Proximity and ambient light sensors working randomly!!! - X Play Q&A, Help & Troubleshooting

Guyz, I am from Bangalore, India. This is getting very very irritating. My proximity and ambient light sensors, both work very very randomly. Have been testing this for like 3 months and could not figure out any regular pattern behaviour which stops both sensors or make both sensors work.
When this issue started, my Moto X Play was on stock MM 6.0.1. When I visited Moto official service center, they without checking anything, demanded me to change the complete motherboard for this small problem. For reference motherboard costs 75% of the actual phone cost itself!!! :crying: What a pathetic un-professional way from moto service center. They only know to replace motherboards and nothing else.
After this pathetic experience, i decided to root my phone and went with LineageOS 14.1 Nougat 7.1.1.
Everything is great experience with this Nougat, but my both sensors are still working randomly. The original problem still persists!!!
Is anyone facing similar issue?

Related

[i9505] All sensors don't work

Hi!
Something strange is happening on my S4 i9505. None of the sensors work.
On 21st of February the sensors were working well, no problems. When I woke up, on 22nd of February, all of the sensors were stuck, none of them was working. Now it is the same situation.
I made some screenshots in *#0*# menu (Sensors and SensorHub Test). You can see them in this album: http://imgur.com/a/K8tju
I can see that the accelerometer has some stuck values (x -1904 and that x-angle 90) but the rest are 0.
I was on Lollipop at that time. When I saw this, I came back to a stock 4.4.2 firmware but it is the same. I really don't know what it could happen. I never had problems like this before.
And, if it is a hardware problem, is it related to the motherboard or sensors are separate hardware parts and just connected with the motherboard?
I don't want to spend 150$, 200$ for a new motherboard and then notice I haven't done anything with that.
Thank you very much! I hope you can help me!
Where was the phone during that night?
Was it plugged in or was it on a table?

Strange Proximity sensor problem Exynos Note 4 N910C

Hi everyone,
Just got a factory refurbished Note 4, on Lollipop 5.1.1 and I am having a strange problem with the proximity sensor.
Basically, and similarly to several users on this forum, the sensor appeared not to be working (checked with *#0#*, CPU-Z, etc...). HOWEVER, if I press lightly on the top of the screen (no, not over the sensor, but that works too) the sensor goes back to working for anywhere from a few minutes to a couple of hours.
What gives? I would like to try and fix this w/o returning the phone or tripping Knox (root, new firmware, whatever). Any ideas.
Has anyone else had this behavior where the sensor seems not to work, but goes back to working temporarily if the top of the screen is pressed down a bit?
Thanks everyone!
i have n910c too. XSG.
acmbc said:
Hi everyone,
Just got a factory refurbished Note 4, on Lollipop 5.1.1 and I am having a strange problem with the proximity sensor.
Basically, and similarly to several users on this forum, the sensor appeared not to be working (checked with *#0#*, CPU-Z, etc...). HOWEVER, if I press lightly on the top of the screen (no, not over the sensor, but that works too) the sensor goes back to working for anywhere from a few minutes to a couple of hours.
What gives? I would like to try and fix this w/o returning the phone or tripping Knox (root, new firmware, whatever). Any ideas.
Has anyone else had this behavior where the sensor seems not to work, but goes back to working temporarily if the top of the screen is pressed down a bit?
Thanks everyone!
Click to expand...
Click to collapse
YES. i thought i was the only one. I only notice when i made 2 calls. I have this phone for 1 month now so i'm returning it to the store for repair(?). Also, when u push down the corners of ur screen, do you notice that it somewhats moves in?
just wondering, did u buy it from bhphotovideo or expansys?
Yes, I *do* notice it does move in a bit, although just on the top left side of the screen (which is how I "fix" the problem for 20 minutes). I bought the phone in Brazil where I live, so no, not BH or expansys.

