and while updating it turned off and now my phone isn't booting up

acejavelin said:
Do they? I'm sure they do... and if you send it in for repair I am sure they can fix it, but they won't give it to you if that is what you are asking. :/
Click to expand...
Click to collapse
Hello, finally I take the equipment to an official technical service of Motorola, where they told me that they could not repair it since the cell phone did not take Software. Is this possible or would it be that the technical service did not have the necessary software version?

acejavelin said:
Do they? I'm sure they do... and if you send it in for repair I am sure they can fix it, but they won't give it to you if that is what you are asking. :/
Click to expand...
Click to collapse
Good afternoon, I return the subject after a long time since yesterday I thought to try again, and I found that the cell now turns on, but when trying to complete the initial configuration, after choosing the language gives me to select the wifi networks, where it does not detect any, and I do not enable the jump or forward button, and I'm stuck there again, it's very strange, as soon as I enter that screen, it gives me the option to add a new network, and I can see that says Mac Address with pure zeros, as if it did not have MAC.
If I try to enter the recovery, now I see "No Command" (previously not directly entered), and there is no way to skip this "No Command", I have tried all the methods that appear online.
EDIT: I was able to get into recovery, but I do not know if it can help me now.
Any ideas? he seems to be brigado, but not as much as before

Flash the right modem for your region in fastboot. You should repeat the fastboot command "fastboot flash modem NON-HLOS.bin" at least two times because the first time it won't "stick". After you'll have to execute "fastboot erase modemst1" and "fastboot erase modemst2" commands and your wi-fi and data signal should return.

Edvin73 said:
Flash the right modem for your region in fastboot. You should repeat the fastboot command "fastboot flash modem NON-HLOS.bin" at least two times because the first time it won't "stick". After you'll have to execute "fastboot erase modemst1" and "fastboot erase modemst2" commands and your wi-fi and data signal should return.
Click to expand...
Click to collapse
I still have a problem, when the device is turned on, it always turns on Bootloader mode, and I have to select "Start" to turn it on. This is why when you want to upgrade to Android 7 via OTA, when the device is restarted during installation, it enters Bootloader mode, select "Start", restarts the update, restarts in Bootloader, and remains in an infinite cycle.
Is there a solution to this? I have already activated USB debugging in order to unlock the Bootloader.
Thank you!!

