Fingerprint option missing - LG G6 Questions and Answers

I have the Verizon branded G6. I was playing a game and the phone got warm so I powered it off for awhile and when I turned it back on, the fingerprint option is no longer there. Also, the power button works intermittently. Has anyone else had this problem?

slimc84 said:
I have the Verizon branded G6. I was playing a game and the phone got warm so I powered it off for awhile and when I turned it back on, the fingerprint option is no longer there. Also, the power button works intermittently. Has anyone else had this problem?
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I haven't had the heat and fingerprint missing problem but I have noticed on my at&t model that the power button will sometimes not respond to me pressing it. Sometimes when I press it the screen will not turn on or off. I'd say it happens once every 20 or 30 times I press it. Not a huge deal but a little annoying on a premium phone.

I am experiencing a similar issue (on a local carrier in the UK)- fingerprint sensor has just disappeared from settings on my G6. I have tried a full reset and booting in safemode- no luck. Did you guys ever find a solution to this?

Turn off phone, hold down vol up + vol down + power button till it says "press power button to restart/turn on phone."

Related

weird power button operation-g3 wiz

Hi guys, I hope I can type this coherently.
I have a g3 wizard that I have flashed many times over the last year or so. Lately the power button has stopped working. I can get the phone to turn on by plugging it in, and then holding in the camera/voice buttons and THEN hitting the power button. It goes into the rainbow screen, and I just soft reset via the hole on the side. At that point it is on and running fine, but the power button does nothing.
The power button does nothing at all unless I plug the phone in, and then only if I go to bootloader. It seems to work just fine to do that-which is what is stumping me. I thought the button was just broken. The charge/battery lights do come on.
For now I have it set to never turn off, so I try to make sure it doesn't run too low. The battery life seems ok. Any tips? I want to be able to put the phone to sleep again...
thanks

power button wake up problem

is anyone having issues with waking up this phone? Randomly to get the screen back on I will have to press the power button about four times for the screen to come back on. its really starting to bug
Sent from my MB860 using XDA Premium App
press harder. I learned quickly that it takes a firm push and you have to hit the button w/o your fingers getting caught up on the sides of the phone.
it's either that or you got a bad button
I have the same issue, this along with the lag I get at times when I attempt to use the camera has me seriously considering returning this phone. The Inspired I returned had non of these issues just a tinny speaker.
Sent from my MB860 using Tapatalk
Mine wouldnt go to sleep today when pushing the button. Seems to be a few bugs with this phone eh?
I'm starting to look at re-mapping the keyword to allow the volume keys to wake it up, and then use the fingerprint reader to unlock it. That power button seems to fragile to me. To turn the screen off I just use Extended Controls.
Any thoughts?
Widget locker has an option to use the vol buttons for wake
I kinda have the same problem but its when i press the lock button the screen shuts off but then comes right back on. I press it again, it shuts off, then comes right back on.
I had the same problem - power button wouldn't wake phone from sleep.
I had to do a battery pull to resolve the issue.
I'm using the lastest FW.
Motorola phones (Not just Atrix, but Droid X also) have some funky business that sometimes prevents/delays the screen from turning on, even if the button press is registered. This happens with the power button and also the volume buttons if they're used to wake the device (Like with WidgetLocker). I haven't been able to narrow it down, but I suspect it's related to (ab)use of PowerManager's preventScreenOn()
[email protected] said:
Motorola phones (Not just Atrix, but Droid X also) have some funky business that sometimes prevents/delays the screen from turning on, even if the button press is registered. This happens with the power button and also the volume buttons if they're used to wake the device (Like with WidgetLocker). I haven't been able to narrow it down, but I suspect it's related to (ab)use of PowerManager's preventScreenOn()
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It sounds logic to me, because even editing the right keyboard file to add a wake_dropped to the volume down, it won't turn on the screen. I hate when they change things the way they do with this, the bootloader, etc.

Focus is dying, what could it be?

i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
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You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
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There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.
thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
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Click to collapse
That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!
I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.
Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).

Power button problem

Hi all,
I have accident on sea where one wave splashed a bag where my phone was. After small problems with "laggy" buttons everything went fine and my phone worked correctly except power button. It doesn't react. I couldn't even restart the phone. And when my battery was used I coudnt turn it on. I tried to press volume up + power button million times, or all 4 buttons, and somehow I manage to turn it on again while still I was on vacation. Few times I have entered Android recovery screen, and Power button worked perfectly there (I managed to press power button and select reboot device). And after the phone turn on power button would usually works few minutes and then it would died again.
I have installed software for simulation of power button and it worked ok. This morning somehow I decided to turn off my phone, and I couldn't even imagine what kind of problems I will have to turn it on again. Whole day I am trying to turn it on, but it doesn't react. When I pull in charger then it shows regularly battery status (70%). I am desperate :crying:
I am trying to google or find any solution how to bring it ON again without power button, but without success
Is there any way how could I turn Samsung galaxy S6 Edge Plus without power button?
And what you think, is this some kind of software problem, and maybe some factory reset or flashing might help? Or it is more likely hardware problem?
Many thanks in advance.
Can anyone help me?
I have just found this article which might help me:
How to turn ON Galaxy S6 without using the power button:
When the Galaxy S6 or Galaxy S6 Edge is turned off, press and hold the volume button for a few seconds.
While holding the volume button, connect the Galaxy to a computer using a USB cable.
Wait for your phone to boot to Download mode.
Then press down on the volume rocker to cancel the operation.
After the operation has canceled, the Galaxy will reboot and turn on.
You have successfully turned on the Galaxy S6 without using the power button.
source: http://recomhub.com/blog/how-to-turn-on-and-off-galaxy-s6-without-power-button/
But somehow this doesn't work for my phone? First I wasnt sure which volume button should be pressed, so I tried with both in all combinations and still cant get into Download mode.
But I am glad that samsung had created some workaround if power button is not working. THis used to work on older models I guess.
Is there anyone who might know the way how to turn on phone without power button?

Power and Volume buttons stopped working - Any possible fix?

As title states, restarted phone after updating and the power/volume buttons stopped working. I already requested an RMA but am curious as to anyone who has had a similar issue know of a way to solve/fix it. Only way I was able to get the phone out of the black screen was to do the O gesture to open the camera (Happy I had that enabled). I can currently use the phone but I am worried to let it die.
Thanks in advance.
Edit: I am more worried that if I were to get a replacement that this will just happen again and would then be stuck with it. Am I wrong to be worried?
I have just experienced this issue. Volume and power buttons don't work. What is going on?!?!? What did you end up doing sylv?
Same thing happened to me yesterday. It's a software issue, a simple reboot will fix it.
But how can you reboot without a button, you ask?
Go to settings -> Utilities-> Scheduled power on/off and set it to shutdown by itself. After it shuts down you'll be able to press the power button to turn it on.

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