My goodbye to LG G4

This may be the most rare thing that happened to me on my Smartphone life.
Suddenly my LG G4 stop rotating its screen automatically. Couldn't take a photo on widescreen or see a picture... only vertical format for everything. After trying to see if it was any of the latest apps, I uninstalled them and nothing... download Sensor Box and apps of that kind, ask for help to the Kinscreen app creator (as it never show any angle of the phone near 0º) and got to a conclusion: my gyroscope and accelerometer were dead. The phone still was ok, but I could not live without the possibility of rotating it, as I use that feature a lot for my work.
After a coupIe of days trying to solve the problem, I was faced to buy a new smartphone. My choice was an Samsung Galaxy S7 Edge, as I missed the amoled screens (had it last time on an Motorola Razr I, but then LG G2 and G4).
As you may know: the LG G4 has a microsim as the S7 needs a Nanosim, but as I was not so sure about it I checked. Pulled out the battery of the G4 and then realise that I was right: I needed to ask for a Nano sim when buying the new phone on my carrier.
Once I bought the new smartphone, I was setting my screens and configuration and had both phones side by side. Tired of the process, (hours of it) I decided to take a break and by accident I lay down the G4 that I had in my hand in the widescreen mode... and then I was left to see how the screen DID ROTATE that time... So... I checked everything and find that the only possible explanation was the fact that I had pulled the sim out and back again the days before, but never checked screen rotation as I never would had thought that it could fix that!
Now what the hell does the sim has to do with accelerometer or gyroscope?
Needed to share in order for everyone to know. I'm happy with my change but I would not have done it if it wasn't for the screen rotation issue.
And that's how I'm off with the G4.
Kind regards,
Hello Leonel, it's hard to believe removing the SIM has fixed what appears to be a hardware issue. My guess is that the sensor got stuck somehow and you opening up the back cover have shaken it back to life. Either that or it was a SW error and the removal of the SIM has reset something at SW level.
TVTV said:
Hello Leonel, it's hard to believe removing the SIM has fixed what appears to be a hardware issue. My guess is that the sensor got stuck somehow and you opening up the back cover have shaken it back to life. Either that or it was a SW error and the removal of the SIM has reset something at SW level.
Click to expand...
Click to collapse
If he hadn't tried to change firmware(reflash lollipop for example) you can't say it's hardware issue. Sensor showing 0° isn't always right as software is responsible for sensors to work. If software fails you might think that it's hardware issue, I had similar experiences this year with my Galaxy s3. Flashing latest KitKat firmware helped it and it worked like a charm
Wysłane z mojego LG-H815 przy użyciu Tapatalka

Help……My sensors do not work!

hi guys, did anyone have a problem with your sensor??? via test * # 0 * # (sensors) Inside the test area all sensors are apparently off , iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer. all the numbers are 0. and I do think the sensor is not broken,but they do not work. My phone is G950FD,
and after updating (about half years ago) all the sensors are borken, what can i do.
Hey, I have the same phone SM-G900FD and my sensors are dead... all of them. It happened a year ago (give or take). One morning I turned it on and first the screen rotation and then every other sensor went dead. I couldn't fix it... My service man said that it was due to the bent motherboard on my phone, but I doubt it since I didn't bent it at all and many other people have the same issue with their S8 plus like you. We now have bootloader U3 and we can't downgrade it to Nougat from Oreo (many have said that this solves the issue). I don't know, you'll just have to live with it like me, 'till you buy a new phone...