Related

XT1572 every time reboot enter in mode fastboot

Hello,
The first day I got my moto x style (XT1572) I started to root, everything was more or less well until I tried to install the SU when I finished installing the binary from the TWRP custom recovery-3.0.2-0- clark you say yes to install the root since the phone would not start and remains in boot loop.
After much look I followed some tutorial XDA (http://forum.xda-developers.com/moto-x-style/help/brick-downgrade-6-0-to-5-1-heeeeelp-t3253716) to return to flash the phone with the rom that theory came from factory cbox1s_XT1572_CLARK_RETEU_6.0_MPHS24.49-18-3_cid7_subsidy-DEFAULT_CFC.xml after following all the steps mobile and well lit and seems it was all sorted.
Well, I went back to the load to make root and remove the message that the bootloader was unlocked this time all fu well, except now every time I reboot I enter into fastboot mode and have to select START to boot normal to me.
Any ideas or suggestions to fix it?
regards,
PD: Sorry for my google translate english i'am spanish a my english level is very bad :crying:
SOLVED, the problem was the BP Tools in the fastboot, i had "Fastboot Reason: UTAG "bootmode" configured as fastboot" i changed to "Normal Powerup" and all perfect
same problem with Motorola z xt1650-03 , unlocked bootloader , every time I start up remain stuck in fastboot mode , after ,push the power button for start , and start normal.
I try to reload stock firmware 7.0 with fastboot mode but when try to flash partition.gpt he say bad key .
now I used like this ,
sagutxo97 said:
SOLVED, the problem was the BP Tools in the fastboot, i had "Fastboot Reason: UTAG "bootmode" configured as fastboot" i changed to "Normal Powerup" and all perfect
Click to expand...
Click to collapse
What? how do you do it? can you tell me how to do it more specific? I'm new so I don't understand what you mean and how you do it :/
thank you.
Moto devices have a flashing mode called "fb_mode" that when enabled causes the bootloader to start on each boot, it is used for flashing stock firmware images since in some cases the device needs to reboot after flashing a certain partition or image and it needs a way to return to the fastboot mode. Remember when flashing a stock image you may have entered "fastboot oem fb_mode_set"? If not then a toolkit or other flashing tool may have done it but not cleared it correctly. To clear it manually you need to literally clear it with a fastboot command... With the phone in the bootloader, enter this command from your computer"
fasboot oem fb_mode_clear
And reboot, it should no longer go to the bootloader unless you are holding VOL DN and the operating system should start normally.
acejavelin said:
Moto devices have a flashing mode called "fb_mode" that when enabled causes the bootloader to start on each boot, it is used for flashing stock firmware images since in some cases the device needs to reboot after flashing a certain partition or image and it needs a way to return to the fastboot mode. Remember when flashing a stock image you may have entered "fastboot oem fb_mode_set"? If not then a toolkit or other flashing tool may have done it but not cleared it correctly. To clear it manually you need to literally clear it with a fastboot command... With the phone in the bootloader, enter this command from your computer"
fasboot oem fb_mode_clear
And reboot, it should no longer go to the bootloader unless you are holding VOL DN and the operating system should start normally.
Click to expand...
Click to collapse
You saved my [email protected]#! Thanks.
I'm trying help a friend with her Moto X Style. The buttoms RETURN, HOME and APP is not working. I'm trying upload a ROM, but I got errors everytime and the fastboot was entering every boot.
acejavelin said:
Moto devices have a flashing mode called "fb_mode" that when enabled causes the bootloader to start on each boot, it is used for flashing stock firmware images since in some cases the device needs to reboot after flashing a certain partition or image and it needs a way to return to the fastboot mode. Remember when flashing a stock image you may have entered "fastboot oem fb_mode_set"? If not then a toolkit or other flashing tool may have done it but not cleared it correctly. To clear it manually you need to literally clear it with a fastboot command... With the phone in the bootloader, enter this command from your computer"
fasboot oem fb_mode_clear
And reboot, it should no longer go to the bootloader unless you are holding VOL DN and the operating system should start normally.
Click to expand...
Click to collapse
I did this several times and it set continues it say fasboot reason reboot mode set to fastboot and I tried fastboot oem fb_mode_clear but it just says boot loader slot count not found and etc
Sam to me. Any help?
ninormalen said:
Sam to me. Any help?
Click to expand...
Click to collapse
Yea I do need help, I had flashed a custom rom with twrp recovery on my phone but every time I reboot I either loads into recovery or boot loader if I fb mode clear or not. Even if theirs a system to boot, I have to manually boot into through boot loader and start. If I go to bootloader logs it just says reboot mode set to fastboot.
typo - fastboot, not fasboot
fastboot oem fb_mode_clear
fastboot oem fb_mode_clear
Click to expand...
Click to collapse
When I type this commend, I get the following error:
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
Can someone tell me whats is the problem?
lucas.passos said:
When I type this commend, I get the following error:
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
Can someone tell me whats is the problem?
Click to expand...
Click to collapse
There is no problem... The Moto X does not have A/B software slots, the messages above are merely informational and completely normal.
With mfastboot there is no messages like this. Only "OKAY" one
However it didn't help with my Moto G (falcon).
What helped was checking the kernel. My "smartness" told me to flash Nouagt when I had Pie rom...
Dunken415 said:
Yea I do need help, I had flashed a custom rom with twrp recovery on my phone but every time I reboot I either loads into recovery or boot loader if I fb mode clear or not. Even if theirs a system to boot, I have to manually boot into through boot loader and start. If I go to bootloader logs it just says reboot mode set to fastboot.[/QUOTE
same problem here brother did you find any solution to it?? please help me brother.
Click to expand...
Click to collapse
sagutxo97 said:
SOLVED, the problem was the BP Tools in the fastboot, i had "Fastboot Reason: UTAG "bootmode" configured as fastboot" i changed to "Normal Powerup" and all perfect
Click to expand...
Click to collapse
How'd you do that? i have the same problem how do switch back to normal powerup?
XT-1570 "bootmode-recovery"
Dunken415 said:
I did this several times and it set continues it say fasboot reason reboot mode set to fastboot and I tried fastboot oem fb_mode_clear but it just says boot loader slot count not found and etc
Click to expand...
Click to collapse
I am having the same issue. Would appriciate any help.
E:\fastboot oem fb_mode_clear
...
OKAY [ 0.000s]
finished. total time: 0.016s
PS E:\Backup\Android - XT1570> fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.43
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: no
(bootloader) hwrev: 0x82A0
(bootloader) radio: 0x3
(bootloader) emmc: 64GB Toshiba REV=07 PRV=00 TYPE=57 PNM=064G38
(bootloader) ram[0]: 3072MB SK Hynix S8 SDRAM DIE=6Gb M5=x6 M6=x3 M7=x0
(bootloader) ram[1]: M8=x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: LX7C2xxxxx
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0xDEAD
(bootloader) uid: EFFA2C001E000000000000000000
(bootloader) unlocked: Not supported
(bootloader) securestate: Engineering
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 1
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 35550006xxxxxxx
(bootloader) meid:
(bootloader) date: 04-30-2015
(bootloader) sku: XT1570
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jul 18 7:57:55 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/clark_retasia_ds/clark_ds
(bootloader) ro.build.fingerprint[1]: :6.0.1/MPHS24.107-58-5/4:user/rele
(bootloader) ro.build.fingerprint[2]: ase-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.5.clark_retas
(bootloader) ro.build.version.full[1]: ia_ds.retasia.en.03
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-gb67345b (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x-goo
(bootloader) kernel.version[2]: gle 20140827 (prerelease) (GCC) ) #1 SMP
(bootloader) kernel.version[3]: PREEMPT Thu Sep 29 00:24:52 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VA0.43-0-g8cea836
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=16279de-dirty
(bootloader) hyp.git: git=16279de-dirty
(bootloader) sdi.git: git=52a3f93
(bootloader) pmic.git: git=MBM-NG-VA0.43-0-g8cea836
(bootloader) aboot.git: git=MBM-NG-VA0.43-0-gde54c6f
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.172s
C:\fastboot oem fb_mode_clear
...
OKAY [ -0.000s]
finished. total time: -0.000s

[SOLVED] [XT1572] Fully bricked or is there a solution ?

Hey there,
To make it short, the phone was rooted, bootloader unlocked, and it was on Resurrection Remix (don't know which one, it was Nougat 7.1.2).
I tried to restore it back to stock, lock the bootloader etc (following this guide : https://forum.xda-developers.com/mo...de-return-to-stock-relock-bootloader-t3489110 which has files for xt1572 too ).
During the process, I got the error that a lot of people get about the Preflash validation error and yet i went through, except that I still locked at the end (I did not notice the Note about it below the command lines, I so regret it).
I also flashed the original Motorola logo (instead of "Bootloader is unlocked"), but I don't think this has anything to do with the fact that it got bricked (I can be wrong though).
Now, I can't access the phone through the cable. adb devices (with killing and restarting server) doesn't detect anything, I'm just stuck on the big Motorola logo splash screen.
Anyone has any idea on any possible way to unbrick it ? (I heard about qualcomm hsusb something but I'm just not sure where it can lead)
Thanks !
@pef6000
Bootloader is locked? What is status code...?
can't you use fastboot (from device turned off hold power + vol down) and flash stock motorola rom?
Hey there, thanks for your answers.
I can't access bootloader nor fastboot. adb doesn't show any device anymore.
I cannot even turn on or off the phone. It just reboots even if I long-press the power button. It just boots back up, and I can only leave it like this until battery is depleted.
Hold power, when screen turn off hold only vol-. It should go to bootloader.
Check and post here BL status. @pef6000
---------- Post added at 11:04 PM ---------- Previous post was at 10:58 PM ----------
Btw, if you will go to bootloader mode(locked) - you can only flash again stock 6.0.1(newest).
Without bootloader and gpt.
Check how many sparsechunks you have in zip file, I think from 0 to 11.
Sorry for being late. I tried that yesterday, but one problem after another, Windows died
I'll pass some time on it whenever I get the computer working.
I tried starting in BL and it worked !
I think the fact that it wasn't working before was due to the phone bootlooping directly on splash screen (maybe, I don't know).
Here, battery was dead since I couldn't turn it off. So I plugged the phone in while keeping vol- pressed, and it booted immediately in.
Couldn't get a hold of the status code though, the computer rebooted and crashed, so I had something else in mind, sorry :/
Anyway, I'll do that whenever I can, thanks for your help !
Here again. I accessed bootloader and I get :
AP Fastboot Flash Mode (Secure)
[…]
Console [NULL]: null
Battery OK (charging)
Device is UNLOCKED. Status Code: 3
Software status: Modified
Before this problem, when I tried to flash everything, I have parsechunks from 0 to 8, not 11.
Now, I don't really know what to do. Should I do everything back again with a 6.0.1 zip ?
pef6000 said:
Should I do everything back again with a 6.0.1 zip ?
Click to expand...
Click to collapse
Yes.
Without bootloader, gpt and Don't lock BootLoader.
Hey.
I did it, didn't lock bootloader, didn't flash bootloader.img nor gpt.bin, but it still freezes on the splash screen logo. I suppose it woudn't take as much as 15 to 30 minutes to switch from that splash screen to any other screen.
The bootloader is still accessible, and I still have the same things (unlocked, status 3, etc).
Am I doing something wrong ? :/
What is your model and what rom are you flashing?
What do you have on pc after: "fastboot getvar all"? @pef6000
It's a XT1572, European (got it in France).
I'm trying to flash the one for XT1572 in the link with the instructions : https://dl.prazaar.de/?dir=Android/XT1572/Factory/6.0.1/MPHS24.107-58-5_September_2016
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.4C
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: yes
(bootloader) hwrev: 0x83C0
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=02 TYPE=57 PNM=BWBD3R
(bootloader) ram[0]: 3072MB Samsung S8 SDRAM DIE=6Gb M5=x1 M6=x5 M7=x0 M
(bootloader) ram[1]: 8=x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: TA3910197I
(bootloader) cid: 0x0007
(bootloader) channelid: 0x42
(bootloader) uid: 42C5D7001E000000000000000000
(bootloader) unlocked: yes
(bootloader) securestate: unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: [...]
(bootloader) meid:
(bootloader) date: 11-12-2015
(bootloader) sku: XT1572
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Jul 6 10:58:55 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/clark_reteu/clark:6.0/MPH
(bootloader) ro.build.fingerprint[1]: S24.49-18-4/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.4.clark_reteu
(bootloader) ro.build.version.full[1]: .reteu.en.EU
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband[0]: M8992_1255331.29.01.88.02R CLARK_EMEA_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-g0ec7138 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x-goog
(bootloader) kernel.version[2]: le 20140827 (prerelease) (GCC) ) #1 SMP
(bootloader) kernel.version[3]: PREEMPT Tue Nov 3 05:05:40 CST 2015
(bootloader) sbl1.git: git=MBM-NG-VA0.4C-0-g07bb07e
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=7ea7c4c-dirty
(bootloader) hyp.git: git=7ea7c4c-dirty
(bootloader) sdi.git: git=52a3f93
(bootloader) pmic.git: git=MBM-NG-VA0.4C-0-g07bb07e
(bootloader) aboot.git: git=MBM-NG-VA0.4C-0-g1fa1c30
(bootloader) qe: qe 2/1
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retfr
all: listed above
finished. total time: 0.242s
Did you flash: boot, recovery, all sparsechunks(0-11), modem, all erases? Each command ended with OK? @pef6000
Yes, I did all of this, everything turns out ok except one error (the Preflash Validation).
Now that I read it again, the post says it happens on gpt.bin, except I didn't flash it as you said.
I just did it again and I get it again at this step :
> fastboot flash modem NON-HLOS.bin
target reported max download size of 536870912 bytes
sending 'modem' (41699 KB)...
OKAY [ 0.923s]
writing 'modem'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.981s
Do I also not flash the modem ? :/
EDIT :
Btw, the bootloader log on the phone says "Image is too large" after the "cmd: flash:modem" line.
pef6000 said:
It's a XT1572, European (got it in France).
Click to expand...
Click to collapse
You should edit your post and remove the IMEI number...
Is it possible your last stock system was 6.0?
Download and try to flash reteu 24.49-18-4, still without BL, gpt, oem.
(I don't know how many sparsechunks there is, check it).
https://mirrors.lolinet.com/firmware/moto/clark/official/RETEU/ @pef6000
dzidexx said:
Is it possible your last stock system was 6.0?
Download and try to flash reteu 24.49-18-4, still without BL, gpt, oem.
(I don't know how many sparsechunks there is, check it).
https://mirrors.lolinet.com/firmware/moto/clark/official/RETEU/ @pef6000
Click to expand...
Click to collapse
From the getvar output, the bootloader is on 6.0
(bootloader) ro.build.fingerprint[0]: motorola/clark_reteu/clark:6.0/MPH
(bootloader) ro.build.fingerprint[1]: S24.49-18-4/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.4.clark_reteu
(bootloader) ro.build.version.full[1]: .reteu.en.EU
Click to expand...
Click to collapse
on MPHS24.49-18-4... I would suggest using the same version or XT1572_CLARK_RETEU_6.0_MPHS24.49-18-8_cid7_subsidy-DEFAULT_CFC.xml.zip and NOT 6.0.1. The 6.0.1 versions were only for certain variants, and I do not know if the RETFR ones had that.
And don't skip the bootloader or gpt UNLESS they actually fail... It is best to do it like this:
Also, if possible boot into the factory recovery and perform a full factory reset before beginning.
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot reboot-bootloader
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8 [Verify number of sparse chunks and make sure you are doing the correct #]
fastboot flash modem NON-HLOS.bin [May need to be done more 2 or 3 times to "take", make sure it returns an "OKAY"]
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot flash bluetooth BTFM.bin
fastboot erase cache
fastboot erase userdata
fastboot oem fb_mode_clear
fastboot reboot
My 2 cents worth... hope it helps.
@acejavelin Oh damn, thank you. I thought I checked correctly but I didn't notice the IMEI in there.
Thank you both for your help. Phone booted up on original rom, I'm happy
I'll mark this post as Solved, but I have a quick question : Can I use the XT1575 logo.bin found here :https://forum.xda-developers.com/mo...o-remove-unlocked-bootloader-warning-t3201141
Or is it better not to do so ?
Yes you can.
Or any from here:
https://forum.xda-developers.com/moto-x-style/themes-apps/boot-animation-logo-bin-t3558942 @pef6000
Btw.
You flashed ...18-8 or 18-4? Maybe someone will need it in future.
dzidexx said:
Yes you can.
Or any from here:
https://forum.xda-developers.com/moto-x-style/themes-apps/[email protected]
Btw.
You flashed ...18-8 or 18-4? Maybe someone will need it in future.
Click to expand...
Click to collapse
@pef6000 Any of these or the one you mentioned is fine.
Sorry for the late answer, I flashed the 18-8 in the end.
Thanks again, I'll mark this as solved !