No sensors working (except FP and GPS)

I haven't done anything unusual really, just went from stock 7.0, unlocked BL through Odin, wiped and then installed scripted's Lineage and all my sensors are not working (light, prox, rotation, etc.). Anyone have any solution for this? Or if there is a way to reset to the latest official ROM and try again that would be helpful too.
Update: I flashed stock and the sensors still do not work.
jayloofah said:
I haven't done anything unusual really, just went from stock 7.0, unlocked BL through Odin, wiped and then installed scripted's Lineage and all my sensors are not working (light, prox, rotation, etc.). Anyone have any solution for this? Or if there is a way to reset to the latest official ROM and try again that would be helpful too.
Click to expand...
Click to collapse
Normally i only use stock rom but have installed Lineage 17.1.
In some cases settings will have to be turn on.
eg: Screen rotation - go into settings - Display - advance - Rotation settings
Rotate Home Screen - long press on home screen - select Home settings
If in doubt you can re-flash lineage in twrp or stock rom with Odin.
Thanks for your suggestion. However, I just flashed the stock rom with Odin and the sensors are still not registering, no reading from any of them? I'm really not sure what to do, I feel like maybe some file was wipe in TWRP that registered the sensors?
If you have any protective case remove it and test.
On stock rom in phone app enter *#0*# should bring up a test menu which you can test your sensors or you can download from playstore ( or other mirror sites ) apps which will test your senors eg: cpu-z, samsung phone info.
This appears to be a bigger issue, one that appeared via a software update. It might be hardware related. There are many other users experience the same.
jayloofah said:
This appears to be a bigger issue, one that appeared via a software update. It might be hardware related. There are many other users experience the same.
Click to expand...
Click to collapse
Rooting... experimental roms can destroy hardware. Override built in firmware safeguards.
Mostly it applies to overclocking but without knowing the exact circuit layout the engineers used, the components maximum specs and heat sinking capacity 3rd party rooms are an educated guess that could overlook critical design limitations. It could as simple as not setting a limited duty cycle to a component.
While not perhaps common, it is a risk.
Another reason why I wouldn't root a valuable device.
You can trying disconnecting the battery and hard resetting all the chipsets with the stock rom already loaded.
blackhawk said:
Rooting... experimental roms can destroy hardware. Override built in firmware safeguards.
Mostly it applies to overclocking but without knowing the exact circuit layout the engineers used, the components maximum specs and heat sinking capacity 3rd party rooms are an educated guess that could overlook critical design limitations. It could as simple as not setting a limited duty cycle to a component.
While not perhaps common, it is a risk.
Another reason why I wouldn't root a valuable device.
You can trying disconnecting the battery and hard resetting all the chipsets with the stock rom already loaded.
Click to expand...
Click to collapse
My S8 (SM-G950FD) all sensors are not working. Can anyone please help fix this?
I purchased new Samsung Galaxy S8 (SM-G950FD) just 02 weeks ago and since last Tuesday (22nd May), all sensors (iris scanner, proximity, gyroscope, compass) are not working. FYI there are no damages since it was never dropped. I suspect if it is due the firmware update 8.0. I tried factory reset...
r1.community.samsung.com
It looks as if it is a manufacturing defect rather than one from rooting/development. Perhaps disconnecting the battery might be one possible solution. I was looking into whether there is a way to discard the motherboard as there sometimes is in some laptops.
jayloofah said:
My S8 (SM-G950FD) all sensors are not working. Can anyone please help fix this?
I purchased new Samsung Galaxy S8 (SM-G950FD) just 02 weeks ago and since last Tuesday (22nd May), all sensors (iris scanner, proximity, gyroscope, compass) are not working. FYI there are no damages since it was never dropped. I suspect if it is due the firmware update 8.0. I tried factory reset...
r1.community.samsung.com
It looks as if it is a manufacturing defect rather than one from rooting/development. Perhaps disconnecting the battery might be one possible solution. I was looking into whether there is a way to discard the motherboard as there sometimes is in some laptops.
Click to expand...
Click to collapse
I hope the hard reset works.
It was operating normally until the new firmware?
There's your answer if the reset fails to work.
The mobo and displays are the most valuable components. The mobo presents more challenges than the display because it contains the device's ID and must be compatible with all the daughter PCBs/modules. So you need the correct variant. The imei issue is one I don't know enough about to address however many here do who can help you.

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