Simple Moto G4 Question

Motorola G4 XT1625
Minor Problem: Phone will not start normally, only boots into Fastboot mode.
Minor Problem: Phone is oem Locked
Major Problem: I never went into "settings" on the phone and ENABLED OEM UNLOCKING.
Question: Is it possible to recover this phone or am I spinning my wheels here?
A little background. Not a developer, just trying to get my phone running again. I have installed Moto tools on my PC, requested and received an unlock code, connected to the phone and can send commands via command line. I understand what the issue is, and hindsight says I should have enabled the phone for development on day 1 based on the risk of an OTA update failure. I've read nearly every forum post regarding this topic, just haven't got clear answer as to if this phone is recoverable.
Oh, and if this looks slightly familiar, its a repost of a thread I started in the general Android help and Q&A forum. I received an email from Brandon, chief admin, letting me know I may receive more info from the MOTO G4 forum.
Thanks in advance.....
Hello there, if the phone boots only into fastboot mode it may be that Stock OS has been wiped, therefore having no OS would reboot the phone every time. When you unlock the bootloader the user data gets erased and the phone goes into factory reset, however, you didn't have OEM unlocked. I don't see if it should be an issue right now.
What I would do is trying to find the stock ROM of your G4, and re flashing it. What I also would do is just try to flash recovery thru fastboot and see if it works.
Quick question, do you see the unlocked boot loader message when you boot your phone ? (this phone cannot be trusted blah blah)
Let me know if it works either way. I don't think OEM lock should be an issue if the system partition has been erased. You got an unlock code and used it.
Good luck!
If you can remember what firmware you had before attempting to unlock your bootloader, you can find a lot of the athene firmwares here: https://androidfilehost.com/?a=show&w=files&flid=72578
For US Nougat devices, I recall the latest build is NPJ25.93-14.7 (though there are reports that there is a newer build being deployed).
That's an odd issue to experience though - can you remember what happened to your device? Was there a factory reset or an erase command issued? A locked bootloader normally should not permit you to erase the system.
With OEM unlocking disabled, you likely would have been blocked from being able to unlock your bootloader. However, by requesting the unlock key, Motorola has a record of the request against your IMEI, so may refuse to service your device under the now voided warranty. Perhaps the best bet at this moment in time is to try a stock ROM reflash.
If you can't remember what stock firmware you had, or want a confirmation, then I'd like to see your getvar info please:
1)Boot to bootloader, connect your device to your computer.
2)In the ADB terminal, type 'fastboot getvar all' without quotes, press Enter on your keyboard.
3)Paste the output into a post here, you may wish to remove your IMEI. This output should be a list of your device variables and give us an idea of the state of your device.
Thank you both for help here.
Quick question, do you see the unlocked boot loader message when you boot your phone ? (this phone cannot be trusted blah blah)
No, the phone will not boot in any mode, factory,recovery,etc, and comes back with
Start Up Failed:
AP Fastboot Flash Mode (secure)
Fastboot reason : UTAG "bootmode" configured as fastboot
ERROR: Failed to pass validation, backup to fastboot
Boot up failed
As to the pre-failure status, the phone was fine after the last upgrade, I believe in late December or early January. I also noticed that the internal storage was running thin so I uninstalled some unused apps as well as using the storage/apps/ clear cache method to get the unused space back to about 3GB unused. No problems after that either. The problem started with the phone doing one of two things, it either shut down such that I had to hold the power button down for 30 sec to start/reboot the phone, or would it simply do a full reboot on its own. The period between these events varied, sometimes a matter of minutes, other times a day or two. It did this for about a week until it booted into the mode I described earlier.
The following is the requested data from the phone,
Thanks again for your help
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ********
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: ***********
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG "bootmode" configured as fastboot
(bootloader) imei: ***********
(bootloader) meid:
(bootloader) date: 01-11-2017
(bootloader) sku: XT1625
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 24 17:32:45 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:7.0/NPJS25.
(bootloader) ro.build.fingerprint[1]: 93-14.7-3/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.246.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: M8952_70030.25.03.64R ATHENE_RETUSA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-gcb2b19d (hudsoncm
(bootloader) kernel.version[1]: @ilclbld30) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Thu Nov 23 16:36:43 CST 2017
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=a970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retus
all: listed above
finished. total time: 0.280s
Thank you for your patience, I'm starting to come up the learning curve a little bit.
I did go to the AndroidFileHost site and downloaded what looked like the most recent Athene set of files, based on its upload date and version number.
My limited knowledge tells me that this is older than the firmware loaded on the phone and will not load (see errors below)(security version downgrade)
I've only included 2 of the failures, I assume that is enough info....
****************************
fastboot flash partition gpt.bin
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slotartition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.008s]
writing 'partition'...
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.051s
fastboot flash boot boot.img
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:boot: not found
target reported max download size of 536870912 bytes
sending 'boot' (16384 KB)...
OKAY [ 0.554s]
writing 'boot'...
(bootloader) Security version downgrade
(bootloader) Image boot failed validation
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.727s
*******************************************
I was following these instructions, adapting to fit the files that came in the down load
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Makettle said:
Thank you for your patience, I'm starting to come up the learning curve a little bit.
I did go to the AndroidFileHost site and downloaded what looked like the most recent Athene set of files, based on its upload date and version number.
My limited knowledge tells me that this is older than the firmware loaded on the phone and will not load (see errors below)(security version downgrade)
I've only included 2 of the failures, I assume that is enough info....
****************************
fastboot flash partition gpt.bin
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slotartition: not found
target reported max download size of 536870912 bytes
sending 'partition' (32 KB)...
OKAY [ 0.008s]
writing 'partition'...
(bootloader) Security version downgrade
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.051s
fastboot flash boot boot.img
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) has-slot:boot: not found
target reported max download size of 536870912 bytes
sending 'boot' (16384 KB)...
OKAY [ 0.554s]
writing 'boot'...
(bootloader) Security version downgrade
(bootloader) Image boot failed validation
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.727s
*******************************************
I was following these instructions, adapting to fit the files that came in the down load
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse
Thanks for the getvar info. That suggests you have the NPJ25.93-14.7-3 US retail firmware (December 2017 security patch). Unfortunately, we don't have that firmware leaked to us yet - hopefully someone can capture the correct firmware from Motorola.
As you've correctly surmised, the firmwares we've got are too old for your device, and particularly as your bootloader is locked, the locked bootloader is rejecting any firmware that is older than the current version (as locked bootloaders do not permit firmware downgrades).
You could refer your device to a service centre and see if they can flash the latest firmware onto your device (and hopefully not charge you), or wait for a retail NPJ25.93-14.7-3 stock firmware to 'unofficially' appear.
Thanks Echo92, the help has been greatly appreciated.
It was an Ah Ha moment with your last message when I realized I could see the version of firmware from the getvar info, like I said I'm coming up the learning curve, just been a slow climb.......
I have contacted Motorola service about the phone, the response I received was that the G4 is not repairable, I could purchase a replacement for $90, which when you think about it is not a bad deal, but they only offered it with a 90 day warranty. I did not specifically ask about them simply re-flashing it, so I'm not sure if that was an option or not.
In case your curious, I've since replaced the phone, different brand, but will keep this one as a backup if I can eventually get the firmware re-loaded (hoping that it is not hardware related problem)
Thanks again

HardBricked Moto G7

Hey guys,
I was trying to install HavocOS on my moto g7(River) and while wiping cache and internal storage through TWRP I accidentally also wiped the System as well, now the phone boots up into fastboot mode with the oem status shows up as Locked. I tried flashing stock Rom using fastboot ( as the phone still enters fastboot mode) it returns a error saying
FAILED (remote: '')
fastboot: error: Command failed
Trying to enter recovers give the following error
Startup failed:
No bootable A/B slot
failed to boot Linux, falling back to fastboot
Boot up failed
And trying to flash TWRP gives the same error
C:\platform-tools>fastboot boot twrp-3.5.2_10-0-river.img
Sending 'boot.img' (32754 KB) OKAY [ 0.710s]
Booting (bootloader) permission denied!
FAILED (remote: '')
fastboot: error: Command failed
any help would be appreciated.
Ayush758 said:
Hey guys,
I was trying to install HavocOS on my moto g7(River) and while wiping cache and internal storage through TWRP I accidentally also wiped the System as well, now the phone boots up into fastboot mode with the oem status shows up as Locked. I tried flashing stock Rom using fastboot ( as the phone still enters fastboot mode) it returns a error saying
FAILED (remote: '')
fastboot: error: Command failed
any help would be appreciated.
Click to expand...
Click to collapse
Try the following...
fastboot erase userdata
fastboot erase DDR
fastboot erase modemst1
fastboot erase modemst2
If it fails to erase userdata, then use fastboot -w. Erase what you can regardless, and reboot directly to the bootloader. Then try flashing vbmeta first. If that doesn't work. Make sure you have the correct firmware and make sure it's the same or a newer version than what you were on. If all else fails, you need to trigger EDL somehow and blank flash.
Spaceminer said:
Try the following...
fastboot erase userdata
fastboot erase DDR
fastboot erase modemst1
fastboot erase modemst2
If it fails to erase userdata, then use fastboot -w. Erase what you can regardless, and reboot directly to the bootloader. Then try flashing vbmeta first. If that doesn't work. Make sure you have the correct firmware and make sure it's the same or a newer version than what you were on. If all else fails, you need to trigger EDL somehow and blank flash.
Click to expand...
Click to collapse
Where do I find vbmeta ? The stock firmware image I have does not have vbmeta
this is where I am downloading the stock firmware from https://mirrors.lolinet.com/firmware/moto/river/official/
Ayush758 said:
Where do I find vbmeta ? The stock firmware image I have does not have vbmeta
this is where I am downloading the stock firmware from https://mirrors.lolinet.com/firmware/moto/river/official/
Click to expand...
Click to collapse
I didn't expect that. Start with gpt and the bootloader. See if it works.
Spaceminer said:
I didn't expect that. Start with gpt and the bootloader. See if it works.
Click to expand...
Click to collapse
When I try to flash boot loader I get the following error
C:\platform-tools>fastboot flash bootloader bootloader.img
(bootloader) is-logical:bootloader: not found
Sending 'bootloader' (7419 KB) OKAY [ 0.355s]
Writing 'bootloader' (bootloader) Validating 'bootloader.default.xml'
(bootloader) Invalid partition name aboot
(bootloader) Invalid partition name rpm
(bootloader) Invalid partition name tz
(bootloader) Invalid partition name devcfg
(bootloader) Invalid partition name cmnlib
(bootloader) Invalid partition name cmnlib64
(bootloader) Invalid partition name keymaster
(bootloader) Invalid partition name prov
(bootloader) Invalid partition name sbl1
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote: '')
fastboot: error: Command failed
And when I flash GPT this is the error
C:\platform-tools>fastboot flash partition gpt.bin
(bootloader) is-logicalartition: not found
Sending 'partition' (45 KB) OKAY [ 0.167s]
Writing 'partition' (bootloader) Validating 'gpt.default.xml'
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote: '')
fastboot: error: Command failed
Ayush758 said:
When I try to flash boot loader I get the following error
C:\platform-tools>fastboot flash bootloader bootloader.img
(bootloader) is-logical:bootloader: not found
Sending 'bootloader' (7419 KB) OKAY [ 0.355s]
Writing 'bootloader' (bootloader) Validating 'bootloader.default.xml'
(bootloader) Invalid partition name aboot
(bootloader) Invalid partition name rpm
(bootloader) Invalid partition name tz
(bootloader) Invalid partition name devcfg
(bootloader) Invalid partition name cmnlib
(bootloader) Invalid partition name cmnlib64
(bootloader) Invalid partition name keymaster
(bootloader) Invalid partition name prov
(bootloader) Invalid partition name sbl1
(bootloader) Cancelling 'bootloader.default.xml'
FAILED (remote: '')
fastboot: error: Command failed
And when I flash GPT this is the error
C:\platform-tools>fastboot flash partition gpt.bin
(bootloader) is-logicalartition: not found
Sending 'partition' (45 KB) OKAY [ 0.167s]
Writing 'partition' (bootloader) Validating 'gpt.default.xml'
(bootloader) Image primary_gpt failed validation
(bootloader) Preflash validation failed
(bootloader) Cancelling 'gpt.default.xml'
FAILED (remote: '')
fastboot: error: Command failed
Click to expand...
Click to collapse
When in bootloader/fastboot, check what the output of "fastboot getvar all" and it should show build fingerprint in some of the output. Are you flashing same firmware as shown in the output? I'd assume same or newer should work . But otherwise may need to trigger EDL to blank flash as already mentioned
Jleeblanch said:
When in bootloader/fastboot, check what the output of "fastboot getvar all" and it should show build fingerprint in some of the output. Are you flashing same firmware as shown in the output? I'd assume same or newer should work . But otherwise may need to trigger EDL to blank flash as already mentioned
Click to expand...
Click to collapse
This is the output of fastboot getvar all
C:\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-0ff2029-191127
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: b92aa885
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 0000000000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 536870912
(bootloader) reason: Failed to initialize partition table
(bootloader) imei:
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-river_retail-0ff2029-191127
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) running-boot-lun: must + g->mlen
(bootloader) running-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
The build fingerprint seems to be blank.
Ayush758 said:
This is the output of fastboot getvar all
C:\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-0ff2029-191127
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: b92aa885
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 0000000000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 536870912
(bootloader) reason: Failed to initialize partition table
(bootloader) imei:
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: MBM-2.1-river_retail-0ff2029-191127
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) running-boot-lun: must + g->mlen
(bootloader) running-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
The build fingerprint seems to be blank.
Click to expand...
Click to collapse
Try running "fastboot oem blankflash" and see if it reboots into EDL mode. If so you'll just need a blank flash file and that should fix you up.
Spaceminer said:
Try running "fastboot oem blankflash" and see if it reboots into EDL mode. If so you'll just need a blank flash file and that should fix you up.
Click to expand...
Click to collapse
Yes it enters blankflash mode , do we have a link to the blank flash file?
Ayush758 said:
Yes it enters blankflash mode , do we have a link to the blank flash file?
Click to expand...
Click to collapse
Oh yeah! There's a bunch of them. What's your model number and device code name? I'll help you find it, and I know where the tools are to run it.
Edit: I found it! River - there are 3 here. https://mirrors.lolinet.com/firmware/moto/river/blankflash/
If those don't work, I know there's more in the threads here. We just gotta find the right one. And here's the tools you'll need. Runs on windows 7/8/10. If you use Linux then I think we'll need to find RSD lite.
QPST utilities
Here's an easy step by step I put together a long time ago. It'll work on the G7 too. Just make sure to use your blank flash files.
successful blankflash on xt1952-4
so after many, many, many hours of tinkering with the blankflash from various devices. i finally got the right combination of files for the singleimage.bin using the blankflash for river. i couldnt say exactly how i ended up getting the device to...
forum.xda-developers.com
Spaceminer said:
Here's an easy step by step I put together a long time ago. It'll work on the G7 too. Just make sure to use your blank flash files.
successful blankflash on xt1952-4
so after many, many, many hours of tinkering with the blankflash from various devices. i finally got the right combination of files for the singleimage.bin using the blankflash for river. i couldnt say exactly how i ended up getting the device to...
forum.xda-developers.com
Click to expand...
Click to collapse
Hey i tried all the steps and thanks to you I can boot back to fast boot menu, but I have having other problems now. I am trying to flash the default firmware here's the list of commands
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash vendor vendor.img
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
fastboot erase userdata
fastboot erase DDR
This is the error it returns
flash modem NON-HLOS.bin
(bootloader) is-logical:modem_a: not found
Sending 'modem_a' (65884 KB) OKAY [ 1.945s]
Writing 'modem_a' OKAY [ 0.346s]
Finished. Total time: 2.386s
and also recovery only works if I do fastboot boot recovery.img
once I have access to recovery and i flash the recovery.zip the new installed recovery does not respond to touch screen( I did try older versions of TWRP all have the same issues) .
and it's also not able to mount /data so I have to wipe-> Format data for it to work.
Ayush758 said:
Hey i tried all the steps and thanks to you I can boot back to fast boot menu, but I have having other problems now. I am trying to flash the default firmware here's the list of commands
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash vendor vendor.img
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
fastboot erase userdata
fastboot erase DDR
This is the error it returns
flash modem NON-HLOS.bin
(bootloader) is-logical:modem_a: not found
Sending 'modem_a' (65884 KB) OKAY [ 1.945s]
Writing 'modem_a' OKAY [ 0.346s]
Finished. Total time: 2.386s
and also recovery only works if I do fastboot boot recovery.img
once I have access to recovery and i flash the recovery.zip the new installed recovery does not respond to touch screen( I did try older version TWRP all are having the same issues) .
and it's also not able to mount /data so I have to wipe-> Format data for it to work.
Click to expand...
Click to collapse
Ayush758 said:
Hey i tried all the steps and thanks to you I can boot back to fast boot menu, but I have having other problems now. I am trying to flash the default firmware here's the list of commands
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash vendor vendor.img
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
fastboot erase userdata
fastboot erase DDR
This is the error it returns
flash modem NON-HLOS.bin
(bootloader) is-logical:modem_a: not found
Sending 'modem_a' (65884 KB) OKAY [ 1.945s]
Writing 'modem_a' OKAY [ 0.346s]
Finished. Total time: 2.386s
and also recovery only works if I do fastboot boot recovery.img
once I have access to recovery and i flash the recovery.zip the new installed recovery does not respond to touch screen( I did try older versions of TWRP all have the same issues) .
and it's also not able to mount /data so I have to wipe-> Format data for it to work.
Click to expand...
Click to collapse
"flash modem NON-HLOS.bin
(bootloader) is-logical:modem_a: not found
Sending 'modem_a' (65884 KB) OKAY [ 1.945s]
Writing 'modem_a' OKAY [ 0.346s]"
This isn't an error. It flashed correctly. Just flash everything in there and in order. The OS should boot up after that.
Spaceminer said:
"flash modem NON-HLOS.bin
(bootloader) is-logical:modem_a: not found
Sending 'modem_a' (65884 KB) OKAY [ 1.945s]
Writing 'modem_a' OKAY [ 0.346s]"
This isn't an error. It flashed correctly. Just flash everything in there and in order. The OS should boot up after that.
Click to expand...
Click to collapse
Okay so I flashed everything but it just boots up and goes to fastboot mode, does not boot up to the OS
Ayush758 said:
Okay so I flashed everything but it just boots up and goes to fastboot mode.
Click to expand...
Click to collapse
Boot stock recovery and factory reset.
Spaceminer said:
Boot stock recovery and factory reset.
Click to expand...
Click to collapse
Recovery mode says No command with a exclamation mark on the android logo.
Ayush758 said:
Recovery mode says No command with a exclamation mark on the android logo.
Click to expand...
Click to collapse
That's good. Hold the power button and tap vol down 2x then release. If that doesn't work try power+Vol up 2x and release.
Spaceminer said:
That's good. Hold the power button and tap vol down 2x then release. If that doesn't work try power+Vol up 2x and release.
Click to expand...
Click to collapse
Thank you for all the help, It was not the recovery but a error I made . The flash commands were wrong I forgot to add some files in the commands list here is the full command list if someone wants to use it.
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash vendor vendor.img_sparsechunk.0
fastboot flash vendor vendor.img_sparsechunk.1
fastboot flash vendor vendor.img_sparsechunk.2
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
Thank you for you help again man I am able to boot into my phone now . Will make a guide on all this so if someone has the same issue they can fix it.
I have a similar problem with a hard bricked Moto G7. I successfully installed Lineage 18, but was getting error / nag messages at startup. A Motorola pop-up saying the device was unsafe. After about 10 seconds it would then boot into Lineage successfully.
I then rooted the device in an attempt to stop the nag messages, and now it won’t boot up into the OS. It will boot into fastboot / boot loader. But if you try to boot the OS it just goes to a black screen and the OS never starts.
I can’t get it to flash for TWRP. If I type “fastboot devices” the phone will show up in the list. But if I try to flash TWRP.img it says that no devices are present.
I would appreciate any suggestions you might have. Thank you!

MOTO G5 PLUS, stuck in fastboot flash mode

Failed to pass validation, backup to fastboot
Boot up failed.
The flashboot flash mode screen says:
Product/Variant : potter 000000000000000 32GB P3B
....
oem_locked
All variables: https://file.io/rF0SqpBhP398
On running the cammands:
C:\ProgramData\RSA\Download\newfolder>fastboot flash partition gpt.bin
target reported max download size of 534773760 bytes
sending 'partition' (45 KB)...
OKAY [ 0.031s]
writing 'partition'...
(bootloader) Validating 'gpt.default.xml'
(bootloader) Committing 'gpt.default.xml'
(bootloader) - flashing 'gpt_main0.bin' to 'partition:0'
(bootloader) Flashing primary GPT image...
(bootloader) Failed to write primary GPT.
(bootloader) Failed to program partition table
FAILED (remote failure)
finished. total time: 0.123s
Every command is failing by saying remote failure.
I saw some flashboot commands and tried to run it. But I think it required oem unlocked. How to do that, can anyone please help me?
The Rescue and Smart Assistant software isn't working because the IMEI is showing all 0 (zero) here. And it says something is wrong and should go to customer support. Please help me guys. Let me know what should I do now? It is out of warranty as well.
For the image files I am using the same I downloaded via the rescue and smart assistant software.
#motog5 #motog5plus #oem_locked.
ssoni0097 said:
Failed to pass validation, backup to fastboot
Boot up failed.
The flashboot flash mode screen says:
Product/Variant : potter 000000000000000 32GB P3B
....
oem_locked
All variables: https://file.io/rF0SqpBhP398
On running the cammands:
FAILED (remote failure)
finished. total time: 0.123s
Every command is failing by saying remote failure.
I saw some flashboot commands and tried to run it. But I think it required oem unlocked. How to do that, can anyone please help me?
Click to expand...
Click to collapse
Within phone's Android -> Settings -> Developer options you have to enable "OEM Unlock" and reboot phone afterwards. Then you have to unlock phone's bootloader
Code:
adb devices
adb reboot fastboot
fastboot reboot fastboot
fastboot flashing unlock
fastboot reboot
jwoegerbauer said:
Within phone's Android -> Settings -> Developer options you have to enable "OEM Unlock" and reboot phone afterwards. Then you have to unlock phone's bootloader
Code:
adb devices
adb reboot fastboot
fastboot reboot fastboot
fastboot flashing unlock
fastboot reboot
Click to expand...
Click to collapse
But the phone is not turning on na .. It is stuck on the fastboot flash mode screen. How do I unlock the oem then
Try
Code:
fastboot reboot
to exit Fastboot mode
jwoegerbauer said:
Try
Code:
fastboot reboot
to exit Fastboot mode
Click to expand...
Click to collapse
The fastboot opens again. As I said, it is stuck there.
On selecting start on fastboot, it says
failed to validate boot image
ERROR: Failed to pass validation, backup to fastboot
Boot up failed.
Try to re-flash phone's Stock ROM.
jwoegerbauer said:
Try to re-flash phone's Stock ROM.
Click to expand...
Click to collapse
How to do that? Can you please help .. please
I tried following some steps, downloading the files from a website. But it results into fail.
Fix a dead Moto G5 plus and fix bootloop problem Animetrick
Recently my moto g5S plus got stuck on moto screen and I was flash with this method and this got worked on my phone. Now my phone was completely working and
animetrick.com
for example:
C:\Program Files (x86)\Minimal ADB and Fastboot1>fastboot flash partition gpt.bin
target reported max download size of 534773760 bytes
sending 'partition' (45 KB)...
OKAY [ 0.023s]
writing 'partition'...
(bootloader) Validating 'gpt.default.xml'
(bootloader) Committing 'gpt.default.xml'
(bootloader) - flashing 'gpt_main0.bin' to 'partition:0'
(bootloader) Flashing primary GPT image...
(bootloader) Failed to write primary GPT.
(bootloader) Failed to program partition table
FAILED (remote failure)
finished. total time: 0.157s
@sd_shadow can you help please?
What you basically are doing wrong is NOT to use Motorola's proprietary mfastboot but Google's fastboot.
Must admit I didn't know of this, too.
jwoegerbauer said:
What you basically are doing wrong is NOT to use Motorola's proprietary mfastboot but Google's fastboot.
Must admit I didn't know of this, too.
Click to expand...
Click to collapse
Tried with mfastboot as well. It shows the same thing ..
C:\mfastboot>mfastboot flash modem NON-HLOS.bin
target max-sparse-size: 256MB
sending 'modem' (71921 KB)...
OKAY [ 1.554s]
writing 'modem'...
(bootloader) Failed to erase partition
FAILED (remote failure)
finished. total time: 1.562s
jwoegerbauer said:
Within phone's Android -> Settings -> Developer options you have to enable "OEM Unlock" and reboot phone afterwards. Then you have to unlock phone's bootloader
Code:
adb devices
adb reboot fastboot
fastboot reboot fastboot
fastboot flashing unlock
fastboot reboot
Click to expand...
Click to collapse
Motorola devices require an unlock code
Unlocking the Bootloader | Motorola Support US
Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.
motorola-global-portal.custhelp.com
ssoni0097 said:
Tried with mfastboot as well. It shows the same thing ..
C:\mfastboot>mfastboot flash modem NON-HLOS.bin
target max-sparse-size: 256MB
sending 'modem' (71921 KB)...
OKAY [ 1.554s]
writing 'modem'...
(bootloader) Failed to erase partition
FAILED (remote failure)
finished. total time: 1.562s
Click to expand...
Click to collapse
What does getvar all say?
Remove the imei line before posting
Code:
fastboot getvar all
You need the firmware that matches
Device Model #, Codename, and Software Channel.
If you have a windows PC try LMSA's fash rescue
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
jwoegerbauer said:
What you basically are doing wrong is NOT to use Motorola's proprietary mfastboot but Google's fastboot.
Must admit I didn't know of this, too.
Click to expand...
Click to collapse
I generally do not use mfastboot, it has not been updated in years.
but if fastboot.exe fails, it doesn't hurt to try mfastboot.
sd_shadow said:
What does getvar all say?
Remove the imei line before posting
Code:
fastboot getvar all
You need the firmware that matches
Device Model #, Codename, and Software Channel.
If you have a windows PC try LMSA's fash rescue
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
https://file.io/EEveR0bZCRDV
Tried the rescue and smart assistant tool as well. But it catches the imei as 0, and stops there.
Removed imei line below:
Code:
C:\ProgramData\RSA\Download\newfolder>mfastboot getvar all
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: 3fb4905f
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0x00
(bootloader) uid: 7D81062600000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: n/a
(bootloader) max-download-size: 534773760
(bootloader) reason: Last time flashing failed
(bootloader) meid:
(bootloader) date: 01-01-1970
(bootloader) sku: 000000000000000
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint:
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version:
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) devcfg.git: devcfg.git
(bootloader) keymaster.git: keymaster.git
(bootloader) cmnlib.git: cmnlib.git
(bootloader) cmnlib64.git: cmnlib64.git
(bootloader) prov.git: prov.git
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier:
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.081s
sd_shadow said:
What does getvar all say?
Remove the imei line before posting
Code:
fastboot getvar all
You need the firmware that matches
Device Model #, Codename, and Software Channel.
If you have a windows PC try LMSA's fash rescue
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
Tried every version of POTTER_RETAIL_8.1.0.XX (8 zip files) and run mfastboot oem get_unlock_data. But all resulted into the failure.
(bootloader) Unlock data:
(bootloader) read datablock error
(bootloader) Failed
OKAY [ 0.017s]
finished. total time: 0.019s
Please help.
ssoni0097 said:
Tried every version of POTTER_RETAIL_8.1.0.XX (8 zip files) and run mfastboot oem get_unlock_data. But all resulted into the failure.
(bootloader) Unlock data:
(bootloader) read datablock error
(bootloader) Failed
OKAY [ 0.017s]
finished. total time: 0.019s
Please help.
Click to expand...
Click to collapse
What does getvar all say?
sd_shadow said:
What does getvar all say?
Click to expand...
Click to collapse
MOTO G5 PLUS, stuck in fastboot flash mode
Failed to pass validation, backup to fastboot Boot up failed. The flashboot flash mode screen says: Product/Variant : potter 000000000000000 32GB P3B .... oem_locked All variables: https://file.io/rF0SqpBhP398 On running the cammands...
forum.xda-developers.com
Posted it above
ssoni0097 said:
Posted it above
Click to expand...
Click to collapse
Have you ever fetched the unlock code from Motorola? No way without it If you're not able to boot into your device try to flash the latest firmware and carry on from there.
Here's how to flash the latest firmware:
[GUIDE] Moto G5 Plus: Flashing Stock Firmware & Rooting [2021]
Flashing signed stock firmware: You need: Latest signed stock firmware: Europe (RETEU): https://mirrors-obs-2.lolinet.com/firmware/motorola/2017/potter/official/RETEU/ India (RETIN)...
forum.xda-developers.com
Wolfcity said:
Have you ever fetched the unlock code from Motorola? No way without it If you're not able to boot into your device try to flash the latest firmware and carry on from there.
Here's how to flash the latest firmware:
Click to expand...
Click to collapse
please share the link
I tried it by following instructions from Motorola site. The first command to get code is
mfastboot oem get_unlock_data. But it results into failure.
(bootloader) Unlock data:
(bootloader) read datablock error
(bootloader) Failed
OKAY [ 0.017s]
finished. total time: 0.019s
ssoni0097 said:
please share the link
I tried it by following instructions from Motorola site. The first command to get code is
mfastboot oem get_unlock_data. But it results into failure.
(bootloader) Unlock data:
(bootloader) read datablock error
(bootloader) Failed
OKAY [ 0.017s]
finished. total time: 0.019s
Click to expand...
Click to collapse
Did you check if your devices bootloader is unlockable at all?
Unlocking the Bootloader | Motorola Support US
Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.
motorola-global-portal.custhelp.com
I would recommend to not use mfastboot as it is outdated. Better try this one:
[TOOL][WINDOWS] ADB & Fastboot++ | February 2023
NFO: • Versions: Installer, Portable & ADBKit • Android Debug Bridge & Fastboot updated to latest v1.0.41 (Version 34.0.0-9570255, February 2023) Features: • Installation Folder chooseable (Installer) • Desktop & Start Menu Shortcuts (Installer)...
forum.xda-developers.com
As written above, best may be to flash the latest signed firmware and start from scratch.
Follow this tutorial (the upper part):
[GUIDE] Moto G5 Plus: Flashing Stock Firmware & Rooting [2021]
Flashing signed stock firmware: You need: Latest signed stock firmware: Europe (RETEU): https://mirrors-obs-2.lolinet.com/firmware/motorola/2017/potter/official/RETEU/ India (RETIN)...
forum.xda-developers.com

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